Dell C8621QT Users Guide
Dell C8621QT Manual
 |
View all Dell C8621QT manuals
Add to My Manuals
Save this manual to your list of manuals |
Dell C8621QT manual content summary:
- Dell C8621QT | Users Guide - Page 1
Dell C8621QT User's Guide Model: C8621QT Regulatory model: C8621QTt - Dell C8621QT | Users Guide - Page 2
: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage . Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its - Dell C8621QT | Users Guide - Page 3
35 Touch OSD Launcher 35 Using the Touch Control Launcher 36 Using the OSD lock function 37 Using the On-Screen Display (OSD) Menu 38 Dell Web Management for Displays 51 Contents | 3 - Dell C8621QT | Users Guide - Page 4
Troubleshooting 56 Self-Test 56 Built-in Diagnostics 58 Common Problems 59 Product Specific Problems 60 Touchscreen Problems 62 Universal Serial Bus (USB) Specific Problems 62 Ethernet Problems 63 Appendix 64 Safety Instructions 64 FCC Notices (U.S. only) and Other Regulatory Information - Dell C8621QT | Users Guide - Page 5
About Your Display Package Contents Your display ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your display. Some features may not be available in certain - Dell C8621QT | Users Guide - Page 6
Remote control holder Wire Saddle x 3 Stylus nib x 2 Power cable (varies by country) Power cable for connecting Optiplex system to display (see Optiplex (Optional)) USB 3.1 upstream cable (enables the USB ports on the display) DP cable (DP to DP) USB Type-C cable HDMI cable 6 | About Your - Dell C8621QT | Users Guide - Page 7
Software download instruction • Safety, Environmental and Regulatory Information • Quick Setup Guide Product Features The Dell C8621QT display has an speakers (2 x 20 W) by New Sunlink. • Plug and play capability if supported by your system. • On-Screen Display (OSD) adjustments for ease of set- - Dell C8621QT | Users Guide - Page 8
Identifying Parts and Controls Front view 1 1 Label 1 2 3 4 5 5 2 34 Description Screen drop down touch key IR Lens Power on/off button Power LED indicator OSD Launcher touch key (For more information, see Operating the Display) 8 | About Your Display - Dell C8621QT | Users Guide - Page 9
holder Use to hold a Micro Form Factor Optiplex PC. 6 Serial number, Service Tag label, and Website Refer to this label if you need to contact Dell for 7 Barcode, serial number, and Service technical support. Tag label 8 Regulatory label List of approved regulatory labels. 9 AC to - Dell C8621QT | Users Guide - Page 10
-C/DisplayPort Connect to your computer using the USB Type-C cable. The USB 3.1 Type-C port offer the fastest transfer rate and the alternate mode with DP 1.2 support the maximum resolution of 3840 x 2160 at 60 Hz, PD 20 V/4.5 A, 15 V/3 A, 9 V/3 A, 5 V/3 A. NOTE: USB Type-C is not - Dell C8621QT | Users Guide - Page 11
5 USB 3.1 upstream ports Connect the USB cable that comes with your display to the (3) computer. Once this cable is connected, you can use the USB downstream connectors on the display and the touch screen function on the display. NOTE: Refer to section on "Input sources and USB pairing". 6 - Dell C8621QT | Users Guide - Page 12
Display Specifications Screen type Panel Type Aspect ratio Viewable image dimensions Diagonal Active Area Horizontal Vertical Area Pixel pitch Pixel per inch (PPI) Viewing angle Horizontal Vertical Panel brightness Contrast ratio Display screen coating Response Time Color depth Color gamut - Dell C8621QT | Users Guide - Page 13
Touch point USB HID Compliant Up to 20 points touch Up to 4 pens NOTE: Touch Pen and Eraser differentiation ready (functionality subject to application). Support OS OS Version Windows 7 Pro and Ultimate 8, 8.1 10 Chorme OS Linux kernel version 3.15 (3.10) or later1 Touch 20 20 20 20 Pen - Dell C8621QT | Users Guide - Page 14
Speaker Specifications Speaker rated power Frequency Response Impedance 2 x 20 W 120 Hz - 20 kHz 8 ohm Resolution Specifications Horizontal scan range Vertical scan range Maximum preset resolution Video display capabilities (DP & HDMI playback) Preset Display Modes 30 kHz to 140 kHz (DP/HDMI) - Dell C8621QT | Users Guide - Page 15
signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/USB Type-C signal input support Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 7.0 A ( (78.06 in.) 82.8 mm (3.26 in.) 114.5 kg (252.43 lb) 86.5 kg (190.70 lb) About Your Display | 15 - Dell C8621QT | Users Guide - Page 16
Environmental Characteristics Compliant Standards • ENERGY STAR certified Monitor • RoHS Compliant Temperature Operating Non-operating Humidity Operating Non-operating Altitude Operating Non-operating Thermal dissipation 0°C to 40°C (32°F to 104°F) -20°C to 60°C (-4°F to - Dell C8621QT | Users Guide - Page 17
