Dell OptiPlex 5090 Micro Form Factor Service Manual

Dell OptiPlex 5090 Manual

Get Dell OptiPlex 5090 PDF manuals and user guides View all Dell OptiPlex 5090 manuals
Add to My Manuals
Save this manual to your list of manuals

Dell OptiPlex 5090 manual content summary:

  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 1
    OptiPlex 5090 Micro Form Factor Service Manual Regulatory Model: D14U Regulatory Type: D14U005 May 2021 Rev. A00
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 2
    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 3
    Contents Chapter 1: Working inside your computer 5 Safety instructions...5 Before working inside your computer...5 Safety precautions...6 Electrostatic discharge-ESD protection...6 ESD field service kit ...7 Transporting sensitive components...8 After working inside your computer...8 Chapter 2:
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 4
    system board...41 Chapter 3: Software...43 Operating system...43 Drivers and downloads...43 Chapter 4: System setup...44 BIOS overview... (System Setup) and System passwords 56 Chapter 5: Troubleshooting...58 SupportAssist diagnostics...58 Display built-in self test contacting Dell 63 4 Contents
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 5
    and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 6
    disassembly instructions. ESD field service kit when working inside any desktop to avoid obvious, such as intermittent problems or a shortened product life Dell products, the sensitivity to static damage is now higher than in previous Dell damage to recognize and troubleshoot is the intermittent (also
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 7
    desktop or portable environment. Servers are typically installed in a rack within a data center; desktops and all the same foam packing material should be used in service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 8
    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. After working inside your computer About this task CAUTION: Leaving stray
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 9
    color may vary with the configuration ordered. Table 1. Screw list Component Side cover Screw type #6-32 Quantity 1 Image System board #6-32 3 M2x4 4 Hard drive caddy support Heat sink WLAN card #6-32 M3x25 M2x3.5 1 3 1 Removing and installing components 9
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 10
    Table 1. Screw list (continued) Component M.2 2230/2280 Solid-state drive Screw type M2x3.5 Quantity 1 Image 10 Removing and installing components
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 11
    Major components of your system 1. Side cover Removing and installing components 11
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 12
    drive support 6. System board 7. Chassis 8. Processor 9. M.2 WLAN card 10. Memory module 11. M.2 Solid-state drive 12. 2.5-inch hard-disk drive assembly NOTE: Dell to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. Side cover Removing the
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 13
    Steps 1. Loosen the thumbscrew (6x32) that secures the side cover to the system. Removing and installing components 13
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 14
    2. Slide the side cover towards the front of the system and lift the cover. Installing the side cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the side
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 15
    Steps 1. Align the side cover with the grooves on the chassis. 2. Slide the side cover towards the back of the system to install it. 3. Tighten the thumbscrew (6x32) to secure the side cover to the system. Next steps 1. Follow the procedure in after working inside your computer. Front bezel Removing
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 16
    Steps 1. Pry the retention tabs to release the front bezel from the system. 2. Remove the front bezel from the system. Installing the front bezel Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 17
    Steps 1. Position the bezel to align the tabs with the slots on the chassis. 2. Press the bezel until the release tabs click into place. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer. Hard-drive assembly Removing the hard-drive assembly
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 18
    Steps 1. Press the release tabs on the hard-drive assembly and slide it towards the front of the system to disconnect it from the connector on the system board. 2. Lift the hard drive assembly from the system. NOTE: Note the orientation of the hard drive so that you can replace it correctly.
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 19
    Steps 1. Pull one side of the hard-drive bracket to disengage the pins on the bracket from the slots on the drive. 2. Lift the hard-drive out of the bracket. Installing the hard-drive bracket Prerequisites If you are replacing a component, remove the existing component before performing the
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 20
    Steps 1. Place the hard-drive into the bracket. 2. Align and insert the pins on the drive bracket with the slots on the drive. NOTE: Note the orientation of the hard-drive so that you can replace it correctly. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 21
    Steps 1. Insert the hard-drive assembly into the slot on the system. 2. Slide the hard-drive assembly towards the connector in the system board until the release tabs clicks into place. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer. Solid-state
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 22
    About this task The following images indicate the location of the solid-state drive and provide a visual representation of the removal procedure. Steps 1. Remove the screw (M2x3.5) that secures the solid-state drive to the system board. 2. Slide and lift the solid-state drive off the system board.
