Dell P2423 Monitor Users Guide

Dell P2423 Manual

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  • Dell P2423 | Monitor Users Guide - Page 1
    Dell P2423 Monitor User's Guide Model: P2423 Regulatory model: P2423b
  • Dell P2423 | Monitor Users Guide - Page 2
    A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage . Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
  • Dell P2423 | Monitor Users Guide - Page 3
    Contents Safety instructions 6 About your monitor 7 Package contents 7 Product features 9 Identifying parts and controls 10 Front view 10 Back view 11 Side view 12 Bottom view 12 Monitor specifications 14 Resolution specifications 15 Supported video modes 15 Preset display modes 16
  • Dell P2423 | Monitor Users Guide - Page 4
    the USB 3.2 Gen1 (5 Gbps) cable 37 Organizing your cables 37 Securing your monitor using Kensington lock (optional). 38 Removing the monitor stand 39 VESA wall mounting (optional 40 Operating the monitor 41 Power on the monitor 41 Using the joystick control 41 Using the On-Screen Display (OSD
  • Dell P2423 | Monitor Users Guide - Page 5
    Troubleshooting 65 Self-test 65 Common problems 66 Product specific problems 70 Universal Serial Bus (USB) specific problems 71 Appendix 72 FCC notices (U.S. only) and other regulatory information 72 Contact Dell 72 EU product database for energy label and product information sheet 72 │5
  • Dell P2423 | Monitor Users Guide - Page 6
    left unused for an extended period of time. • To avoid electric shock, do not attempt to remove any cover or touch the inside of the monitor. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI) document that is shipped with your
  • Dell P2423 | Monitor Users Guide - Page 7
    support. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries. NOTE: If you are attaching a stand that you purchased from any other source, follow the setup instructions available
  • Dell P2423 | Monitor Users Guide - Page 8
    DisplayPort 1.2 cable (DisplayPort to DisplayPort, 1.80 meters) VGA cable (Japan only, 1.80 meters) USB 3.2 Gen1 (5 Gbps) upstream cable (enables the USB ports on the monitor, 1.80 meters) • Quick Setup Guide • Safety, Environmental, and Regulatory Information 8 │ About your monitor
  • Dell P2423 | Monitor Users Guide - Page 9
    Dell P2423 monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 60.96 cm (24 in.) viewable area (measured diagonally). 1920 x 1200 (16:10) resolution, plus full-screen support emission from the monitor may cause
  • Dell P2423 | Monitor Users Guide - Page 10
    Identifying parts and controls Front view Label 1 Description Power LED indicator Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode. 10 │ About your monitor
  • Dell P2423 | Monitor Users Guide - Page 11
    , and Service Tag label Power On/Off button Joystick Cable-management slot Use Wall-mount the monitor using VESAcompatible wall mount kit (100 mm x 100 mm). Lists the regulatory approvals. Releases stand from the monitor. Refer to this label if you need to contact Dell for technical support. To
  • Dell P2423 | Monitor Users Guide - Page 12
    1 2 3 Description Security lock slot (based on Kensington Security Slot™) Power connector DisplayPort Use Secures the monitor with a security lock (security lock not included). Connect the power cable (shipped with your monitor). Connect your computer with the DisplayPort cable (shipped with your
  • Dell P2423 | Monitor Users Guide - Page 13
    5 Gbps (USB 3.2 Gen1) NOTE: To use these ports, you must connect downstream port (4) the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer. *To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it
  • Dell P2423 | Monitor Users Guide - Page 14
    Monitor specifications Model Screen type Panel technology Aspect ratio Viewable image Diagonal Width (active area) Height (active area) Total area Pixel pitch Pixel per inch (PPI) Viewing angle Luminance output Contrast ratio Faceplate coating Backlight Response time Color depth Color gamut P2423
  • Dell P2423 | Monitor Users Guide - Page 15
    USB 3.2 Gen1) downstream port Border width (edge of 6.30 mm (Top) monitor to active area) 6.30 mm (Left/Right) 17.80 mm (Bottom) Adjustability 45° Pivot -90° to 90° Dell Display Manager Easy Arrange and other key scan range Maximum preset resolution Supported video modes P2423 30 kHz to 83 kHz
  • Dell P2423 | Monitor Users Guide - Page 16
    78.80 108.00 74.25 95.75 108.00 135.00 162.00 148.50 154.00 Sync polarity (Horizontal /Vertical) 16 │ About your monitor
  • Dell P2423 | Monitor Users Guide - Page 17
    Electrical specifications Model Video input signals AC input voltage/ frequency/current Inrush current Power consumption P2423 • Analog RGB, 0.7 V ± 5%, positive polarity at 75 Ω input impedance • Digital DVI-D TMDS, as to accuracy or completeness is expressed or implied. About your monitor │ 17
  • Dell P2423 | Monitor Users Guide - Page 18
