Dell Alienware Aurora R5 Aurora R5 Service Manual

Dell Alienware Aurora R5 Manual

Dell Alienware Aurora R5 manual content summary:

  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 1
    Aurora R5 Service Manual Computer Model: Alienware Aurora R5 Regulatory Model: D23M Regulatory Type: D23M001
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    potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property
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    Contents Before working inside your computer 12 Before you begin 12 Safety instructions 12 Recommended tools 13 Screw list...14 After working inside your computer 15 Technical overview 16 Inside view of your computer 16 System-board components
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    Removing the top-cover assembly 29 Prerequisites...29 Procedure...29 Replacing the top-cover assembly 32 Procedure...32 Post-requisites 32 Removing the bottom cover 33 Prerequisites...33 Procedure...33 Replacing the bottom cover 35 Procedure...35 Post-requisites 35 Removing the 3.5-inch hard
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    unit 46 Prerequisites...46 Procedure...46 Replacing the power-supply unit 53 Procedure...53 Post-requisites 53 Removing the processor-cooling assembly...........54 Prerequisites...54 Procedure...55 Replacing the processor-cooling assembly............57 Procedure...57
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    ...66 Procedure...66 Replacing the solid-state drive 68 Procedure...68 Post-requisites 69 Removing the graphics card 70 Prerequisites...70 Procedure...71 Replacing the graphics card 73 Procedure...73 Post-requisites 73 Removing the processor fan and heat-sink assembly 74 Prerequisites
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    Prerequisites...80 Procedure...80 Replacing the wireless card 82 Procedure...82 Post-requisites 83 Removing the antenna 84 Prerequisites...84 Procedure...84 Replacing the antenna 87 Procedure...87 Post-requisites 87 Removing the
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    Prerequisites...101 Procedure...101 Replacing the front bezel 104 Procedure...104 Post-requisites 104 Removing the power-button board 105 Prerequisites 105 Procedure...105 Replacing the power-button board 107 Procedure...107 Post-requisites 107 Removing the rear trim cover 108 Prerequisites
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    the system board 115 Procedure...115 Post-requisites 115 Entering the Service Tag in the BIOS setup program 116 BIOS setup program 117 the audio driver 128 Identifying the audio controller 128 Changing the audio settings 129 Graphics...129 Downloading the graphics driver 130 Identifying
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    Testing memory using ePSA 142 Processors...142 Identifying the processors in Windows 142 Checking the processor usage in the task manager 143 Operating System 144 Service Tag location 144 Device driver...144 Intel Chipset Software Installation Utility 144 Video
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    Intel Trusted Execution Engine Interface 147 Intel Wireless-AC 8260 Wi-Fi and Bluetooth drivers 148 BIOS overview 149 Boot menu 149 Boot menu enhancements 149 Timing key sequences 149 System diagnostic lights 150 Getting help and contacting Alienware 151 Self-help resources 151 Contacting
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    any media card and optical disc from your computer, if applicable. 7 After the computer is unplugged, press and hold the power button for 5 seconds to ground the system board. Safety instructions Use the practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. 12
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    power troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions : Press and eject any installed card from the mediacard reader. Recommended tools
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    to Alienware Aurora R5. Component 3.5-inch hard-drive cage Secured to Screw type Chassis #6-32 X 1/4'' Quantit y 2 2.5-inch hard-drive cage Chassis #6-32 X 1/4'' 4 Power-supply unit hinge Chassis #6-32 X 1/4'' 6 #6-32 X 1/4'' BLK 3 Power-supply unit Power-supply unit bracket Power
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    screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on your computer. 3 Replace any media cards, discs, or any other parts that you removed before working on your computer. 4 Connect your computer and all attached devices to their
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 16
    computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Inside view of your computer 1 power-supply unit 16 2 optical-drive assembly
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    3 top cover 5 system board 7 graphics card 4 top-chassis fan 6 processor fan and heat-sink assembly 8 right-side cover System-board components 1 top-chassis fan (TOP_FAN) 2 processor-cooling assembly pump-fan connector (
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    (SLOT4) 17 LED controller connector (LED_CONTROLLER) 18 PCI-Express x4 slot (SLOT3) 19 PCI-Express x4 slot (SLOT2) 20 PCI-Express x16 slot (SLOT1) 21 graphics-card power connector 22 wireless-card slot (M.2 WIFI) (GPU_POWER) 23 processor socket (CPU1) 18
