Dell Brocade 6505 Fabric OS Troubleshooting and Diagnostics Guide v7.1.0
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- Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 1
53-1002751-01 ® 14 December 2012 Fabric OS Troubleshooting and Diagnostics Guide Supporting Fabric OS v7.1.0 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 2
of technical data contained in this document may require an export license from the United States government. The authors and Brocade Communications Systems, Inc. shall have no liability or responsibility to any person or entity with respect to any loss, cost, liability, or damages arising from the - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 3
Guide Fabric OS Troubleshooting and Diagnostics Guide Fabric OS Troubleshooting and Diagnostics Guide Publication number 53-0000853-01 53-1001187-01 53-1001340-01 53-1001769-01 53-1002150-01 53-1002150-02 53-1002751-01 Summary of changes First released edition. Date March 2008 Added support - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 4
iv Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 5
Capturing command output 7 Building a case for your switch support provider 7 Basic information 7 Detailed problem information 8 Gathering additional information 9 Chapter 2 General Licenses 11 Time 11 Frame Viewer 12 Switch message logs 12 Fabric OS Troubleshooting and Diagnostics Guide - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 6
in the wrong mode 30 Marginal links 30 Troubleshooting a marginal link 31 Device login issues 33 Pinpointing problems with device logins 33 Media-related issues 35 Testing a port's external transmit and receive path 36 Testing a switch's internal components 36 Testing components to and from - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 7
Chapter 5 Chapter 6 Chapter 7 Chapter 8 Brocade configuration form 48 Firmware Download Errors Blade troubleshooting tips 51 Firmware download issues 52 Troubleshooting with the firmwareDownload command 54 Gathering additional information 55 USB error handling 55 Considerations for - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 8
a summary of port errors for a switch 107 Equipment status 108 Checking the temperature, fan, and power supply 108 Checking the status of the fans 108 Checking the status of a power supply 109 Checking temperature status 109 viii Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 9
the system message log 111 Port log 111 Viewing the port log 111 Syslogd configuration 113 Configuring the host 113 Configuring the switch 114 Automatic trace dump transfers 115 Specifying a remote server 115 Enabling the automatic transfer of trace dumps 115 Setting up periodic checking of - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 10
x Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 11
on licensing, hardware, and syslog issues. • Chapter 3, "Connectivity," provides information and procedures on troubleshooting various link issues. • Chapter 4, "Configuration," provides troubleshooting information and procedures for configuration file issues. • Chapter 5, "Firmware Download Errors - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 12
in which procedures or parts of procedures documented here apply to some switches but not to others, this guide identifies which switches are supported and which are not. Although many different software and hardware configurations are tested and supported by Brocade Communications Systems, Inc. for - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 13
configuration tasks using the Fabric OS command line interface, but does not describe the commands in detail. For complete descriptions of all Fabric OS commands, including syntax, operand description, and sample output, refer to the Fabric OS Command Reference. Fabric OS Troubleshooting and - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 14
to http://my.brocade.com and register at no cost for a user ID and password. For practical discussions about SAN design, implementation, and maintenance, you can obtain Building SANs with Brocade Fabric Switches through: http://www.amazon.com xiv Fabric OS Troubleshooting and Diagnostics Guide 53 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 15
• Switch model • Switch operating system version • Error numbers and messages received • supportSave command output • Detailed description of the problem, including the switch or fabric behavior immediately following the problem, and specific questions • Description of any troubleshooting steps - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 16
below the left power supply. • Brocade DCX 8510-8 - On the bottom right on the port side of the chassis and directly above the cable management comb. 3. World Wide Name (WWN) Use the licenseIdShow command to display the chassis' WWN. If you cannot use the licenseIdShow command because the switch is - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 17
parts of troubleshooting is trying to synchronize switch's message logs and portlogs with other switches in the fabric. If you do not have NTP set up on your switches, then trying to synchronize log files to track a problem is more difficult. Fabric OS Troubleshooting and Diagnostics Guide - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 18
1 Common troubleshooting problems and tools Problem area Investigate Tools Fabric Storage Devices Hosts Storage Management Applications • Missing devices • Switch LEDs • Marginal links (unstable connections) • Switch commands (for example, • Incorrect zoning configurations switchShow or - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 19
Licensing FCR LSAN tags FICON settings FTP or SCP server or USB availability Firmware version compatibility Unsupported features enabled Firmware versions on switch Fibre Channel over IP Administrator's Guide Fibre Channel over IP Administrator's Guide Chapter 2, "General" Fibre Channel over IP - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 20
