Dell P2723QE Monitor Users Guide

Dell P2723QE Manual

Dell P2723QE manual content summary:

  • Dell P2723QE | Monitor Users Guide - Page 1
    Dell P2723QE Monitor User's Guide Monitor Model: P2723QE Regulatory Model: P2723QEf
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    that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries
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    parts and controls 9 Front view 9 Back view 10 Side view 10 Bottom view 11 Monitor specifications 12 Resolution specifications 13 Supported video modes 13 Preset display modes 14 Electrical specifications 15 Physical characteristics 16 Environmental characteristics 17 Pin assignments 18
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    Setting up the monitor 27 Attaching the stand 27 Connecting your monitor 30 Connecting the HDMI cable (optional 31 Connecting the DisplayPort (DisplayPort to DisplayPort) cable. 31 Connecting the USB Type-C cable (C to C 32 Connecting the USB Type-C cable (C to A 32 Connecting the RJ45 cable (
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    68 Adjusting the rotation display settings of your system.. 69 Troubleshooting 70 Self-test 70 Built-in diagnostics 72 Common problems 73 Product specific problems 76 Universal Serial Bus (USB) specific problems 78 Appendix 79 FCC notices (U.S. only) and other regulatory information
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    shown in the table below. If any component is missing, contact Dell technical support. For more information, see Contact Dell. NOTE: Some items may be optional and other source, follow the set up instructions that were included with the stand. Display Stand riser Stand base 6 │ About your
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    DisplayPort cable (DisplayPort to DisplayPort) *USB Type-C® to Type-C Gen2 cable (1.0 m) USB Type-C to Type-A cable (1.8 m) • Quick Start Guide • Safety, Environmental, and Regulatory Information • Velcro Strap NOTE: *USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum. About
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    mounting holes for flexible mounting solutions. • Equipped with one Type-C upstream port and four USB downstream ports. • Plug and play capability if supported by your system. • On-Screen Display (OSD) adjustments for easy set-up and screen optimization. • Power and OSD buttons lock. • Security lock
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    Identifying parts and controls Front view Back view 23 Label 1 2 3 Description Use LED indicator Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode. Power On/Off button To turn the monitor on
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    of regulatory approvals. 3 Stand release button Releases stand from the monitor. 4 Barcode, serial number, and Service Tag label Refer to this label if you need to contact Dell for technical support. 5 Cable-management slot Use to organize cables by inserting them through the slot. Side view
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    maximum resolution of 3840 X 2160 at 60 Hz, PD 20 V/4.5 A, 15 V/3 A, 9 V/3 A, 5 V/3 A. NOTE: USB-C is not supported on Windows versions that are prior to Windows 10. Port with icon supports 5 V/ 0.9 A. Connect your USB device. You can use these ports SuperSpeed USB only after you have connected
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    Monitor specifications Model Screen type Panel technology Aspect ratio Viewable image Diagonal Width (active area) Height (active area) Total area Pixel pitch Pixel per inch (PPI) Viewing angle Luminance output Contrast ratio Faceplate coating Backlight Response time Normal mode Fast mode Color
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    15 kHz to 135 kHz (automatic) Vertical scan range 24 Hz to 86 Hz (automatic) Maximum preset resolution 3840 x 2160 at 60 Hz Supported video modes Model Video display capabilities (HDMI & DP & USB Type-C alternate mode) P2723QE 480p, 576p, 720p, 1080p, 2160p (HDMI only) About your monitor
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    Preset display modes Display mode Horizontal Vertical Pixel clock Sync polarity frequency frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) VESA, 720 x 400 31.5 70.1 28.3 -/+ VESA, 640 x 480 31.5 59.9 25.2 -/- VESA, 640 x 480 37.5 75 31.5 -/- VESA, 800 x 600 37.9 60.3 40
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    Electrical specifications Model P2723QE Video input signals • USB Type-C/DisplayPort, 600 mV for each differential line, 100 Ω input impedance per differential pair • HDMI 2.0, 600 mV for each differential line, 100 Ω input impedance per differential pair • DisplayPort 1.4, 600 mV for each
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    Physical characteristics Model P2723QE Signal cable type • DP to DP 1.8 m cable • USB Type-C (C to C) 1.0 m cable • USB Type-C (C to A) 1.8 m cable NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over
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    Environmental characteristics Model P2723QE Compliant standards • ENERGY STAR certified monitor • EPEAT registered where applicable. EPEAT registration varies by country. See https://www.epeat.net for registration status by country. • RoHS-compliant • TCO Certified & TCO Certified Edge • BFR
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    Pin assignments DisplayPort connector Pin 20-pin side of the connected number signal cable 1 ML3 (n) 2 GND 3 ML3 (p) 4 ML2 (n) 5 GND 6 ML2 (p) 7 ML1 (n) 8 GND 9 ML1 (p) 10 ML0 (n) 11 GND 12 ML0 (p) 13 GND 14 GND 15 AUX (p) 16 GND 17 AUX (n) 18 Hot Plug Detect 19 Re-PWR 20
