Dell Inspiron 3480 AIO Inspiron 24-3480 Service Manual
Dell Inspiron 3480 AIO Manual
View all Dell Inspiron 3480 AIO manuals
Add to My Manuals
Save this manual to your list of manuals |
Dell Inspiron 3480 AIO manual content summary:
- Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 1
Inspiron 24-3480 Service Manual Regulatory Model: W21C Regulatory Type: W21C003 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 2
of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 3
Contents Before working inside your computer 10 Before you begin 10 Safety instructions 10 Recommended tools 11 Screw list 12 System-board components 14 After working inside your computer 16 Removing the stand 17 Easel Stand 17 Pedestal - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 4
Replacing the rubber feet 31 Procedure 31 Post-requisites 31 Removing the hard drive 33 Prerequisites 33 Procedure 33 Replacing the hard drive 35 Procedure 35 Post-requisites 36 Removing the system-board shield 37 Prerequisites 37 Procedure 37 Replacing the system-board shield 39 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 5
Replacing the wireless card 47 Procedure 47 Post-requisites 48 Removing the antennas 49 Prerequisites 49 Procedure 49 Replacing the antennas 51 Procedure 51 Post-requisites 52 Removing the solid-state drive/Intel Optane memory module 53 Prerequisites 53 Procedure 54 Replacing the solid- - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 6
66 Prerequisites 66 Procedure 66 Replacing the microphone 68 Procedure 68 Post-requisites 69 Removing the camera 70 Prerequisites 70 Procedure 70 Replacing the camera 73 Procedure 73 Post-requisites 75 Removing the coin-cell battery 76 Prerequisites 76 Procedure 77 Replacing - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 7
Removing the fan 79 Prerequisites 79 Procedure 79 Replacing the fan 81 Procedure 81 Post-requisites 82 Removing the heat sink 83 Prerequisites 83 Procedure 83 Replacing the heat sink 85 Procedure 85 Post-requisites 86 Removing the speakers 87 Prerequisites 87 Procedure 87 Replacing - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 8
114 Downloading the audio driver 114 Downloading the graphics driver 115 Downloading the USB driver 116 Downloading the WiFi driver 117 Downloading the media-card reader driver 117 Downloading the chipset driver 118 Downloading the network driver 119 Device drivers 120 Intel Chipset Software - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 9
Intel Virtual Button driver 121 Wireless and Bluetooth drivers 121 System setup settings 131 Clearing BIOS (System Setup) and System passwords 132 Troubleshooting 133 Flashing the BIOS 133 Reinstall Windows using a USB recovery help and contacting Dell 139 Self-help resources 139 Contacting - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 10
surface to avoid scratches on the display. 7 Place the computer face down. Safety instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. 10 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 11
pins and contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 12
Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced. NOTE: Some - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 13
base Displayassembly base Screw type M2x2.5 M3 4+7.1 Quantity 2 4 Screw image Fan Display- M2x2.5 3 assembly base Retractable- Display- M3x5 2 camera assembly base assembly System board Display- M3x5 6 assembly base Wireless-card System board M2x2.5 2 shield Wireless card System - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 14
System-board components 1 display-cable connector 3 camera-cable connector 5 coin-cell battery 7 microphone-cable connector 9 speaker-cable connector 11 power-button board cable connector 13 display-backlight cable 2 memory-module (SO-DIMM) - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 15
15 Password clear jumper 17 Service mode jumper 16 CMOS clear jumper 15 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 16
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 17
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Easel Stand 1 CAUTION: Place the computer on a - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 18
4 Lift and slide the stand from the system-board shield. Pedestal stand 1 CAUTION: Place the computer on a flat, soft, and clean surface to avoid damaging the display. Place the computer on a clean and flat surface. 2 Extend the stand upward. 18 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 19
3 Using your fingertips, pry the stand cover off the back cover. 4 Remove the four screws (M3x5) that secure the stand bracket to the systemboard shield. 19 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 20
5 Lift and slide the stand off the system-board shield. 20 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 21
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Easel stand 1 Insert the tabs on the stand - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 22
3 Replace the stand cover. Pedestal stand 1 Insert the tabs on the stand bracket into the slots on the system-board shield and align the screw holes on the stand bracket with the screw holes on the system-board shield. 22 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 23
2 Replace the four screws (M3x5) that secure the stand bracket to the systemboard shield. 23 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 24
3 Replace the stand cover. 4 Place the computer in an upright position. 24 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 25
the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 26
Procedure CAUTION: Do not remove the computer cover unless you must install or replace internal components on your computer. Use one hand to stabilize your computer, and use another hand to pull the back cover from the center to lift it off the display assembly base. 26 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 27
