Dell OptiPlex 5080 Micro Service Manual

Dell OptiPlex 5080 Manual

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  • Dell OptiPlex 5080 | Micro Service Manual - Page 1
    OptiPlex 5080 Micro Service Manual Regulatory Model: D14U Regulatory Type: D14U001 May 2020 Rev. A00
  • Dell OptiPlex 5080 | Micro Service Manual - Page 2
    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
  • Dell OptiPlex 5080 | Micro Service Manual - Page 3
    Contents 1 Working on your computer...5 Safety instructions...5 Before working inside your computer...5 Safety precautions...6 Electrostatic discharge-ESD protection...6 ESD field service kit ...7 After working inside your computer...7 2 Technology and components...9 USB features...9 USB Type-C...
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    processor...44 Installing the processor...45 System board...47 Removing the system board...47 Installing the system board...49 5 Troubleshooting...52 Dell SupportAssist Pre-boot System Performance Check diagnostics 52 Running the SupportAssist Pre-Boot System Performance Check 52 Diagnostic LED
  • Dell OptiPlex 5080 | Micro Service Manual - Page 5
    and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at
  • Dell OptiPlex 5080 | Micro Service Manual - Page 6
    disassembly instructions. electrocuted. Standby power Dell products with standby power through the use of a field service electrostatic discharge (ESD) kit. When obvious, such as intermittent problems or a shortened product of damage to recognize and troubleshoot is the intermittent (also called
  • Dell OptiPlex 5080 | Micro Service Manual - Page 7
    grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components. After
  • Dell OptiPlex 5080 | Micro Service Manual - Page 8
    5. Turn on your computer. 8 Working on your computer
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    between host computers and peripheral devices like mice, keyboards, external drivers, and printers. Table 1. USB evolution Type USB 2.0 Data devices • New power management features • Full-duplex data transfers and support for new transfer types • Backward USB 2.0 compatibility • New connectors
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    and only come into contact when connected to a proper SuperSpeed USB connection. USB Type-C USB Type-C is a new, tiny physical connector. The connector itself can support various exciting new USB standards like USB 3.1 and USB power delivery (USB PD). 10 Technology and components
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    size of an old USB Type-A plug. This is a single connector standard that every device should be able to use. USB Type-C ports can support a variety of different protocols using "alternate modes," which allows you to have adapters that can output HDMI, VGA, DisplayPort, or other types of connections
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    displays that will rival the Digital Cinema systems used in many commercial movie theaters. • HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p. • Automotive Connection System - New cables and connectors for automotive
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    • HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality. Technology and components 13
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    3 14 Major components of your system
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    Major components of your system Major components of your system 15
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    5. Hard drive caddy 6. System board 7. Chassis 8. Processor 9. M.2 WLAN 10. Memory module 11. M.2 Solid-state drive 12. Hard drive assembly NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty
  • Dell OptiPlex 5080 | Micro Service Manual - Page 17
    4 Disassembly and reassembly Side cover Removing the side cover Prerequisites 1. Follow the procedure in before working inside your computer. NOTE: Ensure that you remove the security cable from the security-cable slot (if applicable). About this task The following images indicate the location of
  • Dell OptiPlex 5080 | Micro Service Manual - Page 18
    Steps 1. Loosen the thumbscrew (6x32) that secures the side cover to the system. 2. Slide the side cover towards the front of the system and lift the cover. Installing the side cover Prerequisites If you are replacing a component, remove the existing component before performing the installation
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    Steps 1. Align the side cover with the grooves on the chassis. Disassembly and reassembly 19
  • Dell OptiPlex 5080 | Micro Service Manual - Page 20
    2. Slide the side cover towards the back of the system to install it. 3. Tighten the thumbscrew (6x32) to secure the side cover to the system. Next steps 1. Follow the procedure in after working inside your computer. Front bezel Removing the front bezel Prerequisites 1. Follow the procedure in
  • Dell OptiPlex 5080 | Micro Service Manual - Page 21
    Installing the front bezel Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the front bezel and provides a visual representation of the installation procedure.
