Dell C7520QT Users Guide

Dell C7520QT Manual

Dell C7520QT manual content summary:

  • Dell C7520QT | Users Guide - Page 1
    Dell C7520QT User's Guide Model: C7520QT Regulatory model: C7520QTt
  • Dell C7520QT | Users Guide - Page 2
    A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property Copyright © 2018-2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
  • Dell C7520QT | Users Guide - Page 3
    Display 25 Wall Mounting 30 Remote Control 31 Operating the Display 34 Turning on the Display 34 Touch OSD Launcher 34 Using the Touch Control Launcher 35 Using the OSD lock function 36 Using the On-Screen Display (OSD) Menu 37 Dell Web Management for Displays 51 Troubleshooting 56 Self
  • Dell C7520QT | Users Guide - Page 4
    -in Diagnostics 58 Common Problems 59 Product Specific Problems 61 Touchscreen Problems 62 Universal Serial Bus (USB) Specific Problems 62 Ethernet Problems 63 Appendix 64 Safety Instructions 64 FCC Notices (U.S. only) and Other Regulatory Information 64 Contacting Dell 64 Setting Up Your
  • Dell C7520QT | Users Guide - Page 5
    About Your Display Package Contents Your display ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your display. Some features may not be available in certain
  • Dell C7520QT | Users Guide - Page 6
    Optiplex (Optional)) USB 3.0 upstream cable (enables the USB ports on the display) DP cable (DP to DP) VGA cable HDMI cable • Flatfrog Whiteboard Software download instruction • Safety, Environmental and Regulatory Information • Quick Setup Guide
  • Dell C7520QT | Users Guide - Page 7
    for ease of set-up and screen optimization. • Security lock slot. • Supports Asset Management Capability. • Arsenic-Free glass and Mercury-Free for Panel only. • 0.3 W standby power when in the sleep mode. • Easily setup with Dell Optiplex Mirco PC (Mirco Form Factor). • Up to 20 points and 4 pens
  • Dell C7520QT | Users Guide - Page 8
    Identifying Parts and Controls Front view 1 1 5 2 34 Label 1 2 3 4 5 Description Screen drop down touch key IR Lens Power on/off button Power LED indicator OSD Launcher touch key (For more information, see Operating the Display) 8 | About Your Display
  • Dell C7520QT | Users Guide - Page 9
    A/S 연락처:080-854-0066 R-41071650 www.bis.gov.in C7520QT ID XXXXXXXXXX ID XXXXXXXXXX XXXXXXXX-XXXXX X-REM-WT1-C7520QTt R43004 dell.com 1 5 67 89 Label Description 1 Handle x 4 2 VESA mounting holes (400 x 400 mm) 3 Security lock slot 4 Optiplex holder 5 Serial number, Service
  • Dell C7520QT | Users Guide - Page 10
    line-in port Analog audio (two channel) input. Audio line-out port Connect to external audio peripherals. Only supports 2-channel audio. NOTE: The audio line-out port does not support headphones. USB 3.0 upstream ports (3) Connect the USB cable that comes with your display to the computer. Once
  • Dell C7520QT | Users Guide - Page 11
    7 USB 3.0 downstream Connect your USB device. ports (3) You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the display. 8 USB charging port USB 3.0 with 10 W with BC1.2 charging capability at 2A (max). 9 RS232 connector
  • Dell C7520QT | Users Guide - Page 12
    Display Specifications Screen type Panel Type Aspect ratio Viewable image dimensions Diagonal Active Area Horizontal Vertical Area Pixel pitch Pixel per inch (PPI) Viewing angle Horizontal Vertical Panel brightness Contrast ratio Display screen coating Response Time
  • Dell C7520QT | Users Guide - Page 13
    Touch point USB HID Compliant Up to 20 points touch Up to 4 pens NOTE: Touch Pen and Eraser differentiation ready (functionality subject to application). Support OS OS Version Windows 7 Pro and Ultimate 8, 8.1 10 Chorme OS Linux kernel version 3.15 (3.10) or later1 Touch 20 20 20 20 Pen
  • Dell C7520QT | Users Guide - Page 14
