Dell Alienware 34 Curved OLED AW3423DW Alienware AW3423DW Monitor Users Guide
Dell Alienware 34 Curved OLED AW3423DW Manual
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Dell Alienware 34 Curved OLED AW3423DW manual content summary:
- Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 1
Alienware AW3423DW Monitor User's Guide Monitor Model: AW3423DW Regulatory Model: AW3423DWb - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 2
information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2022 Dell Inc. or its subsidiaries. All - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 3
Contents Safety instructions 6 About your monitor 7 Package contents 7 Product features 9 Identifying parts and controls 10 Front view 10 Top view 11 Back view 11 Rear and bottom view 12 Monitor specifications 15 Resolution specifications 17 Supported video modes 17 HDMI preset display - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 4
Windows update 63 Installing AWCC from the Dell Support website 63 Navigating the AlienFX window 64 Creating a theme 66 Setting lighting effects 67 Troubleshooting 72 Self-test 72 Built-in diagnostics 73 Common problems 74 Product specific problems 77 Universal Serial Bus (USB) specific - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 5
Appendix 81 FCC notices (U.S. only) and other regulatory information . 81 Contact Dell 81 EU product database for energy label and product information sheet 81 |5 - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 6
Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this to remove any cover or touch the inside of the monitor. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI) document. 6 | Safety - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 7
your monitor Package contents Your monitor ships with the components shown in the following table. If any component is missing, contact Dell technical support. For more information, see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor. Some features or media - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 8
DisplayPort 1.4 cable (1.8 meters) HDMI 2.0 cable (1.8 meters) USB 3.2 Gen 1 (5 Gbps) upstream cable (enables the USB ports on the monitor, 1.8 meters) • Quick Start Guide • Factory calibration report • Safety, Environmental, and Regulatory Information • Alienware Welcome Card 8 | About your monitor - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 9
.82 cm (34.18 in.) viewable area (measured diagonally). Resolution: Up to 3440 x 1440 through DisplayPort and HDMI, with full-screen support or lower resolutions, supporting a high refresh rate of 175 Hz. • NVIDIA G-SYNC ULTIMATE certified monitor that delivers tear free, stutter free and ultra-low - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 10
• Power consumption < 0.5 W in Standby Mode. • VESA DisplayHDR 400 True Black. • Optimize eye comfort with a flicker-free screen and low blue light feature. • The Monitor uses Low Blue Light panel and is compliant with TÜV Rheinland (Hardware Solution) at factory reset or default setting. This - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 11
Top view Label Description 1 Ambient light sensor Use Detects ambient light and adjusts the brightness of the display accordingly. For more information, see Ambient Light Sensor. Back view Back view without monitor stand Back view with monitor stand About your monitor | 11 - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 12
. To organize the cables neatly. See this label if you need to contact Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your monitor and access warranty information. Releases the stand from - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 13
Label Description 3 Downlights Use When the monitor setup is complete, tap the touch sensor at the bottom of the display to turn the downlights on or off. NOTE: The factory setting is on, so the downlights are active if the power cable is connected. To change the default settings, see AlienFX - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 14
Label 5 6 7, 9 8 10 Description Use SuperSpeed USB Connect to charge your USB device. 5 Gbps (USB 3.2 Gen 1) Type-A downstream port with Power Charging NOTE: To use this port, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 15
• DisplayPort-DisplayPort cable • Mini-DisplayPort-DisplayPort cable Line-out port Connect your speakers. NOTE: This port does not support headphones. Monitor specifications Description Screen type Panel technology Aspect ratio Viewable image Diagonal: Width (active area) Height (active area - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 16
1) hub (with one USB 3.2 Gen 1 (5 Gbps) upstream port) • 4 x SuperSpeed USB 5 Gbps (USB 3.2 Gen 1) downstream port (including 1 port which supports power-charging) Connectivity • 1 x DisplayPort version 1.4 with HDCP 2.2 (rear) • 2 x HDMI port version 2.0 with HDCP 2.2 (rear) • 1 x USB 3.2 Gen - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 17
2.0: 24 Hz to 120 Hz (automatic) Maximum preset resolution • DisplayPort: 3440 x 1440 at 175 Hz • HDMI: 3440 x 1440 at 100 Hz Supported video modes Description Value Video display capabilities (HDMI 480p, 576p, 720p, 1080p, QHD and DisplayPort playback) HDMI preset display modes Display mode - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 18
.20 -/- 40 +/+ 65 -/- 319.75 +/- 543.50 +/- 658.74 +/- 799.74 +/- 986.99 +/- NOTE: This monitor supports NVIDIA G-SYNC ULTIMATE. For more information about the graphic cards that support NVIDIA G-SYNC ULTIMATE feature, see www.geforce.com. NOTE: To get the full NVIDIA G-SYNC ULTIMATE - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 19
Electrical specifications Description Video input signals AC input voltage/ frequency/current Inrush current Power consumption Value HDMI 2.0/DisplayPort 1.4, 600 mV for each differential line, 100 Ω input impedance per differential pair 100 VAC to 240 VAC/50 Hz or 60 Hz + 3 Hz/3 A (typical) • 120 - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 20
Physical characteristics Description Value Signal cable type • Digital: HDMI, 19 pins • Digital: DisplayPort, 20 pins • Universal Serial Bus: USB, 9 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 21