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: Check and ensure that no cables - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 28
Post-requisite Replace the stand. 28 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 29
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 30
2 Lift the rubber feet off the display-assembly base. 30 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 31
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the rubber - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 32
2 Replace the stand. 32 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 33
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 34
2 Slide and lift the hard-drive assembly off the display-panel base. 3 Remove the four screws (M3x3.5) that secure the hard-drive bracket to the hard drive. 4 Lift the hard drive off the hard-drive bracket. 34 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 35
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 36
6 Replace the screw (M3x5) that secures the hard-drive assembly to the displayassembly base. Post-requisites 1 Replace the back cover. 2 Replace the stand. 36 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 37
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 38
2 Use the handle to lift the system-board shield off the display-assembly base. 38 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 39
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the slots on the system-board - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 40
3 Replace the five screws (M3x5) that secure the system-board shield to the display-assembly base. NOTE: Ensure that no cable is pinched by the system-board shield. Post-requisites 1 Replace the back cover. 2 Replace the stand. 40 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 41
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 42
2 Using your fingertips, spread apart the securing clips at each end of the memory-module slot until the memory module pops up. 3 Slide and remove the memory module from the memory-module slot. 42 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 43
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure NOTE: Replace the DIMM2, and then replace - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 44
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 45
2 Lift the wireless-card shield from the system board. 3 Remove the screw (M2x2.5) that secures the wireless-card bracket and the wireless card to the system board. 4 Slide the wireless-card bracket off the wireless card. 5 Disconnect the antenna cables from the wireless card. 45 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 46
6 Slide the wireless card out of the wireless-card slot. 46 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 47
working inside your computer, follow the instructions in After working inside your computer. For more the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Connect the antenna-cable color scheme for the wireless card supported by your computer: Table 2. Antenna-cable - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 48
5 Replace the screw that secures the wireless-card bracket and the wireless card to the system board. 6 Place the wireless-card shield on top of the wireless card. NOTE: There is a cut-out on the wireless-card shield for the antenna cables to come out. 7 Align the screw holes on the wireless-card - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 49
inside your computer, follow the instructions in After working inside your computer. see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the the antenna cables, and remove it from the routing guides on the display-assembly base. 2 Remove the two screws - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 50
3 Peel off the antenna modules from the display-assembly base. 50 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 51
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Adhere the antennas to the slot on the - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 52
Post-requisites 1 Replace the wireless card. 2 Replace the system-board shield. 3 Replace the back cover. 4 Replace the stand. 52 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 53
the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 54
Procedure 1 Locate the solid-state drive/Intel Optane memory on the system board. 2 Remove the screw (M2x3) that secures the solid-state drive/Intel Optane memory to the system board. 3 Slide and remove the solid-state drive/Intel Optane memory from the M.2 slot. 54 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 55
the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 56
Procedure 1 Replace the thermal pad on the rectangular outline marked on the system board. 2 Align the notch on the solid-state drive/Intel Optane memory with the tab on the solid-state drive/Intel Optane memory slot. 3 Slide the solid-state drive/Intel Optane memory firmly into the solid-state - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 57
4 Press the other end of the solid-state drive/Intel Optane memory and replace the screw (M2x3) that secures the solid-state drive/Intel Optane memory to the keyboard shield. Post-requisites 1 Replace the system-board shield. 2 Replace the back cover. 3 Replace the stand. 57 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 58
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 59
6 Lift the media-card reader board from the display-assembly base. 59 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 60
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Place the media-card reader board on - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 61
7 Connect the media-card reader cable to the system board. Post-requisites 1 Replace the system-board shield. 2 Replace the back cover. 3 Replace the stand. 61 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 62
