Dell OptiPlex 5080 Tower Service Manual

Dell OptiPlex 5080 Manual

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  • Dell OptiPlex 5080 | Tower Service Manual - Page 1
    OptiPlex 5080 Tower Service Manual Regulatory Model: D29M Regulatory Type: D29M001 May 2020 Rev. A00
  • Dell OptiPlex 5080 | Tower Service Manual - Page 2
    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
  • Dell OptiPlex 5080 | Tower Service Manual - Page 3
    Contents Chapter 1: Working on your computer 6 Safety instructions...6 Before working inside your computer...6 Safety precautions...7 Electrostatic discharge-ESD protection...7 ESD field service kit ...8 After working inside your computer...8 Chapter 2: Technology and components 10 Graphics
  • Dell OptiPlex 5080 | Tower Service Manual - Page 4
    /Serial 59 Installing optional I/O modules (Type-C/HDMI/VGA/DP/Serial 60 System board...64 Removing the system board...64 Installing the system board...67 Chapter 4: Troubleshooting...71 4 Contents
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    Dell SupportAssist Pre-boot System Performance Check diagnostics 71 Running the SupportAssist Pre-Boot System Performance Check 71 Diagnostic LED behavior...72 Diagnostic error messages...73 System error messages...76 WiFi power cycle...76 Chapter 5: Getting help...77 Contacting Dell...77
  • Dell OptiPlex 5080 | Tower Service Manual - Page 6
    and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at
  • Dell OptiPlex 5080 | Tower Service Manual - Page 7
    disassembly instructions. electrocuted. Standby power Dell products with standby power through the use of a field service electrostatic discharge (ESD) kit. When obvious, such as intermittent problems or a shortened product of damage to recognize and troubleshoot is the intermittent (also called
  • Dell OptiPlex 5080 | Tower Service Manual - Page 8
    grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components. After
  • Dell OptiPlex 5080 | Tower Service Manual - Page 9
    Steps 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3. Replace any media cards, discs, or any other parts that you removed before working on your computer. 4.
  • Dell OptiPlex 5080 | Tower Service Manual - Page 10
    USB type-C Alt mode: 4096 x 2304 @60 Hz • Option VGA: 1920 x 1200 @60 Hz • Option HDMI2.0: 4096 x 2160 @60 Hz Up to three displays supported • Two motherboard integrated DP1.4 HBR2 + One video option (VGA/DP1.4 HBR2/HDMI2.0/USB3.2 Gen2 type-C Alt-mode) Two MB integrated DP1.4 HBR2 + One video option
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    : 4096 x 2304 @60 Hz • Option VGA: 1920 x 1200 @60 Hz • Option HDMI2.0: 4096 x 2160 @60 Hz Number of display supported Up to three displays supported Multiple Display Support • Two motherboard integrated DP1.4 HBR2 + One video option (VGA/DP1.4 HBR2/HDMI2.0/USB3.2 Gen2 type-C Alt-mode) External
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    model Open CL Open GL GPU memory interface PCIe bus Display support Graphics memory configuration Graphics memory clock speed Active fan sink Slot Values 1.2 GHz 12 5.0 2.0 4.5 128 bit PCIe 3.0 x8 • Two Mini DisplayPorts • One DisplayPort 4 GB, GDDR5 7 Gbps 4-pin embedded fan controller
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    Open CL Open GL GPU memory interface PCIe bus Display support Graphics memory configuration Graphics memory clock speed Active fan sink the device is connected to a network so that it can be managed. The Dell Client Command Suite of tools can be leveraged individually or with a systems management
  • Dell OptiPlex 5080 | Tower Service Manual - Page 14
    free toolkit available for download, for all Latitude Rugged tablets at dell.com/support, automates and streamlines systems management tasks, saving time, money, and provides numerous system-specific drivers that have been extracted and reduced to an OS-consumable state. Dell Command l Configure is a
  • Dell OptiPlex 5080 | Tower Service Manual - Page 15
    3 Disassembly and reassembly Topics: • Side cover • Front bezel • Fan duct • Hard-drive assembly • 3.5-inch hard drive • Solid-state drive • Memory modules • SD card reader (optional) • Processor fan and heat-sink assembly • Processor • Graphics card • Graphical processing unit • Coin-cell battery •
  • Dell OptiPlex 5080 | Tower Service Manual - Page 16
    Steps 1. Loosen the thumbscrew (#6-32) that secures the side cover to the computer. 2. Slide the side cover towards the rear of the computer and lift the cover away from the computer. 16 Disassembly and reassembly
  • Dell OptiPlex 5080 | Tower Service Manual - Page 17
    Installing the side cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the side cover and provides a visual representation of the installation procedure.
