Dell OptiPlex Small Form Factor Plus 7010 Owners Manual
Dell OptiPlex Small Form Factor Plus 7010 Manual
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- Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 1
OptiPlex Small Form Factor Plus 7010 Owner's Manual Regulatory Model: D17S Regulatory Type: D17S005 March 2023 Rev. A00 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 2
use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 3
GPU-Integrated...27 External display support (GPU-Integrated)...27 GPU-Discrete...28 External display support (GPU-Discrete)...28 Hardware Safety instructions...31 Before working inside your computer...31 Safety precautions...32 Electrostatic discharge-ESD protection...32 ESD field service kit - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 4
Chapter 5: Removing and installing Customer Replaceable Units (CRUs 39 Side cover...39 Removing the side cover...39 Installing the side cover...40 Front bezel ...40 Removing the front bezel...40 Installing the front bezel...41 Hard drive...42 2.5-inch hard drive...42 3.5-inch hard drive...46 Disk- - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 5
120 Deleting or changing an existing system setup password 120 Clearing BIOS (System Setup) and System passwords 121 Chapter 9: Troubleshooting...122 Dell SupportAssist Pre-boot System Performance Check diagnostics 122 Running the SupportAssist Pre-Boot System Performance Check 122 Power-Supply - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 6
Recovering the operating system...123 Real Time Clock-RTC reset...124 Backup media and recovery options...124 Wi-Fi power cycle...124 Chapter 10: Getting help and contacting Dell 126 6 Contents - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 7
1 Views of OptiPlex Small Form Factor Plus 7010 7 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 8
Views of OptiPlex Small Form Factor Plus 7010 Display 8 Views of OptiPlex Small Form Factor Plus 7010 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 9
1. Power button with diagnostic LED 2. SD-card reader 3. Hard-drive activity light 4. Universal audio jack port 5. One USB 2.0 port with PowerShare 6. One USB 2.0 port 7. One USB 3.2 Gen 2x2 Type-C port 8. One USB 3.2 Gen 2 port 9. Slim optical drive Views of OptiPlex Small Form Factor Plus 7010 9 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 10
Back 10 Views of OptiPlex Small Form Factor Plus 7010 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 11
) 12. One security-cable slot (for Kensington locks) 13. One video port (HDMI 2.1/Displayport 1.4a (HBR3)/VGA/USB Type-C with DisplayPort Alt mode) (optional) 14. Service Tag label 15. One Serial port (optional) 16. Release latch Views of OptiPlex Small Form Factor Plus 7010 11 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 12
Steps 1. Connect the keyboard and mouse. 2 Set up your computer 12 Set up your computer - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 13
2. Connect to your network using a cable, or connect to a wireless network. Set up your computer 13 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 14
3. Connect the display. 14 Set up your computer - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 15
4. Connect the power cable. Set up your computer 15 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 16
5. Press the power button. 16 Set up your computer - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 17
6. Finish operating system setup. Set up your computer 17 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 18
search in the Knowledge Base Resource at www.dell.com/support. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell recommends . For more information, see SupportAssist for Home PCs User's Guide at www.dell.com/ serviceabilitytools. Click SupportAssist and then, - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 19
): 3.896 kg (8.589 lb) ● Weight (maximum): 5.087 kg (11.214 lb) Processor The following table lists the details of the processors that are supported by your OptiPlex Small Form Factor Plus 7010 . Table 3. Processor Description Option one Option two Option three Option four Processor type 13th - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 20
770 Intel UHD Graphics 730 Intel UHD Graphics 770 Intel UHD Graphics 770 Chipset The following table lists the details of the chipset supported by your OptiPlex Small Form Factor Plus 7010. Table 4. Chipset Description Chipset Values Intel Q670 Processor Intel Core i3/i5/i7/i9 DRAM - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 21
MHz Maximum memory configuration 128 GB Minimum memory configuration 8 GB Memory size per slot 8GB, 16 GB, 32 GB, 64 GB Memory configurations supported ● 8 GB, 1 x 8 GB, DDR5, 4400 MHz, single-channel ● 16 GB, 1 x 16 GB, DDR5, 4400 MHz, single-channel ● 16 GB, 2 x 8 GB, DDR5, 4400 MHz, dual - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 22
mode is up to 5120 x 3200 @60Hz ● Three DisplayPort 1.4a ports (HBR2) Media-card reader One SD-card slot (optional) Power-adapter port Not supported Security-cable slot ● Security-cable slot (for Kensington locks) ● One Padlock ring 22 Specifications of OptiPlex Small Form Factor Plus 7010 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 23
AX211 is required to be tied with external antenna. Option two Realtek RTL8852BE Transfer rate Up to 2400 Mbps Up to 1201 Mbps Frequency bands supported 2.40 GHz/5 GHz/6 GHz 2.40 GHz/5 GHz Wireless standards ● WiFi 802.11a/b/g ● Wi-Fi 4 (WiFi 802.11n) ● Wi-Fi 5 (WiFi 802.11ac) ● Wi-Fi 6E - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 24
