Dell OptiPlex 7760 All In One OptiPlex 7760 All-in-One Service Manual
Dell OptiPlex 7760 All In One Manual
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- Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 1
Dell OptiPlex 7760 All-in-One Service Manual Regulatory Model: W17C Regulatory Type: W17C001 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 2
data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 3
Contents 1 Working on your computer...6 Safety instructions...6 Turning off your computer - Windows 10...6 Before Removing the cable cover...19 Installing the cable cover...20 Stand ...21 Removing the stand...21 Installing the stand...22 Back cover...23 Removing the back cover...23 Installing - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 4
Installing the 2230 SSD card...30 Memory module...31 Removing the memory module...31 Installing the memory module...32 System board shield...33 Removing the system board shield...33 Installing the system board shield...34 Intel Optane...35 Removing the Intel Optane card...35 Installing the Intel - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 5
the display cable...91 Installing the display cable...92 Middle frame...93 Removing the middle frame...94 Installing the middle frame...95 4 Troubleshooting your computer...98 Enhanced Pre-Boot System Assessment - ePSA diagnostics 98 Running the ePSA Diagnostics...98 Diagnostics...99 LCD built in - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 6
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 7
turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 1 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 8
memory into the system. DDR4 needs 20 percent less or just 1.2 volts, compared to DDR3 which requires 1.5 volts of electrical power to operate. DDR4 also supports a new, deep power-down mode that allows the host device to go into standby without needing to refresh its memory. Deep power-down mode is - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 9
Four Registers - 1 Defined, 3 RFU RDIMM, LRDIMM, UDIMM, SODIMM 240 (R, LR, U); 204 (SODIMM) ECC DDR4 DDR 4 Advantages 240,120,80,60,48,40,34 Support for higher data rates Disables during READ Bursts Ease of use Nominal, Dynamic,Park Add'l Control Mode; OTF Value Change ODT Signaling Not - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 10
bus power and increased device current draw to better accommodate power-hungry devices • New power management features • Full-duplex data transfers and support for new transfer types • Backward USB 2.0 compatibility • New connectors and cable The topics below cover some of the most commonly asked - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 11
commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward compatibility. USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below: • An additional physical bus that is added in - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 12
to require separate drivers for USB 3.0/USB 3.1 Gen 1 controllers. Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service Pack or update. It is not out of the question to think that following a successful release of USB - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 13
• HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality Technology and components 13 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 14
3 Removing and Installing components Topics: • Recommended tools • Screw size list • System board layout • Rubber feet • Cable cover - optional • Stand • Back cover • Hard drive • Solid State Drive -SSD • Solid State Drive -2230 • Memory module • System board shield • Intel Optane • WLAN card • - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 15
• Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4 Screw size list Table 3. OptiPlex 7760 All-in-One Component Screw type Cable cover M3x9 Quantity 1 System board shield M3x5 5 Solid-state drive/Intel Optane M2x2.5 1 card WLAN card - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 16
and Output board shield M3x5 Input and Output board Headset port M2.5x3.5 M3x5 Antennas Display panel M2x2.5 M3x5 Middle frame M3x5 System board layout OptiPlex 7760 All-in-One Quantity 9 1 4 2 2 1 2 12 16 Screw image 16 Removing and Installing components - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 17
1 PSU power connector 3 Memory slots 5 Webcam connector 7 System fan connector 9 Service mode jumper/Password clear jumper/CMOS clear jumper 11 SPI header 13 SIO_power connector 15 INT_SPK connector 17 Coin cell battery 19 LVDS connector 21 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 18
Rubber feet Removing the rubber feet 1 Follow the procedure in Before working inside your computer. 2 Remove the Stand. 3 Pry the rubber feet at the bottom edge from the display assembly base and pull it out. Installing the rubber feet 1 Align the rubber feet - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 19
in After working inside your computer Cable cover - optional Removing the cable cover 1 Follow the procedure in Before working inside your computer. 2 Remove the Stand. 3 Remove the single (M3x9) screw that secures the cable cover to the base cover [1]. 4 Lift the cable cover off the base cover - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 20
Installing the cable cover 1 Place the cable cover on the base cover [1]. 2 Replace the single (M3x9) screw the secures the cable cover to the base cover [2]. 20 Removing and Installing components - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 21
. 4 Follow the procedure in After working inside your computer Stand Removing the stand The following procedure applies only to systems that are shipped with a Height adjustable stand (HAS) stand : 1 Follow the procedure in Before working inside your computer. 2 To avoid damaging the display, place - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 22
Installing the stand The following procedure applies only to systems that are shipped with a Height adjustable stand (HAS) stand : 1 To install the stand : a Align the tabs on the stand [1]. b Snap the stand into place on the back cover [2]. 22 Removing and Installing components - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 23
