Dell Latitude 3300 Service Manual

Dell Latitude 3300 Manual

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  • Dell Latitude 3300 | Service Manual - Page 1
    Dell Latitude 3300 Service Manual Regulatory Model: P95G Regulatory Type: P95G001
  • Dell Latitude 3300 | Service Manual - Page 2
    and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2019 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may
  • Dell Latitude 3300 | Service Manual - Page 3
    1 Working on your computer...6 Safety instructions...6 Safety Precautions...6 Turning off your computer 1.4a...17 Battery Specifications...18 USB features...18 USB Type-C...20 Media Card Readers...21 Software and Troubleshooting...21 Downloading Windows drivers...21 Dell Command Configure...22
  • Dell Latitude 3300 | Service Manual - Page 4
    ...39 Installing the speakers...40 System Fan...42 Removing the system fan...42 Installing the system fan...43 Battery...44 Removing the battery...44 Installing the battery...46 Keyboard...49 Removing the keyboard...49 Installing the keyboard...52 Touchpad...56 Removing the touchpad...56 Installing
  • Dell Latitude 3300 | Service Manual - Page 5
    85 Installing the system board...87 Palmrest...89 5 Diagnostics...91 Battery Status Lights...91 WiFi power cycle...91 Diagnostic LEDs...92 M-BIST...92 Self-Heal...93 Course Introduction...93 Self-Heal Instruction...93 Supported Latitude Models...93 BIOS recovery...94 BIOS recovery using hard drive
  • Dell Latitude 3300 | Service Manual - Page 6
    troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions remove the battery. •
  • Dell Latitude 3300 | Service Manual - Page 7
    done through the use of a Field Service ESD kit. When connecting a bonding wire obvious, such as intermittent problems or a shortened product life Dell products, the sensitivity to static damage is now higher than in earlier Dell of damage to recognize and troubleshoot is the intermittent (also called
  • Dell Latitude 3300 | Service Manual - Page 8
    transporting a static-sensitive component, place it in an anti-static container or packaging. The ESD Field Service Kit The unmonitored Field Service kit is the most commonly used. Each Field Service kit includes three main components: anti-static mat, wrist strap, and bonding wire. Figure 4. ESD
  • Dell Latitude 3300 | Service Manual - Page 9
    physical connection of the wrist strap and bonding wire between your skin, the ESD mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist straps. Always be aware that the internal wires of a wrist strap are prone
  • Dell Latitude 3300 | Service Manual - Page 10
    part (plastic heat sink shroud) Acceptable - DIMM separated from the insulator part Consider the Working Environment Before deploying the ESD Field Service kit, assess the situation at the customer location. For example, deploying the kit for a server environment is different than for a desktop
  • Dell Latitude 3300 | Service Manual - Page 11
    service engineers use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell your knees. Do not bend at the waist. 3. Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting the force of the load. 4. Lift with
  • Dell Latitude 3300 | Service Manual - Page 12
    cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 1. Connect any external devices, such as a port replicator or media base, and replace any cards
  • Dell Latitude 3300 | Service Manual - Page 13
    boot option is specified manually through the 'Boot Sequence' settings. How to change Service Tag/Owner Tag? When the service technician replaces a system board, its required to set the service tag when the system restarts. Failure to set a service tag may result in system battery not being able to
  • Dell Latitude 3300 | Service Manual - Page 14
    all newer systems with the UEFI BIOS platform, customers can download the Dell Command Configure Toolkit (DCC) to customize the BIOS options or even change to DDR3 which requires 1.5 volts of electrical power to operate. DDR4 also supports a new, deep power-down mode that allows the host device to go
  • Dell Latitude 3300 | Service Manual - Page 15
    Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of the system or under the keyboard, as in some portable systems. Memory features This laptop supports one of the following actions after the Dell logo is displayed: • With keyboard
  • Dell Latitude 3300 | Service Manual - Page 16
    Integrated graphics controller specifications Model Dell Latitude 3300 Bus Type Internal PCIe Memory Hz HDMI: V1.4 @1.65 Gbps DisplayPort (via Type-C): V1.2 (Except Celeron sku) Numbers of Displays Supported 3 max Solid state drive (SSD) 128/256 GB M.2 2230 PCIe SSD (Class 35) Table
  • Dell Latitude 3300 | Service Manual - Page 17
    1.4a This topic explains the HDMI 1.4a and its features along with the advantages. HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a DVD player