-off mode, the following message is displayed: Dell 86 Monitor No HDMI 1 signal from your device. Press any key on the keyboard or move the mouse or wake it up. If there is no display, press the monitor button again to select the correct input source. C8621QT *Zero power consumption in OFF mode can - Dell C8621QT | Users Guide - Page 18
Pin Assignments DP connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 20-pin side of the connected signal cable ML3(n) GND ML3(p) ML2(n) GND ML2(p) ML1(u) GND ML1(p) ML0(n) GND ML0(p) CONFIG1/(GND) CONFIG2/(GND) AUX CH (p) DP_Cable Detect AUX CH (n) Hot Plug Detect GND +3.3 V - Dell C8621QT | Users Guide - Page 19
USB Type-C port Pin Signal A1 GND A2 SSTXp1 A3 SSTXn1 A4 VBUS A5 CC1 A6 Dp1 A7 Dn1 A8 SBU1 A9 VBUS A10 SSRXn2 A11 SSRXp2 A12 GND Pin Signal B12 GND B11 SSRXp1 B10 SSRXn1 B9 VBUS B8 SBU2 B7 Dn1 B6 Dp1 B5 CC2 B4 VBUS B3 SSTXn2 B2 SSTXp2 B1 GND About - Dell C8621QT | Users Guide - Page 20
HDMI connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved - Dell C8621QT | Users Guide - Page 21
RS232 connector Pin number 1 2 3 4 5 6 7 8 9 9-pin side of the connected signal cable RX TX GND Not Used Not Used - About Your Display | 21 - Dell C8621QT | Users Guide - Page 22
RJ-45 connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 12-pin side of the connected signal cable D+ RCT DD+ RCT DGND GND LED2_Y+ LED2_YLED2_G+ LED2_G- 22 | About Your Display - Dell C8621QT | Users Guide - Page 23
Universal Serial Bus (USB) This section gives you information about the USB ports available on your display. Your computer has the following USB ports: • 3 USB 3.1 upstream • 4 USB 3.1 downstream (1 USB charging port) NOTE: The display's USB ports work only when the display is on or in the power - Dell C8621QT | Users Guide - Page 24
unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Display Pixel Policy, see Dell support site at: http:// www.dell.com/support/monitors. 24 | About Your Display - Dell C8621QT | Users Guide - Page 25
Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your display to the computer: 1. Turn off your computer Control & Batteries, Remote control holder , Stylus, Wire Saddle and manual. 1. Remove cable cover. 2. Insert the Optiplex PC and power adapter - Dell C8621QT | Users Guide - Page 26
• Slide Optiplex holder back into display. External PC connection Connecting the USB cable USB USB NOTE: Refer to section on input source and USB pairing. 26 | Setting Up the Display - Dell C8621QT | Users Guide - Page 27
Connecting the HDMI cable HDMI HDMI Connecting the DP cable DP DP Connecting the USB Type-C cable USB Type-C USB Type-C Setting Up the Display | 27 - Dell C8621QT | Users Guide - Page 28
Connecting the Optiplex Connecting the HDMI cable HDMI 1 USB 1 Connecting the DP cable USB 3 DP 28 | Setting Up the Display - Dell C8621QT | Users Guide - Page 29
(Screw dimension: M8 x 35 mm). Refer to installation instruction that comes with the 3rd party wall mount that customer purchases • Recommended Wall Mount for this Display is can be found in the Dell support website at dell.com/support. NOTE: For use only with UL or CSA or GS-listed wall mount - Dell C8621QT | Users Guide - Page 30
Remote Control 4. Left Press to move the selection left in OSD menu. 5. Down Press to move the selection down in OSD menu. 6. Menu Press to turn on the OSD menu. 7. Brightness Press to decrease the Brightness. 8. Volume Press to decrease the Volume. 9. MUTE Press to turn the mute function on/ - Dell C8621QT | Users Guide - Page 31
battery compartment. 3. Replace the cover. CAUTION: The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions: • Place "AAA" batteries matching the (+) and (-) signs on each battery to the (+) and (-) signs of the battery compartment. • Do not mix battery - Dell C8621QT | Users Guide - Page 32
Operating range of the remote control Point the top of the remote control toward the LCD display's remote sensor during button operation. Use the remote control within a distance of about 7 m from remote control sensor or at a horizontal and vertical angle of within 22.5° within a distance of about - Dell C8621QT | Users Guide - Page 33
Magnet Warning Statement Avoid interference with pacemakers. Maintain a minimum of 15 cm (6 in.) between product and pacemakers to avoid potential interference, as recommended by manufacturers and the independent research group. If you have any reason to suspect that your product is interfering with - Dell C8621QT | Users Guide - Page 34
Stylus writing nib and Erase nib The smaller diameter tip is meant for writing on the display screen. Hold the stylus similar as to how one would hold a white board marker. The bigger diameter tip is recognized as an erasing feature, it works similar to how a pencil with an eraser end functions. - Dell C8621QT | Users Guide - Page 35