    kHz (DP/HDMI) 24 Hz to 75 Hz (DP/HDMI) 3840 x 2160 at 60 Hz 480p, 576p, 720p, 1080i, 1080p, 2160p NOTE:VGA input resolution supported is 1920 x 1080 only. Preset Display Modes Display Mode 720 x 400 640 x 480 640 x 480 800 x 600 800 x 600 1024 x 768 1024 x 768 1152 x 864
  • Dell C7520QT | Users Guide - Page 15
    differential line at 100 ohm impedance • DP/HDMI/VGA signal input support Input voltage/ frequency/current Output voltage/ frequency/current Inrush current type Signal cable type (in-box) Dimensions Height Width Depth Weight Weight with packaging Weight without packaging • DP connector • VGA
  • Dell C7520QT | Users Guide - Page 16
    Environmental Characteristics Compliant Standards ENERGY STAR certified Monitor EPEAT RoHS Compliant Temperature Operating Non-operating Humidity Operating Non-operating Altitude Operating Non-operating Thermal dissipation yes EPEAT registered where applicable. EPEAT registration varies by country
  • Dell C7520QT | Users Guide - Page 17
    any button in the active-off mode, the following message is displayed: Dell 75 Monitor No HDMI 1 signal from your device. Press any key on , press the monitor button again to select the correct input source. C7520QT *Zero power consumption in OFF mode can only be achieved by disconnecting the
  • Dell C7520QT | Users Guide - Page 18
    Pin Assignments DP connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 20-pin side of the connected signal cable ML3(n) GND ML3(p) ML2(n) GND ML2(p) ML1(u) GND ML1(p) ML0(n) GND ML0(p) CONFIG1/(GND) CONFIG2/(GND) AUX CH (p) DP_Cable Detect AUX CH (n) Hot Plug Detect GND +3.3V
  • Dell C7520QT | Users Guide - Page 19
    VGA connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 15-pin side of the connected signal cable Video-Red Video-Green Video-Blue NC Self-test GND-R GND-G GND-B Computer 5 V / 3.3 V GND-sync GND DDC data H-sync V-sync DDC clock About Your Display | 19
  • Dell C7520QT | Users Guide - Page 20
    HDMI connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved
  • Dell C7520QT | Users Guide - Page 21
    RS232 connector Pin number 1 2 3 4 5 6 7 8 9 9-pin side of the connected signal cable RX TX GND Not Used Not Used - About Your Display | 21
  • Dell C7520QT | Users Guide - Page 22
    RJ-45 connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 12-pin side of the connected signal cable D+ RCT DD+ RCT DGND GND LED2_Y+ LED2_YLED2_G+ LED2_G- 22 | About Your Display
  • Dell C7520QT | Users Guide - Page 23
    Universal Serial Bus (USB) This section gives you information about the USB ports available on your display. Your computer has the following USB ports: • 3 USB 3.0 upstream • 4 USB 3.0 downstream (1 USB charging port) NOTE: The display's USB ports work only when the display is on or in the power
  • Dell C7520QT | Users Guide - Page 24
    unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Display Pixel Policy, see Dell support site at: http:// www.dell.com/support/monitors. 24 | About Your Display
  • Dell C7520QT | Users Guide - Page 25
    Setting Up the Display Connecting Your Display WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your display to the computer: 1. Turn off your computer. 2. Connect the HDMI/DP/VGA/USB cable from your display to the computer. 3. Switch
  • Dell C7520QT | Users Guide - Page 26
    • Slide Optiplex holder back into display. External PC connection Connecting the USB cable USB USB NOTE: Refer to section on input source and USB pairing. 26 | Setting Up the Display
  • Dell C7520QT | Users Guide - Page 27
    Connecting the HDMI cable HDMI HDMI Connecting the DP cable DP DP Connecting the VGA cable VGA VGA Setting Up the Display | 27
  • Dell C7520QT | Users Guide - Page 28
    Connecting the Optiplex Connecting the HDMI cable HDMI1 USB 1 Connecting the DP cable USB 3 DP 28 | Setting Up the Display
  • Dell C7520QT | Users Guide - Page 29
    Connecting the VGA cable USB 3 VGA Setting Up the Display | 29
  • Dell C7520QT | Users Guide - Page 30