the procedure in After working inside your computer Back cover Removing the back cover 1 Follow the procedure in Before working inside your computer. 2 Remove the Stand. 3 Press and hold the tab on the back cover to release it from the latch on the system-board shield and slide the back cover - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 24
Installing the back cover 1 Place the back cover on the system. 2 Press and hold the tab [1], and align the notches on the back cover with the slots on the middle frame. 3 Slide the back cover in the direction shown to lock the back cover tab under the latch on the system-board shield [2]. 24 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 25
your computer. Hard drive Removing the hard drive assembly 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover 3 To remove the hard drive assembly: a Press down the tab securing the hard drive assembly to the system board shield - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 26
4 To remove the hard drive bracket: a Pry the tabs on hard drive bracket from its slots on the hard drive [1]. b Slide the hard drive, and lift it away from the bracket [2]. Installing the hard drive assembly 1 To install the hard drive bracket: a Align the tabs on the hard drive bracket with the - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 27
to lock the blue tab on the hard drive assembly to the metal tab on the display assembly base [2]. 3 Install the following components: a Back cover b Stand 4 Follow the procedure in After working inside your computer. Solid State Drive -SSD Removing and Installing components 27 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 28
Removing the SSD card 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield 3 Remove the screw (M2x2.5) that secures the SSD card to the system board [1]. 4 Slide and remove the SSD card from - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 29
. Solid State Drive -2230 Removing the 2230 SSD card 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield 3 Remove the screw (M2x2.5) that secures the SSD card to the system board [1]. 4 Slide and remove the - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 30
Installing the 2230 SSD card 1 Replace the thermal pad on the rectangular outline marked on the system board [1]. 2 Insert the SSD card into the card slot on the system board [2]. 3 Replace the screw (M2x2.5) that secures the SSD card to the system board [3]. 30 Removing and Installing components - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 31
inside your computer. Memory module Removing the memory module 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover 3 To locate the memory module on the system board, pry open the DIMM door on the system board shield [1]. 4 Pry - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 32
Installing the memory module 1 Align the notch on the memory module with the tab on the memory module slot, and slide it firmly into the slot at an angle [1]. 2 Press the memory module down until it clicks into place [2]. 3 Align the tabs on the DIMM door with the slots on the system board shield - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 33
. System board shield Removing the system board shield 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover 3 Remove the five (M3x5) screws that secure the system board shield to the display assembly base [1]. 4 Lift the system - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 34
Installing the system board shield 1 Place the system board shield on system board. 2 Align the slots on the system board shield with the slots on the display assembly base [1]. 3 Replace the five screws (M3x5) that secure the system-board shield to the display assembly base [2]. 34 Removing and - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 35
your computer. Intel Optane Removing the Intel Optane card 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield 3 Remove the screw (M2x2.5) that secures the Intel Optane card to the system board [1]. 4 Slide and - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 36
Installing the Intel Optane card 1 Replace the thermal pad on the rectangular outline marked on the system board [1]. 2 Insert the Intel Optane card into the card slot on the system board [2]. 3 Replace the screw (M2x2.5) that secures the Intel Optane card to the system board [3]. 36 Removing and - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 37
inside your computer. WLAN card Removing the WLAN card 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield 3 To remove the WLAN card shield: a Unroute the antenna cable from the routing channel [1]. b Remove the - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 38
4 To remove the WLAN card: a Remove the screw (M2x2.5) that secures the WLAN card bracket and the WLAN to the system board [1]. b Slide and lift the WLANs card bracket off the WLAN card [2]. c Disconnect the antenna cables from the WLAN card [3]. d Slide and remove the WLAN card out of the WLAN card - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 39
Installing the WLAN card 1 To install the WLAN card: a Align and replace the WLAN card into the WLAN card slot [1]. b Connect the antenna cables to the WLAN card [2]. c Replace the WLAN card bracket on the WLAN card [3]. d Replace the screw (M2x2.5) that secures the WLAN card bracket and the WLAN to - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 40
2 To install the WLAN card shield: a Align the screw slot on the WLAN card shield with the screw slot on the system board and place the WLAN card shield on the system board [1]. b Replace the two screws (M2x2.5) that secure the WLAN card shield to the system board [2] c Reroute the antenna cable - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 41
inside your computer. System fan Removing the system fan 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield 3 Disconnect the system fan cable from the socket on the system board [1]. 4 Remove the three screws - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 42
