Dell Inspiron 15 1564 Inspiron 15 1564 Dell Technology Guide
Dell Inspiron 15 1564 Manual
View all Dell Inspiron 15 1564 manuals
Add to My Manuals
Save this manual to your list of manuals |
Dell Inspiron 15 1564 manual content summary:
- Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 1
Dell™ Technology Guide www.dell.com | support.dell.com - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 2
in the U.S. and other countries.; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license; Blu-ray Disc is a trademark of Blu-ray Disc Association; Microsoft, Windows, Internet Explorer, Windows Vista, and the Windows Vista start button logo are either - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 3
Installed on Your Computer 28 Wireless Networking 28 Dell Support Website 29 Technical Support 29 Customer Service 30 Warranty Information 30 Dell Forums 31 Contact Us 31 BIOS (System Setup Program) Settings 31 2 Microsoft Windows Desktop 33 Overview 33 Taskbar 34 Contents 3 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 4
and Deleting Program Shortcuts on the Desktop 37 Shortcut Menus 38 Changing the Desktop Appearance 39 Windows Vista 39 Windows® XP 40 Setting up a Screen Saver 41 Windows Vista 41 Windows XP 41 Start Button (Menu 42 Overview 42 Customizing the Start Menu 43 Control Panel 44 Accessing - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 5
Windows® XP 49 Troubleshooting 50 Choosing the Best Display Settings 50 Setting the Display Resolution for External LCD Monitors 50 Setting the Display for Multiple Monitors 51 Windows Vista 52 Windows XP 52 Using the Ambient Light Sensor in Bright or Low-Light Environments 53 Cables and - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 6
Device (Mouse 64 Troubleshooting a USB Pointing Device 64 Keyboard 65 Customizing Your Keyboard 66 Backlit Keyboard 66 Changing the Input Language of Your Keyboard 67 Using the Numeric Keypad on a Laptop Computer 68 General Keyboard Shortcuts 69 5 Printers-Settings and Drivers 71 Accessing - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 7
is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 8
Ending a Program That is not Responding . . . . 101 Ending a Process That is not Responding . . . . 103 Docking and Undocking Your Laptop Computer. . . . 104 Undocking Your Computer While it is Running- Hot Undocking 104 Undocking Without Shutting Down 104 Shutting Down Your Computer When it Fails - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 9
to a New Computer . . 116 Transferring Files From a Computer Running Windows XP to a Computer Running Windows Vista 116 Transferring Files Between Computers Running Windows XP 117 Backing up Files 117 Windows Vista 117 Windows XP 118 Running Backup When the Settings Have Been Preconfigured 118 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 10
Removing Applications From Your Computer . . . . . 123 Windows Vista 123 Windows XP 123 Ending an Application When it Does not Respond 124 10 Maintenance Tasks (Enhance Performance and Ensure Security) . . . . 125 Performing Maintenance Tasks to Increase Computer Speed and Ensure Security 125 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 11
Settings, Power Protection Devices, and Batteries) . . . 135 Setting Power Options 135 Windows Vista 135 Windows® XP 137 Power Protection Devices 140 Surge Protector 140 Power Line Conditioner 140 Uninterruptible Power Supply (UPS 141 Laptop Computer Batteries 141 Using Your Laptop Computer - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 12
153 Checking Your Wireless Network Card 154 Reinstalling Software and Drivers for Your Wireless Network Card 154 Setting up a new Mobile Broadband Network . . 160 Activating Mobile Broadband Service 160 Managing the Network With the Dell Mobile Broadband Card Utility 161 WiMAX 161 WPAN 162 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 13
171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 14
by Blocking and Deleting Cookies 189 14 E-mail 191 Setting up a new E-mail Account 191 Windows Vista 192 Windows® XP 192 Managing and Organizing E-mail Messages . . . . . 192 Windows Vista 192 Windows XP 194 Securing Your E-mail 194 Reducing Spam 195 Viruses and Phishing 196 14 Contents - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 15
197 Sending E-mail 197 Windows Vista 197 Windows XP 198 Creating a Contact Group (Mailing List 198 Windows Vista 198 Windows XP 199 Backing Up E-mail Messages 200 Windows Vista 200 Windows XP 200 15 Multimedia (CDs/DVDs, 5.1 Audio, MP3s, TVs, Digital Cameras, and Projectors 203 Overview - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 16
Media Using the Dell Travel Remote . . . . . 210 Adjusting the Volume on Your Computer 210 Enabling S/PDIF Digital Audio Through the Media Software 210 Enabling S/PDIF Digital Audio in the Windows Audio Driver 211 Setting up the Cyberlink (CL) Headphones 211 Using a Digital Camera With Your - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 17
245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card Wizard to Configure Display Settings - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 18
Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Using a Firewall to Secure Your Computer 255 Turning On Windows Firewall 255 Encrypting Files and Folders 256 Using Antivirus Software - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 19
Restore 267 Using Dell™ PC Restore and Dell Factory Image Restore 267 Windows Vista: Dell Factory Image Restore . . . . 268 Using the Operating System Media 269 Before you Begin 269 Reinstalling Windows XP or Windows Vista . . . . 269 20 Troubleshooting 271 Troubleshooting Tools 272 Power - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 20
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 21
Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 22
Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 23
side of the Windows taskbar. Start button From the Start button menu, you can access: • Microsoft Windows Help and Support • Control Panel • Information About Installed Hardware • Device Manager • Programs Installed on Your Computer • Wireless Networking • Dell Support Website Finding Information - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 24
specific task is not listed, use the search option. In the Start Search field (or Search in Windows XP), type a word or phrase that describes your question, and then press or click the arrow or the magnifying glass. 4 Click the topic that describes your question. 5 Follow the instructions - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 25
→ Control Panel→ System and Maintenance→ System to view your computer information. Windows® XP User's Guides To view the user's guides available on your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Topic options). Basic Information Click Start → Help - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 26
Panel To manage viewing features and computer functions, click Start or → Control Panel. FOR MORE INFORMATION: See Windows Help and Support: click Start or → Help and Support. Information About Installed Hardware Device Manager Use the Device Manager to view a list of all devices installed on - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 27
topic in Windows Help and Support: click Start or → Help and Support. Hardware Devices Installed on Your Computer Click Start or → All Programs→ Accessories→ System Tools→ System Information. Double click Components to expand the Components category. Device Specifications - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 28
information is available in the following sources: Device guides Windows Help and Support See Microsoft Windows Help and Support to access device guide for the specific wireless card installed in your computer. The device guide provides helpful information about connecting to a wireless network - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 29
for Dell products. • Dell Forums: Information on forums for discussion and support of Dell products. • Contact Us: Information on various options available for contacting Dell. Technical Support • Drivers and Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 30
• My Systems List • Security Center • Support History & Status • System Configuration • Technical Subscriptions • Troubleshooting Search • Windows Vista Center • Windows XP Support Center • Wireless Center Customer Service • Dell Financial Services • FAQs • Invoices • Missing, Wrong & Damaged • - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 31
Dell Forums • Support Forums • Discussion Forums Contact Us • Customer Service • Financing Support • Sales Support • Technical Support • International Notebook Support computer's current configuration, such as the amount of system memory. FOR MORE INFORMATION: To learn more about accessing the - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 32
32 Finding Information - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 33
Desktop desktop shortcut icons Start button taskbar notification area Overview The Microsoft® Windows® desktop is the display screen area that appears after the Windows operating system starts up. The components of the desktop include a background, icons, shortcuts, and a taskbar that is usually - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 34
FOR MORE INFORMATION: To learn more about the Windows desktop, see "Windows Basics" in Windows Help and Support: click Start or → Help and Support. Taskbar Start button Quick Launch toolbar taskbar button notification area Overview The Windows taskbar is usually located at the bottom of the - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 35
To learn more about the Windows desktop, see "Windows Basics" in Windows Help and Support: click Start or → Help and Support. Displaying the Taskbar 1 Right-click on an open area of the taskbar. 2 Click Properties to open the Taskbar and Start Menu Properties window. 3 On the Taskbar tab, select - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 36
For computers running Windows® XP, continue with the next step. 4 Click the Customize button in the Notification area. 5 Select an item, then choose its behavior. 6 Click OK. Desktop Icons and Shortcuts icon shortcut Icons displayed on the Windows desktop are links that provide quick access to - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 37
or folder, not just a link to the file. FOR MORE INFORMATION: To learn more about the Windows desktop, see "Windows Basics" in Windows Help and Support: click Start or → Help and Support. Creating and Deleting Program Shortcuts on the Desktop You can create a shortcut to a program, file, or - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 38
Shortcut Menus Create Shortcut Delete Rename Properties Shortcut menus are available for many components of the Windows desktop, including files and folders. These menus provide quick access to the most common commands for an item. To access the shortcut menus, position the - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 39
to select the items you want to adjust. Windows Vista® From the desktop: 1 Right-click an open area of the desktop. 2 Click Personalize, and the Personalize appearance and sounds window appears. 3 Review the available options and follow the instructions provided. From the Start menu: Microsoft - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 40
Start → Control Panel→ Appearance and Personalization. 2 Click Personalization. The Personalize appearance and sounds window appears. 3 Review the available options and follow the instructions provided. Windows® XP From the desktop: 1 Right-click an open area of the desktop. 2 Click Properties - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 41
appears. 5 Click OK. NOTE: After the screen saver activates, you may need to log-in again to access your computer. Windows XP 1 Right-click an open area of the desktop. 2 Click Properties. The Display Properties window appears. 3 Click the Screen Saver tab, and select a new screen saver. Microsoft - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 42
(Menu) Overview The Start button opens the Start menu, which provides access to: • Control Panel • Programs • Files • Computer settings • Tools that monitor your computer's performance • Windows Help and Support 42 Microsoft Windows Desktop - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 43
to the Start menu by dragging an icon from a program, folder, or file onto the Start button. FOR MORE INFORMATION: To learn more about the Windows desktop, see "Windows Basics" in Windows Help and Support: click Start or → Help and Support. Microsoft Windows Desktop 43 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 44
appears in the Control Panel screen. Hold your cursor over each item to display the pop-up text box that explains its function. 44 Microsoft Windows Desktop - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 45
Tools. 2 Select one of the available options in the Task area to monitor your computer's performance and make changes to enhance performance. Windows XP 1 Click Start →Control Panel→ Performance and Maintenance. 2 Select one of the options to evaluate system performance, view events, monitor the - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 46
Click Start→ Control Panel→ System and Maintenance→ Administrative Tools→ Computer Management. Windows XP Click Start→ Control Panel→ Performance and Maintenance→ Administrative Tools→ Computer Management. OR Right-click My Computer and select Properties. Then click Device Manager. 46 Microsoft - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 47