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    HDMI connector Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14
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    USB Type-C port Pin Signal A1 GND A2 SSTXp1 A3 SSTXn1 A4 VBUS A5 CC1 A6 Dp1 A7 Dn1 A8 SBU1 A9 VBUS A10 SSRXn2 A11 SSRXp2 A12 GND Pin Signal B12 GND B11 SSTXp1 B10 SSTXn1 B9 VBUS B8 SSU2 B7 Dn1 B6 Dp1 B5 CC2 B4 VBUS B3 SSRXn2 B2 SSRXp2 B1 GND 20 │ About your monitor
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    (USB 3.2 Gen1) Transfer speed SuperSpeed High speed Full speed Data rate 5 Gbps 480 Mbps 12 Mbps Maximum power supported (each port) 4.5 W 4.5 W 4.5 W USB 3.2 Gen1 (5Gbps) downstream port Pin number Signal 1 2 3 4 5 6 7 8 9 Shell VBUS DD+ GND StdA_SSRXStdA_SSRX+ GND_DRAIN StdA_SSTXStdA_SSTX
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    and download" section. Network (RJ45) data rate via USB-C max speed is 1000 Mbps. NOTE: This LAN port is 1000Base-T IEEE 802.3az compliant, supporting Mac Address (Printed on model label) Pass-thru (MAPT), Wake-onLAN (WOL) from standby mode (S3 only) and UEFI*PXE Boot function, these 3 features
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    RJ45 Connector LED Status: Right LED Left LED LED Right LED Left LED Color Amber or Green Green Description Speed indicator: • Amber On - 1000 Mbps • Green On - 100 Mbps • Off - 10 Mbps Link / Activity indicator: • Blinking - Activity on the port. • Green On - Link is being established. • Off -
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    Plug and play capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the computer can configure itself and optimize the
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    • When lifting or moving the monitor, ensure the screen is facing away from you and do not press on the display area to avoid any scratches or damage. • When transporting the monitor, avoid any sudden shock or vibration to it. • When lifting or moving the monitor, do not turn the monitor upside down
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    cleaning methods can result in physical damage to Dell monitors. Physical defects may affect the screen and body of the monitor. Follow the instructions in the list below when cleaning the monitor: • To clean the Dell Monitor screen, lightly dampen a soft, clean cloth with water. If possible
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    Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source,
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    6. Lift the EPE bag, as shown, to expose the VESA area for stand assembly. 7. Attached the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b. Press the stand down till it snaps into place. b a 28 │ Setting up the monitor
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    8. Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 9. Remove the EPE bag from the monitor. Setting up the monitor │ 29
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    Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. WARNING: For your safety, be sure that the grounded power outlet you plug the power cord into easily accessible to operator and located as close
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    Connecting the HDMI cable (optional) HDMI HDMI Connecting the DisplayPort (DisplayPort to DisplayPort) cable DP DP Setting up the monitor │ 31
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    Connecting the USB Type-C cable (C to C) The USB Type-C port on your monitor: • Can be used as USB Type-C or DisplayPort 1.4, alternatively. • Supports USB Power Delivery (PD), with profiles up to 90 W. USB Type-C USB Type-C Connecting the USB Type-C cable (C to A) USB Type-C USB 32 │ Setting up
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    Connecting the RJ45 cable (optional) USB Type-C RJ45 USB Type-C Setting up the monitor │ 33
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    feature to allow you to control PC system power state from the monitor power button. This feature is only supported with Dell platform which has built-in DPBS function, and is only supported over USB-C interface. USB Type-C USB Type-C To make sure the DPBS function works for the first time, perform
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    3. Go to System Settings. 4. In the drop-down menu of When I press the power button, there are a few options for selection namely Do nothing/Sleep/Hibernate/Shut down, and you can select Sleep/Hibernate/Shut down. NOTE: Do not select "Do nothing", otherwise the monitor power button will not be able
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    not, press either the monitor power button or PC power button to boot up the system. NOTE: Ensure to check the Dell PC for DBPS supportability. NOTE: When the monitor and PC are both at power OFF state at first time, it is recommended that you turn ON the monitor first
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    mode in 4 minutes. www.dell.com/P2723QE Connect USB-C cable New Power state of system (ON)* USB Type-C USB Type-C *Not all Dell PC systems support to wake up the platform via the monitor. Setting up the monitor │ 37
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    System ON/OFF with power button When you press the monitor power button or PC power button, the Monitor/PC state is as follows: 1 USB Type-C Initial monitor power state (ON) 2 New Power state of monitor (OFF) Initial system power state (ON) USB Type-C New Power state of system (OFF) Press PC
