Dell OptiPlex All-in-One Plus 7410 Owners Manual

Dell OptiPlex All-in-One Plus 7410 Manual

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  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 1
    OptiPlex All-in-One Plus 7410 Owner's Manual Regulatory Model: W31C Regulatory Type: W31C001 March 2023 Rev. A00
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 2
    use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 3
    and storage environment...29 Chapter 4: Working inside your computer 31 Safety instructions...31 Before working inside your computer...31 Safety precautions...32 Electrostatic discharge-ESD protection...32 ESD field service kit ...33 Transporting sensitive components...34 After working inside your
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 4
    Recommended tools...34 Screw list...35 Customer Replaceable Units (CRU) and Field Replaceable Units (FRU) list 36 Major components of OptiPlex All-in-One Plus 7410 36 Chapter 5: Removing and installing Customer Replaceable Units (CRUs 38 Stand...38 Removing the stand...38 Installing the stand...
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 5
    Installing the fan...72 Power-supply unit...73 Removing the power-supply unit...73 Installing the power-supply unit...74 Chapter 6: Removing and installing Field Replaceable Units (FRUs 76 Power-supply fan...76 Removing the power-supply fan...76 Installing the power-supply fan...79 I/O bracket...82
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 6
    an existing system setup password 118 Clearing CMOS settings...118 Clearing BIOS (System Setup) and System passwords 118 Chapter 9: Troubleshooting...119 Dell SupportAssist Pre-boot System Performance Check diagnostics 119 Running the SupportAssist Pre-Boot System Performance Check 119 Power
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 7
    with PowerShare Connect devices such as external storage devices, printers, and external displays. Provides data transfer speeds up to 10 Gbps. Supports Power Delivery that enables two-way power supply between devices. Provides up to 10 W power output that enables faster charging. NOTE: PowerShare
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 8
    Left 1. Storage drive activity light The activity light turns on when the computer reads from or writes to storage drives. 2. Universal audio port Connect headphones or a headset (headphone and microphone combo). 8 Views of OptiPlex All-in-One Plus 7410
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 9
    Display 1. Left microphone Provides digital sound input for audio recording and voice calls. 2. Right microphone Provides digital sound input for audio recording and voice calls. 3. Retractable camera Enables you to video-chat, capture photos, and record videos. To protect your privacy, this camera
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 10
    Retractable camera Locating the retractable camera NOTE: To access your retractable camera, press down on the retractable camera located at the top of your computer. To conceal your retractable camera and protect your privacy, press down on the retractable camera until it clicks into place. NOTE:
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 11
    Retractable camera for computers shipped with 5MP RGB + Infrared camera 1. Infrared emitter Emits infrared light, which enables the infrared camera to sense and track motion. 2. Infrared camera Enhances security when paired with Windows Hello face authentication. 3. Camera Enables you to video chat
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 12
    , or one of the stands offered by Dell for your OptiPlex All-in-One Plus 7410. 2. Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. 3. Back panel Connect
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 13
    another HDMI-in enabled device. Provides video and audio output and supports video output of up to 4096 x 2160 at 60Hz. 3. DisplayPort ++ 1.4a Connect an external display or a projector. Can support video output of up to 5120 x 3200 at 60 Hz. 4. Network port
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 14
    Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. 14 Views of OptiPlex All-in-One Plus 7410
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 15
    2 Set up your computer Steps 1. Install the stand base on the stand. NOTE: Stand base installation for all stand configurations offered for your computer is exactly the same. Follow the procedure shown in the image to install the stand base on the stand. 2. Set up the stand by inserting it into the
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 16
    3. Set up the keyboard and mouse. NOTE: For setup instructions, see the documentation shipped with the keyboard and mouse. 4. Connect the power cable. 5. Press the power button to turn on your computer. 16 Set up your computer
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 17
    more information about installing and configuring Ubuntu, see the knowledge base articles 000131655 and 000131676 at www.dell.com/support. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. NOTE
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 18
