Dell P2723DE USB-C Monitor Users Guide
Dell P2723DE Manual
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- Dell P2723DE | USB-C Monitor Users Guide - Page 1
Dell USB-C Monitor P2423DE/P2723DE User's Guide Monitor Model: P2423DE/P2723DE Regulatory Model: P2423DEc/P2723DEc - Dell P2723DE | USB-C Monitor Users Guide - Page 2
that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries - Dell P2723DE | USB-C Monitor Users Guide - Page 3
Contents Safety instructions 6 About your monitor 7 Package contents 7 Product features 9 Identifying parts and controls 10 Front view 10 Back view 11 Bottom view 12 Monitor specifications 14 Resolution specifications 16 Supported video modes 16 Preset display modes 17 Physical - Dell P2723DE | USB-C Monitor Users Guide - Page 4
Handling and moving your display 34 Maintenance guidelines 35 Cleaning your monitor 35 Setting up the monitor 37 Attaching the stand 37 Connecting your monitor 40 Connecting the DisplayPort (DisplayPort to DisplayPort) cable . .41 Connecting the USB-C (C-A) cable 41 Connecting the USB-C - Dell P2723DE | USB-C Monitor Users Guide - Page 5
Rotate counterclockwise 82 Adjusting the rotation display settings of your system 83 Troubleshooting 84 Self-Test 84 Built-in diagnostics 85 Common problems 87 Universal Serial Bus (USB) specific problems 92 Regulatory information 94 FCC notices (U.S. Only) and other regulatory information94 - Dell P2723DE | USB-C Monitor Users Guide - Page 6
of listening to audio at high volume through the headphones (on monitor that support it) may cause damage to your hearing ability. • Place the monitor on in the wall mounting section of the User's Guide. For information on safety instructions, see the Safety, Environmental, and Regulatory Information - Dell P2723DE | USB-C Monitor Users Guide - Page 7
About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may - Dell P2723DE | USB-C Monitor Users Guide - Page 8
3.2 Gen2) Type-C to Type-C upstream cable (C-C cable) (1 meter) Super speed USB 5 Gbps (USB 3.2 Gen1) Type-C to Type-A upstream cable (C-A cable) (1.8 meters) Cable tie • Quick Setup Guide • Safety, Environmental and Regulatory Information 8 │ About your monitor - Dell P2723DE | USB-C Monitor Users Guide - Page 9
USB 5 Gbps (USB 3.2 Gen1) Type-A downstream ports. • USB-C and RJ45 ports enable a single-cable, network-connected experience. • Plug and play capability if supported by your system. • On-Screen Display (OSD) adjustments for ease of set-up and screen optimization. • Power and joystick buttons lock - Dell P2723DE | USB-C Monitor Users Guide - Page 10
Identifying parts and controls Front view 1 Label 1 Power LED indicator Description Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode. 10 │ About your monitor - Dell P2723DE | USB-C Monitor Users Guide - Page 11
Lists the regulatory approvals. 3 Stand release button 4 Barcode, serial number, and Service Tag label 5 Power On/Off button 6 Joystick 7 Cable-management slot Releases the stand from the monitor. Contains monitor details and support information. Refer to this label if you need to contact Dell for - Dell P2723DE | USB-C Monitor Users Guide - Page 12
Bottom view Bottom view without monitor stand Label Description Use 1 Security lock slot Secure your monitor using a security lock (based on Kensington (purchased separately) to prevent unauthorized Security Slot) movement of your monitor. 2 Power connector Connect the power cable ( - Dell P2723DE | USB-C Monitor Users Guide - Page 13
Alternate Mode DP1.4 with a maximum resolution of 2560 x 1440 at 60 Hz, PD 20 V/4.5 A, 15 V/3 A, 9 V/3 A, 5 V/3 A. NOTE: USB-C is not supported on versions of Windows prior to Windows 10. 8 SuperSpeed USB 5 Connect your USB device.* Gbps (USB 3.2 Gen1) Type-A downstream port (4) NOTE: To use - Dell P2723DE | USB-C Monitor Users Guide - Page 14
Monitor specifications Model Screen type Panel type P2423DE P2723DE Active matrix - TFT LCD In-Plane Switching Technology Aspect ratio Viewable image Diagonal 16:9 604.50 mm (23.80 in.) 684.70 mm (26.96 in.) Horizontal, Active Area 526.85 mm (20.74 in.) 596.74 mm (23.49 in.) Vertical, - Dell P2723DE | USB-C Monitor Users Guide - Page 15
° to 90° Yes Easy Arrange and other key features Security lock slot (cable lock optional purchase) *DisplayPort and USB-C (Alternate mode with DisplayPort 1.4): HBR3 is supported. About your monitor │ 15 - Dell P2723DE | USB-C Monitor Users Guide - Page 16
