Dell OptiPlex Tower 7010 Owners Manual

Dell OptiPlex Tower 7010 Manual

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  • Dell OptiPlex Tower 7010 | Owners Manual - Page 1
    OptiPlex Tower 7010 Owner's Manual Regulatory Model: D32M Regulatory Type: D32M002 March 2023 Rev. A00
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 2
    tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021-2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 3
    3: Specifications of OptiPlex Tower 7010 17 Dimensions and weight...17 Processor...17 Chipset...19 Operating system...19 Memory...19 Memory matrix...20 External ports...20 Internal slots...21 Ethernet...21 Wireless module...22 Audio...22 Storage...23 Power ratings...24 Power supply connector...24
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 4
    Units (FRUs 64 Intrusion switch...64 Removing the intrusion switch...64 Installing the intrusion switch...65 Power-supply unit...66 Removing the power-supply unit...66 Installing the power-supply unit ...68 Processor fan and heat-sink assembly...70 Removing the processor fan and heat-sink
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 5
    board...98 Chapter 7: Software...104 Operating system...104 Drivers and downloads...104 Chapter 8: BIOS setup...105 Entering BIOS Troubleshooting...120 Dell SupportAssist Pre-boot System Performance Check diagnostics 120 Running the SupportAssist Pre-Boot System Performance Check 120 Power-Supply
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 6
    1 6 Views of OptiPlex Tower 7010
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 7
    Display Views of OptiPlex Tower 7010 Views of OptiPlex Tower 7010 7
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 8
    1. Optical disk-drive (optional) 2. Power button with diagnostic LED 3. Hard-drive activity light 4. Universal audio jack port 5. Two USB 2.0 (480 Mbps) ports 6. Two USB 3.2 Gen 1 (5 Gbps) ports 8 Views of OptiPlex Tower 7010
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 9
    Back Views of OptiPlex Tower 7010 9
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    with Smart Power On 5. Three expansion card slots 6. Power cord connector port 7. Power supply diagnostic light 8. Security-cable slot (for Kensington locks) 9. RJ45 Ethernet port (10/100/1000 Mbps) 10. Service tag to 5120 x 3200 @60Hz ● VGA: up to 1920 x 1200 @60Hz 10 Views of OptiPlex Tower 7010
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 11
    Steps 1. Connect the keyboard and mouse. 2 Set up your computer Set up your computer 11
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    2. Connect to your network using a cable. NOTE: Alternatively, you can connect to a wireless network. 3. Connect the display. 12 Set up your computer
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 13
    NOTE: If you ordered your computer with a discrete graphics card, the HDMI and the display ports on the back panel of your computer are covered. Connect the display to the port on the discrete graphics card. 4. Connect the power cable. Set up your computer 13
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 14
    5. Press the power button. 14 Set up your computer
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    6. Finish the Windows setup. Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to account. If not connected to the internet, create an offline account. Set up your computer 15
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 16
    or upgrade your warranty. Dell Update Updates your computer with critical fixes and latest device drivers as they become available. For more information about using Dell Update, see the product guides and third-party license documents at www.dell.com/support. Dell Digital Delivery Download software
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 17
    of your computer depends on the configuration ordered and manufacturing variability. ● Minimum - 5.32 kg (11.72 lb) ● Maximum - 6.52 kg (14.38 lb) Processor The following table lists the details of the processors supported by your OptiPlex Tower 7010. Specifications of OptiPlex Tower 7010 17
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 18
    Graphics 710 Option six Intel Pentium G 7400 46 W 2 2 0 4 up to 3.70 GHz 3.70 Ghz NA NA NA 6 MB Intel UHD Graphics 710 18 Specifications of OptiPlex Tower 7010
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 19
    Gold ● Intel Celeron DRAM bus width 64-bit Flash EPROM 32MB RPMC+16MB nRPMC PCIe bus Upto Gen3 Operating system Your OptiPlex Tower 7010 supports the following operating systems: ● Windows 11 Home ● Windows 11 Pro ● Windows 11 Pro Downgrade (Windows 10 image) ● Windows 11 Pro National
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 20
    , dual-channel ● 64 GB, 2 x 32 GB, DDR4, 3200 MHz, dual-channel Memory matrix The following table lists the memory configurations supported on your OptiPlex Tower 7010. Table 6. Memory matrix Configuration Slot UDIMM1 UDIMM2 4 GB DDR4 4 GB NA 8 GB DDR4 8 GB NA 8 GB DDR4 4 GB 4 GB 16
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 21