Installing the system fan 1 Align the screw slots on the system fan with the screw slots on the display assembly base [1]. 2 Replace the three screws (M3x5) that secure the system fan to the display assembly base [2]. 3 Connect the system fan cable to the socket on the system board [3]. 42 Removing - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 43
components: a System board shield b Back cover c Stand 5 Follow the procedure in After working inside your Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield 3 Loosen the five captive screws in a sequential - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 44
Installing the heat sink - UMA 1 Align the captive screws on the heat sink with the screw slots on the system board and the display assembly base .[1]. 2 Tighten the five captive screws in a sequential order [1,2,3,4,5] to secure the heat sink to the system board and display assembly base. [2]. 44 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 45
working inside your computer. Removing the heat sink - dGPU 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield 3 In the reverse order (as indicated on the heat sink), loosen the nine captive screws that secure - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 46
Installing the heat sink - dGPU 1 Align the captive screws on the heat sink with the screw slots on the system board and the display assembly base [1]. 2 In the sequential order (as indicated on the heat sink), tighten the captive screws that secure the heat sink to the system board and display - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 47
computer. Pop-Up Camera Removing the pop-up camera 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield 3 To remove the camera assembly: a Remove the two screws (M3x5) that secure the camera assembly cover to - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 48
4 To remove the camera bezel: a Press the top of the pop-up camera assembly to extend the pop-up camera [1]. b Remove the three screws (M3x5) that secure the bezel to the pop-up camera assembly [2]. 5 To remove the pop-up camera module: a Lift the pop-up camera bezel off the pop-up camera assembly - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 49
Installing the pop-up camera 1 Follow the procedure in After working inside your computer. 2 To replace the camera module: a Replace the camera module along with the camera cable in the slot on the pop-up camera assembly [1]. b Align the screw slots on the pop-up camera bezel with the screw slots on - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 50
frame [4]. e Replace the two screws (M3x5) that secure the camera assembly cover to the middle frame [5]. 5 Install the following components: a System board shield b Back cover c Stand 50 Removing and Installing components - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 51
Coin cell battery Removing the coin cell battery 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield 3 Press the tab on the coin cell battery socket until the coin cell battery pops up [1]. 4 Lift the coin cell - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 52
working inside your computer. Processor Removing the processor 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield d Heat sink 3 To remove the processor: a Release the socket lever by pushing the lever down and - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 53
triangle on the pin-1 corner on the processor socket. When the processor is properly seated, all four corners are aligned at the same height. If one or more corners of the processor are higher than the others, the processor is not seated properly. b Close the processor shield by sliding it under - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 54
conductivity is achieved. Base cover Removing the base cover 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Cable cover (optional) c Back cover d System board shield 3 Remove the four screws (M3x5) that secure the base cover to the display - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 55
4 Pry and lift the base cover off the middle frame. Removing and Installing components 55 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 56
Installing the base cover 1 Align and place the tabs on the base cover with the slots on the middle frame [1]. 2 Press the base cover down until it snaps into place on the middle frame [2]. 3 Replace the four screws (M3x5) that secure the base cover to the display assembly base. 56 Removing and - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 57
Power supply unit - PSU Removing the power supply unit -PSU 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield d Base cover 3 To release the PSU cable: a Remove the single (M3x5) screw securing the power supply - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 58
4 To remove the PSU: a Remove the single (M3x5) screw that secures the PSU to the display assembly base [1]. b Slide the PSU, and lift it away from the chassis [2]. 58 Removing and Installing components - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 59
Installing the power supply unit -PSU 1 To install the PSU: a Align and slide the PSU, in to the slot on the display assembly base [1]. b Replace the single screw (M3x5) that secures the PSU to the chassis [2]. Removing and Installing components 59 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 60
2 To install the PSU cable: a Connect the power supply cable to the socket on the system board [1]. b Route back the power supply cables through the retention clips in the I/O bracket [2]. c Slide and replace the power supply socket on the chassis [3]. d Replace the single (M3x5) screw securing the - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 61
- PSU fan Removing the power supply unit fan -PSU fan 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield d Base cover 3 To remove the PSU fan: a Unroute the power supply cables from the retention clips in the - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 62
Installing the power supply unit -PSU fan 1 To install the PSU fan: a Align and place the PSU fan on the chassis [1]. b Replace the two (M3x5) screws that secure the PSU fan to the display assembly base [2]. c Connect the PSU fan cable to the socket on the system board [3]. d Route the power supply - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 63