Vertical scan range Maximum preset resolution P2423DE/P2723DE 29 kHz to 113 kHz 49 Hz to 75 Hz (automatic) 2560 x 1440 @ 60 Hz Supported video modes Model Video display capabilities (HDMI & DisplayPort & USB-C DP alternate mode) P2423DE/P2723DE 480p, 576p, 720p, 1080i(HDMI), 1080p, 1440p 16 - Dell P2723DE | USB-C Monitor Users Guide - Page 17
-/+ 147.20 +/- 241.50 +/- DP Multi-Stream Transport (MST) modes MST Source Monitor 2560 x 1440 @ 60 Hz Maximum number of external monitor that can be supported 2560 x 1440 @ 60 Hz • 1 (via USB-C input) • 3 (via DisplayPort input) NOTE: Maximum external monitor resolution - Dell P2723DE | USB-C Monitor Users Guide - Page 18
1.4*, 600 mV for each differential line, 100 ohm input impedance per differential pair AC input voltage/ frequency/current • USB-C (with DP alternate mode) signal input support 100 VAC to 240 VAC / 50 100 VAC to 240 VAC / Hz or 60 Hz ± 3 Hz / 2 A 50 Hz or 60 Hz ± 3 Hz / (typical) 2 A (typical - Dell P2723DE | USB-C Monitor Users Guide - Page 19
NOTE: This monitor is ENERGY STAR certified. This product qualifies for ENERGY STAR in the factory default settings which can be restored by "Factory Reset" function in the OSD menu. Changing the factory default settings or enabling other features may increase power consumption that could exceed the - Dell P2723DE | USB-C Monitor Users Guide - Page 20
Physical characteristics Model P2423DE P2723DE Signal cable type • Digital: DisplayPort, 20 pins • Digital: HDMI, 19 pins (cable not included) • Universal Series Bus: Type-C, 24 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. - Dell P2723DE | USB-C Monitor Users Guide - Page 21
Weight without stand 3.92 kg (8.64 lb) assembly (For wall mount or VESA mount considerations - no cables) 5.07 kg (11.18 lb) Weight of stand assembly 1.63 kg (3.59 lb) 1.84 kg (4.06 lb) Front-frame gloss Black frame 2-4 gloss units About your monitor │ 21 - Dell P2723DE | USB-C Monitor Users Guide - Page 22
Environmental characteristics Model P2423DE P2723DE Compliant Standards • ENERGY STAR certified monitor. • EPEAT registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country. • RoHS-compliant. • TCO Certified & TCO Certified Edge. • - Dell P2723DE | USB-C Monitor Users Guide - Page 23
Pin assignments DisplayPort connector (in) Pin 20-pin side of the number connected signal cable 1 ML3 (n) 2 GND 3 ML3 (p) 4 ML2 (n) 5 GND 6 ML2 (p) 7 ML1 (n) 8 GND 9 ML1 (p) 10 ML0 (n) 11 GND 12 ML0 (p) 13 GND 14 GND 15 AUX (p) 16 GND 17 AUX (n) 18 Hot Plug Detect 19 Re-PWR 20 - Dell P2723DE | USB-C Monitor Users Guide - Page 24
DisplayPort connector (out) Pin 20-pin side of the number connected signal cable 1 ML0 (p) 2 GND 3 ML0 (n) 4 ML1 (p) 5 GND 6 ML1 (n) 7 ML2 (p) 8 GND 9 ML2 (n) 10 ML3 (p) 11 GND 12 ML3 (n) 13 CONFIG1 14 CONFIG2 15 AUX CH (p) 16 GND 17 AUX CH (n) 18 Hot Plug Detect 19 Return 20 - Dell P2723DE | USB-C Monitor Users Guide - Page 25
HDMI connector Pin 19-pin side of the number connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 - Dell P2723DE | USB-C Monitor Users Guide - Page 26
USB 5 Gbps (USB 3.2 Gen1) Transfer speed SuperSpeed High speed Full speed Data rate 5 Gbps 480 Mbps 12 Mbps Maximum power supported (each port) 4.5 W 4.5 W 4.5 W USB-C Video USB-C Data Power Delivery (PD) Description DisplayPort 1.4* SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Up to 90 W *HBR3 - Dell P2723DE | USB-C Monitor Users Guide - Page 27
USB downstream connector Pin 9-pin side of the number connector 1 VCC 2 D- 3 D+ 4 GND 5 SSRX- 6 SSRX+ 7 GND 8 SSTX- 9 SSTX+ About your monitor │ 27 - Dell P2723DE | USB-C Monitor Users Guide - Page 28
USB-C connector Pin number A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 Signal name GND TX1+ TX1VBUS CC1 D+ DSBU1 VBUS RX2RX2+ GND Pin number B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 Signal name GND TX2+ TX2VBUS CC2 D+ DSBU1 VBUS RX1RX1+ GND USB ports • 1 USB-C upstream - bottom • 4 SuperSpeed USB 5 - Dell P2723DE | USB-C Monitor Users Guide - Page 29
RJ45 port (connector side) Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Signal CT TD1+ TD1- TD2+ TD2TD3+ TD3TD4+ TD4GND GREEN GREEN GREEN_AMBER GREEN_AMBER About your monitor │ 29 - Dell P2723DE | USB-C Monitor Users Guide - Page 30
"Driver and download" section. Network (RJ45) data rate via USB-C max speed is 1000 Mbps. NOTE: This LAN port is 1000Base-T IEEE 802.3az compliant, supporting Mac Address (Printed on model label) Pass-thru (MAPT), Wake-on-LAN (WOL) from standby mode (S3 only) and UEFI* PXE Boot function [UEFI PXE - Dell P2723DE | USB-C Monitor Users Guide - Page 31
