Dell OptiPlex 7040 Small Form Factor OptiPlex 7040 - Small Form Factor Owners
Dell OptiPlex 7040 Small Form Factor Manual
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- Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 1
OptiPlex 7040 - Small Form Factor Owner's Manual Regulatory Model: D15S Regulatory Type: D15S003 May 2020 Rev. A03 - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 2
...8 Installing the fan duct...9 Removing the memory module...9 Installing the memory module...9 Removing the intrusion switch...9 Installing 18 Removing the power supply unit (PSU)...18 Installing the power supply unit (PSU)...20 Removing the power switch...20 Installing the power switch...21 - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 3
Chapter 3: Troubleshooting your computer 27 Diagnostic and Power LED codes...27 Diagnostic error messages...32 System error messages...34 Chapter 4: System Setup...36 or changing an existing system and/or setup password 45 Chapter 5: Specifications...47 Chapter 6: Contacting Dell...51 Contents 3 - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 4
of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 5
computer and all attached devices from their electrical outlets. 5. Press and hold the power button while the computer is unplugged to ground the system board. 6. Remove the cover . 5. If required, verify that the computer works correctly by running Dell Diagnostics. Working on your computer 5 - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 6
the fan duct • Removing the memory module • Installing the memory module • Removing the intrusion power supply unit (PSU) • Installing the power supply unit (PSU) • Removing the power switch • Installing the power ● Small flat blade screwdriver ● Phillips screwdriver ● Small plastic scribe - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 7
Removing the cover Steps 1. Follow the procedure in Before Working Inside Your Computer. 2. To remove the cover: a. Slide the blue retention tab to the right to unlock the cover [1]. b. Slide the cover toward the back of the computer [2]. c. Lift the cover from the computer [3]. Installing the - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 8
Installing the front bezel Steps 1. Insert the tabs on the bezel into the slots on the computer. 2. Press the bezel until the tabs clicks into place. 3. Install the cover. 4. Follow the procedure in After Working Inside Your Computer Removing the fan duct Steps 1. Follow the procedure in Before - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 9
the fan duct until it clicks into place. 3. Install the cover. 4. Follow the procedure in After Working Inside Your Computer. Removing the memory module Steps 1. Follow the procedure in Before Working Inside Your Computer. 2. Remove the: a. cover b. fan duct c. hard drive assembly d. optical drive - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 10
2. Remove the: a. cover b. fan duct 3. To remove the intrusion switch: a. Disconnect the intrusion switch cable from the connector on the system board [1][2]. b. Slide the intrusion switch and lift it away from the computer [3]. Installing the intrusion switch Steps 1. Insert the intrusion switch - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 11
procedure in Before Working Inside Your Computer. 2. Remove the: a. cover b. fan duct 3. To release the hard drive assembly: a. Push the retention tabs and remove the power connector [1,2]. b. Disconnect the data and power cables from the hard drives [3, 4]. Removing and installing components 11 - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 12
4. To remove the hard drive assembly: a. Pull the hard drive release handle forward to release the hard drive bracket from the computer [1]. b. Lift the hard drive assembly away from the computer [2]. Removing the hard drive from the hard drive bracket Steps 1. Follow the procedure in Before - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 13
Working Inside Your Computer. Installing the hard drive assembly Steps 1. Insert the hard drive assembly into the slot on the computer. 2. Connect the power cable to the slot on the hard drive bracket. 3. Install the: a. fan duct b. cover 4. Follow the procedure in After Working Inside Your Computer - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 14
cage with the slots on the computer. 3. Lower the optical drive cage into the computer and lock the latch. 4. Connect the data and power cables to the optical drive. 5. Install the: a. hard drive assembly b. front bezel c. cover 6. Follow the procedure in After Working Inside Your Computer. 14 - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 15
Removing the system fan Steps 1. Follow the procedure in Before Working Inside Your Computer. 2. Remove the: a. cover b. front bezel c. hard drive assembly d. optical drive 3. To remove the system fan: a. Disconnect the system fan cable from the system board [1]. b. Slide the fan grommets toward the - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 16
d. hard drive assembly e. optical drive 3. To remove the heat sink assembly: a. Disconnect the heat sink cable from the system board. [1] b. Loosen the captive screws that secure the heat sink assembly and lift it away from the computer [2] [3]. Installing the heat sink assembly Steps 1. Place the - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 17