    prevents security threats, monitors, and detects hardware failures. For more information, see SupportAssist for Home PCs User's Guide at www.dell.com/ support/home/product-support/product/dell-supportassist-pcs-tablets/docs. NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 19
    and manufacturing variability. ● Maximum: 6.76 kg (14.90 lb) ● Minimum: 6.33 kg (13.95 lb) Processor The following table lists the details of the processors supported by your OptiPlex All-in-One Plus 7410. Specifications of OptiPlex All-in-One Plus 7410 19
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 20
    4.1 GHz 4.2 GHz 30 MB 36 MB Intel UHD Intel UHD Graphics 770 Graphics 770 Chipset The following table lists the details of the chipset supported by your OptiPlex All-in-One Plus 7410. Table 4. Chipset Description Chipset Values Q670 Processor 13th Generation Intel Core i3/i5/i7/i9 20
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 21
    including both fall and spring releases from Microsoft. For additional information about N-2 and 5-year Windows operating system supportability, see the Dell Windows as a Service (WaaS), at Dell support site. EOML 411 The OptiPlex All-in-One Plus 7410 continues to test the coming Semi-Annual Channel
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 22
    solid-state drive NOTE: To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. 22 Specifications of OptiPlex All-in-One Plus 7410
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 23
    Option two Intel AX211 Option three Realtek RTL8852BE Transfer rate Up to 2400 Mbps Up to 2400 Mbps Up to 1201 Mbps Frequency bands supported 2.4 GHz/5 GHz 2.4 GHz/5 GHz/6 GHz 2.4 GHz/5 GHz Wireless standards ● Wi-Fi 802.11a/b/g ● Wi-Fi 4 (WiFi 802.11n) ● Wi-Fi 5 (WiFi 802.11ac) ● Wi
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 24
    drive, selfencrypting, Class 40 PCIe Gen3 x4 NVMe, up to 64 Gbps Up to 1 TB Media-card reader The following table lists the media cards supported by your OptiPlex All-in-One Plus 7410. Table 12. Media-card reader specifications Description Media-card type Values One SD-card slot Media-cards
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 25
    Camera The following table lists the camera specifications of your OptiPlex All-in-One Plus 7410. Table 13. Camera specifications Description Number of cameras Values One Camera type ● FHD RGB camera ● 5MP RGB + Infrared camera Camera location Retractable camera Camera sensor type CMOS
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 26
    type Option one Option two Full High Definition (FHD), ComfortView Full High Definition (FHD), ComfortView Plus Plus Touch options No Touch support, with 10 touch points Display-panel technology In-Plane Switching (IPS) In-Plane Switching (IPS) Display-panel dimensions (active area
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 27
    information on how to download and install DellCinema components, search about it in the Knowledge Base Resource at https://www.dell.com/support. ComfortView Plus ComfortView Plus is a built-in, always-on, and virtually unnoticeable low blue light solution for Dell displays. ComfortView Plus employs
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 28
    GPU-Discrete The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your OptiPlex All-inOne Plus 7410. Table 18. GPU-Discrete Controller External display support Memory size Memory type AMD Radeon RX 6500 ● One DisplayPort++ 1.4a port (5120
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 29
    of your OptiPlex All-in-One Plus 7410. Table 20. Environmental Feature Recyclable packaging BFR/PVC-free chassis Vertical orientation packaging support Multi-Pack packaging Energy-Efficient Power Supply ENV0424 compliant Values Yes Yes Yes No Yes Yes NOTE: Wood‐based fiber packaging contains
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 30
    * Measured using a random vibration spectrum that simulates user environment. † Measured using a 2 ms half-sine pulse. 30 Specifications of OptiPlex All-in-One Plus 7410
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 31
    and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 32
    taken before performing any disassembly instructions. Observe the following safety potential. This is done through the use of a field service electrostatic discharge (ESD) kit. When connecting a bonding wire may not be obvious, such as intermittent problems or a shortened product life span. As the
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 33
    The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking between your skin, the ESD mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist straps. Always be
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 34
    parts separate from all insulator parts while performing service and that they use anti-static bags for transporting for a stable base, and point your toes out. 2. Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting the force of the load. 3. Lift with your legs
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 35
    ● Phillips screwdriver #1 ● Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 36
