Dell OptiPlex 7080 Tower Service Manual

Dell OptiPlex 7080 Manual

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  • Dell OptiPlex 7080 | Tower Service Manual - Page 1
    OptiPlex 7080 Tower Service Manual Regulatory Model: D28M Regulatory Type: D28M004 May 2020 Rev. A00
  • Dell OptiPlex 7080 | Tower Service Manual - Page 2
    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
  • Dell OptiPlex 7080 | Tower Service Manual - Page 3
    instructions...6 Before working inside your computer...6 Safety precautions...7 Electrostatic discharge-ESD protection...7 ESD field service SUPER...13 NVIDIA GeForce RTX 2070 SUPER...13 System management features...14 Dell Client Command Suite for In-Band systems management 14 Chapter 3: Major
  • Dell OptiPlex 7080 | Tower Service Manual - Page 4
    Installing the M.2 2280 PCIe solid-state drive...36 Memory modules...37 Removing the memory modules...37 Installing the memory modules...38 SD card reader (optional)...38 Removing the SD card reader...38 Installing the SD card reader...39 Processor fan and heat-sink assembly...40 Removing the
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    Type-C/HDMI/VGA/DP/Serial 81 System board...86 Removing the system board...86 Installing the system board...89 Chapter 5: Troubleshooting...94 Dell SupportAssist Pre-boot System Performance Check diagnostics 94 Running the SupportAssist Pre-Boot System Performance Check 94 Diagnostic LED behavior
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    and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at
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    disassembly instructions. electrocuted. Standby power Dell products with standby power through the use of a field service electrostatic discharge (ESD) kit. When obvious, such as intermittent problems or a shortened product of damage to recognize and troubleshoot is the intermittent (also called
  • Dell OptiPlex 7080 | Tower Service Manual - Page 8
    ESD bag should be folded over and taped shut and all the same foam packing material should be used in the original box that the new part arrived in servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service
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    Steps 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3. Replace any media cards, discs, or any other parts that you removed before working on your computer. 4.
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    USB type-C Alt mode: 4096 x 2304 @60 Hz • Option VGA: 1920 x 1200 @60 Hz • Option HDMI2.0: 4096 x 2160 @60 Hz Up to three displays supported • Two motherboard integrated DP1.4 HBR2 + One video option (VGA/DP1.4 HBR2/HDMI2.0/USB3.2 Gen2 type-C Alt-mode) Two MB integrated DP1.4 HBR2 + One video option
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    NVIDIA GeForce GT 730 specifications (continued) Feature Values Open GL 4.5 GPU memory interface 64 bit PCIe bus PCIe 3.0 x8 Display support One DisplayPort 1.2 Graphics memory configuration 2 GB, GDDR5 Graphics memory clock speed 2.5 GHz Active fan sink 2-pin excluded fan controller
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    R5 430 Table 4. AMD Radeon R5 430 specifications Feature GPU frequency DirectX Shader model Open CL Open GL GPU memory interface PCIe bus Display support Graphics memory configuration Graphics memory clock speed Active fan sink Slot number PCB form factor PCB layer PCB solder mask Values 780 MHz 11
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    x DVI Dual link Maximum color depth Estimated maximum power Power connectors Maximum digital resolution Numbers of display support Number of 4K resolution support Number of 8K resolution support 12 125 W 6 pin 7680 x 4320 3 2 1 NVIDIA GeForce RTX 2070 SUPER Table 6. NVIDIA GeForce RTX 2070 SUPER
  • Dell OptiPlex 7080 | Tower Service Manual - Page 14
    free toolkit available for download, for all Latitude Rugged tablets at dell.com/support, automates and streamlines systems management tasks, saving time, money, and provides numerous system-specific drivers that have been extracted and reduced to an OS-consumable state. Dell Command l Configure is a
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    Dell Command | Integration Suite for System Center - This suite integrates all the key components of the Client Command Suite into Microsoft System Center Configuration Manager 2012 and Current Branch versions. Technology and components 15
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    3 Major components of your system 1. Side cover 2. 3.5-inch hard-drive assembly 3. Optical Disk Drive 4. Processor fan and heat-sink assembly 5. M.2 WLAN 6. Memory module 7. M.2 Solid-state drive 8. Power-button cable 9. System board 10. Front I/O bracket 11. Front bezel 12. Chassis 13. Chassis fan
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    NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. Major components of your system 17
  • Dell OptiPlex 7080 | Tower Service Manual - Page 18
    4 Disassembly and reassembly Topics: • Side cover • Front bezel • Hard-drive assembly • 3.5 in. hard-drive assembly • Solid-state drive • Memory modules • SD card reader (optional) • Processor fan and heat-sink assembly • Processor • Graphics card • Graphical processing unit • Coin-cell battery •
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    Steps 1. Slide the release latch to release the cover from the computer. 2. Slide the side cover towards the rear of the computer and lift the cover away from the computer. Disassembly and reassembly 19
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    Installing the side cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the side cover and provides a visual representation of the installation procedure. 20
