Dell P6524QT Monitor Users Guide

Dell P6524QT Manual

Dell P6524QT manual content summary:

  • Dell P6524QT | Monitor Users Guide - Page 1
    Dell P6524QT User's Guide Model: P6524QT Regulatory model: P6524QTt
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    that helps you make better use of your display. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2023 Dell Inc. or its subsidiaries
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    Contents Safety instructions 5 About your display 6 Package contents 6 Product features 8 Identifying parts and controls 9 Front view 9 Back view 10 Side view 11 Bottom view 13 Display specifications 14 Touch 15 Support OS 15 Touch sensor input accuracy 15 Speaker specifications 16
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    resolution 58 Dell web management for displays 59 Troubleshooting 64 Self-Test 64 Built-in diagnostics 66 Common problems 67 Product specific problems 69 Touchscreen problems 71 Universal Serial Bus (USB) specific problems 72 Ethernet problems 73 Appendix 74 FCC Notices (U.S. only) and
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    Safety instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation attempt to remove any cover or touch the inside of the monitor. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). Safety
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    About your display Package contents Your display ships with the following components. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your display. Some features may not be available in certain
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    Stylus x 2 Remote control holder Wire Saddle x 3 Camera Wire Saddle x 3 Stylus nib x 2 Power cable (varies by country) Power cable for connecting Optiplex system to display (see Optiplex (Optional)) USB 3.1 upstream cable (enables the USB ports on the display) DP cable (DP to DP) About your display
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    Board Software download instruction • Safety, Environmental and Regulatory Information • Quick Setup Guide Product features The Dell diagonally) 3840 x 2160 (16:9 aspect ratio) resolution, plus full-screen support for lower resolutions. • Video Electronics Standards Association (VESA™) 400 x 400
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    Identifying parts and controls Front view 1 1 5 2 34 Label 1 2 3 4 5 Description Screen drop down touch key IR Lens Power on/off button Power LED indicator Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby
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    Tag label, and Website Refer to this label if you need to contact Barcode, serial number, and Dell for technical support. Service Tag label Regulatory label List of approved regulatory labels. AC to optiplex AC power to optiplex power adapter (optional). AC power connector To connect
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    . Connect to your computer using the USB Type-C cable. The USB Type-C port offer the fastest transfer rate USB 3.1 and the alternate mode with DP 1.2 support the maximum resolution of 3840 x 2160 at 60 Hz, PD 20 V/4.5 A, 15 V/3 A, 9 V/3 A, 5 V/3 A. NOTE: USB Type-C is not
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    6 USB 3.1 upstream Connect the USB cable that comes with your display ports (3) to the computer. Once this cable is connected, you can use the USB downstream connectors on the display and the touch screen function on the display. NOTE: Refer to section on "Input sources and USB pairing". 7
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    Bottom view 1 Label Description 1, 2 Speakers 3 Power on/off button 23 About your display | 13
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    Display specifications Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 163.906 cm (64.53 in.) Active Area Horizontal 1428.5 mm (56.24 in.) Vertical 803.5 mm (31.63 in.) Area 1147799.75 mm2 (1778.87 in
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    point USB HID Compliant Up to 20 points touch Up to 4 pens NOTE: Touch Pen and Eraser differentiation ready (functionality subject to application). Support OS OS Windows Version 7 Pro and Ultimate 8, 8.1 Touch Pen 20 4 20 4 10 Chrome OS Linux kernel version 3.15 (3.10) or later1 20 4 20
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    Note that touch sensor input accuracy is defined relative to the active touch area as defined in the reference drawing. The overall system accuracy, of touch co-ordinates relative to display co-ordinates, is directly affected by integration assembly tolerances. Speaker specifications Speaker rated
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    current Power Consumption • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/USB Type-C signal input support 100-240 VAC / 50 or 60 Hz ± 3 Hz / 6.0 A (Maximum) 100-240 VAC / 50 or 60 Hz ± 3 Hz / 2.0 A (Maximum) 120 V: 42 A (Maximum) at 0°C (cold
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    Physical characteristics Connector type Signal cable type (in-box) Dimensions Height Width Depth Weight Weight with packaging Weight without packaging, with cables and accessories Weight without packaging • DP connector • USB Type-C connector • HDMI connector • Audio line-out • USB 3.1 connector •