    or Field Replaceable Units (FRUs). CAUTION: To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 37
    1. Stand 3. Antenna modules 5. Processor 7. M.2 2280 solid-state drive 9. M.2 2230 solid-state drive 11. Audio board 13. Power-button and I/O board 15. I/O cover 17. Display panel 19. Speakers 21. Fan shroud 23. System board 25. Retractable-camera assembly 27. Back cover 2. Bottom cover 4. Heat
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 38
    5 Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 39
    Steps 1. Place the display-assembly base on a clean and flat surface. 2. Press and hold down on the tab that secures the stand to the display-assembly base. 3. Slide and lift the stand off the display-assembly base. Installing the stand Prerequisites If you are replacing a component, remove the
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 40
    Steps 1. Align the stand to the slot with the display-assembly base. 2. Slide the stand into place into the slot on the display-assembly base. Next steps 1. Follow the procedure in After working inside your computer. 40 Removing and installing Customer Replaceable Units (CRUs)
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 41
    Back cover Removing the back cover Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. About this task NOTE: Before removing the base cover, ensure that there is no SD card installed in the SD card slot on your computer. The following image(s) indicate
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 42
    Steps 1. Align the back cover to the display-assembly base. 2. Place and slide the back cover into place on the display assembly base. NOTE: Ensure that the tab on the back cover is secured in the slot on the display-assembly base. Next steps 1. Install the stand. 2. Follow the procedure in After
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 43
    Steps 1. Using the tab on the DIMM door, pry open and lift the DIMM door on the system-board shield to access the memory slots. 2. Using your fingertips, carefully spread apart the securing clips on each end of the memory-module slot until the memory module pops out. 3. Remove the memory module from
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 44
    Steps 1. Align the notch on the memory module with the tab on the memory-module slot 2. Slide the memory module firmly into the slot at an angle and press down on the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it again.
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 45
    Graphics card Removing the graphics card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. About this task The following image(s) indicate the location of the graphics card and provides a visual representation of the removal
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 46
    Steps 1. Remove the two screws (M3x5) that secure the graphics-card assembly to the display-assembly base. 2. Slide and lift the graphics-card assembly off the display-assembly base. 3. Using the tab on the DGFX door, pry open and lift the DGFX door on the graphics-card shield to access the graphics
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 47
    5. Flip over the graphics-card assembly. 6. Remove the two screws (M2.5x5) that secure the graphics card to the graphics-card assembly. 7. Loosen the four captive screws that secure the graphics card to the graphics-card assembly. 8. Lift the graphics card off the graphics-card assembly. 9. Remove
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 48
    Steps 1. Place the graphics-card fan on the graphics-card shield. 2. Align the screw holes on the graphics-card fan with the screw holes on the graphics-card shield. 3. Replace the two screws (M3x5) that secure the graphics-card fan to the graphics-card shield. 4. Place the graphics card on the
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 49
    5. Align the screw holes on the graphics card with the screw holes on the graphics-card assembly. 6. Loosen the four captive screws that secure the graphics card to the graphics-card assembly. 7. Replace the two screws (M2.5x5) that secure the graphics card to the graphics-card assembly. 8. Flip
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 50
    Steps 1. Remove the six screws (M3x5) that secure the system-board shield to the display-assembly base. 2. Lift the system-board shield off the display-assembly base. Installing the system-board shield Prerequisites If you are replacing a component, remove the existing component before performing
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 51
    Steps 1. Place the system-board shield on the display-assembly base. 2. Align the screw holes on the system-board shield with the screw holes on the display-assembly base. 3. Replace the six screws (M3x5) that secure the system-board shield to the display-assembly base. Next steps 1. Install the
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 52
    About this task The following image(s) indicate the location of the wireless card and provides a visual representation of the removal procedure. Steps 1. Remove the screw (M2x3.5) that secures the wireless-card bracket to the wireless card. 2. Lift the wireless-card bracket off the wireless card.