best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Cleaning Your Computer's Display Screen To clean wipe the screen with a soft cloth dampened with either water or an LCD cleaner. CAUTION: Do not wipe the computer's display screen with any soap - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 48
video drivers, which are designed to offer the best performance with your Dell-installed operating system. FOR MORE INFORMATION: To learn more about display resolution, see "Adjusting Display Settings With the Vendor Video Card Control Panel" on page 246. Also, see Windows Help and Support: click - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 49
use slide bar to set resolution HINT: To display a program at a specific resolution, both the video card and the display must support the resolution, and the necessary video drivers must be installed. Windows Vista® 1 Right-click an open area of the desktop. 2 Click Personalize. The Personalize - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 50
Troubleshooting Blurry text: If you change the display resolution from the current settings to one not supported by Windows Vista® 1 Right-click an open area of the desktop. 2 Click Personalize. The Personalize appearance and sounds window appears. 3 Click Display Settings. 4 Select the external LCD - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 51
resolution that matches the native resolution of the external LCD monitor. 6 Click OK. Windows® XP 1 Right-click an open area of the desktop. 2 Click Properties. The Display Properties window appears. 3 Select the Settings tab. 4 Select the external LCD monitor in the Display drop-down menu. 5 Under - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 52
this monitor - allows you to drag items across your screen onto alternate monitors. 6 Click OK. Windows XP 1 Right-click an open area of the desktop. 2 Click Properties, and the Display Properties window appears. 3 Select the Settings tab. 4 Drag the monitor icons to match the physical arrangement - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 53
multiple monitors, see "Control Panel" on page 44. For more detailed information about the Control Panel, see "Windows Basic" in Windows Help and Support: click Start or → Help and Support. Using the Ambient Light Sensor in Bright or LowLight Environments: NOTE: Your laptop computer may not have an - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 54
You can enable or disable the ambient light sensor feature by pressing the and left-arrow key combination. NOTE: Do not cover the ambient light sensor with any adhesive labels. If covered, the sensor-when enabled-automatically sets the display brightness to the minimum level. NOTE: The ambient - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 55
two cable requirements, power and data. Your Dell monitor may support one or more of the following data connectors: 1 2 3 4 5 6 7 Connector 1 VGA 2 DVI 3 Composite 4 Component 5 S-Video 6 HDMI 7 DisplayPort Signal Type Audio Support Connects to Analog No Monitor or Projector Digital - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 56
for viewing Blu-ray disc content. •Support for cables up to 15m long. •A single interface and cable that accommodates two-way audio and video for systems with built-in or external speakers, microphone, and camera. •Better performance than dual link DVI (10.6 Gbps vs. 9.6 Gbps) •High-bandwidth audio - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 57
make selections from the features available on your Microsoft® Windows® desktop. FOR MORE INFORMATION: To learn more about these devices, see the documentation for your computer. Also, see Windows Help and Support: click Start → Help and Support. Navigation Devices (Mouse, Keyboard, Touch Pad) 57 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 58
wheel to scroll through pages or windows on the screen. To scroll down window, use the slide bar to select the speed that feels right for you. 3 Click OK. Windows® XP 1 Click Start → Control Panel→ Printers and Other Hardware→ Mouse. 2 On the Buttons tab of the Mouse Properties window - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 59
Mouse. 2 On the Wheel tab in the Mouse Properties window, set the options for how the scroll wheel on your mouse operates. 3 Click OK. Windows® XP 1 Click Start → Control Panel→ Printers and Other Hardware→ ball with a clean, lint-free cloth. Navigation Devices (Mouse, Keyboard, Touch Pad) 59 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 60
. Check the manufacturer's guide or website for instructions. 3 Install the device, using the instructions in the following section that corresponds to the operating system installed in your computer. Windows Vista 1 Click Start → Control Panel. 2 Click Hardware and Sound→ Bluetooth Devices. 3 Click - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 61
Bluetooth-enabled mouse, and click Next. 7 Click Don't use a passkey→ Next. Check the documentation for the mouse for any passkey instructions. 8 Follow the remaining instructions in the wizard. FOR MORE INFORMATION: To learn more about adding and configuring devices, see Windows Help and Support - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 62
twice. Circular Scrolling NOTE: Your laptop computer may not support the circular scrolling feature. To configure the circular scrolling, double-click the Dell Touch pad icon in the notification area of your desktop. or clockwise on the touch pad. 62 Navigation Devices (Mouse, Keyboard, Touch Pad) - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 63
support single finger zoom feature. To change the zoom settings, double-click the Dell electrical outlets. 3 Remove any installed batteries. 4 Moisten a soft, lint- On or Off From the Control Panel Windows Vista® 1 Click Start → Control Panel Windows® XP 1 Click Start → Control Panel→ - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 64
drivers manually. FOR MORE INFORMATION: To learn more about using a USB pointing device, see the pointing device's manufacturer's guide for more information. Also, see Windows Help and Support: click Start or → Help and Support. Troubleshooting . 64 Navigation Devices (Mouse, Keyboard, Touch Pad) - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 65
® Windows® System Restore" on page 265 HINT: If you still have problems with the pointing device, check the software driver for the device. You may have to reinstall the driver. See "Determining Whether a Device Driver is the Source of a Device Problem" on page 79. Keyboard Your keyboard provides - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 66
Start → Control Panel→ Hardware and Sound→ Keyboard. 2 Adjust the keyboard settings you want to change and click OK. Windows XP 1 Click Start → Control Panel→ Printers and Other Hardware→ Keyboard. 2 On the Keyboard Properties window, adjust the keyboard settings you want to change and click OK - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 67
keyboards or other input methods. 3 On the Keyboards and Languages tab, click Change keyboards. 4 Under Installed services, click Add. 5 Click the language you want to add, select the text services . 8 Click the Keyboard layout button, and then select a keyboard layout. Windows XP 1 Click Start → - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 68
the Numeric Keypad on a Laptop Computer numeric keypad Your laptop computer may have a numeric keypad integrated into the keyboard. The keypad corresponds to the keypad of an extended keyboard. • To type a number or symbol, press and hold and press the desired key. • To enable the numeric - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 69
(not on an external monitor). Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window. Renames the selected item. Searches for a file or folder. Displays the Address bar - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 70
. Windows logo key and Opens the Search Results dialog box. Windows logo key and Opens the Search Results-Computer dialog box (if the computer is connected to a network). Windows logo key and Opens the System Properties dialog box. 70 Navigation Devices (Mouse, Keyboard - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 71
Printers-Settings and Drivers Accessing Printer Information You can find information about your printer(s) through the Start button. a list of printers connected to your computer. See your printer manufacturer's documentation for hardware-specific information. Printers-Settings and Drivers 71 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 72
page 36. Also, see Microsoft® Windows® Help and Support: click Start or → Help and Support. Changing Printer Settings Your printer settings in this window to view your current settings and make changes to the device itself. EXAMPLE: If you want to print pictures from a digital camera onto photo - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 73
Windows Vista® 1 Click Start → Control Panel→ Hardware and Sound→ Printers. For Windows XP Click Start → Control Panel→ Printers and Other Hardware→ Printers and Faxes. 2 Click Add a Printer. 3 Follow the instructions on the Add Printer Wizard screen. Printers-Settings and Drivers 73 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 74
For instructions on installing a network service, see "Networks (LAN, Wireless, Mobile Broadband)" on page 149. Once your computer is connected to a network, you can add your printer to that connection. FOR MORE INFORMATION: To learn more about connecting to a network, see Windows Help and Support - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 75
drivers if you: • Upgrade your operating system • Reinstall your operating system • Connect or install a new printer To install a printer driver: 1 Insert your Drivers In most cases, the Drivers and Utilities program starts automatically. If it does not, start Windows Explorer, click your media - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 76
that are used by your computer are automatically displayed in the My Drivers-The Resource CD has identified these components in your system window. NOTE: The Drivers and Utilities menu displays drivers only for hardware that came installed in your computer. If you installed additional hardware - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 77
the hard drive) is displayed. Shadow Storage Shadow Storage is space reserved on the hard drive for conducting a System Restore (see "Using Microsoft® Windows® System Restore" on page 265). To determine the amount of hard drive space used by Shadow Storage: 1 Click Start → All Programs→ Accessories - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 78
window If a window appears asking . NOTE: See Windows Help and Support for information on optimum and minimum sizes for this storage area. Solid-State Drive (SSD) A solid-state drive (SSD) is a data storage device that uses solid-state memory flash-based memory cards, - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 79
the device name, you may need to reinstall or update the driver. Replacing a Driver With a Previous Version of the Driver If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 80
. See the documentation that came with the device for information about the driver for that device. 6 Click the driver that you want to reinstall and follow the instructions on the screen. Manually Reinstalling a Driver 1 Download the driver for the device to your hard drive. 2 Click Start and right - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 81
Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. Drive Problems "Windows Hardware Troubleshooter" on page 280. Drives and Media 81 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 82
- See "Running the Dell Diagnostics" on page 281. Optical Drive Problems NOTE: High-speed optical media. NOTE: Because of different regions worldwide and different disc formats, not all DVDs work in all DVD drives. Problems writing to a media drive CLOSE OTHER PROGRAMS C H A N G E T H E W R I T - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 83
Windows® XP: Click Start → My Computer. 2 Right-click Local Disk (C:). 3 Click Properties→ Tools→ Check Now. NOTE: The User Account Control window MORE INFORMATION: Your computer may support other RAID levels (5, 10, 50). For information about these levels, see support.dell.com. RAID Level 0 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 84
RAID level 0 uses data striping to provide a high data access rate. Data striping writes consecutive segments, or stripes, of data sequentially across the physical drive(s) to create a large virtual drive. This allows one of the drives to read data while the other drive is searching for and reading - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 85
If a drive failure occurs, read and write operations are directed to the remaining drive. A replacement drive can then be rebuilt using the data from the remaining drive. NOTE: In a RAID 1 configuration, the size of the configuration is equal to the size of the smallest drive in the configuration. - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 86
RAID Level 0+1 Configuration A RAID 0+1 array combines the high data access rate of a RAID level 0 array and the data protection (redundancy) of a RAID level 1 mirror by striping data across two drives and mirroring that striped data on a second set of two drives. If a drive failure occurs, - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 87
RAID Level 5 Configuration RAID level 5 uses data parity. RAID level 5 stripes both data and parity information across three or more drives. It provides data striping at the byte level and also stripe error correction information (rotating parity array). This results in excellent performance and - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 88
