Dell Inspiron 14 N4020 Inspiron 14 Intel N4020 Service Manual
Dell Inspiron 14 N4020 Manual
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- Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 1
Dell™ Inspiron™ N4020/N4030 Service Manual Before You Begin Battery Hard Drive Optical Drive indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Information - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 2
to Contents Page Module Cover Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Module Cover Replacing computer base. 1 screw 3 tabs (3) 2 module cover Replacing the Module Cover 1. Follow the instructions in Before You Begin. 2. Slide the three tabs on the module cover into the slots on - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 3
to Contents Page Battery Latch Assembly Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Battery Latch Assembly Replacing 3 latch spring 2 plastic clips Replacing the Battery Latch Assembly 1. Follow the instructions in Before You Begin. 2. Slide the battery latch assembly into place. 3. - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 4
5. Replace the I/O board (see Replacing the I/O Board). 6. Follow the instructions from step 6 to step 18 in Replacing the System Board. CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 5
Dell™ Inspiron™ N4020/N4030 Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This manual Phillips screwdriver l Plastic scribe l BIOS executable update program available at support.dell.com Turning Off Your Computer CAUTION: To avoid losing data, save - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 6
CAUTION: To avoid damaging the computer, perform the following steps before you begin working inside the computer. 1. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched. 2. Turn off your computer (see Turning Off Your Computer) and all attached devices. - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 7
Dell™ Inspiron™ N4020/N4030 Service Manual 1. Turn on the computer. 2. Go to support.dell.com/support/downloads. 3. Click Select Model. 4. Locate the BIOS update file for your computer: NOTE: The Service the file icon on the desktop and follow the instructions on the screen. Back to Contents Page - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 8
Internal Card With Bluetooth® Wireless Technology Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Bluetooth Card Replacing the the system board. 1 Bluetooth card Replacing the Bluetooth Card 1. Follow the instructions in Before You Begin. 2. Align the connector on the Bluetooth card with - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 9
(see Replacing the Memory Module(s)). 6. Replace the module cover (see Replacing the Module Cover). 7. Follow the instructions from step 3 to step 4 in Replacing the Optical Drive. 8. Follow the instructions from step 4 to step 5 in Replacing the Hard Drive. 9. Replace the battery (see Replacing the - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 10
Back to Contents Page Camera Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Camera Replacing the the battery (see Removing the Battery). 3. Follow the instructions from step 3 to step 4 in Removing the Hard Drive. 4. Follow the instructions from step 3 to step 5 in Removing the Optical - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 11
Replacing the Memory Module(s)). 9. Replace the module cover (see Replacing the Module Cover). 10. Follow the instructions from step 3 to step 4 in Replacing the Optical Drive. 11. Follow the instructions from step 4 to step 5 in Replacing the Hard Drive. 12. Replace the battery (see Replacing the - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 12
to Contents Page Coin-Cell Battery Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Coin-Cell Battery Replacing computer. Removing the Coin-Cell Battery 1. Follow the instructions in Before You Begin. 2. Follow the instructions from step 2 to step 14 in Removing the System Board. 3. Use a - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 13
to Contents Page Processor Module Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Processor Module Replacing Battery) before working inside the computer. Removing the Processor Module 1. Follow the instructions in Before You Begin. 2. Remove the thermal cooling assembly (see Removing the - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 14
, which will include an affixed thermal pad, or you will receive a new thermal pad along with documentation to illustrate proper installation. 1. Follow the instructions in Before You Begin. 2. Align the pin-1 corner of the processor module with the pin-1 corner of the ZIF socket, then place the - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 15
to Contents Page Thermal Cooling Assembly Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Thermal Cooling Assembly Replacing the Thermal Cooling Assembly 1. Follow the instructions in Before You Begin. 2. Follow the instructions from step 2 to step 14 in Removing the System Board. 3. - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 16
Back to Contents Page - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 17