  • Dell Latitude 3300 | Service Manual - Page 18
    cost, complexity, and confusion of multiple cables currently used in A/V systems. • HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality. Battery Specifications What is ExpressCharge ? For a system advertised as having the ExpressCharge
  • Dell Latitude 3300 | Service Manual - Page 19
    bus power and increased device current draw to better accommodate power-hungry devices • New power management features • Full-duplex data transfers and support for new transfer types • Backward USB 2.0 compatibility • New connectors and cable The topics below cover some of the most commonly asked
  • Dell Latitude 3300 | Service Manual - Page 20
    that every device should be able to use. USB Type-C ports can support a variety of different protocols using "alternate modes," which allows you to have laptop charging cables, with everything charging via a standard USB connection. You could charge your laptop from one of those portable battery
  • Dell Latitude 3300 | Service Manual - Page 21
    SDXC) Software and Troubleshooting Downloading Windows drivers 1. Turn on the tabletdesktopnotebook. 2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your 9. Double-click the driver file icon and follow the instructions on the screen. Technology and components 21
  • Dell Latitude 3300 | Service Manual - Page 22
    gpsradio • --keyboardbacklightonacpower • --rearusb • --sideusb • --unmanagednic Platforms Supported These are the business clients platforms supported: • Latitude™ • OptiPlex™ • Dell Precision Workstation Mobile • Dell Precision Workstation NOTE: Dell Command | Configure will not be pre-loaded for
  • Dell Latitude 3300 | Service Manual - Page 23
    | Configure GUI is supported only on systems running the Windows operating system. To launch the GUI, click Start > All Programs > Dell > Command Configure > Configuration Wizard or double-click the Dell Configuration Wizard on the desktop. The below screen appears: Technology and components
  • Dell Latitude 3300 | Service Manual - Page 24
    To run Command | Configure commands: 1. Click Start → All Program → Dell → Command Configure → Command Configure Command Prompt. 2. Navigate to the x86 to a Compact Disc (CD). For more information, see Dell Command | Configure Installation Guide. 2. Boot the system that you want to configure from
  • Dell Latitude 3300 | Service Manual - Page 25
    Turning off your computertablet tablet- Windows CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer or remove the side cover. 1. Click or tap . 2. Click or tap and then click or tap Shut down. NOTE: Ensure that the computer and
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    3 26 Major components of your system
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    Major components of your system Major components of your system 27
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    1. Base Cover 2. Battery 3. Solid state drive 4. Touchpad 5. DC-in cable 6. System board 7. Speakers 8. Palmrest 9. Display assembly 10. I-O Daughterboard 11. WLAN Card 12. Memory Module 13. Coin Cell 14. System Fan 15. Heatsink NOTE: Dell provides a list of components and their part numbers for the
  • Dell Latitude 3300 | Service Manual - Page 29
    4 Disassembly and reassembly microSD card Installing the microSD card Slide the microSD card into its slot until it clicks into place. Removing the microSD card 1. Press in on the microSD card to release it from the computer. 2. Remove the microSD card from the computer. Base Cover Removing the base
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    4. Use a plastic scribe [1] and pry the base cover along the edges [2] to separate the base cover from the computer. 5. Lift the base cover up and away from the computer. 30 Disassembly and reassembly
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    Installing the base cover 1. Align the base cover and place it on the computer. Disassembly and reassembly 31
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    2. Press down along the edges of the base cover until it clicks into place. 3. Tighten the 10 'M2.5xL8.0' captive screws to secure the base cover to the computer. 32 Disassembly and reassembly
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    Removing the memory module 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover 3. Disconnect the battery cable from the connector on the system board. 4. Pry apart the memory module latches [1]. 5. Lift and remove the memory module from the
  • Dell Latitude 3300 | Service Manual - Page 34
    module at an acute angle into its connector on the system board [1]. 2. Gently push the memory module until the latches snap into place [2]. 3. Reconnect the battery cable to the connector on the system board. 4. Install the: a) base cover 34 Disassembly and reassembly