    could exceed the ENERGY STAR specified limit. Physical characteristics Model P2423 Signal cable type • Digital: DisplayPort, 20 pins • USB, 9 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over
  • Dell P2423 | Monitor Users Guide - Page 19
    in.) 7.71 kg (17.00 lb) 5.56 kg (12.26 lb) 3.52 kg (7.76 lb) 1.71 kg (3.77 lb) Black frame 2-4 gloss units About your monitor │ 19
  • Dell P2423 | Monitor Users Guide - Page 20
    P2423 Compliant standards • ENERGY STAR certified monitor • EPEAT registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country. • RoHS-compliant • TCO Certified & TCO Certified Edge • BFR/PVC Free monitor ) 20 │ About your monitor
  • Dell P2423 | Monitor Users Guide - Page 21
    ML3 (n) GND ML3 (p) ML2 (n) GND ML2 (p) ML1 (n) GND ML1 (p) ML0 (n) GND ML0 (p) GND GND AUX (p) GND AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR About your monitor │ 21
  • Dell P2423 | Monitor Users Guide - Page 22
    CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved (N.C. on device) DDC CLOCK (SCL) DDC DATA (SDA) DDC/CEC Ground +5 V POWER HOT PLUG DETECT 22 │ About your monitor
  • Dell P2423 | Monitor Users Guide - Page 23
    + TMDS Ground Floating Floating +5 V/+3.3 V power Self test Hot Plug Detect TMDS RX0TMDS RX0+ TMDS Ground Floating Floating TMDS Ground TMDS Clock+ TMDS Clock- About your monitor │ 23
  • Dell P2423 | Monitor Users Guide - Page 24
    5 V/3.3 V GND-sync GND DDC data H-sync V-sync DDC clock Plug and play capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols
  • Dell P2423 | Monitor Users Guide - Page 25
    rate Super-Speed 5 Gbps High speed 480 Mbps Full speed 12 Mbps Maximum power supported 5 V/0.9 A (Max, each port) 5 V/0.9 A (Max, each port) 5 V/0.9 A (Max, each port) NOTE: This monitor is SuperSpeed USB 5 Gbps (USB 3.2 Gen1) compatible. USB 3.2 Gen1 (5 Gbps) upstream connector Pin number
  • Dell P2423 | Monitor Users Guide - Page 26
    - bottom NOTE: USB 3.2 Gen1 (5 Gbps) functionality requires a USB 3.2 Gen1capable computer. NOTE: The USB ports on the monitor work only when the monitor is turned On or in Standby mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal
  • Dell P2423 | Monitor Users Guide - Page 27
    quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines. Ergonomics CAUTION: Improper or to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower-back support. • Keep your forearms horizontal with
  • Dell P2423 | Monitor Users Guide - Page 28
    desk clear of obstructions and cables or power cords that may interfere with comfortable seating or present a potential trip hazard. monitor screen at or below eye level wrists relaxed and flat monitor and keyboard positioned directly in front of the user feet flat on the floor 28 │ About your
  • Dell P2423 | Monitor Users Guide - Page 29
    when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. • Place the monitor in the original box with the original packing materials. • Hold the bottom edge and the
  • Dell P2423 | Monitor Users Guide - Page 30
    methods can result in physical damage to Dell monitors. Physical defects may affect the screen and body of the monitor. CAUTION: Read and follow the Safety instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For
  • Dell P2423 | Monitor Users Guide - Page 31
    to a Customer Induced Damage (CID). CID is not covered under the standard Dell warranty. • If you notice white powder when you unpack your monitor, wipe it off with a cloth. • Handle your monitor with care as a darker-colored monitor may get scratched and show white scuff marks more than a lighter
  • Dell P2423 | Monitor Users Guide - Page 32
    . If you are attaching a stand that you purchased from any other source, follow the setup instructions available with the stand. To attach the monitor stand: 1. Remove the stand base and stand riser from the packaging cushion. NOTE: The graphics are used for the purpose of illustration only. The
  • Dell P2423 | Monitor Users Guide - Page 33
    part of the stand to the groove on the back of the display. b. Press the stand down till it snaps into place. Setting up the monitor │ 33
  • Dell P2423 | Monitor Users Guide - Page 34
    7. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 8. Remove the protective cover from the monitor. 34 │ Setting up the monitor
  • Dell P2423 | Monitor Users Guide - Page 35
    any of the procedures in this section, follow the Safety instructions. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables. NOTE: Route the cables through the cable-management slot
  • Dell P2423 | Monitor Users Guide - Page 36
    Connecting the HDMI cable (optional) Connecting the VGA cable (optional) Connecting the DVI cable (optional) 36 │ Setting up the monitor
  • Dell P2423 | Monitor Users Guide - Page 37
    Connecting the USB 3.2 Gen1 (5 Gbps) cable Organizing your cables After attaching all the necessary cables to your monitor and computer (see Connecting your monitor for cable attachment), organize the cables as shown above. Setting up the monitor │ 37
  • Dell P2423 | Monitor Users Guide - Page 38