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    Shutdown with 4 seconds Power Button press When the monitor and the PC power state are both ON, press and hold the monitor power button for 4 seconds, the screen prompt will ask if you would like to shut down the PC. USB Type-C PC will shut down Slide to shut down your PC Force shutdown with 10
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    power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2. *Ensure to check the Dell PC for DPBS support. NOTE: DPBS only supports the USB Type-C upstream port. System power state (ON) USB Type-C Port 1 USB Type-C Port 2 Monitor 1 USB Type-C USB Type-C Pressing power
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    Ensure to set USB-C Charging 90 W to On in Off Mode. When the PC and two monitors are in an initial OFF power state, pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor 1, and Monitor 2. System power state (OFF) USB Type-C Port 1 USB Type-C Port 2 Monitor 1 USB Type-C
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    Organizing your cables After attaching all necessary cables to your monitor and computer, (See Connecting your monitor for cable attachment) organize all cables as shown above. 42 │ Setting up the monitor
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    To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other
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    VESA wall mounting (optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. (
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    Operating your monitor Power on the monitor Press the Power button to turn On the monitor. Using the back panel controls Use the Joystick on the back of the monitor to adjust settings. Operating your monitor │ 45
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    The following table describes the Joystick: Joystick 1 Shortcut key/ Input Source 2 Description Use this button to choose from a list of video signals that may be connected to your monitor. Use this button to choose from a list of perset color modes. Shortcut key/ Preset Modes 3 For direct
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    Back panel button Use the buttons on the front of the monitor to adjust the image settings. Joystick 1 Up 2 Down 3 Left 4 Right 5 OK Description Use the Up button to adjust (increase ranges) items in the OSD menu. Use the Down button to adjust (decrease ranges) items in the OSD menu. For all first
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    Using the On-Screen Display (OSD) menu Accessing the menu system NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to
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    Icon Menu and submenus Brightness/ Contrast Description Use this menu to activate Brightness/Contrast adjustment. 27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others 75% 75% Exit Brightness Brightness adjusts the luminance of the backlight. Press the button to
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    Icon Menu and submenus Input Source Description Use the Input Source menu to select between the different video signals that may be connected to your monitor. 27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others USB-C 90W DP HDMI Auto Select Auto Select for USB-C
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    Icon Menu and Description submenus Rename Inputs Allows you to rename the name of each input source. Reset Input Source Color Resets your monitor input settings to the factory settings. Use Color menu to adjust the color setting mode. 27 Monitor Brightness/Contrast Input Source Color Display
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    with a red/yellow tint. • Cool: Presents colors at higher color temperatures. The screen appears cooler with a blue tint. • Custom Color: Allows you to manually adjust the color settings. Use the arrow buttons to adjust the three colors (R, G, B) values and create your own preset color mode. 52
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    connected to a computer (or media player) using the USB-C, DisplayPort, or HDMI cable. • YCbCr: Select this option if your media player supports only YCbCr output. Press the button to confirm the selection. 27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Preset
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    Icon Menu and submenus Display Description Use the Display menu to adjust images. 27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Aspect Ratio Sharpness Response Time USB-C Prioritization Dell Power Button Sync Reset Display 16 : 9 50 Normal High Data Speed
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    to control PC system power state from the monitor Button Sync power button. NOTE: This feature is only supported with Dell platform which has built-in DPBS function, and is only supported over USB-C interface. Reset Display Resets all display settings to the factory preset values. Menu Select this
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    Icon Menu and submenus Lock Description With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. 27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize
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    Icon Menu and submenus Personalize Description Selecting this option allows you to set three shortcut keys and power LED indicator function. 27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Shortcut Key 1 Shortcut Key 2 Shortcut Key 3 Power Button LED USB-C
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    , and so on. 27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service Tag Self-Diagnostic Reset Others Factory Reset Select On Off M33F100 D46M6K3 Select ENERGY STAR® Exit Display Info Displays the monitor