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    Card Removing the WLAN card 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover 3. Disconnect the battery cable from the connector on the system board. 4. Remove the single M2.0x3.0 screw that secures the WLAN metal bracket to the computer
  • Dell Latitude 3300 | Service Manual - Page 36
    2. Remove the: a) microSD card b) base cover 3. Disconnect the battery cable from the connector on the system board. 4. CAUTION: Back up may cause No Boot, No POST, or potential loss of data. Disconnect the battery cable from its connector on the system board [1]. 5. Lift and remove the coin
  • Dell Latitude 3300 | Service Manual - Page 37
    Installing the coin cell 1. Place the coin cell battery into the system [1]. 2. Connect the coin cell battery cable to its connector on the system board [2]. 3. Reconnect the battery cable to the connector on the system board. 4. Install the: a) base cover Disassembly and reassembly 37
  • Dell Latitude 3300 | Service Manual - Page 38
    location as marked on the palmrest. Follow the procedure in Before working inside your computer. 2. Remove the : a) microSD card b) base cover 3. Disconnect the battery cable from the connector on the system board. 4. Remove the SSD 5. Remove the two M2.0x3.0 screws securing the SSD bracket to the
  • Dell Latitude 3300 | Service Manual - Page 39
    . 2. Remove the: a) microSD card b) base cover 3. Disconnect the battery cable from the connector on the system board. 4. Disconnect the speaker cable the system board [1] and lift the speaker cable off from the cable guide [2]. 5. Unroute the speaker cable from the routing channel [3] along the
  • Dell Latitude 3300 | Service Manual - Page 40
    6. Remove the speakers along with the cable from the computer. Installing the speakers 1. Place the speakers into the slots on the computer. 40 Disassembly and reassembly
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    bottom of the touchpad on the palmrest [1]. 3. Route and secure the speaker cable into the cable guide [2] and connect the cable to the connector on the system board [3]. 4. Reconnect the battery cable to the connector on the system board. 5. Install the: a) base cover b) microSD card 6. Follow the
  • Dell Latitude 3300 | Service Manual - Page 42
    Fan Removing the system fan 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover 3. Disconnect the battery cable. 4. Unroute and pry out the WLAN antennae cable from the hook near the fan case [1]. 5. Disconnect the system fan connector from
  • Dell Latitude 3300 | Service Manual - Page 43
    Installing the system fan 1. Place the system fan on the palmrest [1]. 2. Install the two M2.0x3.0 screws [2] to secure the system fan to the palmrest. 3. Connect the fan cable to the system board [1]. 4. Route the WLAN antennae cable along the fan case onto its hook on the system board [2].
  • Dell Latitude 3300 | Service Manual - Page 44
    cable. 6. Install the: a) base cover b) microSD card 7. Follow the procedure in After working inside your computer. Battery Removing the battery 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover 3. Peel off the tape [1] and disconnect
  • Dell Latitude 3300 | Service Manual - Page 45
    This procedure shows a 3-cell 42 WHr battery removal. The 4-cell 56 WHr battery is slightly bigger in size and attaches to the palmrest. 6. Remove the two M2.0x3.0 screws [3] and separate the battery support bracket [4] from the palmrest. 7. Lift the battery away from the computer. Disassembly and
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    8. Peel off the tape [1] and disconnect the battery cable from the battery [2]. Installing the battery 1. Install the battery cable on the battery [1] and secure it using a piece of tape [2]. 46 Disassembly and reassembly
  • Dell Latitude 3300 | Service Manual - Page 47
    mounts is slightly bigger in size and attaches to different mount points on the palmrest. Insert the battery into the slot on the computer [1] and align the battery and the screw hole on the palmrest [2]. 3. Install the battery support bracket [1] and install the two M2.0x3.0 screws securing the
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    5. Connect the battery cable to the system board [1] and secure it using a piece of tape [2]. 6. Route the battery cable along the memory module bracket and secure it using a piece of tape [3]. 7. Install the: a) base cover b) microSD card 48 Disassembly and reassembly
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    computer. Keyboard Removing the keyboard 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover c) battery 3. Disconnect the keyboard cable from the system board [1]. 4. Hold the sides of the palmrest securely while pushing into the two release
