Dell C5522QT Users Guide

Dell C5522QT Manual

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  • Dell C5522QT | Users Guide - Page 1
    Dell C5522QT User's Guide Model: C5522QT Regulatory model: C5522QTt
  • Dell C5522QT | Users Guide - Page 2
    : A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage . Copyright © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
  • Dell C5522QT | Users Guide - Page 3
    Contents Safety instructions 5 About your display 6 Package contents 6 Product features 8 Identifying parts and controls 9 Front view 9 Back view 10 Side view 11 Bottom view 12 Display specifications 13 Touch 14 Support OS 14 Touch sensor input accuracy 14 Speaker specifications 15
  • Dell C5522QT | Users Guide - Page 4
    the maximum resolution 56 Dell web management for displays 57 Troubleshooting 62 Self-Test 62 Built-in diagnostics 64 Common problems 65 Product specific problems 67 Touchscreen problems 69 Universal Serial Bus (USB) specific problems 70 Ethernet problems 71 Appendix 72 FCC notices
  • Dell C5522QT | Users Guide - Page 5
    Safety instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation attempt to remove any cover or touch the inside of the monitor. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). Safety
  • Dell C5522QT | Users Guide - Page 6
    About your display Package contents Your display ships with the following components. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your display. Some features may not be available in certain
  • Dell C5522QT | Users Guide - Page 7
    Stylus x 2 Remote control holder Wire Saddle x 3 Camera Wire Saddle x 3 Stylus nib x 2 Power cable (varies by country) Power cable for connecting Optiplex system to display (see Optiplex (Optional)) USB 3.1 upstream cable (enables the USB ports on the display) DP cable (DP to DP) About your display
  • Dell C5522QT | Users Guide - Page 8
    Software download instruction • Safety, Environmental and Regulatory Information • Quick Setup Guide Product features The Dell C5522QT display has if supported by your system. • On-Screen Display (OSD) adjustments for ease of set-up and screen optimization. • Security lock slot. • Supports Asset
  • Dell C5522QT | Users Guide - Page 9
    Identifying parts and controls Front view 1 1 5 2 34 Label 1 2 3 4 5 Description Screen drop down touch key IR Lens Power on/off button Power LED indicator Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby
  • Dell C5522QT | Users Guide - Page 10
    Optiplex holder 6 Regulatory label 7 Barcode, serial number, and Service Tag label 8 Serial number, Service Tag label, and Website 9 AC to optiplex 10 AC . Refer to this label if you need to contact Dell for technical support. AC power to optiplex power adapter (optional). To connect
  • Dell C5522QT | Users Guide - Page 11
    . Connect to your computer using the USB Type-C cable. The USB Type-C port offer the fastest transfer rate USB 3.1 and the alternate mode with DP 1.2 support the maximum resolution of 3840 x 2160 at 60 Hz, PD 20 V/4.5 A, 15 V/3 A, 9 V/3 A, 5 V/3 A. NOTE: USB Type-C is not
  • Dell C5522QT | Users Guide - Page 12
    6 USB 3.1 upstream Connect the USB cable that comes with your display ports (3) to the computer. Once this cable is connected, you can use the USB downstream connectors on the display and the touch screen function on the display. NOTE: Refer to section on "Input sources and USB pairing". 7
  • Dell C5522QT | Users Guide - Page 13
    Display specifications Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 138.787 cm (54.64 in.) Active Area Horizontal 1209.6 mm (47.62 in.) Vertical 680.4 mm (26.79 in.) Area 823011.84 mm2 (1275.74 in.2)
  • Dell C5522QT | Users Guide - Page 14
    point USB HID Compliant Up to 20 points touch Up to 4 pens NOTE: Touch Pen and Eraser differentiation ready (functionality subject to application). Support OS OS Version Touch Pen Windows 7 Pro and Ultimate 20 4 8, 8.1 20 4 10 Chrome OS Linux kernel version 3.15 (3.10) or later1 20 4 20
  • Dell C5522QT | Users Guide - Page 15