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    Steps 1. Locate the side cover slot on your computer. 2. Align the tabs on the side cover with the slots on the chassis. 3. Slide the side cover towards the front of the computer to install it. 4. Tighten the thumbscrew (#6-32) to secure the side cover to the computer. Next steps 1. Follow the
  • Dell OptiPlex 5080 | Tower Service Manual - Page 19
    2. Slightly pull the front bezel and gently rotate to release the other tabs on the bezel from the slots in the computer chassis. 3. Remove the front bezel from the computer. Installing the front bezel Prerequisites If you are replacing a component, remove the existing component before performing
  • Dell OptiPlex 5080 | Tower Service Manual - Page 20
    Fan duct Removing the fan duct Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following images indicate the location of the fan duct and provide a visual representation of the removal procedure. Steps 1. Press the
  • Dell OptiPlex 5080 | Tower Service Manual - Page 21
    About this task The following image indicates the location of the fan duct and provides a visual representation of the installation procedure. Steps 1. Position the fan duct to align it with the slots on the computer chassis. 2. Press the fan duct until it clicks into place. Next steps 1. Install
  • Dell OptiPlex 5080 | Tower Service Manual - Page 22
    Steps 1. Disconnect the hard-drive data and power cables from the connectors on the 2.5-inch hard-disk drive module. 2. Press the release tabs on both the sides of the hard-disk drive bracket to release it from the slots on the computer chassis. 3. Tilt the hard-disk drive assembly slightly at an
  • Dell OptiPlex 5080 | Tower Service Manual - Page 23
    About this task The following images indicate the location of the 2.5-inch hard-disk drive bracket and provides a visual representation of the removal procedure. Steps 1. Pry one side of the hard-disk drive bracket edge to release the tabs on the bracket from the slots on the first hard-disk drive.
  • Dell OptiPlex 5080 | Tower Service Manual - Page 24
    Steps 1. Align the hard-drive assembly at an angle to the slot on the computer. 2. Press the release tabs on the hard-disk drive bracket and slightly align back to insert the hard-disk drive assembly to the slot on the computer chassis. 3. Connect the hard-drive data and power cables to the
  • Dell OptiPlex 5080 | Tower Service Manual - Page 25
    2. Remove the side cover. 3. Remove the fan duct. About this task The following images indicate the location of the 3.5-inch hard-disk drive and provides a visual representation of the removal procedure. Steps 1. Disconnect the data and power cables from the connectors on the 3.5-inch hard-disk
  • Dell OptiPlex 5080 | Tower Service Manual - Page 26
    Steps 1. Hold the 3.5-inch hard drive against the chassis and align the four (#6-32) grommet screws on the hard-disk drive with the screw holes on the chassis. 2. Slide the 3.5-inch hard-disk drive down to lock the four grommet screws on to its screw holes on the chassis. 3. Connect the power cable
  • Dell OptiPlex 5080 | Tower Service Manual - Page 27
    Steps 1. Remove the screw (M2x3.5) that secures the solid-state drive to the system board. 2. Slide and lift the solid-state drive off the system board. Installing the M.2 2230 PCIe solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the
  • Dell OptiPlex 5080 | Tower Service Manual - Page 28
    Steps 1. Align the notch on the solid-state drive with the tab on the solid-state drive connector. 2. Insert the solid-state drive at a 45-degree angle into the slot on the system board. 3. Replace the screw (M2x3.5) to secure the M.2 2230 solid-state drive to the system board. Next steps 1. Install
  • Dell OptiPlex 5080 | Tower Service Manual - Page 29
    Steps 1. Remove the screw (M2x3.5) that secures the solid-state drive to the system board. 2. Slide and lift the solid-state drive off the system board. Installing the M.2 2280 PCIe solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the
  • Dell OptiPlex 5080 | Tower Service Manual - Page 30
    Steps 1. Align the notch on the solid-state drive with the tab on the solid-state drive connector. 2. Insert the solid-state drive at a 45-degree angle into the slot on the system board. 3. Replace the screw (M2x3.5) to secure the M.2 2280 solid-state drive to the system board. Next steps 1. Install
  • Dell OptiPlex 5080 | Tower Service Manual - Page 31
    Steps 1. Pull the securing clips from both side of the memory module until the memory module pops up. 2. Slide and remove the memory module from the memory-module slot. Installing the memory modules Prerequisites If you are replacing a component, remove the existing component before performing the
  • Dell OptiPlex 5080 | Tower Service Manual - Page 32
    Steps 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. Next steps 1.