Operating the Display Turning on the Display Press the Power button to turn the display On and Off. The white LED indicates the display is On and fully functional. A glowing white LED indicates DPMS Power Save Mode. Touch OSD Launcher This display comes with a touch OSD functionalities. Press the - Dell C8621QT | Users Guide - Page 36
Using the Touch Control Launcher Use the touch control icons on the front of the display to adjust the characteristics of the image being displayed. As you use these icons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. 12 345 67 The following table - Dell C8621QT | Users Guide - Page 37
1. Press the OSD launcher touch key. 2. Touch and hold 12 345 67 for 5 seconds. you can see following select option: Dell 86 Monitor Select Option: C8621QT The following table describes the touch control icons: Options 1 Description Use this icon to lock OSD menu function. OSD menu lock - Dell C8621QT | Users Guide - Page 38
for 5 seconds, touch to unlock. Dell 86 Monitor Select Option: C8621QT Using the On-Screen Display (OSD) Menu . icon on the remote control or OSD Launcher touch key to launch the OSD Dell 86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others 75% 75% Use the - Dell C8621QT | Users Guide - Page 39
Back Touch OSD Control Icon Menu and Submenus Brightness/ Contrast Description Use this menu to activate Brightness/Contrast adjustment. Dell 86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others 75% 75% Brightness Contrast Brightness adjusts the luminance - Dell C8621QT | Users Guide - Page 40
Input Source Description Use the Input Source menu to select between different video inputs that are be connected to your display. Dell 86 Monitor Brightness/Contrast Input Source Color USB Type-C DP HDMI 1 Display Audio Menu HDMI 2 HDMI 3 HDMI 4 Personalize Others Auto Select On Reset - Dell C8621QT | Users Guide - Page 41
Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Color Temp. or Custom Color from the list. Dell 86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Preset Modes Input Color Format Reset Color Standard ComfortView Color Temp - Dell C8621QT | Users Guide - Page 42
with slider set at 10,000K. • Custom Color: Allows you to manually adjust the color settings. Touch the and icons to adjust the Red, Green YPbPr: Select this option if your DVD player supports only YPbPr output. Dell 86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize - Dell C8621QT | Users Guide - Page 43
or softer. Use or to adjust the sharpness from '0' to '100'. Reset Display Restores the display settings to factory defaults. Audio Dell 86 Monitor Brightness/Contrast Input Source Color Volume 50 Display Speaker On Audio Reset Audio Menu Personalize Others Volume Speaker Reset Audio - Dell C8621QT | Users Guide - Page 44
settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell 86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Language Transparency Timer Reset Menu English 20 20 s Language Set the OSD display to - Dell C8621QT | Users Guide - Page 45
Icon Menu and Submenus Personalize Description Dell 86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Power Button LED USB-A Charging USB-C Charging Monitor Sleep Screen Drop Down Level Screen O Color Wake On Touch Reset Personalization On During Active O - Dell C8621QT | Users Guide - Page 46
On to turn on this feature. Restores shortcut keys to factory defaults. Dell 86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Display Info DDC/CI HDMI CEC LCD Conditioning Firmware IP Address Service Tag Reset Others Factory Reset On O O M2T101 10.0.50.100 - Dell C8621QT | Users Guide - Page 47
default settings. These are also the settings for ENERGY STAR® tests. Dell 86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Display Info DDC/CI HDMI CEC LCD Conditioning Firmware IP Address Service Tag Reset Others Factory Reset On O O X2TXXX 10.0.50.100 - Dell C8621QT | Users Guide - Page 48
mode, you can see the following message: Dell 86 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 3840 x 2160, 60Hz or any other monitor listed timing as per the monitor specifications. C8621QT This means that the display cannot synchronize - Dell C8621QT | Users Guide - Page 49
HDMI 1 Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/C8621QT or Dell 86 Monitor No HDMI 2 Cable The display will go into Power Save Mode in 4 minutes. C8621QT www.dell.com/C8621QT or Dell 86 Monitor No HDMI 3 Cable The display will go into Power Save Mode in 4 minutes - Dell C8621QT | Users Guide - Page 50
. www.dell.com/C8621QT or Dell 86 Monitor No DP Cable The display will go into Power Save Mode in 4 minutes. C8621QT www.dell.com/C8621QT or Dell 86 Monitor No USB Type-C Cable The display will go into Power Save Mode in 4 minutes. C8621QT www.dell.com/C8621QT See Troubleshooting for more - Dell C8621QT | Users Guide - Page 51
