Dell P3221D Users Guide

Dell P3221D Manual

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  • Dell P3221D | Users Guide - Page 1
    Dell P3221D Monitor User's Guide Model: P3221D Regulatory model: P3221Dt
  • Dell P3221D | Users Guide - Page 2
    A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage . Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
  • Dell P3221D | Users Guide - Page 3
    Contents Safety instructions 5 About your monitor 6 Package contents 6 Product features 7 Identifying parts and controls 8 Front view 8 Back view 9 Bottom view 10 Monitor specifications 11 Resolution specifications 12 Preset
  • Dell P3221D | Users Guide - Page 4
    system 43 OSD warning messages 54 Setting the maximum resolution 57 Troubleshooting 58 Self-test 58 Built-in diagnostics 59 Common problems 60 Product specific problems 62 Universal Serial Bus (USB) specific problems 64 Appendix 65 FCC notices (U.S. only) and other regulatory information
  • Dell P3221D | Users Guide - Page 5
    Safety instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation attempt to remove any cover or touch the inside of the monitor. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). Safety
  • Dell P3221D | Users Guide - Page 6
    About your monitor Package contents Your monitor ships with the components shown below. Ensure that you have received all the components and see Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available
  • Dell P3221D | Users Guide - Page 7
    Type-C 1 2 1 2 i 3 Dell.com/P3221D 746.06E01.0001 (DELL P/N: Y64RY rev.X00) • Quick Setup Guide • Safety, Environmental, and Regulatory Information NOTE HDMI helps future-proof your monitor. • Plug and play capability if supported by your system. • On-Screen Display (OSD) adjustments for ease
  • Dell P3221D | Users Guide - Page 8
    Identifying parts and controls Front view 1 Label Description 1 Power LED indicator Use On : White LED Off : None Sleep : Glowing White 8 | About your monitor
  • Dell P3221D | Users Guide - Page 9
    Service Tag label 4 Stand release button 5 Regulatory label 6 VESA mounting holes (100 mm x 100 mm-behind attached VESA cover) 7 Dell on or off. Refer to this label if you need to contact Dell for technical support. Release stand from monitor. Lists the regulatory approvals. Wall mount monitor
  • Dell P3221D | Users Guide - Page 10
    computer using the USB Type-C cable. The SuperSpeed USB 5Gbps (USB 3.2 Gen1) Type-C port offer the fastest transfer rate and the alternate mode with DP 1.2 support the maximum resolution of 2560 x 1440 at 60 Hz, PD 20 V/3.25 A, 15 V/3 A, 9 V/3 A, 5 V/3 A. NOTE: USB Type-C is not
  • Dell P3221D | Users Guide - Page 11
    Monitor specifications Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 800.98 mm (31.5 in.) Active Area Horizontal 698.112 mm (27.48 in.) Vertical 392.688 mm (15.46 in.) Area 274140.2 mm2 (424.84 in.2)
  • Dell P3221D | Users Guide - Page 12
    Adjustability Height adjustable stand 150 mm Tilt -5° to 21° Swivel -30 to 30° Pivot -90 to 90° Cable management Yes Dell Display Manager (DDM)Compatibility Easy Arrange and other key features Security Security lock slot (cable lock sold separately) * At panel native only, under Custom
  • Dell P3221D | Users Guide - Page 13
    .75 +/- 60.0 241.5 +/- • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/USB Type-C signal input support 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.8 A (maximum) 120 V: 30 A (Max.) 240 V: 60 A (Max.) • DP connector ( DP in ) • HDMI connector • USB
  • Dell P3221D | Users Guide - Page 14
    Height (extended) 483.3 mm (19.03 in.) Height (compressed) 436.5 mm (17.19 in.) Width 300.0 mm (11.81 in.) Depth 230.0 mm (9.06 in.) Weight Weight with packaging 15.6 kg (34.39 lb.) Weight with stand assembly and cables 11.2 kg (24.69 lb.) Weight without stand assembly (For wall mount or
  • Dell P3221D | Users Guide - Page 15
    Power management modes If you have VESA's DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices,
  • Dell P3221D | Users Guide - Page 16
    The OSD operates only in the normal operation mode. If you press any button in the active-off mode, the following message is displayed: No USB-C signal from your device. Press any key on the keyboard to wake it up. If there is no display, press the monitor joystick to select correct input sources. *