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 53
    Steps 1. Connect the antenna cables to the wireless card. Table 24. Antenna-cable color scheme Connectors on the wireless card Antenna-cable color Main White Auxiliary Black Silkscreen marking MAIN AUX △ (white triangle) ▲ (black triangle) 2. Place the wireless-card bracket on the wireless
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 54
    4. Follow the procedure in After working inside your computer. Solid-state drive in M.2 slot 0 Removing the M.2 2230 solid-state drive in M.2 slot 0 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the system-board
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 55
    About this task NOTE: This procedure is only applicable if you are installing an M.2 2230 solid-state drive into the solid-state drive slot (M.2 PCIe SSD 0) on the system board. NOTE: Ensure that the M.2 screw mount is in the proper location to install the M.2 2230 solid-state drive, refer to
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 56
    NOTE: This procedure is applicable for computers where an M.2 2280 solid-state drive is installed in the solid-state drive slot (M.2 PCIe SSD 0) on the system board. The following image(s) indicate the location of the M.2 2280 solid-state drive in M.2 slot 0 and provides a visual representation of
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 57
    Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the solid-state drive slot (M.2 PCIe SSD 0). 2. Slide the M.2 2280 solid-state drive into the solid-state drive slot (M.2 PCIe SSD 0) on the system board. 3. Replace the screw (M2x3.5) that secures the M.2 2280 solid-state
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 58
    Steps 1. Remove the screw mount on the system board. 2. Install the screw mount on the system board. Next steps 1. Install the M.2 2230 solid-state drive slot 0 or the M.2 2280 solid-state drive slot 0, whichever applicable. 2. Install the system-board shield. 3. Install the back cover. 4. Install
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 59
    Steps 1. Remove the screw (M2x3.5) that secures the M.2 2230 solid-state drive to the system board. 2. Slide and lift the M.2 2230 solid-state drive from the solid-state drive slot (M.2 PCIe SSD 1) on the system board. Installing the M.2 2230 solid-state drive in M.2 slot 1 Prerequisites If you are
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 60
    Steps 1. Align the notch on the M.2 2230 solid-state drive with the tab on the solid-state drive slot (M.2 PCIe SSD 1). 2. Slide the M.2 2230 solid-state drive into the solid-state drive slot (M.2 PCIe SSD 1) on the system board. 3. Replace the screw (M2x3.5) that secures the M.2 2230 solid-state
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 61
    Steps 1. Remove the screw (M2x3.5) that secures the M.2 2280 solid-state drive to the system board. 2. Slide and lift the M.2 2280 solid-state drive from the solid-state drive slot (M.2 PCIe SSD 1) on the system board. Installing the M.2 2280 solid-state drive in M.2 slot 1 Prerequisites If you are
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 62
    Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the solid-state drive slot (M.2 PCIe SSD 1). 2. Slide the M.2 2280 solid-state drive into the solid-state drive slot (M.2 PCIe SSD 1) on the system board. 3. Replace the screw (M2x3.5) that secures the M.2 2280 solid-state
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 63
    Steps 1. Remove the screw mount on the system board. 2. Install the screw mount on the system board. Next steps 1. Install the M.2 2230 solid-state drive slot 1 or the M.2 2280 solid-state drive slot 1, whichever applicable. 2. Install the system-board shield. 3. Install the back cover. 4. Install
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 64
    Steps 1. Push the release lever on the coin-cell battery socket to release the coin-cell battery out of the socket. 2. Lift the coin-cell battery from the coin-cell battery socket. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 65
    Steps With the positive-side (+) facing up, insert the coin-cell battery into the battery socket on the system board and snap the battery into place. Next steps 1. Install the system-board shield. 2. Install the back cover. 3. Install the stand. 4. Follow the procedure in After working inside your
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 66
    Steps 1. Remove the two screws (M3x5) that secure the I/O cover to the display-assembly base. 2. Lift the I/O cover off the display-assembly base. Installing the I/O cover Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 67
    Steps 1. Place and align the I/O cover with the display-assembly base. 2. Align the I/O slots on the I/O cover with the I/O ports and the screw holes on the I/O cover with the screw holes on the display-assembly base. 3. Replace the two screws (M3x5) that secure the I/O cover to the display-assembly
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 68
    Steps 1. Remove the three screws (M3x5) that secure the bottom cover to the display-assembly base. 2. Lift the bottom cover off the display-assembly base. Installing the bottom cover Prerequisites If you are replacing a component, remove the existing component before performing the installation
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 69
    Steps 1. Place and align the bottom cover with the display-assembly base. 2. Align the screw holes on the bottom cover with the screw holes on the display-assembly base. 3. Replace the three screws (M3x5) that secure the bottom cover to the display-assembly base. Next steps 1. Install the I/O cover.