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    on the side cover with the slots on the chassis. 3. Slide the side cover towards the front of the computer to install it. 4. The release latch automatically locks the side cover to the computer. Next steps 1. Follow the procedure in after working inside your computer. Front bezel Removing the front
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    2. Slightly pull the front bezel and gently rotate to release the other tabs on the bezel from the slots in the computer chassis. 3. Remove the front bezel from the computer. Installing the front bezel Prerequisites
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    Hard-drive assembly Removing the primary 2.5-inch hard-disk drive assembly Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following images indicate the location of the 2.5-inch hard-disk drive assembly and provide a visual
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    2. Press the release tabs on the hard-disk drive bracket and slide the hard-disk drive assembly out of the hard drive bracket. 3. Lift the hard-disk drive
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    drive, the other end of the black hard-drive data cable is connected to the SATA1 and SATA2 connectors on the system board. 2. Press the release tabs on the hard-disk drive bracket and slide the hard-disk drive assembly out of the hard-disk drive bracket. 3. Lift the hard-disk
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    Installing the 2.5-inch hard-disk drive bracket Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the 2.5-inch hard-disk drive bracket and provides a visual
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    About this task The following image indicates the location of the 2.5-inch hard-disk drive assembly and provides a visual representation of the installation procedure. Steps 1. Insert the hard-disk drive assembly into the slot on the computer until it clicks into place. 2. For 2.5-inch hard-disk
  • Dell OptiPlex 7080 | Tower Service Manual - Page 28
    About this task The following image indicates the location of the 2.5-inch hard drive and provides a visual representation of the installation procedure. Steps 1. Insert the hard-drive assembly into the slot on the computer until it clicks into place. 2. For 2.5-inch. hard-disk drive set as primary
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    of the removal procedure. Steps 1. Disconnect the data and power cables from the 3.5-inch hard-disk drive module. 2. Push the securing tab to release the hard-disk drive assembly from the chassis. 3. Remove the EMI shied from the front side of the chassis. 4. Slide the hard-disk drive
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    3.5-inch hard-disk drive bracket and provides a visual representation of the removal procedure. Steps 1. Pry one side of the hard-disk drive bracket edge to release the tabs on the bracket from the slots on the hard-disk drive. 2. Lift and remove the hard-disk drive off the hard-disk drive
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    Steps 1. Place the hard-disk drive into the hard-disk drive bracket and align the tabs on the bracket with the slots on the hard-disk drive. 2. Snap the hard-disk drive into the hard-disk drive bracket. Next steps 1. Install the 3.5-inch hard-disk drive assembly. 2. Install the side cover. 3. Follow
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    the chassis. 3. Align the hard-disk drive assembly with the tabs on the chassis. 4. Route the power cable and the data cable through the routing guides on the hard-disk drive assembly and connect the cables to the hard drive. Next steps 1. Install the side cover. 2. Follow the procedure in after
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    Solid-state drive Removing the M.2 2230 PCIe solid-state drive Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following images indicate the location of the solid-state drive and provide a visual representation of the
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    Steps 1. Align the notch on the solid-state drive with the tab on the solid-state drive connector. 2. Insert the solid-state drive at a 45-degree angle into the slot on the system board. 3. Replace the screw (M2x3.5) to secure the M.2 2230 solid-state drive to the system board. Next steps 1. Install
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    Steps 1. Remove the screw (M2x3.5) that secures the solid-state drive to the system board. 2. Slide and lift the solid-state drive off the system board. NOTE: Repeat the above procedure for removing the other solid-state drive. Disassembly and reassembly 35
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    Installing the M.2 2280 PCIe solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the solid-state drive and provides a visual representation of the
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    Steps 1. Align the notch on the solid-state drive with the tab on the solid-state drive connector. 2. Insert the solid-state drive at a 45-degree angle into the slot on the system board. 3. Replace the screw (M2x3.5) to secure the M.2 2280 solid-state drive to the system board. NOTE: Repeat the
  • Dell OptiPlex 7080 | Tower Service Manual - Page 38
    Installing the memory modules Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the memory modules and provides a visual representation of the installation
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    About this task The following images indicate the location of the SD card reader and provide a visual representation of the removal procedure. Steps 1. Remove the (M3x3) screw and open the metal bracket securing the SD card reader slot. 2. Remove the (M2x3.5) screw that secures the card reader to