    using Kensington lock (optional) The security lock slot is located at the bottom of the monitor (see Security lock slot (based on Kensington Security Slot™)). Secure your monitor to a table using the Kensington security lock. For more information on using the Kensington lock (sold separately), see
  • Dell P2423 | Monitor Users Guide - Page 39
    scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for removing the stand that was shipped with your monitor. If you are removing a stand that you purchased from any other source
  • Dell P2423 | Monitor Users Guide - Page 40
    ) (Screw dimension: M4 x 10 mm) Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand (see Removing the monitor stand.) 3. Use a Phillips crosshead screwdriver to remove the
  • Dell P2423 | Monitor Users Guide - Page 41
    . Using the joystick control Use the joystick control on the rear of the monitor to make On-Screen Display (OSD) adjustments. 1. Press the joystick to launch the Menu Launcher. 2. the OSD is displayed, press the joystick to confirm the selection or save the settings. Operating the monitor │ 41
  • Dell P2423 | Monitor Users Guide - Page 42
    the Menu Launcher functions: Label 1 Icon Menu Description To launch the On-Screen Display (OSD) main menu. See Accessing the menu system. 42 │ Operating the monitor
  • Dell P2423 | Monitor Users Guide - Page 43
    to enter its submenu. • Input Source: To choose an input source from the list of video signals that may be connected to your monitor. Shortcut functions • Preset Modes: To choose a preferred color mode from the list of preset modes. • Brightness/Contrast: To access the adjustment sliders of
  • Dell P2423 | Monitor Users Guide - Page 44
    the joystick down to decrease the contrast level (min. 0 / max. 100). The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen. 44 │ Operating the
  • Dell P2423 | Monitor Users Guide - Page 45
    by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display settings. The following dialog appears as the monitor automatically adjusts to the current input: NOTE: In most cases, Auto Adjust produces the best image for your configuration. NOTE: Auto Adjust is only available
  • Dell P2423 | Monitor Users Guide - Page 46
    Input Source Use Input Source to select between the different video signals that may be connected to your monitor. VGA Select VGA input when you are using the VGA connector. Press the joystick to confirm the selection. DVI-D Select DVI-D input when you are
  • Dell P2423 | Monitor Users Guide - Page 47
    list of preset color modes. Press the joystick to confirm the selection. • Standard: This is the default setting. Using a low blue light panel, this monitor is certified by TUV to reduce blue light output and create more relaxing and less stimulating images. • Movie: Loads color settings ideal for
  • Dell P2423 | Monitor Users Guide - Page 48
    appears cooler with a blue tint. • Custom Color: Allows you to manually adjust the color settings. Use the joystick to adjust the three colors your monitor is connected to a computer or a media player that supports RGB output. • YCbCr/YPbPr*: Select this option if your media player supports YCbCr
  • Dell P2423 | Monitor Users Guide - Page 49
    the saturation level from '0' to '100'. NOTE: The feature is available only when you select Movie or Game preset mode. Resets your monitor's color settings to the factory settings. Use Display to adjust the images. Aspect Ratio Horizontal Position Vertical Position Adjusts the image ratio to 16
  • Dell P2423 | Monitor Users Guide - Page 50
    Move the joystick to adjust the sharpness level from '0' to '100'. Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. Move the joystick to adjust for best image quality. NOTE: The feature is only available for VGA input. Phase If satisfactory
  • Dell P2423 | Monitor Users Guide - Page 51
    remain active after your last operation with the joystick. Move the joystick to adjust the slider in 1 second increment, from 5 to 60 seconds. Operating the monitor │ 51
  • Dell P2423 | Monitor Users Guide - Page 52
    Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. Reset Menu • Menu Buttons: All joystick functions are locked and not unlock and close the pop-up menu. Resets all OSD settings to the factory preset values. 52 │ Operating the monitor
  • Dell P2423 | Monitor Users Guide - Page 53
    Allows you to set the power LED indicator on or off to LED save energy. USB Allows you to enable or disable USB function during monitor standby mode. Reset Resets all settings under the Personalize menu to Personalization the factory preset values. Operating the
  • Dell P2423 | Monitor Users Guide - Page 54
    settings, such as DDC/ CI, LCD Conditioning, and so on. Display Info DDC/CI Displays the monitor's current settings. DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. You can disable this feature by selecting Off. Enable this
  • Dell P2423 | Monitor Users Guide - Page 55