policies Zoning Fabric parameters Configuration file discrepancy Hardware SNMP management station Cables are on same port group SFPs Trunked ports Licensing Cables are on same port group SFPs Trunked ports Zoning E_Port QoS configuration mismatch Password recovery Chapter or Document Chapter - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 21
prompts. Example of supportFTP command switch:admin> supportftp -s Host IP Addr[1080::8:800:200C:417A]: User Name[njoe]: userFoo Password hidden> Remote Dir[support]: supportftp: parameters changed Capturing a supportSave The supportSave command uses the default switch name to replace the chassis - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 22
to connect directly to the switch through its management interface, either a serial cable or an RJ-45 connection. 1. Connect directly to the switch using hyperterminal. 2. Log in to the switch using an account with admin permissions. 6 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 23
a session. Check with your Telnet or SSH utility vendor for instructions. 4. Type the command or start the process to capture the required data on the console. Building a case for your switch support provider The questions listed "Basic information" should be printed out and answered in its entirety - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 24
is the MPIO software? (List vendor and version.) 5. If you have a redundant fabric, did a failover occur? 6. Was POST enabled on the switch? 7. Which CP blade was active? (Only applicable to Brocade DCX, DCX 8510 family, and DCX-4S enterprise-class platforms.) Detailed problem information Obtain as - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 25
and efficiently troubleshoot your issue. Refer to the chapter or document specified for the commands whose data you must capture: • Configurations, see Chapter 3, "Connectivity". • Firmwaredownload, see Chapter 5, "Firmware Download Errors". • Trunking, see Chapter 8, "ISL Trunking". • Zoning, see - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 26
1 Building a case for your switch support provider 10 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 27
Refer to the Fabric OS Administrator's Guide to determine if the appropriate licenses are installed on the local switch and any connecting switches. Determining installed licenses 1. Connect to the switch and log in using an account with admin permissions. 2. Type the licenseShow command. A list - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 28
maximum number of users has been reached; otherwise, the login information displayed in the system message log reflects reality. Refer to the Fabric OS Administrator's Guide for information regarding enabling and disabling track changes (TC). 12 Fabric OS Troubleshooting and Diagnostics Guide 53 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 29
errors are appearing in the switch log. Probable cause and recommended action I2C bus errors generally indicate defective hardware or poorly seated devices or blades; the specific item is listed in the error message. Refer to the Fabric OS Message Reference for information specific to the error that - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 30
switch is put into a stable state so that a minimal supportSave can be collected and sent to your service support one of the following: - Power-cycle of the switch or CP. - Linux reboot command. - Hardware watchdog timeout. - Heartbeat loss- Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 31
Once the supportSave is completed, contact you service support provider to provide them with the data. Below is an example of the screen on a Brocade DCX. Fabos Version 7.1.0_main_bld23 switch login: admin Password: - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 32
. On the edge Fabric OS switch, make sure that the source and destination devices are properly configured in the LSAN zone before entering the fcPing command. This command performs the following functions: • Checks the zoning configuration for the two ports specified. • Generates an ELS ECHO - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 33
run the command you are provided with a list of all available least cost paths from a source domain to a destination device. Superping isolates links with potential failures so that you can investigate these ISLs to determine the exact links. Fabric OS Troubleshooting and Diagnostics Guide 17 53 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 34
route to the destination device. • Determines the least cost path to aid in designing fabric redundancy. • Determines the specific ISLs and internal links with failures. • Exercises all ISL links in the base fabric for a logical fabric configuration. The number of actual paths covered when using the - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 35
domain 101 the frame goes from egress port index 16 to ingress port index 99 on domain 165. ECP80:FID128:admin> fcping -allpaths 165 Pinging(size:12 bytes) destination domain 165 through all accumulates a higher failure percentage. Fabric OS Troubleshooting and Diagnostics Guide 19 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 36
remote fabrics, the destination switch must be identified by its domain ID. Identifying the switch by name or WWN is not accepted. Use the pathInfo command to display basic path information to a specific domain in command line mode: 20 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 37
FC-FC routing connectivity 2 switch:admin> pathinfo 5 Hop In Port Domain ID (Name) Out Port BW Cost 0 2 1 (sw0) 6 4G 500 1 23 2 (sw0) 8 4G 500 2 4 3 (sw0) 3 4G 500 3 12 4 (sw0) 18 4G 10000 4 4 7 (switch_3) 0 4G 500 5 26 5 (switch_3) E - - To display basic and - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 38
as a result they end up timing out. Use the speed tag feature to always present target proxy to the host and import them faster. This helps sensitive hosts to do a quick discovery without timing out or cause an application failure. 22 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 39