    the latest Intel Graphics driver from www.dell.com/support to enable multiple displays. One Serial port (optional) NA NA One security-cable slot (for Kensington locks) Internal slots The following table lists the internal slots of your OptiPlex Tower 7010. Table 8. Internal slots Description
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 22
    Mbps Up to 433 Mbps Frequency bands supported 2.40 GHz/5 GHz/6 GHz NOTE: The 6 GHz frequency is supported on computers installed with Windows 11 operating system only External volume controls Not supported Speaker output: Average speaker output 2 W 22 Specifications of OptiPlex Tower 7010
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 23
    specifications (continued) Description Peak speaker output Subwoofer output Microphone Values 2.5 W Not supported Supported via Universal audio jack Storage This section lists the storage options on your OptiPlex Tower 7010. Table 12. Storage Matrix Storage 1st 2.5-inch 2nd 2.5hard drive inch
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 24
    (-40°F-158°F) Power supply connector The following table lists the Power supply connector specifications of your OptiPlex Tower 7010. Table 15. Power supply connector 180 W ( (GPU) supported by your OptiPlex Tower 7010. Table 16. GPU-Integrated Controller External display support Memory size
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 25
    -Discrete The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your OptiPlex Tower 7010. Table 17. GPU-Discrete Controller External display support Memory size Memory type AMD Radeon RX6300 Two DisplayPort 1.4 ports 2 GB GDDR6 AMD Radeon
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 26
    the environmental specifications of your OptiPlex Tower 7010. Table 20. Environmental Feature Values Recyclable packaging Yes BFR/PVC-free No Vertical orientation packaging support No Multi-Pack packaging Yes (optional) Energy-Efficient Power Supply Standard ENV0424 compliant Yes
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 27
    Datasheets Dell Regulatory Compliance Home page Dell and the Environment Operating and storage environment This table lists the operating and storage specifications of your OptiPlex Tower 7010. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 22. Computer environment
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 28
    and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 29
    field service kit when working inside any to avoid electrostatic discharge (ESD) damage. ● After removing any system component, carefully place the removed component on an anti-static mat. ● Wear shoes with non-conductive rubber soles to reduce the chance of getting electrocuted. Standby power Dell
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 30
    troubleshoot service kit The unmonitored Field Service kit is the most commonly used service kit. Each Field Service service service Service service Service desktop or portable environment. Servers are typically installed in a rack within a data center; desktops Dell, it is critical to place
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 31
    servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while performing service muscles. Abdominal muscles support your spine when computer. 4. Connect your computer and all attached devices to their electrical outlets. 5. Turn on your computer
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 32
    screw type is restored when the component is replaced. NOTE: Some computers have magnetic surfaces. Ensure that the screws are not left attached to .5 4 3.5-inch Hard-disk drive 6-32 4 WLAN card M2x3.5 1 Power-supply unit #6-32 3 125 W heat-sink assembly Captive screw 4 Processor fan
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 33
    /HDMI module M3x3 System board #6-32 6-32 6-32 Quantity 2 2 1 8 Screw image Major components of OptiPlex Tower 7010 The following image shows the major components of OptiPlex Tower 7010. 1. Side cover 3. Slim ODD 5. Processor 2. 3.5-inch hard-disk drive 4. Heat sink and fan assembly
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 34
    Front bezel 13. System fan duct 15. Intrusion switch 17. Graphics card 8. Power-button cable 10. Front I/O bracket 12. System chassis 14. Speaker 16. Power-supply unit 18. 2.5-inch hard-disk drive NOTE: Dell provides a list of components and their part numbers for the original system configuration
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 35
    depending on the configuration you ordered. Side cover Removing the side cover Prerequisites 1. Follow the procedure in before working inside your computer. NOTE: Ensure that you remove the security cable from the security-cable slot (if applicable). About this task The following images indicate
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    36 Removing and installing Customer Replaceable Units (CRUs)
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    Steps 1. Loosen the two thumbscrews that secure the side cover to the computer. 2. Slide the side cover towards the rear of the computer and lift the side cover away from the chassis. Installing the side cover Prerequisites If you are replacing a component, remove the existing component before
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 38
