Dell Inspiron 14 7460 Inspiron 14 7000 Service Manual
Dell Inspiron 14 7460 Manual
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- Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 1
Inspiron 14 7000 Service Manual Computer Model: Inspiron 14-7460 Regulatory Model: P74G Regulatory Type: P74G001 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 2
potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 3
you begin 8 Safety instructions 8 Recommended tools 9 Screw list 10 After working inside your computer 12 Removing the base cover 13 Procedure 13 Replacing the base cover 15 Procedure 15 Removing the battery 16 Prerequisites 16 Procedure 16 Replacing the battery 18 Procedure 18 Post - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 4
the coin-cell battery 21 Procedure 21 Post-requisites 21 Removing the hard drive 22 Prerequisites 22 Procedure 22 Replacing the hard drive 25 Procedure 25 Post-requisites 25 Removing the heat-sink assembly 26 Prerequisites 26 Procedure 26 Replacing the heat-sink assembly 29 Procedure - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 5
38 Post-requisites 38 Removing the I/O board 39 Prerequisites 39 Procedure 39 Replacing the I/O board 41 Procedure 41 Post-requisites 41 Removing the memory modules 42 Prerequisites 42 Procedure 42 Replacing the memory modules 44 Procedure 44 Post-requisites 45 Removing the speakers 46 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 6
54 Post-requisites 55 Removing the touch pad 56 Prerequisites 56 Procedure 56 Replacing the touch pad 60 Procedure 60 Post-requisites 60 Removing the system board 61 Prerequisites 61 Procedure 61 Replacing the system board 64 Procedure 64 Post-requisites 65 Removing the power-adapter - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 7
the power-adapter port 68 Procedure 68 Post-requisites 68 Removing the palm rest and keyboard assembly.......... 69 Procedure 69 Procedure 70 Replacing the palm rest and keyboard assembly........... 71 Procedure 71 Post-requisites 71 Flashing the BIOS 72 Diagnostics 73 Getting help and - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 8
if applicable. 7 Close the display and turn the computer over. Safety instructions Use the following safety guidelines to protect dell.com/ regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 9
pins and contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 10
rest and keyboard assembly. Component Secured to Screw type Quantity Screw image Base cover Palm rest and M2.5x5 7 keyboard assembly Battery Palm rest and M2x3 4 keyboard assembly Display Palm rest and M2.5x5 4 assembly keyboard (display hinge) assembly Hard-drive Palm rest - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 11
Component System board Touch-pad bracket Touch pad Wireless-card bracket Secured to Palm rest and keyboard assembly Palm rest and keyboard assembly Palm rest and keyboard assembly Palm rest and keyboard assembly Screw type M2x3 Quantity 3 M2x3 3 M2x2 4 M2x3 1 Screw image 11 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 12
loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your devices, peripherals, or cables you removed before working on your computer. 3 Replace any media cards, discs, or any other parts that you removed before - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 13
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Loosen the three captive screws that secure - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 14
3 Using your fingertips, pry the base cover off the palm rest and keyboard assembly. 14 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 15
, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the base cover with the palm rest and keyboard assembly and snap it into place. 2 Replace the seven - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 16
inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Disconnect the battery cable from the system board - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 17
3 Lift the battery off the palm rest and keyboard assembly. 4 Press and hold the power button for five seconds to ground the system board. 17 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 18
the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the battery with the screw holes on the palm rest and keyboard assembly. 2 Replace the four - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 19
. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program's settings to - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 20
Procedure Using a plastic scribe, pry the coin-cell battery out of the battery socket. 20 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 21
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket. Post-requisites 1 Replace the battery - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 22
your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives Prerequisites 1 Remove the base cover. 2 Remove the battery. Procedure 1 Open the latch and disconnect the hard-drive cable - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 23
3 Lift the hard-drive assembly off the palm rest and keyboard assembly. 4 Disconnect the interposer from the hard-drive assembly. 5 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. 23 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 24
6 Lift the hard-drive bracket off the hard drive. 24 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 25
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell -drive assembly with the screw holes on the palm rest and keyboard assembly. 5 Replace the four screws (M2x3) that secure the hard-drive assembly to the palm rest - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 26
working inside your computer, follow the instructions in After working inside your computer. For more , see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may 2 Remove the battery. Procedure 1 Using the pull tab, disconnect the I/O-board cable from - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 27
2 Remove the I/O-board cable from the routing guides on the fan. 3 Peel the tape that secures the fan cable to the system board. 4 Disconnect the fan cable from the system board. 5 In sequential - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 28
7 Lift the heat-sink assembly off the system board. 28 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 29
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. cable through the routing guides on the fan. 7 Connect the I/O-board cable to the system board. Post-requisites 1 Replace the battery. 2 Replace the base cover. 29 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 30
working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. Procedure 1 Remove the screw (M2x3 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 31
4 Slide and remove the wireless card from the wireless-card slot. 31 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 32
the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. following table provides the antenna-cable color scheme for the wireless card supported by your computer: Connectors on the wireless card Main (white triangle) - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 33
5 Press the other end of the wireless card and replace the screw that secures the wireless-card bracket to the wireless card and the system board. Post-requisites 1 Replace the battery. 2 Replace the base cover. 33 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 34
inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the wireless card. Procedure - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 35
2 Open the latch and disconnect the display cable from the system board. 3 Open the display at an angle of 90 degrees. 4 Place the computer on the edge of a table so that the palm rest and keyboard assembly is on the table and the display assembly extends past the table edge with the display hinges - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 36
6 Lift the display assembly off the palm rest and keyboard assembly. 36 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 37
37 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 38