4 Press the left- and right-arrow keys to highlight RAID On, and then press . 5 Repeat the process, as needed, for each hard drive. NOTE: Hard drives in a RAID configuration should be of equal size to avoid unallocated space. 6 Press , press the left- and right-arrow keys to highlight - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 89
The number of drives supported in each RAID review the details of the array that you set up, use the arrow keys to highlight the array in the Array Detail window and press . The Array Detail window appears. NOTE: To delete an array, use the arrow keys to select the array and press . 10 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 90
up the RAID configuration, click Next, and then click Next again. NOTE: The number of drives supported in each RAID array varies, depending on what computer you have. The Clearing System Data window appears. NOTICE: The Clear System Data option deletes all data on the selected drive. Back up any - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 91
size of the array that you have marked for deletion. 5 Click Finish to delete the RAID configuration. The MediaShield RAID management utility window appears and lists any remaining arrays along with any other installed hard drives. Converting From One RAID Configuration to Another RAID Configuration - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 92
box next to the hard drive(s) you want to include in the array. 9 Click Finish. The MediaShield RAID management utility window appears and displays the status of the upgrade/migration process along with any other installed hard drives. Rebuilding a RAID Configuration (RAID 1 only) If one of the hard - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 93
• "Creating a RAID Level 0 Configuration With the Operating System Installed" on page 94. • "Creating a RAID Level 0 Configuration With the Operating System Installed" on page 94. • "Creating a RAID Level 1 Configuration With the Operating System Installed" on page 95. • "Recovering From a Single - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 94
up- and down-arrow keys to select Exit and press . 10 Install the operating system (see "Restoring Your Operating System" on page volume, and then click the right arrow. The selected hard drives appear in the Selected window. Click Next. NOTE: To add a third hard drive in your RAID level 0 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 95
, select the Volume Size desired and click Next. 9 Click Finish to create the volume, or click Back to make changes. 10 Follow the Microsoft Windows procedures for creating a partition on the new RAID volume. Recovering From a Single Hard Drive Failure (RAID 1) NOTE: Perform the following steps - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 96
. 9 On the Select Member Hard Drive screen, double-click the hard drive(s) to select the member drive(s) to span the stripe array, and click Next. 10 On the Specify Volume Size screen, select the Volume Size you want, and click Next. 96 Drives and Media - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 97
Size screen, select the volume size you want, and click Next. NOTICE: In the following step, all data contained on the member drive is removed. 10 Click Finish to start migrating, or click Back to make changes. NOTE: You can use your computer normally during migration process. Drives and Media 97 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 98
98 Drives and Media - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 99
® operating system before you turn off the computer. Windows Vista® 1 Save and close all open files and close all programs. 2 Click Start button. and move the mouse pointer to the arrow next to the lock 3 Click Shut Down. Windows® XP 1 Save and close all open files and close all programs - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 100
computer is not operating properly, restarting Windows often solves the problem. FOR MORE INFORMATION: To learn more about turning off your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. NOTE: Windows operating systems start automatically when you - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 101
example, when you want to add memory or you don't plan to use the computer for several days. Windows® XP Standby Hibernation Shut Down Standby is a which your computer shuts down to save power but first saves everything in memory on your hard disk. When you restart the computer, your desktop is - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 102
button If a program on your computer stops responding or appears frozen, Windows will try to find the problem and fix it automatically. In order to continue work, you may more about Task Manager, see Windows Help and Support: click Start or → Help and Support. 102 Shutting Down Your Computer - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 103
data. If you end a process associated with a system service, some part of the system may not function properly. FOR MORE INFORMATION: To learn more about what to do when a process does not respond, see Windows Help and Support: click Start or → Help and Support. Shutting Down Your Computer 103 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 104
click Continue. 3 Look for the System devices. If your computer is ACPI-enabled, ACPI will appear next to the device name. Windows XP 1 Click Start Maintenance. → Control Panel→ Performance and 2 Click Administrative Tools→ Computer Management→ Device Manager. OR Click System→ System Properties - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 105
docking station. HINT: 1) If the computer does not have power from a battery, the computer turns off when you undock it, and you lose unsaved data. you may need to manually end a program and/or process using Task Manager. Shutting Down a Stalled or "Frozen" Computer Windows Vista When you attempt - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 106
to shut down the computer. FOR MORE INFORMATION: To learn more about shutting down your computer, see Windows Help and Support: click Start or → Help and Support. Windows XP When you attempt to shut down, Windows may display an End Program dialog box. • Click End Now to end the program. If you - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 107
Security)" on page 125 • Your system administrator • support.dell.com. Starting Your Computer in Safe Mode Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. You may want to start - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 108
INFORMATION: To learn more about Safe Mode, see Windows Help and Support: click Start or → Help and Support. If your computer suffers a power loss, it power options on your computer, see: • Windows Help and Support: click Start or and Support → Help • "Maintenance Tasks (Enhance Performance - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 109
your computer. A folder is a group of multiple files. FOR MORE INFORMATION: To learn more about how to open, copy, and delete files and folders, see Windows Help and Support: click Start or → Help and Support. Files and Folders 109 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 110
files and folders available on your computer. FOR MORE INFORMATION: To learn more about using the Windows Explorer utility, see Windows Help and Support: click Start or → Help and Support. In Windows Explorer, use the Forward and Back buttons above the Address Bar to navigate to files you previously - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 111
Selecting and Opening Files To open a file, you first need to select the file. To select a file, click the filename one time. Selected files appear highlighted. To open the file, doubleclick the selected filename. Selecting a Group of Files SHIFT Click the first file you want included in the group. - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 112
Save. Opening a Graphic Image (Picture or Art) When you double-click on a graphic (such as a photo) to open it, it appears in the Windows Picture and Fax Viewer window. To make changes to the graphic, you will need to open it within the program used to create it or in another graphic - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 113
of a word in the Search box. 5 Press or click the magnifying glass To search for a picture: 1 Click Start → All Programs →Windows Photo Gallery. Windows® XP 1 Click Start → Search. 2 Under Search Companion, select the type of item you want to search for. 3 Enter a name and click Search - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 114
the Recycle Bin. To empty the Recycle Bin, double-click the Recycle Bin icon and select Empty Recycle Bin from the File menu. Sharing Files Windows Vista 1 Click one or more files or folders that you want to share, and click Share. 2 In the File Sharing dialog box, click one of - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 115
Done. NOTE: If you change the name of a shared file or folder, send a link to the new location to those sharing the file or folder. Windows XP 1 Click Start → My Documents. 2 Select the file or folder that you want to share and drag it to Shared Documents in the Other Places box - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 116
. Transferring Files and Settings to a New Computer Transferring Files From a Computer Running Windows XP to a Computer Running Windows Vista 1 Install Windows Easy Transfer from the Windows Vista DVD on the computer running Windows XP. 2 After the installation is complete, click Start Transfer - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 117
Transfer files and settings. 2 Click Continue on User Account Control dialog box and follow the instructions on the Windows Easy Transfer wizard. Transferring Files Between Computers Running Windows XP To transfer files and folders from one computer to another using the Files and Settings Transfer - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 118
Windows XP 1 Click Start Backup. → All Programs → Accessories → System Tools → 2 Click Advanced Mode in the compression, click Advanced. When you have finished setting advanced backup options, click OK. 10 Click Start Backup to start the backup operation. Running Backup When the Settings Have - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 119
2 Click either Restore files or Restore computer. 3 Click Continue on User Account Control dialog box and follow the instructions on the Restore Files wizard. Windows XP 1 Click Start Backup. → All Programs → Accessories → System Tools → 2 Click Advanced Mode. 3 On the Restore and Manage Media - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 120
120 Files and Folders - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 121
Applications (Programs) Installing Applications on Your Computer Installing Applications From a CD or DVD With Microsoft® Windows® 1 Insert the CD or DVD into your computer. 2 Follow the instructions on your screen. If you are prompted for an administrator password or confirmation, type the - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 122
Get Programs Online. 2 Select an application from the list, and click Install. 3 Follow the instructions on your screen. Type the administrator password or provide confirmation, if prompted. Windows® XP 1 Click Start → Control Panel→ Add or Remove Programs. 2 Click Add a program. 122 Managing - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 123
list, and click Add. 5 Follow the instructions on your screen. Removing Applications From Your Computer Windows Vista 1 Click Start → Control Panel→ Uninstall. Type the administrator password or provide confirmation, if prompted. Windows XP 1 Click Start → Control Panel→ Add or Remove Programs. - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 124
Remove Programs utility, you may accidentally delete drivers needed by other programs. Ending an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it automatically. You can also - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 125
Maintenance Tasks (Enhance Performance and Ensure Security) Performing Maintenance Tasks to Increase Computer Speed and Ensure Security Your computer may begin to run slower over time. Slower performance can be caused by: • Disorganized files • Unnecessary software • Unused network drives • Too - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 126
. FOR MORE INFORMATION: To learn more about maintenance tasks, see Windows Help and Support: click Start or → Help and Support. Cleaning Your Computer Before You Start Read the safety instructions available in the Dell™ safety information that shipped with your computer. Turn off and unplug - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 127
also safe to use on DVDs. Managing Your Computer Performance The control panel provides the tools for you to manage and improve your computer's performance. Windows Vista® 1 Click Start → Control Panel. Maintenance Tasks (Enhance Performance and Ensure Security) 127 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 128
settings more efficiently; and adjust battery usage for laptop computers. Open Event Viewer and System Information. Windows® XP 1 Click Start → Control service system utilities. Event Viewer - advanced system tool to view security, application, and system events to check for errors or problem - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 129
Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of System Setup provide users with enhanced access to the options and controls that allow for computer performance to be manually tuned. NOTICE: System Setup allows users unrestricted - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 130
memory, system board, and chassis components. Selecting a component in the Device Settings interface displays the available settings and options for that component. Advanced users can manually Windows drivers. This information can be saved to a file for further review as well as technical support - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 131