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    6. Gently remove the keyboard cable from underneath the keyboard. 50 Disassembly and reassembly
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    NOTE: Unroute the keyboard cable from the touchpad bracket before proceeding. 7. Slide the keyboard towards the touchpad [1] and lift it up [2] to remove it from the computer. Disassembly and reassembly 51
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    Installing the keyboard 1. Install the keyboard on the computer [1] and slide it into the retention tabs in the holes on the palmrest [2]. NOTE: Keyboard cable must be inserted parallel to the connector. NOTE: Remove the antiadhesive paper on the keyboard before inserting the cable. NOTE: After the
  • Dell Latitude 3300 | Service Manual - Page 53
    2. Tuck in the keyboard cable and route it along the touchpad bracket. Disassembly and reassembly 53
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    3. Press the keyboard until it clicks in place. 54 Disassembly and reassembly
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    4. Insert the keyboard cable in its connector on the system board. 5. Install the: a) battery Disassembly and reassembly 55
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    computer. Touchpad Removing the touchpad 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover c) battery 3. Lift the actuator and disconnect the touchpad cable from the system board [1]. 4. Remove the tape [2,3,4] securing the touchpad to the
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    6. Peel off the tape from the touchpad. 7. Remove the M2.0x3.0 screws (large head) [1] that secure the touchpad to the system and then lift the touchpad from the system [2]. Disassembly and reassembly 57
  • Dell Latitude 3300 | Service Manual - Page 58
    8. Lift the actuator [1] and remove the touchpad FFC cable [2] from the module. Installing the touchpad 1. Install the touchpad FFC cable into its slot on the touchpad module [1] and close the actuator [2] to secure it. 58 Disassembly and reassembly
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    2. Place the touchpad into the slots on the computer [1] and tighten the three M2.0x3.0 screws [2] to secure the touchpad to the system. 3. Secure the touchpad using a piece of tape. Disassembly and reassembly 59
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    4. Affix the bottom bracket [1] that secures the touchpad to the computer. 5. Install the three M2.0x3.0 screws [2] securing the touchpad to the system. 6. Affix the tapes [1,2,3] on the touchpad and connect the touchpad cable [4] to the connector on the system board. 60 Disassembly and
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    daughterboard 1. NOTE: The power button is located on this PCB. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover c) battery 3. Disconnect the I/O daughterboard cable from its connector on the system board. Disassembly and reassembly 61
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    4. Open the actuator [1] and remove the FFC cable from the I/O board [2]. 5. Remove the two M2.0x3.0 (One standard, 1 large head) screws that secure the I/O daughterboard to the palmrest [1] . 6. Lift and remove the I/O daughterboard from the computer [2]. 62 Disassembly and reassembly
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    Installing the I/O daughterboard 1. Install the FFC cable in the I/O board [1] and close the actuator [2]. 2. Place the I/O daughterboard in its place on the computer [1] and tighten the two M2.0x3.0 screws to secure the I/O daughterboard to the system board [2]. Disassembly and reassembly 63
  • Dell Latitude 3300 | Service Manual - Page 64
    3. Connect the I/O daughterboard FFC cable to the system board. 4. Install the: a) battery b) base cover c) microSD card 5. Follow the procedure in After working inside your computer. 64 Disassembly and reassembly
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    Dc-in cable Removing the DC-in cable 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover c) battery 3. Disconnect the DC-in cable from its connector on the system board [1]. 4. Remove the one M2.0x4.0 and one M2.0x2.0 screws securing the DC-
  • Dell Latitude 3300 | Service Manual - Page 66
    computer. Heat sink Removing the heat sink 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover c) battery 3. NOTE: Follow the diagonal order to loosen the screws. Loosen the four captive M2.5x2.5 screws that secure the heat sink to
  • Dell Latitude 3300 | Service Manual - Page 67
    Installing the heat sink 1. Insert the heat sink into the slot on the computer [1]. 2. Tightened the four M2.5x2.5 screws [2] to secure the heatsink to the computer. NOTE: Follow the diagonal pattern to tighten the screws, similar to the pattern followed to loosen the screws in "Removing heatsink".