A Gigabit Ethernet switch port configured for an FCIP tunnel is called a VE port (virtual E-port). However, with a VEX_Port at the other end it does not propagate fabric services or routing topology information from one edge fabric to another. Fabric OS Troubleshooting and Diagnostics Guide 23 53 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 40
not recognize the switch as an E_Port. Possible solutions would be to look at licensing and port configuration. Verify that the correct licensing is installed or that the port is not configured as a loop port, a G_Port, or the port speed is not set. FIGURE 2 Simple port initialization process The - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 41
LED this could mean several things. To determine what is happening on either your port status LED or power status LED, refer to that switch's model hardware reference manual. There is a table that describes the LEDs purpose and explains the current behavior as well as provides suggested resolutions - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 42
and the driver and firmware are compatible with switch based on the compatibility matrix. The driver settings and binaries are up-to-date. The device Basic Input Output System (BIOS) settings are correct. The HBA configuration is correct according to manufacturer's specifications. The SFPs - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 43
the number of successful logins and SCSI INQUIRY commands sent over this port and a list of the attached devices. 5. Check the port log to determine whether or not the device sent the FLOGI frame to the switch, and the switch probed the device. Fabric OS Troubleshooting and Diagnostics Guide 27 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 44
, speed_level command if the fields in step 5 do not appear. switch:admin> portcfgspeed Usage: portCfgSpeed PortNumber Speed_Level Speed_Level: 0 - Auto Negotiate 1 - 1Gbps 2 - 2Gbps 4 - 4Gbps 8 - 8Gbps ax - Auto Negotiate + enhanced retries 28 Fabric OS Troubleshooting and Diagnostics Guide 53 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 45
for all ports on the switch; or if you are looking for a specific port, enter the portLogDumpPort command. b. Check argument number four for the loop initialization soft assigned (LISA) frame 0x11050100. switch:admin> portlogdumpport 4 time task event port cmd args 11:40:02.078 PORT Rx3 23 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 46
described in "Troubleshooting a marginal link," or running diagnostics on a link, a port, or an end-to-end path. The portLoopbackTest command is used to verify the functional operation of a path on a switch. This test sends frames from a given port's transmitter and loops them back into the same - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 47
(indicates no external equipment) 7 Back-end bypass and port loopback 8 Back-end bypass and SerDes loopback 9 Back-end bypass and internal loopback Troubleshooting a marginal link 1. Enter the portErrShow command. 2. Determine whether there is a relatively high number of errors (such as CRC - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 48
marginal port. b. Enter the portErrShow command to determine if a problem still exists. • If the portErrShow output displays a normal number of generated errors, the issue is solved. • If the portErrShow output still displays a high number of generated errors, follow the troubleshooting procedures - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 49
" (Trunk master) Pinpointing problems with device logins 1. Log in to the switch as admin. 2. Enter the switchShow command; then, check for state logins. 3. Enter the portCfgShow command to see if the port is configured correctly. Fabric OS Troubleshooting and Diagnostics Guide 33 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 50
G_PORT U_PORT SEGMENTED LOGIN LED 6. Enter the portLogDumpPort portid command where the port ID is the port number; then, view the device-to-switch communication. switch:admin> portlogdumpport 8 | more time task event port cmd args Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 51
, far-end terminal equipment, or transmission line. Diagnostics can be executed every day or on demand. Tests switch-to-switch ISL cabling and trunk group operations. The following procedures are for checking switch-specific components. Fabric OS Troubleshooting and Diagnostics Guide 35 53 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 52
can be used to beacon a target port on the switch. For more information on using this command, refer to the Brocade Adapters Administrator's Guide. TABLE 7 Test Switch component tests Function portBeacon portLoopbackTest turboRamTest Sets port beaconing mode. Performs a functional test of - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 53
Also, verify that the fabric parameter settings (refer to the above list) are the same for both switches. 6. Connect to the segmented switch after the discrepancy is identified. 7. Disable the switch by entering the switchDisable command. 8. Enter the configure command to edit the appropriate fabric - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 54
configure command. 7. When the Fabric Parameters prompt displays, type y. 8. When the Domain prompt displays, type in the new number. 9. Press enter on all prompts to accept their default settings. 10. Enter the switchEnable command. This enables the joining switch to obtain a new domain ID as part - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 55
port level zoning may be affected Reconciling incompatible software features Earlier releases of software may not be supported in new versions of Fabric OS code. This may be due to a software feature changing or new services being supported. If you suspect that you are trying to introduce a switch - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 56