When launched the NVIDIA Monitor application detects installed ESAcompatible devices such as CPUs, video cards, memory, system board, and chassis components. Selecting a component in the interface displays realtime data for the available operating characteristics of that component. These - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 132
you perform this procedure regularly, the defragmenting process should take only 5 to 10 minutes. 1 Click Start → All Programs → Accessories → System Tools → Disk Defragmenter. The Disk Defragmenter window opens. This window lists the hard drives on your computer along with the storage capacity and - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 133
2 Select the drive you want to defragment and click Analyze to determine if you need to defragment the disk. Click Defragment to go ahead and defragment the disk. NOTE: You should not use your computer during the defragmentation process. Detecting and Repairing Disk Errors 1 Click Start→ My - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 134
your hard disk for spyware • Checks all currently running programs for spyware FOR MORE INFORMATION: To learn more about Windows Defender, search for "Using Windows Defender" on the Microsoft website (www.microsoft.com). For more information about antivirus software, search for "antivirus software - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 135
, Power Protection Devices, and Batteries) Setting Power Options Windows Vista® Using Power Plans Windows Vista provides three power plans saves power by reducing system performance to maximize the life of the battery. • High performance provides the highest level of performance by adapting - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 136
to use. FOR MORE INFORMATION: To learn more about power plans, see Windows Help and Support: click Start or → Help and Support. Power Management States Sleep Sleep saves power by saving your open documents and hibernate mode. 136 Power (Power Settings, Power Protection Devices, and Batteries) - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 137
hibernate mode if the battery charge level becomes critically low. To manually enter hibernate mode: • window, you can change the following information to best support your computer: • Power Schemes - select preconfigured settings for your computer • Alarms - set alarms for low or critical battery - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 138
- view the available battery power (laptop computers) • Advanced - select options for advanced power settings • Hibernate - select to enable or disable hibernation FOR MORE INFORMATION: To learn more about configuring power option settings in Windows, see Windows Help and Support: click Start or - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 139
remove devices or undock your computer while your computer is in hibernate mode. Your computer enters hibernate if the battery charge level becomes critically low. To manually enter hibernate: • Click Start → Turn off computer. Then press and hold the key, and click Hibernate. OR • Depending - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 140
telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network against power interruptions. 140 Power (Power Settings, Power Protection Devices, and Batteries) - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 141
Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection. An uniterruptible - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 142
time of your battery: • Using optical drives • Using wireless communications devices, PC Cards, Express Cards, media memory cards, or USB purchase a new battery during the life of your computer. For more information on preserving the battery life of your laptop computer, see "Dell™ ControlPoint Power - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 143
that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 144
Microsoft Windows Power Meter The Power Meter indicates the remaining battery charge. To check the amount of the power remaining on your battery, double-click the Power Meter icon in the taskbar. Charge Gauge on the Battery The operating time of a battery depends on the number of times it is charged - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 145
low level. FOR MORE INFORMATION: To learn more about changing the settings for the battery alarms through the power management options in Windows, see Windows Help and Support: click Start or → Help and Support. Also, see "Setting Power Options" on page 135. You can change the settings for - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 146
spare (loose) lithium batteries in checked baggage. A Dell notebook battery may be packed in a checked bag if the battery is installed in a Dell notebook and the notebook is switched Off. HINT: To disable battery charging, you can use the Battery Charge Disable feature in Dell ControlPoint. This is - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 147
life for your laptop computer using the options available under All Day Battery mode or Extended Battery Life mode. FOR MORE INFORMATION: To learn more about using the Dell ControlPoint application, see the Help available from the main ControlPoint screen. Power (Power Settings, Power Protection - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 148
148 Power (Power Settings, Power Protection Devices, and Batteries) - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 149
Networks (LAN, Wireless, Mobile Broadband) LAN WLAN Overview A computer network provides connectivity between your computer and the Internet, another computer, or a peripheral such as a printer. For example, with a network set up in a home or small office, you can: • Print to a shared printer. • - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 150
point. A Network Connections Wizard guides you through the process of setting Dell computers. See "Managing Networked Computers With Intel® Active Management Technology" on page 168. FOR MORE INFORMATION: To learn more about networks, see Windows Help and Support: click Start or → Help and Support - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 151
modem. A router has multiple ports, each supporting one computer or one peripheral such as a printer Access • You can choose between two specific types of broadband access offered by ISPs for a monthly equipment fee added to your monthly service charge. • Your computer must have a network interface - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 152
Hardware 1 Contact your Internet service provider (ISP) to obtain specific information about the connection requirements instructions on the screen. FOR MORE INFORMATION: To learn more about connecting your computer to a network, see Windows Help and Support: click Start or → Help and Support - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 153
by broadcasting data from their antennas over the air waves. FOR MORE INFORMATION: To learn more about WWAN, see Windows Help and Support: click Start or → Help and Support. Also, see any device guides for the wireless cards that may have come with your computer. What you Need to set up a WLAN - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 154
Drivers for Your Wireless Network Card If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 155
service provider (ISP) to obtain specific instructions do not apply to internal cards with Bluetooth® wireless technology or cellular products. This section provides general procedures for connecting to a network using wireless technology. Specific and click Connect. Windows® XP 1 Click Start → - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 156
is a secured network. Some computers may even display a pop-up indicating that a public WLAN is within range of your computer. HINT: Follow the instructions for connecting to a public wireless network one time, and whenever you come into range of the same wireless network, your computer will detect - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 157
Enabling/Disabling the Wireless Card With a Wireless Switch Your laptop computer may include a wireless switch. You can use this switch to turn your wireless card on or off. NOTE: By default, the wireless switch is turned Off while shipping your computer. The wireless switch must be turned On to - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 158
games. Some of the Dell wireless printers use an ad hoc network to configure the wireless adapter for the printer. The Windows Vista operating system provides an you are connecting to. 3 Click Next to begin. 4 Follow the instructions on the screen. HINT: The ad hoc network does not become active - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 159
Contact your service provider for coverage details. NOTE: Even if you are able to make a call from your cellular phone in a specific geographical see the following resources: • Windows Help and Support: click Start or → Help and Support • Any device guides for the Mobile Broadband cards that - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 160
Module (SIM) from your service provider • The Mobile 's guide in Windows Help and Support (click Start or → Help and Support) problems. HINT: The Mobile Broadband card is typically listed under Modems on Windows Help and Support. Connecting to a Mobile Broadband Network NOTE: These instructions - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 161
Broadband Card Utility, see: • The user's guide typically available through Windows Help and Support: click Start or → Help and Support • The user's guide available on the Dell Support website at support.dell.com • The user's guide available on the media included with your Mobile Broadband - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 162
Area Network) helps interconnect wireless devices centered around your personal workspace. WPAN technology supports communication over a short distance. Bluetooth, used as the basis for a new standard, IEEE 802.15. is an example of WPAN. Managing Your Network Securing Your Network To protect - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 163
of spyware software sending information through the Internet to an unauthorized party. The Windows Vista and Windows XP operating systems incorporate a firewall. Follow these steps to check that the Windows firewall is enabled: 1 Click Start→ Control Panel→ Network and Internet Connections. 2 Select - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 164
wireless router uses an administrator password and wireless network name (Service Set Identifier [SSID]), which are set to default values by because the encryption key changes dynamically. All hardware on your network must support the same encryption standard. To set up data encryption on the router - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 165
router to use MAC filtering, the router will limit access to wireless adapters with MAC addresses that you specify. 1 Open the Command Prompt window and type ipconfig/all. 2 Under the wireless network connection, note the 12-character hexadecimal Physical Address value. This value is the MAC address - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 166
hotspot wireless service provider. Do not access online financial websites from a public WLAN. Before using public wireless networks, update your operating system and security software with the latest security patches and virus information. If you are using the Windows Vista or Windows XP operating - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 167
The wireless switch uses the Dell Wi-Fi Catcher Network Locator to scan specifically for wireless networks in your vicinity. Other computers may use a separate button or switch for scanning. Follow the instructions in the documentation for using the wireless switch or button. The Wi-Fi Catcher - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 168
icon (DCP icon) on the taskbar. The Dell ControlPoint window is displayed. 2 Click Connection Manager. The Connection Manager Overview window appears. 3 From the Connection Manager Overview window, select Manage Connections and follow the instructions. For help, click the Connection Manager help - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 169
and virus protection up to date across the network See the Dell™ Systems Management Administrator's Guide for details on the use of the Intel® Active Management Technology. This guide is available on the Dell Support website at support.dell.com. Networks (LAN, Wireless, Mobile Broadband) 169 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 170
170 Networks (LAN, Wireless, Mobile Broadband) - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 171
both individual and organizational users) around the world. The Internet supports an extensive world-wide collection of computers and servers, which need a modem or network connection and an Internet Service Provider (ISP). An ISP offers one or more of the following Internet connection options: - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 172
set up your Internet connection. If you are using a DSL, cable, or satellite modem connection, contact your ISP or cellular telephone service for setup instructions. Web Browsers for Viewing Internet Sites To view the Internet, you need a web browser, which is a software application (a program) that - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 173
on the Dell Support website at support.dell.com. Service provider (ISP). To set up an Internet connection with a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 174