    Note that touch sensor input accuracy is defined relative to the active touch area as defined in the reference drawing. The overall system accuracy, of touch co-ordinates relative to display co-ordinates, is directly affected by integration assembly tolerances. Speaker specifications Speaker rated
  • Dell C5522QT | Users Guide - Page 16
    current Power Consumption • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/USB Type-C signal input support 100-240 VAC / 50 or 60 Hz ± 3 Hz / 5.5 A (maximum) 100-240 VAC / 50 or 60 Hz ± 3 Hz / 2.0 A (maximum) 120 V: 42 A (Maximum) at 0°C (cold
  • Dell C5522QT | Users Guide - Page 17
    Physical characteristics Connector type Signal cable type (in-box) Dimensions Height Width Depth Weight Weight with packaging Weight without packaging • DP connector • USB Type-C connector • HDMI connector • Audio line-out • USB 3.1 connector • RJ-45 connector • RS232 connector DP, 3 m cable HDMI,
  • Dell C5522QT | Users Guide - Page 18
    Environmental characteristics Compliant Standards ENERGY STAR certified Monitor RoHS Compliant Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating -20°C to 60°C (-4°F to 140°F) Humidity Operating 10% to 80% (non-condensing) Non-operating 5% to 90% (non-condensing) Altitude
  • Dell C5522QT | Users Guide - Page 19
    Pin assignments DP connector Pin number 20-pin side of the connected signal cable 1 ML3(n) 2 GND 3 ML3(p) 4 ML2(n) 5 GND 6 ML2(p) 7 ML1(u) 8 GND 9 ML1(p) 10 ML0(n) 11 GND 12 ML0(p) 13 CONFIG1/(GND) 14 CONFIG2/(GND) 15 AUX CH (p) 16 DP_Cable Detect 17 AUX CH (n) 18
  • Dell C5522QT | Users Guide - Page 20
    USB Type-C port Pin Signal A1 GND A2 SSTXp1 A3 SSTXn1 A4 VBUS A5 CC1 A6 Dp1 A7 Dn1 A8 SBU1 A9 VBUS A10 SSRXn2 A11 SSRXp2 A12 GND Pin Signal B12 GND B11 SSRXp1 B10 SSRXn1 B9 VBUS B8 SBU2 B7 Dn1 B6 Dp1 B5 CC2 B4 VBUS B3 SSTXn2 B2 SSTXp2 B1 GND 20
  • Dell C5522QT | Users Guide - Page 21
    HDMI connector Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13
  • Dell C5522QT | Users Guide - Page 22
    RS232 connector Pin number 9-pin side of the connected signal cable 1 Not Used 2 RX 3 TX 4 Not Used 5 GND 6 Not Used 7 Not Used 8 Not Used 9 Not Used 22 | About your display
  • Dell C5522QT | Users Guide - Page 23
    RJ-45 connector Pin number 12-pin side of the connected signal cable 1 D+ 2 RCT 3 D- 4 D+ 5 RCT 6 D- 7 GND 8 GND 9 LED2_Y+ 10 LED2_Y- 11 LED2_G+ 12 LED2_G- About your display | 23
  • Dell C5522QT | Users Guide - Page 24
    Universal Serial Bus (USB) This section gives you information about the USB ports available on your display. Your computer has the following USB ports: • 3 USB 3.1 upstream • 4 USB 3.1 downstream (1 USB charging port) NOTE: The display's USB ports work only when the display is on or in standby mode
  • Dell C5522QT | Users Guide - Page 25
    more information on LCD Display Pixel Policy, see Dell support site at: https://www.dell.com/pixelguidelines. Maintenance guidelines Cleaning your display Read and follow the Safety Instructions before cleaning the display. For best practices, follow these instructions in the list below while
  • Dell C5522QT | Users Guide - Page 26
    Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your display to the computer: 1. Turn off your computer. Remote Control & Batteries, Remote control holder , Stylus, Wire Saddle and manual. 1 2 3 1. Remove cable cover. 2. Insert the Optiplex PC
  • Dell C5522QT | Users Guide - Page 27
    • Slide Optiplex holder back into display. External PC connection Connecting the USB cable USB USB NOTE: Refer to section on input source and USB pairing. Setting up the display | 27
  • Dell C5522QT | Users Guide - Page 28
    Connecting the HDMI cable HDMI HDMI Connecting the DP cable DP DP Connecting the USB Type-C cable USB Type-C USB Type-C 28 | Setting up the display
  • Dell C5522QT | Users Guide - Page 29
    Connecting the Optiplex Connecting the HDMI cable HDMI 1 USB 1 Connecting the DP cable USB 3 DP Setting up the display | 29
  • Dell C5522QT | Users Guide - Page 30
    Cable management for third-party webcam with OptiPlex (Optional) NOTE: Cable management clips are provided in the accessory box, you may use them to mange the cable(s) of a third party webcam or other external devices. Artworks below show the suggested mounting locations for able clips and a third-
  • Dell C5522QT | Users Guide - Page 31