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices .dell.com/regulatory_compliance. Procedure 1 Place the computer on a clean and flat surface with the bottom cover facing up. 2 Pull the securing tab to release the
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    3 Lift the stability foot off the bottom cover. 1 bottom cover 3 securing tab 4 Lay the computer on its side. 2 stability foot 20
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Place the computer on a clean and flat
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: Ensure that you remove the security cable
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    2 Release the left-side cover away from the chassis and then lift it from the computer. 1 side-panel release latch 3 left-side cover 2 top cover 23
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    the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www
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    the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www
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    Procedure 1 Carefully pry around the edges of the right-side cover from the chassis. 1 chassis 2 right-side cover 2 Disconnect the lighting cable from the right-side cover. 26
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    3 Lift the right-side cover off the chassis. 1 right-side cover 2 lighting cable 27
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Connect the lighting cable to the right-side cover. 2 Align the
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the left-side cover. 2 Remove
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    3 Slide the lighting cable through the slot on the chassis. 1 lighting cable 3 screws (2) 2 chassis 4 top cover 4 Starting from the rear, release the tabs on the top cover from the slots on the chassis. 30
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    5 Lift the top cover off the chassis. 1 top cover 3 lighting cable 2 slot 4 chassis 31
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    computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the lighting cable through the slot on the chassis. 2 Align
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the left-side cover. Procedure 1 Place
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    3 Lift the bottom cover from the chassis. 1 bottom cover 3 securing tabs (4) 2 chassis 4 Tilt the computer back to the upright position. 34
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Tilt the computer towards the front until the
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    the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www
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    2 Press the release tabs on the hard-drive assembly and slide the hard-drive assembly out of the hard-drive cage. 1 data cable 3 hard-drive cage 5 hard-drive assembly 2 power cable 4 release tabs 3 Pry the hard-drive bracket to release the tabs on the bracket from the slots on the hard drive. 37
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    4 Lift the hard drive off the hard-drive bracket. NOTE: Note the orientation of the hard drive so that you can replace it correctly. 1 hard drive 3 tabs (4) 2 hard-drive bracket 5 Remove the screws that secure the hard-drive cage to the chassis. 38
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    6 Slide and lift the hard-drive cage off the chassis. 1 chassis 3 hard-drive cage 2 screws (2) 39
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    After working inside your computer, follow the instructions in After working inside your computer. For more safety , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the tabs on power cables to the hard drive. Post-requisites Replace the left-side cover.
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    the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www
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    2 Press the release tabs on the hard-drive assembly and slide the hard-drive assembly out of the hard-drive cage. 1 data cable 3 hard-drive cage 5 hard-drive assembly 2 power cable 4 release tabs 3 Pry the hard-drive bracket to release the tabs on the bracket from the slots on the hard drive. 42
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    4 Lift the hard drive off the hard-drive bracket. NOTE: Note the orientation of the hard drive so that you can replace it correctly. 1 hard drive 3 tabs (4) 2 hard-drive bracket 5 Remove the screws that secure the hard-drive cage to the chassis. 43
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    6 Slide and lift the hard-drive cage off the chassis. 1 chassis 3 hard-drive cage 2 screws (2) 44
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    After working inside your computer, follow the instructions in After working inside your computer. For more safety , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the tabs on power cable to the hard drive. Post-requisites Replace the left-side cover.