Dell™ Inspiron™ N4020/N4030 Service Manual Battery). 3. Follow the instructions from step 3 to step 4 in Removing the Hard Drive. 4. Follow the instructions from step 3 to Mini-Card) and remove the antenna cables from the routing guides. 10. Disconnect the display cable from the connector on the - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 18
connector on the system board. 4. Route the antenna cables through the routing guides and connect the cables to the Mini-Card (see Replacing the Mini-Card when removing it to prevent damaging the bezel. 1. Follow the instructions in Before You Begin. 2. Remove the display assembly (see Removing - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 19
and gently snap into place. 4. Replace the display assembly (see Replacing the Display Assembly). Display Panel Removing the Display Panel 1. Follow the instructions in Before You Begin. 2. Remove the display assembly (see Removing the Display Assembly). 3. Remove the display bezel (see Removing the - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 20
on each side) that secure the display-panel brackets to the display panel. 1 screws (4) 2 display-panel brackets (2) Replacing the Display Panel 1. Follow the instructions in Before You Begin. 2. Replace the four screws (two on each side) that secure the display-panel brackets to the display panel - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 21
- Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 22
Back to Contents Page Hard Drive Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Hard Drive Replacing the Hard Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 23
3 hard drive 2 screws (2) Replacing the Hard Drive 1. Follow the instructions in Before You Begin. 2. Remove the new drive from its packaging. See "Restoring Your Operating System" in the Setup Guide. 8. Install the drivers and utilities for your computer, as needed. For more information, see the - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 24
Back to Contents Page I/O Board Dell™ Inspiron™ N4020/N4030 Service Manual Removing the I/O Board Replacing the I/O computer base. 4. Replace the Mini-Card (see Replacing the Mini-Card). 5. Follow the instructions from step 6 to step 18 in Replacing the System Board. CAUTION: Before turning on the - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 25
Back to Contents Page - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 26
Back to Contents Page Keyboard Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Keyboard Replacing the the battery (see Removing the Battery). 3. Follow the instructions from step 3 to step 4 in Removing the Hard Drive. 4. Follow the instructions from step 3 to step 5 in Removing the Optical - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 27
. Without pulling hard on the keyboard, hold it towards the display. 14. Lift the connector latch that secures the keyboard cable to the connector tabs (5) 2 keyboard cable connector Replacing the Keyboard 1. Follow the instructions in Before You Begin. 2. Slide the keyboard cable into the connector - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 28
Replacing the Memory Module(s)). 8. Replace the module cover (see Replacing the Module Cover). 9. Follow the instructions from step 3 to step 4 in Replacing the Optical Drive. 10. Follow the instructions from step 4 to step 5 in Replacing the Hard Drive. 11. Replace the battery (see Replacing the - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 29
Back to Contents Page Memory Module(s) Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Memory Module(s) Replacing the Memory "Specifications" in your Setup Guide for information on the type of memory supported by your computer. NOTE: Memory modules purchased from Dell™ are covered under your - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 30
(s) and automatically updates the system configuration information. To confirm the amount of memory installed in the computer: Windows® Vista: Click Start Windows® 7: ® Help and Support® Dell System Information. Click Start ® Control Panel® System and Security® System. Back to Contents Page - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 31
Back to Contents Page Wireless Mini-Card Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Mini-Card Replacing the Mini- the safety instructions that shipped with your computer). NOTE: Dell does not guarantee compatibility or provide support for Mini-Cards from sources other than Dell. If you - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 32
Mini-Card out of the I/O board connector. Replacing the Mini-Card 1. Follow the instructions in Before You Begin. 2. Remove the new Mini-Card from its packaging. CAUTION: Use antenna cable color scheme for each MiniCard supported by your computer. Connectors on the Mini-Card Antenna Cable Color Scheme - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 33
that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. 13. Install the drivers and utilities for your computer, as required. For more information, see the Dell Technology Guide. NOTE: If you are installing a wireless Mini-Card from a source other than - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 34
