Dell OptiPlex 5080 Small Form Factor Service Manual
Dell OptiPlex 5080 Manual
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Dell OptiPlex 5080 manual content summary:
- Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 1
OptiPlex 5080 Small Form Factor Service Manual Regulatory Model: D15S Regulatory Type: D15S001 May 2020 Rev. A00 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 2
of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 3
instructions...5 Before working inside your computer...5 Safety precautions...6 Electrostatic discharge-ESD protection...6 ESD field service 430...12 System management features...12 Dell Client Command Suite for In-Band systems management 13 Chapter 3: Field service information 14 Side cover...14 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 4
...34 Removing the processor...36 System board...37 Removing the system board...37 Installing the system board...40 Chapter 4: Troubleshooting...45 Dell SupportAssist Pre-boot System Performance Check diagnostics 45 Running the SupportAssist Pre-Boot System Performance Check 45 Diagnostic LED - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 5
and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 6
disassembly instructions. electrocuted. Standby power Dell products with standby power through the use of a field service electrostatic discharge (ESD) kit. When obvious, such as intermittent problems or a shortened product of damage to recognize and troubleshoot is the intermittent (also called - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 7
grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components. After - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 8
Steps 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3. Replace any media cards, discs, or any other parts that you removed before working on your computer. 4. - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 9
USB type-C Alt mode: 4096 x 2304 @60 Hz • Option VGA: 1920 x 1200 @60 Hz • Option HDMI2.0: 4096 x 2160 @60 Hz Up to three displays supported • Two motherboard integrated DP1.4 HBR2 + One video option (VGA/DP1.4 HBR2/HDMI2.0/USB3.2 Gen2 type-C Alt-mode) Two MB integrated DP1.4 HBR2 + One video option - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 10
: 4096 x 2304 @60 Hz • Option VGA: 1920 x 1200 @60 Hz • Option HDMI2.0: 4096 x 2160 @60 Hz Number of display supported Up to three displays supported Multiple Display Support • Two motherboard integrated DP1.4 HBR2 + One video option (VGA/DP1.4 HBR2/HDMI2.0/USB3.2 Gen2 type-C Alt-mode) External - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 11
model Open CL Open GL GPU memory interface PCIe bus Display support Graphics memory configuration Graphics memory clock speed Active fan sink Slot Values 1.2 GHz 12 5.0 2.0 4.5 128 bit PCIe 3.0 x8 • Two Mini DisplayPorts • One DisplayPort 4 GB, GDDR5 7 Gbps 4-pin embedded fan controller - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 12
Open CL Open GL GPU memory interface PCIe bus Display support Graphics memory configuration Graphics memory clock speed Active fan sink the device is connected to a network so that it can be managed. The Dell Client Command Suite of tools can be leveraged individually or with a systems management - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 13
free toolkit available for download, for all Latitude Rugged tablets at dell.com/support, automates and streamlines systems management tasks, saving time, money, and provides numerous system-specific drivers that have been extracted and reduced to an OS-consumable state. Dell Command l Configure is a - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 14
3 Field service information Topics: • Side cover • Front bezel • Hard-drive assembly • Solid-state drive • WLAN card • Heat sink • Coin-cell battery • Memory images indicate the location of the side panels and provide a visual representation of the removal procedure. 14 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 15
Steps 1. Press down on the release latch until your hear a click. 2. Slide the side cover towards the back of the system. 3. Lift the side cover from the system. Field service information 15 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 16
installation procedure. About this task The following image indicates the location of the side panels and provides a visual representation of the installation procedure. 16 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 17
of the removal procedure. Steps 1. Pry the retention tabs to release the front bezel from the system. 2. Remove the front bezel from the system. Field service information 17 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 18
the bezel until the tabs click into place. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer. 18 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 19
the notch and slide the hard drive assembly out. NOTE: Note the orientation of the hard drive so that you can replace it correctly. Field service information 19 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 20
procedure. About this task The following image indicates the location of the 2.5 in. hard drive and provides a visual representation of the installation procedure. 20 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 21
installation procedure. About this task The following image indicates the location of the hard drive cage and provides a visual representation of the installation procedure. Field service information 21 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 22
assembly. About this task The following images indicate the location of the solid-state drive and provide a visual representation of the removal procedure. 22 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 23
installation procedure. About this task The following image indicates the location of the solid-state drive and provides a visual representation of the installation procedure. Field service information 23 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 24
assembly. About this task The following images indicate the location of the solid-state drive and provide a visual representation of the removal procedure. 24 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 25