Menu > Others. By default, the IP Address is 10.0.50.100 Dell 86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Display Info DDC/CI HDMI CEC LCD Conditioning Firmware IP Address Service Tag Reset Others Factory Reset On O O M2T101 10.0.50.100 ABCDEFG ENERGY - Dell C8621QT | Users Guide - Page 52
: 255.0.0.0 (leave all other entries as blanks). 3. The IP Address configuration would now look like this: Configure notebook IP Address to 10.0.50.101 Monitor IP Address 10.0.50.100 To access and use the web management tool, follow these steps: 1. Open a web browser and type the display's IP - Dell C8621QT | Users Guide - Page 53
3. The Home page opens: 4. Click Network Settings tab to see the network settings. Operating the Display | 53 - Dell C8621QT | Users Guide - Page 54
5. Click Display Control to see the display's status. 6. Update Firmware. You can download the latest drivers from the Dell Support website at www.dell.com/support. 7. Upgrade firmware page and wait for 30 seconds. 54 | Operating the Display - Dell C8621QT | Users Guide - Page 55
8. Finished. Click on button to proceed after 8 seconds. 9. Click Security to set a password. 10. Click Crestron to control interface. Operating the Display | 55 - Dell C8621QT | Users Guide - Page 56
scroll through the screen. Dell 86 Monitor No HDMI 1 Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/C8621QT or Dell 86 Monitor No HDMI 2 Cable The display will go into Power Save Mode in 4 minutes. C8621QT www.dell.com/C8621QT C8621QT 56 | Troubleshooting - Dell C8621QT | Users Guide - Page 57
HDMI 4 Cable The display will go into Power Save Mode in 4 minutes. C8621QT www.dell.com/C8621QT or Dell 86 Monitor No DP Cable The display will go into Power Save Mode in 4 minutes. C8621QT www.dell.com/C8621QT or Dell 86 Monitor No USB Type-C Cable The display will go into Power Save Mode in - Dell C8621QT | Users Guide - Page 58
a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your display, or with your computer and video card. 12 345 67 To run the built-in is functioning properly. Check the video card and computer. 58 | Troubleshooting - Dell C8621QT | Users Guide - Page 59
on Dell Display Quality and PixelPolicy, see Dell Support site at: http://www.dell.com/support/monitors. Brightness Problems problem No Audio • Check PC setting if the playback is correctly selected. • Checking other video cables. • Ensure that the Speaker is enabled via OSD Troubleshooting - Dell C8621QT | Users Guide - Page 60
. • Restart the computer in safe mode. Safety Related Issues Visible signs of • Do not perform any troubleshooting steps. smoke or sparks • Contact Dell immediately. Intermittent Problems Display malfunctions on & off • Ensure that the video cable connecting the display to the computer is - Dell C8621QT | Users Guide - Page 61
can support DP alternate mode. • Verify interface of device cannot support DP alternate mode. • No charging • Verify if the device can support one of 5 V/9 V/15 V/20 V charging Ensure that you use only Dell approved adapter or the Ensure that you use only Dell approved adapter or the adapter - Dell C8621QT | Users Guide - Page 62
Touchscreen Problems Specific Symptoms What You Experience Possible Solutions • Use the Dell provided USB Make sure computer supports USB 2.0 or later. • If the display cannot be detected by the computer, power off/on the monitor or unplug and Reboot the computer. 62 | Troubleshooting - Dell C8621QT | Users Guide - Page 63
to input source and USB pairing table. Ethernet Problems Specific Symptoms Ethernet not working What You Experience Possible Solutions Dell Web • Ensure that the Network cable connecting the network icon appears and is shown on the center for 4 seconds. 12 345 67 Troubleshooting | 63 - Dell C8621QT | Users Guide - Page 64
hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information ( Display support content: See www.dell.com/support/monitors. To contact Dell for sales, technical support, or customer service issues: 1. Go to www.dell.com/support. - Dell C8621QT | Users Guide - Page 65
. Please choose the scenario below that best describes the computer system you are using, and follow the given steps. Dell computer 1. Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your graphics adapter - Dell C8621QT | Users Guide - Page 66
Non-Dell computer In Windows 7, Windows 8 or Windows 8.1: 1. For Windows 8 or Windows 8.1 only, select the Desktop tile to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports the video resolution. 66 | Appendix - Dell C8621QT | Users Guide - Page 67
the display, unplug the display power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the display. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your display: • To clean your anti-static
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
 |
 |
Model: C8621QT
Regulatory model: C8621QTt
Dell C8621QT
User’s Guide