  • Dell OptiPlex 7080 | Tower Service Manual - Page 40
    2. Insert the card reader in the SD card slot in the system board. 3. Replace the (M2x3.5) screw to secure the card reader. 4. Close the metal bracket securing the card reader. 5. Replace the (M3x3) screw to secure the metal bracket to the chassis. Next steps 1. Install the side cover. 2. Follow the
  • Dell OptiPlex 7080 | Tower Service Manual - Page 41
    Steps 1. Disconnect the processor-fan cable from the connector on the system board. 2. In the reverse sequential order (4->3->2->1), loosen the four captive screws that secure the processor fan and heat-sink assembly to the system board. 3. Lift the processor fan and heat-sink assembly from the
  • Dell OptiPlex 7080 | Tower Service Manual - Page 42
    2. Lift the processor fan from the heat-sink. 3. Remove the two screws that secure the metal plate to the processor fan. 4. Lift the metal plate away from the processor fan. Installing the processor fan Prerequisites If you are replacing a component, remove the existing component before performing
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    Next steps 1. Install the processor fan and heat-sink assembly. 2. Install the side cover. 3. Follow the procedure in after working inside your computer. Installing the processor fan and 125 W heat-sink assembly Prerequisites If you are replacing a component, remove the existing component before
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    3. Connect the processor-fan cable to the connector on the system board. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer. Removing the processor fan and 65 W heat-sink assembly Prerequisites 1. Follow the procedure in before working inside your
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    Installing the processor fan and 65 W heat-sink assembly Prerequisites NOTE: If either the processor or the heat sink is replaced, use the thermal grease provided in the kit to ensure that thermal conductivity is achieved. About this task The following image indicates the location of the processor
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    indicate the location of the processor and provide a visual representation of the removal procedure. Steps 1. Press down and push the release lever away from the processor to release it from the securing tab. 2. Lift the lever upward to lift the processor cover. 46 Disassembly and reassembly
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    this task The following image indicates the location of the processor and provides a visual representation of the installation procedure. Steps 1. Ensure that the release lever on the processor socket is fully extended in the open position. 2. Align the notches on the processor with the tabs on the
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    of the processor are higher than the others, the processor is not seated properly. 3. When the processor is fully seated in the socket, pivot the release-lever down and place it under the tab on the processor cover. Next steps 1. Install the processor fan and heat-sink assembly. 2. Install the side
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    Steps 1. Locate the graphics card (PCI-Express). 2. Lift the pull tab to open the PCIe door. 3. Push and hold the securing tab on the graphics-card slot and lift the graphics card from the graphics-card slot. Installing the graphics card Prerequisites If you are replacing a component, remove the
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    Steps 1. Align the graphics card with the PCI-Express card connector on the system board. 2. Using the alignment post, connect the graphics card in the connector and press down firmly. Ensure that the card is firmly seated. 3. Lift the pull tab to close the PCIe door. Next steps 1. Install the side
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    About this task The following images indicate the location of the powered graphical processing unit and provides a visual representation of the removal procedure. Steps 1. Disconnect the two power cables from the connectors on the powered GPU through the cable holder. Disassembly and reassembly
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    2. Unroute the power cable from the retention tab on the cable holder. 3. Press the securing clips on both side of the power-cable holder and slide the powered GPU cable holder out of the computer. 4. Lift the pull tab to open the PCIe door. 5. Push and hold the securing tab on the graphics-card
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    Steps 1. Align the powered GPU with the PCI-Express card connector on the system board. 2. Using the alignment post, connect the powered GPU in the connector and press down firmly. Ensure that the powered GPU is firmly seated. 3. Lift the pull tab to close the PCIe door. 4. Align the triangles on
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    Steps 1. Using a plastic scribe, gently pry the coin-cell battery out of the slot on the system board. 2. Remove the coin-cell battery away from the computer. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the
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    Steps 1. Insert the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector. 2. Press the battery into the connector until it locks into place. Next steps 1. Install the powered GPU. NOTE: This step is required only if the system is
  • Dell OptiPlex 7080 | Tower Service Manual - Page 56
    Steps 1. Remove the (M2x3.5) screw that secures the WLAN card to the system board. 2. Lift the WLAN card bracket away from the WLAN card. 3. Disconnect the antenna cables from the WLAN card. 4. Slide and remove the WLAN card from the connector on the system board. Installing the WLAN card