OptiPlex Small Form Factor Plus 7010. Table 11. Audio specifications Description Audio controller Values Realtek ALC3246-CG Stereo conversion Supported Internal audio interface High definition audio External audio interface Universal Audio Jack port, Audio Line-out Number of speakers One - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 25
Table 12. Storage matrix (continued) Storage M.2 2280 solid-state drive + M.2 2230 solidstate drive + M.2 2230 solid-state drive M.2 2230 solid-state drive + 3.5-inch hard-disk drive M.2 2230 solid-state drive + 2.5-inch hard-disk drive M.2 2230 solid-state drive + 2.5-inch hard-disk drive X 2 M.2 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 26
are lower performing. OptiPlex Small Form Factor Plus 7010 supports RAID with more than one hard drive configuration. Media-card reader The specifications Description Media-card type Values One SD card 4.0 slot Media-cards supported ● Secure Digital (mSD) ● Secure Digital High Capacity (mSDHC) ● - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 27
● One 6 pin connector for system board GPU-Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your OptiPlex Small Form Factor Plus 7010. Table 17. GPU-Integrated Controller Memory size Processor Intel UHD Graphics 730 Shared - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 28
RX6300 Two DisplayPort 1.4a 4 (DP1.4a*2) AMD Radeon RX6500 Two DisplayPort 1.4a 4 (DP1.4a*2) DisplayPort Multi-Stream Transport (MST) support Supported Supported NOTE: DisplayPort Multi-Stream Transport (MST) allows you to daisy chain monitors that have DisplayPort 1.2 and above ports and - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 29
of your OptiPlex Small Form Factor Plus 7010. Table 22. Environmental Feature Recyclable packaging BFR/PVC-free Vertical orientation packaging support Multi-Pack packaging Energy-Efficient Power Supply ENV0424 compliant Values Yes No No Yes Standard Yes NOTE: Wood‐based fiber packaging - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 30
Table 24. Computer environment Description Temperature range Operating 10°C to 35°C (50°F to 95°F) Storage -40°C to 65°C (-40°F to 149°F) Relative humidity (maximum) 20% to 80% (non-condensing, Max dew 5% to 95% (non-condensing, Max dew point temperature = 26°C) point temperature = 33°C) - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 31
and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 32
taken before performing any disassembly instructions. Observe the following safety potential. This is done through the use of a field service electrostatic discharge (ESD) kit. When connecting a bonding wire may not be obvious, such as intermittent problems or a shortened product life span. As the - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 33
The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking between your skin, the ESD mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist straps. Always be - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 34
parts separate from all insulator parts while performing service and that they use anti-static bags for transporting for a stable base, and point your toes out. 2. Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting the force of the load. 3. Lift with your legs - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 35
Component Screw type M.2 2230/M.2 2280 Solid-state M2x3 drive Quantity 1 Screw image Hard-drive and optical-drive #6-32 1 supporting bracket (LOW) Optical-drive supporting bracket M2x3 1 (LOW) Serial/VGA module M2x5 2 DP/HDMI/Type-C module M3x3 2 SD-card reader M3x5 1 WLAN card - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 36
Major components of OptiPlex Small Form Factor Plus 7010 The following image shows the major components of OptiPlex Small Form Factor Plus 7010. 36 Working inside your computer - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 37
Working inside your computer 37 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 38
1. Side cover 3. Power button 5. Memory module 7. M.2 solid-state drive 9. Chassis 11. System fan 13. Power-supply unit 15. Expansion card 17. Optical drive 2. Hard-drive assembly 4. hard-drive and optical-drive bracket 6. Wireless card 8. System board 10. Front bezel 12. Media-card reader 14. - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 39
5 Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 40
Installing the side cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the side cover and provides a visual representation of the installation procedure. - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 41
Steps 1. Gently pry and release the front-bezel tabs sequentially from the top. 2. Rotate the front bezel outward from the chassis and remove the front bezel. Installing the front bezel Prerequisites If you are replacing a component, remove the existing component before performing the installation - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 42
Steps 1. Align the front-cover tabs with the slots on the chassis. 2. Rotate the front cover towards the chassis and snap it into place. Next steps 1. Install the side cover. 2. Follow the procedure in After working inside your computer. Hard drive 2.5-inch hard drive Removing the 2.5-inch hard - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 43
About this task The following image indicates the location of the 2.5-inch hard-drive assembly and provide a visual representation of the removal procedure. Removing and installing Customer Replaceable Units (CRUs) 43 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 44