3 Port mirroring Port mirroring With port mirroring, you can configure a switch port to mirror the traffic between a specific source and destination port. This is only supported between F_Ports. This is a useful way to troubleshoot a problem port without bringing down the host and destination - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 57
versions of Fabric OS, you cannot proceed until the mirroring connections are removed. • Port mirroring is supported with Virtual Fabrics with the limitation that you cannot have FCR enabled within the same 8-port group. • If you have NPIV or 10-bit address mode enabled on a Brocade 300, 5300 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 58
3 Brocade 8510-8 3 Brocade Encryption Switch 3 Brocade M5424 1 FC8-16/32 3 FS8-18 3 FX8-24 3 Configuring a port to be a mirror port 1. Connect to the switch and log in using an account with admin permissions. 2. Enter the portCfg mirrorport [slot number/] --enable command - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 59
following: switch:admin> portmirror --show Number of mirror connection(s) configured: 4 Mirror_Port SID DID State 18 0x070400 0x0718e2 Enabled 18 0x070400 0x0718e3 Enabled 18 0x070400 0x0718ef Enabled 18 0x070400 0x0718e0 Enabled Fabric OS Troubleshooting and Diagnostics Guide 43 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 60
3 Port mirroring 44 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 61
issues 45 •Brocade configuration form 48 Configuration upload and download issues It is important to maintain consistent configuration settings on all switches in the same fabric because inconsistent parameters (such as inconsistent PID formats) can cause fabric segmentation. As part of standard - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 62
to Services FTP service. User (10.10.252.50:(none)): userFoo 331 Please specify the password. Password: 530 Login incorrect. Login failed. If your login to the FTP or SCP server has failed, verify the username and password are correct. 46 Fabric OS Troubleshooting and Diagnostics Guide - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 63
. • The username and password are incorrect. The switch reboots during the configuration download. Probable cause and recommended action If you are issuing the command with the -vf option, the rebooting is normal. You can continue with the instructions. Otherwise issue the command again as follows - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 64
reference manuals for the Brocade DCX, and DCX-4S modular switches there is a guide for FC port setting tables. Print out Table 10 and use it to record configuration information for the various blades. TABLE 10 Brocade configuration and connection Brocade configuration settings Value IP address - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 65
) Brocade configuration settings Value Domain ID Switch name Ethernet IP address Ethernet subnet mask Total number of local devices (nsShow) Total number of devices in fabric (nsAllShow) Total number of switches in the fabric (fabricShow) Fabric OS Troubleshooting and Diagnostics Guide 49 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 66
4 Brocade configuration form 50 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 67
command 54 •USB error handling 55 •Considerations for downgrading firmware 56 Blade troubleshooting tips This chapter refers to the following specific types of blades inserted into either the Brocade DCX, DCX 8510 family, and DCX-4S enterprise-class platforms: • FC blades or port - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 68
can enter the firmwareCommit command manually on the switch (or on the standby CP in director) to synchronize the partitions. After the firmware commit operation completes, reissue the firmwareDownload command to upgrade the system. 52 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 69
the switch type. If the firmware is incompatible, retrieve the correct firmware version and try again. Example of error message SW3900:admin> firmwaredownload Server Name or IP Address: 192.168.126.115 User Name: userFoo File Name: /users/home/userFoo/firmware/v7.1.0 Fabric OS Troubleshooting and - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 70
in progress switch:admin> firmwaredownload Server Name or IP Address: 192.168.168.115 User Name: userFoo File Name: /users/home/userFoo/firmware/v7.1.0 Network Protocol(1-auto-select, 2-FTP, 3-SCP) [1]: 2 Password: Server IP: 192.168.168.115, Protocol IPv4 Checking system settings for - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 71
USB error handling 5 If the firmware download fails in a director or enterprise-class platform, the CPs may end up with different versions of firmware and are unable to achieve HA synchronization. In such cases, issue the firmwareDownload -s command on the standby CP; the single mode (-s) option - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 72
Firmware (FOS, SAS, or any application) [FOS]: Server Name or IP Address: 10.1.2.3 User Name: userfoo File Name: /home/userfoo/v6.3.0 Network Protocol (1-auto-select, 2-FTP, 3-SCP) [1]: Password: Checking System Settings... Version compatibility check passed. 56 Fabric OS Troubleshooting - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 73
is more than 1MB. To downgrade to lower firmware version modify the existing zone configuration to 1MB or lesser. Downgrade is not allowed because switch is in AG mode and D-Ports are configured.Please use "switchshow" to view the D-port list and use "portcfgdport --disable " to disable it - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 74
. Use the slotShow command to display which slots the Brocade FC10-6 blades occupy. Physically remove the blades from the chassis, or use the micro-switch to turn the blade off. Retry the firmware download operation. Firmware versions The system messages in this section refer to differences between - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 75