  • Dell P3221D | Users Guide - Page 17
    Pin assignments DP port (in) Pin number 20-pin side of the Pin number 20-pin side of the connected signal cable connected signal cable 1 ML3(n) 2 GND 3 ML3(p) 4 ML2(n) 5 GND 6 ML2(p) 7 ML1(n) 8 GND 9 ML1(p) 10 ML0(n) 20 DP_PWR 11 GND 12 ML0(p) 13 CONFIG1 14 CONFIG2
  • Dell P3221D | Users Guide - Page 18
    HDMI port Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ Pin number 19-pin side of the connected signal
  • Dell P3221D | Users Guide - Page 19
    USB Type-C port Pin Signal A1 GND A2 SSTXp1 A3 SSTXn1 A4 VBUS A5 CC1 A6 Dp1 A7 Dn1 A8 SBU1 A9 VBUS A10 SSRXn2 A11 SSRXp2 A12 GND Pin Signal B12 GND B11 SSRXp1 B10 SSRXn1 B9 VBUS B8 SBU2 B7 Dn1 B6 Dp1 B5 CC2 B4 VBUS B3 SSTXn2 B2 SSTXp2 B1 GND About
  • Dell P3221D | Users Guide - Page 20
    Full speed 5Gbps 480 Mbps 12 Mbps USB 2.0 Transfer speed Data rate Hi-Speed Full speed Low speed 480 Mbps 12 Mbps 1.5 Mbps Maximum power supported (each port) 4.5 W 4.5 W 4.5 W Maximum power supported (each port) 2.5 W 2.5 W 2.5 W 20 | About your monitor
  • Dell P3221D | Users Guide - Page 21
    USB 2.0 downstream port USB 3.2 Gen1 (5Gbps) downstream port Pin number 1 2 3 4 Signal VCC DMD DPD GND Pin number 1 2 3 4 5 6 7 8 9 Shell Signal VBUS DD+ GND StdA_SSRXStdA_SSRX+ GND_DRAIN StdA_SSTXStdA_SSTX+ Shield About your monitor | 21
  • Dell P3221D | Users Guide - Page 22
    hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: https://www.dell.com/pixelguidelines. Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for
  • Dell P3221D | Users Guide - Page 23
    the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower-back support. • Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the keyboard or mouse. • Always leave space to rest
  • Dell P3221D | Users Guide - Page 24
    Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. • Place the monitor in the original box
  • Dell P3221D | Users Guide - Page 25
    the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety instructions before cleaning the monitor. For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor: • To clean your anti-static screen
  • Dell P3221D | Users Guide - Page 26
    monitor Connecting the stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source
  • Dell P3221D | Users Guide - Page 27
    4. Open the protective cover on the monitor to access the VESA slot on the monitor. 5. Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place. Setting up the monitor | 27
  • Dell P3221D | Users Guide - Page 28
    6. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 7. Lift the protective cover from the monitor. 28 | Setting up the monitor
  • Dell P3221D | Users Guide - Page 29
    for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt, swivel and vertical extension With the stand attached to the monitor, you can tilt the monitor for the
  • Dell P3221D | Users Guide - Page 30
    , you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation
  • Dell P3221D | Users Guide - Page 31
    begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1. Turn off your on your computer. NOTE: P3221D default setting is DP 1.2. A DP 1.1 Graphic card may not display normally. Please refer to "product specific problems - No image when
  • Dell P3221D | Users Guide - Page 32
    used as USB Type-C or DisplayPort 1.2, alternatively. • Supports USB Power Delivery (PD), with profiles up to 65 W. NOTE: Regardless of the power requirement/actual power consumption of your laptop, or the remaining power runtime in your battery, the Dell P3221D monitor is designed to supply power
  • Dell P3221D | Users Guide - Page 33
    Rated power (on laptops that have USB Type-C with Power Delivery) 45 W 65 W 90 W 130 W Maximum charging power 45 W 65 W Not supported Not supported Connecting the USB Type-C cable(C to A) USB Type-C USB Setting up the monitor | 33
  • Dell P3221D | Users Guide - Page 34
    Organizing your cables USB After connecting all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. Securing your monitor using Kensington lock (optional) The security lock slot is located at the bottom of the monitor.