Label LED 1 Left LED 2 Right LED Color Green Amber or Green Description Link/Activity indicator: • Blinking - Activity on the port. • Green On - Link is being established. • Off - Link is not established. Speed indicator: • Amber On - 1000 Mbps • Green On - 100 Mbps • Off - 10 Mbps NOTE: The RJ45 - Dell P2723DE | USB-C Monitor Users Guide - Page 32
hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at www.dell.com/pixelguidelines. Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen - Dell P2723DE | USB-C Monitor Users Guide - Page 33
the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower-back support. • Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the keyboard or mouse. • Always leave space to rest - Dell P2723DE | USB-C Monitor Users Guide - Page 34
Handling and moving your display To ensure that the monitor is handled safely when lifting or moving it, observe the following guidelines: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. • Place the monitor in the original box - Dell P2723DE | USB-C Monitor Users Guide - Page 35
monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices - Dell P2723DE | USB-C Monitor Users Guide - Page 36
NOTE: Monitor damage due to improper cleaning methods and the use of benzene, thinner, ammonia, abrasive cleaners, alcohol, compressed air, detergent of any kind will lead to a Customer Induced Damage (CID). CID is not covered under the standard Dell warranty. • If you notice white powder when you - Dell P2723DE | USB-C Monitor Users Guide - Page 37
Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow - Dell P2723DE | USB-C Monitor Users Guide - Page 38
6. Lift the cover, as shown, to access the VESA area for stand assembly. NOTE: Before attaching the stand assembly to the display, ensure that the front plate flap is opened to allow space for assembly. 7. Attach the stand assembly to the display. a. Fit the two tabs on the upper part of the stand - Dell P2723DE | USB-C Monitor Users Guide - Page 39
8. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 9. Remove the cover from the monitor. Setting up the monitor │ 39 - Dell P2723DE | USB-C Monitor Users Guide - Page 40
Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance if non-Dell - Dell P2723DE | USB-C Monitor Users Guide - Page 41
Connecting the USB-C (C-A) cable USB-A Connecting the USB-C (C-C) cable NOTE: Use the USB-C (C-C) cable shipped with monitor only. • This port supports DisplayPort Alternate Mode (DP1.4 standard only). • The USB-C power delivery compliant port (PD Version 3.0) delivers up to 90 W of power. • If - Dell P2723DE | USB-C Monitor Users Guide - Page 42
NOTE: Remove the rubber plug when using DP out connector. Connecting the monitor for USB-C Multi-Stream Transport (MST) function NOTE: The maximum number of supported monitors via MST is subjected to the bandwidth of the USB-C source. NOTE: Remove the rubber plug when using the DP out connector. 42 - Dell P2723DE | USB-C Monitor Users Guide - Page 43
Connecting the RJ45 cable (optional) NOTE: The RJ45 cable is not an in-box standard accessory. Setting up the monitor │ 43 - Dell P2723DE | USB-C Monitor Users Guide - Page 44
feature to allow you to control PC system power state from the monitor power button. This feature is only supported with Dell platform which has built-in DPBS function, and is only supported over USB-C interface. To make sure the DPBS function works for the first time, perform the following steps on - Dell P2723DE | USB-C Monitor Users Guide - Page 45
2. Select Hardware and Sound, followed by Power Options. 3. Go to System Settings. Setting up the monitor │ 45 - Dell P2723DE | USB-C Monitor Users Guide - Page 46
4. In the drop-down menu of When I press the power button, there are a few options for selection, namely Do nothing/Sleep/Hibernate/Shut down. You can select Sleep/Hibernate/Shut down. NOTE: Do not select "Do nothing", otherwise the monitor power button will not be able to sync with PC system power - Dell P2723DE | USB-C Monitor Users Guide - Page 47
monitor's USB-C cable via Power Delivery (PD); please set USB-C Charging 90W to On in Off Mode. *Ensure to check the Dell PC for DPBS supportability. Setting up the monitor │ 47 - Dell P2723DE | USB-C Monitor Users Guide - Page 48