    Bottom mount - Clip location suggestion Setting up the display | 31
  • Dell C5522QT | Users Guide - Page 32
    (Screw dimension: M8 x 35 mm). Refer to installation instruction that comes with the 3rd party wall mount that customer purchases installers. • Recommended Wall Mount for this Display can be found in the Dell support website at dell.com/support. NOTE: For use only with UL or CSA or GS-listed wall
  • Dell C5522QT | Users Guide - Page 33
    Remote control 4. Left Press to move the selection left in OSD 1 menu. 2 10 5. Down 3 Press to move the selection down in OSD menu. 4 11 6. Menu 12 Press to turn on the OSD menu. 5 6 13 7. Brightness - Press to decrease the Brightness. 7 14 8. Volume - 8 15 Press to decrease the
  • Dell C5522QT | Users Guide - Page 34
    battery compartment. 3. Replace the cover. CAUTION: The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions: • Place "AAA" batteries matching the (+) and (-) signs on each battery to the (+) and (-) signs of the battery compartment. • Do not mix battery
  • Dell C5522QT | Users Guide - Page 35
    Operating range of the remote control Point the top of the remote control toward the LCD display's remote sensor during button operation. Use the remote control within a distance of about 7 m from remote control sensor or at a horizontal and vertical angle of within 22.5° within a distance of about
  • Dell C5522QT | Users Guide - Page 36
    Magnet warning statement Avoid interference with pacemakers. Maintain a minimum of 15 cm (6 in.) between product and pacemakers to avoid potential interference, as recommended by manufacturers and the independent research group. If you have any reason to suspect that your product is interfering with
  • Dell C5522QT | Users Guide - Page 37
    Stylus writing nib and Erase nib The smaller diameter tip is meant for writing on the display screen. Hold the stylus similar as to how one would hold a white board marker. The bigger diameter tip is recognized as an erasing feature, it works similar to how a pencil with an eraser end functions.
  • Dell C5522QT | Users Guide - Page 38
    Operating the display Turning on the display Press the Power button to turn the display On and Off. The white LED indicates the display is On and fully functional. A glowing white LED indicates Standby Mode. Touch OSD launcher This display comes with a touch OSD functionalities. Press the OSD
  • Dell C5522QT | Users Guide - Page 39
    Using the touch control launcher Use the touch control icons on the front of the display to adjust the characteristics of the image being displayed. As you use these icons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. 12 345 67 The following table
  • Dell C5522QT | Users Guide - Page 40
    OSD lock function 1. Press the OSD launcher touch key. 2. Touch and hold 12 345 67 for 5 seconds. you can see following select option: Dell 55 Monitor Select Option: The following table describes the touch control icons: Options 1 Description Use this icon to lock OSD menu function. OSD menu
  • Dell C5522QT | Users Guide - Page 41
    , or wait for the OSD menu to disappear. 1. Press the icon on the remote control or OSD Launcher touch key to launch the OSD menu. Dell 55 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others 75% 75% Use the icons to adjust the image settings. Touch control icon
  • Dell C5522QT | Users Guide - Page 42
    . Back Touch OSD control Icon Menu and Submenus Brightness/ Contrast Description Use this menu to activate Brightness/Contrast adjustment. Dell 55 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others 75% 75% Brightness Contrast Brightness adjusts the luminance
  • Dell C5522QT | Users Guide - Page 43
    Submenus Description Input Source Use the Input Source menu to select between different video inputs that are be connected to your display. Dell 55 Monitor Brightness/Contrast USB Type-C Input Source DP Color HDMI 1 Display HDMI 2 Audio Menu Personalize Others HDMI 3 Auto Select On
  • Dell C5522QT | Users Guide - Page 44
    RGB Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Color Temp. or Custom Color from the list. Dell 55 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Preset Modes Input Color Format Reset Color Standard ComfortView Color