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 70
    Steps 1. Remove the two screws (M3x5) that secure the camera-assembly bracket to the display-assembly base. 2. Life the camera-assembly bracket off the display-assembly base. 3. Using the pull tab, disconnect the camera cable (WEBCAM) from the system board. 4. Remove the two screws (M3x5) that
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 71
    Steps 1. Slide the retractable-camera assembly under the heat sink into its slot on the display-assembly base. 2. Align the screw holes on the retractable-camera assembly with the screw holes on the display-assembly base. 3. Replace the two screws (M3x5) that secure the retractable-camera assembly
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 72
    Fan Removing the fan Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the system-board shield. About this task The following image(s) indicate the location of the fan and provides a visual representation of the
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 73
    Steps 1. Place the fan on the display-assembly base. 2. Align the screw holes on the fan with the screw holes on the display-assembly base. 3. Replace the three screws (M3x5) that secure the fan to the display-assembly base. 4. Connect the fan cable (FAN CPU) to the system board. Next steps 1.
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 74
    Steps 1. Press and hold the securing clip and disconnect the processor-power cable (ATX CPU) from the system board. 2. Disconnect the control-signal cable (CTRL) from the system board. 3. Disconnect the system-board power cable (ATX SYS) from the system board. 4. Remove the three screws (M3x5) that
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 75
    Steps 1. Place the power-supply unit and the power-supply unit connector on the display-assembly base. 2. Align the screw holes on the power-supply unit with the screw holes on the display-assembly base. 3. Replace the three screws (M3x5) that secure the power-supply unit to the display-assembly
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 76
    technicians only. CAUTION: To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs, if needed, to be conducted by trained technical repair
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 77
    Removing and installing Field Replaceable Units (FRUs) 77
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 78
    78 Removing and installing Field Replaceable Units (FRUs)
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 79
    the power-supply fan cable under the I/O bracket and remove the power-supply fan cable from the routing guide on the display-assembly base. 3. Remove the audio-board cable from the routing guides on the display-assembly base and the power-supply fan. 4. Remove the antenna cables from the routing
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 80
    80 Removing and installing Field Replaceable Units (FRUs)
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 81
    Steps 1. Place the power-supply fan on the display-assembly base. 2. Align the screw holes on the power-supply fan with the screw holes on the display-assembly base. 3. Replace the two screws (M3x5) that secure the power-supply fan to the display-assembly base. Removing and installing Field
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 82
    and the power-supply fan. 6. Thread the power-supply fan cable under the I/O bracket and route the power-supply fan cable through the routing guide on the display-assembly base. 7. Connect the power-supply fan cable (FAN SYS) to the system board. Next steps 1. Install the bottom cover. . 2. Install
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 83
    Steps 1. Remove the two screws (M3x5) that secure the power-supply cable connector bracket to the display-assembly base. 2. Lift the power-supply cable connector bracket off the display-assembly base. 3. Remove the two screws (M3x5) that secure the I/O bracket to the display-assembly base. 4. Lift
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 84
    of the removal procedure. Steps 1. Disconnect the speaker cable (INT SPKR) from the audio board. 2. Remove the speaker cable from its routing guides on the display-assembly base. 3. Lift the speakers and its cable off the display-assembly base. Installing the speakers Prerequisites If you are
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 85
    Steps 1. Insert the speakers into their slots on the display-assembly base. 2. Route the speaker cable through the routing guides on the display-assembly base. 3. Connect the speaker cable (INT SPKR) to the audio board. Next steps 1. Install the bottom cover. 2. Install the I/O cover. 3. Install
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 86
