Dell Inspiron 15 5510 Service Manual
Dell Inspiron 15 5510 Manual
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- Dell Inspiron 15 5510 | Service Manual - Page 1
Inspiron 15 5510 Service Manual Regulatory Model: P106F Regulatory Type: P106F001 March 2021 Rev. A00 - Dell Inspiron 15 5510 | Service Manual - Page 2
of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be - Dell Inspiron 15 5510 | Service Manual - Page 3
-ESD protection...7 ESD field service kit ...8 Transporting sensitive components...9 Exiting Service Mode...9 After working inside your computer...9 Chapter 2: Removing and installing components 10 Recommended tools...10 Screw list...10 Major components of Inspiron 15 5510...11 Base cover...13 - Dell Inspiron 15 5510 | Service Manual - Page 4
65 Clearing CMOS settings...69 Clearing BIOS (System Setup) and System passwords 70 Chapter 5: Troubleshooting...71 SupportAssist diagnostics...71 Locate the Service Tag or Express Service Code of your Dell computer 71 System-diagnostic lights...71 Recovering the operating system...72 Flashing the - Dell Inspiron 15 5510 | Service Manual - Page 5
Backup media and recovery options...73 WiFi power cycle...73 Drain residual flea power (perform hard reset)...74 Chapter 6: Getting help and contacting Dell 75 Contents 5 - Dell Inspiron 15 5510 | Service Manual - Page 6
and press the power button for 3 seconds or until the Dell logo appears on the screen. 3. Press any key to continue any key to continue the Service Mode procedure. NOTE: The Service Mode procedure automatically skips the following the system board. Safety instructions Use the following safety - Dell Inspiron 15 5510 | Service Manual - Page 7
troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions may not be obvious, such as intermittent problems or a shortened product life span. As the - Dell Inspiron 15 5510 | Service Manual - Page 8
for safe transport. ESD protection summary It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate - Dell Inspiron 15 5510 | Service Manual - Page 9
When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Exiting Service Mode Service Mode allows users to immediately cut off electricity from the computer and conduct repairs - Dell Inspiron 15 5510 | Service Manual - Page 10
2 Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 ● Plastic scribe Screw list NOTE: When - Dell Inspiron 15 5510 | Service Manual - Page 11
reader I/O board M2x3 M2x3 Touchpad M1.6x2 Touchpad M2x1.8 Power-adapter port M2.5x4 Display hinges M2.5x4 Quantity 2 1 1 3 2 2 6 Screw image Major components of Inspiron 15 5510 The following image shows the major components of Inspiron 15 5510. Removing and installing components 11 - Dell Inspiron 15 5510 | Service Manual - Page 12
9. Display assembly 10. Coin-cell battery 11. I/O board 12. M.2 2280 solid-state drive, if installed 13. Wireless card 14. M.2 2230 solid-state drive, if installed 15. Power-button with optional fingerprint-reader 12 Removing and installing components - Dell Inspiron 15 5510 | Service Manual - Page 13
according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. Base cover Removing the base 1. Follow the procedure in Before working inside your computer. 2. Enter Service Mode. About this task The following images indicate the location of the - Dell Inspiron 15 5510 | Service Manual - Page 14
Steps 1. Loosen the two (M2x7.75) captive screws that secure the base cover to the palm-rest and keyboard assembly. 2. Remove the seven (M2x4) screws that secure the base cover to the palm-rest and keyboard assembly. 3. Using a plastic scribe, pry the base cover beside the display hinges, and then - Dell Inspiron 15 5510 | Service Manual - Page 15
that secure the base cover to the palm-rest and keyboard assembly. Next steps 1. Exit Service Mode. 2. Follow the procedure in After working inside your computer. Battery Lithium-ion battery precautions temperatures, or disassemble battery packs and cells. Removing and installing components 15 - Dell Inspiron 15 5510 | Service Manual - Page 16
to pry on or against the battery. ● Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental puncture or damage Dell technical support for assistance. See www.dell.com/contactdell. ● Always purchase genuine batteries from www.dell.com or authorized Dell - Dell Inspiron 15 5510 | Service Manual - Page 17
Installing the 3-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the 3-cell (41 Wh) battery and provides a visual representation of the installation - Dell Inspiron 15 5510 | Service Manual - Page 18