DPBS function Waking on the USB-C cable When you connect the USB-C cable, the Monitor/PC state is as follows: *Not all Dell PC systems support to wake up the platform via the monitor. *After connect the USB-C cable, tap on Keyboard or moving the mouse for the system to continue - Dell P2723DE | USB-C Monitor Users Guide - Page 49
• When the monitor and the PC power state are both ON, press and hold the monitor power button for 4 seconds, the screen prompt will ask if you would like to shut down the PC. • When the monitor and the PC power state are both ON, press and hold the monitor power button for 10 seconds, the PC will - Dell P2723DE | USB-C Monitor Users Guide - Page 50
Monitor 1 power button. When you press Monitor 1 or PC power button, both Monitor 1 and PC turns ON. Meanwhile, Monitor 2 will remain OFF. You need to manually press the power button on Monitor 2 to turn it ON. Similarly, a PC is connected to two monitors in an initial ON power state, and the - Dell P2723DE | USB-C Monitor Users Guide - Page 51
state, pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2. *Ensure to check the Dell PC for DPBS supportability. NOTE: DPBS only supports the USB-C upstream port. Setting up the monitor │ 51 - Dell P2723DE | USB-C Monitor Users Guide - Page 52
Ensure to set USB-C Charging 90W to On in Off Mode. When the PC and two monitors are in an initial OFF power state, pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor 1, and Monitor 2. 52 │ Setting up the monitor - Dell P2723DE | USB-C Monitor Users Guide - Page 53
Organizing cables After attaching all necessary cables to your monitor and computer, (See Connecting your monitor for cable attachment,) organize all cables as shown above. Securing your monitor using Kensington lock (optional) The security lock slot is located at the bottom of the monitor. (see - Dell P2723DE | USB-C Monitor Users Guide - Page 54
for removing the stand that is shipped with your monitor. If you are removing a stand that you purchased from any other source, follow the setup instructions that are included with the stand. To remove the stand: 1. Place the monitor on a soft cloth or cushion. 2. Press and hold the stand release - Dell P2723DE | USB-C Monitor Users Guide - Page 55
RoHS XXXXXXXX DELL P2723DE 型号:P2723DE 100-240V 50/60Hz,2A Date of Mfg December. 2021 MAC address:XXXXXXXXXXXX SVC Tag: 1234567 Express Service Code: 123 456 789 0 S/N: CN-0NJ5MJTV200-1C1-001LA00 Q40G027N-700-XXA DELL Flat Panel Monitor /Monitor Plano Panel /Moniteur écran plat Model - Dell P2723DE | USB-C Monitor Users Guide - Page 56
Operating the monitor Power on the monitor Press the Power button to turn On the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make On-Screen Display (OSD) adjustments. 1. Press the joystick to launch the Menu Launcher. 2. Move the joystick up/down/left/ - Dell P2723DE | USB-C Monitor Users Guide - Page 57
Using the On-Screen Display (OSD) menu Accessing the Menu Launcher When you toggle or press the joystick, the Menu Launcher appears to let you access the OSD main menu and shortcut functions. To select a function, move the joystick. The following table describes the Menu Launcher functions: - Dell P2723DE | USB-C Monitor Users Guide - Page 58
Using the navigation keys When the OSD main menu is active, move the joystick to configure the settings, following the navigation keys displayed below the OSD. Joystick Description 1 Use the Up direction to adjust (increase ranges) Up items in the OSD menu. 2 Use the Down direction to adjust - Dell P2723DE | USB-C Monitor Users Guide - Page 59
Accessing the menu system NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1. Select the icon to launch the - Dell P2723DE | USB-C Monitor Users Guide - Page 60
Icon Menu and Submenus Brightness/ Contrast Description Use this menu to activate Brightness/Contrast adjustment. 2X Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others 75% 75% Exit Brightness Contrast Brightness adjusts the luminance of the backlight. Press the - Dell P2723DE | USB-C Monitor Users Guide - Page 61
Input Source Selects between the different video signals that may be connected to your monitor. 2X Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others USB-C 90W DP HDMI Auto Select Auto Select for USB-C Rename Inputs Reset Input Source On Prompt for Multiple Inputs - Dell P2723DE | USB-C Monitor Users Guide - Page 62
Rename Inputs Allows you to specify a preset input name for the selected input source. The preset options are PC, PC 1, PC 2, Laptop, Laptop 1, and Laptop 2. The default setting is Off. NOTE: When you perform a rename for the USB-C input, the wattage value remains after the specified option, e.g., - Dell P2723DE | USB-C Monitor Users Guide - Page 63