  • Dell P3221D | Users Guide - Page 35
    for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. To remove the stand: 1. Place the monitor on a soft cloth or cushion. 2. Press and hold the stand-release button
  • Dell P3221D | Users Guide - Page 36
    securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight/load
  • Dell P3221D | Users Guide - Page 37
    Operating the monitor Turning on the monitor Press the button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2. Move the joystick up/down/left/right to toggle
  • Dell P3221D | Users Guide - Page 38
    Joystick Description • When the OSD menu is on, press the button to confirm the selection or save the settings. • When the OSD menu is off, press the button to launch the OSD main menu. See Accessing the menu system. • For 2-way (right and left) directional navigation. • Move right to enter the
  • Dell P3221D | Users Guide - Page 39
    Buttons Disable Exit 2. The following message appears. Are you sure you want to lock the Menu Buttons? To unlock the Button, refer to the User's Guide. Yes No 3. Select Yes to lock buttons. Once locked, pressing any control button will display the lock icon Operating the monitor | 39
  • Dell P3221D | Users Guide - Page 40
    Use the Joystick to lock the button(s). Press the left directional navigation of Joystick for four seconds, a menu appears on the screen. Select Option: Select one of the following options: Options 1 Description Select this option to lock OSD menu function. Menu Button lock 2 Use this option
  • Dell P3221D | Users Guide - Page 41
    To unlock the button(s). Press the left directional navigation of Joystick for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Select Option: Options 1 Description Use this option to unlock OSD menu function.
  • Dell P3221D | Users Guide - Page 42
    Front‑panel button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button 1 Description Use the Up (increase) and Down (decrease) buttons to adjust items in the OSD menu. Up Down 2 Use the Previous button to go back to the previous menu. Previous 3 Use
  • Dell P3221D | Users Guide - Page 43
    Using the On-Screen Display (OSD) Menu Accessing the menu system Icon Menu and Submenus Description Brightness/ Contrast Use this menu to activate Brightness/Contrast adjustment. 32 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others 75% 75% Exit Brightness
  • Dell P3221D | Users Guide - Page 44
    Icon Menu and Submenus Input Source Description Use the Input Source menu to select between different video inputs that are connected to your monitor. 32 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others USB Type-C DP HDMI Auto Select Auto Select for USB-C Reset Input
  • Dell P3221D | Users Guide - Page 45
    Icon Menu and Submenus Color Description Use the Color menu to adjust the color setting mode. 32 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Preset Modes Input Color Format Reset Color Standard RGB Exit Operating the monitor | 45
  • Dell P3221D | Users Guide - Page 46
    . The screen appears warmer with a red/yellow tint. • Cool: Decreases the color temperature. The screen appears cooler with blue tint. • Custom Color: Allows you to manually adjust the color settings. Press the joystick button to confirm the selection. 46 | Operating the monitor
  • Dell P3221D | Users Guide - Page 47
    monitor is connected to a computer (or DVD player) using the USB Type-C, DP cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. 32 Monitor Brightness/Contrast Preset Modes Input Source Input Color Format RGB Color Reset Color YPbPr Display Menu Personalize
  • Dell P3221D | Users Guide - Page 48
    Icon Menu and Submenus Display Description Use the Display menu to adjust image. 32 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Aspect Ratio Sharpness Response Time Reset Display Wide 16:9 50 Normal Exit Aspect Ratio Sharpness Response Time Adjust the image
  • Dell P3221D | Users Guide - Page 49
    Icon Menu and Submenus Menu Description Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. 32 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Language Rotation
  • Dell P3221D | Users Guide - Page 50