action If the switch is running v6.2.0 or later, and IOD Delay value is configured for one or more domains, you cannot downgrade the switch to v6.1.0 or earlier. Use the iodDelayReset command to reset the IOD delay to its default value. Fabric OS Troubleshooting and Diagnostics Guide 59 53 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 76
5 Considerations for downgrading firmware 60 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 77
for the default accounts of user, admin, and factory. If you do not know the root password, you must contact your service support provider to recover admin passwords. Recovering passwords 1. Open a CLI connection (serial or Telnet) to the switch. 2. Log in as root. 3. Enter the command for the - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 78
? Use passwd command to set other passwords. Use passwdDefault command to set all passwords to default. How to recover boot PROM password? Contact your switch service provider and provide the recovery string. How do I recover a user, admin, or factory password? Refer to "Passwords" on page - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 79
-n command. • If not sure about the problem area, collect a supportSave -n from all switches in the fabric. • If you think it may be related to E_Port authentication then collect a supportSave -n from both switches of the affected E_Port. Fabric OS Troubleshooting and Diagnostics Guide 63 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 80
-related issue then use supportSave -n to collect data from the Primary FCS switch and all affected switches. • If login-related, then also include the following information: - Does login problem appear on a Serial, CP IP, or Switch IP address connection? - Is it CP0 or CP1? - Is the CP in active or - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 81
or prevent users from deploying such a configuration, such a configuration is not supported. • ICL ports can only be in the base or default switch. If XISL is turned off, you can connect ICLs to other logical switches. • A default switch can be configured as a base switch in the Brocade 5100 and - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 82
make sure your configuration does not result in the use of VE_Ports in a base switch for logical fabric traffic. • Admin Domains are mutually exclusive with Virtual Fabrics. When Virtual Fabrics is enabled, all access control is based on the Virtual Fabric context. • Traffic Isolation zones with no - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 83
switch. If the port is not intended to be used as an EX_Port, use the portCfgDefault command to reset the port to its default configuration. Symptom An EX_ or VEX_Port is disabled with reason Conflict: XISL capability domain. Probable cause and recommended action Use the configure command to set - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 84
logical switch subsystem. Given slot number is not valid on this platform. Probable cause and recommended action You are specifying a slot number that is not valid on the platform, for example, slot 0 on a Brocade DCX or slot 12 on a Brocade DCX-4S. Slot must be enabled to configure ports. Probable - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 85
if the lsCfg command were allowed. A port or ports cannot be moved to the requested switch because it may only exist in a base or default switch. Probable cause and recommended action You are attempting to move ports on a core blade into a nondefault or non-base switch. Switch configuration blade - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 86
-related issues, use the following guidelines to gather additional data for your switch support provider: • Perform the supportSave command. • If not sure about the problem area, perform the supportSave command on all chassis and logical switches in the fabric. • If you think it may be related to - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 87
101 connect to the switch 10:00:00:05:1e:34:02:45 The trunkDebug command displays the possible reason that two ports cannot be trunked. Possible reasons are: • The switch does not support trunking. • A trunking license is required. Fabric OS Troubleshooting and Diagnostics Guide 71 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 88
additional ISLs to the switch with which you want to communicate. • The ports are not the same speed or they are not set to an invalid speed. Manually set port speeds to a speed supported on both sides of the trunk. • The ports are not set to the same long distance mode. Set the long distance mode - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 89
the fabric, first verify that it was a fabric merge problem, then edit zone configuration members, and then reorder the zone member list if necessary. The newly changed zone configuration are not effective until you issue the cfgEnable command. This should be done during a maintenance window because - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 90
omitted, the command displays information about all TI zones in the defined configuration. To display information about the TI zone purplezone: switch:admin> zone --show purplezone Defined TI zone configuration: TI Zone Name: redzone: Port List: 1,2; 1,3; 3,3; 4,5 Configured Status: Activated - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 91
zoning Command Function aliCreate aliDelete cfgCreate cfgShow cfgDisable Use to create a zone alias. Use to delete a zone alias. Use to create a zone configuration. Displays zoning configuration. Disables the active (effective) configuration Fabric OS Troubleshooting and Diagnostics Guide - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 92
