Dell OptiPlex 7050 Tower Owners Manual

Dell OptiPlex 7050 Tower Manual

Dell OptiPlex 7050 Tower manual content summary:

  • Dell OptiPlex 7050 Tower | Owners Manual - Page 1
    OptiPlex 7050 Tower Owner's Manual Regulatory Model: D18M Regulatory Type: D18M003 July 2023 Rev. A03
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    Contents Chapter 1: Working on your computer 7 Safety instructions...7 Before working inside your computer...7 Turning off your computer...8 Turning off your PCIe expansion card...26 Installing PCIe expansion card...27 Power supply unit...28 Removing power supply unit or PSU...28 2 Contents
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    power supply unit or PSU...29 VGA daughter board...30 Removing VGA daughter board...30 Installing VGA daughter board...30 Intrusion switch...32 Removing intrusion switch...32 Installing intrusion switch...33 Power switch...34 Removing power switch...34 Installing power ...51 Troubleshooting...51
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    Setup) and System passwords 69 Chapter 6: Software...70 Supported operating systems...70 Downloading drivers...70 Downloading the chipset driver audio driver...73 Chapter 7: Troubleshooting your computer 74 Power-Supply Unit Built-in Self-Test ...74 Dell SupportAssist Pre-boot System Performance
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    System board layout...88 Controls and lights specifications...88 Environmental specifications...89 Chapter 9: Getting help and contacting Dell 90 Contents 5
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    tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 20172021 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
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    troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions to the power source.
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    see the documentation of your operating system for shut-down instructions. 3. Disconnect your computer and all attached devices from their turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off. Turning off your computer
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    2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3. Replace any media cards, discs, or any other parts that you removed before working on your computer. 4. Connect your computer and all attached devices to their electrical outlets. 5. Turn on your
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    2 Disassembly and reassembly Recommended tools The procedures in this document require the following tools: ● Small flat blade screwdriver ● Phillips # 1 screwdriver ● Small plastic scribe Screw information This topic lists the screw information. Table 1. Screw size list Component Secured to
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    3. Lift the cover to remove it from the computer. Disassembly and reassembly 11
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    Installing cover Steps 1. Place the cover on the computer and slide the cover forward until it clicks into place. 2. Follow the procedure in After working inside your computer. Bezel Removing bezel Steps 1. Follow the procedure in Before working inside your computer. 2. Remove the cover. 3. To
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    Installing bezel Steps 1. Position the bezel to align the tab holders on the chassis. 2. Press the bezel until the tabs click into place. 3. Install the cover. 4. Follow the procedure in After working inside your computer. Opening the front panel door Steps 1. Follow the procedure in Before working
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    1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. bezel 3. To remove the hard drive assembly: a. Disconnect the SATA cable and the power cable assembly from the connectors on the hard drive. 14 Disassembly and reassembly
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    b. Press the blue tab [1] and pull the hard drive assembly out of the computer [ 2]. Disassembly and reassembly 15
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    16 Disassembly and reassembly
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    Removing 3.5-inch hard drive from the hard drive bracket Steps 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. bezel c. hard drive assembly 3. To remove the hard drive bracket: a. Pull one side of the hard drive bracket to disengage the pins on the bracket
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    drive assembly into the slot on the computer until it clicks into place. 2. Close the front panel door. 3. Connect the SATA cable and the power cable to the connectors on the hard drive. 4. Install the: a. bezel b. cover 5. Follow the procedure in After working inside your computer. Removing the
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    Removing the 2.5-inch drive from the drive bracket Steps 1. Follow the procedure in Before Working Inside Your Computer. 2. Remove the: a. cover b. bezel c. 2.5-inch drive assembly 3. To remove the drive: a. Pull both sides of the drive bracket to disengage the pins on the bracket from the slots on
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    assembly into the slot on the computer until it clicks into place. 2. Close the front panel door. 3. Connect the SATA cable and the power cable to the connectors on the drive. 4. Install the: a. bezel b. cover 5. Follow the procedure in After Working Inside Your Computer. Optical drive Removing