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    Steps 1. Connect the antenna cables to the WLAN card. The following table provides the antenna-cable color scheme for the WLAN card of your computer. Table 7. Antenna-cable color scheme Connectors on the wireless card Main (white triangle) Auxiliary (black triangle) Antenna-cable color White Black
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    ODD and provides a visual representation of the removal procedure. Steps 1. Disconnect the data and power cables from the slim ODD. 2. Push the securing tab to release the slim ODD from the chassis. 3. Slide and remove the slim ODD from the ODD slot. 58 Disassembly and reassembly
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    into the ODD slot. 2. Slide the slim ODD assembly until it snaps into place. 3. Route the power cable and data cable through the routing guides and connect the cables to the slim ODD. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer. Disassembly
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    images indicate the location of the slim-ODD bracket and provides a visual representation of the removal procedure. Steps 1. Pry the slim-ODD bracket to release it from the slot on the ODD. 2. Remove the slim-ODD bracket off the ODD. Installing the slim-ODD bracket Prerequisites If you are
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    Steps 1. Align and place the slim-ODD bracket on the ODD slots. 2. Snap the slim-ODD bracket into the slim ODD. Next steps 1. Install the slim Optical Disk Drive. 2. Install the side cover. 3. Follow the procedure in after working inside your computer. Chassis fan Removing the chassis fan
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    Steps 1. Locate the chassis fan. 2. Disconnect the fan cable from the connector on the system board. 3. Gently pull the rubber grommets to release the fan from the chassis. 4. Remove the fan off the chassis. Installing the chassis fan Prerequisites If you are replacing a component, remove the
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    Steps 1. Insert the rubber grommets on the chassis. 2. Align the slots on the fan with the rubber grommets on the chassis. 3. Route the rubber grommets through the slots on the fan and pull the rubber grommets until the fan snaps into position. 4. Connect the fan cable to the connector on the system
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    WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. CAUTION: For maximum cooling of the processor, do not touch the heat transfer areas on the heat sink. The oils in your skin can reduce the heat transfer capability of
  • Dell OptiPlex 7080 | Tower Service Manual - Page 65
    Steps 1. Remove the liner behind the VR heatsink module. 2. Align and adhere the VR heatsink on the system board. 3. Tighten the two captive screws that secure the VR heatsink to the system board. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer.
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    Steps 1. Disconnect the speaker cable from the connector on the system board. 2. Press the tab and slide the speaker along with the cable from the slot on the chassis. Installing the speaker Prerequisites If you are replacing a component, remove the existing component before performing the
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    Steps 1. Press and slide the speaker in the slot on the chassis until it snaps into place. 2. Connect the speaker cable to the connector on the system board. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer. Power button Removing the power button
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    Steps 1. Disconnect the power-button cable from the connector on the system board. 2. Press the release tabs on the power-button head and slide the power-button cable out from the front-side chassis of the computer. 3. Pull the power-button
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    Steps 1. Insert the power-button cable into the slot from the front-side of the computer, and press the power-button head until it clicks into the place in the chassis. 2. Align and connect the power-button cable to the connector on the system board. Next steps 1. Install the front bezel. 2. Install
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    About this task The following images indicate the location of the power-supply unit and provides a visual representation of the removal procedure. 70 Disassembly and reassembly
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    Steps 1. Lay the computer on the right side. 2. Disconnect the power cables from the system board and unroute them from the routing guides on the chassis. 3. Remove the three (#6-32) screws that secure the power-supply unit to the chassis. 4. Press the securing clip and slide the power-
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    72 Disassembly and reassembly
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    into position. 2. Replace the three (#6-32) screws to secure the power-supply unit to the chassis. 3. Route the power cable through the routing guides on the chassis and connect the power cables to their respective connectors on the system board. Next steps 1. Install the processor fan and heat-sink
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    3. Remove the processor fan and heat-sink assembly. NOTE: Note the routing of all cables as you remove them so that you can route them correctly while you are replacing the power-supply unit. About this task The following images indicate the location of the power-supply unit and provides a visual
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    Disassembly and reassembly 75