Steps 1. Peel the tape that secures the battery cable to the system board. 2. Disconnect the battery cable from the system board. 3. Remove the four (M2x3) screws that secure the 4-cell battery to the palm-rest and keyboard assembly. 4. Lift the 4-cell battery, along with its cable, off the palm- - Dell Inspiron 15 5510 | Service Manual - Page 19
Remove the base cover. 3. Remove the 3-cell battery or 4-cell battery, whichever applicable. NOTE: If battery is disconnected from system board for service, then there is a delay during system boot as the system undergoes RTC battery reset. About this task The following images indicate the location - Dell Inspiron 15 5510 | Service Manual - Page 20
Steps 1. Flip the battery and remove the battery cable from the routing guides on the battery. 2. Disconnect the battery cable from the connector on the battery. 3. Lift the battery cable off the battery. Installing the battery cable Prerequisites - Dell Inspiron 15 5510 | Service Manual - Page 21
battery cable on the battery. 2. Route the battery cable through the routing guides on the battery. 3. Connect the battery cable to the connector on the 1. Follow the procedure in Before working inside your computer. 2. Enter Service Mode. 3. Remove the base cover. About this task The following - Dell Inspiron 15 5510 | Service Manual - Page 22
Steps 1. Lift the Mylar to access the memory module. 2. Use your fingertips to pull the securing clips from both sides of the memory module until the memory module pops-up. 3. Remove the memory module from the memory-module slot. NOTE: Repeat step 1 to step 3 to remove any other memory modules - Dell Inspiron 15 5510 | Service Manual - Page 23
module and reinstall it. NOTE: Repeat step 1 to step 4 to install any other memory modules in your computer. Next steps 1. Install the base cover. 2. Exit Service Mode. 3. Follow the procedure in After working inside your computer. Removing and installing components 23 - Dell Inspiron 15 5510 | Service Manual - Page 24
, do not remove the solid-state drive while the computer is in sleep or on state. 2. Enter Service Mode. 3. Remove the base cover. About this task NOTE: Depending on the configuration ordered, your computer may support a 2230 solid-state drive, or a 2280 solid-state drive in M.2 slot one. NOTE: This - Dell Inspiron 15 5510 | Service Manual - Page 25
solid-state drive. NOTE: Depending on the configuration ordered, your computer may support a 2230 solid-state drive, or a 2280 solid-state drive in and keyboard assembly. Next steps 1. Install the base cover. 2. Exit Service Mode. 3. Follow the procedure in After working inside your computer. - Dell Inspiron 15 5510 | Service Manual - Page 26
2. Enter Service Mode. 3. Remove the base cover. About this task NOTE: Depending on the configuration ordered, your computer may support a 2280 solid- state drive. NOTE: Depending on the configuration ordered, the computer one may support a 2280 solid-state drive, or a 2230 solid-state drive in M.2 - Dell Inspiron 15 5510 | Service Manual - Page 27
screw (M2x3) that secures the 2280 solid-state drive to the palm-rest and keyboard assembly. Next steps 1. Install the base cover. 2. Exit Service Mode. 3. Follow the procedure in After working inside your computer. Installing the solid-state drive mounting bracket on M.2 slot one About this task - Dell Inspiron 15 5510 | Service Manual - Page 28
-state drive from M.2 slot two Prerequisites NOTE: M.2 slot two supports only 2230 solid-state drive. NOTE: This procedure applies only to solid-state drive while the computer is in sleep or on state. 2. Enter Service Mode. 3. Remove the base cover. About this task The following image indicates the - Dell Inspiron 15 5510 | Service Manual - Page 29
Steps 1. Remove the screw (M2x3) that secures the solid-state drive thermal shield and the solid-state drive to the palm-rest and keyboard assembly. 2. Slide and lift the solid-state drive thermal shield off the solid-state drive. 3. Slide and remove the solid-state drive from the M.2 slot two. - Dell Inspiron 15 5510 | Service Manual - Page 30
About this task NOTE: Solid-state drives are fragile. Exercise care when handling the solid-state drive. NOTE: M.2 slot two supports only 2230 solid-state drive. NOTE: This procedure applies only to computers shipped with a 2230 solid-state drive installed in M.2 slot two. The following image - Dell Inspiron 15 5510 | Service Manual - Page 31