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    NOTE: You may need to unroute the cables from the tabs under the drive cage to allow you to disconnect the cables from the connectors. b. Close the front panel door [2]. c. Press the blue release tab [1] and slide the optical drive out of the computer [2]. Disassembly and reassembly 21
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    the optical drive bay until it clicks into place. 2. Open the front panel door. 3. Route the data cable and power cable under the drive cage. 4. Connect the data cable and power cable to the connectors on the optical drive. 5. Close the front panel door. 6. Install the: a. bezel b. cover 7. Follow
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    b. bezel 3. Open the front panel door. 4. To remove the M.2 PCIe SSD: a. Pull the blue tab that secures the M.2 PCIe SSD to the system board [1]. b. Slide out the M.2 PCIe SSD from the connector on the system board [2]. Installing optional M.2 PCIe SSD Steps 1. Insert the M.2 PCIe SSD to the
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    SD card reader Removing SD card reader Steps 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. bezel 3. Open the front panel door. 4. To remove the SD card reader: a. Disconnect the SD card reader cable from the connector on the system board [1]. b. Remove
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    2. Tighten the screw to secure the SD card reader to the front panel door. 3. Connect the SD card reader cable to the connector on the system board. 4. Close the front panel door. 5. Install the: a. bezel b. cover 6. Follow the procedure in After working inside your computer. Memory module Removing
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    Expansion card Removing PCIe expansion card Steps 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. bezel 3. Open the front panel door. 4. To remove the PCIe expansion card: a. Pull the release latch to unlock the PCIe expansion card [1]. b. Push the card
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    Installing PCIe expansion card Steps 1. Pull the release latch backward to open [1]. 2. To remove the PCIe brackets (1 and 3) as shown below, insert a screwdriver in the hole of a PCIe bracket and push hard to release the bracket [2], and then lift the bracket out from your computer. NOTE: To remove
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    9. Follow the procedure in After working inside your computer. Power supply unit Removing power supply unit or PSU Steps 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. bezel 3. Open the front panel door. 4. To release the
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    Installing power supply unit or PSU Steps 1. Insert the PSU into the PSU slot and slide it towards the back of the computer until it clicks into place. 2.
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    VGA daughter board Removing VGA daughter board Steps 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. bezel 3. Open the front panel door 4. To remove the VGA daughter board: a. Remove the screws that secure the VGA connector to the computer [1]. b. Slide the
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    2. Tighten the screws to secure the VGA connector to the computer . 3. Align the VGA daughter board with the screw holder on the system board. 4. Tighten the screw to secure the VGA daughter board to the system board . Disassembly and reassembly 31
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    5. Close the front panel door. 6. Install the: a. bezel b. cover 7. Follow the procedure in After working inside your computer. Intrusion switch Removing intrusion switch Steps 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. bezel 3. Open the front panel
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    a. Disconnect the intrusion switch cable from the connector on the system board [1] [2]. b. Unroute the intrusion switch cable from the fan grommet. c. Slide the intrusion switch and push it to remove from the computer [3]. Installing intrusion switch Steps 1. Insert the intrusion switch into the
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    your computer. 2. Remove the: a. cover b. bezel 3. Open the front panel door. 4. To release the power switch: a. Disconnect the power switch cable from the system board [1]. b. Unroute the power switch cable through the retention clip [2]. c. Press the release tabs using a plastic scribe and slide
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    switch into the slot from the front of the computer and press it until it clicks into place. 2. Route the power switch cable through the retention clip. 3. Align the cable with the pins on the connector and connect the cable. 4. Close the front panel door. 5. Install
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    b. bezel 3. Open the front panel door. 4. To remove the speaker: a. Disconnect the speaker cable from the connector on the system board [1]. b. Close the front panel door [2]. c. Press the release tabs [1], and slide the speaker [2] out of the slot. 36 Disassembly and reassembly
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    Installing speaker Steps 1. Insert the speaker into the slot and press it until it clicks into place. 2. Connect the speaker cable to the connector on the system board. 3. Close the front panel door. 4. Install the: a. bezel b. cover 5. Follow the procedure in After working inside your computer.