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    Removing the power-supply unit WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 47
    2 Slide the power supply unit release latches towards the top of the computer. 1 power-supply unit 3 power supply unit release latches (2) 2 chassis 47
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    3 Lift the power-supply unit while pressing and holding the graphics-card bracket. 1 power-supply unit 3 chassis 2 graphics-card bracket 48
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    4 Rotate the power-supply unit away from the chassis. 1 power-supply unit 5 Press the releasing clip on the power-cable connectors and disconnect the power cables from the graphics card. 6 Disconnect the power cables from the optical drive and hard drives. 49
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    cable from the system board. 1 power-supply unit 3 graphics-card power cables (2) 5 hard-drive power cable 7 optical-drive power cable 2 hard-drive power cable 4 releasing clips (2) 6 processor-power cable 8 system-board power cable 8 Rotate the power-supply unit towards the chassis until the
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    10 Lift the power-supply unit bracket off the power-supply unit. 1 chassis 3 power-supply unit bracket 2 screws (2) 4 power-supply unit 11 Remove the screws that secure the power-supply unit to the chassis. 51
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    12 Lift the power-supply unit, along with the cables, off the chassis. 1 chassis 3 screws (4) 2 power-supply unit 52
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    the power-supply unit bracket to the power-supply unit. 6 Slide the power supply unit release latches towards the top of the computer. 7 Lift and rotate the power-supply unit away from the chassis while pressing and holding the graphics-card bracket. 8 Connect the power cables to the graphics card
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    the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www
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    to the radiator and fan cage. 1 screws (4) 2 radiator and fan cage 2 Follow the procedure from step 1 to step 4 in "Removing the power-supply unit". 3 Disconnect the processor-cooling assembly cables from the system board. 4 In sequential order (as indicated on the processor cooler), loosen the
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    5 Lift the processor-cooling assembly along with the cables off the computer. 1 processor-cooling assembly 3 system board 2 processor-cooling assembly cables 4 captive screws (4) 56
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    inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the radiator from step 10 to step 11 in "Replacing the power-supply unit". 8 Replace the screws that secure the radiator and
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    inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the in "Removing the power-supply unit". Procedure 1 Using a plastic scribe, press the battery-release lever away from the
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    2 Lift the coin-cell battery out of its socket. 1 battery-release lever 3 coin-cell battery 2 plastic scribe 4 coin-cell battery socket 59
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    the instructions in After working dell.com/regulatory_compliance. Procedure Insert a new coin-cell battery (CR2032) into the battery socket with the positive side facing up, and snap the battery into place. Post-requisites 1 Follow the procedure from step 10 to step 11 in "Replacing the power-supply
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    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the left-side cover. 2 Follow the procedure from step 1 to step 4 in "Removing the power-supply unit
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    3 Grasp the memory module near the securing clip, and then gently ease the memory module out of the memory-module slot. NOTE: Repeat step 2 to step 3 to remove any other memory modules installed in your computer. CAUTION: To prevent damage to the memory module, hold the memory module by the edges.
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Ensure that the securing clips are extended
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    3 Insert the memory module into the memory-module slot and press the memory module down until it snaps into position and the securing clips lock in place. 1 memory module 3 memory-module slot 2 securing clips (2) 4 system board NOTE: Use slots XMM1 and XMM2 if you need to use two memory modules.