    The following image(s) indicate the location of the heat sink and provides a visual representation of the removal procedure. Steps 1. In reverse sequential order (5>4>3>2>1) loosen the five captive screws that secure the heat sink to the system board and display-assembly base. 2. Lift the heat sink
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 87
    Steps 1. Place the heat sink on the system board and the display-assembly base. 2. Align the screws on the heatsink with the screw holes on system board and the display-assembly base. 3. In sequential order (1>2>3>4>5) tighten the five captive screws that secure the heat sink to the system board and
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 88
    The following image(s) indicate the location of the processor and provides a visual representation of the removal procedure. Steps 1. Press the release lever down and then push it away from the processor to release it from the securing tab. 2. Extend the release lever completely and open the
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 89
    Steps 1. Ensure that the release lever on the processor socket is fully extended in the open position. NOTE: The pin-1 corner of the processor has a triangle that aligns with the triangle on the pin-1 corner on the processor socket. When the processor is properly seated, all four corners are aligned
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 90
    System board Removing the system board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the memory. 5. Remove the graphics card. 6. Remove the system-board shield. 7. Remove the I/O cover. 8. Remove the bottom
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 91
    1. Touchscreen cable (TOUCH) 2. Display-backlight cable (LCD BACKLIGHT) 3. Camera cable (WEBCAM) 4. Processor-power cable (ATX CPU) 5. Memory slots (DIMM1 + DIMM2) 6. Fan cable (FAN CPU) 7. Control-signal cable (CTRL) 8. System-board power cable (ATX SYS) 9. Power-supply fan cable (FAN SYS) 10.
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 92
    92 Removing and installing Field Replaceable Units (FRUs)
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 93
    Steps 1. Disconnect the touchscreen cable (TOUCH) from the system board. 2. Disconnect the display-backlight cable (LCB BACKLIGHT) from the system board. 3. Using the pull tab, disconnect the camera cable (WEBCAM) from the system board. 4. Press and hold the securing clip and disconnect the
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 94
    Installing the system board Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: Replacing the system board removes any changes that you have made to the BIOS using the BIOS setup program. Make the appropriate
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 95
    14. Solid-state drive slots (M.2 PCIe SSD 1 + M.2 PCIe SSD 0) 15. Display cable (CVDS) 16. Coin-cell battery socket (RTC) 17. Processor socket (CPU) The following image(s) indicate the location of the system board and provides a visual representation of the installation procedure. Removing and
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 96
    Steps 1. Gently place the system board on the display-assembly base. 2. Align the screw holes on the system board with the screw holes on the display-assembly base. 3. Replace the seven screws (M3x5) that secure the system board to the display-assembly base. 4. Replace the screw (M3x12) that secures
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 97
    11. Install the memory. 12. Install the back cover. 13. Install the stand. 14. Follow the procedure in After working inside your computer. Power-button and I/O board Removing the power-button and I/O board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 98
    Steps 1. Remove the three screws (M3x5) that secure the power-button and I/O board shield to the display-assembly base. 2. Lift the power-button and I/O board shield off the display-assembly base. 3. Lift the latch and disconnect the power cable (DB-PWR) from the power-button and I/O board. 4. Lift
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 99
    Steps 1. Place the power-button and I/O board on the display-assembly base. 2. Align the screw holes on the power-button and I/O board with the screw holes on the display-assembly base. 3. Replace the two screws (M3x5) that secure the power-button and I/O board to the display-assembly base. 4.
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 100
    Audio board Removing the audio board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the system-board shield. 5. Remove the I/O cover. 6. Remove the bottom cover. 7. Remove the I/O bracket. About this task The
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 101
    2. Lift the audio-board shield off the display-assembly base. 3. Lift the latch and disconnect the audio cable (DB-AUDIO) from the audio board. 4. Disconnect the speaker cable (INT SPKR) from the audio board. 5. Remove the two screws (M3x5) that secure the audio board to the display-assembly base.