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 63
4 Lift the power-button board, along with its cable, off the display-assembly base. 63 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 64
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Using the alignment post, align the screw - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 65
4 Slide the power-button board cable into the connector on the system board and close the latch to secure the cable. Post-requisites 1 Replace the system-board shield. 2 Replace the back cover. 3 Replace the stand. 65 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 66
inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the microphone cable, and then remove it from the routing guides on the display-assembly base. 3 Remove the two - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 67
4 Lift the microphone boards off the display-assembly base. 67 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 68
working inside your computer, follow the instructions in After working inside your computer. For more see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Slide the microphone modules cable through the routing guides on the display-assembly base. 4 Connect the microphone - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 69
Post-requisites 1 Replace the system-board shield. 2 Replace the back cover. 3 Replace the stand. 69 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 70
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. . Procedure 1 Disconnect the camera cable from the system board. 2 Remove the two screws (M3x5) that secure the retractable-camera assembly to the display-assembly - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 71
4 Note the routing of the camera cable, and remove it from the routing guides. 5 Press the top of the retractable-camera assembly to extend the retractable camera. 6 Remove the three screws (M3x5) that secure the retractable-camera bezel to the retractable-camera assembly. 71 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 72
7 Lift the retractable-camera bezel off the retractable-camera assembly. 8 Pull the clip on the retractable-camera assembly, and rotate the camera and camera bracket along with the camera cable, off the retractable-camera assembly. 72 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 73
computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Place the camera and camera bracket in the slot on the retractable - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 74
3 Replace the three screws (M3x5) that secure the camera-assembly cover to the retractable-camera assembly. 4 Press the top of the retractable-camera assembly to retract the retractable camera. 5 Route the camera cable through the routing guides on the display-assembly base. 6 Place and slide the - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 75
8 Connect the camera cable to the system board. Post-requisites 1 Replace the system-board shield. 2 Replace the back cover. 3 Replace the stand. 75 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 76
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 77
Procedure 1 Locate the coin-cell battery on the system board. 2 Press the tab on the coin-cell battery socket until the coin-cell battery pops up. 3 Lift the coin-cell battery out of the coin-cell battery socket. 77 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 78
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 With the positive-side facing up, insert - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 79
working inside your computer, follow the instructions in After working inside your computer. For see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the stand. remove it from the routing guides. 2 Remove the three screws (M2x2.5) that secure - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 80
3 Lift and slide the fan from under the heat sink. 80 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 81
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Slide the fan under the guides. 5 Connect the fan cable to the system board. 81 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 82
Post-requisites 1 Replace the system-board shield. 2 Replace the back cover. 3 Replace the stand. 82 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 83
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 84
3 Lift the heat sink off the system board. 84 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 85
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 86
4 In sequential order (as indicated on the heat sink), tighten the captive screws that secure the heat sink to the system board. Post-requisites 1 Replace the system-board shield. 2 Replace the back cover. 3 Replace the stand. 86 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 87
computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove from the routing guides. 87 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 88
5 Lift the speaker (SPK2), along with the speaker cable, off the display-assembly base. 88 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 89
working inside your computer, follow the instructions in After working inside your computer. For more see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Using the alignment cable through the routing guides on the display-assembly base. 4 Connect the speaker cable - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 90
Post-requisites 1 Replace the system-board shield. 2 Replace the back cover. 3 Replace the stand. 90 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 91
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer's Service Remove the wireless card. Procedure 1 Disconnect the camera cable from the system board. 2 Disconnect the - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 92