state drive thermal shield and solid-state drive to the palm-rest and keyboard assembly. Next steps 1. Install the base cover. 2. Exit Service Mode. 3. Follow the procedure in After working inside your computer. Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before - Dell Inspiron 15 5510 | Service Manual - Page 32
Steps 1. Remove the screw (M2x4) that secures the wireless-card bracket to the wireless card and system board. 2. Remove the wireless-card bracket from the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card from the wireless-card slot. - Dell Inspiron 15 5510 | Service Manual - Page 33
following table provides the antenna-cable color scheme for the wireless card that is supported by your computer. Table 2. Antenna-cable color scheme Connectors on the wireless the system board. Next steps 1. Install the base cover. 2. Exit Service Mode. Removing and installing components 33 - Dell Inspiron 15 5510 | Service Manual - Page 34
in After working inside your computer. Fan Removing the fan Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Enter Service Mode. 3. Remove the base cover. About this task The following images indicate the location of the fan and provide a visual representation - Dell Inspiron 15 5510 | Service Manual - Page 35
to the palm-rest and keyboard assembly. 3. Connect the fan cable to the system board. Next steps 1. Install the base cover. 2. Exit Service Mode. 3. Follow the procedure in After working inside your computer. Coin-cell battery Removing the coin-cell battery Prerequisites 1. Follow the procedure in - Dell Inspiron 15 5510 | Service Manual - Page 36
About this task The following images indicate the location of the coin-cell battery and provide a visual representation of the removal procedure. Steps 1. Disconnect the coin-cell battery cable from the I/O board. 2. Peel the coin-cell battery from the palm-rest and keyboard assembly. Installing - Dell Inspiron 15 5510 | Service Manual - Page 37
. NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. 2. Enter Service Mode. 3. Remove the base cover. About this task The following images indicate the location of the heatsink and provide a visual representation of the - Dell Inspiron 15 5510 | Service Manual - Page 38
Steps 1. In reverse sequential order (as indicated on the heat sink), loosen the four captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heatsink Prerequisites If you are replacing a component, remove the existing component before - Dell Inspiron 15 5510 | Service Manual - Page 39
sink), tighten the four captive screws that secure the heat sink to the system board. Next steps 1. Install the base cover. 2. Exit Service Mode. 3. Follow the procedure in After working inside your computer. I/O board Removing the I/O board Prerequisites 1. Follow the procedure in Before working - Dell Inspiron 15 5510 | Service Manual - Page 40
Steps 1. Remove the three (M2.5x4) screws that secure the left hinge to the palm-rest and keyboard assembly. 2. Open the display hinge at an angle of 90 degrees. 3. Open the latch, and disconnect the power button with optional fingerprint reader cable from the I/O board. 4. Disconnect the coin-cell - Dell Inspiron 15 5510 | Service Manual - Page 41
) screws that secure the left display hinge to the palm-rest and keyboard assembly. Next steps 1. Install the base cover. 2. Exit Service Mode. 3. Follow the procedure in After working inside your computer. Speakers Removing the speakers Prerequisites 1. Follow the procedure in Before working inside - Dell Inspiron 15 5510 | Service Manual - Page 42
cable, keyboard cable, and the touchpad cable from the system board. 2. Note the speaker cable routing, and remove the speaker cable from the routing guides on the palm-rest and keyboard assembly. 3. Peel the tape that secures the speaker cable to the palm-rest and keyboard assembly. 4. Disconnect - Dell Inspiron 15 5510 | Service Manual - Page 43
speaker cable to the system board. 3. Route the speaker cable through the routing guides on the palm-rest and keyboard assembly. 4. Connect the keyboard backlit cable, 1. Install the base cover. 2. Exit Service Mode. 3. Follow the procedure in After working inside your computer. Removing - Dell Inspiron 15 5510 | Service Manual - Page 44
