Dell B5460DN Mono Laser User's Guide

Dell B5460DN Mono Laser Manual

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  • Dell B5460DN Mono Laser | User's Guide - Page 1
    Dell B5460dn Laser Printer User's Guide May 2012 www.dell.com | support.dell.com Trademarks Information in this document is subject to change without notice. © 2012 Dell, Inc. All rights reserved. Reproduction of this material in any manner whatsoever without the written permission of Dell Inc.
  • Dell B5460DN Mono Laser | User's Guide - Page 2
    Attaching cables...32 Setting up the printer software...34 Networking...36 Verifying printer setup...42 Loading paper and specialty custom paper type ...61 Paper and specialty media guide 63 Using specialty media...63 Paper guidelines...64 Supported paper sizes, types, and weights 67 Printing...72
  • Dell B5460DN Mono Laser | User's Guide - Page 3
    Contents 3 Printing a document ...72 Adjusting toner darkness ...72 Printing from a flash drive...73 Supported flash drives and file types...73 Printing from a flash drive ...74 Printing confidential and other held jobs 75 Storing print jobs in the printer ...75 Printing confidential and other
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    duplex. [235-239 162 [x]‑page jam, open tray [x]. [24x]...163 [x]‑page jam, clear manual feeder. [250 164 [x]‑page jam, remove paper, open mailbox rear door. Leave paper in bin . [455-457 169 Troubleshooting 172 Understanding the printer messages...172 Solving printer problems...189 Solving print
  • Dell B5460DN Mono Laser | User's Guide - Page 5
    Contents 5 Embedded Web Server does not open 222 Contacting technical support...223 Appendix 224 Index...226
  • Dell B5460DN Mono Laser | User's Guide - Page 6
    or wet locations. CAUTION-POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than lithium batteries according to the manufacturer's instructions and local regulations. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce
  • Dell B5460DN Mono Laser | User's Guide - Page 7
    results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a service representative. CAUTION-SHOCK HAZARD: Do not set up this product
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    solving problems Instructions for: • Connecting the printer to an Ethernet network • Troubleshooting printer connection problems Help using the printer software The latest supplemental information, updates, and technical support: • Documentation • Driver downloads • Product upgrades • Service call
  • Dell B5460DN Mono Laser | User's Guide - Page 9
    information Find it here Software and Documentation CD Dell Printer Supplies Web site-http://dell.com/supplies You can purchase printer supplies online, by telephone, or in select retail stores. Product Information Guide Note: The Product Information Guide may not be available in your country or
  • Dell B5460DN Mono Laser | User's Guide - Page 10
    side 305 mm (12 in.) 2 Front 508 mm (20 in.) 3 Left side 305 mm (12 in.) 4 Rear 305 mm (12 in.) 5 Top 115 mm (4.5 in.) Printer configurations Basic model 1 2 4 3 1 Standard bin 2 Printer control panel 3 Multipurpose feeder 4 Standard 550‑sheet tray (Tray 1)
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    . The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit our Web site. 6 1 5 4 3 2 1 High‑capacity output expander 2 Caster base 3 2100‑sheet tray 4 550‑sheet tray 5 4‑bin mailbox
  • Dell B5460DN Mono Laser | User's Guide - Page 12
    previous screen. 8 Home button Go to the home screen. 9 Indicator light Check the status of the printer. 10 USB port Connect a flash drive to the printer. Note: Only the front USB port supports flash drives. Understanding the colors of the indicator and Sleep button lights The colors of the
  • Dell B5460DN Mono Laser | User's Guide - Page 13
    status Indicator light Off Blinking green Solid green Printer status The printer is off or in Hibernate mode. The printer is warming up, processing data, or printing. The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light color and its corresponding
  • Dell B5460DN Mono Laser | User's Guide - Page 14
    CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and then unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to
  • Dell B5460DN Mono Laser | User's Guide - Page 15
    Additional printer setup 15 2 Using a screwdriver, loosen the screws on the controller board shield. 3 Remove the controller components are easily damaged by static electricity. Touch something metal on the printer first before touching any controller board electronic component or connector.
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    Additional printer setup 16 1 2 3 1 Internal Solutions Port or printer hard disk connector 2 Option card connector 3 Memory card connector 5 Align the screws with the holes on the controller board shield, and then reattach the controller board shield. 2 1
  • Dell B5460DN Mono Laser | User's Guide - Page 17
    CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
  • Dell B5460DN Mono Laser | User's Guide - Page 18
    Additional printer setup 18 An optional memory card can be purchased separately and attached to the controller board. 1 Access the controller board. For more information, see "Accessing
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    Port The controller board supports one optional Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the
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    Additional printer setup 20 4 Remove the metal cover from the ISP opening. a Loosen the screw. b Lift the metal cover, and then pull it out completely. 1 2 3 5 Align the
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    Additional printer setup 21 6 Install the ISP on the plastic bracket. Note: Hold the ISP at an angle over the plastic bracket so that through the ISP opening in the controller board cage. 7 Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket.
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    Additional printer setup 22 8 Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP. Note: Turn the screw clockwise, enough to hold
  • Dell B5460DN Mono Laser | User's Guide - Page 23
    card CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the
  • Dell B5460DN Mono Laser | User's Guide - Page 24
    against the controller board. 5 Close the controller board access door. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available
  • Dell B5460DN Mono Laser | User's Guide - Page 25
    . CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
  • Dell B5460DN Mono Laser | User's Guide - Page 26
    : Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage. c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color‑coded.
  • Dell B5460DN Mono Laser | User's Guide - Page 27
    hard disk directly on the controller board cage: a Align the standoffs of the printer hard disk to the holes in the controller board cage, and then press the printer hard disk down until the standoffs are in place. Installation warning: Hold only the edges of the printed circuit board assembly
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    Additional printer setup 28 b Use the two provided screws to attach the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color‑coded.