Environmental characteristics Description Value Compliant standards • RoHS-compliant • Arsenic-free glass and mercury-free for the panel only Temperature: Operating 0°C to 40°C (32°F to 104°F) Non-operating • Storage: -20°C to 60°C (-4°F to 140°F) • Shipping: -20°C to 60°C (-4°F to 140°F) - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 22
Pin assignments DisplayPort connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 20-pin side of the connected signal cable ML3 (n) GND ML3 (p) ML2 (n) GND ML2 (p) ML1 (n) GND ML1 (p) ML0 (n) GND ML0 (p) GND GND AUX (p) GND AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR 22 | About - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 23
HDMI connector Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 24
Universal Serial Bus (USB) interface This section provides information about the USB ports that are available on the monitor. NOTE: This monitor is SuperSpeed USB 5 Gbps (USB 3.2 Gen 1) compatible. Transfer speed Super-Speed High speed Full speed Data rate 5 Gbps 480 Mbps 12 Mbps Power - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 25
- 9 SSTX+ USB ports Port Location 1 x upstream rear 2 x downstream rear 2 x downstream bottom Power charging port - the port with icon; supports up to 2 A fast- charging capability if the device is BC1.2 compatible. NOTE: SuperSpeed USB 5 Gbps (USB 3.2 Gen 1) functionality requires - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 26
the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower-back support. • Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the keyboard or mouse. • Always leave space to rest - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 27
• Let your upper arms rest naturally on both sides. • Ensure that your feet are resting flat on the floor. • When sitting, make sure that the weight of your legs is on your feet and not on the front portion of your seat. Adjust your chair's height or use a footrest if necessary to maintain a proper - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 28
Handling and moving your display To ensure that the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. • Place the monitor in the - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 29
the monitor can result in a physical damage to the screen or the body of your Dell monitor. CAUTION: Read and follow the Safety instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 30
WARNING: Do not spray the cleaning solution or even water directly on the monitor surface. Doing so will allow liquids to accumulate at the bottom of the display panel and corrode the electronics resulting in permanent damage. Instead, apply the cleaning solution or water to a soft cloth and then - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 31
that were included with the stand. CAUTION: The following steps are important to protect your curved screen. Follow the instructions to complete the installation. 1. Remove the stand riser, stand base, I/O cover, and VESA adapter from the packaging cushion. NOTE: The graphics are used for - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 32
5. Open the protective cover on the monitor to access the VESA slot on the display back cover. 6. Carefully insert the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place. 7. Route the power cable through the cable-management slot on - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 33
organized before the I/O cover is attached. CAUTION: Do not plug the power cable into the wall outlet or turn on the monitor until you are instructed to do so. NOTE: If you want to secure your monitor to a table using the Kensington lock, connect the Kensington lock cable to the security - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 34
11. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. CAUTION: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 12. Lift the protective cover from the monitor. 13. Slide the tabs on the I/O cover into the slots on the display - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 35
computer WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Do not connect all cables to the computer at the same time. NOTE: The an image, installation is complete. If it does not display an image, see Common problems. Setting up the monitor | 35 - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 36
NOTE: To prevent scratches on the display when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for removing the stand that was shipped with your monitor. If you are removing a stand that you purchased from any other - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 37
6. Press and hold the stand release button. 7. Lift the stand up and away from the monitor. Setting up the monitor | 37 - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 38
x 100 mm) to the VESA adapter with four screws (M4 x 10 mm, shipped with the monitor). 5. Mount the monitor on the wall by following the instructions that come with the purchased wall-mount kit/3rd-party arm. NOTE: For use only with UL-listed wall mount bracket with minimum weight or - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 39
Operating the monitor Turn on the monitor Press the power button to turn on the monitor. Using the joystick Use the joystick at the bottom of the monitor to make On-Screen Display (OSD) adjustments. 1. Press the joystick to launch the Menu Launcher. 2. Move the joystick forward/backward/left/right - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 40
Joystick Description • For 2-way (right and left) directional navigation. • Move right to enter the submenu. • Move left to exit from the current menu. • Increases (right) or decreases (left) the parameters of selected menu item. • For 2-way (forward and backward) directional navigation. • Toggles - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 41
the current settings of some OSD functions. NOTE: The Smart HDR state is enabled automatically when your display detects HDR content. It cannot be enabled manually. Operating the monitor | 41 - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 42
Accessing the menu system After you change the settings, press the joystick to save the changes before proceeding to another menu or exit the OSD menu. NOTE: To exit the current menu item and return to the previous menu, follow the direction icon displayed at the bottom-right corner of the OSD. - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 43