and Output bracket Removing the Input and Output bracket 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield d Base cover 3 Release the PSU cable to remove the Input and Output (I/O) bracket. 4 To release the - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 64
5 To remove the Input and Output (I/O) bracket: a Remove the three (M3x5) screws that secure the I/O bracket to the display assembly base [1]. b Lift the I/O bracket off the display assembly base [2]. 64 Removing and Installing components - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 65
Installing the Input and Output bracket 1 To install the Input and Output bracket (I/O) bracket: a Align the slots on the Input and Output bracket (I/O) bracket with the ports on the system board [1]. b Replace the three screws (M3x5) that secure the I/O bracket to the display assembly base [2]. - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 66
2 To install the PSU cable: a Route back the power supply cables through the retention clips in the chassis [1]. b Slide and replace the power supply socket on the chassis [2]. c Replace the single (M3x5) screw securing the power supply socket to the I/O bracket [3]. 66 Removing and Installing - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 67
your computer. System board Removing the system board 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c Hard drive d Memory e System board shield f Intel Optane g SSD h WLAN card i Heat sink j Processor k Base cover l I/O bracket - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 68
3 Disconnect the following cables from the system board: • Power supply unit cable [1] • Backlight cable [2] • Camera cable [3] • System fan cable [4] • PSU fan cable [5] • Touch cable [6] • SIO_signal,SIO power,INT_ speaker, and DMIC cables [1] • Power button board cable [2] • LVDS cable [3] 68 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 69
4 Remove the nine screws (M3x5) that secure the system board to the display assembly base [1]. 5 Lift the system board off the display assembly base [2]. Removing and Installing components 69 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 70
Installing the system board 1 Align the screw slots on the system board with the screw slots on the display assembly base [1]. 2 Replace the nine screws (M3x5) that secure the system board to the display assembly base [2]. 70 Removing and Installing components - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 71
3 Connect the following cables to the system board: • Power supply unit cable [1] • Backlight cable [2] • Camera cable [3] • System fan cable [4] • PSU fan cable [5] • Touch cable [6] Removing and Installing components 71 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 72
• SIO_signal,SIO power,INT_ speaker, and DMIC cables [1] • Power button board cable [2] • LVDS cable [3] 72 Removing and Installing components - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 73
components: a I/O bracket b Base cover c Processor d Heat sink e WLAN card f SSD g Intel Optane h System board shield i Memory j Hard drive k Back cover l Stand 5 Follow the procedure in After working inside your computer Speakers Removing the speakers 1 Follow the procedure in Before working inside - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 74
board [1]. b Remove the nine screws (M3x4+7.1) that secure the speakers to the display-assembly base [2]. c Unroute the speaker cable from the routing guide on the display assembly base. d Lift the speakers and the speaker cable off the display assembly base [3]. Installing the speakers 1 To replace - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 75
Power button board Removing the power button board 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield d Base cover e I/O bracket f Speakers 3 To remove the power button board: a Open the latch, and disconnect - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 76
Installing the power button board 1 To install the speakers: a Using the alignment post, place the power button board into its slot on the middle frame [1]. b Replace the single screw (M3x5) that secures the power button board to the middle frame [2]. c Slide the power button board cable under the - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 77
the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield d Base cover e I/O bracket f b Remove the microphone module cable from the routing guides on the display assembly base [2]. Removing and Installing components 77 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 78
the four screws (M2x2.5) that secure the microphone modules to the middle frame [2]. c Route the microphone module cable through the routing guides on the display assembly base [3]. d Connect the microphones module cable to the socket on the system board [4]. 78 Removing and Installing components - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 79
board Removing the Input and Output board 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield d Base cover e I/O bracket f Speakers 3 To remove the Input and Output board (I/O) board shield: a Disconnect the - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 80
base [3]. d Lift the I/O board shield from the display assembly base [4]. 4 To remove the I/O board: a Remove the headset port cable from the routing guide on the I/O board [1]. b Remove the two screws (M3x5) that secure the I/O board to the display assembly base [2]. c Lift the I/O board with its - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 81
display assembly base [1]. b Replace the two screws (M3x5) that secure the I/O board to the display assembly base [2]. c Route the headset port cable through the routing guide on the I/O board [3]. Removing and Installing components 81 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 82
the I/O board shield to the display assembly base [2]. c Route the headset port cable, I/O board cable, and I/O board power cable through the routing guides on the display assembly base [3]. d Connect the I/O board cable, I/O board power cable, and headset port cable to the system board [4]. 82 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 83