  • Dell B5460DN Mono Laser | User's Guide - Page 29
    . CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
  • Dell B5460DN Mono Laser | User's Guide - Page 30
    . CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
  • Dell B5460DN Mono Laser | User's Guide - Page 31
    , optional 550‑sheet tray, spacer, or 2100‑sheet tray, see the setup sheet that came with the option. Installing optional trays CAUTION-POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION-SHOCK HAZARD: If you are
  • Dell B5460DN Mono Laser | User's Guide - Page 32
    software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available options in the printer driver" on page 35. Attaching cables CAUTION-POTENTIAL INJURY: Do not set up
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    to a properly grounded electrical outlet. Warning-Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur. Organizing the cables Note: This feature is available only if you
  • Dell B5460DN Mono Laser | User's Guide - Page 34
    34 Setting up the printer software Installing the printer software Note: If you installed the printer software on the computer Documentation CD. If the installation dialog does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run. b In the Start Search
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    . Using the Internet An updated printer software may be available at http://support.dell.com. Updating available options in the printer driver When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for
  • Dell B5460DN Mono Laser | User's Guide - Page 36
    printer on a wireless network. For more information, contact the place where you purchased the printer. • A Service potential problems caused by a damaged cable. Installing the printer on instructed to do so. 5 Select the printer from the list, and then click Continue. Note: If the configured printer
  • Dell B5460DN Mono Laser | User's Guide - Page 37
    printer. 3 Install the printer driver on the computer. a Insert the Software and Documentation CD, and then double‑click the installer package for the printer. b Follow the instructions : - Make sure AppleTalk is activated on your printer. - This feature is supported only in Mac OS X version 10.5. a
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    page associated with the access point, or consult your system support person. Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS) adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless network
  • Dell B5460DN Mono Laser | User's Guide - Page 39
    [x] Setup > > Wireless > > Wi‑Fi Protected Setup > > Start Push Button Method > 2 Follow the instructions on the printer display. Using the Personal Identification Number (PIN) method 1 From the printer control panel, navigate to: > Settings > >Network/Ports > > Network [x] > Wireless > > Wi‑Fi
  • Dell B5460DN Mono Laser | User's Guide - Page 40
    page. Then in the Network Card [x] section, see if the status is "Connected". For more information, see the "Verifying printer setup" section of the User's Guide. Changing port settings after installing a new network Internal Solutions Port When a new Internal Solutions Port (ISP) is installed in
  • Dell B5460DN Mono Laser | User's Guide - Page 41
    printing: Notes: - Make sure AppleTalk is activated on your printer. - This feature is supported only in Mac OS X version 10.5. a From the Apple the printer driver. a Insert the Software and Documentation CD. If the installation dialog does not appear after a minute, then launch the CD manually: 1
  • Dell B5460DN Mono Laser | User's Guide - Page 42
    . After installing the printer driver, set the serial parameters in the COM port assigned to the printer driver. Note: Make sure printer installation. Verifying printer setup Printing a menu settings page Print a menu settings page to review the current menu settings and to verify if the printer
  • Dell B5460DN Mono Laser | User's Guide - Page 43
    . This page also provides important information that aids network printing configuration. 1 From the printer control panel, navigate to: > Settings > > Reports > > Network Setup Page be malfunctioning. Consult your system support person for a solution, and then print another network setup page.
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    paper settings The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Notes: • The smallest supported Universal size is 70 x 127 mm (2.76 x 5 inches) for one‑sided printing and 105 x 148 mm (4.13 x 5.83 inches) for two‑sided
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    Loading paper and specialty media 45 2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. 1 2 Note: Use the paper size indicators on the bottom of the tray to help position the guides.
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    Loading paper and specialty media 46 3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. 1 2 3 Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators on the bottom of the tray to help
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    Loading paper and specialty media 47 4 Flex and fan the sheets to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. • There are different ways for
  • Dell B5460DN Mono Laser | User's Guide - Page 48
    Loading paper and specialty media 48 Without an optional staple finisher With an optional staple finisher Two‑sided printing Two‑sided printing • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is
  • Dell B5460DN Mono Laser | User's Guide - Page 49
    , and then lock the length guide. 7 Insert the tray. 8 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the 2100‑sheet tray
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    Loading paper and specialty media 50 Loading A5‑size paper a Pull up and slide the width guide to the position for A5. 1 2 LGOLFFCOLLTIOR b Squeeze and slide the length guide to the position for A5 until it clicks into place. 1 2
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    Loading paper and specialty media 51 c Remove the A5 length guide from its holder. 1 2 d Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place. Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper a Pull up and slide the width
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    Loading paper and specialty media 52 b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. c Put the A5 length guide in its holder. 1 2
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    specialty media 53 d Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. 3 Flex and fan the sheets to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load the paper stack
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    ABC ABC Loading paper and specialty media 54 Without an optional staple finisher With an optional staple finisher ABC One‑sided printing ABC One‑sided printing Two‑sided printing Two‑sided printing
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    Loading paper and specialty media 55 • Make sure the paper is below the maximum paper fill indicator. Warning-Potential Damage: Overfilling the tray can cause paper jams. 5 Insert the tray. Note: Press the paper stack down while inserting the tray.