setting up zoning on your switch, refer to the Fabric OS Administrator's Guide. You can correct zone conflicts by using the cfgClear command to clear the zoning database. ATTENTION The cfgClear command is a disruptive procedure. Correcting a fabric merge problem quickly 1. Determine which switches - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 93
your default zone is set to "no access", use the defZone -allaccess command to change the default zone. 4. Enter the cfgSave command to save the current configuration. Editing zone configuration members 1. Log in to one of the switches in a segmented fabric as admin. 2. Enter the cfgShow command and - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 94
Checking for Fibre Channel connectivity problems Enter the fcPing command (refer to the Fabric OS Command Reference for more information on this command), which checks the zoning configuration for the two ports specified by: • Generates an Extended Link Service (ELS) frame ECHO request to - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 95
. The defZone command sets the default zone access mode to No Access. switch:admin> defzone --show Default Zone Access Mode committed - No Access transaction - No Transaction See "Zone conflicts" on page 75 for additional information. Fabric OS Troubleshooting and Diagnostics Guide 79 53-1002751 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 96
Gathering additional information Collect the data from a supportSave -n command. Then collect the data from the cfgTransShow command. For the port having the problem, collect the data from the filterPortShow command. 80 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 97
81 •Diagnostic information 81 •Power-on self test 82 •Switch status 84 •Using the SpinFab and portTest commands 87 •Diagnostic Port (D_Port 90 •Port information 105 •Equipment status 108 •System message log 110 •Port log 111 •Syslogd configuration 113 •Automatic trace dump transfers - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 98
two groups: POST1 and POST2. POST1 validates the hardware interconnect of the device, and POST2 validates the ability of the device to pass data frames between the ports. The specific set of diagnostic and test commands run during POST depends on the switch model. You can use the diagDisablePost - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 99
header not programmed for switch NID, using defaults (applies only to FICON environments). sysctrld: all services Active 2005/03/31-20:12:50, [DGD-5001 services are started and the boot process displays additional console status and progress messages. Fabric OS Troubleshooting and Diagnostics Guide - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 100
Connect to the switch and log in as admin. 2. Enter the switchStatusShow command: ecp:admin> switchstatusshow Switch Health Report Switch Name: brcdDCXbb IP address:192.168.234.63 SwitchState:DOWN Duration:00:37 Report time: 02/20/2008 06:02:51 PM Power supplies monitorDOWN Temperatures monitor - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 101
in the Fabric OS Command Reference. Displaying switch information Table 15 lists the switch summary information TABLE 15 Switch summary information Variable Definition switchType switchName switchState switchMode switchRole switchDomain switchId switchWwn switchBeacon zoning FC Router FC - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 102
. Protocol support by GbE port. The details displayed for each switch differ on different switch models. For more information see the switchShow command in the Fabric OS Command Reference. To display the switch information, perform the following task. 1. Connect to the switch and log in as admin - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 103
connected to Brocade HBAs it is required that the firmware version on the HBA is v2.1.1 or later. 2. If you use the spinFab command to test F_Ports connected to Brocade HBAs it is required that the firmware version on the HBA is v2.1.1 or later. Fabric OS Troubleshooting and Diagnostics Guide 87 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 104
local or remote port, replace the cable and SFPs connected to the local and remote ports. • In case of loopback ports, change the loopback plug. Refer to "Marginal links" on page 30 for more information on changing the loopback plug. 88 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 105
or portCfgPersistentEnable slotnumber/portnumber. If you change port configurations during a switch failover, the ports may become disabled. To bring the ports online, re-issue the portEnable command after the failover is complete. Fabric OS Troubleshooting and Diagnostics Guide 89 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 106
D_Port tests between a host bus adapter (HBA) and a switch. The test results that are reported can be very useful in diagnosing a variety of port and link problems. Table 19 lists the Brocade products and Fabric OS releases that support D_Port. In addition, Fabric OS v7.1.0 introduces a variety of - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 107
not carry any user traffic, and is designed to run only specific diagnostics tests on it for identifying link-level faults or failures. Basically, in order to bring up a port in D_Port mode, you must configure both ends of the link between a given pair of switches (or switches configured as Access - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 108
request from remote port (a switch port if HBAs are used). Test start behavior Automatic User starts test (see "Automatic mode configuration" on page 98), but initial test suite is run automatically. Manual User starts test from switch side (using portdporttest - -start command) or from HBA - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 109
5 illustrates ICLs between slots 5 and 8 in corresponding chassis. E represents E_Ports to be configured as D_Ports. The following equipment is supported, in any mix-or-match combination: • Chassis: Brocade DCX 8510-8, DCX 8510-4 Fabric OS Troubleshooting and Diagnostics Guide 93 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 110