modem or ISDN (Integrated Services Digital Network). NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Windows® XP 1 Save and close - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 175
Troubleshooting Problems Connecting to the Internet If you are having problems connecting to the Internet, see the information that came from your Internet service Connections→ Internet Options. The Internet Options window appears. Use this window to establish settings for certain features, such - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 176
, and blue hyperlinks (purple if they have already been visited). 1 Uncheck the Use Windows Colors default check box and the fields will no longer be greyed out. 2 Click font size possible, and are still having trouble reading the text on a web page, try the Zoom feature at the bottom right-hand - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 177
space by clicking Settings. 3 Reduce the file size (the number of MBs in memory) and/or reduce the number of days to keep information in the browsing history to Number of Open Internet Windows Tabs allow you to open multiple web pages at the same time in the same browsing window. It is not necessary - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 178
using without redirecting your to a new address. 6 In the Open links from other programs section, click A new tab in the current window. This action opens hyperlinks in a new tab without opening a new browser. Using Accessibility Options for Visual Impairments If you have a visual impairment - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 179
website a certain amount of interaction occurs between the web page and your computer's browser. Sometimes websites display ads that pop up in another window. Sometimes your visits to a website are tracked by cookies that are placed on your computer. Ensure security and privacy by: Using antivirus - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 180
data. You can obtain antivirus programs from the Dell Support web page located at support.dell.com. Updating Your Antivirus Programs Keep your to the Internet. Firewalls Firewalls are an added security feature in Windows operating systems. A firewall is a software device that is configured - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 181
Firewall interfering or sending a message that a program was blocked. The Advanced tab allows more specific settings. • The Network Connection Settings tab provides the option for Windows Firewall to be applied to any or all the connection types available. • Security Logging settings can be enabled - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 182
computer program used for tracking consumers to better aim advertising at specific targets. It can also be used to discover information about individuals about compatible antispyware and anti-malware software programs for Windows Vista, visit the Microsoft Catalog at the Microsoft website (microsoft - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 183
, see the following topics in Windows Help and Support: click Start or → Help and Support: • "Remove spyware from your e-mail messages. Obtain anti-spam programs from the Dell web page. Phishing Scams Phishing is a term that ratings or reviews by other customers if you are not familiar - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 184
any quality seals on the website? These seals represent an outside assessment of the security measures in place. Controlling Pop-ups 1 From the Internet Options window, click the Privacy tab. 2 If the box next to Pop-up blocker is unchecked, then the pop-up blocker is not turned on. If the - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 185
Controlling Unwanted Toolbars toolbar Toolbars are located in the top of the browser to assist you as you navigate through web pages. Many of these are useful but too many can decrease the actual size of the browser you use to view the websites. 1 Click View. 2 Click Toolbars. Another menu will - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 186
engine to search for information. There are many search engines to choose from. Each search engine may behave differently. Read the Help sections for the specific search engine to learn how to use it. 1 Access a common search engine and type the word or combination of words you are searching for in - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 187
for your TCP/IP, see the documentation that came from your Internet Service Provider. Also, see Windows Help and Support for a better understanding of working with Internet settings: click Start or → Help and Support. Printing a Web Page Many websites provide a printer-friendly version of the pages - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 188
Options tab. 2 Delete the files in the browsing history, and then minimize the amount of space by clicking Settings. 3 Reduce the number of MB in memory and/or reduce the number of days to keep information in the browsing history to limit the space used to store this information. 188 Accessing - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 189
the Delete Cookies button. You can also limit the number of cookies placed in your computer by increasing the privacy settings: 1 From the Internet Options window, click the Privacy tab. 2 Move the vertical slide bar up for more privacy and the reduction of cookies allowed, or down for less privacy - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 190
190 Accessing the Internet - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 191
your Internet service provider (ISP) or local area network (LAN) administrator: • Account name and password • The names of your incoming and outgoing e-mail servers NOTE: Windows Mail and Outlook Express are the default e-mail applications for Windows Vista® and Windows® XP respectively. E-mail - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 192
. 3 Click Add or Remove, choose the type of account you want to add or remove, click Next, and then follow the online instructions. Windows® XP To add (or remove) an e-mail account with Outlook Express: 1 Click Start → All Programs→ Outlook Express. 2 Click Tools→ Accounts. 3 In the Internet - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 193
changing an e-mail rule or applying a rule to downloaded e-mail messages, see "Organize e-mail using rules and folders" in Windows Help and Support: click Start or → Help and Support. To delete an e-mail message: 1 Select the message you want to delete, and click Delete. 2 To select multiple - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 194
Windows XP To add an e-mail folder: 1 Click Start → Programs→ Outlook Express. 2 On the e-mail messages you receive are secure: • Set an appropriate security level through your e-mail service (see "Increasing Security for Your Computer While Accessing the Internet" on page 178). • Reduce spam - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 195
service provider. Reducing Spam Set an appropriate security level in your e-mail software (Windows Mail for Windows Vista or Outlook Express for Windows XP) for sorting e-mail that you receive. Windows Vista 1 Click Start → All Programs→ Windows , you should periodically review the messages in your - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 196
more about reducing spam in your e- mail messages, see "Block spam and other unwanted e-mail" in Windows Help and Support: click Start or → Help and Support. Windows XP 1 Click Start → Programs→ Outlook Express. 2 Click Tools→ Options→ Security tab. 3 Under Download Images, click Block - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 197
done so, and lists the attachment that has been blocked. Other e-mail services allow you to select file types to be blocked. FOR MORE INFORMATION: e-mail in Windows Mail, see "View e-mail messages in Windows Mail" in Windows Help and Support: click Start or → Help and Support. Sending E-mail - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 198
right away, click Send. FOR MORE INFORMATION: To learn more about sending e-mail in Windows Mail, see "Write an e-mail message" in Help and Support: click Start or → Help and Support. Windows XP 1 Click Start → Programs→ Outlook Express. 2 On the toolbar, click Create Mail. 3 In the To - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 199
. FOR MORE INFORMATION: To learn more about creating e-mail messages, see "Create contact groups (mailing lists)" in Help and Support: click Start or → Help and Support. Windows XP 1 Click Start → Programs→ Outlook Express. 2 In the Address Book, select the folder in which you want to create - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 200
appropriate information. • To use a directory service, click Select Members, and then click Find. Select a directory service from the drop-down list at the see "Back up your files" in Help and Support: click Start or → Help and Support. Windows XP 1 Click Start → Programs→ Outlook Express. 2 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 201
FOR MORE INFORMATION: To learn more about backing up e-mail messages, see "To compact and back up e-mail folders" in Outlook Express Help. E-mail 201 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 202
202 E-mail - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 203
/DVDs, 5.1 Audio, MP3s, TVs, Digital Cameras, and Projectors) Overview Most Dell computers come with a CD/DVD player/recorder, which can be used for data, music or videos. Depending on the computer, you can also connect other media devices, such as digital cameras, projectors, MP3 Players, and TVs - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 204
Playing various media • Transferring and backing up data • Entertainment For instructions on using these buttons see the documentation that came with your computer the Play button. Some computers launch an auto-play selection window. Select the function for the task you are attempting to accomplish - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 205
side up, in the drive slot. 3 For those computers equipped with multimedia buttons, press the Play button. Some computers launch an auto-play selection window. Select the function for the task you are attempting to accomplish such as open for viewing or open for direct data transfer. To format media - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 206
finished copying the source disk, it automatically ejects. HINT: Use Microsoft® Windows® Explorer to drag and drop files to a disk only after you to create audio DVDs with your CD/DVD software. See the manufacturer's instructions on the website for the media software installed in your computer. • If - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 207
5.1 Audio NOTE: 5.1 Audio may not be supported on all computers. 5.1 refers to the number of audio channels Run IDT Audio Control Panel. In the Jacks tab, there are three connector icons. Follow the instructions to finish the setup. 1 Click the microphone icon, select Device: Rear Speakers, and plug - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 208
), see the documentation that came with the device. Also, see "Using Windows Media Player" in Windows Help and Support: click Start or → Help and Support. Connecting a Laptop Media Device (MP3 Player) to Your Computer Follow the instructions that came with your media device to connect it to your - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 209
to your computer. If prompted, select the option to sync the device using Windows Media Player. 2 Do one of the following: • If Media Player has it to your computer. • If Media Player has selected to sync your device manually, click Finish. Then, in the Sync tab, select the files and play lists - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 210
Install a coin-cell battery into the remote control. 2 Launch the Windows Vista Media Center. 3 Use the remote control buttons to play media. FOR MORE INFORMATION: To learn more about Dell Travel Remote, see the Dell Support website at support.dell.com. Also, see the instructions that came with the - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 211
Back button again to return to the main menu screen. Enabling S/PDIF Digital Audio in the Windows Audio Driver 1 Double-click the Volume icon in the taskbar. 2 From the Volume Control window, click Options→ Advanced Controls→ Advanced. 3 Click the check box to enable S/PDIF Interface. 4 Click Close - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 212
with your computer, see the documentation that came with your camera. Also, search for topics on digital cameras in Windows Help and Support: click Start or → Help and Support. Using Windows Media Player Windows Media Player is Microsoft's native software for playing, recording, and organizing - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 213
your digital media files • Copying and syncing files to laptop devices • Shopping for digital media online FOR MORE INFORMATION: To learn more about using the Windows Media Player, see Windows Help and Support: click Start or → Help and - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 214
214 Multimedia - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 215
Connecting Your Computer to a TV and Adjusting Display Settings Accessing a TV With Your Computer Using a TV Tuner Card You can use a TV tuner card, a special video adapter, to view and record TV on your computer. A TV tuner card may replace your current video card or it may work with your current - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 216