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    Loading paper and specialty media 56 6 From the printer control panel, set the size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder 1 Pull down the
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    extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 3 Slide the width guide to the correct the paper size indicators on the bottom of the tray to help position the guides. 4 Prepare the paper or specialty media for loading. • Flex and fan
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    fan the transparencies to loosen them. Straighten the edges on a level surface. Note: Avoid touching the printable side of the transparencies. Be and fan the stack of envelopes to loosen them. Straighten the edges on a level surface. 5 Load the paper or specialty media. Note: Slide the stack gently
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    linings, or self‑stick adhesives. These envelopes may severely damage the printer. • Make sure the paper or specialty media is below the custom- or Universal-size paper, adjust the width guides to lightly touch the sides of the stack. 7 From the printer control panel, set the paper size and type in
  • Dell B5460DN Mono Laser | User's Guide - Page 60
    . Note: You can also change the paper size and type settings using the printer control panel. For more information, see "Setting the paper size and type" on in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type
  • Dell B5460DN Mono Laser | User's Guide - Page 61
    with the custom name. Note: Plain Paper is the factory default paper type for all user‑defined custom names. Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Paper Menu > > Custom Names 2 Type a name for the paper type, and then press . Assigning a custom
  • Dell B5460DN Mono Laser | User's Guide - Page 62
    Loading paper and specialty media 62 Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Paper Menu > > Custom Types 2 Select a custom paper type name, and then select a paper type. Note: Paper is the factory default
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    problems. • Before loading the card stock on the tray, flex and fan the card stock to loosen them. Straighten the edges on a level surface. Tips on using envelopes • From the printer large quantities. • Use envelopes designed specifically for laser printers. • For best performance, use envelopes made
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    being considered for use before buying large quantities. • Use transparencies designed specifically for laser printers. • Avoid getting fingerprints on the transparencies to prevent print quality problems. • Before loading transparencies, flex and fan the sheets to prevent them from sticking
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    guide 65 Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner helps ensure trouble‑free
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    specialty media guide 66 Selecting textured surfaces. Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these company, we support the use of recycled paper produced specifically for use in laser (electrophotographic) printers. While no
  • Dell B5460DN Mono Laser | User's Guide - Page 67
    specialty media guide 67 2 the following paper types are at risk for use with laser printers: • Chemically treated papers used to make copies without carbon ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat. Supported paper sizes, types, and weights
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    Paper and specialty media guide 68 Paper type Paper Card stock Plain Envelope Rough Envelope Paper and Vinyl Labels Pharmacy labels Transparencies 550‑sheet tray 2100‑sheet tray Multipurpose feeder X X X X X X Duplex X X X X Paper sizes supported by the printer Paper size1 Dimensions
  • Dell B5460DN Mono Laser | User's Guide - Page 69
    cannot be set in the printer control panel, then you may select common paper sizes that correspond to the position of the length guide in the tray from the mm (14 inches). Paper sizes, types, and weights supported by the finishers Supported paper sizes Paper size A6 4‑bin mailbox High‑capacity
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    Paper and specialty media guide 70 Paper size JIS B5 4‑bin mailbox High‑ edge first. Staple finisher 1 1 1 X X Staple, hole punch finisher 1 1 1 1 1 X X Supported paper types and weights Paper type Paper weight 4‑bin mailbox High‑capacity output expander Plain Paper 90-176 g/m2 X
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    Paper and specialty media guide 71 Paper type Paper weight 4‑bin mailbox High‑capacity output expander Polyester 220 g/m2 X (59 Ib) Bond 90-176 g/m2 X (24-47 lb) 60-90 g/
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    paper loaded, or select the appropriate tray or feeder. 3 Click Print. Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the IP address of the printer in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu
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    File System (NTFS) or any other file system are not supported. Recommended flash drives File type Many flash drives are tested and approved for use with the printer. For more information, visit Documents: http://support.dell.com. • .pdf • .xps Images: • .dcx • .gif • .jpeg or .jpg • .bmp
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    74 Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. 1 Insert a flash drive into the USB port. Notes: • A flash
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    Printing confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel, navigate to: > Settings > > Security > Lets you hold print jobs in the computer until you enter the PIN from the printer control panel. Note: The PIN is set from the computer. It must be
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    Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four‑digit PIN. 5 Click OK or Print. 6 From the printer control panel, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential Jobs > enter the PIN
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    pages, see "Printing a menu settings page" on page 42 and "Printing a network setup page" on page 43. Printing a font sample list 1 From the printer control panel, navigate to: > Settings > > Reports > > Print Fonts 2 Press the up or down arrow button to select the font setting. 3 Press . Note: The
  • Dell B5460DN Mono Laser | User's Guide - Page 78
    1 From the Apple Menu, navigate to either of the following: • System Preferences > Print & Scan > select a printer > Open Print Queue • System Preferences > Print & Fax > select a printer > Open Print Queue 2 From the printer window, select the print job you want to cancel, and then click Delete.
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    Guide 1 Depending on the printer setup, this menu item appears as Network Setup Page or Network [x] Setup Page. 2 Depending on the printer setup, this menu item appears as Standard Network or Network [x]. Paper menu Default Source menu Use Default Source Tray [x] MP Feeder Manual Paper Manual
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    Understanding printer menus 80 Paper Size/Type menu Use To Tray [x] Size A4 A5 A6 JIS‑B5 tray is empty, the print job continues using the linked tray. • The A6 paper size is supported only in Tray 1 and the multipurpose feeder. Tray [x] Type Plain Paper Card Stock Transparency Recycled Labels
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    Understanding printer menus 81 Use To MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL
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    Understanding printer menus 82 Use To Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the size of the paper being manually loaded. Note: Letter is the US factory default setting. A4 is the international factory default setting. Manual
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    Manual First To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source. • Manual appear only if card stock is supported. Specify the relative texture of the
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    Understanding printer menus 84 Use Labels Texture Smooth Normal Rough Vinyl Labels Texture Smooth Normal Rough Bond Texture Smooth Normal Rough Envelope Texture Smooth Normal Rough Rough
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    Understanding printer menus 85 Use Custom [x] Texture Smooth Normal Rough To Specify the relative texture of the custom paper loaded in a specific tray. Note: Normal is the
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    default setting. • The options appear only when the custom type is supported. Paper Loading menu Use To Card Stock Loading Duplex Off Determine and default setting for all Paper Loading menu selections. • Duplex sets the printer default to two‑sided printing for every print job unless one‑sided
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    as the paper type. Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu selections. • Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected from
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    the factory default setting. • The custom media type must be supported by the selected tray or multipurpose feeder to print from that the portrait height. Notes: • If the height exceeds the maximum, then the printer uses the maximum height allowed. • 14 inches is the US factory default setting.
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    Understanding printer menus Use Feed Direction Short Edge Long Edge Bin Setup is the factory default setting. • Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray. To Specify the default bin. Notes: • If multiple bins are assigned the same name, then
  • Dell B5460DN Mono Laser | User's Guide - Page 90
    Setup Page Network [x] Setup Page 90 To Select a bin for each supported paper type. For each type, select the following options: Disabled Standard Bin loaded in trays, installed memory, total page count, alarms, timeouts, printer control panel language, TCP/IP address, status of supplies, status
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    , such as serial number and model name. Network/Ports menu Active NIC menu Use Active NIC Auto [list of available network cards] To Allow the printer to connect to a network. Notes: • Auto is the factory default setting. • This menu item appears only if an optional network adapter is installed
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    is the factory default setting. • The value can be changed in 1KB increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for the
  • Dell B5460DN Mono Laser | User's Guide - Page 93
    Network Setup > Reports • Network/Ports > Network [x] > Network [x] Setup > Reports Use To Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address. Network Card menu To access the menu, navigate to either of the following: • Network
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    Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support the built-in FTP server, which lets you send files to the printer using File Transfer Protocol. Note: Yes is the factory default setting.