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    Environmental characteristics Compliant Standards • ENERGY STAR certified Monitor. • EPEAT registered where applicable. EPEAT registration varies by country. See https://www.epeat.net for registration status by country. • RoHS Compliant. • BFR/PVC Free monitor (excluding external cables). •
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    Pin assignments DP connector Pin number 20-pin side of the connected signal cable 1 ML3(n) 2 GND 3 ML3(p) 4 ML2(n) 5 GND 6 ML2(p) 7 ML1(u) 8 GND 9 ML1(p) 10 ML0(n) 11 GND 12 ML0(p) 13 CONFIG1/(GND) 14 CONFIG2/(GND) 15 AUX CH (p) 16 DP_Cable Detect 17 AUX CH (n) 18
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    USB Type-C port Pin Signal A1 GND A2 SSTXp1 A3 SSTXn1 A4 VBUS A5 CC1 A6 Dp1 A7 Dn1 A8 SBU1 A9 VBUS A10 SSRXn2 A11 SSRXp2 A12 GND Pin Signal B12 GND B11 SSRXp1 B10 SSRXn1 B9 VBUS B8 SBU2 B7 Dn1 B6 Dp1 B5 CC2 B4 VBUS B3 SSTXn2 B2 SSTXp2 B1 GND About
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    HDMI connector Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13
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    RS232 connector Pin number 9-pin side of the connected signal cable 1 Not Used 2 RX 3 TX 4 Not Used 5 GND 6 Not Used 7 Not Used 8 Not Used 9 Not Used About your display | 23
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    RJ-45 connector Pin number 12-pin side of the connected signal cable 1 D+ 2 RCT 3 D- 4 D+ 5 RCT 6 D- 7 GND 8 GND 9 LED2_Y+ 10 LED2_Y- 11 LED2_G+ 12 LED2_G- 24 | About your display
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    Universal Serial Bus (USB) This section gives you information about the USB ports available on your display. Your computer has the following USB ports: • 3 USB 3.1 upstream • 4 USB 3.1 downstream (1 USB charging port) NOTE: The display's USB ports work only when the display is on or in the standby
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    . For more information on LCD Display Pixel Policy, see Dell support site at: https://www.dell.com/pixelguidelines. Maintenance guidelines Cleaning Read and follow the Safety Instructions before cleaning the display. For best practices, follow these instructions in the list below while unpacking
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    Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your display to the computer: 1. Turn off your computer. Remote Control & Batteries, Remote control holder , Stylus, Wire Saddle and manual. 1 2 3 1. Remove cable cover. 2. Insert the Optiplex PC
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    • Slide Optiplex holder back into display. External PC connection Connecting the USB cable USB USB NOTE: Refer to section on input source and USB pairing. Connecting the HDMI cable HDMI HDMI 28 | Setting up the display
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    Connecting the DP cable DP DP Connecting the USB Type-C cable USB Type-C USB Type-C Setting up the display | 29
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    Connecting the optiplex Connecting the HDMI cable HDMI 1 USB 1 Connecting the DP cable USB 3 DP 30 | Setting up the display
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    Cable management for third-party webcam with OptiPlex (Optional) NOTE: Cable management clips are provided in the accessory box, you may use them to mange the cable(s) of a third party webcam or other external devices. Artworks below show the suggested mounting locations for cable clips and a third-
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    Bottom mount - Clip location suggestion 32 | Setting up the display
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    mounting (Screw dimension: M8 x 35 mm). Refer to installation instruction that comes with the 3rd party wall mount that customer purchases • Recommended Wall Mount for this Display can be found in the Dell support website at dell.com/support. NOTE: For use only with UL or CSA or GS-listed wall mount
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    Remote control 1 4. Left Press to move the selection left in OSD menu. 2 10 5. Down 3 Press to move the selection down in OSD menu. 4 11 6. Menu 12 Press to turn on the OSD menu. 5 6 13 7. Brightness - Press to decrease the Brightness. 7 14 8. Volume - 8 15 Press to decrease the
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    battery compartment. 3. Replace the cover. CAUTION: The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions: • Place "AAA" batteries matching the (+) and (-) signs on each battery to the (+) and (-) signs of the battery compartment. • Do not mix battery
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    Operating range of the remote control Point the top of the remote control toward the LCD display's remote sensor during button operation. Use the remote control within a distance of about 7 m from remote control sensor or at a horizontal and vertical angle of within 30° within a distance of about 7
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    Magnet warning statement Avoid interference with pacemakers. Maintain a minimum of 15 cm (6 in.) between product and pacemakers to avoid potential interference, as recommended by manufacturers and the independent research group. If you have any reason to suspect that your product is interfering with