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    b. bezel 3. Open the front panel door. 4. To remove the coin cell battery: a. Press the release latch until the coin cell battery pops out [1]. b. Remove the coin cell battery from the connector on the system board [2]. Installing the coin cell battery Steps 1. Hold the coin cell battery with the
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    Heat sink Removing heat sink assembly Steps 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. bezel 3. Open the front panel door. 4. To remove the heat sink assembly: a. Disconnect the heat sink assembly cable from the connector on the system board [1]. b.
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    2. Place the heat sink assembly on the processor. 3. Tighten the captive screws to secure the heat sink assembly to the system board. 4. Connect the heat sink assembly cable to the connector on the system board. 5. Close the front panel door. 6. Install the: a. bezel b. cover 7. Follow the procedure
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    Installing processor Steps 1. Align the processor with the socket keys. CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. 2. Align the pin-1 indicator of the processor with the triangle on the socket. 3. Place the
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    System fan Removing system fan Steps 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. bezel 3. Open the front panel door. 4. To remove the system fan: a. Press the notch and disconnect the intrusion switch cable from the connector on the system board [1]. b.
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    Installing system fan Steps 1. Insert the grommets into the slots on the back of the computer. 2. Hold the system fan with the cable facing the bottom of the computer. 3. Align the grooves of the system fan with the grommets on the chassis wall. 4. Pass the grommets through the corresponding grooves
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    System board Removing system board Steps 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. bezel 3. Open the front panel door. 4. Remove the: a. heat sink assembly b. processor c. expansion card d. optional M.2 PCIe SSD e. SD card reader f. memory module g.
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    switch [2] c. speaker [3] d. PSU [4] e. power distribution for optical drive and hard drive [5] f. system fan [6] g. intrusion switch [7] 7. To remove the system board: a. Remove the screws that secure the system board to
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    . 5. Align the cables with the pins on connectors on the system board and connect the following cables to the system board: a. intrusion switch b. system fan c. power distribution for optical drive and hard drive d. PSU (2 cables) e. optical dive and hard drive cables (4 cables) f. speaker
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    b. memory module c. SD card reader d. optional M.2 PCIe SSD e. expansion card f. processor g. heat sink assembly 7. Close the front panel door. 8. Install the: a. bezel b. cover 9. Follow the procedure in After working inside your computer. Disassembly and reassembly 47
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    NVMe*)- delivering outstanding performance, low latency and quality of service. NVMe uses a standardized interface that enables higher performance TM processor-based platforms to function. Table 2. Driver Support Support Level Intel® OptaneTM Memory with System Acceleration Configuration Using
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    b. Place the thermal pad on the SSD slot and remove the white adhesive tape. c. Place the M.2 Intel optane memory module into the slot on the thermal pad. d. If the system is shipped with screw tighten that secures the M.2 Intel optane memory module on the computer. If the system is shipped with
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    sequential) Components Operating System Support Supported Platforms Power Compliance Certification and Declarationsµ processor based platforms ● 3.3V Supply Rail ● Active: 3.5 W ● Drive Idel :900mW to 1.2W ● NVMe Express 1.1 ● PCI Express Base specifiation rev 3.0 ● PCI M.2 HS Spec UL, CE, C-Tick,
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    applied to the drive-mounting screws. Stimulus may be applied in the X, Y, or Z axis. Vibration specificities is measured using RMS value. Troubleshooting Steps 1. The Intel Optane Memory model name "NVME INTEL MEMPEK1W01" in Device Manager does not match in the Intel Rapid Storage Technology user
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    Device Manager: NVME INTEL MEMPEK1W01 IRST UI: INTEL MEMPEK1W016GA 2. During the first-time boot up, the system will scan the pairing status as below screen shot after shutdown. It's working as designed and the message will not appear again in following boot ups. 52 M.2 Intel Optane Memory Module
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    SKL-Y, SKL-H, SKL-U, and SKL-S are Intel's line of low-power mobile processors based on the Skylake micro architecture serving as successors to 3.20 GHz Intel Core i3-6100 3.70 GHz Cache 8 MB 6 MB 6 MB 3 MB Power 65 W 65 W 65 W 65 W Memory type DDR4-2133 DDR4-2133 DDR4-2133 DDR4-2133
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    35W CTDP 2.9 GHz 8 MB No. of cores/No. of threads 2/4 2/4 2/4 2/4 4/4 4/4 4/8 Power 15 W 15 W 15 W 15 W 35 W 35 W 35 W Memory type Graphics DDR4-2133 DDR4- 2.0 has been firmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and yet the need for