Touchpad Removing the touchpad Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. About this task The following images indicate the location of the touchpad and provide a visual representation of the removal procedure. - Dell Inspiron 15 5510 | Service Manual - Page 45
Steps 1. Slide the touchpad into the slot on the palm-rest and keyboard assembly. NOTE: Turn the computer over and open the display. Ensure that the touchpad is equally aligned along all four sides. 2. Replace the two (M2x1.8) screws that secure the touchpad to the palm-rest and keyboard assembly. - Dell Inspiron 15 5510 | Service Manual - Page 46
Display assembly Removing the display assembly Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Enter Service Mode. 3. Remove the base cover. About this task The following images indicate the location of the display assembly and provide a visual representation of the - Dell Inspiron 15 5510 | Service Manual - Page 47
Steps 1. Peel the tape that secures the display cable to the system board. 2. Open the latch and disconnect the display cable from the system board. 3. Remove the three (M2.5x4) screws that secure the left-display hinge to the system board. 4. Remove the three (M2.5x4) screws that secure the right- - Dell Inspiron 15 5510 | Service Manual - Page 48
Installing the display assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the display assembly and provides a visual representation of the installation - Dell Inspiron 15 5510 | Service Manual - Page 49
the latch to secure the cable. 6. Adhere the tape that secures the display cable to the system board. Next steps 1. Install the base cover. 2. Exit Service Mode. 3. Follow the procedure in After working inside your computer. Removing and installing components 49 - Dell Inspiron 15 5510 | Service Manual - Page 50
reader Removing the power button with optional fingerprint reader Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Enter Service Mode. 3. Remove the base cover. 4. Remove the I/O board. About this task The following images indicate the location of the power - Dell Inspiron 15 5510 | Service Manual - Page 51
optional fingerprint reader to the palm-rest and keyboard assembly. Next steps 1. Install the I/O board. 2. Install the base cover. 3. Exit Service Mode. 4. Follow the procedure in After working inside your computer. System board Removing the system board Prerequisites 1. Follow the procedure in - Dell Inspiron 15 5510 | Service Manual - Page 52
3. Remove the 3-cell battery or 4-cell battery, whichever applicable. 4. Remove the memory module. 5. Remove the M.2 2280 solid-state drive or M.2 2230 solid-state drive from M.2 slot one, whichever applicable. 6. Remove the M.2 2230 solid-state drive from M.2 slot two, if applicable. 7. Remove the - Dell Inspiron 15 5510 | Service Manual - Page 53
Removing and installing components 53 - Dell Inspiron 15 5510 | Service Manual - Page 54
order to simplify the procedure and preserve the thermal bond between the system board and heat-sink. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. 54 Removing and installing components - Dell Inspiron 15 5510 | Service Manual - Page 55
NOTE: Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program. You must make the appropriate changes again after you replace the system board. The following image indicates the connectors on your system board. Figure 2. System board connectors 1. - Dell Inspiron 15 5510 | Service Manual - Page 56
56 Removing and installing components - Dell Inspiron 15 5510 | Service Manual - Page 57
Steps 1. Align and place the system board on the palm-rest and keyboard assembly. 2. Replace the three (M2x2) screws that secure the system board to the palm-rest and keyboard assembly. 3. Connect the display cable to the system board and close the latch to secure the cable. 4. Adhere the tape that - Dell Inspiron 15 5510 | Service Manual - Page 58
14. Adhere the tape that secures the I/O-board cable to the system board. 15. Close the right display hinge. 16. Replace the three (M2.5x4) screws 1. Follow the procedure in Before working inside your computer. 2. Enter Service Mode. 3. Remove the base cover. About this task The following images - Dell Inspiron 15 5510 | Service Manual - Page 59
-rest and keyboard assembly. 2. Route the power-adapter port cable through the routing guide on the palm-rest and keyboard assembly. 3. Adhere the tape that secures the 1. Install the base cover. 2. Exit Service Mode. 3. Follow the procedure in After working inside your computer. Removing - Dell Inspiron 15 5510 | Service Manual - Page 60