computer. Headset port Removing the headset port 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield d Base cover e I/O bracket f Speakers g I/O board 3 Remove the single (M3x5) screw that secures the headset - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 84
4 Lift the headset port with its cable from the display assembly base [2]. Installing the headset port 1 Slide the headset port into its slot on the middle frame and align the screw slot on the headset port to the screw slot on the display assembly base [1]. 2 Replace the single (M3x5) screw that - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 85
c I/O bracket d Base cover e System board shield f Back cover g Stand 4 Follow the procedure in After working inside your computer. Antennas Removing the in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c System board shield d Base cover e I/O bracket - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 86
j PSU fan 3 To remove the antenna: a Remove the antenna cables from the routing guides on the display assembly base [1]. b Remove the two screws (M2x2.5) that secure the antenna modules (2) to the middle frame [2]. c Carefully peel the tape that secures - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 87
2 Install the following components: a PSU fan b PSU c I/O board d WLAN card e Speakers f I/O bracket g Base cover h System board shield i Back cover j Stand 3 Follow the procedure in After working inside your computer. Display panel Removing the display panel 1 Follow the procedure in Before working - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 88
g Hard drive h WLAN card i System board j PSU k PSU fan l Camera 3 Remove the display backlight cable from the routing guides on the display assembly base [1]. 4 Remove the 12 screws (M3x5) that secure the middle frame and display assembly base to the display panel [2]. NOTE: The - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 89
and slide the display panel into the slot between the middle frame and the display assembly base [1]. 2 Route the touchscreen cable through the routing guide on the display assembly base. 3 Push the display backlight cable through the slots on the display assembly base [2]. 4 Push the display panel - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 90
12 (M3x5) screws that secure the display panel to the middle frame and display assembly base [2]. 7 Route the display backlit cable through the routing guides on the display assembly base [1] . NOTE: The screws that secure the middle frame and display assembly base to the display panel are silver in - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 91
components: a Camera b PSU fan c PSU d System board e WLAN card f Hard drive g Speakers h I/O bracket i Base cover j System board shield k Back cover l Stand 9 Follow the procedure in After working inside your computer. Display cable Removing the display cable 1 Follow the procedure in Before - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 92
b Back cover c Hard drive d System board shield e WLAN card f System fan g Camera h Base cover i PSU j PSU fan k I/O bracket l System board m Speakers n Power button board o Microphones p I/O board q Headset port r Antennas s Display panel 3 To remove the display cable: a Fold the securing tape - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 93
f Power button board g Speakers h System board i I/O bracket j PSU fan k PSU l Base cover m Camera n System fan o WLAN card p System board shield q Hard drive r Back cover s Stand 3 Follow the procedure in After working inside your computer. Middle frame Removing and Installing components 93 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 94
Removing the middle frame 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a Stand b Back cover c Hard drive d System board shield e WLAN card f System fan g Camera h Base cover i PSU j PSU fan k I/O bracket l System board m Speakers n Power button - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 95
Installing the middle frame 1 Starting from the location shown, slide and align the middle frame to the slots on the display assembly base, and then snap the middle frame into place on the display assembly base [1,2]. Removing and Installing components 95 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 96
2 Press and secure and the tabs on the middle frame to the slots on the display assembly base [1]. 3 Replace the 16 screws (M3x5) that secure the middle frame to the display assembly base [2]. 96 Removing and Installing components - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 97
e Microphones f Power button board g Speakers h System board i I/O bracket j PSU fan k PSU l Base cover m Camera n System fan o WLAN card p System board shield q Hard drive r Back cover s Stand 5 Follow the procedure in After working inside your computer. Removing and Installing components 97 - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 98
You can troubleshoot your computer successfully • View error messages that inform you of problems encountered during testing CAUTION: Use the system diagnostics to the computer. 2 As the computer boots, press the F12 key when the Dell logo is displayed. 3 In the boot menu screen, use Up/Down arrow - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 99
help the user troubleshoot problems with the system. Camera status light: Indicates whether the camera is in use. • Solid white - Camera is in use. • Off - Camera is not in use. LCD built in self test - BIST All-in-One (AIO) systems supports LCD BIST similar to any other Dell systems that have - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 100
Built-in Self Test button plus the Power button together. Release the buttons when Red- Green-Blue-White-Blue pattern is displayed on screen. 100 Troubleshooting your computer - Dell OptiPlex 7760 All In One | OptiPlex 7760 All-in-One Service Manual - Page 101
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Dell OptiPlex 7760 All-in-One
Service Manual
Regulatory Model: W17C
Regulatory Type: W17C001