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    Post-requisites 1 Follow the procedure from step 10 to step 11 in "Replacing the power-supply unit". 2 Replace the left-side cover. 65
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    inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives procedure from step 1 to step 4 in "Removing the power-supply unit". Procedure 1 Locate the solid-state drive slot on
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    3 Slide and lift the solid-state drive off the system board. 1 solid-state drive 3 solid-state drive slot 2 screw 4 system board 67
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 69
    -state drive 3 tab 5 solid-state drive slot 2 notch 4 screw 6 system board Post-requisites 1 Follow the procedure from step 10 to step 11 in "Replacing the power-supply unit". 2 Replace the left-side cover. 69
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    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the left-side cover. 2 Follow the procedure from step 1 to step 4 in "Removing the power-supply unit
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    Procedure 1 Lift to release the graphics-card bracket from the chassis. 1 graphics-card bracket 2 graphics card 2 Press the releasing clip on the power-cable connectors and disconnect the power cables from the graphics card. 71
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    3 Push the securing tab on the PCIe slot away from the graphics card, grasp the card by its top corner, and ease it out of the slot. 1 power cables 3 graphics card 2 releasing clips (2) 4 securing tab 72
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    computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the graphics card with the slot on the system board. 2 Place
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    inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink from step 1 to step 4 in "Removing the power-supply unit". Procedure 1 Disconnect the processor-fan cable from
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    3 Lift the processor fan and heat-sink assembly off the system board. 1 processor-fan cable 3 processor fan and heat-sink assembly 2 captive screws (4) 75
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    computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: The original thermal the power-supply unit". 2 Replace the left-side cover. 76
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    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the left-side cover. 2 Follow the procedure from step 1 to step 4 in "Removing the power-supply unit
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    inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: If either the pad attached to it. Procedure 1 Ensure that the release lever on the processor socket is fully extended and the
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    3 alignment post 5 processor cover 2 processor 4 tab 6 release lever Post-requisites 1 Replace the processor fan and heat-sink assembly or processor-cooling assembly (as applicable). 2 Follow the procedure from step 10 to step 11 in "Replacing the power-supply unit". 3 Replace the left-side cover
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    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the left-side cover. 2 Follow the procedure from step 1 to step 4 in "Removing the power-supply unit
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    4 Slide and remove the wireless card from the wireless-card slot. 1 wireless-card bracket 3 antenna cables 5 wireless card 2 screw 4 wireless-card slot 81
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    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the notch on the wireless card with the tab on the wireless-card slot. 2 Slide the wireless card at an
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    5 Replace the screw that secures the wireless card to the system board. 1 wireless card 3 tab 5 screw 2 notch 4 antenna cables 6 wireless-card bracket Post-requisites 1 Follow the procedure from step 10 to step 11 in "Replacing the power-supply unit". 2 Replace the left-side cover. 83
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    inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the left card. 2 Note the antenna-cable routing and remove the antenna cables from the routing guides inside
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    3 Push down the antenna cables towards the top of the computer through the cable-routing slot on the chassis. 1 antenna cables 3 chassis 2 routing guides 4 Remove the antenna cables from the routing guides on the chassis. 85
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    5 Pry the antenna off the chassis. 1 antenna 3 routing guides 2 antenna cables 86
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    computer, follow the instructions in After working inside your dell.com/regulatory_compliance. Procedure 1 Adhere the antenna to the chassis. 2 Route the antenna cables through the routing guides the routing guides inside the chassis. 4 Connect the antenna cables to the wireless card. Post-requisites
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    at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the left-side cover. 2 Follow the procedure from step 1 to step 4 in "Removing the power-supply unit". 3 Remove the graphics card. Procedure 1 Disconnect the front-chassis fan cable from the system board. 2 Push the tab to release the