5 Open the latch, and disconnect the media-card reader cable from the system board. 6 Disconnect the speaker cable from the system board. 7 Open the latch, and disconnect the power-button board cable from the system board. 8 Disconnect the display-backlight cable from the system board. 9 Peel off - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 93
12 Lift the system board off the display-assembly base. 93 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 94
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 95
2 Replace the six screws (M3x5) that secure the system board to the displayassembly base. 3 Slide the display cable into the connector on the system board and close the latch to secure the cable. 4 Adhere the tape that secures the display cable from the connector on the system board. 5 Connect the - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 96
11 Connect the touch-screen cable and camera cable to the system board. Post-requisites 1 Replace the wireless card. 2 Replace the memory module. 3 Replace the heat sink. 4 Replace the system-board shield. 5 Replace - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 97
dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers update file icon and follow the instructions on the screen. 97 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 98
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 99
4 Remove the eight screws (M3x5) that secure the display-assembly base to the display assembly. 5 Place the display-assembly base in its upright position. 6 Push the display panel away from the display-assembly base. 7 Slide the display cable and the touch-screen cable (optional) through the slots - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 100
8 Lift the display panel off the display-assembly base. 100 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 101
9 After performing the above steps, you are left with the display panel. 101 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 102
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Note the positions of the four jig - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 103
5 Push the display panel into the slot on the display-assembly base. 6 Place the display-assembly base on a clean and flat surface with the display panel facing down. 103 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 104
7 In sequential order indicated on the image, replace the four screws (M3x5) that secure the display panel to the display-assembly base. 104 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 105
8 Remove the four jig screws from the display panel. 9 Replace the four screws (M3x5) that secure the display panel to the displayassembly base. 10 Connect the display-backlight cable to the display panel, and then connect the touch-screen cable (optional) to the system board. 11 Push the securing - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 106
12 Adhere the tape that secures the display cable to the connector on the system board. Post-requisites 1 Replace the system-board shield. 2 Replace the back cover. 3 Replace the stand. 106 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 107
your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the power-button board. 10 Remove the microphone. 11 Remove the camera. 12 Remove the coin-cell battery. 13 Remove the fan. - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 108
2 Slide and lift to release the tabs on the middle frame from the slots on the display-assembly base from the top. 108 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 109
3 Lift and slide the middle frame off the display-assembly base. 109 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 110
4 After performing the above steps, you are left with the middle frame. 110 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 111
the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 112
panel. 3 Replace the system board. 4 Replace the speakers. 5 Replace the heat sink. 6 Replace the fan. 7 Replace the coin-cell battery. 8 Replace the camera. 9 Replace the microphone. 10 Replace the power-button board. 11 Replace the media-card reader. 12 Replace the antenna. 13 Replace the wireless - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 113
15 Replace the system-board shield. 16 Replace the hard drive. 17 Replace the back cover. 18 Replace the stand. 113 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 114
. 2 Go to www.dell.com/support. 3 Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads. 5 Click the Detect Drivers button. 6 Review and agree to the - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 115
the instructions on the screen to install the driver. Downloading the graphics driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 116
follow the instructions on the screen to install the driver. Downloading the USB driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 117
. 2 Go to www.dell.com/support. 3 Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads. 5 Click the Detect Drivers button. 6 Review and agree to the - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 118
follow the instructions on the screen to install the driver. Downloading the chipset driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 119
follow the instructions on the screen to install the driver. Downloading the network driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 120
the network driver file icon and follow the instructions on the screen to install the driver. Device drivers Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the Intel chipset updates from www.dell.com/support. Video drivers In the - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 121