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    is for both touch and non-touch LCDs. 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover c) battery d) WLAN card e) DC-in cable 3. Remove the tape [1] and unroute the antennae cable [2] near the fan case. 4. Remove the single screw that
  • Dell Latitude 3300 | Service Manual - Page 69
    7. Open the lid slightly. 8. Separate the hinges from the palmrest and separate the display assembly from the computer. Disassembly and reassembly 69
  • Dell Latitude 3300 | Service Manual - Page 70
    Installing the display assembly 1. Install the display assembly aligning the hinge caps on the palmrest. 2. Align the hinges to the screw holes on the system board [1] and tighten the five M2.5x5.0 screws [2] to secure the display assembly to the computer. 70 Disassembly and reassembly
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    cable [3], place the EDP bracket on the connector [4] , and secure it to system board using the single screw [5]. 5. Install the: a) DC-in cable b) WLAN card c) battery d) base cover Disassembly and reassembly 71
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    . Display bezel Removing the display bezel 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover c) battery d) WLAN card e) DC-in cable f) display assembly 3. Remove the screw protector caps [1] and then remove the two M2.0x4.0 screws securing
  • Dell Latitude 3300 | Service Manual - Page 73
    5. Lift and remove the display bezel from the display assembly. Installing the display bezel 1. Place the bezel on the LCD back cover preassembled with the LCD panel. Disassembly and reassembly 73
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    2. Press along the edges of the LCD to clip the LCD back cover to the bezel. 3. Install the two M2.0x4.0 screws [1] to secure the display bezel to the back cover and affix the screw protector caps [2]. 74 Disassembly and reassembly
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    Removing the camera-microphone module 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover c) battery d) WLAN card e) DC-in cable f) display assembly g) display bezel 3. Disconnect the EDP cable from the microphone-camera module [1]. 4. Lift
  • Dell Latitude 3300 | Service Manual - Page 76
    5. Follow the procedure in After working inside your computer. Installing the camera-microphone module 1. Align and place the camera-microphone module on the LCD back cover assembly [1]. 2. Connect the EDP cable to the camera-microphone module [2]. 3. Install the: a) display bezel b) display
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    computer. LCD panel Removing the LCD panel 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover c) battery d) WLAN card e) DC-in cable f) display assembly g) LCD bezel 3. Remove the four M2.0x3.0 screws [1] securing the LCD panel to the LCD
  • Dell Latitude 3300 | Service Manual - Page 78
    Installing the LCD panel 1. Connect the eDP cable to the system board [1] while holding the cable and close the actuator on the connector [2]. 2. Stick the tape on the connector [3] securing the eDP cable to the LCD panel and flip over the LCD panel to rest on the LCD back cover [4]. 3. Align the
  • Dell Latitude 3300 | Service Manual - Page 79
    . Display hinges Removing the display hinges 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover c) battery d) WLAN card e) DC-in cable f) display assembly g) LCD bezel h) LCD panel 3. Remove the six M2.5x3.5 screws on either side securing
  • Dell Latitude 3300 | Service Manual - Page 80
    Installing the display hinges 1. Angle the hinges and install the hinges on the LCD back cover [1]. 2. Install the six M2.5x3.5 screws to secure the hinges to the LCD back cover [2]. 80 Disassembly and reassembly
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    inside your computer. eDP cable Removing the eDP cable 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover c) battery d) WLAN card e) DC-in cable f) display assembly g) LCD bezel h) LCD panel i) Display hinges Disassembly and reassembly 81
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    3. Peel off the tape securing the eDP cable to the back cover [1] and remove the metal foil [2]. 4. Un-route the eDP cable tucked along the back cover and remove the eDP cable from the computer. Installing the eDP cable 1. Route the eDP cable along the edges of the LCD back cover. 82 Disassembly
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    2. Stick the tape securing the eDP cable to the back cover [1] and install the metal foil to secure the eDP cable to the LCD back cover [2]. 3. Install the: a) Display hinges b) LCD panel c) display bezel d) display assembly e) DC-in cable f) WLAN card Disassembly and reassembly 83
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    unit along with antennae cables. Follow the procedure in Before working inside your computer. 2. Remove the : a) microSD card b) base cover c) battery d) WLAN card e) DC-in cable f) display assembly g) LCD bezel h) LCD panel i) Display hinges j) eDP cable 3. Install the display back cover
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    . System board Removing the system board 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover c) battery d) WLAN card e) SSD f) memory module g) heat sink h) fan i) DC-in 3. Disconnect the following cables and connectors: a) Coin cell connector
  • Dell Latitude 3300 | Service Manual - Page 86
    6. Remove the single M2.0x4.0 screw and two M2.0x2.0 (Large Head) screws [1] and lift the system board slightly [2]. 7. Incline the system board and remove the system board from the computer. 86 Disassembly and reassembly