c. Lift the processor out of the socket [3]. Installing the processor Steps 1. Align the processor with the socket keys. 2. Align the pin-1 indicator of the processor with the triangle on the socket. 3. Place the processor on the socket such that the slots on the processor align with the socket keys - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 18
VGA connector to the computer. 5. Install the: a. fan duct b. cover 6. Follow the procedure in After Working Inside Your Computer. Removing the power supply unit (PSU) Steps 1. Follow the procedure in Before Working Inside Your Computer. 2. Remove the: a. cover b. front bezel c. hard drive assembly - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 19
4. To remove the PSU: a. Disconnect the power cable from the system board [1] [2]. b. Lift the cables away from the computer [3]. c. Remove the screws that secure the PSU to the computer [4]. 5. Press the blue - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 20
Computer. 2. Remove the: a. cover b. front bezel c. hard drive assembly d. optical drive e. power supply unit 3. To remove the power switch: a. Disconnect the power switch cable from the system board [1]. b. Press the power switch retention tabs and remove it from the chassis [2] [3]. 20 Removing - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 21
in Before Working Inside Your Computer. 2. Remove the: a. cover b. front bezel c. hard drive assembly d. optical drive e. power supply unit 3. To remove the SD card reader: a. Remove the power supply unit cables from the retention clips on the SD card reader enclosure [1]. b. Remove the screws that - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 22
on the chassis. 2. Tighten the screws that secure the SD card reader to the computer. 3. Route the power supply unit cables into the retention clips. 4. Install the: a. power supply unit b. optical drive c. hard drive assembly d. front bezel e. cover 5. Follow the procedure in After Working Inside - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 23
3. Place the rubber on the computer [1] and peel the adhesive tape (pink) from the rubber [2]. 4. To install the SSD card: a. Connect the SSD card to the connector on the system board [1]. b. Tighten the screw to secure the SSD card to the system board [2]. Removing the optional SSD card Steps 1. - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 24
a. cover b. fan duct c. front bezel d. memory module e. hard drive assembly f. optical drive g. expansion card h. optional SSD card i. SD card reader j. VGA daughter board k. heat sink l. processor 3. To remove the I/O panel: a. Remove - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 25
the: a. VGA daughter board b. SD card reader c. optional SSD card d. expansion card e. processor f. heat sink g. optical drive h. hard drive assembly i. memory module j. front bezel k. fan duct l. cover 6. Place the I/O panel on the chassis. 7. Tighten the screws to secure the I/O panel to the - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 26
/USB 2.0 connector 5. PS2 keyboard/MS connector 7. DisplayPort connector 9. Line-out connector 11. Intrusion switch connector 13. Processor 15. Memory module connectors 17. Power switch connector 19. System fan connector 21. Universal audio jack 23. USB 3.0 connector 25. SATA0 connector 27. Internal - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 27
cause Troubleshooting steps The computer is either turned ● Re-seat the power cable off or is not receiving power in the power connector LED at power up, indicates that the POWER_GOOD signal is active and it is probable that the power supply is fine. Initial State of LED at power up. Refer - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 28
> long pause > repeats Power Supply or Power to troubleshoot, narrow Supply cabling down the issue with PSU BIST Test, reseat cable. If nothing works, replace the motherboard, power supply or cabling - - 2 blinks > short pause > Bad Motherboard, If customer can assist Memory or Processor - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 29
Table 2. Diagnostic power LED codes (continued) State State Name Blinking Amber Pattern Problem Description Suggested Resolution Flash latest BIOS version. If problem persists, replace the motherboard S2 CPU 2 blinks > short pause > Bad Processor CPU configuration activity is in progress - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 30
Amber Pattern Problem Description Suggested Resolution If identified the card failed, replace the card. If none of the card failed, replace the motherboard. S6 STO 3 blinks > short pause > No Memory detected If customer can assist 3 blinks > long pause > repeats to troubleshoot, narrow down - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 31
failed. If identified the memory failed, replace the memory. If else, replace the motherboard. WARNING: The power LED only serve as an indicator of the progress through the POST process. These LEDs do not indicate the problem that caused the POST routine to stop Troubleshooting your computer 31 - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 32
, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive, 32 Troubleshooting your computer - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 33
. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. HARD to occur after a memory module is installed. Correct Dell. NO TIMER TICK INTERRUPT A chip on the system board may be malfunctioning. Run the System Set tests in Dell Diagnostics. Troubleshooting - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 34
