Dell P8624QT Monitor Users Guide

Dell P8624QT Manual

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  • Dell P8624QT | Monitor Users Guide - Page 1
    Dell P8624QT User's Guide Model: P8624QT Regulatory model: P8624QTt
  • Dell P8624QT | Monitor Users Guide - Page 2
    that helps you make better use of your display. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2023 Dell Inc. or its subsidiaries
  • Dell P8624QT | Monitor Users Guide - Page 3
    Contents About Your Display 5 Package Contents 5 Product Features 7 Identifying Parts and Controls 8 Display Specifications 12 Plug-and-Play 24 LCD Display Quality and Pixel Policy 24 Setting Up the Display 25 Connecting Your Display 25 Wall Mounting 29 Remote Control 30 Magnet Warning
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    Troubleshooting 58 Self-Test 58 Built-in Diagnostics 60 Common Problems 61 Product Specific Problems 62 Touchscreen Problems 64 Universal Serial Bus (USB) Specific Problems 64 Ethernet Problems 65 Appendix 66 Safety Instructions 66 FCC Notices (U.S. only) and Other Regulatory Information
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    About Your Display Package Contents Your display ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your display. Some features may not be available in certain
  • Dell P8624QT | Monitor Users Guide - Page 6
    Stylus x 2 6 | About Your Display Remote control holder Wire Saddle x 3 Stylus nib x 2 Power cable (varies by country) Power cable for connecting Optiplex system to display (see Optiplex (Optional)) USB 3.1 upstream cable (enables the USB ports on the display) DP cable (DP to DP) USB Type-C
  • Dell P8624QT | Monitor Users Guide - Page 7
    Board Software download instruction • Safety, Environmental and Regulatory Information • Quick Setup Guide Product Features The diagonally) 3840 x 2160 (16:9 aspect ratio) resolution, plus full-screen support for lower resolutions. • Video Electronics Standards Association (VESA™) 600 x 400 mm
  • Dell P8624QT | Monitor Users Guide - Page 8
    Identifying Parts and Controls Front view 1 1 Label 1 2 3 4 5 5 2 34 Description Screen drop down touch key IR Lens Power on/off button Power LED indicator Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby
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    Tag label, and Website Refer to this label if you need to contact Dell for 7 Barcode, serial number, and Service technical support. Tag label 8 Regulatory label List of approved regulatory labels. 9 AC to optiplex AC power to optiplex power adapter (optional). 10 AC power connector
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    -C/DisplayPort Connect to your computer using the USB Type-C cable. The USB 3.1 Type-C port offer the fastest transfer rate and the alternate mode with DP 1.2 support the maximum resolution of 3840 x 2160 at 60 Hz, PD 20 V/4.5 A, 15 V/3 A, 9 V/3 A, 5 V/3 A. NOTE: USB Type-C is not
  • Dell P8624QT | Monitor Users Guide - Page 11
    5 USB 3.1 upstream ports Connect the USB cable that comes with your display to the (3) computer. Once this cable is connected, you can use the USB downstream connectors on the display and the touch screen function on the display. NOTE: Refer to section on "Input sources and USB pairing". 6
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    Display Specifications Screen type Panel Type Aspect ratio Viewable image dimensions Diagonal Active Area Horizontal Vertical Area Pixel pitch Pixel per inch (PPI) Viewing angle Horizontal Vertical Panel brightness Contrast ratio Display screen coating Response Time Color depth Color gamut
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    USB HID Compliant Up to 20 points touch Up to 4 pens NOTE: Touch Pen and Eraser differentiation ready (functionality subject to application). Support OS OS Windows Version 7 Pro and Ultimate 8, 8.1 10 Chorme OS Linux kernel version 3.15 (3.10) or later1 Android 4.4 (KitKat) with Linux kernel
  • Dell P8624QT | Monitor Users Guide - Page 14
    Speaker Specifications Speaker rated power Frequency Response Impedance 2 x 20 W 120 Hz - 20 kHz 8 ohm Resolution Specifications Horizontal scan range Vertical scan range Maximum preset resolution Video display capabilities (DP & HDMI playback) 30 kHz to 140 kHz (DP/HDMI) 24 Hz to 75 Hz (DP/
  • Dell P8624QT | Monitor Users Guide - Page 15
    signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/USB Type-C signal input support Input voltage/ frequency/current Output voltage/ frequency/current Inrush current Power Consumption 100-240 VAC / 50 or 60 Hz ± 3 Hz / 7.0 A (maximum
  • Dell P8624QT | Monitor Users Guide - Page 16
    Physical Characteristics Connector type Signal cable type (in-box) Dimensions Height Width Depth Weight Weight with packaging Weight without packaging, with cables and accessories Weight without packaging • DP connector • USB Type-C connector • HDMI connector • Audio line-out • USB 3.1 connector •
