Dell OptiPlex 960 Setup and Quick Reference Guide - Page 45

Light Pattern Steady Blue Steady Blue Problem Description Suggested Resolution No memory modules are detected. • If two or more memory modules are installed, remove the modules (see your service manual), then reinstall one module (see your service manual) and restart the computer. If the computer starts normally, continue to install additional memory modules (one at a time) until you have identified a faulty module or reinstalled all modules without error. • If available, install working memory of the same type into your computer (see your service manual). • If the problem persists, contact Dell (see "Contacting Dell" on page 66). Memory modules are detected, but a memory configuration or compatibility error has occurred. • Ensure that no special requirements for memory module/connector placement exist. • Ensure that the memory you are using is supported by your computer (see the "Specifications" section for your computer). • If the problem persists, contact Dell (see "Contacting Dell" on page 66). Troubleshooting Tips 45