    gov.in C7520QT ID XXXXXXXXXX ID XXXXXXXXXX XXXXXXXX-XXXXX X-REM-WT1-C7520QTt R43004 И005-19 RoHS XXXXXX-XX Address for EU Only: Raheen Business Park Limerick Ireland www.dell.com (Screw dimension: M8 x 35 mm). Refer to installation instruction that comes with the 3rd party wall mount that
  • Dell C7520QT | Users Guide - Page 31
    Remote Control 4. Left Press to move the selection left in OSD menu. 5. Down Press to move the selection down in OSD menu. 6. Menu Press to turn on the OSD menu. 7. Brightness Press to decrease the Brightness. 8. Volume Press to decrease the Volume. 9. MUTE Press to turn the mute function on/
  • Dell C7520QT | Users Guide - Page 32
    battery compartment. 3. Replace the cover. CAUTION: The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions: • Place "AAA" batteries matching the (+) and (-) signs on each battery to the (+) and (-) signs of the battery compartment. • Do not mix battery
  • Dell C7520QT | Users Guide - Page 33
    Operating range of the remote control Point the top of the remote control toward the LCD display's remote sensor during button operation. Use the remote control within a distance of about 7 m from remote control sensor or at a horizontal and vertical angle of within 22.5° within a distance of about
  • Dell C7520QT | Users Guide - Page 34
    Operating the Display Turning on the Display Press the Power button to turn the display On and Off. The white LED indicates the display is On and fully functional. A glowing white LED indicates DPMS Power Save Mode. Touch OSD Launcher This display comes with a touch OSD functionalities. Press the
  • Dell C7520QT | Users Guide - Page 35
    Using the Touch Control Launcher Use the touch control icons on the front of the display to adjust the characteristics of the image being displayed. As you use these icons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. 12 345 67 The following table
  • Dell C7520QT | Users Guide - Page 36
    1. Press the OSD launcher touch key. 2. Touch and hold 12 345 67 for 5 seconds. you can see following select option: Dell 75 Monitor Select Option: C7520QT The following table describes the touch control icons: Options 1 Description Use this icon to lock OSD menu function. OSD menu lock
  • Dell C7520QT | Users Guide - Page 37
    3. Touch and hold for 5 seconds, touch to unlock. Dell 75 Monitor Select Option: C7520QT Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: Any changes you make using the OSD menu are automatically saved if you
  • Dell C7520QT | Users Guide - Page 38
    . Back Touch OSD Control Icon Menu and Submenus Brightness/ Contrast Description Use this menu to activate Brightness/Contrast adjustment. Dell 75 Monitor Brightness/Contrast Auto Adjust Input Source Color Display Audio Menu Personalize Others 75% 75% Brightness Contrast Brightness adjusts
  • Dell C7520QT | Users Guide - Page 39
    Adjustment function optimizes the display settings for use with your particular setup. Auto Adjustment allows the display to self-adjust to the incoming Clock (Coarse) and Phase (Fine) controls under Display menu. Dell 75 Monitor Brightness/Contrast Auto Adjust Input Source Color Display Audio
  • Dell C7520QT | Users Guide - Page 40
    and Submenus Input Source Description Use the Input Source menu to select between different video inputs that are be connected to your display. Dell 75 Monitor Brightness/Contrast VGA Auto Adjust DP Input Source HDMI 1 Color HDMI 2 Display Audio Menu HDMI 3 Auto Select On Reset Input
  • Dell C7520QT | Users Guide - Page 41
    ComfortView, Color Temp. or Custom Color from the list. Dell 75 Monitor Brightness/Contrast Auto Adjust Input Source Color Display Audio with blue tint with slider set at 10,000K. • Custom Color: Allows you to manually adjust the color settings. Touch the and icons to adjust the Red, Green, and
  • Dell C7520QT | Users Guide - Page 42