to Contents Page Optical Drive Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Optical Drive Replacing the the Battery) before working inside the computer. Removing the Optical Drive 1. Follow the instructions in Before You Begin. 2. Remove the battery (see Removing the Battery). 3. Remove - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 35
Replacing the Optical Drive 1. Follow the instructions in Before You Begin. 2. Align the screw holes on the optical-drive bracket with the screw holes on the optical drive and replace the two - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 36
Back to Contents Page Palm Rest Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Palm Rest Replacing the the battery (see Removing the Battery). 3. Follow the instructions from step 3 to step 4 in Removing the Hard Drive. 4. Follow the instructions from step 3 to step 5 in Removing the Optical - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 37
the palm rest from the computer base. 12. Lift the palm rest off the computer base. 1 screws (5) 2 palm rest Replacing the Palm Rest 1. Follow the instructions in Before You Begin. 2. Align the palm rest on the computer base and gently snap the palm rest into place. 3. Replace the five screws on - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 38
11. Replace the battery (see Replacing the Battery). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. Back to Contents Page - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 39
to Contents Page Power Button Board Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Power Button Board Replacing battery (see Removing the Battery). 3. Follow the instructions from step 3 to step 4 in Removing the Hard Drive. 4. Follow the instructions from step 3 to step 5 in Removing the - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 40
Replacing the Memory Module(s)). 8. Replace the module cover (see Replacing the Module Cover). 9. Follow the instructions from step 3 to step 4 in Replacing the Optical Drive. 10. Follow the instructions from step 4 to step 5 in Replacing the Hard Drive. 11. Replace the battery (see Replacing the - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 41
Back to Contents Page Battery Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Battery Replacing the out of the battery bay. 1 battery 2 battery release latch Replacing the Battery 1. Follow the instructions in Before You Begin. 2. Align the tabs on the battery with the slots on the battery - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 42
Back to Contents Page Speakers Dell™ Inspiron™ N4020/N4030 Service Manual Removing the Speakers Replacing the Speakers 3. Place the speakers on the computer base and route the speakers cable. 4. Follow the instructions from step 6 to step 18 in Replacing the System Board. CAUTION: Before turning on - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 43
- Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 44
Board Dell™ Inspiron™ N4020/N4030 Service Manual Removing the System Board Replacing the System Board Entering the Service Tag in Battery) before working inside the computer. Removing the System Board 1. Follow the instructions in Before You Begin. 2. Press and eject any installed card or blank - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 45
). 13. Replace the memory module(s) (see Replacing the Memory Module(s)). 14. Replace the module cover (see Replacing the Module Cover). 15. Follow the instructions from step 3 to step 4 in Replacing the Optical Drive. 16. Follow the instructions from step 4 to step 5 in Replacing the Hard Drive. 17 - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 46
2. Turn on the computer. 3. Press during POST to enter the system setup program. 4. Navigate to the security tab and enter the service tag in the Set Service Tag field. Back to Contents Page - Dell Inspiron 14 N4020 | Inspiron 14 Intel N4020 Service Manual - Page 47
Back to Contents Page Dell™ Inspiron™ N4020/N4030 Service Manual NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING
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Dell™ Inspiron™ N4020/N4030 Service Manual
Notes, Cautions, and Warnings
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text:
Dell
, the
DELL
logo, and
Inspiron
are trademarks of Dell Inc.;
Bluetooth
is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell
under license;
Microsoft,
Windows
,
Windows Vista
, and the
Windows Vista
start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Regulatory model P07G series
Regulatory type P07G001; P07G003
March 2010
Rev. A00
Before You Begin
Battery
Hard Drive
Optical Drive
Module Cover
Memory Module(s)
Keyboard
Wireless Mini
-
Card
Palm Rest
Power Button Board
Display
Camera
Internal Card With Bluetooth
®
Wireless Technology
System Board
Coin
-
Cell Battery
Thermal Cooling Assembly
Processor Module
I/O Board
Speakers
Battery Latch Assembly
Flashing the BIOS
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
CAUTION:
A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING:
A WARNING indicates a potential for property damage, personal injury, or death.