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    IPv6 On Off Auto Configuration On Off View Hostname View Address View Router Address Enable DHCPv6 On Off To Enable IPv6 in the printer. Note: On is the factory default setting. Specify whether or not the wireless network adapter accepts the automatic IPv6 address configuration entries provided
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    the wireless network. AppleTalk menu Note: This menu appears only in printer models that are connected to an Ethernet network or when an > AppleTalk Use Activate Yes No View Name To Enable or disable AppleTalk support. Note: Yes is the factory default setting. Show the assigned AppleTalk name
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    is the factory default setting. Standard USB menu Use PCL SmartSwitch On Off PS SmartSwitch On Off NPA Mode On Off Auto To Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default
  • Dell B5460DN Mono Laser | User's Guide - Page 98
    increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set external print server. Note: This menu is available only when the printer is attached to an external print server through the USB port. Parallel
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    turns off job buffering. Any print jobs already buffered on the printer hard disk are printed before normal processing resumes. • The parallel increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set
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    tries to resolve parallel port communication problems. Determine if the printer honors printer hardware initialization requests from the computer. an external print server. Note: This menu item is available only if the printer is attached to an external print server through the USB port. Set the
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    is resumed. • The serial buffer size setting can be changed in 1‑KB increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for the
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    is a software handshaking setting. • XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and software handshaking settings. Determine whether the printer communicates availability to the computer. Notes: • Off is the factory default setting. • This menu item applies only to the serial port if
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    an e‑mail. Note: 30 is the factory default setting. Specify a reply address of up to 128 characters in the e-mail sent by the printer. Set the printer to use SSL for increased security when connecting to the SMTP server. Notes: • Disabled is the factory default setting. • When the Negotiate setting
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    Invalid PIN Off 2-10 Limit the number of times an invalid PIN can be entered. Notes: • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Limit the
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    hard disk are preserved, such as downloaded fonts, macros, and held jobs. Note: This menu appears only when a formatted, non-defective printer hard disk is installed. Use To Wiping Mode Auto Specify the mode for disk wiping. Automatic Method Single pass Multiple pass Mark all disk space
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    of time zones] Automatically observe DST On Off Enable NTP On Off To Show the current date and time settings for the printer. Enter the date and time. Notes: • Manually setting the date and time sets Enable NTP to No. • The wizard lets you set the date and time in YYYY‑MM
  • Dell B5460DN Mono Laser | User's Guide - Page 107
    models. Get an estimate on the status of supplies. Notes: • "Show estimates" shows the estimated supply status in pages on the printer control panel, Embedded Web Server, menu settings, and the device statistics reports. • "Do not show estimates" hides the estimated supply status in any location
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    . This setting is best suited for printing text and line art. • Selecting Photo from the printer driver may disable Quiet mode and provide better print quality and full‑speed printing. Instruct the printer to run the setup wizard. Notes: • Yes is the factory default setting. • After completing the
  • Dell B5460DN Mono Laser | User's Guide - Page 109
    Control Cartridge Alarm Staple Alarm Hole Punch Alarm Timeouts Sleep Mode Disabled 1-180 109 To Change the icons and buttons that appear on the printer control panel. For each icon or button, select from the following options: Display Do not display Note: "Do not display" is the factory default
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    the print job. Notes: • "90 sec" is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting. • Print Timeout is available only when using PCL emulation. This setting has no
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    Disabled 5-255 Print Recovery Jam Recovery On Off Auto Print Recovery Jam Assist On Off Print Recovery Page Protect Off On 111 To Set the printer to restart when an error is encountered. Notes: • "Reboot always" is the factory default setting for Auto Reboot. • 5 is the factory default setting for
  • Dell B5460DN Mono Laser | User's Guide - Page 112
    to a flash drive. Note: The configuration package cannot be exported unless a flash drive is attached to the printer. Print Settings menu Use Copies 1-999 Paper Source Tray [x] MP Feeder Manual Paper Manual Envelope To Specify a default number of copies for each print job. Note: 1 is the factory
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    default setting. Specify whether prints are stapled. Notes: • Off is the factory default setting. • On allows the printer to staple print jobs. • This menu appears only when a supported staple finisher is installed. Specify whether prints have holes for binding. Notes: • Off is the factory default
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    Understanding printer menus 114 Use Paper Saver Off 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up 12‑Up 16‑Up Paper Saver Border None Solid Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Separator Sheets Off Between Copies Between Jobs Between Pages Separator Sheet Source Tray [x] Manual
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    printable area. Notes: • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • Whole Page allows the image to be moved into the non‑printable area defined by the Normal setting, but
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    set as the default for all print jobs. Notes: • "1 sided" is the factory default setting. • You can set two‑sided printing from the printer software. For Windows users: Click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users: Choose File > Print, and then
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    Understanding printer menus 117 Use Duplex Binding Long Edge Short Edge Copies 1-999 Blank Pages Do Not Print Print Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Separator Sheets Off Between Copies Between Jobs Between Pages Separator Source Tray [x] Manual Feeder Paper Saver Off 2‑Up 3‑Up 4‑Up 6‑Up 9‑
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    page document. Note: Auto is the factory default setting. The printer chooses between portrait and landscape. Print a border when using Paper • Off is the factory default setting. • This menu appears only when a supported staple, hole punch finisher is installed. Specify the number of holes to be
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    Understanding printer menus 119 Quality menu Use Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both directions Isolated Toner Darkness 1-10 Enhance Fine Lines On Off Gray Correction Auto Off Brightness ‑6 to 6 Contrast 0-5 To
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    is nearly full. Notes: • None is the factory default setting. • The value defined in Disk Near Full Level determines when this action is triggered. Determine and set how the printer responds when disk usage reaches the maximum limit (100MB). Note: None is the factory default setting. Determine and
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    isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is printed in hexadecimal and character or deactivate Hex Trace, turn off or reset the printer. Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a
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    factory default setting. • This menu item is available only when a formatted flash memory option card or printer hard disk is installed and operating properly. • Make sure the flash memory option or printer hard disk is not read/write‑, write‑, or password‑protected. • Job Buffer Size must not be
  • Dell B5460DN Mono Laser | User's Guide - Page 123
    setting. Courier 10 shows the font name, font ID, and the storage location in the printer. The font source abbreviation is R for Resident, F for Flash, K for Disk, Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets
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    Off None 0-199 Assign Manual Env Off None 0-199 124 To Specify the number of lines that print on each page. Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper
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    Understanding printer menus 125 Use Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21 Env Default = 6 MPaper
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    Understanding printer menus 126 Use Font Size 1-255 pt Scale 1-400% Orientation : On is the factory default setting. It overrides scaling and orientation settings for some images. Invert bitonal monochrome images. Notes: • Off is the factory default setting. • This setting does not apply to GIF