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    Hard-drive assembly Removing the hard-drive assembly Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. About this task The following images indicate the location of the hard-drive assembly and provide a visual
  • Dell OptiPlex 5080 | Micro Service Manual - Page 23
    NOTE: Note the orientation of the hard drive so that you can replace it correctly. Removing the hard-drive bracket Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5 in. hard-drive assembly. About this
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    About this task The following image indicates the location of the hard-drive bracket and provides a visual representation of the installation procedure. Steps 1. Place the hard-drive into the bracket. 2. Align and insert the pins on the drive bracket with the slots on the drive. NOTE: Note the
  • Dell OptiPlex 5080 | Micro Service Manual - Page 25
    Steps 1. Insert the hard-drive assembly into the slot on the system. 2. Slide the hard-drive assembly towards the connector in the system board until the release tabs clicks into place. Next steps 1. Install the front bezel. 2. Install the side cover. 3. Follow the procedure in after working inside
  • Dell OptiPlex 5080 | Micro Service Manual - Page 26
    4. Remove the hard-drive assembly. About this task The following images indicate the location of the solid-state drive and provide a visual representation of the removal procedure. Steps 1. Remove the screw (M2x3.5) that secures the solid-state drive to the system board. 2. Slide and lift the solid
  • Dell OptiPlex 5080 | Micro Service Manual - Page 27
    Steps 1. Align the notch on the solid-state drive with the tab on the solid-state drive connector on the system board. 2. Insert the solid-state drive at a 45-degree angle into the solid-state drive connector. 3. Replace the screw (M2x3.5) that secures the M.2 2230 PCIe solid-state drive to the
  • Dell OptiPlex 5080 | Micro Service Manual - Page 28
    Steps 1. Remove the screw (M2x3.5) that secures the solid-state drive to the system board. 2. Slide and lift the solid-state drive off the system board. Installing the M.2 2280 PCIe solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the
  • Dell OptiPlex 5080 | Micro Service Manual - Page 29
    Steps 1. Align the notch on the solid-state drive with the tab on the solid-state drive connector on the system board. 2. Insert the solid-state drive at a 45-degree angle into the solid-state drive connector. 3. Replace the screw (M2x3.5) that secures the M.2 2280 PCIe solid-state drive to the
  • Dell OptiPlex 5080 | Micro Service Manual - Page 30
    Steps 1. Remove the (M2x3.5) screw that secures the WLAN card bracket to the system board. 2. Slide and lift the WLAN card bracket away from the WLAN card. 3. Disconnect the antenna cables from the WLAN card. 4. Slide and remove the WLAN card from the connector on the system board. Installing the
  • Dell OptiPlex 5080 | Micro Service Manual - Page 31
    Steps 1. Connect the antenna cables to the WLAN card. The following table provides the antenna-cable color scheme for the WLAN card of your computer. Table 2. Antenna-cable color scheme Connectors on the wireless card Main (white triangle) Antenna-cable color White Auxiliary (black triangle)
  • Dell OptiPlex 5080 | Micro Service Manual - Page 32
    Fan assembly Removing the fan assembly Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. About this task The following images indicate the location of the fan assembly and provide a visual representation of the removal
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    Steps 1. Unroute the speaker cable from the routing guide on the fan assembly. 2. Press the blue tabs on both sides of the fan, and slide to lift the fan to release it from the
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    34 Disassembly and reassembly
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    the release tab on the fan assembly and place it on the system until it clicks into place. 4. Route the speaker cable through the routing guides on the fan assembly. Next steps 1. Install the front bezel. 2. Install the side cover. 3. Follow the procedure in after working inside your computer. Heat
  • Dell OptiPlex 5080 | Micro Service Manual - Page 36
    2. Remove the side cover. 3. Remove the front bezel. 4. Remove the fan assembly. About this task The following images indicate the location of the heat sink and provide a visual representation of the removal procedure. Steps 1. Loosen the three captive screws that secure the heat sink to the system
  • Dell OptiPlex 5080 | Micro Service Manual - Page 37
    About this task The following image indicates the location of the heat sink and provides a visual representation of the installation procedure. Steps 1. Align the screws of the heat sink with the holders on the system board and place the heat sink on the processor. 2. Tighten the captive screws
  • Dell OptiPlex 5080 | Micro Service Manual - Page 38
    Coin-cell battery Removing the coin-cell battery Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. NOTE: Removing the coin-cell battery resets the BIOS setup program settings to default. It is recommended that you note
  • Dell OptiPlex 5080 | Micro Service Manual - Page 39
    Steps 1. Insert the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector. 2. Press the battery into the connector until it locks into place. Next steps 1. Install the front bezel. 2. Install the side cover. 3. Follow the procedure
  • Dell OptiPlex 5080 | Micro Service Manual - Page 40
    Steps 1. Pull the securing clips from the memory module until the memory module pops up. 2. Slide and remove the memory module from the memory-module slot. Installing the memory modules Prerequisites If you are replacing a component, remove the existing component before performing the installation
  • Dell OptiPlex 5080 | Micro Service Manual - Page 41
    Steps 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. Next steps 1.