  • Dell P8624QT | Monitor Users Guide - Page 17
    Environmental Characteristics Compliant Standards • ENERGY STAR certified Monitor • RoHS Compliant • BFR/PVC Free monitor (excluding external cables). • Arsenic-Free glass and Mercury-Free for the panel only. Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating -20°C to 60°C (-4°F
  • Dell P8624QT | Monitor Users Guide - Page 18
    Pin Assignments DP connector Pin number 20-pin side of the connected signal cable 1 ML3(n) 2 GND 3 ML3(p) 4 ML2(n) 5 GND 6 ML2(p) 7 ML1(u) 8 GND 9 ML1(p) 10 ML0(n) 11 GND 12 ML0(p) 13 CONFIG1/(GND) 14 CONFIG2/(GND) 15 AUX CH (p) 16 DP_Cable Detect 17 AUX CH (n) 18
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    USB Type-C port Pin Signal A1 GND A2 SSTXp1 A3 SSTXn1 A4 VBUS A5 CC1 A6 Dp1 A7 Dn1 A8 SBU1 A9 VBUS A10 SSRXn2 A11 SSRXp2 A12 GND Pin Signal B12 GND B11 SSRXp1 B10 SSRXn1 B9 VBUS B8 SBU2 B7 Dn1 B6 Dp1 B5 CC2 B4 VBUS B3 SSTXn2 B2 SSTXp2 B1 GND About
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    HDMI connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved
  • Dell P8624QT | Monitor Users Guide - Page 21
    RS232 connector Pin number 1 2 3 4 5 6 7 8 9 9-pin side of the connected signal cable RX TX GND Not Used Not Used - About Your Display | 21
  • Dell P8624QT | Monitor Users Guide - Page 22
    RJ-45 connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 12-pin side of the connected signal cable D+ RCT DD+ RCT DGND GND LED2_Y+ LED2_YLED2_G+ LED2_G- 22 | About Your Display
  • Dell P8624QT | Monitor Users Guide - Page 23
    Universal Serial Bus (USB) This section gives you information about the USB ports available on your display. Your computer has the following USB ports: • 3 USB 3.1 upstream • 4 USB 3.1 downstream (1 USB charging port) NOTE: The display's USB ports work only when the display is on or in standby
  • Dell P8624QT | Monitor Users Guide - Page 24
    state which are hard to see and do not affect the display quality or usability. For more information on LCD Display Pixel Policy, see Dell support site at: http:// www.dell.com/support/monitors. 24 | About Your Display
  • Dell P8624QT | Monitor Users Guide - Page 25
    Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your display to the computer: 1. Turn off your computer Control & Batteries, Remote control holder , Stylus, Wire Saddle and manual. 1. Remove cable cover. 2. Insert the Optiplex PC and power adapter
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    • Slide Optiplex holder back into display. External PC connection Connecting the USB cable USB USB NOTE: Refer to section on input source and USB pairing. 26 | Setting Up the Display
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    Connecting the HDMI cable HDMI HDMI Connecting the DP cable DP DP Connecting the USB Type-C cable USB Type-C USB Type-C Setting Up the Display | 27
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    Connecting the Optiplex Connecting the HDMI cable HDMI 1 USB 1 Connecting the DP cable USB 3 DP 28 | Setting Up the Display
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    (Screw dimension: M8 x 35 mm). Refer to installation instruction that comes with the 3rd party wall mount that customer purchases • Recommended Wall Mount for this Display is can be found in the Dell support website at dell.com/support. NOTE: For use only with UL or CSA or GS-listed wall mount
  • Dell P8624QT | Monitor Users Guide - Page 30
    Remote Control 4. Left Press to move the selection left in OSD menu. 5. Down Press to move the selection down in OSD menu. 6. Menu Press to turn on the OSD menu. 7. Brightness Press to decrease the Brightness. 8. Volume Press to decrease the Volume. 9. MUTE Press to turn the mute function on/
  • Dell P8624QT | Monitor Users Guide - Page 31
    battery compartment. 3. Replace the cover. CAUTION: The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions: • Place "AAA" batteries matching the (+) and (-) signs on each battery to the (+) and (-) signs of the battery compartment. • Do not mix battery
  • Dell P8624QT | Monitor Users Guide - Page 32
    Operating range of the remote control Point the top of the remote control toward the LCD display's remote sensor during button operation. Use the remote control within a distance of about 7 m from remote control sensor or at a horizontal and vertical angle of within 30° within a distance of about 7
  • Dell P8624QT | Monitor Users Guide - Page 33
    Magnet Warning Statement Avoid interference with pacemakers. Maintain a minimum of 15 cm (6 in.) between product and pacemakers to avoid potential interference, as recommended by manufacturers and the independent research group. If you have any reason to suspect that your product is interfering with
  • Dell P8624QT | Monitor Users Guide - Page 34