Steps 1. Disconnect the data and power cables from the hard drive. 2. Press the tab on the hard-drive carrier and lift the hard-drive carrier to release the hard-drive carrier from the chassis. 3. Slide the hard-drive carrier away from the chassis and lift the hard-drive carrier out of the disk- - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 45
Removing and installing Customer Replaceable Units (CRUs) 45 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 46
Steps 1. Align the slots on the hard drive with the mounting points on the hard-drive carrier. 2. Pry the hard-drive carrier to align the mounting points on the hard-drive carrier with the slots on the hard drive. 3. Snap the hard drive onto the hard-drive carrier. 4. Align the tabs on the hard- - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 47
Steps 1. Disconnect the data and power cables from the hard drive. 2. Press the tab on the hard-drive carrier and lift the hard-drive carrier. 3. Slide the hard-drive carrier away from the chassis and lift hard-drive carrier out of the disk-drive cage. 4. Pry the hard-drive carrier to release the - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 48
Installing the 3.5-inch hard drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the 3.5-inch hard drive and provide a visual representation of the installation - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 49
Steps 1. Align the mounting points on the carrier with the slots on the hard drive. 2. Slide the hard drive into the hard-drive carrier. 3. Align the tabs on the hard-drive carrier with the slots on the chassis and snap the hard-drive carrier onto the disk-drive cage. 4. Connect the data and power - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 50
Steps 1. If the optical drive is installed, remove the data and power cables from the routing points on the disk-drive cage. 2. Move the lock handle to unlock the disk-drive cage and detach it from the chassis. 3. Lift the disk-drive and detach it from the mounting points on the chassis. 4. Rotate - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 51
handle to lock the disk-drive cage in place. 6. If the optical drive is installed, route the power and data cables through the routing guide on the disk-drive cage. Next steps 1. Install the 3.5-inch hard drive if applicable. 2. Install the 2.5-inch hard drive if applicable. 3. Install the front - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 52
Optical drive Removing the optical drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5-inch hard drive if applicable. 5. Remove the 3.5-inch hard drive if applicable. 6. Remove the disk-drive cage. - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 53
Steps 1. Slide the tab on the optical drive to release the optical drive from the disk-drive cage. 2. Slide the optical drive out of the disk-drive cage. Installing the optical drive Prerequisites If you are replacing a component, remove the existing component before performing the installation - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 54
Steps Slide the optical drive into the disk-drive cage until it snaps into place. Next steps 1. Install the 3.5-inch hard drive if applicable. 2. Install the 2.5-inch hard drive if applicable. 3. Install the disk-drive cage. 4. Install the front bezel. 5. Install the side cover. 6. Follow the - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 55
Memory Removing the memory Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5-inch hard drive if applicable. 5. Remove the 3.5-inch hard drive if applicable. 6. Remove the disk-drive cage. About this - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 56
Installing the memory Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the memory modules and provides a visual representation of the installation procedure. - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 57
Solid-state drives Solid-state drive (half-length) Removing the M.2230 solid-state drives Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5-inch hard drive if applicable. 5. Remove the 3.5-inch hard - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 58
Steps 1. Peel off the protection film on the thermal pad and align and adhere the thermal pad on the M.2 2230 solid-state drive slot on the system board. NOTE: The thermal pad is re-usable. The thermal pad is pre-installed on systems shipped with solid-state drive. If the solid-state drive is - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 59
Solid-state drive (full-length) Removing the M.2280 solid-state drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5-inch hard drive if applicable. 5. Remove the 3.5-inch hard drive if applicable. - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 60
Steps 1. Peel off the protection film on the thermal pad and align and adhere the thermal pad on the M.2 2230 solid-state drive slot on the system board. NOTE: The thermal pad is re-usable. The thermal pad is pre-installed on systems shipped with solid-state drive. If the solid-state drive is - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 61
Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5-inch hard drive if applicable. 5. Remove the 3.5-inch hard drive if applicable. 6. Remove the disk-drive cage. - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 62
Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the wireless card and provides a visual representation of the installation procedure. - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 63
3. Install the 2.5-inch hard drive if applicable. 4. Install the front bezel. 5. Install the side cover. 6. Follow the procedure in After working inside your computer. Expansion card Removing the graphics card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 64