, check if the Intel Virtual Button driver is installed. Install the driver updates from www.dell.com/support. Wireless and Bluetooth drivers In the Device Manager, check if the network card driver is installed. Install the driver updates from www.dell.com/support. In the Device Manager, check if - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 122
the hardware installed in your computer, such as the amount of RAM and the size of the hard drive. • Change the Turn on (or restart) your computer. 2 During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then desktop. Then, turn off your computer and try again. 122 - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 123
: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: • Access System Setup by pressing F2 key • Bring up the one-time boot menu by pressing F12 key The one-time boot menu displays the devices that you can boot from including the diagnostic - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 124
the current date in mm/dd/ yyyy format. BIOS Version Displays the BIOS version number. Product Name Displays the product name. Service Tag Allows you to enter the service tag of your computer. Asset Tag Displays the asset tag of your computer. CPU Type Displays the CPU type. CPU Speed - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 125
SpeedStep feature. Default: Enabled. Enable or disable the on-board LAN controller. Default: Enabled Enable/disable Intel Speed Shift Technology support . Setting this option to enable to allows the operating system to select the appropriate processor performance automatically. Default: Enabled This - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 126
. When Disabled, BIOS checks the image integrity only if the previous boot did not complete. Default :Disabled Enable or disable the Intel BIOS Guard Support. Default: Enabled Allows you to enable or disable the rear USB ports. Enable or disable the computer to be powered on by special LAN signals - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 127
set the status of the Numlock key during boot to On or Off. Control the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool. The SupportAssist OS Recovery option will enable or disable the boot flow for SupportAssist OS Recovery tool in the event of certain - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 128
changes to the System and Hard Disk passwords are permitted when an administrator password is set. Allows you to help track assets and provide recovery services in the event the computer is lost or stolen. Allows you to enable or disable the firmware TPM function. Allows you to control the TPM - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 129
Boot Legacy option ROMs Attempt Legacy Boot Boot Option Priorities Boot Option #1 Boot Option #2 Boot Option #3 Table 7. System setup options-Exit menu Exit Save Changes and Reset Discard Changes and Reset Restore defaults Discard Changes Save Changes Default: Disabled Enable or disable the Legacy - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 130
CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: System and setup password feature is disabled. Assigning a system setup password You can assign a - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 131
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the stand. 2 Remove the back - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 132
Replace the stand. Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 133
dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers file icon and follow the instructions on the screen. Reinstall - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 134
Dell logo is displayed on the screen to access the boot menu. A Preparing one In the Choose an option screen, click Troubleshoot. 7 Click Recover from a drive. 8 Choose one of the following options: - Just remove error messages that inform you of problems encountered during testing NOTE: Some tests - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 135
Run Tests. 8 If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell. Display built-in self test The following procedure provides the instructions on how to run the built-in self test for the display: 1 Turn off your computer. 2 Press and hold - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 136
computer may emit a series of beeps during start-up if the errors or problems cannot be displayed. The repetitive beep codes help the user troubleshoot problems with the computer. Camera status light: Indicates whether the camera is in use. • Solid white - Camera is in use. • Off - Camera is not in - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 137
memory CAUTION: After disabling Intel Optane memory, do not uninstall the driver for Intel Rapid Storage Technology as it will result in a Rapid Storage Technology user interface can be removed without uninstalling the driver. NOTE: Disabling Intel Optane memory is required before removing the SATA - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 138
to WiFi connectivity issues a WiFi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. 1 Turn off your computer. 2 Turn off the modem. 3 Turn - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 139
about Dell products and services www.dell.com My Dell Tips Contact Support In Windows search, type Contact Support, and press Enter. Online help for operating system www.dell.com/support/windows www.dell.com/support/linux Troubleshooting information, user manuals, setup instructions, product - Dell Inspiron 3480 AIO | Inspiron 24-3480 Service Manual - Page 140
through one of the following: • Select Detect Product. • Locate your product through the drop-down menu under View Products. • Enter the Service Tag number or Product ID in the search bar. Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com
Inspiron 24-3480
Service Manual
Regulatory Model: W21C
Regulatory Type: W21C003