  • Dell B5460DN Mono Laser | User's Guide - Page 127
    stored in the printer. Other translations are available at http://support.dell.com. Menu item Print All Guides Print Quality Printing Guide Media Guide Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide Supplies Guide Description Prints all the guides Provides information
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    the environment Saving paper and toner Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. support the use of recycled office paper produced specifically for use in laser printers. For more information on recycled papers that work well with your printer
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    changed when other modes were selected are reset to the factory default settings. • Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. Notes: • Printer engine motors do not start until a document is ready to print. You may
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    ignores the Advance Start command. Use factory default settings. Note: This setting supports the performance specifications of the printer. Adjusting Sleep mode To save energy, decrease the number of minutes before the printer enters Sleep mode. Select from 1 to 120. The factory default setting is
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    Hold Sleep Button is set to Hibernate, a long press of the Sleep button sets the printer to Hibernate mode. Adjusting the brightness of the printer display To save energy, or if you have trouble reading the display, adjust its brightness settings. Using the Embedded Web Server 1 Open a Web browser
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    money and the environment 132 Notes: • View the printer IP address in the TCP/IP section in the Network . Recycling Recycling Dell products To return Dell products for recycling: 1 Visit our Web site at www.dell.com/recycle. 2 Select your country or region. 3 Follow the instructions on the computer
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    the content of any installed printer memory in the following circumstances: • The printer is being decommissioned. • The printer hard disk is being replaced. • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization
  • Dell B5460DN Mono Laser | User's Guide - Page 134
    is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, it may be necessary to take additional steps to make sure
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    residual confidential material left by print jobs by securely overwriting files that have been marked for deletion. Using the printer control panel 1 Turn off the printer. 2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears. The
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    printer will be unavailable for other user tasks. Using the printer control panel 1 Turn off the printer. 2 Hold down 2 and 6 while turning the printer , during which the printer will be unavailable for printer will perform a power‑on reset, and then return to normal operating mode. Finding printer
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    such as actual document content, print quality settings, and other printer settings. The accuracy of the estimated number of remaining pages may is different from the historical printing consumption. Consider the variable level of accuracy before purchasing or replacing supplies based on the
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    when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel From the printer control panel, navigate to: > Status/Supplies > View Supplies > Checking the status of parts and supplies from the Embedded Web Server
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    the printer 139 Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their end‑of‑life by setting the selectable alerts. Notes: • Selectable alerts can be set on the toner
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    1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select your printer, and then navigate to: Dell Printer Home > Maintenance > Order supplies 4 From the Order Printer Supplies dialog, do any of the following: • Click Order Online to order
  • Dell B5460DN Mono Laser | User's Guide - Page 141
    141 Replacing supplies Replacing the toner cartridge 1 Lift the front cover, and then pull down the multipurpose feeder door. 1 2 2 Pull the cartridge out of the printer using the handle. 3 Unpack the new toner cartridge, then remove the packing material, and then shake the cartridge to
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    inside the printer. Note: Make sure the cartridge is fully pushed in. Warning-Potential Damage: When replacing a toner cartridge, do not leave the imaging unit exposed to direct light for an extended period of time. Extended exposure to light may cause print quality problems
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    unit out of the printer using the handle. 2 1 4 Unpack the new imaging unit, and then remove all packing materials. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage
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    Shake the new imaging unit. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the
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    Maintaining the printer 145 8 Close the multipurpose feeder door and the front cover. 2 1 Replacing a staple cartridge 1 Open the stapler door. 2 Pull down the latch of the staple cartridge holder, and then pull the holder out of the finisher.
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    it clicks into place. 6 Close the stapler door. Moving the printer Before moving the printer CAUTION-POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn off the printer, and then unplug the power cord from the electrical outlet
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    it clicks into place. • Use the handholds located on both sides of the printer to lift it. • Make sure your fingers are not under the printer when you set it down. • Make sure there is adequate clearance around the printer. • Use only the power cord provided with this product or the manufacturer
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    cart used to move the hardware options must have a surface able to support the dimensions of the hardware options. • Keep the printer in an upright position. • Avoid severe jarring movements. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for
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    icon in the system tray. Notes: • This feature is available only in Windows XP or later. • Make sure bidirectional communication support is in place so the printer and computer can communicate. Disabling Status Messenger 1 From the system tray, right click the Status Messenger icon. 2 Select Exit
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    , such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click the Copy Printer Settings. 3 To change the language, select a language from the drop-down menu, and then click Click here to submit language. 4 Click
  • Dell B5460DN Mono Laser | User's Guide - Page 151
    default settings. For more information, see "Printing a menu settings page" on page 42. If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see "Erasing non‑volatile memory" on page 134. Warning
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    sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it. • Do not load too much paper. Make sure
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    . Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. • If you are loading prepunched paper for use
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    trays indicated on the display to remove the jam. Notes: • When Jam Assist is set to On, Discarding pages appears on the display and the printer flushes blank or pages with partial prints to the standard bin after a jammed page is cleared. Check your printed output for blank pages. • When Jam
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    , then remove the toner cartridge and the imaging unit, and then remove the jammed paper. 4 Multipurpose feeder [x]‑page jam, clear manual feeder. [250] jam, open upper rear door. [202] Open the rear door of the printer, and then remove the jammed paper. 9 Upper door and rear [x]‑page jam, open upper
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    jam, lift front cover to remove cartridge. [200-201] CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to 2 2 Lift the blue handle, and then pull the toner cartridge out of the printer. 3 Place the cartridge aside.
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    cause print quality problems. 6 Pull the jammed paper gently to the right, and then remove it from the printer. Note: Make sure toner, which can stain garments and skin. 7 Install the imaging unit. Note: Use the arrows on the side of the printer as a guide. 8 Insert the cartridge into the printer
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    guides of the toner cartridge with the arrows in the printer. • Make sure the cartridge is fully pushed in. 9 Close the multipurpose feeder door and the front cover. 2 1 10 From the printer door. [202] CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from
  • Dell B5460DN Mono Laser | User's Guide - Page 159
    . [203] 1 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 2 From the printer control panel, select Next > printing. > Clear the jam, press OK > to clear the message and continue [x]‑page jam, open upper and lower rear door
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    Clearing jams 160 1 Pull down the rear door. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the rear door.