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    Personalize Self-Diagnostic Others Reset Others Factory Reset Exit Firmware Firmware version. Service Tag Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Self-Diagnostic
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    for ENERGY STAR® tests. 27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service Tag Self-Diagnostic Reset Others Factory Reset Select On Off M33F100 D46M6K3 Select ENERGY STAR® Exit 60 │ Operating your monitor
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    will see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 3840x2160, ? To unlock the Buttons, refer to the User's Guide. Yes No NOTE: The message may be slightly different according to the selected settings. Operating your
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    When the monitor goes into power-save mode, the following message appears: Going into Standby mode... Activate the computer and wake up the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal. The OSD functions only in the normal
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    to this value will increase power consumption above the default level. Do you want to continue? Yes No A message is displayed while the cable supporting DP alternate mode is connected to the monitor under the following conditions: • When Auto Select for USB-C is set to Prompt for Multiple Inputs
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    When you select 'Yes' to reset to default settings, the following message will appear: 27 Monitor Select 'Yes' to enable the following function(s): · Always on USB-C Charging · Other USB Charging Yes No See Troubleshooting for more information. 64 │ Operating your monitor
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    on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): • Go to the
  • Dell P2723QE | Monitor Users Guide - Page 66
    attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt, swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most
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    Rotating the monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical extension) and fully tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise 1 2 90° Operating your monitor │ 67
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    require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to https://www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation
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    set the preferred rotation. NOTE: If you do not see the rotation option or it is not working correctly, go to https://www.dell.com/support and download the latest driver for your graphics card. Operating your monitor │ 69
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    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether Cable The display will go into Standby mode in 4 minutes. www.dell.com/P2723QE 70 │ Troubleshooting
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    monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly. Troubleshooting │ 71
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    a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. or Down or Left or Right key to end the diagnostic program. 72 │ Troubleshooting
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    The following table provides general information about common monitor problems you might encounter and the possible solutions: Common symptoms What more information about Dell Monitor Quality and Pixel Policy, see Dell support site at: http://www.dell.com/pixelguidelines. Troubleshooting │ 73
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    Quality and Pixel Policy, see Dell support site at: http://www.dell.com/pixelguidelines. Brightness problems Picture too dim or • Reset the of • Do not perform any troubleshooting steps. issues smoke or sparks • Contact Dell immediately. Intermittent problems Monitor malfunctions on & off •
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    displayed appears Windows Power Options or Mac Energy Saver the monitor for on the screen setting. a long period of • Alternatively, use a dynamically changing time screensaver. Troubleshooting │ 75
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    Product specific problems Common Symptoms support DP alternate mode. • Verify if the device required more than 90 W power charging. • USB-C interface of device cannot support DP alternate mode. • Set Windows to Projection mode. • Ensure that the USB-C cable is not damaged. 76 │ Troubleshooting
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    screen DP connection to the PC. Possible Solutions • Verify if the device can support one of 5 V/9 V/15 V/20 V charging profiles. • Verify if the the latest graphics card driver. • Some DP 1.1a graphics card cannot support DP 1.4 monitors. Go to OSD menu, under Input Source selection, press
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    Universal Serial Bus (USB) specific problems Common Symptoms What you experience Possible Solutions USB interface is not working USB peripherals are • Check that receiver decreases the wireless USB receiver as far away as possible from the USB 3.2 Gen1 (5Gbps) port. 78 │ Troubleshooting
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    hazards, and/or mechanical hazards. For information on safety instructions, see Safety, Environmental, and Regulatory Information (SERI). provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your
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Dell P2723QE Monitor
User’s Guide
Monitor Model: P2723QE
Regulatory Model: P2723QEf