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    Stylus writing nib and Erase nib The smaller diameter tip is meant for writing on the display screen. Hold the stylus similar as to how one would hold a white board marker. • Pen-Palm distance: The distance between the pen tip and the closest part of the palm is 30 mm. To provide users more nature
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    The bigger diameter tip is recognized as an erasing feature, it works similar to how a pencil with an eraser end functions. Replacing the stylus nib When the smaller diameter tip shows signs of wear and tear it can be replaced by unscrewing the front tip. Setting up the display | 39
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    Operating the display Turning on the display Press the Power button to turn the display On and Off. The white LED indicates the display is On and fully functional. A glowing white LED indicates Standby Mode. Touch OSD launcher This display comes with a touch OSD functionalities. Press the OSD
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    Using the touch control launcher Use the touch control icons on the front of the display to adjust the characteristics of the image being displayed. As you use these icons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. 12 345 67 The following table
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    Using the OSD lock function 1. Press the OSD launcher touch key. 2. Touch and hold 12 345 67 for 5 seconds. you can see following select option: Dell 65 Monitor Select Option: The following table describes the touch control icons: Options 1 Description Use this icon to lock OSD menu function.
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    3. Touch and hold for 5 seconds, touch to unlock. Dell 65 Monitor Select Option: Using the On-Screen Display (OSD) menu Accessing the menu system NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to
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    3 Use the OK icon to confirm your selection. OK 4 Use the Back icon to go back to the previous menu. Back Touch OSD control Icon Menu and Submenus Brightness/ Contrast Description Use this menu to activate Brightness/Contrast adjustment. Dell 65 Monitor Brightness/Contrast Input Source
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    Icon Menu and Submenus Description Input Source Use the Input Source menu to select between different video inputs that are be connected to your display. Dell 65 Monitor Brightness/Contrast USB Type-C Input Source DP Color HDMI 1 Display HDMI 2 Audio Menu Personalize Others HDMI 3 Auto
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    Icon Menu and Submenus Color Description Use the Color menu to adjust the color setting mode. Dell 65 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Preset Modes Input Color Format Reset Color Standard RGB Preset Modes When you select Preset Modes, you
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    blue tint with slider set at 10,000K. • Custom Color: Allows you to manually adjust the color settings. Touch the and icons to adjust the Red, Green, -C cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Dell 65 Monitor Brightness/Contrast Input Source Color Display
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    Icon Menu and Submenus Display Description Use the Display menu to adjust image. Dell 65 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Aspect Ratio Sharpness Reset Display Wide 16:9 50 Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3 or 5:4.
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    Icon Menu and Submenus Menu Description Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell 65 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Language
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    Icon Menu and Submenus Personalize Description Dell 65 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Power Button LED USB-A Charging USB-C Charging Fast Wakeup Screen Drop Down Level Screen O Color Wake On Touch Reset Personalization On in On Mode O in
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    Dell 65 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Display Info DDC/CI HDMI CEC LCD Conditioning Firmware IP Address Service Tag Reset Others Factory Reset On O O M2T101 10.0.50.100 ABCDEFG ENERGY STAR® Display Info Select this option to adjust the OSD
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    Monitor Brightness/Contrast Display Info Input Source DDC/CI On Color HDMI CEC Display LCD Conditioning Audio Firmware Menu Personalize Others IP Address Service Tag Reset Others Factory Reset HDMI CEC Allows you to On or Off HDMI CEC function. LCD Helps reduce minor cases of image
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    ® tests. Dell 65 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Display Info DDC/CI HDMI CEC LCD Conditioning Firmware IP Address Service Tag Reset Others Factory Reset On M2T101 10.0.50.100 ABCDEFG ENERGY STAR® Operating the display | 53
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    a particular resolution mode, you can see the following message: Dell 65 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 3840 x 2160, 60Hz or any other monitor listed timing as per the monitor specifications.