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    Installing the system board 1. Incline the system board slightly and install it on the computer. 2. Press down the system board [1] to install the single M2xL4 screw and two M2xL2 (large head) screws [2] to secure it to the palmrest. Disassembly and reassembly 87
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    3. Connect the EDP cable to the connector on the system board [1]. 4. Align and place the EDP bracket on the connector [2] and tighten the single screw [3] to secure the system board to the computer. 5. Connect the following cables and connectors: a) Keyboard cable connector [1] b) Touchpad cable
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    is one complete unit. Follow the procedure in Before working inside your computer. 2. Remove the: a) microSD card b) base cover c) battery d) coin cell e) WLAN card f) SSD g) speakers h) i-o daughterboard i) keyboard j) touchpad k) display assembly l) memory module m) heat sink Disassembly and
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    b) DC-in cable c) fan d) heat sink e) memory module f) display assembly g) touchpad h) keyboard i) i-o daughterboard j) speakers k) SSD l) WLAN card m) coin cell n) battery o) base cover p) microSD card 5. Follow the procedure in After working inside your computer. 90 Disassembly and reassembly
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    troubleshooting features to diagnose the Dell systems. It also lists the invoking instructions along with related information for each diagnostics method. Topics: • Battery procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a
  • Dell Latitude 3300 | Service Manual - Page 92
    instance, on laptops, battery codes for Low Battery or Battery Failure situations will problem persists, replace the system board. Confirm that the memory module is installed properly. If problem in system board failures. NOTE: M-BIST can be manually initiated before POST (Power On Self Test). How
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    Dell Latitude system from a No Post, No Power, No Video situation. Self-Heal Instruction 1. Remove the primary battery and the AC adapter. 2. Disconnect the CMOS battery to continue with the regular troubleshooting before part replacement. Onsite Engineer Action: The Latitude Self-Heal procedure has
  • Dell Latitude 3300 | Service Manual - Page 94
    have the previous version and the latest version of the BIOS from the Dell support site available to use. NOTE: Ensure that you have the file type system installed. b. If the hard drive has been partitioned at the Dell factory, there will be a Recovery Partition available. 3. Disconnect the hard
  • Dell Latitude 3300 | Service Manual - Page 95
    from the Dell support site and save screen instructions. LCD Built-in Self Test Overview : LCD Built-in Self Test (BIST) Dell laptop have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop
  • Dell Latitude 3300 | Service Manual - Page 96
    completed successfully • View error messages that inform you of problems encountered during testing NOTE: The Enhanced Pre-boot System key on keyboard, as the Dell splash screen appears, until you get the message Diagnostic Boot Selected. • On the one-time boot menu screen, use the Up/Down
  • Dell Latitude 3300 | Service Manual - Page 97
    systems or clicking the next page button on the lower right hand side of the basic screen. To run the test on specific device or run a specific test 1. To run exclude any test. ePSA Error Messages When the Dell ePSA Diagnostic detects an error while running, it will pause the test and
  • Dell Latitude 3300 | Service Manual - Page 98
    the last test. Capture the error code with Validation code or Scan QR code and Contact Dell. NOTE: As part of the new feature, user can now mute the beeping sound code APP on Smart Phone. Online ePSA Validation Tool Usage Guide 1. User to obtain information from ePSA error windows. 98 Diagnostics
  • Dell Latitude 3300 | Service Manual - Page 99
    2. Navigate to Online ePSA Validation Tool. 3. Enter error code, validation code, and service tag. Part serial number is optional. NOTE: For error code, use only the last 3 or 4 digits of the code. (user can enter 0142 or 142
  • Dell Latitude 3300 | Service Manual - Page 100
    Valid Error Code Example After entering the correct information, the online tools will direct the user to the above screen which contains information on : • Confirmation of the error code and result outcome • Suggested Part Replacement 100 Diagnostics
  • Dell Latitude 3300 | Service Manual - Page 101
    is an open case under the service tag Invalid Error Code Example QR APP Validation Tool Besides using the online tool, customers can also validate the error code by scanning the QR code with a QR APP a smartphone. 1. User to obtain the QR code from ePSA error screen. 2. User can use any QR
  • Dell Latitude 3300 | Service Manual - Page 102
    3. The QR code scanner application will scan the code and automatically generate a link. Click the link to proceed. 102 Diagnostics
  • Dell Latitude 3300 | Service Manual - Page 103
    will take the customer to the Dell Support website which contains information on: • Confirmation of the error code and result outcome • Suggested Part Replacement • If customer is still covered under Dell Warranty • Case reference number if there is an open case under the service tag Diagnostics 103
  • Dell Latitude 3300 | Service Manual - Page 104
    104 Diagnostics
  • Dell Latitude 3300 | Service Manual - Page 105
    options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to Dell.com/support. 2. Select your support category. 3. Verify your country or region in the Choose a Country
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Dell Latitude 3300
Service Manual
Regulatory Model: P95G
Regulatory Type: P95G001