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    ● New power management features ● Full-duplex data transfers and support for new transfer types ● Backward USB 2.0 existing USB 2.0 bus (refer to the picture below). ● USB 2.0 previously had four wires (power, ground, and a pair for differential data); USB 3.0/USB 3.1 Gen 1 adds four more
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    (DTV). The intended applications for HDMI TVs, and DVD players. The primary advantage is cable reduction and content protection provisions. HDMI supports standard, enhanced, or high-definition video, plus multichannel digital audio on a single cable. NOTE: The HDMI 1.4 will provide 5.1 channel audio
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    ● HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality Technology and components 57
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    5 BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE
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    Boot Sequence Description Displays the following information: ● System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date, Manufacture Date, and the Express Service Code. ● Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory
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    you to configure the operating mode of the integrated hard drive controller. ● Disabled = The SATA controllers are hidden ● RAID ON = SATA is configured to support RAID mode (selected by default) ● AHCI= SATA is configured for AHCI mode Allows you to determine how the built-in serial port to operate
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    ● Reboot Bypass - Bypass the password prompts on Restarts (warm boots). NOTE: The system will always prompt for the system and internal HDD passwords when powered on from the off state (a cold boot). Also, the system will always prompt for passwords on any module bay HDDs that may be present. BIOS
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    Updates TPM 2.0 Security Computrace Chassis Intrusion CPU XD Support OROM Keyboard Access Admin Setup Lockout 62 BIOS setup Description this option will block BIOS updates from services such as Microsoft Windows Update and Linux Vendor Firmware Service (LVFS) Allows you to control whether
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    key Management Table 14. Intel Software Guard Extensions Option Intel SGX Enable Enclave Memory Size Table 15. Performance Option Multi Core Support Intel SpeedStep C States Control Description Allows you to enable or disable Secure Boot feature ● Disable (selected by default) ● Enable Allows you
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    Off (S5) modes. The option "Enable USB Wake Support" is selected by default This option allows the computer to power up from the off state when triggered by a special LAN signal. This feature only works when the computer is connected to AC power supply. ● Disabled - Does not allows the system to
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    LED Keyboard Errors Fast Boot Table 18. Manageability Option USB provision MEBx Hotkey Table 19. Virtualization Support Option Virtualization VT for Direct I/O Table 20. Maintenance Option Service Tag Asset Tag SERR Messages BIOS Downgrade Data Wipe Description Allows you to enable or disable the
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    .dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse
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    press Enter. The BIOS Update Utility appears. 8. Follow the on-screen instructions to complete the BIOS update. Updating the BIOS from the F12 One-Time file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter that is connected to the
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    new System or Admin Password only when the status is in Not Set. About this task To enter the system setup, press F12 immediately after a power-on or reboot. Steps 1. In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is displayed. 2. Select System/Admin
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    Locked. About this task To enter the System Setup, press F12 immediately after a power-on or reboot. Steps 1. In the System BIOS or System Setup screen, To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to
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    the download is complete. 9. Double-click the driver file icon and follow the instructions on the screen. Downloading the chipset driver Steps 1. Turn on the computer. 2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do
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    click the chipset driver file icon and follow the instructions on the screen. Intel chipset drivers Verify if Dell.com/support. 3. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually
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    Wi-Fi driver Steps 1. Turn on your computer. 2. Go to dell.com/support. 3. Click Product Support, enter the Service Tag of your computer and click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads
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    to dell.com/support. 3. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse audio driver file icon and follow the instructions on the screen to install the driver. Software 73