the Access Gateway. The following equipment is supported, in any mix-or-match combination: • Access Gateways: Brocade 6505, 6510 • Switches: Brocade DCX 8510-4, DCX 8510-8, 6505, 6510, 6520 FIGURE 7 Multiple Access Gateways cascaded to switch For configuration details see "Using D_Port without HBAs - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 111
support for D_Port. Driver v3.2 provides extensive support for D_Port, including dynamic D_Port mode. • Switches: Brocade DCX 8510-4, DCX 8510-8, 6505, 6510, 6520 FIGURE 8 HBA to switch For configuration details see "Using D_Port with HBAs" on page 97. NOTE The following examples use command - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 112
portDportTest [slot/]port - -show command to view test results. The following test is successful. switch:admin> portdporttest --show 10/39 D-Port Information: Slot: 10 Port: 39 Remote WWNN: 10:00:00:05:33:7e:69:c4 Remote port: 24 Mode: Manual No. of test frames: 12 Million Test - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 113
N_Port mappings. NOTE For more details, refer to Chapter 2, "Configuring Ports in Access Gateway Mode," in the Access Gateway Administrator's Guide, as well as to the Fabric OS Command Reference. Using D_Port with HBAs When HBAs are used (see "Topology 4: HBA to switch" on page 95), D_Port mode - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 114
diagnostic session from the connected switch. After the default test suite is run automatically, you can run specific tests manually to obtain additional detail. 1. Disable the switch port by using the Fabric OS portDisable [slot/]port command. 2. Configure the switch port that you want to enable - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 115
are BCU commands that you can use for D_Port configuration and control: • bcu diag --dportenable - Enables D_Port on a specific port, sets the test pattern, and sets the frame count for testing. • bcu diag --dportdisable - Disables D_Port on a specific port and sets the port back to an N_Port - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 116
an HBA The steps in the following example illustrate how the command bcu diag - -dportenable will fail with an SFP installed but without a connection to the switch. 1. Confirm the initial port status. switch:admin> bcu port --list Port# FN Type PWWN/MAC FC Addr/ Media State Spd Eth dev - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 117
[slot/]port to enable or disable a D_Port configuration, with the following options. switch:admin> portcfgdport --help Usage: portcfgdport --enable portcfgdport --disable portcfgdport --help Specifying port ranges: port_range -- Specifies a set of ports as a list, range - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 118
>. Otherwise, it will display test in progress --show all -- This will provide brief summary of all D-Ports on the switch --restart -- This will restart the test with the already configured parameters --stop -- This will stop the test cases and exit without waiting for the test to complete - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 119
all command to display the capabilities and test results of all the D_Ports in a switch. switch:admin> portdporttest --show all Port State SFP Capabilities Test Result 24 ONLINE E,O PASS 26 ONLINE E,O RESPONDER 33 OFFLINE --- RESPONDER Fabric OS Troubleshooting and Diagnostics Guide - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 120
33 010300 id N8 Online FC D-Port Loopback->Port 24 D-Port segmented,(D-Port mode D-Port 10:00:00:05:33:13:2f:b5 Example Use the portCfgShow command to see which ports are D_Port enabled. switch:admin> portcfgshow Ports of Slot 0 24 26 27 Octet Speed Combo 1 1 1 Speed AN AN AN AL_PA - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 121
Port part of other ADs: No Refer to the Fabric OS Command Reference for additional portShow command information, such as the syntax for slot or port numbering, displaying IP interfaces on a GbE port, or displaying FCIP tunnel connection or configuration information. Fabric OS Troubleshooting and - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 122
of frames received, number of frames sent, number of encoding errors received, and number of class 2 and class 3 frames received. Refer to the Fabric OS Command Reference for additional portStatsShow command information, such as the syntax for slot or port numbering. switch:admin> portstatsshow 68 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 123
port errors for a switch 1. Connect to the switch and log in as admin. 2. Enter the portErrShow command. Refer to the Fabric OS Command Reference for additional portErrShow command information. switch:admin end-of-frame delimiters. Fabric OS Troubleshooting and Diagnostics Guide 107 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 124
for fans, power supply, and temperature. NOTE The number of fans, power supplies, and temperature sensors depends on the switch type. For detailed specifications on these components, refer to the switch hardware reference manual. The specific output from the status commands varies depending on - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 125
number of fans present. Refer to the appropriate hardware reference manual for details regarding the fan status. You may first consider re-seating the fan (unplug it and plug it back in). Checking the status of a power supply 1. Connect to the switch and log in as admin. 2. Enter the psShow command - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 126
might occur. Refer to the hardware reference manual for your switch to determine the normal temperature range. System message log The system message log, or RASLog, feature enables messages to be saved across power cycles and reboots. The Brocade DCX, DCX 8510 family, and DCX-4S enterprise-class - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 127