installation procedure. About this task The following image indicates the location of the solid-state drive and provides a visual representation of the installation procedure. Field service information 25 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 26
drive assembly. About this task The following images indicate the location of the wireless card and provide a visual representation of the removal procedure. 26 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 27
the installation procedure. About this task The following image indicates the location of the wireless card and provides a visual representation of the installation procedure. Field service information 27 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 28
1. Install the 2.5 in. hard drive assembly. 2. Install the front bezel. 3. Install the side cover. 4. Follow the procedure in after working inside your computer. 28 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 29
installation procedure. About this task The following image indicates the location of the VR heat sink and provides a visual representation of the installation procedure. Field service information 29 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 30
bezel. About this task The following images indicate the location of the coin-cell battery and provide a visual representation of the removal procedure. 30 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 31
installation procedure. About this task The following image indicates the location of the coin-cell battery and provides a visual representation of the installation procedure. Field service information 31 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 32
drive assembly. About this task The following images indicate the location of the memory modules and provide a visual representation of the removal procedure. 32 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 33
memory modules Prerequisites About this task The following image indicates the location of the memory modules and provides a visual representation of the installation procedure. Field service information 33 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 34
the installation procedure. About this task The following image indicates the location of the processor and provides a visual representation of the installation procedure. 34 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 35
it. Next steps 1. Install the heat-sink. 2. Install the front bezel. 3. Install the side cover. 4. Follow the procedure in after working inside your computer. Field service information 35 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 36
processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 36 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 37
. 9. Remove the processor. About this task The following images indicate the location of the system board and provide a visual representation of the removal procedure. Field service information 37 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 38
38 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 39
Field service information 39 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 40
installation procedure. About this task The following image indicates the location of the system board and provides a visual representation of the installation procedure. 40 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 41
Field service information 41 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 42
42 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 43
cable. 12. Reconnect the internal speaker cables. Next steps 1. Install the processor. 2. Install the memory modules. 3. Install the heat-sink. 4. Install the WLAN card. Field service information 43 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 44
5. Install the solid-state drive. 6. Install the hard drive assembly. 7. Install the front bezel. 8. Install the side cover. 9. Follow the procedure in after working inside your computer. 44 Field service information - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 45
Troubleshooting Topics: • Dell SupportAssist Pre-boot System Performance Check diagnostics • Diagnostic LED behavior • Diagnostic error messages • System error messages • WiFi power cycle Dell • View error messages that inform you of problems encountered during testing NOTE: Some tests for specific - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 46
version If problem persists, replace the system board. Power rail failure • EC ran into power sequencing failure. • If problem persists, replace the system board. SBIOS Flash corruption • Flash corruption detected by SBIOS • If problem persists, replace the system board. 46 Troubleshooting - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 47
waiting on ME to reply to HECI message If problem persists, replace the system board. CPU Power Cable correct path name. The primary cache internal to the microprocessor has failed. Contact Dell The optical drive does not respond to commands from the computer. The hard from an Troubleshooting 47 - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 48
computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. The hard drive does not respond to commands from the seated. Reinstall the memory module or, if necessary, replace it. 48 Troubleshooting - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 49
See Windows Help and Support for instructions (click Start > Help and Support). If a large Dell. The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, Contact Dell - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 50
nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support CMOS checksum error CPU fan failure . The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router - Dell OptiPlex 5080 | Small Form Factor Service Manual - Page 51
. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1. Go to Dell.com/support. 2. Select your support category. 3. Verify your country or region in the Choose a Country
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OptiPlex 5080 Small Form Factor
Service Manual
Regulatory Model: D15S
Regulatory Type: D15S001
May 2020
Rev. A00