• DisplayPort™ • Digital Video Interface (DVI) or High Definition Multimedia Interface (HDMI) In addition, possible audio connections to support the video connections vary from standard analog RCA jacks to S/PDIF digital audio and multi-channel digital audio through optical cable. All of these video - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 217
You may need to navigate through a great deal of information in order to understand the possible selections for these video and audio connections. See the documentation that came with your computer and your TV. You may also want to take advantage of some of the tutorials available on the Internet. - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 218
NOTE: DVI-A, DVI-D, and DVI-I connectors are noninterchangeable. Cables for each are unique. Make sure that you know which format your computer supports. DisplayPort allows you to connect a computer and a home-theater system. For more information see "DisplayPort™ - Features and Benefits" on page 56 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 219
Connector Description/Function An audio connector allows you to connect to standard audio, S/PDIF digital audio, or multichannel analog audio. A headphone/line-in connector allows you to connect headphones to your computer. You can also use this connector for standard audio connection to speakers. - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 220
to a TV or other audio device may not be included with your computer. Cables and TV/digital audio adapter are available for purchase from Dell. NOTE: If video or audio adapters and cables came with your computer, use them. Do not interchange adapters or cables from other computers. Standard - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 221
Multi-Port Composite Adapter S-video TV-out connector Single-Port Composite Adapter S-video TV-out connector Component Adapter S-video TV-out connector composite adapter composite adapter component adapter Connecting Your Computer to a TV and Adjusting Display Settings 221 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 222
Cables S-Video TV-out connector cable component video cable standard audio cable DVI cable HDMI video cable DVI/HDMI converter cable Physically Connecting Your Computer to a TV or Audio Device If you want to connect your computer to a TV or audio device, it is recommended that you connect video and - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 223
Quick Reference for Possible Configurations NOTE: These configurations may or may not be supported by your computer and TV. NOTE: See the documentation that came with your computer and TV. Configuration Remarks S-video Standard • S-video adapter with standard audio - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 224
Performing the Basic Connection Steps 1 Determine the type of connection you want to use. 2 Ensure that you have the correct video and audio adapters and cables. 3 Turn off the TV, the audio devices, and the computer. 4 Based on the type of connection selected, connect the video adapters and cables. - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 225
• "Enabling the Display View for the Computer and the TV" on page 239 10 Set up the TV (which is represented as the 2nd monitor in the Display Properties on page 210 and "Enabling S/PDIF Digital Audio in the Windows Audio Driver" on page 211). Tips Action Remember Adjusting display settings Use - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 226
the connection to the TV. The computer recognizes the TV as an available external display. Before selecting S/PDIF digital audio, ensure that your computer supports S/PDIF. If you are connecting to a TV that has multiple video and audio connectors available, connect the audio cables to the same row - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 227
Example Input Select Back 1. VGA 2. HDMI 1 3. HDMI 2 4. TV 5. DIGITAL TV 6. AVI (Composite 1) 7. AV2 (Composite 2) 8. AV3 (S-Video 1) 9. AV4 (S-Video 2) 10. AV5 (Component 1) 11. AV6 (Component 2) 12. AV7 (Component 3) 13. AV8 (S-Video 3) SHOW INPUTS Connecting Your Computer to - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 228
EXAMPLE: If you are connecting an S-Video cable from the computer to the TV and you have inserted it into the S-Video connection labeled S-Video 1 on the back of the TV, then select option #8 for AV3 (S-Video 1). What to do If the TV Does not Recognize a Signal 1 Turn off the TV. 2 Disconnect the S- - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 229
S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio. 1 Plug one end of the S-video cable into the S-video output connector on the computer. 2 Plug the other end - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 230
3 Plug the single-connector end of the audio cable into the headphone connector on your computer. 4 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device. Composite Video and Standard Audio composite video adapter S-video TV - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 231
2 Plug one end of the composite video cable into the composite videooutput connector on the composite video adapter. 3 Plug the other end of the composite video cable into the composite videoinput connector on the TV. 4 Plug the single-connector end of the audio cable into the headphone connector on - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 232
Composite Video and S/PDIF Digital Audio composite video adapter S-video TV-out connector NOTE: Depending on the computer, the composite S-video adapter may be a single port or multi-port dongle. For more information, see the documentation shipped with your computer. 1 Connect the composite S- - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 233
3 Plug the other end of the composite video cable into the composite videoinput connector on the TV. 4 Plug one end of the S/PDIF digital audio cable in to the S/PDIF audio connector on the composite video adapter. 5 Plug the other end of the digital audio cable into the S/PDIF input connector on - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 234
NOTE: Only certain computers offer the multi-channel analog audio adapter dongle, as shown in the example. For information about the types of connectors available for your computer, see the documentation shipped with your computer. NOTE: Depending on the computer, the composite S-video adapter may - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 235
Component S-Video and Standard Audio component video adapter S-video TV-out connector standard audio connector 1 Connect the component S-video adapter to the S-video TV-out connector on your computer. 2 Plug all three ends of the component video cable into the component video-output connectors on - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 236
3 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors. 4 Plug the single-connector end of the audio cable into the - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 237
1 Connect the component video adapter to the S-video TV-out connector on the computer. 2 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 238
DVI Connector DVI connector standard audio connector 1 Connect the DVI video adapter to the DVI connector on the computer. 2 Plug the other end of the DVI video cable into the DVI video-input connector on the TV. 3 Plug the single-connector end of the audio cable into the headphone connector on - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 239
Enabling the Display View for the Computer and the TV Verify the Connection to the TV To ensure that the display options appear correctly, connect the TV to the computer before you enable the display settings. For more information on physical connections, see "Physically Connecting Your Computer to - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 240
your computer to your TV or projector, you can configure the display for the computer and the TV or projector by using the following: • Windows Display Properties Settings • Video card display control menu • TV or Projector display control wizards Use the Display Properties menu to enable the TV - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 241
, or projector to the computer. 2 Access the Display Properties window through the Control Panel. 3 In the Display Properties window, click the Settings tab. NOTE: If you choose a resolution or color palette that is higher than that supported by the display, the settings adjust automatically to the - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 242
the display only, the external device only, or the display and the external device simultaneously. Configuring Display Settings You may use the Windows Display Properties menu to set up the display configuration and adjust display settings for your computer when connecting your computer to a TV - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 243
available through the Display Properties menu. From the Display Properties window, click Settings→ Advanced. Then select the tab for the video program at a specific resolution, both the video card and the display device must support the program, and the necessary video drivers must be installed - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 244
tab. The Settings tab allows you to adjust screen resolution and color quality. The Settings tab also provides a Troubleshoot button, which takes you to Windows Help and Support. 3 Try different settings for Color quality and Screen resolution. 244 Connecting Your Computer to a TV and Adjusting - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 245
for the monitor. Getting Help for Video Display Resolution Problems For information about setting display properties through the Windows Display Properties menu, see Windows Help and Support. For help with specific problems, click the Troubleshoot button from the Settings tab. This action takes you - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 246
vendors provide: • Video card control panels • Detailed help guides • Context sensitive help • Display settings wizards • TV settings computer. This tab will display the manufacturer's name for the video card. Windows XP 1 Access the Display Properties menu through the Control Panel. 2 Click the - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 247
card. FOR MORE INFORMATION: To learn more about the video card installed in your computer, see Windows Help and Support: click Start or → Help and Support. When you click the tab for the specific video card, the appropriate video card control panel is displayed. For example, if the computer has - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 248
6 From the Select a Task menu, select the Display category. Windows XP 1 Access the Display Properties menu through the Control Panel. 2 Click the Settings tab. 3 Click Advanced. 4 Click the tab for the Nvidia video card. 5 Launch the - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 249
that category. For more information, see the section of Windows Help and support for user's guides and device guides. Troubleshooting Display Settings Where to Find Help If your computer or TV shows no display or has other display problems, you can find help from a variety of sources: • Television - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 250
4 After ensuring that you are using the correct connectors on the back of the TV and the computer, reconnect the video cable to the computer and the TV. 5 Turn on the TV and the computer. The TV should be shown as a display device on the Display Properties menu. TV Resolution is Blurry Use the - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 251
Security and Privacy Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords The Microsoft® Windows® operating system has security features such as administrator passwords and user passwords that let you control access to your computer and the information stored on - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 252
have access to and the programs they can install. FOR MORE INFORMATION: To learn more about administrator rights, see Windows Help and Support: click Start or → Help and Support. Setting Access Permissions on Folders or Files 1 Log in to your computer as administrator. 2 Locate the folder or - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 253
, check the folders or links on your Control Panel, or search Windows Help and Support on your computer. Passwords Anyone can log on to your computer and , as well as to your computer. Passwords with at least a 10-character combination that includes alphabetic, numeric, and special characters adds a - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 254
FOR MORE INFORMATION: To learn more about creating secure passwords, see Windows Help and Support: click Start or → Help and Support. Smart Cards NOTE: The smart card feature may not be available authenticate your user identity and helps keep your Dell computer secure. 254 Security and Privacy - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 255
your computer. Using a digital image from the camera in your computer, the facial recognition software Windows Firewall For Windows Vista® 1 Click Start → Control Panel→ Security→ Windows Firewall. For Windows® XP Click Start Firewall. → Control Panel→ Security Center→ Windows 2 Turn the Windows - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 256
box, and then click OK. FOR MORE INFORMATION: To learn more about encryption, see "Encryption: recommended links" in Windows Help and Support: click Start or → Help and Support. Using Antivirus Software By using an antivirus software program, you can protect your computer from computer viruses - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 257
: To learn more about using public wireless networks, see the following topics in Windows Help and Support: click Start or → Help and Support. • To find a public wireless network location • Manually add a wireless network to the Preferred Networks list • Connect to an available wireless - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 258