the display and turn the computer over. 5 Slide the display cable into the connector on the system board and close the latch to secure the cable. 6 Route the antenna cables through the routing guides on the fan. Post-requisites 1 Replace the wireless card. 2 Replace the battery. 3 Replace the base - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 39
inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. Procedure 1 Disconnect the I/O-board cable - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 40
3 Lift the I/O board off the palm rest and keyboard assembly. 40 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 41
follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the I/O board with the screw holes on the palm rest and keyboard assembly. 2 Replace the - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 42
working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. Procedure 1 Use your fingertips to - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 43
2 Remove the memory module from the memory-module slot. 43 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 44
working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the notch on the memory module with - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 45
2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. Post-requisites 1 Replace the battery. 2 Replace the base cover. 45 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 46
inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. Procedure 1 Disconnect the speaker cable - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 47
4 Remove the speakers from the alignment posts and lift the speakers off the palm rest and keyboard assembly. 47 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 48
inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure NOTE: The rubber grommets may get pushed out while replacing the speaker. Ensure that the - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 49
working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. Procedure 1 Open the latch and - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 50
3 Lift the status-light board off the palm rest and keyboard assembly. 50 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 51
the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw hole on the status-light board with the screw hole on the palm rest and keyboard assembly. 2 Replace the - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 52
your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state state. Prerequisites 1 Remove the base cover. 2 Remove the battery. Procedure NOTE: Remove the solid-state drive bracket, if - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 53
2 Slide and remove the solid-state drive from the solid-state drive slot. 53 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 54
working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 55
2 Replace the screw (M3x3) that secures the solid-state drive to the palm rest and keyboard assembly. NOTE: Align the screw holes on the solid-state drive bracket to the screw holes on the solid-state drive, if applicable. Post-requisites 1 Replace the battery. 2 Replace the base cover. 55 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 56
working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. Procedure 1 Open the latches and - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 57
3 Open the latch and disconnect the status-light board cable from the status-light board. 4 Peel the tape that secures the touch-pad bracket to the palm rest and keyboard assembly. 5 Remove the three screws (M2x3) that secure the touch-pad bracket to the palm rest and keyboard assembly. 57 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 58
6 Lift the touch-pad bracket off the palm rest and keyboard assembly. 7 Remove the four screws (M2x2) that secure the touch pad to the palm rest and keyboard assembly. 58 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 59
8 Lift the touch pad off the palm rest and keyboard assembly. 59 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 60
follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the touch pad with the screw holes on the palm rest and keyboard assembly. 2 Replace the - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 61
dell.com/ regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing you replace the system board. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 62
5 Open the latches and disconnect the keyboard cable and the status-light board cable from the system board. 6 Open the latch and disconnect the touch-pad cable from the system board. 7 Open the latch and disconnect the hard-drive cable from the system board. 8 Remove the three screws (M2x3) that - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 63
9 Lift the system board off the palm rest and keyboard assembly. 63 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 64
see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing the system board removes any changes you have - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 65
Post-requisites 1 Follow the procedure from step 4 to step 5 in "Replacing the hard drive". 2 Replace the solid-state drive. 3 Replace the heat-sink assembly. 4 Replace the wireless card. 5 Replace the memory modules. 6 Replace the battery. 7 Replace the base cover. 65 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 66
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery routing and remove it from the routing guides on the palm rest and keyboard - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 67
3 Lift the power-adapter port off the palm rest and keyboard assembly. 67 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 68
the display assembly. 2 Replace the system board. 3 Follow the procedure from step 4 to step 5 in "Replacing the hard drive". 4 Replace the solid-state drive. 5 Replace the heat-sink assembly. 6 Replace the wireless card. 7 Replace the memory modules. 8 Replace the battery. 9 Replace the base cover - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 69
your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Remove the base cover. 2 Remove the battery. 3 Remove the coin-cell battery. 4 Remove the memory - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 70
Procedure After performing the steps in prerequisites we are left with the palm rest and keyboard assembly. 70 - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 71
Replace the speakers. 7 Replace the I/O board. 8 Replace the touch pad. 9 Replace the heat-sink assembly. 10 Replace the wireless card. 11 Follow the procedure from step 4 to step 5 in "Replacing the hard drive". 12 Replace the memory modules. 13 Replace the coin-cell battery. 14 Replace the battery - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 72
BIOS: 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 73
pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected. The following table shows different light patterns, what they indicate, and the suggested solutions. Light Pattern 2,1 2,2 2,3 2,4 Problem description CPU failure System board: BIOS and ROM - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 74
LCD failure CMOS battery failure PCI or video card or chip failure Recovery image not found Recovery image found but invalid The computer may emit a series of beeps during start-up if the errors or problems cannot be displayed. The repetitive beep codes help the user troubleshoot problems with the - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 75
help for operating system www.dell.com/support/windows www.dell.com/support/linux Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on. www.dell.com/support Dell knowledge base articles for a variety - Dell Inspiron 14 7460 | Inspiron 14 7000 Service Manual - Page 76
product through the drop-down menu under View Products. • Enter the Service Tag number or Product ID in the search bar. Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some
Inspiron 14 7000
Service Manual
Computer Model: Inspiron 14-7460
Regulatory Model: P74G
Regulatory Type: P74G001