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    3 Slide and lift the chassis fan off the chassis. 1 tab 3 front-chassis fan cable 2 front-chassis fan 89
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    4 Spread apart the tabs on the front-chassis fan bracket and lift the frontchassis fan along with its cable off the bracket. 1 front-chassis fan cable 3 front-chassis fan 2 front-chassis fan bracket 90
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    inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the tabs graphics card. 2 Follow the procedure from step 10 to step 11 in "Replacing the power-supply unit". 3 Replace
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 92
    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the left-side cover. 2 Follow the procedure from step 1 to step 4 in "Removing the power-supply unit
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    fan from the chassis. 1 chassis 3 top-chassis fan 2 screw 4 top-chassis fan cable 4 Remove the top-chassis fan cable from the routing guide on the topchassis fan bracket. 5 Push the rubber grommets through the holes at each corner of the fan to release top-chassis fan from the bracket. 93
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    6 Lift the top-chassis fan off the top-chassis fan bracket. 1 top-chassis fan cable 3 rubber grommets (4) 5 top-chassis fan 2 routing guide 4 top-chassis fan bracket 94
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    your computer, follow the instructions in After working inside your Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the top-chassis fan cable through the routing guide on the bracket. 5 Align the tabs on power-supply unit". 2 Replace the left-side cover. 95
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    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the left-side cover. 2 Follow the procedure from step 1 to step 4 in "Removing the power-supply unit
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    2 Pull the securing tab to release the optical-drive assembly from the chassis. 1 optical-drive assembly 3 securing tab 5 data cable 2 optical drive 4 power cable 97
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    3 Push to slide the optical-drive assembly out through the front of the computer. 1 optical-drive assembly 2 chassis 4 Remove the screw that secures the optical-drive bracket to the optical drive. 1 screw 3 optical drive 98 2 optical-drive bracket
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    5 Gently pull and disconnect the optical-drive bezel from the optical drive. 1 optical-drive bezel 2 optical drive 99
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    your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align and power cables to the optical drive. Post-requisites 1 Follow the procedure from step 10 to step 11 in "Replacing the power-supply
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the left-side cover. 2 Remove the
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 102
    2 Grasp and release the front bezel tabs sequentially from the top, by moving them outward from the front panel. 1 front bezel 3 tabs 2 chassis 102
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    3 Rotate and pull the front bezel away from the front of the computer to release the tabs on the front bezel from the slots on the front panel. 1 chassis 3 front bezel 2 tabs 103
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align and insert the front bezel tabs
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 105
    Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the left-side cover. 2 Remove the right-side cover. 3 Remove the top cover. Procedure 1 Note the power-button module cable routing and remove the cable from the routing guides on the top cover. 2 Remove the
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    . 1 top cover 3 screws (2) 5 power-button module cable 2 power-button module 4 routing guide 4 Release the power-button board from under the tabs on the power-button board bracket. 5 Lift the power-button board along with the cable off the power-button board bracket. 1 power-button board bracket
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 107
    working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align and slide the power-button board on the power-button board bracket and snap it
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 108
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the left-side cover. 2 Remove the
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 109
    2 Using the tab, slide and remove the rear trim cover from the chassis. 1 chassis 2 rear trim cover 109
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 110
    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the tabs on the rear trim cover
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 111
    the left-side cover. 2 Follow the procedure from step 1 to step 4 in "Removing the power-supply unit". 3 Remove the memory modules. 4 Remove the solid-state drive. 5 Remove the wireless card. 6 Remove the processor fan and heat-sink assembly . 7 Remove the graphics card. 8 Remove the processor. 111
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 112
    Procedure NOTE: Note the routing of all cables as you remove them so that you can reroute them correctly after you replace the system board. For information on system board connectors, see "System-board components". 112
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 113