    Icon Menu and Submenus Lock Description Controls user access to adjustments. The buttons are locked. 32 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Language Rotation Transparency Timer Lock Reset Menu Menu Buttons Power Button Menu + Power Buttons Disable
  • Dell P3221D | Users Guide - Page 51
    Icon Menu and Submenus Personalize Description 32 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Shortcut Key 1 Shortcut Key 2 Shortcut Key 3 Power Button LED USB-C Charging 65W Other USB Charging Reset Personalization Preset Modes Input Source Brightness/Contrast
  • Dell P3221D | Users Guide - Page 52
    conditioning, and so on. 32 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service Tag Reset Others Factory Reset On O 12T105 CN073K0 ENERGY STAR® Exit Display Info DDC/CI Displays the monitor's current settings. DDC
  • Dell P3221D | Users Guide - Page 53
    Factory Reset Displays the firmware version of your monitor. Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of
  • Dell P3221D | Users Guide - Page 54
    a particular resolution mode, you can see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 2560x1440, 60Hz or any other monitor listed timing as per the monitor speci cations. This
  • Dell P3221D | Users Guide - Page 55
    No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/P3221D or No USB-C Cable The display will go into Standby mode in 4 minutes. www.dell.com/P3221D A message is displayed while the cable supporting DP alternate mode is connected to the monitor under the following conditions
  • Dell P3221D | Users Guide - Page 56
    Personalize feature, the following message will appear: Changing to this setting ( without symbol) will increase power consumption. Do you want to continue? Yes No See Troubleshooting for more information. 56 | Operating the monitor
  • Dell P3221D | Users Guide - Page 57
    may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non
  • Dell P3221D | Users Guide - Page 58
    Cable The display will go into Standby mode in 4 minutes. www.dell.com/P3221D or No USB-C Cable The display will go into Standby mode in 4 minutes. www.dell.com/P3221D 4. This box also appears during normal system operation if the video cable becomes disconnected or damaged. 58 | Troubleshooting
  • Dell P3221D | Users Guide - Page 59
    built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in monitor is functioning properly. Check the video card and computer. Troubleshooting | 59
  • Dell P3221D | Users Guide - Page 60
    Stuck-on Pixels Brightness Problems Safety Related Issues What You Dell Support site at: www.dell.com/support/monitors. Picture too dim • Reset the monitor to factory settings. or too bright • Adjust brightness and contrast controls via OSD. Visible signs of • Do not perform any troubleshooting
  • Dell P3221D | Users Guide - Page 61
    to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Missing Color Picture missing color • Perform monitor self-test of screen • Alternatively, use a dynamically changing time screensaver. Troubleshooting | 61
  • Dell P3221D | Users Guide - Page 62
    Product specific problems Problem What you experience Screen image is Image is too small Run the built-in diagnostics. • Verify if the USB Type-C interface of the device can support DP alternate mode. • Verify if the device required more than 65 W power charging. • USB Type-C interface
  • Dell P3221D | Users Guide - Page 63
    Problem solutions • Verify if the device can support one of 5 V/9 V/15 V/ connection. • Ensure that you use only Dell approved adapter or the adapter that comes W. • Ensure that you use only Dell approved adapter or the adapter that comes DP 1.1a graphics card cannot support DP 1.2 monitors. Go to
  • Dell P3221D | Users Guide - Page 64
    Universal Serial Bus (USB) specific problems Specific Symptoms What You Experience Possible Solutions USB interface is USB peripherals • Check that your display is turned port. USB is not working No USB Refer to input source and USB pairing table. functionalities 64 | Troubleshooting
  • Dell P3221D | Users Guide - Page 65
    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. • Online technical assistance - www.dell.com/support/monitors • Contacting Dell - www.dell.com/support
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Model: P3221D
Regulatory model: P3221Dt
Dell P3221D Monitor
User’s Guide