  • Dell OptiPlex 5080 | Tower Service Manual - Page 33
    2. Remove the (M2x3.5) screw that secures the card reader to the SD card slot. 3. Slide and remove the SD card reader from the connector on the system board. Installing the SD card reader Prerequisites If you are replacing a component, remove the existing component before performing the installation
  • Dell OptiPlex 5080 | Tower Service Manual - Page 34
    Next steps 1. Install the fan duct. 2. Install the side cover. 3. Follow the procedure in after working inside your computer. Processor fan and heat-sink assembly Removing the processor fan and heat-sink assembly Prerequisites 1. Follow the procedure in before working inside your computer. WARNING:
  • Dell OptiPlex 5080 | Tower Service Manual - Page 35
    2. Loosen the four captive screws that secure the processor fan and heat-sink assembly to the system board. 3. Lift the processor fan and heat-sink assembly off the system board. Installing the processor fan and heat-sink assembly Prerequisites NOTE: If either the processor or the heat sink is
  • Dell OptiPlex 5080 | Tower Service Manual - Page 36
    Processor Removing the processor Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the fan duct. 4. Remove the processor fan and heat-sink assembly. NOTE: The processor might still be hot after the computer is shut down. Allow the
  • Dell OptiPlex 5080 | Tower Service Manual - Page 37
    2. Lift the lever upward to lift the processor cover. CAUTION: When removing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 3. Gently lift the processor from the processor socket. Installing the processor Prerequisites If you are
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    NOTE: The pin-1 corner of the processor has a triangle that aligns with the triangle on the pin-1 corner on the processor socket. When the processor is properly seated, all four corners are aligned at the same height. If one or more corners of the processor are higher than the others, the processor
  • Dell OptiPlex 5080 | Tower Service Manual - Page 39
    Steps 1. Locate the graphics card (PCI-Express). 2. Lift the pull tab to open the PCIe door. 3. Push and hold the securing tab on the graphics-card slot and lift the graphics card from the graphics-card slot. Installing the graphics card Prerequisites If you are replacing a component, remove the
  • Dell OptiPlex 5080 | Tower Service Manual - Page 40
    Steps 1. Align the graphics card with the PCI-Express card connector on the system board. 2. Using the alignment post, connect the graphics card in the connector and press down firmly. Ensure that the card is firmly seated. 3. Lift the pull tab to close the PCIe door. Next steps 1. Install the fan
  • Dell OptiPlex 5080 | Tower Service Manual - Page 41
    2. Remove the side cover. 3. Remove the fan duct. About this task The following images indicate the location of the powered graphical processing unit and provides a visual representation of the removal procedure. Steps 1. Disconnect the two power cables from the connectors on the powered GPU. 2.