    to the system-board assembly. 1 Top panel USB cables (SSUSB) 3 SATA 6 Gbps drive cable (SATA2) 5 front-panel audio cable (F_AUDIO) 7 graphics-card power cable (GPU_POWER) 9 top-chassis fan cable (TOP_FAN) 11 front-chassis fan cable (FRONT_FAN) 2 SATA 6 Gbps drive cable (SATA1) 4 system board
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    3 Lift the system-board assembly out of the chassis. 1 chassis 3 screws (8) 2 system board 114
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    Replace the processor. 2 Replace the graphics card. 3 Replace the processor fan and heat-sink assembly. 4 Replace the wireless card. 5 Replace the solid-state drive. 6 Replace the memory modules. 7 Follow the procedure from step 10 to step 11 in "Replacing the power-supply unit". 8 Replace the left
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 116
    Entering the Service Tag in the BIOS setup program 1 Turn on or restart your computer. 2 Press F2 when the AlienHead logo is displayed to enter the BIOS setup program. 3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input field. 116
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 117
    screen information for future reference. Use BIOS setup program to: • Get information about the hardware installed in your computer, such as the amount of RAM, the size of the hard drive, and so on. • Change the system configuration information. • Set or change a user-selectable option, such as the
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 118
    Memory Speed CPU Information CPU Type CPU Speed CPU ID Cache L1 Cache L2 Cache L3 Displays the current date in mm/dd/yyyy format. Displays the current time in hh:mm:ss format. Displays the BIOS version number. Displays the product name. Default: Alienware Aurora R5. Displays the service tag of
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 119
    Operation Intel Ready Mode Technology Intel Software Guard Extensions BIOS Recovery from Hard Drive USB Configuration Front USB Ports Rear USB Ports Power Options Numlock Key Wake Up by Integrated LAN AC Recovery Allows you to enable or disable Intel Speedstep Technology. Default: Enabled. NOTE
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    S4/S5) USB PowerShare Wake Support (S4/S5) Auto Power On Auto Power On Mode Auto Power On Date Auto Power On Time Performance Options Overclocking the Customization mode. Allows you to enable or disable the Computrace service using the Absolute software. Allows you to set the core ratio limit.
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 121
    and override voltage modes. Allows you to set the override value of core voltage. Allows you to set the turbo mode power limit. Allows you to set the turbo mode power limit. Allows you to set the XMP memory. Security Admin Password Status System Password Status HDD Password Status Admin Password
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 122
    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the left-side cover. 2 Follow the procedure from step 1 to step 4 in "Removing the power-supply unit
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 123
    jumper, see System-board components. 2 Remove the jumper plug from pins 215. 3 Follow the procedure from step 8 to step 9 in "Replacing the power-supply unit". 4 Replace the left-side cover. 5 Turn on your computer and wait until the operating system is completely loaded. 6 Shut down your computer
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 124
    9 Replace the jumper plug on pins 215. 1 jumper plug 2 P215 Post-requisites 1 Follow the procedure from step 10 to step 11 in "Replacing the power-supply unit". 2 Replace the left-side cover. 124
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 125
    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the left-side cover. 2 Follow the procedure from step 1 to step 4 in "Removing the power-supply unit
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 126
    6 Connect the system-board power cable to the system board. 1 jumper plug 3 P216 2 P217 4 system board Post-requisites 1 Follow the procedure from step 10 to step 11 in "Replacing the power-supply unit". 2 Replace the left-side cover. 126
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 127
    dell.com/support. 3 Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click or tap Drivers follow the instructions on the screen. 127
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    Audio Alienware Aurora R5is shipped with Realtek ALC3861 for optical S/PDIF output. NOTE: The audio drivers are already installed when you receive your computer. Downloading the audio driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 129
    the search box, and then type Dell Audio. 2 Click Dell Audio and change the audio settings as required. Graphics Alienware Aurora R5 is shipped with the following graphics options: Controller Intel HD Graphics 530 Memory Shared system memory • AMD or NVIDIA • Supports Dual AMD or NVIDIA (SLI
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 130
    the graphics driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 131
    4 Click Apply. Rotating the display 1 Right-click on your desktop. 131
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    2 Select Graphics Options → Rotation and select from the listed options. The display can be also rotated by selecting Rotate Display under the Display menu in the NVIDIA Control Panel. For computers shipped with the AMD video card, the display can be rotated by selecting the required rotation on