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    grasp the jammed paper, and then gently pull the paper out. Note: Make sure all paper fragments are removed. 2 1 6 Insert the standard tray. 7 From the printer control panel, select Next > printing. > Clear the jam, press OK > to clear the message and continue
  • Dell B5460DN Mono Laser | User's Guide - Page 162
    then firmly grasp the jammed paper, and then gently pull the paper to the right and out of the printer. Note: Make sure all paper fragments are removed. 2 1 3 Insert the tray. 4 From the printer control panel, select Next > printing. > Clear the jam, press OK > to clear the message and continue
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    the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Insert the tray. 4 From the printer control panel, select Next > printing. > Clear the jam, press OK > to clear the message and continue
  • Dell B5460DN Mono Laser | User's Guide - Page 164
    them. Do not fold or crease the paper. Straighten the edges on a level surface. 3 Reload paper into the multipurpose feeder. 4 Slide the paper guide until it lightly rests against the edge of the paper. 5 From the printer control panel, select Next > printing. > Clear the jam, press OK > to clear
  • Dell B5460DN Mono Laser | User's Guide - Page 165
    Clearing jams 165 [x]‑page jam, remove paper, open mailbox rear door. Leave paper in bin. [41y.xx] 1 Open the rear mailbox door. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the rear mailbox door.
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    . • When using A4‑, folio‑, or legal‑size paper, make sure to adjust the bin extender so that the paper enters the bin properly. 5 From the printer control panel, select Next > printing. > Clear the jam, press OK > to clear the message and continue
  • Dell B5460DN Mono Laser | User's Guide - Page 167
    then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the rear door of the high‑capacity output expander. 4 From the printer control panel, select Next > printing. > Clear the jam, press OK > to clear the message and continue
  • Dell B5460DN Mono Laser | User's Guide - Page 168
    paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the staple finisher door. 4 From the printer control panel, select Next > printing. > Clear the jam, press OK > to clear the message and continue
  • Dell B5460DN Mono Laser | User's Guide - Page 169
    paper fragments are removed. 2 Open the stapler door. 3 Pull down the latch of the staple cartridge holder, and then pull the holder out of the printer.
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    Clearing jams 170 4 Use the metal tab to lift the staple guard, and then remove any loose staples. 5 Press down the staple guard until it clicks into place.
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    metal bracket. 7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 9 From the printer control panel, select Next > printing. > Clear the jam, press OK > to clear the message and continue
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    Troubleshooting 172 Troubleshooting Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if the toner cartridge and imaging unit are both MICR (Magnetic Imaging Content Recording) or non-MICR supplies. Note: For a list of supported supplies, contact the place where
  • Dell B5460DN Mono Laser | User's Guide - Page 173
    cord to a properly grounded electrical outlet. 6 Turn the printer back on. If the error occurs again, then: 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the tray. 4 Contact technical support. • From the printer control panel, press to clear the message and
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    Troubleshooting 174 Close door or insert cartridge The toner cartridge is missing or not installed properly. Insert the cartridge, and then close all doors and covers. Close front door Close the front door of the printer. Complex page, some data may not have printed [39] Try one or more of the
  • Dell B5460DN Mono Laser | User's Guide - Page 175
    " section of the User's Guide. 2 Reinsert the hole punch box into the finisher, and then press on the printer control panel to clear the message. Error reading USB drive. Remove USB. An unsupported USB device is inserted. Remove the USB device, and then insert a supported one. Error reading USB hub
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    tray. • From the printer control panel, press to clear the message and print using a different tray. • Check the tray length and width guides and make sure the cartridge. For more information, see the instruction sheet that came with the supply. • From the printer control panel, press to clear the
  • Dell B5460DN Mono Laser | User's Guide - Page 177
    Troubleshooting 177 Install bin [x] Try one or more of the following: • Install the specified bin: 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Install the specified bin. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on.
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    support Resource Save feature [35] Try one or more of the following: • From the printer control panel, press • Install additional printer memory more information, see the "Replacing supplies" section of the User's Guide. • From the printer control panel, press • Cancel the print job. to clear the
  • Dell B5460DN Mono Laser | User's Guide - Page 179
    • Load the feeder with the correct size and type of paper. • From the printer control panel, press to clear the message and continue printing. Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the
  • Dell B5460DN Mono Laser | User's Guide - Page 180
    in the feeder, then the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. Contact technical support or your Dell printer dealer, and then report the message
  • Dell B5460DN Mono Laser | User's Guide - Page 181
    . For more information, contact your system support person. Non‑Dell [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. The printer has detected a non‑Dell supply or part installed in the printer. Your Dell printer is designed to function best with
  • Dell B5460DN Mono Laser | User's Guide - Page 182
    Troubleshooting 182 Not enough free space in flash memory for resources [52] Try one or more of the following: • From the printer control panel, press to clear the message and continue printing. • Delete fonts, macros, and other data stored in the flash memory. From the printer control panel,
  • Dell B5460DN Mono Laser | User's Guide - Page 183
    cord to a properly grounded electrical outlet. 6 Turn the printer back on. • Remove the specified bin: 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the specified bin. 4 Contact technical support. • From the printer control panel, press to clear the message and
  • Dell B5460DN Mono Laser | User's Guide - Page 184
    Troubleshooting 184 Reinstall missing or unresponsive cartridge [31.xy] Try one or more of the following: • Check if the toner cartridge is missing. If missing, install the toner cartridge. For information on installing the cartridge, see the "Replacing supplies" section of the User's Guide. • If
  • Dell B5460DN Mono Laser | User's Guide - Page 185
    then see the "Ordering supplies" section of the User's Guide or visit our Web site. Replace maintenance kit, 0 estimated pages remain [80.xy] Contact technical support or your Dell printer dealer, and then report the message. The printer is scheduled for maintenance. Replace missing cartridge [31.xy
  • Dell B5460DN Mono Laser | User's Guide - Page 186
    Guide. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message and continue printing. For more information, see the instruction • From the printer control panel, select Continue to clear the message. The printer discards any data
  • Dell B5460DN Mono Laser | User's Guide - Page 187
    , then wait for 30 seconds, and then plug it back again. • Turn off the printer, and then turn it back on. • Update the network firmware in the printer or print server. For more information, contact your system support person. Standard USB port disabled [56] Try one or more of the following: • From
  • Dell B5460DN Mono Laser | User's Guide - Page 188
    need to be replaced. Unsupported disk An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one. Unsupported option in slot [x] [55] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the unsupported option card from the
  • Dell B5460DN Mono Laser | User's Guide - Page 189
    USB Buffer menu is enabled. Solving printer problems • "Basic printer problems" on page 189 • "Hardware and internal option problems" on page 191 • "Paper feed problems" on page 195 Basic printer problems The printer is not responding Action Step 1 Make sure the printer is turned on. Yes Go to
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    the installed printer driver. Go to step 12. Install the correct printer driver. Is the correct printer driver installed? Step 12 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Contact technical support. Is the printer working?