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 23
    Steps 1. Align the notch on the solid-state drive with the tab on the solid-state drive connector on the system board. 2. Insert the solid-state drive at a 45-degree angle into the solid-state drive connector. 3. Replace the screw (M2x3.5) that secures the M.2 2230 PCIe solid-state drive to the
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 24
    Steps 1. Remove the screw (M2x3.5) that secures the solid-state drive to the system board. 2. Slide and lift the solid-state drive off the system board. Installing the M.2 2280 PCIe solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 25
    Steps 1. Align the notch on the solid-state drive with the tab on the solid-state drive connector on the system board. 2. Insert the solid-state drive at a 45-degree angle into the solid-state drive connector. 3. Replace the screw (M2x3.5) that secures the M.2 2280 PCIe solid-state drive to the
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 26
    Steps 1. Remove the (M2x3.5) screw that secures the WLAN card bracket to the system board. 2. Slide and lift the WLAN card bracket away from the WLAN card. 3. Disconnect the antenna cables from the WLAN card. 4. Slide and remove the WLAN card from the connector on the system board. Installing the
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 27
    Steps 1. Connect the antenna cables to the WLAN card. The following table provides the antenna-cable color scheme for the WLAN card of your computer. Table 2. Antenna-cable color scheme Connectors on the wireless card Main (white triangle) Antenna-cable color White Auxiliary (black triangle)
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 28
    following images indicate the location of the fan assembly and provide a visual representation of the removal procedure. Steps 1. Unroute the speaker cable from the routing guide on the fan assembly. 2. Press the blue tabs on both sides of the fan, and slide to lift the fan to release it from the
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 29
    release tab on the fan assembly and place it on the system until it clicks into place. 4. Route the speaker cable through the routing guides on the fan assembly. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer. Removing and installing components
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 30
    Heat sink Removing the heat sink Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the fan assembly. About this task The following images indicate the location of the heat sink and provide a visual representation of the removal
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 31
    Steps 1. Align the screws of the heat sink with the holders on the system board and place the heat sink on the processor. 2. Tighten the captive screws that secure the heat sink to the system board. NOTE: Tighten the screws in a sequential order (1,2,3) as printed on the heat sink. Next steps 1.
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 32
    Steps 1. Using a plastic scribe, gently pry the coin-cell battery out of the battery socket on the system board. 2. Remove the coin-cell battery out of the system. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 33
    Steps 1. Insert the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector. 2. Press the battery into the connector until it locks into place. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 34
    Steps 1. Pull the securing clips from the memory module until the memory module pops up. 2. Slide and remove the memory module from the memory-module slot. Installing the memory modules Prerequisites If you are replacing a component, remove the existing component before performing the installation
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 35
    Steps 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. Next steps 1.
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 36
    Steps 1. Disconnect the speaker cable from the system board. 2. Press the release tab and lift the speaker along with the cable from the system board. Installing the speaker Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 37
    Steps 1. Align and insert the speaker into the slot and press it until the release tab clicks. 2. Connect the speaker cable to the system board. Next steps 1. Install the fan assembly. 2. Install the side cover. 3. Follow the procedure in after working inside your computer. Processor Removing the
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 38
    Steps 1. Press down and push the release lever away from the processor to release it from the securing tab. 2. Lift the lever upward to lift the processor cover. CAUTION: When removing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 39
    Steps 1. Align the pin-1 corner of the processor with the pin 1 corner of the processor socket, and then place the processor in the processor socket. NOTE: The pin-1 corner of the processor has a triangle that aligns with the triangle on the pin-1 corner on the processor socket. When the processor
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 40
    System board Removing the system board Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the hard-drive assembly. 4. Remove the solid-state drive. 5. Remove the WLAN card. 6. Remove the fan assembly. 7. Remove the heat-sink. 8. Remove
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 41
    Internal speaker connector 11. Memory slots 12. Intrusion switch Steps 1. Remove the screw (6-32) that secures the hard drive support to the system board. 2. Lift the hard drive support away from the system board. 3. Remove the two (M3x4) screws and three (6-32) screws that secure the system board
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 42
    to secure the system board to the chassis. 3. Align the slot on the hard drive support with system board and place the hard drive support on the system board. 4. Replace the screw (6-32) to secure the hard drive support to the system board. Next steps 1. Install the processor. 2. Install the speaker
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 43
    with instructions on how to install the drivers. Operating system Your OptiPlex 5090 Micro supports the following operating systems: ● Windows 10 Home, 64-bit ● Windows 10 IoT Enterprise 2019 LTSC (OEM only) ● Windows 10 Pro, 64-bit ● Windows 10 Pro Education, 64-bt ● Kylin Linux Desktop version