    38 Removing and installing Customer Replaceable Units (CRUs)
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 39
    cover to the chassis. Next steps 1. Follow the procedure in after working inside your computer. Front bezel Removing the front bezel Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following images indicate the location of
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 40
    the front bezel and gently rotate to release the other tabs on the bezel from the slots in the computer chassis. 3. Remove the front bezel from the computer. Installing the front bezel Prerequisites If you are replacing a component, remove the existing component before performing the installation
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 41
    . 2. Press the bezel until the tabs clicks into place. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer. Hard drive 2.5-inch hard drive Removing the 2.5-inch hard drive assembly Prerequisites 1. Follow the procedure in before working inside your
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 42
    of the removal procedure. Steps 1. Disconnect the hard drive data and power cables from the connectors on the 2.5-inch hard drive module. 2. Press cage to release it from the slots on the computer chassis. 3. Lift the hard drive assembly from the computer. NOTE: Note the orientation of the hard
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 43
    About this task The following images indicate the location of the hard drive bracket and provide a visual representation of the removal procedure. Steps 1. Remove the two (M3x3.5) screws that secure the first hard drive to hard drive cage. 2. Lift the first hard drive out of the hard drive cage. 3.
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 44
    the hard drive cage. Next steps 1. Install the 2.5-inch hard-disk drive assembly. 2. Install the side cover. 3. Follow the procedure in after working inside your computer. 44 Removing and installing Customer Replaceable Units (CRUs)
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 45
    a visual representation of the installation procedure. Steps 1. Insert the hard drive assembly into the slot on the computer until it clicks into place. 2. Connect the hard drive data and power cables to the connectors on the 2.5-inch hard drive modules. Next steps 1. Install the side cover
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 46
    assembly Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. visual representation of the removal procedure. Steps 1. Disconnect the data and power cables from the 3.5-inch hard drive module. 2. Remove the fours (#6-
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 47
    hard drive with the chassis. 2. Replace the fours (#6-32) screws to secure the hard drive to the chassis. 3. Route the power cable and the data cable through the routing guides and connect the cables to the hard drive. Next steps 1. Install the front bezel. 2. Install the side cover. 3. Follow the
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 48
    Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The provide a visual representation of the removal procedure. Steps 1. Disconnect the data and power cables from the slim ODD. 2. Pull the securing tab to release the slim
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 49
    Insert the slim ODD assembly into the ODD slot. 2. Slide the slim ODD assembly until it snaps into place. 3. Route the power cable and data cable through the routing guides and connect the cables to the slim ODD. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 50
    Memory Removing the memory Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following images indicate the location of the memory module and provide a visual representation of the removal procedure.
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    , remove the memory module and reinstall it. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer. Solid-state drives Solid-state drive (half-length) Removing the M.2230 solid-state drives Prerequisites 1. Follow the procedure in Before working inside
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 52
    Steps 1. Remove the screw (M2x3.5) that secures the M.2230 solid-state drive to the system board. 2. Slide and lift the M.2230 solid-state drive from the M.2 card slot on the system board. Installing the M.2230 solid-state drives Prerequisites If you are replacing a component, remove the existing
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 53
    secures the M.2230 solid-state drive to the system board. Next steps 1. Install the side cover. 2. Follow the procedure in After working inside your computer. Solid-state drive (full-length) Removing the M.2280 solid-state drive Prerequisites 1. Follow the procedure in Before working inside your
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 54
    Steps 1. Remove the screw (M2x3.5) that secures the M.2280 solid-state drive to the system board. 2. Slide and lift the M.2280 solid-state drive from the M.2 card slot on the system board. Installing the M.2280 solid-state drive Prerequisites If you are replacing a component, remove the existing
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 55