FOR MORE INFORMATION: To learn more about viruses and how to protect against them, see the following topics in Windows Help and Support: click Start or → Help and Support. • How do I remove a computer virus? • How can I tell if my computer has a virus? Dealing With Cookies Cookies are used by - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 259
To learn more about spyware and malware, see "Spyware and Malware" on page 182. Also, see the following topics in Windows Help and Support: click Start or → Help and Support • Remove spyware from your computer • Using anti-malware software to help protect your computer • When to trust a website - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 260
260 Security and Privacy - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 261
remotely from another computer. You must be logged on as administrator to enable Remote Desktop. To set up the host computer, you need: • Microsoft Windows XP Professional must be installed on the computer containing the files and programs that you want to access from a remote computer. Microsoft - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 262
Network (VPN). • Appropriate user accounts and permissions configured on the remote Windows XP Professional host to allow remote access. If your client computer is not one of the dynamic naming services that map a fully qualified domain name to the IP. 262 Microsoft®Windows® XP Pro Remote Desktop - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 263
EXAMPLE: Some remote users take advantage of a free service from No-IP.com. The No-IP.com software Remote Desktop feature, see "Windows XP Pro Remote Desktop configuration, use, and troubleshooting tips" in your Windows XP Professional Resource Kit. Microsoft®Windows® XP Pro Remote Desktop 263 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 264
264 Microsoft®Windows® XP Pro Remote Desktop - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 265
data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your Restore did not resolve your operating system problem. Using Microsoft® Windows® System Restore The Windows operating systems provide a System Restore option - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 266
were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System did not resolve the issue, you may undo the last system restore. Windows® XP 1 Click Start System Restore. → All Programs→ Accessories→ System Tools→ - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 267
Restore did not resolve your operating system problem. NOTE: Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore (Windows Vista) or Dell PC Restore (Windows XP) only as the last method to restore - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 268
Factory Image Restore 1 Turn on the computer. When the Dell logo appears, press several times to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. The System Recovery Options window appears. 3 Select a keyboard layout and click Next. 4 To access the recovery options - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 269
The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 270
3 Click Exit if the Install Windows message appears. 4 Restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 271
personnel diagnose and fix the problem(s). 4 If an error message occurs in a program, see the program's documentation. NOTE: The procedures in this document were written for the Windows default view, and may not apply if you set your Dell computer to the Windows Classic view. Troubleshooting 271 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 272
System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to indicate different power states, such as power, no power, or standby. This light can also indicate internal power problems. See your Service Manual for - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 273
light is blue and the computer is not responding, see the Service Manual for your computer. NOTE: On certain systems the power light is green. • If the power light is blinking blue, the computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 274
and front panel cable are securely connected to the system board (see the Service Manual for your computer). • If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem may exist. - Ensure that the voltage selection switch is set to match the - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 275
of the lights to help identify the problem. FOR MORE INFORMATION: to learn more about the meaning of the various keyboard status lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. System Messages for Desktop Computers - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 276
system board itself may have a failure (see "Contacting Dell" on page 337 for assistance). NOTICE - HARD DRIVE Keyboard failure or keyboard cable loose (see "Keyboard Problems for External Keyboards" on page 292). MEMORY ADDRESS LINE FAILURE AT (ADDRESS), READ VALUE EXPECTING 276 Troubleshooting - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 277
or time (see "Entering the System Setup Program" on page 308). If the problem persists, replace the CMOS battery. S H U T D O W N F A I L U R E - Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). TIME-OF-DAY CLOCK STOPPED - PLEASE RUN THE SYSTEM SETUP Troubleshooting 277 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 278
RUN THE SETUP UTILITY. PRESS F5 TO RUN ONBOARD DIAGNOSTICS. - • Reseat the memory (for instructions, see your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may have occurred. Contact Dell for assistance (see "Contacting Dell" on page 337 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 279
THE BATTERY. THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. PLEASE CONNECT A DELL XXX-W SPECIFICATIONS. IT IS ADVISABLE TO IMMEDIATELY BACK UP YOUR DATA AND REPLACE YOUR HARD DRIVE BY CALLING YOUR SUPPORT DESK OR D E L L. - Contact Dell for assistance (see "Contacting Dell - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 280
N U E . - Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). ***PROCESSOR Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 If the Help and Support window displays a Fix a Problem section, click Hardware Troubleshooter - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 281
If you experience a problem with your computer, see "Troubleshooting" on page 271 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. See "System Setup" on page 307 to review your computer's configuration - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 282
that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, and so on. • Answer any questions that - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 283
32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run. 8 Continue with "Using the Dell Diagnostics Main Menu" on page 284. Troubleshooting 283 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 284
code and a description of the problem. Write down the error code and problem description and see "Contacting Dell" on page 337. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you run a test - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 285
Information and provides you with support options for your computer such as drivers and downloads, training, tutorials, and Knowledge Base articles. The application also provides you with options for contacting Dell Technical Support including live chat, phone and E-mail. Troubleshooting 285 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 286
computer. • Dell Datasafe™ Online Backup - Click to access online backup and recovery service offered by Dell for your computer. • ContactUs - Click to access multiple options for contacting Dell. • Feedback - Click to provide your feedback for Dell Support Center application. 286 Troubleshooting - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 287
battery (see the instructions that came with your computer). If the battery still does not work properly, contact Dell (see "Contacting Dell" on page 337). Drive Problems , see your Service Manual or contact Dell (see "Contacting Dell" on page 337). Windows® XP • Click Start Troubleshooting 287 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 288
's Documentation and see "Running the Dell Diagnostics" on page 281. Optical Drive Problems R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Windows Hardware Troubleshooter" on page 280. R U N T H E D E L L D I A G N O S T I C S - See "Running the Dell Diagnostics" on page 281. Optical - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 289
Follow the instructions on the screen. Windows XP 1 Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 290
instructions on the screen to identify and resolve modem problems. Modem Helper is not available on certain computers. VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - Windows communicating with Windows. If all commands receive responses, the modem is operating properly. Windows XP 1 Click - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 291
Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: Your computer supports - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 292
, then try using the keyboard. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Windows Hardware Troubleshooter" on page 280. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer. For - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 293
it runs in an environment similar to non-Windows Vista operating system environments. 1 Click Start → Control Panel→ Programs→ Programs and Features→ Use an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. Troubleshooting 293 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 294
power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer. See "Contacting Dell" on page 337. Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 295
memory supported by your computer, see the documentation shipped with your computer. • Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions - Troubleshooting 295 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 296
Drivers for Media Drives" on page 79. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Windows Hardware Troubleshooter" on page 280. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions (see the Service Manual for your - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 297
(POWER2) (see the Service Manual for your computer). • Remove and then reinstall all memory modules (see the documentation E R E N C E - Some possible causes of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip Troubleshooting 297 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 298
Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell the settings, as needed. Windows XP 1 Click Start → Control - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 299
. Windows XP 1 Click Start → Control Panel→ Printers and Other Hardware→ Scanners and Cameras. 2 If your scanner is listed, Windows recognizes the scanner. R E I N S T A L L T H E S C A N N E R D R I V E R - See the scanner documentation for instructions. Sound and Speaker Problems CAUTION - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 300
lights, or halogen lamps to check for interference. RUN THE SPEAKER DIAGNOSTICS R E I N S T A L L T H E S O U N D D R I V E R - See "Installing Drivers for Media Drives" on page 79. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See"Windows Hardware Troubleshooter" on page 280. 300 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 301
of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). R E I N S T A L L T H E T O U C H P A D D R I V E R - See "Installing Drivers for Media Drives" on page 79. Troubleshooting 301 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 302
Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell support.dell.com. The Screen is Blank NOTE: For troubleshooting - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 303
settings, as needed. 3 3D image quality is poor Windows XP 1 Click Start → Control Panel→ Appearance and Themes. R S E T T I N G S - See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the Troubleshooting 303 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 304
a lamp. - Ensure that the main power cable and front panel cable are securely connected to the system board (see the Service Manual for your computer). • If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 305
board (see the Service Manual for your computer.) reinstall the memory modules (see service is free and can be customized for content, format, and how frequently you receive notifications. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate. Troubleshooting - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 306
306 Troubleshooting - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 307
(system settings), see Windows Help and Support: click Start or → Help and Support. Use the system setup , such as the amount of system memory Run the system setup program to become user or are directed to do so by Dell technical support, do not change the system setup program settings - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 308
System Setup Program 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then, shut down your computer and try again. Working With - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 309
Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start the operating system. You can control the boot sequence and enable/disable devices using the Boot Order page of the system setup program. NOTE: To change the boot - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 310