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    . Downloading the USB 2.0 and USB 3.0 driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 134
    the screen to enter the BIOS setup program. The BIOS setup program is displayed. 3 On the Advanced tab, select USB Configuration. 4 Select the USB Boot Support to disable it. 5 Save the settings and exit. Wi-Fi Alienware Aurora R5 is shipped with Wi-Fi 802.11b/g/n or Wi-Fi 802.11ac. 134
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    or off. Downloading the Wi-Fi driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 136
    list of available networks is displayed. 4 Select your network and click Connect. NOTE: Type the network security key, if prompted. Bluetooth Alienware Aurora R5 is shipped with Bluetooth 4.1/Bluetooth 4.2. Turning on or off Bluetooth NOTE: There is no physical switch to enable or disable Bluetooth
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 137
    2 Swipe-in from the right edge of the display, or click the Action Center icon on the taskbar to access the Action Center. 3 Click Bluetooth, and then click Go to settings. 4 Select the required Bluetooth device for pairing. 5 Click Pair to pair the bluetooth devices. 6 Click Yes to confirm the
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 138
    3 Click the device you want to remove, and then click Remove device. Transferring files between devices using Bluetooth 1 Swipe-in from the right edge of the display, or click the Action Center icon on the taskbar to access the Action Center. 2 Click Bluetooth, and then click Go to settings. 3
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 139
    screen to enter the BIOS setup program. A list of hard drives is displayed on the Main tab. For more information, see System setup options. Chipset Alienware Aurora R5 is shipped with the Intel Z170 chipset. Downloading the chipset driver 1 Turn on your computer. 2 Go to www.dell.com/support. 139
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 140
    support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers chipset driver file. 8 Double-click the chipset driver file icon and follow the instructions on
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 141
    3 Expand System devices. Memory Alienware Aurora R5 has four DIMM (RAM) slots, which are accessible by removing the left-side cover and rotating the power-supply unit. Your computer supports 4 GB, 8 GB, 16 GB, 32 GB, and 64 GB DDR4 memory of up to 2133 MHz and up to 2400 MHz with XMP (optional). 141
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 142
    and press Enter. 4 Follow the instructions on the screen to complete the ePSA Pre-boot System Assessment (PSA). NOTE: If the operating system logo appears, wait until you see the desktop. Turn off your computer and try again. Processors Alienware Aurora R5 is shipped with the following processor
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 143
    2 Click Device Manager. The Device Manager window is displayed. 3 Expand Processors . Checking the processor usage in the task manager 1 Right-click on the taskbar. 2 Click Task Manager. The Task Manager window is displayed. 3 Click Performance tab to display the processor performance details. 143
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 144
    information. The Service Tag label is located at the rear of your computer towards the base. Device driver A device driver or software driver is a computer program allowing higher-level computer programs to interact with a hardware device. For Alienware Aurora R5, all driver installation for their
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 145
    Video drivers In the Device Manager, check if the video driver is installed. Install the video driver update from www.dell.com/support. 145
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    Intel Serial IO driver In the Device Manager, check if the Intel Serial IO driver is installed. Install the driver updates from www.dell.com/support. 146
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 147
    Intel Trusted Execution Engine Interface In the Device Manager, check if the Intel Trusted Execution Engine Interface driver is installed. Install the driver update from www.dell.com/support. 147
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    Intel Wireless-AC 8260 Wi-Fi and Bluetooth drivers In the Device Manager, check if the network card driver is installed. Install the driver updates from www.dell.com/support. 148
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 149
    driver is installed. Install the driver updates from www.dell.com/support. BIOS overview The BIOS manages data flow between the computer's operating system and attached devices such as hard disk, video adapter, keyboard, mouse, and printer. Boot menu The Alienware lights flash. • The F2=Setup
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 150
    solutions. Number of Power LED flashes 1 2 3 4 5 6 7 3,6 3,7 Problem description Suggested solution System board: BIOS and ROM failure No memory or RAM detected System board or chipset error Memory or RAM failure CMOS battery failure Video card or chip failure CPU failure BIOS recovery image
  • Dell Alienware Aurora R5 | Aurora R5 Service Manual - Page 151
    self-help resources: Information about Alienware products www.alienware.com and services Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on www.alienware.com/gamingservices Videos providing step-by
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Aurora R5
Service Manual
Computer Model: Alienware Aurora R5
Regulatory Model: D23M
Regulatory Type: D23M001