  • Dell OptiPlex 5080 | Tower Service Manual - Page 42
    Steps 1. Using a plastic scribe, gently pry the coin-cell battery out of the slot on the system board. 2. Remove the coin-cell battery away from the computer. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the
  • Dell OptiPlex 5080 | Tower Service Manual - Page 43
    Steps 1. Insert the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector. 2. Press the battery into the connector until it locks into place. Next steps 1. Install the powered GPU. NOTE: This step is required only if the system is
  • Dell OptiPlex 5080 | Tower Service Manual - Page 44
    Steps 1. Remove the (M2x3.5) screw that secures the WLAN card to the system board. 2. Lift the WLAN card bracket away from the WLAN card. 3. Disconnect the antenna cables from the WLAN card. 4. Slide and remove the WLAN card from the connector on the system board. Installing the WLAN card
  • Dell OptiPlex 5080 | Tower Service Manual - Page 45
    Steps 1. Connect the antenna cables to the WLAN card. The following table provides the antenna-cable color scheme for the WLAN card of your computer. Table 6. Antenna-cable color scheme Connectors on the wireless card Main (white triangle) Auxiliary (black triangle) Antenna-cable color White Black
  • Dell OptiPlex 5080 | Tower Service Manual - Page 46
    Slim optical-drive Removing the Slim-Optical Disk Drive Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the fan duct. About this task The following images indicate the location of the slim ODD and provides a visual representation of
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    assembly into the ODD slot. 2. Slide the slim ODD assembly until it snaps into place. 3. Route the power cable and data cable through the routing guides and connect the cables to the slim ODD. Next steps 1. Install the fan duct. 2. Install the side cover. 3. Follow the procedure in after working
  • Dell OptiPlex 5080 | Tower Service Manual - Page 48
    Steps 1. Pry the slim-ODD bracket to release it from the slot on the ODD. 2. Remove the slim-ODD bracket off the ODD. Installing the slim-ODD bracket Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The
  • Dell OptiPlex 5080 | Tower Service Manual - Page 49
    VR heat sink Removing the VR heat sink Prerequisites 1. Follow the procedure in before working inside your computer. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. CAUTION: For maximum cooling of the processor, do
  • Dell OptiPlex 5080 | Tower Service Manual - Page 50
    of the removal procedure. Steps 1. Disconnect the speaker cable from the connector on the system board. 2. Unroute the speaker cable from the routing guides on the chassis. 3. Press the tab and slide the speaker along with the cable from the slot on the chassis. 50 Disassembly and reassembly
  • Dell OptiPlex 5080 | Tower Service Manual - Page 51
    procedure. Steps 1. Press and slide the speaker in the slot on the chassis until it snaps into place. 2. Route the speaker cable through the routing guide on the chassis. 3. Connect the speaker cable to the connector on the system board. Next steps 1. Install the fan duct. 2. Install the side cover
  • Dell OptiPlex 5080 | Tower Service Manual - Page 52
    About this task The following images indicate the location of the power button and provides a visual representation of the removal procedure. Steps 1. Disconnect the power-button cable from the connector on the system board. 2. Press the release tabs on the power-button head and slide the power-
  • Dell OptiPlex 5080 | Tower Service Manual - Page 53
    Steps 1. Insert the power-button cable into the slot from the front-side of the computer, and press the power-button head until it clicks into the place in the chassis. 2. Align and connect the power-button cable to the connector on the system board. Next steps 1. Install the front bezel. 2. Install
  • Dell OptiPlex 5080 | Tower Service Manual - Page 54
    54 Disassembly and reassembly
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    Steps 1. Lay the computer on the right side. 2. Disconnect the power cables from the system board and unroute them from the routing guides on the chassis. 3. Remove the three (#6-32) screws that secure the power-supply unit to the chassis. 4. Press the securing clip and slide the power-
  • Dell OptiPlex 5080 | Tower Service Manual - Page 56
    56 Disassembly and reassembly
  • Dell OptiPlex 5080 | Tower Service Manual - Page 57
    into position. 2. Replace the three (#6-32) screws to secure the power-supply unit to the chassis. 3. Route the power cable through the routing guides on the chassis and connect the power cables to their respective connectors on the system board. Next steps 1. Install the fan duct. 2. Install the
  • Dell OptiPlex 5080 | Tower Service Manual - Page 58
    Steps 1. Disconnect the intruder cable from the connector on the system board. 2. Slide and remove the intrusion switch from the chassis. Installing the intrusion switch Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About
  • Dell OptiPlex 5080 | Tower Service Manual - Page 59
    Steps 1. Insert the intrusion switch into its slot and slide the switch to secure it into the slot. 2. Connect the intruder cable to the connector on the system board. Next steps 1. Install the fan duct. 2. Install the side cover. 3. Follow the procedure in after working inside your computer.