1 Shut down the computer through the Start menu. 2 Turn on the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again. 3 When the boot device list - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 311
the BIOS update file for your computer at the Dell Support website at support.dell.com. 3 Click Download Now to download the file. 4 If the Export Compliance Disclaimer window appears, click Yes, I Accept this Agreement. The File Download window appears. 5 Click Save this program to disk, and then - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 312
7 Click Close when the Download Complete window appears. The file icon appears on your desktop and is titled the same as the downloaded BIOS update file. 8 Double-click the file icon on the desktop and follow the instructions on the screen. 312 System Setup - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 313
rates of 480 Mbps in case of USB 2.0. USB gives you a single, standardized way to connect many devices to your computer. USB also supports Plug-and-Play installation and hot swapping. The USB standard uses A and B connectors to avoid confusion: • Connectors A head upstream toward the computer - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 314
hot swapping. While the USB 2.0 technology supports speed only upto 480 Mbps, the IEEE 1394b supports speed upto 800 Mbps. IEEE 1394 is preferred for high bandwidth applications such as connecting digital video cameras and external hard drives. . Pin Signal 1 TPB- 2 TPB+ 3 TPA- 4 TPA+ 314 Ports - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 315
RS232 Serial Port A serial port is a serial communication physical interface through which information transfers in or out one bit at a time. Serial port is usually identified with RS-232 standard compliant hardware. Some of the devices that commonly use serial port are dial-up - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 316
or out 8 bits of data (1 byte) at a time. These 8 bits are transmitted parallel to each other, as opposed to the same eight bits being transmitted serially 3 D1 4 D2 5 D3 6 D4 7 D5 8 D6 9 D7 10 /ACK 11 BUSY 12 PE 13 SEL Pin Signal 14 /AUTOFD 15 /ERROR 16 /INIT 17 /SELIN 18 GND 19 GND 20 GND 21 GND - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 317
eSATA Port SATA (Serial Advanced Technology Attachment) is a computer bus primarily designed for transfer of data between a computer and mass storage devices such as hard disk drives and optical drives. External SATA or eSATA, users can now utilize shielded cable lengths up to 2 meters outside the - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 318
an internal modem to a telephone line. A modem is used to connect a computer to the Internet by making a data call over phone lines to an Internet Service Provider (ISP). Usually, there are two modem ports side by side. The one marked line (or with a line symbol) is connected to the telephone line - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 319
or to an Internet gateway which shares a fast Internet connection between computers. Data moves through these at speeds of either 10 Mbps, 100 Mbps, or 1000 Mbps depending on the speed supported by the network card in the computer. When in use, lights on these devices flicker. The ACT light flickers - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 320
Keyboard and Mouse Port (PS2) The PS/2 standard, introduced by IBM in 1987, stands for Personal System/2. PS/2 port is commonly used to plug in a keyboard or mouse. Pin Signal 1 Keyboard/mouse data 2 (Reserved) 3 Ground 4 Keyboard/mouse power (+5 V) 5 Keyboard/mouse clock 6 (Reserved) 320 Ports - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 321
Video Graphics Array (VGA) port supports the basic graphic hardware before a device-specific driver is loaded into the computer. Pin Signal 1 RED Video 2 GREEN Video 3 BLUE Video 4 NC 5 GND 6 RED Video GND 7 GREEN Video GND 8 BLUE Video GND Pin Signal 9 DDC 5V+ 10 SYNC GND 11 MONITOR_DETECT- 12 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 322
Port DVI-I (Digital Video Interface-Integrated) port supports both analog signals and digital signals in a DDC CLK 7 DDC DATA 8 ANALOG VERT SYNC 9 TMDS DATA1- 10 TMDS DATA1+ 11 TMDS DATA1/3 SHLD 12 TMDS DATA3- Pin Signal 13 TMDS DATA3+ 14 +5V 15 GND (FOR +5V) 16 HOT PLUG DETECT 17 TMDS DATA0- 18 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 323
), also known as Y/C is an analog video signal that carries the video data as two separate signals, luma (brightness) and chroma (color). S-Video supports a standard definition video, but does not carry audio on the same cable. S-Video provides sharp images when using a clean DVD source. S-Video - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 324
Component Video Component video consists of three signals. The first is the luminance signal, which indicates brightness or black & white information that is contained in the original RGB (red green blue) signal. It is referred to as the Y component. The second and third signals are called color - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 325
Composite Video Composite video is an interface for sending or receiving an analog video signal. It is a composite of several signals, LUMA, CHROMA, and SYNC (together referred to as CVSB or Composite Video Blanking and Sync). LUMA represents the brightness or luminance of the picture and includes - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 326
transmitting uncompressed digital streams. On a single cable, HDMI supports PC or TV video formats such as standard, enhanced, and 8 TMDS Data0 Shield 9 TMDS Data0- 10 TMDS Clock+ Pin Signal 11 TMDS Clock Shield 12 TMDS Clock- 13 CEC 14 Reserved (N.C. on device) 15 SCL 16 SDA 17 DDC/CEC Ground 18 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 327
and Benefits" on page 56. Pin Signal 1 ML_Lane 0(p) 2 GND 3 ML_Lane 0(n) 4 ML_Lane 1(p) 5 GND 6 ML_Lane 1(n) 7 ML_Lane 2(p) 8 GND 9 ML_Lane 2(n) 10 ML_Lane 3(p) Pin Signal 11 GND 12 ML_Lane 3(n) 13 GND 14 GND 15 AUX_CH(p) 16 GND 17 AUX_CH(n) 18 Hot Plug 19 DP_PWR Return 20 DP_PWR Ports 327 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 328
a serial interface for transferring digital audio from CD and DVD players to amplifiers and TVs. S/PDIF uses unbalanced 75 ohm coaxial cable up to 10 meters with coaxial RCA connectors or optical fiber terminated with a Toslink (Toshiba link) connector. NOTE: There are no differences in the signals - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 329
Audio Ports 1 6 5 2 3 4 Port Signal Connection 1 line-in connector Use the (blue) line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR. On computers with a sound card, use the connector on the card. 2 lineout/ headphone Use the (green) line-out - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 330
330 Ports - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 331
that pertain to the problem your computer is experiencing. 2 Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). 3 Fill out the "Diagnostics Checklist" on page 336. This checklist helps you to organize information Dell's support services will need to troubleshoot your computer - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 332
services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 333 for a more extensive list of Dell Support online services and features. 5 If the preceding steps have not resolved the problem, see "Contacting Dell - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 333
about Dell products and services on the following websites: www.dell.com www.dell.com/ap (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American and Caribbean countries) www.dell.ca (Canada only) You can access Dell Support through - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 334
, you can go to support.dell.com, or you can call the automated order-status service. A recorded message prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 337. Problems With Your Order If you - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 335
your Express Service Code ready when you call. The code helps Dell's automated-support telephone Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 336
back of your computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: 336 - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 337
, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 338
338 Getting Help - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 339
advanced configuration and power interface - A power management specification that enables Microsoft® Windows® operating systems to put a computer in standby memory. AHCI - Advanced Host Controller Interface - An interface for a SATA hard drive Host Controller which allows the storage driver to - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 340
bit - The smallest unit of data interpreted by your computer. Bluetooth ensure that you always have a bootable CD available. Your Drivers and Utilities (or ResourceCD) is a bootable CD. bootable disk which can be either a reserved section of main memory or an independent high-speed storage device. The - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 341
Control Panel - A Windows utility that allows you bit prefetch and other architectural changes to boost memory speed to over 400 MHz. device - Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver - See driver. DIMM - dual in-line memory - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 342
direct memory access - A channel that allows certain types of data transfer between RAM and specific group of users. A user logs on to the domain to gain access to the resources. DRAM - dynamic random-access memory - Memory that stores information in integrated circuits containing capacitors. driver - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 343
support both the PCI Express and USB 2.0 standard. Express Service Code - A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service DRAM chips and an Advanced Memory Buffer (AMB) that speeds - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 344
path and physical interface between the processor and RAM. FTP - file transfer protocol - A standard by means of menus, windows, and icons. Most programs that operate on the Windows operating systems are GUIs. management mode that saves everything in memory to a reserved space on the hard drive - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 345
IEEE 1394-compatible devices, such as digital cameras and DVD players, to the computer. Keyboards and printers are I/O devices. I/O address - An address in RAM that is associated with a specific cannot operate both devices simultaneously. ISP - Internet service provider - A company that allows you to - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 346
waves to form a wide area network (WAN). LCD - liquid crystal display - The technology used by of memory chip capacity that equals 1024 Kb. Mbps - megabits per second - One million bits per bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory - A - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 347
memory, such as RAM, ROM, and video memory. Frequently, the word memory is used as a synonym for RAM. memory address - A specific location where data is temporarily stored in RAM. memory of image resolution used for digital cameras. ms - millisecond - A section of the Windows taskbar that contains - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 348
- peripheral component interconnect - PCI is a local bus that supports 32-and 64-bit data paths, providing a high-speed data path between the processor will operate at the slower speed. PCMCIA - Personal Computer Memory Card International Association - The organization that establishes standards for - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 349
redundancy. Some common implementations of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. RAM - random-access memory - The primary temporary storage area for program instructions and data. Any information stored in RAM is lost when you shut down your computer. readme file - A text file - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 350
digital device or digital camera to your computer. Service Tag - A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support. Also see Express Service Code. setup program - A program - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 351
the video controller and its drivers, and the amount of video memory installed in the computer. S- supports resolutions up to 1400 x 1050. system board - The main circuit board in your computer. Also known as the motherboard programming interface - Enables Windows programs to operate with a wide - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 352
text; for example, Windows Notepad uses a UMA - unified memory allocation - System memory dynamically allocated Small UPS systems provide battery power for a few device such as a USB-compatible keyboard, mouse, joystick, scanner, video cards and controllers that supports resolutions up to 1600 x - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 353
. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours. wallpaper - The background pattern or picture on the Windows desktop. Change your wallpaper through the Windows Control Panel. You can also scan in your favorite picture and make it wallpaper. WLAN - wireless - Dell Inspiron 15 1564 | Inspiron 15 1564 Dell Technology Guide - Page 354
X XGA - extended graphics array - A video standard for video cards and controllers that supports resolutions up to 1024 x 768. Z ZIF - zero insertion force - A type of socket or connector that allows a computer chip to be installed or removed with no
www.dell.com | support.dell.com
Dellâ„¢ Technology Guide