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    Select OSD items of On in Standby Mode in Personalize feature, the following message will appear: Dell 65 Monitor Changing to this setting (without symbol) will Increase power consumption,Do you want to continue? Yes No P6524QT If adjust the Brightness level above the default level over 75%, the
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    Dell 65 Monitor No HDMI 1 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P6524QT or Dell 65 Monitor No HDMI 2 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P6524QT or Dell 65 Monitor No HDMI 3 Cable The display will go into Standby Mode in 4 minutes.
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    Dell 65 Monitor No USB Type-C Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P6524QT See Troubleshooting for more information. P6524QT Operating the display | 57
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    on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): • Go to your
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    .100 Dell 65 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Display Info DDC/CI HDMI CEC LCD Conditioning Firmware IP Address Service Tag Reset Others Factory Reset On O O M2T101 10.0.50.100 ABCDEFG ENERGY STAR® Operating the display | 59
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    2. In the computer's IP Properties tab, specify an IP Address by selecting Use the following IP Address and enter the following values: For IP Address: 10.0.50.101 and for Subnet Mask: 255.0.0.0 (leave all other entries as blanks). 3. The IP Address configuration would now look like this: Configure
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    3. The Home page opens: Dell P6524QT Dell P6524QT 4. Click Network Settings tab to see the network settings. Dell P6524QT Operating the display | 61
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    5. Click Monitor Control to see the display's status. 6. Click Firmware Update. You can download the latest drivers from the Dell Support website at www.dell.com/support. Upgrade firmware page and wait for 30 seconds. P6524QT 62 | Operating the display
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    Finished. Click on button to proceed after 8 seconds. 7. Click Security to set a password. 8. Click Crestron to control interface. Configures the setting of Crestron® control system devices. Item Box IP Box Port Box ID Description Configures the IP address of the control system. Configures the IP
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    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your display provides a self-test feature that allows you to check will go into Standby Mode in 4 minutes. P6524QT www.dell.com/P6524QT P6524QT 64 | Troubleshooting
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    display. If your display screen remains blank after you use the previous procedure, check your video controller and computer, because your display is functioning properly. Troubleshooting | 65
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    a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your display, or with your computer and video card. 12 345 67 To run the built-in display is functioning properly. Check the video card and computer. 66 | Troubleshooting
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    The following table contains general information about common display problems you might encounter and the possible solutions: Common Symptoms No For more information on Dell Display Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Troubleshooting | 67
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    Display Quality and PixelPolicy, see Dell Support site at: http://www.dell.com/support/monitors. Brightness Problems Picture too dim • Reset the display Do not perform any troubleshooting steps. Issues smoke or sparks • Contact Dell immediately. Intermittent Problems Display • Ensure that
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    Display cannot • Ensure Wake On Touch is enabled via OSD. non-responsive wake on touch Wake On Touch is default off. Product specific problems Specific Symptoms What You Experience Screen image is Image is too small centered on screen, but does not fill entire viewing area Possible
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    • Set Windows to Projection mode. • Ensure that the USB Type-C cable is not damaged. • Verify if the device can support one of 5 V/9 V/15 V/20 V charging profiles. • Verify if the Notebook requires a >90 W power adaptor. • • Ensure that the USB Type-C cable is not damaged. 70 | Troubleshooting
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    the USB Type-C cable is not damaged. Touchscreen problems Specific Symptoms What You Experience Touch report error Touch cable to allow initialization of the touch module. • Make sure computer supports USB 2.0 or later. • Make sure connect both input source cable and Troubleshooting | 71
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    Universal Serial Bus (USB) specific problems Specific Symptoms What You Experience Possible Solutions USB interface is USB peripherals • Check that your display is USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.1 port. 72 | Troubleshooting
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    USB functionalities Possible Solutions • Refer to input source and USB pairing table. Ethernet problems Specific Symptoms Ethernet not working What You Experience Dell Web Management for Displays Webpage icon appears and is shown on the center for 4 seconds. 12 345 67 Troubleshooting | 73
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    on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. • Online technical assistance - https://www.dell.com
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Model: P6524QT
Regulatory model: P6524QTt
Dell P6524QT
User’s Guide