Dell P3424WE Firmware Update Instructions for MAC Users Guide
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- Dell P3424WE | Firmware Update Instructions for MAC Users Guide - Page 1
Firmware Update Instruction User's Guide Overview Firmware update tool is an application used to update monitor firmware. Firmware Update Pre-requisites 1 The NOTE: Ensure that all other video cables between the monitor and the computer are unplugged. Firmware Update Instruction User's Guide | 1 - Dell P3424WE | Firmware Update Instructions for MAC Users Guide - Page 2
before you launch the firmware update. NOTE: Update one monitor at a time. Do not conduct firmware update on multiple monitors at a given time. 2 | Firmware Update Instruction User's Guide - Dell P3424WE | Firmware Update Instructions for MAC Users Guide - Page 3
Instal l ation 1 Download the pkg file (e.g. Dell_P3424WE_FWUpdate_M2B102_macOS.pkg) and double-click it to launch the installer. 2 Follow the installation steps and input the administrator password if required. Firmware Update Instruction User's Guide | 3 - Dell P3424WE | Firmware Update Instructions for MAC Users Guide - Page 4
3 The Firmware Update Utility will be launched automatically after the installation completes. 4 | Firmware Update Instruction User's Guide - Dell P3424WE | Firmware Update Instructions for MAC Users Guide - Page 5
Updating firmware 1 Initializing for device status. 2 For macOS 10.15 Catalina or later versions, Security & Privacy setting dialogue is opened automatically. Please enable privacy permission for firmwareupdater. Firmware Update Instruction User's Guide | 5 - Dell P3424WE | Firmware Update Instructions for MAC Users Guide - Page 6
firmwareupdater and monitor firmware update will not proceed. 3 The utility will load the firmware file automatically. Or, you can select your file manually by clicking and navigating to the UPG firmware file. 4 Click Update. The utility will start updating the new firmware. 6 | Firmware Update - Dell P3424WE | Firmware Update Instructions for MAC Users Guide - Page 7
is completed, please follow the on-screen instructions to restart your monitor. NOTE: Update takes up to 12 minutes. Do not power off or disconnect cable while updating. NOTE: If you experience problems during or after update, refer to Troubleshooting Firmware Update Instruction User's Guide | 7 - Dell P3424WE | Firmware Update Instructions for MAC Users Guide - Page 8
Troubleshooting Errors Possible Solutions File permission error • Try saving the firmware file in another location. • Check if the firmware file has Re-try updating the monitor's firmware. Do not turn off the ISP tool until the update is complete. 8 | Firmware Update Instruction User's Guide
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Firmware Update Instruction User's Guide
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Firmware Update Instruction User's Guide
Overview
Firmware update tool is an application used to update monitor firmware.
Firmware Update Pre-requisites
1
The monitor must be connected to a power source during the firmware updating process.
2
Make sure there is only ONE video input source, e.g. DisplayPort, HDMI, or USB Type-C,
from the computer to the monitor.
NOTE:
Ensure that all other video cables between the monitor and the computer are
unplugged.