  • Dell OptiPlex 5080 | Tower Service Manual - Page 60
    Steps 1. Remove the two (M3X3) screws that secure the optional i/O module to the computer chassis. 2. Disconnect the I/O-module cable from the connector on the system board. 3. Remove the I/O module from the computer. Installing optional I/O modules (Type-C/HDMI/VGA/DP/ Serial) Prerequisites If you
  • Dell OptiPlex 5080 | Tower Service Manual - Page 61
    Disassembly and reassembly 61
  • Dell OptiPlex 5080 | Tower Service Manual - Page 62
    62 Disassembly and reassembly
  • Dell OptiPlex 5080 | Tower Service Manual - Page 63
    Steps 1. To remove the dummy metal bracket, insert a flathead screwdriver in the hole of the bracket, push the bracket to release the bracket, and then lift the bracket out from the system. 2. Insert the optional I/O module (Type-C/HDMI/VGA/DP/Serial) into its slot from the inside of your computer.
  • Dell OptiPlex 5080 | Tower Service Manual - Page 64
    board Removing the system board Prerequisites 1. Follow the procedure in before working inside your computer. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing the system board
  • Dell OptiPlex 5080 | Tower Service Manual - Page 65
    Disassembly and reassembly 65
  • Dell OptiPlex 5080 | Tower Service Manual - Page 66
    Steps 1. Remove the two (#6-32) screws that secure the front I/O-bracket to the chassis. 2. Slide and remove the front I/O-bracket from the chassis. 3. Disconnect all the cables that are connected to the system board. 4. Remove the M.2 card standoff (#6-32) screw and eight (#6-32) screws that secure
  • Dell OptiPlex 5080 | Tower Service Manual - Page 67
    5. Lift the system board at an angle and remove the system board off the chassis. Installing the system board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the
  • Dell OptiPlex 5080 | Tower Service Manual - Page 68
    68 Disassembly and reassembly
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    Steps 1. Slide the front I/O-ports on the system board into the front I/O-slots on the chassis and align the screw holes on the system board with the screw holes on the chassis. 2. Replace the M.2 card standoff (#6-32) screw and eight (#6-32) screws that secure the system board to the chassis. 3.
  • Dell OptiPlex 5080 | Tower Service Manual - Page 70
    . 10. Install the side cover. 11. Follow the procedure in after working inside your computer. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing the system board removes any
  • Dell OptiPlex 5080 | Tower Service Manual - Page 71
    Troubleshooting Topics: • Dell SupportAssist Pre-boot System Performance Check diagnostics • Diagnostic LED behavior • Diagnostic error messages • System error messages • WiFi power cycle Dell • View error messages that inform you of problems encountered during testing NOTE: Some tests for specific
  • Dell OptiPlex 5080 | Tower Service Manual - Page 72
    version If problem persists, replace the system board. Power rail failure • EC ran into power sequencing failure. • If problem persists, replace the system board. SBIOS Flash corruption • Flash corruption detected by SBIOS • If problem persists, replace the system board. 72 Troubleshooting
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    waiting on ME to reply to HECI message If problem persists, replace the system board. CPU Power Cable correct path name. The primary cache internal to the microprocessor has failed. Contact Dell The optical drive does not respond to commands from the computer. The hard the hard Troubleshooting 73
  • Dell OptiPlex 5080 | Tower Service Manual - Page 74
    computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. The hard drive does not respond to commands from the seated. Reinstall the memory module or, if necessary, replace it. 74 Troubleshooting
  • Dell OptiPlex 5080 | Tower Service Manual - Page 75
    See Windows Help and Support for instructions (click Start > Help and Support). If a large Dell. The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, Contact Dell
  • Dell OptiPlex 5080 | Tower Service Manual - Page 76
    nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support CMOS checksum error CPU fan failure . The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router
  • Dell OptiPlex 5080 | Tower Service Manual - Page 77
    . Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1. Go to Dell.com/support. 2. Select your support category. 3. Verify your country or region in the Choose a Country
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OptiPlex 5080 Tower
Service Manual
Regulatory Model: D29M
Regulatory Type: D29M001
May 2020
Rev. A00