    connected to a computer (or DVD player) using the HDMI, DP or VGA cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Dell 75 Monitor Brightness/Contrast Auto Adjust Input Source Color Display Audio Menu Personalize Others Preset Modes Input Color Format Reset Color
  • Dell C7520QT | Users Guide - Page 43
    Icon Menu and Submenus Display Description Use the Display menu to adjust image. Dell 75 Monitor Brightness/Contrast Auto Adjust Input Source Color Display Audio Menu Personalize Others Aspect Ratio Horizontal Position Vertical Position Sharpness Pixel Clock Phase Reset
  • Dell C7520QT | Users Guide - Page 44
    the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell 75 Monitor Brightness/Contrast Auto Adjust Input Source Color Display Audio Menu Personalize Others Language Transparency Timer Reset Menu English 20 20 s 44 | Operating
  • Dell C7520QT | Users Guide - Page 45
    a button. Use the and icons to adjust the slider in 1-second increments, from 5 to 60 seconds. Restore the menu settings to factory defaults. Dell 75 Monitor Brightness/Contrast Auto Adjust Input Source Color Display Audio Menu Personalize Others Power Button LED USB Monitor Sleep Screen Drop Down
  • Dell C7520QT | Users Guide - Page 46
    Dell 75 Monitor Brightness/Contrast Auto Adjust Input Source Color Display Audio Menu Personalize Others Display Info DCC/CI HDMI CEC LCD Conditioning Firmware IP Address Service Enable this feature for best user experience and optimum performance of your display. Dell 75 Monitor HDMI CEC The
  • Dell C7520QT | Users Guide - Page 47
    . Dell 75 Monitor This feature will help reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. Do you wish to continue? Yes No C7520QT Firmware Current Firmware version. IP Address Show IP Address. Service Tag Show Service
  • Dell C7520QT | Users Guide - Page 48
    mode, you can see the following message: Dell 75 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 3840 x 2160, 60Hz or any other monitor listed timing as per the monitor specifications. C7520QT This means that the display cannot synchronize
  • Dell C7520QT | Users Guide - Page 49
    selected and the corresponding cable is not connected, a floating dialog box as shown below appears. Dell 75 Monitor No HDMI 1 Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/C7520QT or Dell 75 Monitor No HDMI 2 Cable The display will go into Power Save Mode in 4 minutes
  • Dell C7520QT | Users Guide - Page 50
    in 4 minutes. www.dell.com/C7520QT or Dell 75 Monitor No DP Cable The display will go into Power Save Mode in 4 minutes. C7520QT www.dell.com/C7520QT or Dell 75 Monitor No VGA Cable The display will go into Power Save Mode in 4 minutes. C7520QT www.dell.com/C7520QT See Troubleshooting for more
  • Dell C7520QT | Users Guide - Page 51
    > Others. By default, the IP Address is 10.0.50.100 Dell 75 Monitor Brightness/Contrast Auto Adjust Input Source Color Display Audio Menu Personalize Others Display Info DCC/CI HDMI CEC LCD Conditioning Firmware IP Address Service Tag Reset Others Factory Reset On O O M2T101 10.0.50.100 ABCDEFG
  • Dell C7520QT | Users Guide - Page 52
    2. In the computer's IP Properties tab, specify an IP Address by selecting Use the following IP Address and enter the following values: For IP Address: 10.0.50.101 and for Subnet Mask: 255.0.0.0 (leave all other entries as blanks). 3. The IP Address configuration would now look like this: Configure
  • Dell C7520QT | Users Guide - Page 53
    3. The Home page opens: 4. Click Network Settings tab to see the network settings. Operating the Display | 53
  • Dell C7520QT | Users Guide - Page 54
    5. Click Display Control to see the display's status. 6. Update Firmware. You can download the latest drivers from the Dell Support website at www.dell.com/support. 7. Upgrade firmware page and wait for 30 seconds. 54 | Operating the Display
  • Dell C7520QT | Users Guide - Page 55