  • Dell OptiPlex 5080 | Micro Service Manual - Page 42
    Steps 1. Disconnect the speaker cable from the system board. 2. Press the release tab and lift the speaker along with the cable from the system board. Installing the speaker Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Dell OptiPlex 5080 | Micro Service Manual - Page 43
    Steps 1. Align and insert the speaker into the slot and press it until the release tab clicks. 2. Connect the speaker cable to the system board. Next steps 1. Install the fan assembly. 2. Install the front bezel. 3. Install the side cover. 4. Follow the procedure in after working inside your
  • Dell OptiPlex 5080 | Micro Service Manual - Page 44
    3. Remove the I/O module from the computer. Installing optional I/O modules (Type C/ HDMI/VGA/DP/ Serial) Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the
  • Dell OptiPlex 5080 | Micro Service Manual - Page 45
    Steps 1. Press down and push the release lever away from the processor to release it from the securing tab. 2. Lift the lever upward to lift the processor cover. CAUTION: When removing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the
  • Dell OptiPlex 5080 | Micro Service Manual - Page 46
    Steps 1. Align the pin-1 corner of the processor with the pin 1 corner of the processor socket, and then place the processor in the processor socket. NOTE: The pin-1 corner of the processor has a triangle that aligns with the triangle on the pin-1 corner on the processor socket. When the processor
  • Dell OptiPlex 5080 | Micro Service Manual - Page 47
    System board Removing the system board Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the hard drive assembly. 5. Remove the solid-state drive. 6. Remove the WLAN card. 7. Remove the fan assembly. 8. Remove
  • Dell OptiPlex 5080 | Micro Service Manual - Page 48
    48 Disassembly and reassembly
  • Dell OptiPlex 5080 | Micro Service Manual - Page 49
    Steps 1. Remove the screw (6-32) that secures the hard drive caddy support to the system board. 2. Lift the hard drive caddy support away from the system board. 3. Remove the two (M3x4) screws and three (6-32) screws that secure the system board to the chassis. 4. Lift the system
  • Dell OptiPlex 5080 | Micro Service Manual - Page 50
    50 Disassembly and reassembly
  • Dell OptiPlex 5080 | Micro Service Manual - Page 51
    with system board and place the hard drive caddy on the system board. 4. Replace the screw (6-32) to secure the hard drive caddy support to the system board. Next steps 1. Install the processor. 2. Install the speaker. 3. Install the memory modules. 4. Install the heat sink. 5. Install the fan
  • Dell OptiPlex 5080 | Micro Service Manual - Page 52
    For more information, see https://www.dell.com/support/article/sln115162/. Running the SupportAssist Pre- Dell. Diagnostic LED behavior Table 3. Diagnostic LED behavior Blinking pattern Amber 1 White 2 Problem description Unrecoverable SPI Flash Failure Suggested resolution 52 Troubleshooting
  • Dell OptiPlex 5080 | Micro Service Manual - Page 53
    , replace the system board. SBIOS Flash corruption • Flash corruption detected by SBIOS • If problem persists, replace the system board. Intel ME (Management Engine) • Error • Timeout waiting on ME to reply to HECI message If problem persists, replace the system board. Troubleshooting 53
  • Dell OptiPlex 5080 | Micro Service Manual - Page 54
    Problem to the microprocessor has failed. Contact Dell The optical drive does not respond Run the hard drive tests in Dell Diagnostics. The operation requires a If the error appears again, Contact Dell The file that you are trying the Hard Disk Drive tests in Dell Diagnostics. The hard drive does not
  • Dell OptiPlex 5080 | Micro Service Manual - Page 55
    computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. The hard drive does not respond to commands from the seated. Reinstall the memory module or, if necessary, replace it. Troubleshooting 55
  • Dell OptiPlex 5080 | Micro Service Manual - Page 56
    Windows Help and Support for instructions (click Start > Help and Support). If a Dell. The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, Contact Dell Troubleshooting
  • Dell OptiPlex 5080 | Micro Service Manual - Page 57
    System message help in resolving this problem, please note this checkpoint and contact Dell Technical Support CMOS checksum error CPU fan . The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router
  • Dell OptiPlex 5080 | Micro Service Manual - Page 58
    . Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1. Go to Dell.com/support. 2. Select your support category. 3. Verify your country or region in the Choose a Country
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OptiPlex 5080 Micro
Service Manual
Regulatory Model: D14U
Regulatory Type: D14U001
May 2020
Rev. A00