  • Dell C5522QT | Users Guide - Page 45
    tint with slider set at 10,000K. • Custom Color: Allows you to manually adjust the color settings. Touch the and icons to adjust the Red, Green, . • YCbCr: Select this option if your DVD player supports only YCbCr output. Dell 55 Monitor Brightness/Contrast Input Source Color Display Audio Menu
  • Dell C5522QT | Users Guide - Page 46
    or softer. Use or to adjust the sharpness from '0' to '100'. Reset Display Restores the display settings to factory defaults. Audio Dell 55 Monitor Brightness/Contrast Input Source Color Volume 50 Display Audio Speaker On Reset Audio Menu Personalize Others Volume Speaker Reset Audio
  • Dell C5522QT | Users Guide - Page 47
    the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell 55 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Language Transparency Timer Reset Menu English 20 20 s Language Set the OSD display
  • Dell C5522QT | Users Guide - Page 48
    Icon Menu and Submenus Personalize Description Dell 55 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Power Button LED USB-A Charging USB-C Charging Monitor Sleep Screen Drop Down Level
  • Dell C5522QT | Users Guide - Page 49
    turn on this feature. Restores shortcut keys to factory defaults. Dell 55 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Display Info DDC/CI HDMI CEC LCD Conditioning Firmware IP Address Service Tag Reset Others Factory Reset On O O M2T101 10.0.50.100
  • Dell C5522QT | Users Guide - Page 50
    HDMI CEC Display LCD Conditioning Audio Firmware Menu Personalize Others IP Address Service Tag Reset Others Factory Reset HDMI CEC Allows you to On or some time to run. Select On to start the process. Dell 55 Monitor Brightness/Contrast Display Info Input Source DDC/CI Color HDMI
  • Dell C5522QT | Users Guide - Page 51
    default settings. These are also the settings for ENERGY STAR® tests. Dell 55 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Display Info DDC/CI HDMI CEC LCD Conditioning Firmware IP Address Service Tag Reset Others Factory Reset On M2T101 10.0.50.100 ABCDEFG
  • Dell C5522QT | Users Guide - Page 52
    mode, you can see the following message: Dell 55 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 3840 x 2160, 60Hz or any other monitor listed timing as per the monitor specifications. C5522QT This means that the display cannot synchronize
  • Dell C5522QT | Users Guide - Page 53
    setting (without symbol) will Increase power consumption, Do you want to continue? Yes No C5522QT If adjust the Brightness level above the default level over 75%, the following message will appear: Dell 55 Monitor Adjusting to this value will increase power consumption above the default level
  • Dell C5522QT | Users Guide - Page 54
    55 Monitor No HDMI 2 Cable The display will go into Standby Mode in 4 minutes. C5522QT www.dell.com/C5522QT or Dell 55 Monitor No HDMI 3 Cable The display will go into Standby Mode in 4 minutes. C5522QT www.dell.com/C5522QT or Dell 55 Monitor No DP Cable The display will go into Standby Mode in
  • Dell C5522QT | Users Guide - Page 55
    Dell 55 Monitor No USB Type-C Cable The display will go into Standby Mode in 4 minutes. www.dell.com/C5522QT See Troubleshooting for more information. C5522QT Operating the display | 55
  • Dell C5522QT | Users Guide - Page 56
    may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non
  • Dell C5522QT | Users Guide - Page 57
    accessing the Dell Display Web appears and is shown on the center for 4 seconds. To access the Dell Display Web Management tool you need to set the IP Addresses for your By default, the IP Address is 10.0.50.100 Dell 55 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize
  • Dell C5522QT | Users Guide - Page 58
    2. In the computer's IP Properties tab, specify an IP Address by selecting Use the following IP Address and enter the following values: For IP Address: 10.0.50.101 and for Subnet Mask: 255.0.0.0 (leave all other entries as blanks). 3. The IP Address configuration would now look like this: Configure
  • Dell C5522QT | Users Guide - Page 59