    8. Finished. Click on button to proceed after 8 seconds. 9. Click Security to set a password. 10. Click Crestron to control interface. Operating the Display | 55
  • Dell C7520QT | Users Guide - Page 56
    scroll through the screen. Dell 75 Monitor No HDMI 1 Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/C7520QT or Dell 75 Monitor No HDMI 2 Cable The display will go into Power Save Mode in 4 minutes. C7520QT www.dell.com/C7520QT C7520QT 56 | Troubleshooting
  • Dell C7520QT | Users Guide - Page 57
    Mode in 4 minutes. C7520QT www.dell.com/C7520QT or Dell 75 Monitor No VGA Cable The display will go into Power Save Mode in 4 minutes. C7520QT www.dell.com/C7520QT C7520QT 4. This box also appears controller and computer, because your display is functioning properly. Troubleshooting | 57
  • Dell C7520QT | Users Guide - Page 58
    a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your display, or with your computer and video card. 12 345 67 To run the built-in display is functioning properly. Check the video card and computer. 58 | Troubleshooting
  • Dell C7520QT | Users Guide - Page 59
    display problems dell.com/support/monitors. • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Display Quality and PixelPolicy, see Dell Support site at: http://www.dell.com/support/monitors. Troubleshooting
  • Dell C7520QT | Users Guide - Page 60
    Problems Audio problem Geometric Distortion Horizontal/Vertical Lines Synchronization Problems Safety Related Issues Intermittent Problems mode. Visible signs of • Do not perform any troubleshooting steps. smoke or sparks • Contact Dell immediately. Display malfunctions on & off • Ensure that
  • Dell C7520QT | Users Guide - Page 61
    . Wake On Touch is default off. Product Specific Problems Specific Symptoms Screen image is too small Cannot adjust If yes, touch icon for 4 seconds to unlock . No Input Signal when user controls are pressed The picture does not fill the entire screen No picture, the Troubleshooting | 61
  • Dell C7520QT | Users Guide - Page 62
    Dell provided USB cable to connect your computer. • Make sure the power cable has a ground pin. Touch report error Touch function • Unplug and replug the power cable to allow miss alignment or initialization of the touch module. no touch function • Make sure computer supports Problems Specific
  • Dell C7520QT | Users Guide - Page 63
    Refer to input source and USB pairing table. Ethernet Problems Specific Symptoms Ethernet not working What You Experience Possible Solutions Dell Web • Ensure that the Network cable connecting the icon appears and is shown on the center for 4 seconds. 12 345 67 Troubleshooting | 63
  • Dell C7520QT | Users Guide - Page 64
    Appendix Safety Instructions For displays with glossy bezels the user should consider the placement of the get online Display support content: See www.dell.com/support/monitors. To contact Dell for sales, technical support, or customer service issues: 1. Go to www.dell.com/support. 2. Verify your
  • Dell C7520QT | Users Guide - Page 65
    . Please choose the scenario below that best describes the computer system you are using, and follow the given steps. Dell computer 1. Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your graphics adapter
  • Dell C7520QT | Users Guide - Page 66
    Non-Dell computer In Windows 7, Windows 8 or Windows 8.1: 1. For Windows 8 or Windows 8.1 only, select the Desktop tile to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports the video resolution. 66 | Appendix
  • Dell C7520QT | Users Guide - Page 67
    the display, unplug the display power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the display. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your display: • To clean your anti-static
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Model: C7520QT
Regulatory model: C7520QTt
Dell C7520QT
User’s Guide