red/yellow tint. • Cool: Presents colors at higher color temperatures. The screen appears cooler with a blue tint. • Custom Color: Enables you to manually adjust the color settings. Use the joystick to adjust the three colors (R, G, B) values and create your own preset color modes. Operating the - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 44
Icon Menu and submenus Description Game Enhance The feature offers three available functions to enhance Mode your gameplay experience. • Off: Select to disable the functions under Game Enhance Mode. • Timer: Allows you to disable or enable the timer at the upper left corner of the display. The - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 45
Icon Menu and submenus Description Dark Stabilizer The feature improves the visibility in the dark gaming scenarios. The higher the value (between 0 to 3), the better visibility in dark area of the display image. HDR Mode Reset Game Allows you to set the HDR mode to HDR 400 True Black or HDR - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 46
Icon Menu and submenus Description Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment. Brightness Contrast Brightness adjusts the luminance of the backlight. Move the joystick to adjust the brightness level (minimum 0/maximum 100). Adjust Brightness first, and then - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 47
Icon Menu and submenus Description Input Source Use this menu to select between the different video signals that may be connected to your monitor. DP HDMI 1 HDMI 2 Auto Select Select the DP input when you are using the DisplayPort (DP) connector. Press the joystick to confirm the selection. - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 48
Icon Menu and submenus Description AlienFX Lighting Adjusts the LED light settings for the Alienware logo, ring strip, downlights, and Power button. Before making any adjustments, select any or all of these four zones from the submenus. The following illustrations indicate the lighting zones. - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 49
Icon Menu and submenus Description All Zones Zone 1: Logo Zone 2: Ring To specify an LED lighting color for the selected zone, select On, move the joystick to highlight Custom Color, and press the joystick to enter its submenu. Zone 3: Downlights Zone 4: Power Button Then move the joystick to - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 50
Icon Menu and submenus Description The following table depicts the color number and the RGB codes used for the 20 LED colors. No. R G B 1 0 0 0 2 28 0 178 3 51 0 178 4 178 0 178 5 167 16 113 6 178 0 50 7 178 0 0 8 178 38 0 9 178 63 0 10 178 105 0 11 - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 51
Icon Menu and submenus Description Custom It is a read-only menu. When you use Custom Color or/and Lighting Effects to make LED lighting adjustments, this menu status shows Off; when you make the LED lighting adjustments through AlienFX application, the status shows On. Lighting Effects The - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 52
Icon Menu and submenus Audio Description Volume Reset Audio Move the joystick to adjust the volume level of headphone output (minimum 0/maximum 100). Resets all settings under the Audio menu to the factory defaults. 52 | Operating the monitor - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 53
Icon Menu and submenus Description Menu Use this menu to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Transparency Timer Reset Menu Sets the OSD display to one of the eight languages: English, Spanish, - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 54
the firmware version of your monitor. Displays the Service Tag of your monitor. The Service Tag is a unique alphanumeric identifier that is required when you contact Dell technical support, access warranty information, search for latest drivers on Dell support website and so on. 54 | Operating the - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 55
the screen from image retention by offering these functions: • Pixel Refresh: To reduce temporary image retention on the screen, you can manually activate this function after using the monitor for a couple of hours. Alternatively, the function will be activated automatically when you have used - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 56
Refresh: To prevent permanent image Maintenance retention caused by static content when you use the monitor for 1500 hours, you can manually activate this function to refresh the pixels. Alternatively, the function will be activated automatically when the accumulated usage time exceeds the factory - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 57
OSD warning message When you adjust the Brightness level above the default level for the first time, the following message appears: NOTE: If you select Yes, the message will not appear the next time you changes the Brightness setting. When you change the default setting of power saving features for - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 58
When Eco Mode is Off Activate the computer and wake up the monitor to gain access to the OSD. When Pixel Refresh is selected, the following message appears: Once you select Proceed, the monitor will be turned off and the refresh process will run automatically. The process takes approximately seven - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 59
When the monitor is turned on after twenty hours of cumulative usage, the Pixel Refresh function runs automatically and notifies you with the following message: Select Proceed, and the refresh process will run automatically after the monitor is turned off. The process takes approximately seven - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 60
following message appears: When you set Auto Warning Message to Off, the following message appears: When Factory Reset is selected, the following message appears: See Troubleshooting for more information. 60 | Operating the monitor - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 61
. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or a laptop: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): • Go to the - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 62
attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand. Tilt and swivel extensions With the stand attached to the monitor, you can tilt and swivel the monitor for - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 63
.com/support/drivers, and download the latest version of the following items: • Alienware Command Center Application • Alienware Gaming Monitor Communication Driver 2. Navigate to the folder in which you saved the setup files. 3. Double-click the setup file and follow the on-screen instructions to - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 64
Navigating the AlienFX window With the Alienware Command Center, AlienFX enables you to control the LED lighting colors and transition effects for your Alienware monitor. In the AWCC home screen, click FX in the top menu bar to access the home screen of AlienFX. The following table describes the - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 65
When you start to customize a theme, you should see the following screen: Screen with the front view of monitor Screen with the back view of monitor The following table describes the functions and features on the screen: Callout Function Description H LIGHTING panel Use the controls in this - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 66
Callout Function K Live preview L Thumbnails Description The lighting zones are with numbered callouts. You may select a single zone by clicking the number on the image. When you make lighting adjustments, the preview of the monitor displays the new effects simultaneously. Displays the - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 67
Setting lighting effects The LIGHTING panel provides various lighting effects. You may click Effect to open a drop-down menu with available options. NOTE: The options displayed may vary depending on the lighting zone(s) you specified. The following table provides an overview of different options: - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 68
Pulse Color Description The effect makes the light flash with a short pause. To adjust the pulse: 1. Pick a preferred color from the color palette or the list of PRESET COLORS. The selected color and its RGB color codes will be displayed on the right field. NOTE: To change the color, use the up and - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 69
Spectrum Breathing Static Default Blue Description The effect makes the light change in sequence of spectrum: red, orange, yellow, green, blue, indigo, and violet. You can drag the TEMPO slider to adjust the transition speed. NOTE: The option is available only when you select All Zones to make - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 70
Rainbow Cycle Blink Comet Description This effect makes the lights change in the sequence of rainbow colors. You can drag the BRIGHTNESS slider to change the intensity of the color from strong to light. You can drag the TEMPO slider to adjust the transition speed. NOTE: The option is available only - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 71
Breathing RGB Racing Description Select to apply a breathing RGB light effect. You can drag the BRIGHTNESS slider to change the intensity of the color from strong to light. You can drag the TEMPO slider to adjust the transition speed. NOTE: The option is available only when you select All Zones to - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 72
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether appears during normal operation, if the video cable is disconnected or damaged. 72 | Troubleshooting - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 73
and the monitor. After performing the above steps, if the monitor displays no video output, then the problem may be with the graphics card or the computer. Built-in diagnostics Your monitor has a built-in monitor is functioning properly. Check the video card and computer. Troubleshooting | 73 - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 74
The following table contains general information about common monitor problems you might encounter and the possible solutions: Common symptoms No video/ power LED off No settings. fine movement • Check environmental factors. • Relocate the monitor and test in another room. 74 | Troubleshooting - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 75
For more information on Dell Monitor Quality and Pixel Policy, see Dell support site: www.dell.com/pixelguidelines. Brightness problems Picture too dim or too bright • Reset the monitor to factory settings the video cable connector. • Restart the computer in the safe mode. Troubleshooting | 75 - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 76
Common symptoms Safety related issues Intermittent problems Missing color Wrong color Wrong color in HDR mode What you experience Possible solutions Visible signs of • Do not perform any troubleshooting smoke or sparks steps. • Contact Dell immediately. Monitor • Ensure that the video cable - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 77
Product specific problems Specific symptoms What you experience Possible solutions Screen image is too Image is centered on Reset the monitor to factory to your laptop or DP/HDMI cable is desktop. connected through a USB-C adapter or dock to your laptop or desktop Troubleshooting | 77 - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 78
Mura changing screensaver. of the screen images appear on the screen • Perform the function of Pixel Refresh or Panel Refresh. See OLED Panel Maintenance. 78 | Troubleshooting - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 79
shift is a function that moves the pixels of the screen to prevent image retention on QD-OLED panels. It does not influence your viewing experience. Troubleshooting | 79 - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 80
Universal Serial Bus (USB) specific problems Specific symptoms What you experience Possible solutions USB interface is USB peripherals not working are not working • Check -extender cable to position the wireless USB receiver as far away as possible from the USB 3.2 port. 80 | Troubleshooting - Dell Alienware 34 Curved OLED AW3423DW | Alienware AW3423DW Monitor Users Guide - Page 81
on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. • Online technical assistance: www.dell.com
Alienware AW3423DW Monitor
User’s Guide
Monitor Model: AW3423DW
Regulatory Model: AW3423DWb