    can enable this feature by selecting On. Service Tag Sel f- Diagnostic Reset Others Displays the service tag string of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Initiates the following self-diagnostic
  • Dell P2423 | Monitor Users Guide - Page 56
    default settings. These are also the settings for ENERGY STAR® tests. OSD warning message When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See
  • Dell P2423 | Monitor Users Guide - Page 57
    , the message will not appear the next time you change the USB setting. When you perform a factory reset, the message will appear again. Operating the monitor │ 57
  • Dell P2423 | Monitor Users Guide - Page 58
    following message appears: Activate the computer and wake up the monitor to gain access to the OSD. You will see the following message will appear depending on the selected input: Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according
  • Dell P2423 | Monitor Users Guide - Page 59
    input signal. When Factory Reset is selected, the following message appears: If you select Yes to reset to default settings, the following message appears: See Troubleshooting for more information. Operating the monitor │ 59
  • Dell P2423 | Monitor Users Guide - Page 60
    desktop and click Display settings. 2. If you have more than one monitor connected, ensure to select P2423. 3. Click the Resolution dropdown list and select 1920 x 1200. : If you have a Dell desktop or laptop: • Go to https://www.dell.com/support, enter your service tag, and download the latest
  • Dell P2423 | Monitor Users Guide - Page 61
    you are attaching a stand that you purchased from any other source, follow the setup instructions available with the stand. Tilt, swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is not installed at the factory
  • Dell P2423 | Monitor Users Guide - Page 62
    Rotating the monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical extension) and fully tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise 62 │ Operating the monitor
  • Dell P2423 | Monitor Users Guide - Page 63
    : To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver
  • Dell P2423 | Monitor Users Guide - Page 64
    the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer working correctly, go to www.dell.com/support and download the latest driver for your graphics card. 64 │ Operating the
  • Dell P2423 | Monitor Users Guide - Page 65
    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Sel f-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the
  • Dell P2423 | Monitor Users Guide - Page 66
    following table contains general information about common monitor problems you might encounter and the possible solutions: via OSD. • Eliminate video extension cables. • Reset the monitor to factory settings. • Change the video resolution to the correct aspect ratio. 66 │ Troubleshooting
  • Dell P2423 | Monitor Users Guide - Page 67
    on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/ monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust horizontal and vertical controls via OSD. • When using DVI-D/HDMI/DisplayPort input, the positioning adjustments are not available. Troubleshooting
  • Dell P2423 | Monitor Users Guide - Page 68
    mode. Safety related Visible signs of • Do not perform any troubleshooting steps. issues smoke or sparks • Contact Dell immediately. Intermittent problems Monitor • Ensure that the video cable connecting malfunctions on the monitor to the computer is connected and off properly and is secure
  • Dell P2423 | Monitor Users Guide - Page 69
    ghosting, shadows or color smear while scrolling • Perform monitor self-test feature check (see Self-test). • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. is only available when you use the analog (VGA) connector. Troubleshooting │ 69
  • Dell P2423 | Monitor Users Guide - Page 70
    Product specific problems Common symptoms What you experience Possible solutions Screen image is too Image is centered on • Check the Aspect Ratio setting in smal l screen, but does not the Display menu OSD. fill entire viewing area • Reset the monitor to factory settings. Cannot adjust the
  • Dell P2423 | Monitor Users Guide - Page 71
    ) specific problems Common symptoms USB interface is not working SuperSpeed USB 5 Gbps (USB 3.2 Gen1) interface is slow Wireless USB peripherals stop working when a USB 3.2 device is plugged in What you experience Possible solutions USB peripherals are not working • Check that your monitor is
  • Dell P2423 | Monitor Users Guide - Page 72
    varies by country and product, and some services may not be available in your area. • Online technical assistance - www.dell.com/support/monitors • Contacting Dell - www.dell.com/contactdell EU product database for energy label and product information sheet P2423: https://eprel.ec.europa.eu/qr
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Dell P2423 Monitor
User’s Guide
Model: P2423
Regulatory model: P2423b