    3. The Home page opens: Dell C5522QT Dell C5522QT 4. Click Network Settings tab to see the network settings. Dell C5522QT Operating the display | 59
  • Dell C5522QT | Users Guide - Page 60
    5. Click Monitor Control to see the display's status. 6. Click Firmware Update. You can download the latest drivers from the Dell Support website at www.dell.com/support. Upgrade firmware page and wait for 30 seconds. C5522QT 60 | Operating the display
  • Dell C5522QT | Users Guide - Page 61
    Finished. Click on button to proceed after 8 seconds. 7. Click Security to set a password. 8. Click Crestron to control interface. Operating the display | 61
  • Dell C5522QT | Users Guide - Page 62
    continuously scroll through the screen. Dell 55 Monitor No HDMI 1 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/C5522QT or Dell 55 Monitor C5522QT No HDMI 2 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/C5522QT C5522QT 62 | Troubleshooting
  • Dell C5522QT | Users Guide - Page 63
    Mode in 4 minutes. C5522QT www.dell.com/C5522QT or Dell 55 Monitor No USB Type-C Cable The display will go into Standby Mode in 4 minutes. C5522QT www.dell.com/C5522QT C5522QT 4. This box also controller and computer, because your display is functioning properly. Troubleshooting | 63
  • Dell C5522QT | Users Guide - Page 64
    a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your display, or with your computer and video card. 12 345 67 To run the built-in display is functioning properly. Check the video card and computer. 64 | Troubleshooting
  • Dell C5522QT | Users Guide - Page 65
    table contains general information about common display problems you might encounter and the possible solutions: occur in LCD technology. • For more information on Dell Display Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Troubleshooting | 65
  • Dell C5522QT | Users Guide - Page 66
    information on Dell Display Quality and PixelPolicy, see Dell Support site at: http://www.dell.com/support/monitors. Brightness Problems Picture too dim Do not perform any troubleshooting steps. Issues smoke or sparks • Contact Dell immediately. Intermittent Problems Display • Ensure that
  • Dell C5522QT | Users Guide - Page 67
    Display cannot • Ensure Wake On Touch is enabled via OSD. non-responsive wake on touch Wake On Touch is default off. Product specific problems Specific Symptoms What You Experience Screen image is Image is too small centered on screen, but does not fill entire viewing area Possible
  • Dell C5522QT | Users Guide - Page 68
    interface of the device can support DP alternate mode. • Verify if the device Type-C cable is not damaged. • Verify if the device can support one of 5 V/9 V/15 V/20 V charging profiles. • connection. • Ensure that you use only Dell approved adapter or the adapter that comes with the product
  • Dell C5522QT | Users Guide - Page 69
    Ensure that you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the USB Type-C cable is not damaged. Touchscreen problems Specific Symptoms What You Experience computer. • Check Display OSD 'Wake on touch' setting is enabled. Troubleshooting | 69
  • Dell C5522QT | Users Guide - Page 70
    Universal Serial Bus (USB) specific problems Specific Symptoms What You Experience Possible Solutions USB interface is USB peripherals • Check that your display is USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.1 port. 70 | Troubleshooting
  • Dell C5522QT | Users Guide - Page 71
    • Refer to input source and USB pairing table. Ethernet problems Specific Symptoms Ethernet not working What You Experience Dell Web Management for Displays Webpage control is not working Possible network icon appears and is shown on the center for 4 seconds. 12 345 67 Troubleshooting | 71
  • Dell C5522QT | Users Guide - Page 72
    . Availability varies by country and product, and some services may not be available in your area. • Online technical assistance - http://www.dell.com/support/monitors EU product database for energy label and product information sheet C5522QT: https://eprel.ec.europa.eu/qr/444096 72 | Appendix
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Model: C5522QT
Regulatory model: C5522QTt
Dell C5522QT
User’s Guide