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 102
    4. Connect the power cable (DB-PWR) to the audio board and close the latch. 5. Connect the high-speed cable (DB-PWR) to the audio board and close the latch. 6. Place the audio-board shield on the display-assembly base. 7. Align the screw holes on the audio-board shield with the screw holes on the
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 103
    Steps After performing the pre-requisites you are left with the display-assembly base. Installing the display-assembly base Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: The display-assembly base
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 104
    Steps To install the display-assembly base, perform all the post-requisite procedures. Next steps 1. Install the power-button and I/O board. 2. Install the audio board. 3. Install the system board. NOTE: The system board can be installed with the memory, solid-state drive(s), coin-cell battery, and
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 105
    details the supported operating systems along with instructions on how to install the drivers. Operating system Your OptiPlex All-in-One Plus 7410 supports the Linux 22.04 LTS, 64-bit Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 106
    8 BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 107
    the Asset Tag of the computer. Displays the manufacture date of the computer. Displays the ownership date of the computer. Displays the express service code of the computer. Displays the Ownership Tag of the computer. Displays whether the Signed Firmware Update is enabled on your computer. Displays
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 108
    Table 26. System setup options-System information menu (continued) Overview DIMM_SLOT 2 Displays the DIMM 2 memory size. Devices Information Panel Type Displays the Panel Type of the computer. Video Controller Displays the video controller type of the computer. Video Memory Displays the
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 109
    Table 28. System setup options-Integrated Devices menu (continued) Integrated Devices Enable Audio Enable or disable the integrated audio controller. By default, all the options are enabled. USB Configuration ● Enable or disable booting from USB mass storage devices through the boot sequence or
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 110
    Mode With Auto Mode, the HTTPs Boot extracts Boot URL from the DHCP. With Manual Mode, the HTTPs Boot reads Boot URL from the user-provided data. By default, the Enable USB PowerShare option is disabled USB Wake Support Enable USB Wake Support When enabled, you can use the USB devices like a
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 111
    Intel Speed Shift Technology Enable or disable the Intel speed shift technology support. By default, the Intel Speed Shift Technology option is enabled. disable the BIOS module interface of the optional Absolute Persistence Module service from Absolute software. By default, the option is enabled.
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 112
    BIOS setup. By default, the option is disabled. Master Password Lockout Enable Master Password Lockout When enabled, this will disable the master password support. By default, the option is disabled. Allow Non-Admin PSID Revert Enable Allow Non-Admin PSID Revert Controls access to the Physical
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 113
    . By default, the option is enabled. BIOSConnect Enable or disable cloud Service OS recovery if the main operating system fails to boot with the number the value specified by the Auto OS Recovery Threshold setup option and local Service OS does not boot or is not installed. By default, the option
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 114
    Table 36. System setup options-System Management menu (continued) System Management Keyboard Errors Enable Keyboard Error Detection Numlock LED Enable Numlock LED Enable or disable Numlock LED. By default, the option is enabled. Table 37. System setup options-Keyboard menu Keyboard
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 115
    . 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse for your computer
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 116
    update file. 8. Double-click the BIOS update file icon and follow the on-screen instructions. For more information about how to update the system BIOS, search in the Knowledge Base Resource at www.dell.com/ support. Updating the BIOS using the USB drive in Windows Steps 1. Follow the procedure from
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 117
    Steps 1. From a turn off state, insert the USB drive where you copied the flash into a USB port of the computer. 2. Turn on the computer and press F12 to access the One Time Boot Menu, select BIOS Update using the mouse or arrow keys then press Enter. The flash BIOS menu is displayed. 3. Click Flash
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 118
    the coin-cell battery. Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 119
    inform you if tests are completed successfully ● View error messages that inform you of problems encountered during testing NOTE: Some tests for specific devices require user interaction. Always ensure that computer, search in the Knowledge Base Resource at www.dell.com/support. Troubleshooting 119
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 120
    2 1 CPU failure ● Run the Dell Support Assist/Dell Diagnostics tool. ● If problem persists, replace the system board. 2 2 main battery connection. ● If problem persists, replace the main battery. 3 2 PCI or Video card/chip failure Replace the system board. 120 Troubleshooting
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 121
    instructions are in the website Dell support. ● If problem troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures. For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 122
    It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options . The following procedure provides the instructions on how to conduct a Wi-Fi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router
  • Dell OptiPlex All-in-One Plus 7410 | Owners Manual - Page 123
    about your computer through videos, manuals and documents. Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support. For more information on
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OptiPlex All-in-One Plus 7410
Owner's Manual
Regulatory Model: W31C
Regulatory Type: W31C001
March 2023
Rev. A00