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 44
    2. Go to Dell.com/support. ● Enter the Service Tag or Express Service Code and click Submit. ● Click Detect Product and follow the instructions on screen. and the Product Support page of your computer appears. 6. Click Get drivers and click Drivers and Downloads. The Drivers and Downloads section
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 45
    information on this subject, see Knowledge Article: https:// www.dell.com/support/article/sln153694 Updating your system BIOS using a USB flash drive . 8. The BIOS Update Utility is displayed. Follow the on-screen instructions. Figure 1. DOS BIOS Update Screen Entering BIOS setup program About this
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 46
    optical drive or hard drive). During the Power-on Self-Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2 key ● Bring information menu Overview OptiPlex 5090 Micro BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 47
    Table 3. System setup options-System information menu (continued) Overview Signed Firmware Update Displays whether the Signed Firmware Update is enabled on your computer. Processor Information Processor Type Displays the processor type. Maximum Clock Speed Displays the maximum processor
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 48
    Table 4. System setup options-Boot Configuration menu Boot Configuration Boot Sequence Boot Mode: UEFI only Displays the boot mode. Boot Sequence Displays the boot sequence. Secure Digital (SD) Card Boot Enable or disable the SD card read-only boot. By default, the Secure Digital (SD) Card
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 49
    Table 6. System setup options-Storage menu (continued) Storage By default, the RAID Onoption is enabled. Storage Interface Port Enablement Enable or disable the onboard drives. By default, all the options are enabled. SMART Reporting Enable SMART Reporting Enable or disable Self-Monitoring,
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 50
    With Auto Mode, the HTTPs Boot extracts Boot URL from the DHCP. With Manual Mode, the HTTPs Boot reads Boot URL from the user-provided data. By default default, the Enable USB PowerShare option is enabled USB Wake Support Enable USB Wake Support When enabled, you can use the USB devices like a
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 51
    Intel Speed Shift Technology Enable or disable the Intel speed shift technology support. By default, the Intel Speed Shift Technology option is enabled. the BIOS module interface of the optional Absolute Persistence Module service from Absolute software. By default, the Enable Absolute option
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 52
    Enable Master Password Lockout When enabled, this will disable the master password support. By default, the option is disabled. Allow Non-Admin PSID Revert the Physical Security ID (PSID) revert of NVMe hard-drives from the Dell Security Manager prompt. By default, the option is disabled. Table 12
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 53
    to or greater than the value specified by the Auto OS Recovery Threshold setup option and local Service OS does not boot or is not installed. By default, the option is enabled. Dell Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 54
    are provided by Intel Trusted Execution Technology. By default, the option is disabled. Table 17. System setup options-Performance menu Performance Multi Core Support Active Cores Enables to change the number of CPU cores available to the operating system. By default, the All Cores options are
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 55
    Table 17. System setup options-Performance menu (continued) Performance By default, the option is enabled. C-States Control Enable C-State Control Enable or disable additional processor sleep states. By default, the option is enabled. Intel Turbo Boost Technology Enable Intel Turbo Boost
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 56
    exit from System Setup. The computer restarts. Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. 56 System setup
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 57
    NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application. System setup 57
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 58
    Troubleshooting SupportAssist are completed successfully ● View error messages that indicate if problems were encountered during the test NOTE: Some tests are meant -in self test About this task The following procedure provides the instructions on how to run the built-in self test for the display
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 59
    Problem problem continues, replace problem problem continues problem failure continues, replace the memory module. 2 5 Invalid memory installed Reset the memory module. If problem problem continues, replace the system board. 2 7 Display failure Flash the latest BIOS version. If problem If problem problem
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 60
    . 2. Go to www.dell.com/support. 3. Click Product support, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the product ID or manually browse for your computer model. 4. Click Drivers & downloads > Find drivers. 5. Select the operating
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 61
    nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support The computer failed to complete the . The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 62
    even after it has been powered off and the battery has been removed. The following procedure provides the instructions on how to conduct flea power release: Steps 1. Turn off your computer. 2. Disconnect the power the power adapter to your computer. 5. Turn on your computer. 62 Troubleshooting
  • Dell OptiPlex 5090 | Micro Form Factor Service Manual - Page 63
    , and press Enter. www.dell.com/support/windows www.dell.com/support/linux Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents. Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
OptiPlex 5090 Micro Form Factor
Service Manual
Regulatory Model: D14U
Regulatory Type: D14U005
May 2021
Rev. A00