    steps 1. Install the side cover. 2. Follow the procedure in After working inside your computer. Wireless card Removing the WLAN card Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following images indicate the location of
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 56
    Steps 1. Remove the (M2x3.5) screw that secures the WLAN card to the system board. 2. Lift the WLAN card bracket away from the WLAN card. 3. Disconnect the antenna cables from the WLAN card. 4. Slide and remove the WLAN card from the connector on the system board. Installing the WLAN card
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 57
    1. Connect the antenna cables to the WLAN card. The following table provides the antenna-cable color scheme for the WLAN card of your computer. Table 24. Antenna-cable color scheme Connectors on the wireless card Main (white triangle) Antenna-cable color White Auxiliary (black triangle) Black
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 58
    card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. About this task The following of the removal procedure. Steps 1. Push the securing tab on the graphics-card support bracket and rotate the bracket to move it away from the chassis. 2. Push
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 59
    . 2. Using the alignment post, connect the card in the connector and press down firmly. Ensure that the card is firmly seated. 3. Rotate the graphics-card support bracket that connects the graphics card. Next steps 1. Install the side cover. 2. Follow the procedure in After working inside your
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 60
    speaker Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. About this task The following the connector on the system board. 2. Remove the speaker cable from the routing guides on the chassis. 3. Press the tab, lift and slide the speaker along with
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 61
    speaker with the tab on the chassis. 3. Route the speaker cable through the routing guide on the chassis. 4. Connect the speaker cable to the connector on the system board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. About this task The
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 62
    Steps 1. Push the coin-cell battery-release lever on the coin-cell battery socket to release the coin-cell battery out of the socket. 2. Remove the coin-cell battery. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 63
    Steps Insert the coin-cell battery into the socket with the positive side (+) label facing up and snap the battery in the socket. Next steps 1. Install the side cover. 2. Follow the procedure in After working inside your computer. Removing and installing Customer Replaceable Units (CRUs) 63
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 64
    of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 65
    Steps 1. Disconnect the intruder cable from the connector on the system board. 2. Unhook the intruder cable from the retention clip. 3. Slide and remove the intrusion switch from the chassis. Installing the intrusion switch Prerequisites If you are replacing a component, remove the existing
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 66
    1. Install the side cover. 2. Follow the procedure in after working inside your computer. Power-supply unit Removing the power-supply unit CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 67
    Removing and installing Field Replaceable Units (FRUs) 67
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 68
    the routing guides on the chassis. 3. Remove the three screws (#6-32) that secure the power-supply unit to the chassis. 4. Slide and lift the power-supply unit off the chassis. Installing the power-supply unit CAUTION: The information in this section is intended for authorized service technicians
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 69
    Removing and installing Field Replaceable Units (FRUs) 69
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    to the chassis. 3. Route the power-supply cables through their routing guides on the chassis. 4. Connect the power-supply cables to their connectors on the system board. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer. Processor fan and heat-sink
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 71
    WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. CAUTION: For maximum cooling of the processor, do not touch the heat transfer areas on the heat sink. The oils in your skin can reduce the heat transfer capability of
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 72
    the processor fan and heat-sink assembly on the processor. NOTE: Ensure that the triangle mark is directed towards the rear side of the computer. 2. In the sequential order (1->2->3->4), tighten the captive screws to secure the processor fan and heat-sink assembly to the system board. NOTE: Tighten
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 73
    Fan shroud Removing the fan duct Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following images indicate the location of the fan duct and provide a visual representation of the removal procedure.