with a red/yellow tint. • Cool: Presents colors at higher color temperatures. The screen appears cooler with a blue tint. • Custom Color: Allows you to manually adjust the color settings. Move the joystick to adjust the R/G/B color values and create your own preset color mode. Operating the monitor - Dell P2723DE | USB-C Monitor Users Guide - Page 64
to: • RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output. • YCbCr: Select this option if your media player supports only YCbCr output. 2X Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Preset Modes Input - Dell P2723DE | USB-C Monitor Users Guide - Page 65
Saturation Reset Color This feature can adjust the color saturation of the video image. Use or to adjust the saturation from 0 to 100. Press to increase the monochrome appearance of the video image. Press to increase the colorful appearance of the video image. NOTE: Saturation adjustment is - Dell P2723DE | USB-C Monitor Users Guide - Page 66
Display Use the display to adjust image. 2X Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Aspect Ratio Sharpness Response Time MST USB-C Prioritization Reset Display 16:9 50 Normal o High Data Speed Exit Aspect Ratio Adjusts the image ratio to 16:9, 4:3 or 5:4. - Dell P2723DE | USB-C Monitor Users Guide - Page 67
Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen and so on. 2X Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Language Rotation Transparency Timer Lock Reset Menu English - Dell P2723DE | USB-C Monitor Users Guide - Page 68
Personalize 2X Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Shortcut Key 1 Input Source Shortcut Key 2 Preset Modes Shortcut Key 3 Brightness/Contrast Power Button LED On in On Mode USB-C Charging 90W O in O Mode Other USB Charging O in Standby Mode - Dell P2723DE | USB-C Monitor Users Guide - Page 69
conditioning, and so on. 2X Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service Tag Self-Diagnostic Reset Others Factory Reset Select On O XXXXXX XXXXXXX Select ENERGY STAR® Exit Display Info DDC/CI Displays the - Dell P2723DE | USB-C Monitor Users Guide - Page 70
Reset Others Factory Reset Exit Firmware Displays the firmware version of your monitor. Service Tag Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Self-Diagnostic Allows - Dell P2723DE | USB-C Monitor Users Guide - Page 71
Menu and Power button lock Prevents users to access or change OSD menu settings on the display. By default, the Menu and Power button lock setting is disabled. To access the lock menu, press and hold the Up or Down or Left or Right direction for four seconds. A lock menu appears at the bottom right - Dell P2723DE | USB-C Monitor Users Guide - Page 72
Select option: There are three lock options. Menu Description 1 Menu Buttons When Menu Buttons is selected, the OSD menu settings cannot be changed. All buttons are locked except Power button. 2 Power Button When Power Button is selected, the display cannot be turned off using the Power - Dell P2723DE | USB-C Monitor Users Guide - Page 73
OSD warning messages When the monitor does not support a particular resolution mode, you will see the following message: 2560x1440, This means that the monitor cannot synchronize with the signal that it is receiving from - Dell P2723DE | USB-C Monitor Users Guide - Page 74
When you adjust the Brightness level above the default level for the first time, the following message appears: NOTE: If you select Yes, the message will not appear the next time you change the Brightness setting. When you change the default setting of power saving features for the first time, such - Dell P2723DE | USB-C Monitor Users Guide - Page 75
When the monitor goes into Standby mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. The OSD functions only in the normal operation mode. If you press the joystick during the Standby mode, the following message will appear depending on the - Dell P2723DE | USB-C Monitor Users Guide - Page 76
be slightly different according to the connected input signal. When the monitor is under DP/HDMI input and a USB-C (C-C) cable is connected to a notebook that supports DP Alternate Mode, if Auto Select for USB-C is enabled, the following message appears: 76 │ Operating the monitor - Dell P2723DE | USB-C Monitor Users Guide - Page 77