    Stylus writing nib and Erase nib The smaller diameter tip is meant for writing on the display screen. Hold the stylus similar as to how one would hold a white board marker. • Pen-Palm distance: The distance between the pen tip and the closest part of the palm is 30 mm. To provide users more nature
  • Dell P8624QT | Monitor Users Guide - Page 35
    The bigger diameter tip is recognized as an erasing feature, it works similar to how a pencil with an eraser end functions. Replacing the stylus nib When the smaller diameter tip shows signs of wear and tear it can be replaced by unscrewing the front tip. Setting Up the Display | 35
  • Dell P8624QT | Monitor Users Guide - Page 36
    Operating the Display Turning on the Display Press the Power button to turn the display On and Off. The white LED indicates the display is On and fully functional. A glowing white LED indicates Standby Mode. Touch OSD Launcher This display comes with a touch OSD functionalities. Press the OSD
  • Dell P8624QT | Monitor Users Guide - Page 37
    Using the Touch Control Launcher Use the touch control icons on the front of the display to adjust the characteristics of the image being displayed. As you use these icons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. 12 345 67 The following table
  • Dell P8624QT | Monitor Users Guide - Page 38
    Using the OSD lock function 1. Press the OSD launcher touch key. 2. Touch and hold 12 345 67 for 5 seconds. you can see following select option: Dell 86 Monitor Select Option: P8624QT The following table describes the touch control icons: Options 1 Description Use this icon to lock OSD menu
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    3. Touch and hold for 5 seconds, touch to unlock. Dell 86 Monitor Select Option: P8624QT Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD
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    3 Use the OK icon to confirm your selection. OK 4 Use the Back icon to go back to the previous menu. Back Touch OSD Control Icon Menu and Submenus Brightness/ Contrast Description Use this menu to activate Brightness/Contrast adjustment. Dell 86 Monitor Brightness/Contrast Input Source
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    Icon Menu and Submenus Input Source Description Use the Input Source menu to select between different video inputs that are be connected to your display. Dell 86 Monitor Brightness/Contrast Input Source Color USB Type-C DP HDMI 1 Display Audio Menu HDMI 2 HDMI 3 HDMI 4 Personalize Others
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    Icon Menu and Submenus Color Description Use the Color menu to adjust the color setting mode. Dell 86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Preset Modes Input Color Format Reset Color Standard RGB Preset Modes When you select Preset Modes, you
  • Dell P8624QT | Monitor Users Guide - Page 43
    tint with slider set at 10,000K. • Custom Color: Allows you to manually adjust the color settings. Touch the and icons to adjust the Red, Green, Type-C cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Dell 86 Monitor Brightness/Contrast Input Source Color Display
  • Dell P8624QT | Monitor Users Guide - Page 44
    Icon Menu and Submenus Display Description Use the Display menu to adjust image. Dell 86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Aspect Ratio Sharpness Reset Display Wide 16:9 50 Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3 or 5:4.
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    Icon Menu and Submenus Menu Description Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell 86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Language
  • Dell P8624QT | Monitor Users Guide - Page 46
    Icon Menu and Submenus Personalize Description Dell 86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Power Button LED USB-A Charging USB-C Charging Monitor Sleep Screen Drop Down Level Screen O Color Wake On Touch Reset Personalization On in On Mode O in
  • Dell P8624QT | Monitor Users Guide - Page 47
    86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Display Info DDC/CI HDMI CEC LCD Conditioning Firmware IP Address Service Tag Reset Others Factory Reset On O O M2T102 10.0.50.100 ABCDEFG ENERGY STAR® Display Info DDC/CI Select this option to adjust the
  • Dell P8624QT | Monitor Users Guide - Page 48
    Tag Others Reset Others Factory Reset Firmware Current Firmware version. IP Address Show IP Address. Service Tag Show Service Tag. Reset Others Restores other settings, such as DDC/CI, to factory defaults. Factory Reset Restores all preset values to the factory default settings. These
  • Dell P8624QT | Monitor Users Guide - Page 49
    a particular resolution mode, you can see the following message: Dell 86 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 3840 x 2160, 60Hz or any other monitor listed timing as per the monitor specifications.