Steps 1. Push the securing tab on the graphics-card support bracket and rotate the bracket to move it away from the chassis. 2. Push and hold the securing tab on the graphics-card slot and lift - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 65
the alignment post, connect the card in the connector and press down firmly. Ensure that the card is firmly seated. 3. Rotate the graphics-card support bracket that connects the graphics card. Next steps 1. Install the disk-drive cage. 2. Install the 3.5-inch hard drive if applicable. 3. Install the - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 66
of the removal procedure. Steps 1. Disconnect the speaker cable from the connector on the system board. 2. Remove the speaker cable from the routing guides on the chassis. 3. Press the tab, lift and slide the speaker along with the cable from the slot on the chassis. Installing the speaker - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 67
on the speaker and slide the speaker into the slot on the chassis until it snaps into place. 2. Route the speaker cable through the routing guide on the chassis. 3. Connect the speaker cable to the connector on the system board. Next steps 1. Install the side cover. 2. Follow the procedure in After - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 68
Steps 1. Push the coin-cell battery-release lever on the coin-cell battery socket to release the coin-cell battery out of the socket. 2. Remove the coin-cell battery. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 69
Steps Insert the coin-cell battery into the socket with the positive side (+) label facing up and snap the battery in the socket. Next steps 1. Install the side cover. 2. Follow the procedure in After working inside your computer. Media-card reader Removing the media-card reader Prerequisites 1. - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 70
Steps 1. Remove the power-supply cables from the routing guides on the media-card reader bracket. 2. Remove the two screws (M3x5) that secure the media-card reader bracket to the system board and the chassis. 3. - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 71
(M3x5) that secure the media-card reader bracket to the system board and the chassis. 4. Route the power-supply cables through the routing guides on the media-card reader bracket. Next steps 1. Install the disk-drive cage. 2. Install the 3.5-inch hard drive if applicable. 3. Install the 2.5-inch - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 72
technicians only. CAUTION: To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs, if needed, to be conducted by trained technical repair - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 73
Steps 1. Disconnect the power button cable from the connector on the system board. 2. Slide and lift the power button away from the computer. Installing the power button Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 74
Steps 1. Slide the power button into the slot on the chassis. 2. Connect the power button cable to the connector on the system board. Next steps 1. Install the side cover. 2. Follow the procedure in After working inside your computer. Intrusion switch Removing the intrusion switch Prerequisites 1. - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 75
Steps 1. Remove the intrusion-switch cable from the routing guides on the chassis. 2. Disconnect the intrusion-switch cable from the connector on the system board. 3. Slide and lift the Intrusion switch away from the computer. - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 76
on the chassis. 2. Route the intrusion-switch cable through the routing guides on the chassis. 3. Connect the intrusion-switch cable to the connector CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 77
Remove the system fan off the chassis. Installing the system fan CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 78
Steps 1. Install the two rubber grommets to the system fan. NOTE: Install the rubber grommets in the direction of the arrow printed on the system fan. 2. Place the system fan on the chassis and insert the rubber grommets through the holes on the chassis. 3. Slide the rubber grommets downward until - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 79
inside your computer. Power-supply unit Removing the power-supply unit CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 80
connectors on the system board. 2. Unroute the power-supply cables from the routing guides on the chassis. 3. Remove the three screws (M6-32) that secure the CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 81
chassis. 2. Replace the three (M6-32) screws to secure the power-supply unit to the chassis. 3. Route the power-supply cables through their routing guides on the chassis. 4. Connect the power-supply cables to their connectors on the system board. Next steps 1. Install the disk-drive cage. 2. Install - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 82
fan and heat-sink assembly Removing the processor fan and heat-sink assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 83
Installing the processor fan and heat-sink assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 84
Processor Removing the processor fan and heat-sink assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 85
procedure in After working inside your computer. Internal antenna kit Removing the internal antenna kit CAUTION: The information in this section is intended for authorized service technicians only. Removing and installing Field Replaceable Units (FRUs) 85 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 86
Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5-inch hard drive if applicable. 5. Remove the 3.5-inch hard drive if applicable. 6. Remove the disk-drive cage. 7. Remove the wireless card if - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 87
from the chassis. 3. Unroute the internal antenna kit cable from the routing guides on the chassis 4. Gently pull the internal antenna kit cable out from the CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 88
88 Removing and installing Field Replaceable Units (FRUs) - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 89
Black 3. Replace the two screws (M3x3) that secures the internal antennas to the chassis. 4. Route the internal-antenna cable through the routing guides on the chassis. Next steps 1. Install the wireless card if applicable. 2. Install the disk-drive cage. 3. Install the 3.5-inch hard drive if - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 90
inside your computer. SMA Antenna Removing the external SMA antenna kit CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 91
3. Remove the antenna cables from routing guides on the system board. 4. Remove the external SMA antenna kit off the system board. Installing the SMA antenna kit CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 92
on the back of the chassis. 5. Install the nut and washer to secure the antennas to the chassis. 6. Route the antenna cables through the routing guides on the system board. 7. Press the antenna cable into the clip on the system board. Next steps 1. Install the wireless card if applicable. 2. Install - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 93
3. Lift the serial module off the system board. Installing the serial module Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the serial module and provides a - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 94
VGA module Removing the VGA module Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. About this task The following image indicates the location of the VGA module and provides a visual representation of the removal procedure. Steps 1. Remove the - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 95
Steps 1. Using a screwdriver, remove the VGA module cover from the chassis. NOTE: This step is applicable only when the VGA module is being installed for the first time. 2. Connect the VGA-module cable to the connector (VIDEO) on the system board. 3. Insert the VGA module into the slot on the - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 96
Steps 1. Remove the two (M3x3) screws that secure the DP module to the chassis. 2. Disconnect the DP-module cable from the connector on the system board. 3. Lift the DP module off the system board. Installing the DP module Prerequisites If you are replacing a component, remove the existing component - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 97
Steps 1. Using a screwdriver, remove the DP module cover from the chassis. NOTE: This step is applicable only when the DP module is being installed for the first time. 2. Connect the DP-module cable to the connector (VIDEO) on the system board. 3. Insert the DP module into the slot on the chassis. - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 98
Steps 1. Remove the two (M3x3) screws that secure the HDMI module to the chassis. 2. Disconnect the HDMI-module cable from the connector on the system board. 3. Lift the HDMI module off the system board. Installing the HDMI module Prerequisites If you are replacing a component, remove the existing - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 99
Steps 1. Using a screwdriver, remove the HDMI module cover from the chassis. NOTE: This step is applicable only when the HDMI module is being installed for the first time. 2. Connect the HDMI-module cable to the connector (VIDEO) on the system board. 3. Insert the HDMI module into the slot on the - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 100
Steps 1. Remove the two (M3x3) screws that secure the Type-C module to the chassis. 2. Disconnect the Type-C-module cables from the connectors on the system board. 3. Lift the Type-C module off the system board. Installing the Type-C module Prerequisites If you are replacing a component, remove the - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 101
Steps 1. Using a screwdriver, remove the Type-C module cover from the chassis. NOTE: This step is applicable only when the Type-C module is being installed for the first time. 2. Connect the Type-C-module cables to their connectors (VIDEO and TYPE-C) on the system board. 3. Insert the Type-C module - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 102
9. Remove the memory modules. 10. Remove the solid-state drive. 11. Remove the WLAN card. 12. Remove the heat-sink and fan assembly. 13. Remove the processor. About this task The following image indicates the connectors on your system board. 1. Intrusion-switch cable 3. UDIMM slots From the left - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 103
Removing and installing Field Replaceable Units (FRUs) 103 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 104
Steps 1. Remove the screw (6-32) that secures the front I/O bracket to the chassis. 2. Rotate and remove the front I/O-bracket from the chassis 3. Disconnect all the cables that are connected to the system board. 4. Remove the four (#6-32) screws that secure the system board to the chassis. 104 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 105
5. Free the system board from the back I/O panel by sliding it towards the right and lift the system board out of the chassis. Installing the system board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 106