You will see the following message before the Lock function is activated: NOTE: The message may be slightly different according to the selected settings. When Factory Reset is selected, the following message appears: Operating the monitor │ 77 - Dell P2723DE | USB-C Monitor Users Guide - Page 78
will increase. When 'No' is selected, it will comply with ENERGY STAR requirements. Individual settings of the functions can be changed in the Menu. See Troubleshooting for more information. 78 │ Operating the monitor - Dell P2723DE | USB-C Monitor Users Guide - Page 79
. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or laptop: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): • Go to the - Dell P2723DE | USB-C Monitor Users Guide - Page 80
attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt, swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most - Dell P2723DE | USB-C Monitor Users Guide - Page 81
Rotating the monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise Operating the monitor │ 81 - Dell P2723DE | USB-C Monitor Users Guide - Page 82
, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation - Dell P2723DE | USB-C Monitor Users Guide - Page 83
then set the preferred rotation. NOTE: If you do not see the rotation option or it is not working correctly, go to www.dell.com/support and download the latest driver for your graphics card. Operating the monitor │ 83 - Dell P2723DE | USB-C Monitor Users Guide - Page 84
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-Test Your monitor provides a self-test feature that allows you to check if your The display will go into Standby mode in 4 minutes. www.dell.com/P2X23DE or 84 │ Troubleshooting - Dell P2723DE | USB-C Monitor Users Guide - Page 85
has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. and move the Joystick up to select " " to open Main Menu. odes Troubleshooting │ 85 - Dell P2723DE | USB-C Monitor Users Guide - Page 86
Contrast Display Info Input Source DDC/CI Color LCD Conditioning Display Firmware Menu Personalize Service Tag Self-Diagnostic Select Others Reset Others Factory Reset Exit 4. When initiated, is functioning properly. Please check the video card and computer. 86 │ Troubleshooting - Dell P2723DE | USB-C Monitor Users Guide - Page 87
The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms What you experience No Settings (Factory Reset). • Check environmental factors. • Relocate the monitor and test in another room. Troubleshooting │ 87 - Dell P2723DE | USB-C Monitor Users Guide - Page 88
Stuck-on Pixels Brightness Problems Geometric Distortion Horizontal/ Vertical LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. • Cycle power On-Off. • Pixel that is the built-in diagnostics. 88 │ Troubleshooting - Dell P2723DE | USB-C Monitor Users Guide - Page 89
• Restart the computer in the safe mode. • Do not perform any troubleshooting steps. • Contact Dell immediately. • Ensure that the video cable connecting Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. • Perform monitor self-test feature - Dell P2723DE | USB-C Monitor Users Guide - Page 90
Mac Energy Saver setting. • Alternatively, use a dynamically changing screensaver. Product specific problems Specific Symptoms What you experience Possible Solutions Screen image is too Image is centered on video cable if necessary. • Reset the computer or video player. 90 │ Troubleshooting - Dell P2723DE | USB-C Monitor Users Guide - Page 91
-C cable and the power cord from the monitor. Then, power on the computer and plug the power cord and the USB-C cable into the monitor. Troubleshooting │ 91 - Dell P2723DE | USB-C Monitor Users Guide - Page 92
Serial Bus (USB) specific problems Common symptoms USB interface is Check that the connected device is compliant with the USB-C specification. The USB-C port supports USB 3.2 Gen1 and an output of 90 W. • Check that you use the USB-C connector). • Reboot the computer. 92 │ Troubleshooting - Dell P2723DE | USB-C Monitor Users Guide - Page 93
possible to the wireless USB peripherals. • Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.2 port. Troubleshooting │ 93 - Dell P2723DE | USB-C Monitor Users Guide - Page 94
https://eprel.ec.europa.eu/qr/1057602 Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www. dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active
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Monitor Model: P2423DE/P2723DE
Regulatory Model: P2423DEc/P2723DEc
Dell USB-C Monitor
P2423DE/P2723DE
User’s Guide