  • Dell B5460DN Mono Laser | User's Guide - Page 191
    Troubleshooting 191 Printer display is blank Action Step 1 Press the Sleep button on the printer control panel. Yes No The problem is solved. Go to step 2. Does Ready appear on the printer display? Step 2 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
  • Dell B5460DN Mono Laser | User's Guide - Page 192
    Troubleshooting 192 Action Step 4 Check if the tray is available in the printer driver. Note: You may need to manually add the tray in the printer driver to make it available for print jobs. For more information, see "Updating available options in the printer driver" on page 35. Yes Go to step 5.
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    be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see "Updating available options in the printer driver" on page 35. b Resend the print job. The problem is solved. Contact technical support. Does the internal option
  • Dell B5460DN Mono Laser | User's Guide - Page 194
    the tray available in the printer driver? Step 5 Check if the option is selected. a From the application you are using, select the option. For Mac OS X version 9 users, make sure the printer is set up in Chooser. b Resend the print job. The problem is solved. Contact technical support. Is the tray
  • Dell B5460DN Mono Laser | User's Guide - Page 195
    Troubleshooting 195 Action Yes No Step 2 Check the cable and the ISP connection. The problem is solved. Contact technical support. a on jam recovery. 1 From the printer control panel, navigate to: Yes No The problem is solved. Contact technical support. Settings > > General Settings >
  • Dell B5460DN Mono Laser | User's Guide - Page 196
    . The problem is solved. Paper jam message remains after jam is cleared Action a From the printer control panel, navigate to: Next > > Clear the jam, press OK > b Follow the instructions on the printer display. Does the paper jam message remain? Yes Contact technical support. No The problem is
  • Dell B5460DN Mono Laser | User's Guide - Page 197
    Troubleshooting 197 Solving print problems Printing problems Confidential and other held jobs do not print Action Yes No Step 1 a From the printer print jobs. • Install additional printer memory. b Resend the print job. The problem is solved. Contact technical support. Did the jobs print?
  • Dell B5460DN Mono Laser | User's Guide - Page 198
    Troubleshooting 198 Error message about reading the flash drive appears is disabled by the system support person. Contact technical support. The problem is solved. Does the error message still appear? Incorrect characters print Action Step 1 Make sure the printer is not in Hex Trace mode
  • Dell B5460DN Mono Laser | User's Guide - Page 199
    are printing on paper that is supported by the tray. b Resend the print job. Yes No The problem is solved. Go to step 2. Did the job print from the correct tray or on the correct paper? Step 2 The problem is solved. a From the Paper menu on the printer control panel, set the paper size
  • Dell B5460DN Mono Laser | User's Guide - Page 200
    > Advanced > Print As Image > OK > OK. The problem is solved. Contact technical support. Do the files print? Print job takes longer than expected Action Step 1 Change the environmental settings of the printer. a From the printer control panel, navigate to: Settings > General Settings b Select
  • Dell B5460DN Mono Laser | User's Guide - Page 201
    > Page Protect > Off b Resend the print job. Yes No The problem is solved. Go to step 5. Did the job print? Step 5 Install additional printer memory, and then resend the print job. The problem is solved. Contact technical support. Did the job print? Print jobs do not print Action Yes No
  • Dell B5460DN Mono Laser | User's Guide - Page 202
    matches the fuser type. Note: To identify the fuser type, view the label on the fuser. b Resend the print job. The problem is solved. Contact technical support or your Dell printer dealer. Does the print speed increase? Tray linking does not work Notes: • The trays can detect paper length. • The
  • Dell B5460DN Mono Laser | User's Guide - Page 203
    on the paper guides are aligned with the paper size indicators on the tray. b Resend the print job. Go to step 2. Do the trays link correctly? Step 2 The problem is solved. Contact technical a From the printer control panel, set the paper size and type in the Paper support. menu to match
  • Dell B5460DN Mono Laser | User's Guide - Page 204
    Troubleshooting 204 Print quality problems Characters have jagged or uneven edges Action Yes Step 1 Go to step 2. a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control panel, navigate to: Menus > Reports > Print Fonts 2
  • Dell B5460DN Mono Laser | User's Guide - Page 205
    Troubleshooting 205 Action Yes Step 2 Go to step 3. From the printer unit. Contact technical support. 1 Remove the toner cartridge. 2 Remove the support or your Dell Note: To identify the fuser type, view the label on the fuser. printer dealer. b Resend the print job. No The problem
  • Dell B5460DN Mono Laser | User's Guide - Page 206
    Troubleshooting 206 Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 a From the Quality Menu on the printer control panel, decrease the toner darkness. Note: 8 is the factory default setting. b Resend the print job. Yes No The problem is solved. Go to
  • Dell B5460DN Mono Laser | User's Guide - Page 207
    voids appear on prints? Step 3 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake technical support. Do horizontal voids appear on prints? No The problem is solved. The problem is solved. The problem is solved. The problem is
  • Dell B5460DN Mono Laser | User's Guide - Page 208
    Troubleshooting 208 Action Yes No Step 2 From the printer control panel, set the paper size in the the print job. The problem is solved. Contact technical support. Are the margins correct? Paper curl Action Yes Step 1 Go to step 2. Move the width and length guides in the tray to the
  • Dell B5460DN Mono Laser | User's Guide - Page 209
    Troubleshooting 209 Action Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Yes Contact technical support. Is the paper still curled? No The problem is solved. Print
  • Dell B5460DN Mono Laser | User's Guide - Page 210
    still appear? Contact technical support or your Dell printer dealer. The problem is solved. Print is too printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. b Resend the print job. Is the print still too dark? Step 2 Go to step 3. a From the printer
  • Dell B5460DN Mono Laser | User's Guide - Page 211
    then resend the print job. Contact technical support. The problem is solved. Is the print still too dark? Print is too light ABC DEF Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, increase the toner darkness. Note: 8 is the factory default setting
  • Dell B5460DN Mono Laser | User's Guide - Page 212
    Troubleshooting 212 Action Yes Step 2 Go to step 3. From the printer in the tray. The problem is solved. Is job. From the printer control panel, change problem is solved. Is the print still too light? Step 6 Go to step 7. a Redistribute the toner in the imaging unit. 1 Remove the toner
  • Dell B5460DN Mono Laser | User's Guide - Page 213
    then the cartridge. b Resend the print job. Is the printer still printing blank pages? Step 3 Replace the imaging unit, and then resend the print job. Contact technical support. Is the printer still printing blank pages? No The problem is solved. The problem is solved. The problem is solved.