106 Removing and installing Field Replaceable Units (FRUs) - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 107
Removing and installing Field Replaceable Units (FRUs) 107 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 108
Steps 1. Align and lower the system board into the system until the stand-off points at the back of the system board align with those on the chassis. 2. Replace the four (#6-32) screws to secure the system board to the chassis. 3. Route and connect all the cables that you disconnected from the - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 109
7 Software This chapter details the supported operating systems along with instructions on how to install the drivers. Operating system Your OptiPlex Small Form Factor Plus 7010 supports the following operating systems: ● Windows 11 Home ● Windows 11 Pro ● Windows 11 Pro Downgrade (Windows 10 image) - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 110
8 BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 111
27. System setup options-System information menu General-System Information System Information BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. Asset Tag Displays the Asset Tag of the computer. Ownership Tag Displays the ownership tag - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 112
Table 27. System setup options-System information menu (continued) General-System Information Processor L3 Cache Displays the Processor L2 Cache size. Microcode Version Displays whether the microcode version. Intel Hyper-Threading Capable Displays whether the computer is Intel Hyper-Threading - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 113
Auto Mode option is enabled by default. Table 33. System setup options-Power Power USB PowerShare This option is disabled by default. USB Wake Support The option is enabled by default. AC Behavior The Power Off option is enabled by default. Active State Power Management The option Auto is - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 114
Table 34. System setup options-Security (continued) Security SHA-256 This option is enabled by default. Clear This option is disabled by default. PBI Bypass for Clear Commands This option is disabled by default. Intel Total Memory Encryption The Multi-Key Total Memory Encryption (Up to 16 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 115
Master Password Lockout When enabled, this will disable the master password support. By default, the option is disabled. Allow Non-Admin PSID Revert the value specified by the Auto OS Recovery Threshold setup option and local Service OS does not boot or is not installed. By default, the option is - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 116
Table 37. System setup options-System Management menu (continued) System Management Auto on Time Enable to set the computer to turn on automatically every day or on a preselected date and time. This option can be configured only if the Auto On Time is set to Everyday, Weekdays, or Selected Days. - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 117
that are provided by Intel Trusted Execution Technology. By default, the option is disabled. DMA Protection Enable Pre-Boot DMA Support Enable OS Kernel DMA Support The option is enabled by default. The option is enabled by default. Table 41. System setup options-Performance menu Performance - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 118
.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 119
on this subject, search in the Knowledge Base Resource at www.dell.com/support. BIOS Update You can run the BIOS update file from Windows using a option for your computer. If the option is listed, then the BIOS supports this BIOS update option. NOTE: Only computers with BIOS Flash Update option in - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 120
CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data that is stored on your computer if it is not locked and left unattended. NOTE: System and setup password feature is disabled. Assigning a system setup password - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 121
Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 122
inform you if tests are completed successfully ● View error messages that inform you of problems encountered during testing NOTE: Some tests for specific devices require user interaction. Always ensure that computer, search in the Knowledge Base Resource at www.dell.com/support. 122 Troubleshooting - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 123
7 2 1 2 2 2 3 2 4 2 5 2 6 2 7 2 8 3 1 3 2 3 3 3 4 3 5 3 6 3 7 4 1 4 2 Problem description TPM Detection Failure Unrecoverable SPI Flash Failure Short in hinge cable tools to diagnose and troubleshoot issues that may occur before your computer boots to the - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 124
from the Dell Support website to troubleshoot and fix your instructions on how to conduct a Wi-Fi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. Steps 1. Turn off your computer. 2. Turn off the modem. 3. Turn off the wireless router. 124 Troubleshooting - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 125
4. Wait for 30 seconds. 5. Turn on the wireless router. 6. Turn on the modem. 7. Turn on your computer. Troubleshooting 125 - Dell OptiPlex Small Form Factor Plus 7010 | Owners Manual - Page 126
about your computer through videos, manuals and documents. Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support. For more information on
OptiPlex Small Form Factor Plus 7010
Owner's Manual
Regulatory Model: D17S
Regulatory Type: D17S005
March 2023
Rev. A00