For help in resolving this problem, please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error. CMOS checksum error RTC is reset, BIOS Setup default has been loaded. 34 Troubleshooting your computer - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 35
range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem Description system board might be malfunctioning or motherboard failure. S.M.A.R.T error, possible hard disk drive failure. Troubleshooting your computer 35 - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 36
the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2 key ● Bring up the one-time boot menu by pressing F12 key - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 37
restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then Service Code. ● Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode, Memory Technology, DIMM 1 Size,, DIMM 2 Size, DIMM 3 Size, and DIMM 4 Size - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 38
Intel WiFi card, Intel graphics, and WIDI receiver in display (or WIDI compliant display). To install the WIDI application, see the Dell.com/support site to download the WIDI application. NOTE: When installing the WIDI application, connect the display to Intel onboard graphic output. Serial Port - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 39
. ● Reboot Bypass - Bypass the password prompts on Restarts (warm boots). NOTE: The system will always prompt for the system and internal HDD passwords when powered on from the off state (a cold boot). Also, the system will always prompt for passwords on any module bay HDDs that may be present. This - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 40
of the optional Computrace Service from Absolute Software. Enables or disables the optional Computrace service designed for asset management. password is set. This option is not set by default. HDD Protection Support Allows you to enable or disable the HDD Protection feature. This option is - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 41
Memory Size Allows you to set the Intel SGX Enclave Reserve Memory Size. ● 32 MB ● 64 MB ● 128 MB Table 12. Performance Option Multi Core Support to power up from the off state when triggered by a special LAN signal. This feature only works when the computer is connected to AC power supply. System - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 42
Allows the system to be powered on by special WLAN signals. the BIOS has been updated, memory changed, or the previous POST supports Simple Boot Flag). This option is set to Thorough by default. Table 15. Virtualization support Service Tag Asset Tag SERR Messages Description Displays the Service - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 43
Table 16. Maintenance (continued) Option Description Dell Development Configuration Allows you to turn on/off certain features to Table 19. Advanced configurations Option Description ASPM Allows you to activate the state power management. ● Auto (Default) ● Disabled ● L1 Only System Setup 43 - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 44
power outlet Steps 1. Restart the computer. 2. Go to Dell.com/support. 3. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 45
computer. About this task To enter the system setup, press F2 immediately after a power-on or re-boot. Steps 1. In the System BIOS or System Setup screen, About this task To enter the System Setup, press F2 immediately after a power-on or reboot. Steps 1. In the System BIOS or System Setup screen, - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 46
6. Press Y to save the changes and exit from System Setup. The computer reboots. 46 System Setup - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 47
● Windows 8.1 and Windows 8, click or tap Start > PC Settings > PC and devices > PC Info. ● Windows 7, click Start Table 20. Processor Feature 4 GB NOTE: The minimum memory may differ based on the operating system installed on the computer. 64 GB NOTE: Each UDIMM slot supports a minimum of 4 GB and - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 48
Table 25. System information Feature System chipset DMA channels Interrupt levels BIOS chip (NVRAM) Table 26. Expansion bus Feature Bus type Bus speed Table 27. Cards Feature PCI express x4 PCI express x16 Table 28. Drives Feature Externally accessible (5.25-inch drive bays) Optical drive Table 29. - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 49
width (maximum) - 16 PCI Express lanes Serial ATA Memory Internal USB System fan SSD Front panel control Processor Processor fan Service mode jumper Password clear jumper RTC reset jumper Internal speaker Intruder connector Power connector Specification ● PS2 Mouse 6-pin connector Specification 164 - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 50
is calculated by using the power supply wattage rating. Power Coin cell battery Wattage 180 W Maximum Heat Dissipation 614 BTU/hr 3 V CR2032 lithium coin cell Voltage 100 V AC to 240 V AC, 50 Hz to 60 Hz, 3A/1.5A Table 33. Physical dimension Feature Height Width Depth Weight Specifications - Dell OptiPlex 7040 Small Form Factor | OptiPlex 7040 - Small Form Factor Owners - Page 51
. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1. Go to Dell.com/support. 2. Select your support category. 3. Verify your country or region in the Choose a Country
OptiPlex 7040 - Small Form Factor
Owner's Manual
Regulatory Model: D15S
Regulatory Type: D15S003
May 2020
Rev. A03