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    -in Self-Test (BIST) helps determine if the power-supply unit is working. To run self-test diagnostics on the power-supply unit of a desktop or all-in-one computer, search in the Knowledge Base Resource at www.dell.com/support. Dell SupportAssist Pre-boot System Performance Check diagnostics About
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    cause Troubleshooting steps The computer is either turned ● Re-seat the power cable off or is not receiving power in the power connector on LED at power up, indicates that the POWER_GOOD signal is active and it is probable that the power supply is fine. Initial State of LED at power up. Refer
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    Problem Description 2 blinks > short pause > Bad Motherboard 1 blink > long pause > repeats Suggested Resolution Replace the motherboard 2 blinks > short pause > 2 blinks > long pause > repeats Bad Motherboard, Power Supply or Power Supply cabling If customer can assist to troubleshoot
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    Table 29. Diagnostic power LED codes (continued) State State Name Blinking Amber Pattern Problem Description Suggested Resolution replace the motherboard. S6 STO 3 blinks > short pause > No Memory detected If customer can assist 3 blinks > long pause > repeats to troubleshoot, narrow down
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    power LED codes (continued) State State Name Blinking Amber Pattern Problem Description Suggested Resolution If none of the memory failed, replace the motherboard customer can assist to troubleshoot, narrow down the issue by removing one by one storages on motherboard to determine which one
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    , replace the motherboard. WARNING: The power LED only serve as an indicator of the progress through the POST process. These LEDs do not indicate the problem that caused the POST routine to stop Power LED issue Power LED is not flashing amber on ChengMing 3977 and Optiplex D8 and OptiPlex D8 AIO
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    to the microprocessor has failed. Contact Dell The optical drive does not respond problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive, 80 Troubleshooting
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    and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. HARD-DISK DRIVE READ FAILURE The Dell. NO TIMER TICK INTERRUPT A chip on the system board may be malfunctioning. Run the System Set tests in Dell Diagnostics. Troubleshooting
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    POWER Support for instructions (click Start > Help and Support Dell. The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, Contact Dell Dell Diagnostics or Contact Dell
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    For help in resolving this problem, please note this checkpoint and contact Dell Technical Support The computer failed to complete the or motherboard failure. NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends
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    to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see Dell Windows Backup Media and Recovery Options. Wi-Fi power cycle About this task If your
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    8 Technical specifications Processor specifications OptiPlex 7050 systems are shipped with Intel 6th generation and 7th generation core processor technology. NOTE: The clock speed and performance varies depending on the workload and
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    5.25-inch drive NOTE: The system can accommodate either 5.25-inch optical drive or 3.5-inch hard drive. RAID The system does not support RAID 0 or RAID 1 capability. Ports and connectors specifications Table 33. Ports and connectors Feature Front I/O ports Universal audio jack USB 3.1 Gen
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    Ports and connectors (continued) Feature Serial Line out HDMI Port DisplayPort Network port RJ-45 Power connector port PS/2 VGA (optional) Specification One One One Two One One Two One Power supply specifications Feature Specification Type 240 W Frequency 47 Hz - 63 Hz Voltage 90 VAC - 264
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    Card reader connector 15. M.2 SSD connector 17. SATA 3 connector 19. ATX power connector 21. SATA 2 connector 23. CMOS_CLR/Password/Service_Mode Jumper 2. PCI connector ( panel: Specification White light - Solid white light indicates power-on state; blinking white light indicates sleep state of
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    adapter Yellow light - A blinking yellow light indicates that network activity is present. Power supply Green light - The power supply is turned on and is functional. The power cable must be connected to diagnostic light the power connector (at the back of the computer) and the electrical outlet
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    and services www.dell.com My Dell Tips Contact Support Online help for operating system In Windows search, type Contact Support, and press Enter. www.dell.com/support/windows www.dell.com/support/linux Troubleshooting information, user manuals, setup instructions, www.dell.com/support product
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OptiPlex 7050 Tower
Owner's Manual
Regulatory Model: D18M
Regulatory Type: D18M003
July 2023
Rev. A03