along with the heat sink. 12. Remove the power-button with optional fingerprint reader. 13. Remove the power-adapter port. 14. Remove the speakers. 15. Remove the touchpad. 16. Remove the display assembly. About this task After performing the steps in the pre-requisites, you are left with the palm - Dell Inspiron 15 5510 | Service Manual - Page 61
Installing the palm-rest and keyboard assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task Place the palm-rest and keyboard assembly on a flat surface. Removing and installing components 61 - Dell Inspiron 15 5510 | Service Manual - Page 62
the M.2 2230 solid-state drive in M.2 slot two, if applicable. 13. Install the memory module. 14. Install the 3-cell battery or 4-cell battery, whichever applicable. 15. Install the base cover. 16. Follow the procedure in After working inside your computer. 62 Removing and installing components - Dell Inspiron 15 5510 | Service Manual - Page 63
3 Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ SLN128938. Drivers and downloads 63 - Dell Inspiron 15 5510 | Service Manual - Page 64
boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2 key 64 System setup - Dell Inspiron 15 5510 | Service Manual - Page 65
or may not be displayed. Table 4. System setup options-System information menu Overview BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. Asset Tag Displays the Asset Tag of the computer. Manufacture Date Displays the manufacture date of - Dell Inspiron 15 5510 | Service Manual - Page 66
Table 4. System setup options-System information menu Overview Health Displays the battery health. AC Adapter Displays whether an AC adapter is connected. If connected, the AC adapter type. PROCESSOR Processor Type Displays the processor type. Maximum Clock Speed Displays the maximum - Dell Inspiron 15 5510 | Service Manual - Page 67
Table 5. System setup options-Boot Configuration menu Boot Configuration By default, ONBOARD NIC (IPV6) is selected By default, UEFI Hard Drive is selected Secure Boot Enable Secure Boot Enables secure boot using only validated boot software. Default: OFF Secure Boot Mode Modifies the behavior - Dell Inspiron 15 5510 | Service Manual - Page 68
device controller. Default: RAID On. Storage device is configured to support RAID functions. When enabled, all NVMe and SATA devices will be the value specified by Dell Auto OS Recovery Threshold, and local Service does not boot, or is not installed. Default: ON Dell Auto OS Recovery Threshold - Dell Inspiron 15 5510 | Service Manual - Page 69
Table 10. System setup options-Update,Recovery menu Update,Recovery Default: 2. Table 11. System setup options-System Management menu System Management Service Tag Displays the Service Tag of the computer. Asset Tag Creates a system Asset Tag that can be used by an IT administrator to uniquely - Dell Inspiron 15 5510 | Service Manual - Page 70
. Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows - Dell Inspiron 15 5510 | Service Manual - Page 71
codes and recommended solutions are intended for Dell service technicians to troubleshoot problems. You should only perform troubleshooting and repairs as authorized or directed by the Dell technical support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty - Dell Inspiron 15 5510 | Service Manual - Page 72
white) Problem description 1,1 troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures. For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at www.dell.com/support - Dell Inspiron 15 5510 | Service Manual - Page 73
BIOS Update Utility appears. Follow the instructions on the screen to complete the BIOS update. Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering Windows operating - Dell Inspiron 15 5510 | Service Manual - Page 74
Draining residual flea power, also known as a performing a "hard reset", is also a common troubleshooting step if your computer does not power on or boot into the operating system. To drain residual a hard reset, see the knowledge base article SLN85632 at www.dell.com/support. 74 Troubleshooting - Dell Inspiron 15 5510 | Service Manual - Page 75
through videos, manuals and documents. In Windows search, type Contact Support, and press Enter. www.dell.com/support/windows Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or
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Inspiron 15 5510
Service Manual
Regulatory Model: P106F
Regulatory Type: P106F001
March 2021
Rev. A00