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    the fan duct and provides a visual representation of the installation procedure. Steps 1. Position the fan duct to align it with the slots on the computer chassis. 2. Press the fan duct until it clicks into place. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside
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    the side cover. 3. Remove the fan duct. 4. Remove the processor fan and heat-sink assembly. NOTE: The processor might still be hot after the computer is shut down. Allow the processor to cool down before removing it. About this task The following images indicate the location of the processor and
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    fan duct. 3. Install the side cover. 4. Follow the procedure in after working inside your computer. Power button Removing the power button Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. About this task The following
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    on the system board. 2. Press the release tabs on the power-button head and slide the power-button cable out from the front-side chassis of the computer. 3. Pull the power-button cable out from the computer. Installing the power button Prerequisites If you are replacing a component, remove the
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 78
    front-side of the computer, and press the power-button head until it clicks into the place in the chassis. 2. Align and connect the power-button cable to the intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 79
    Removing and installing Field Replaceable Units (FRUs) 79
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    the hole on the chassis. 5. Remove the internal antenna cable from the routing guides on the chassis 6. Remove the two screws (M3x3) that secure the internal antenna The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component,
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    White Black 3. Replace the two screws (M3x3) that secures the internal antennas to the chassis. 4. Route the internal antenna cable through the routing guide on the chassis. 5. Route the internal antenna cable through the hole on the chassis. 6. Connect the antenna cables to the connectors on the
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    . External SMA antenna kit Removing optional SMA module Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following images indicate the location of the optional SMA module and provide a visual representation of the removal
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 83
    Steps 1. Open cable holder and unroute the SMA module cable from the cable holder on the chassis. 2. Lift the pull tab to open the PCIe door. 3. Hold and remove the SMA module from its connector on the system board. Installing optional SMA module Prerequisites If you are replacing a component,
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    84 Removing and installing Field Replaceable Units (FRUs)
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    the cable holder to secure the SMA module cable in place. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer. Removing and installing Field Replaceable Units (FRUs) 85
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    Optional Input/Output modules Serial module Removing the optional serial module Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. About this task The following images indicate the location of the optional serial module and provides a visual
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    two (4-40x6.5) screws that secure the serial module to the chassis. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer. VGA module Removing optional VGA module Prerequisites 1. Follow the procedure in before working inside your
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 88
    optional VGA module and provide a visual representation of the removal procedure. Steps 1. Remove the two (4-40x6.5) screws that secure the optional VGA module to the computer chassis. 2. Disconnect the VGA module cable from the connector on the system board. 3. Remove the VGA module from the
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 89
    you are upgrading the system that did not have these optional modules. 2. Insert the optional VGA module into its slot from the inside of your computer. 3. Connect the VGA module cable to the connector on the system board . 4. Replace the two (4-40x6.5) screws to secure the optional VGA module to
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 90
    and provide a visual representation of the removal procedure. Steps 1. Remove the two (M3X3) screws that secure the optional DisplayPort module to the computer chassis. 2. Disconnect the DisplayPort module cable from the connector on the system board. 3. Remove the DisplayPort module from the
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 91
    upgrading the system that did not have these optional modules. 2. Insert the optional DisplayPort module into its slot from the inside of your computer. 3. Connect the DisplayPort module cable to the connector on the system board . 4. Replace the two (M3X3) screws to secure the optional DisplayPort
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    chassis. 2. Disconnect the HDMI module cable from the connector on the system board. 3. Remove the HDMI module from the computer. Installing optional HDMI module Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 93
    System board Removing the system board Prerequisites 1. Follow the procedure in before working inside your computer. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. Removing and installing
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 94
    Remove the processor. About this task The following image indicates the connectors on your system board. 1. Intrusion switch connector 2. ATX CPU power connector 3. System fan connector 4. Memory module connectors 5. Power button connector 6. SD card reader connector 7. Coin-cell battery 8. System
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 95
    15. SATA0 connector (blue) 16. M.2 PCIe SSD connector 17. Thunderbolt header 18. PCIe x16 (Slot2) 19. PCIe x1 (Slot1/2) 20. Processor socket 21. Video connector 22. Type-C connector The following images indicate the location of the system board and provide a visual representation of the removal
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    96 Removing and installing Field Replaceable Units (FRUs)
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    Removing and installing Field Replaceable Units (FRUs) 97
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 98
    I/O-bracket to the chassis. 2. Slide and remove the front I/O-bracket from the chassis. 3. Disconnect the power and HDD cables that are connected to the system board and unroute them from the routing guides on the chassis. 4. Remove the eight (6-32) screws that secure the system board to the chassis
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    button connector 6. SD card reader connector 7. Coin-cell battery 8. System power connector 9. SATA3 connector (white) 10. SATA power cable connector 11. SATA 1connector (black) 12. Internal speaker connector 13. M.2 WLAN connector 14. SATA 2 connector (black) 15. SATA0 connector (blue) 16. M.2 PCIe