separate from the system message log. The port log is typically used to troubleshoot device connections. Viewing the port log 1. Connect to the switch and log in as admin. 2. Enter the portLogShow command: switch:admin> portlogshow time task event port cmd args Fri Feb 22 16:48:45 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 128
logs for all or particular ports, without page breaks. Enable port logs for all or particular ports. Display port logs for all or particular ports, with page breaks. The portLogDump command output (trace) is a powerful tool that is used to troubleshoot fabric issues. The portLogDump output provides - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 129
supports UNIX local7 facilities (the default facility level is 7). Configuring for syslogd involves configuring the host, enabling syslogd on the switch, and, optionally, setting the facility level. Configuring the host Fabric OS supports OS Troubleshooting and Diagnostics Guide 113 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 130
.IP.address.4 10.1.2.4 syslog.IP.address.5 10.1.2.5 syslog.IP.address.6 10.1.2.6 Setting the facility level 1. Connect to the switch and log in as admin. 2. Enter the following command: switch:admin> syslogdfacility -l n n is a number from 0 through 7, indicating a UNIX local7 facility. The default - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 131
10 3. Verify the IP address was deleted using the syslogdIpShow command. Automatic trace dump transfers You can set up a switch so that diagnostic information is transferred automatically to a remote server. If a problem occurs, you can then provide your customer support representative with the - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 132
files to the server 1. Connect to the switch and log in as admin. 2. Enter the supportSave -c command and respond to the prompts. switch:admin> supportsave -c This command will collect RASLOG, TRACE, supportShow, core file, FFDC data and other support information and then transfer them to a FTP - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 133
you run the switchShow command. When you are gathering information to give to your switch support provider, you may be asked the switch model. If you do not know the model, you can use this chart to convert the switchType to a B-Series model number. switch:admin> switchshow switchName:Sprint5100 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 134
5410 8 Gb 16-port encryption switch 8 Gb 12-port embedded switch 71 300 8 Gb 16-port switch 72 5480 8 Gb 24-port embedded switch 73 5470 8 Gb 20-port embedded switch 75 M5424 8 Gb 24-port embedded switch 76 8000 8 Gb 16-FC port, 10 GbE 8-Ethernet port switch 77 Brocade DCX-4S 8 Gb - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 135
Fibre Channel and Ethernet SAN. 24-FC port with 10 1-GbE and two 10-GbE ports Fibre Channel routing and FCIP blade 8 Gb 64-FC ports blade 16 Gb 48-FC ports blade 16 Gb 32-FC ports blade 8 Gb 32-FC ports blade 8 Gb 48-FC ports blade Fabric OS Troubleshooting and Diagnostics Guide 119 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 136
A Switch Type and Blade ID 120 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 137
= 97 06 = Area (port number) = 06 00 = Port (ALPA) = 0 (not used in this instance, but is used in loop, shared areas in PID assignments on blades, NPIV, and Access Gateway devices) Result: hexadecimal triplet 610600 = decimal triplet 97,06,00 Fabric OS Troubleshooting and Diagnostics Guide 121 53 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 138
01 02 03 04 05 06 07 08 09 0a Decimal 11 12 13 14 15 16 17 18 19 20 Hex 0b 0c 0d 0e 0f 10 11 12 13 14 Decimal 21 22 23 24 25 26 27 28 a9 aa Decimal 171 172 173 174 175 176 177 178 179 180 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 139
Hex f1 f2 f3 f4 f5 f6 f7 f8 f9 fa Decimal 251 252 253 254 255 Hex fb fc fd fe ff Fabric OS Troubleshooting and Diagnostics Guide 123 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 140
B Hexadecimal Conversion 124 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 141
certificates corrupt, 63 invalid, 63 not installed, 63 troubleshooting, 63 command output, 7 common problem areas, 2 symptoms, 2 configdownload fails, 3 configupload fails, 3 configuration download fails, 47 save to a host, 45 switch reboots during the download, 47, 48 upload fails, 45 connectivity - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 142
enabling port, 89 enc_out errors, 31 equipment status, viewing, 108 EX_Ports, 3, 23 F F_Port, 23, 30 fabric issues, 2 merge fails, 3 parameters, 37 parameters, reconcile, 37 segments, 3 fabric merge problem, 73 fabric segmentation configuration mismatch, 75 content mismatch, 75 default zone access, - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 143
, 31 disc_c3 errors, 31 enc_out errors, 31 frames tx and rx errors, 31 portFlagsShow, 34 portLogDumpPort, 34 portloopbacktest, 36 POST, 82 PRLI, 24 R RAS logs, 12 recovering forgotten passwords, 61 Fabric OS Troubleshooting and Diagnostics Guide 127 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 144
the configuration download, 47 switch status, viewing, 84 switchType, 117 symptoms, 2 synchronize switches, 1 syslog messages, 4 T targets, 2 temperature, fan, and power supply, 108 temperature, status of, 109 test a port, 36 a switch, 36 TI zone problem, 73 time is not in-sync, 11 troubleshooting - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 145
Z zone configuration, 2 configuration mismatch, 5 content mismatch, 5 resolving conflicts, 75 troubleshooting, 75 type mismatch, 5 Fabric OS Troubleshooting and Diagnostics Guide 129 53-1002751-01 - Dell Brocade 6505 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 146
130 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01
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Fabric OS
Troubleshooting and Diagnostics Guide
Supporting Fabric OS v7.1.0
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