  • Dell P8624QT | Monitor Users Guide - Page 50
    Select OSD items of On in Standby Mode in Personalize feature, the following message will appear: Dell 86 Monitor Changing to this setting (without symbol) will Increase power consumption,Do you want to continue? Yes No P8624QT If adjust the Brightness level above the default level over 75%, the
  • Dell P8624QT | Monitor Users Guide - Page 51
    If either HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP or USB Type-C input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. Dell 86 Monitor No HDMI 1 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P8624QT or Dell 86 Monitor No
  • Dell P8624QT | Monitor Users Guide - Page 52
    .dell.com/P8624QT or Dell 86 Monitor No USB Type-C Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P8624QT See Troubleshooting for more information. P8624QT P8624QT P8624QT 52 | Operating the Display
  • Dell P8624QT | Monitor Users Guide - Page 53
    .100 Dell 86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Display Info DDC/CI HDMI CEC LCD Conditioning Firmware IP Address Service Tag Reset Others Factory Reset On O O M2T102 10.0.50.100 ABCDEFG ENERGY STAR® Operating the Display | 53
  • Dell P8624QT | Monitor Users Guide - Page 54
    2. In the computer's IP Properties tab, specify an IP Address by selecting Use the following IP Address and enter the following values: For IP Address: 10.0.50.101 and for Subnet Mask: 255.0.0.0 (leave all other entries as blanks). 3. The IP Address configuration would now look like this: Configure
  • Dell P8624QT | Monitor Users Guide - Page 55
    3. The Home page opens: 4. Click Network Settings tab to see the network settings. Operating the Display | 55
  • Dell P8624QT | Monitor Users Guide - Page 56
    5. Click Display Control to see the display's status. 6. Update Firmware. You can download the latest drivers from the Dell Support website at www.dell.com/support. 7. Upgrade firmware page and wait for 30 seconds. 56 | Operating the Display
  • Dell P8624QT | Monitor Users Guide - Page 57
    8. Finished. Click on button to proceed after 8 seconds. 9. Click Security to set a password. 10. Click Crestron® to control interface. Configures the setting of Crestron® control system devices. Item Description Box IP Configures the IP address of the control system. Box Port Configures the IP ID
  • Dell P8624QT | Monitor Users Guide - Page 58
    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your display provides a self-test feature that allows you to check will go into Standby Mode in 4 minutes. P8624QT www.dell.com/P8624QT P8624QT 58 | Troubleshooting
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    the video cable becomes disconnected or damaged. 5. Turn off your display and reconnect the video cable; then turn on both your computer and the display. Troubleshooting | 59
  • Dell P8624QT | Monitor Users Guide - Page 60
    a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your display, or with your computer and video card. 12 345 67 To run the built-in is functioning properly. Check the video card and computer. 60 | Troubleshooting
  • Dell P8624QT | Monitor Users Guide - Page 61
    Quality and PixelPolicy, see Dell Support site at: http://www.dell.com/support/monitors. Brightness Problems Picture too dim or • problem No Audio • Check PC setting if the playback is correctly selected. • Checking other video cables. • Ensure that the Speaker is enabled via OSD Troubleshooting
  • Dell P8624QT | Monitor Users Guide - Page 62
    . • Restart the computer in safe mode. Safety Related Issues Visible signs of • Do not perform any troubleshooting steps. smoke or sparks • Contact Dell immediately. Intermittent Problems Display malfunctions on & off • Ensure that the video cable connecting the display to the computer is
  • Dell P8624QT | Monitor Users Guide - Page 63
    No charging when using USB Type-C connection to computer, laptop, and so on No charging • Verify if the device can support one of 5 V/9 V/15 V/20 V charging profiles. • Verify if the Notebook requires a >90 W power adaptor. Type-C cable is not damaged. laptop, and so on Troubleshooting | 63
  • Dell P8624QT | Monitor Users Guide - Page 64
    touch module. Touch function miss alignment or • Make sure computer supports USB 2.0 or later. no touch function • Make sure connect ' setting is enabled. Universal Serial Bus (USB) Specific Problems Specific Symptoms USB interface is not working SuperSpeed USB 3.1 . 64 | Troubleshooting
  • Dell P8624QT | Monitor Users Guide - Page 65
    not working No USB functionalities Refer to input source and USB pairing table. Ethernet Problems Specific Symptoms Ethernet not working What You Experience Possible Solutions Dell Web • Ensure network icon appears and is shown on the center for 4 seconds. 12 345 67 Troubleshooting | 65
  • Dell P8624QT | Monitor Users Guide - Page 66
    hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information ( 3. Click Contact Us next to the country dropdown. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that
  • Dell P8624QT | Monitor Users Guide - Page 67
    scenario below that best describes the computer system you are using, and follow the given steps. Dell computer 1. Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your graphics adapter, attempt to set the
  • Dell P8624QT | Monitor Users Guide - Page 68
    x 2160 again. NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports the video resolution. 68 | Appendix
  • Dell P8624QT | Monitor Users Guide - Page 69
    the display, unplug the display power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the display. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your display: • To clean your anti-static
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Model: P8624QT
Regulatory model: P8624QTt
Dell P8624QT
User’s Guide