  • Dell B5460DN Mono Laser | User's Guide - Page 214
    Troubleshooting 214 Printer is printing solid black pages Action Yes Step 1 Go to step 2. a Reinstall the imaging unit. 1 Remove the toner print job. Contact technical support. Is the printer printing solid black pages? No The problem is solved. The problem is solved. Repeating defects
  • Dell B5460DN Mono Laser | User's Guide - Page 215
    Troubleshooting 215 Action Yes Step 2 Contact technical a Replace the fuser if the distance between the defects is equal to either support. of the following: • 94.25 mm (3.71 in.) • 95.2 mm (3.75 in.) b Resend the print job. Do repeating defects still appear on prints? No The problem is
  • Dell B5460DN Mono Laser | User's Guide - Page 216
    ? Step 2 a Check if you are printing on a paper that is supported by the tray. b Resend the print job. Contact technical support. Is the print still skewed? Streaked horizontal lines appear on prints No The problem is solved. The problem is solved. ABCDE ABCDE ABCDE Action Yes Step 1 Go to
  • Dell B5460DN Mono Laser | User's Guide - Page 217
    Troubleshooting 217 4 Go to step 5. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose technical support. Do streaked horizontal lines appear on prints? No The problem is solved. The problem is solved. The problem is
  • Dell B5460DN Mono Laser | User's Guide - Page 218
    the cartridge. b Resend the print job. The problem is solved. Do streaked vertical lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact technical support or your Dell printer dealer. The problem is solved.
  • Dell B5460DN Mono Laser | User's Guide - Page 219
    Troubleshooting 219 Transparency print quality is poor Action Yes Step 1 Go to step 2. From the printer control panel, set then resend the print job. Do toner specks appear on prints? Yes Contact technical support. No The problem is solved. Toner fog or background shading appears on prints
  • Dell B5460DN Mono Laser | User's Guide - Page 220
    the print job. The problem is solved. Does the toner rub off? Step 4 a Enable Quiet mode. From the printer control panel, navigate to: Settings > General Settings > Quiet Mode > On b Resend the print job. Contact technical support or your Dell printer dealer. The problem is solved. Does the
  • Dell B5460DN Mono Laser | User's Guide - Page 221
    Troubleshooting 221 Uneven print density Action Replace the imaging unit, and then resend the print job. Is the print density uneven? Vertical voids appear on prints Leading edge Yes Contact technical support. No The problem is solved. Trailing edge Action Step 1 a Make sure your software
  • Dell B5460DN Mono Laser | User's Guide - Page 222
    Troubleshooting 222 Action Yes Step 4 Go to step 5. a Redistribute the toner in the imaging unit. 1 Remove the toner support. Do vertical voids appear on prints? No The problem is solved. The problem network connection working? No Type the correct printer IP address in the address field of
  • Dell B5460DN Mono Laser | User's Guide - Page 223
    When you call technical support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and the service tag number or express service code. For more information, see
  • Dell B5460DN Mono Laser | User's Guide - Page 224
    Appendix 224 Appendix Dell Technical Support Policy Technician‑assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the original
  • Dell B5460DN Mono Laser | User's Guide - Page 225
    225 Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry‑standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide.
  • Dell B5460DN Mono Laser | User's Guide - Page 226
    31 loading 49 550‑sheet tray installing 31 Symbols [x]‑page jam, clear manual feeder. [250] 164 [x]‑page jam, lift front cover to remove 149 Active NIC menu 91 adjusting printer display brightness 131 adjusting Sleep mode 130 adjusting toner darkness 72 AppleTalk menu 96 attaching support 223
  • Dell B5460DN Mono Laser | User's Guide - Page 227
    105 display troubleshooting printer display is blank 191 display, printer control panel 12 adjusting brightness 131 disposing of printer hard disk settings to other printers 150 modifying confidential print settings 150 problem accessing 222 Embedded Web Server Administrator's Guide where to find
  • Dell B5460DN Mono Laser | User's Guide - Page 228
    support Resource Save feature [35] 178 Insufficient memory, some Held Jobs were deleted [37] 177 Insufficient memory, some held jobs will not be restored [37] 178 internal options 14 internal print server troubleshooting inside the printer 156 Job Accounting menu 119 K keypad printer control panel
  • Dell B5460DN Mono Laser | User's Guide - Page 229
    setup page printing 43 noise, printer reducing 129 Non‑Dell [supply type], see User's Guide [33.xy] 181 non‑volatile toner rubs off 220 toner specks appear on prints 219 transparency print quality is poor 219 uneven print density 221 white streaks 221 Print Settings menu 112 print troubleshooting
  • Dell B5460DN Mono Laser | User's Guide - Page 230
    printer hard disk encryption 135 printer hard disk memory erasing 135 printer information where to find 8 printer is printing blank pages 213 printer messages [x]‑page jam, clear manual to collate job [37] 178 Insufficient memory to support Resource Save feature [35] 178 Insufficient memory, some
  • Dell B5460DN Mono Laser | User's Guide - Page 231
    Network [x] software error [54] 181 Non‑Dell [supply type], see User's Guide [33.xy] 181 Not enough free space problems 193 USB/parallel interface card 195 printer options, troubleshooting 2100‑sheet tray problems 191 printer problems, solving basic 189 printer security information on 136 printer
  • Dell B5460DN Mono Laser | User's Guide - Page 232
    staple cartridge 145 replacing supplies staple cartridge 145 replacing the toner cartridge 141 Reports menu 90 reserve print jobs 75 printing 60 troubleshooting cannot open Embedded Web Server 222 checking an unresponsive printer 189 contacting technical support 223 solving basic printer problems
  • Dell B5460DN Mono Laser | User's Guide - Page 233
    fog or background shading appears on prints 219 toner rubs off 220 toner specks appear on prints 219 transparency print quality is poor 219 uneven print density 221 white streaks on a page 221 troubleshooting, printer options 2100‑sheet tray problems 191 internal option is not detected 192 internal
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Dell B5460dn Laser Printer
User's Guide
May 2012
www.dell.com | support.dell.com
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© 2012 Dell, Inc. All rights reserved.
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