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    100 Removing and installing Field Replaceable Units (FRUs)
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    Removing and installing Field Replaceable Units (FRUs) 101
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 102
    102 Removing and installing Field Replaceable Units (FRUs)
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 103
    the chassis. 4. Route the cables through the routing guides on the chassis and connect the power and HDD cables to their respective connectors on the system after working inside your computer. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 104
    details the supported operating systems along with instructions on how to install the drivers. Operating system Your OptiPlex Tower 7010 supports the Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Base article, Drivers
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 105
    password, type of hard drive installed, and enabling or disabling base devices. Entering BIOS setup program About this task Turn on (or restart) your computer and press F2 immediately. Navigation keys NOTE: For most of the System Setup options, changes that you make are recorded but do not take
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 106
    Table 26. System setup options-System information menu Overview OptiPlex Tower 7010 BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. Asset Tag Displays the Asset Tag of the computer. Manufacture Date Displays the manufacture date of the
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 107
    . Video BIOS Version Displays the video BIOS version of the computer. Audio Controller Displays the audio controller information of the computer. Bluetooth Device Displays the Bluetooth device information of the computer. LOM MAC Address Displays the LAN On Motherboard (LOM) MAC address
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 108
    , all the options are enabled. SMART Reporting Enable SMART Reporting Enable or disable Self-Monitoring, Analysis, and Reporting Technology (SMART) during computer startup. By default, the Enable SMART Reporting option is not enabled. Drive Information SATA-0 Type Device SATA-1 Type Device SATA
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 109
    . By default, the option is enabled. Primary Display Video Primary Display Determines the primary display when multiple controllers are available on the computer By default, the Auto option is enabled. Full Screen Logo Enable or disable full screen logo. By default, the option is not enabled
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 110
    With Manual Mode, Power menu Power USB PowerShare Enable USB PowerShare Enable or disable the USB PowerShare. By default, the Enable USB PowerShare option is enabled USB Wake Support Enable USB Wake Support When enabled, you can use the USB devices like a mouse or keyboard to wake your computer
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 111
    Module service from Absolute software. By default, the Enable Absolute option is enabled. UEFI Boot Path Security Controls whether or not the computer will password. When enabled, this always prompts for computer and internal hard drive passwords when powered on from the off state. By default,
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 112
    this will disable the master password support. By default, the option is Dell OS Recovery Tool. By default, the threshold value is set to 2. Table 36. System setup options-System Management menu System Management Service Tag Display the Service Tag of the computer. Asset Tag Create a computer
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 113
    Table 36. System setup options-System Management menu (continued) System Management Wake on LAN/WLAN Enable or disable the computer to power on by special LAN signals when it receives a wakeup signal from the WLAN. By default, the Disabled option is selected. Auto on Time Enable to
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 114
    disabled. Table 40. System setup options-Performance menu Performance Multi Core Support Active Cores Enables to change the number of CPU cores available Technology Enables the computer to dynamically adjust processor voltage and core frequency, decreasing average power consumption and heat
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 115
    Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse for your computer model. 3. Click Drivers & Downloads
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 116
    .dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 117
    -screen instructions. For more information about how to update the system BIOS, search in the Knowledge Base Resource at www.dell.com/ support. Updating the Dell Support website and copied to the root of the USB drive ● AC power adapter that is connected to the computer ● Functional computer battery
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 118
    then click Submit. 6. Click Update BIOS. The computer restarts to flash the BIOS. 7. The computer will restart after the BIOS update is completed. . About this task To enter the system setup, press F12 immediately after a power-on or reboot. Steps 1. In the System BIOS or System Setup screen,
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 119
    enter the System Setup, press F12 immediately after a power-on or reboot. Steps 1. In the System BIOS CMOS settings will reset the BIOS settings on your computer. Steps 1. Remove the side cover. 2. Remove BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 120
    Dell. Power-Supply Unit Built-in Self-Test Built-in Self-Test (BIST) helps determine if the power-supply unit is working. To run self-test diagnostics on the power-supply unit of a desktop or all-in-one computer, search in the Knowledge Base Resource at www.dell.com/support. 120 Troubleshooting
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 121
    found ● Flash latest BIOS version but invalid ● If problem persists, replace the system board. Power rail failure ● EC ran into power sequencing failure. ● If problem persists, replace the system board. SBIOS Flash corruption ● Flash corruption detected by SBIOS Troubleshooting 121
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 122
    it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures. For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at www.dell.com
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 123
    recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see Dell Windows Backup Media and Recovery Options. Wi-Fi power cycle About this task If your computer is unable
  • Dell OptiPlex Tower 7010 | Owners Manual - Page 124
    , drivers and downloads, and learn more about your computer through videos, manuals and documents. Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell
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OptiPlex Tower 7010
Owner's Manual
Regulatory Model: D32M
Regulatory Type: D32M002
March 2023
Rev. A00