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    clips on both side of the cable holder and slide the powered GPU cable holder out of the computer. 5. Unroute the cables from the routing guides on the chassis. 6. Remove the three (#6-32) screws that secure the power-supply unit to the chassis. 7. Press the securing clip and slide the power
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    Disassembly and reassembly 77
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    tab snaps into position. 2. Replace the three screws (#6-32) that secure the power-supply unit to the chassis. 3. Route the power cable through the routing guides on the chassis and connect the power cables to their respective connectors on the system board. 78 Disassembly and reassembly
  • Dell OptiPlex 7080 | Tower Service Manual - Page 79
    4. Align the triangles on the powered GPU cable holder with the triangles on the chassis. 5. Place the powered GPU cable holder on the computer chassis until it clicks to place. 6. Route the power cable through the retention tab on the cable holder. 7. Connect the two power cables, through the slot
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    Installing the intrusion switch Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the intrusion switch and provides a visual representation of the installation
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    4. Remove the chassis fan. About this task The following images indicate the location of the optional I/O Modules and provides a visual representation of the removal procedure. Steps 1. Remove the two (M3X3) screws that secure the optional i/O module to the computer chassis. 2. Disconnect the I/O-
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    82 Disassembly and reassembly
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    Disassembly and reassembly 83
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    84 Disassembly and reassembly
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    Steps 1. To remove the dummy metal bracket, insert a flathead screwdriver in the hole of the bracket, push the bracket to release the bracket, and then lift the bracket out from the system. 2. Insert the optional I/O module (Type-C/HDMI/VGA/DP/Serial) into its slot from the
  • Dell OptiPlex 7080 | Tower Service Manual - Page 86
    board Removing the system board Prerequisites 1. Follow the procedure in before working inside your computer. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing the system board
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    Disassembly and reassembly 87
  • Dell OptiPlex 7080 | Tower Service Manual - Page 88
    88 Disassembly and reassembly
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    Steps 1. Remove the (#6-32) screw that secures the front I/O-bracket to the chassis. 2. Slide and remove the front I/O-bracket from the chassis. 3. Disconnect all the cables that are connected to the system board. 4. Remove the (M2x4) and eight (#6-32) screws that secure the system board to the
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    90 Disassembly and reassembly
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    Disassembly and reassembly 91
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    Steps 1. Slide the front I/O-ports on the system board into the front I/O-slots on the chassis and align the screw holes on the system board with the screw holes on the chassis. 2. Replace the screw (M2x4) that secures the system board to the chassis. 3. Replace the eight screws (#6-32) that secure
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    . 10. Install the side cover. 11. Follow the procedure in after working inside your computer. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing the system board removes any
  • Dell OptiPlex 7080 | Tower Service Manual - Page 94
    Troubleshooting Topics: • Dell SupportAssist Pre-boot System Performance Check diagnostics • Diagnostic LED behavior • Diagnostic error messages • System error messages • WiFi power cycle Dell • View error messages that inform you of problems encountered during testing NOTE: Some tests for specific
  • Dell OptiPlex 7080 | Tower Service Manual - Page 95
    version If problem persists, replace the system board. Power rail failure • EC ran into power sequencing failure. • If problem persists, replace the system board. SBIOS Flash corruption • Flash corruption detected by SBIOS • If problem persists, replace the system board. Troubleshooting 95
  • Dell OptiPlex 7080 | Tower Service Manual - Page 96
    waiting on ME to reply to HECI message If problem persists, replace the system board. CPU Power Cable correct path name. The primary cache internal to the microprocessor has failed. Contact Dell The optical drive does not respond to commands from the computer. The hard hard 96 Troubleshooting
  • Dell OptiPlex 7080 | Tower Service Manual - Page 97
    computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. The hard drive does not respond to commands from the seated. Reinstall the memory module or, if necessary, replace it. Troubleshooting 97
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    Help and Support for instructions (click Start > Help and Support). If a Dell. The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, Contact Dell. The time or date
  • Dell OptiPlex 7080 | Tower Service Manual - Page 99
    nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support CMOS checksum error CPU fan failure . The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router
  • Dell OptiPlex 7080 | Tower Service Manual - Page 100
    , you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To
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OptiPlex 7080 Tower
Service Manual
Regulatory Model: D28M
Regulatory Type: D28M004
May 2020
Rev. A00