Dell PowerEdge KVM 2160AS Dell 1082DS/2162DS/4322DS Remote Console Switch S
Dell PowerEdge KVM 2160AS Manual
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- Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Dell™ Remote Console Switch Software User's Guide Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. 590-1022-501A August 2010 Model 1082DS/2162DS/4322DS Remote Console Switch - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Powerful Customization Capabilities 1 Extensive Remote Console Switch Network Address Capabilities. . . . . 5 2 Installation 7 Installing the Software 9 Uninstalling the Software 10 Starting the Software 10 Configuring Switches and Target Devices . . . . . 11 Web Interface Installation and Setup - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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a Remote Console Switch (Dell or Avocent) . . 17 Accessing Your Remote Console Switch 25 Launching the VNC or RDP Viewer 27 Changing Server and Switch Properties 27 General Properties 27 Server Network Properties 29 Switch Network Properties 29 Information Properties 30 Server Connections - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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the Viewer 49 Accessing Servers from the RCS Software 49 Interacting With the Server Being Viewed 51 Viewer Window Features 52 Adjusting the Viewer 54 Adjusting the Viewer Resolution 57 Adjusting the Video Quality 58 Minimizing Remote - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Virtual Media 80 Mapping Virtual Media Drives 81 Virtual Media Connection Status 82 Virtual Media Sessions 82 A Appendix A: Updating RCS Software . . . 87 B Appendix B: Keyboard and Mouse . . . . 89 C Appendix C: TCP Ports 93 D Appendix D: Technical Support 95 Index 97 vi Contents - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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1 Product Overview The Dell™ Remote Console Switch (RCS) software is a cross-platform management application that allows you to view and control the Dell Remote Console Switch and all attached servers. The cross-platform design ensures compatibility with most popular operating systems and hardware - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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permissions from a single network-wide authentication source. The Remote Console Switch can authenticate using the standard Active Directory schema, or the Dell Extended Schema in order to maximize compatibility with all of your Dell hardware. System Components The software contains the following - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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a switch to configure. Video Viewer Users access and manage target devices through the Video Viewer. You can use predefined macros and choose which macro group is displayed on the Video Viewer Macros menu. You can open the Video Viewer to connect to target devices on the Remote Console Switch. For - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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NOTE: Dell SIP modules are supported on directly connected Avocent switches. Operating Features The RCS software features include target device naming, target device name displays, sorting, and IPv4 and IPv6 network address capabilities. Appendix B: Keyboard and Mouse lists the Explorer navigation - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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IP address and router address dynamically from the router) autoconfiguration. Switch firmware upgrades and emergency boot firmware upgrades are supported for both TFTP and FTP servers while in IPv4 mode. The IPv6 mode is a stateless, auto-configuration connection. While in IPv6 mode, switch firmware - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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6 Product Overview - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Supplied with the Software The software is shipped with appliances on a Remote Console Switch Software CD. The user documentation is available as an option on the Help menu from the Remote Console Software Explorer window. Supported XP Professional and Standard with Service Pack 3 • Microsoft Windows - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Windows Vista Standard, Business with Service Pack 1, and Enterprise • 536 (16-bit) colors Supported Browsers Computers used to access the Web interface and client computers running the software must the software must have Java Runtime Environment (JRE) 1.6.0_11 or higher installed. The switch will - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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program (replace "drive" with your CD-ROM drive letter): drive:\WIN32\SETUP.EXE. 2 Follow the on-screen instructions. To install on a Linux system: 1 Insert the RCS software CD-ROM into your CD-ROM drive. 2 If AutoMount is supported and enabled, proceed to step 3. -or- If your system does not - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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subdirectory and enter the following command (the quotation marks are required): "Uninstall Dell Remote Console Software.exe" The uninstall wizard starts. Follow the on-screen instructions. To uninstall the software on Linux operating systems, complete the following steps: 1 Open a command window - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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user switch and for user access to target devices. For switch-specific information, see the Installation and User's Guide for the switch. To add switches, complete the following steps: 1 Install the software switch you want to manage. 6 After one software . 7 From the software on a second computer - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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see the Dell Remote Console Switch Installation and User's Guide. To configure the Remote Console Switch, complete the following steps: 1 Connect a terminal or PC running the terminal emulation software to the configuration port on the back panel of the switch using the supplied serial cable. The - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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ipaddress>]:, where "port#" is the number you specified in the serial console. If you are using an IPv6 address, you must enclose the address in square brackets. 2 The log in window opens. Type your username and password and click OK. 3 The web interface opens and displays the Connections tab - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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NOTE: To use the Web interface, Java Runtime Environment (JRE) version 1.6.0_11 or higher must be installed on your computer. The KVM Switch will attempt to detect Java on your PC. If Java is not installed, download it from http://www.java.com, then associate the JNLP file - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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be completed. Figure 3-1 highlights these navigation features. Click one of the View Selector tabs to view your system organized by categories: Remote Console Switches, Servers, Sites, or Folders. The Explorer's default display is user-configurable. You can have it automatically open to any one of - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Selector tabs for choosing the Explorer view. 3 Group Selector pane: Contains a tree view representing the groups that are available for the current View Selector tab. The selected group controls what is displayed in the Unit Selector pane when the Remote Console Switches, Sites or Folder tabs are - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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in descending order. Adding a Remote Console Switch (Dell or Avocent) In addition to the Dell Remote Console Switch, the RCS software can also be used to manage Avocent switches. Therefore, as part of the process of adding a Remote Console Switch to your RCS software database, you will be prompted - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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appears in the Unit list. You may either manually add or discover a Remote Console Switch. You may add a unit with either an IPv4 or an IPv6 address. To add a new Remote Console Switch with an assigned IP address: 1 Select File - New - Remote Console Switch from the Explorer menu. -or- Click the New - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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box. 8 Click Next. 9 The Configure Tiered Switches dialog box appears if the RCS software detects an attached legacy switch. This dialog box contains a list of all SIP EIDs retrieved from the Remote Console Switch and the tiered switches to which they are connected, if any. When this dialog box - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Remote Console Switch from the Explorer menu. -or- Click the New Remote Console Switch task button. The New Remote Console Switch wizard appears. 2 Click Next to continue. The Product Type dialog box appears and prompts you to select the Remote Console Switch vendor and product. 20 Basic Software - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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. NOTE: The Remote Console Switch supports DHCP (Dynamic Host Configuration protocol) and static IP addressing. Dell recommends that IP addresses be reserved for each unit and that they remain static while the Remote Console Switch units are connected to the network. Basic Software Operation 21 - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Click Next. 9 The Configure Tiered Switches dialog box appears if the software detects an attached legacy switch. This dialog box contains a list of all SIP and Avocent IQ module EIDs retrieved from the Remote Console Switch and the tiered switches to which they are connected, if any. a The Existing - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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of IP addresses you wish to search on the network in the To Address and From Address boxes. IPv6 addresses are entered in hexadecimal FD00:172:12:0:0:0:0:33 notation or compressed FD00:172:12::33 notation. 3 You may also change the default HTTP and HTTPS port numbers, if the Remote Console Switch - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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process failed. Click Done when you are finished reviewing the list. NOTE: If a Remote Console Switch already exists in the database with the same IP address as a discovered unit, then the discovered switch will be ignored and will not display on the next Wizard page. 24 Basic Software Operation - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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of the software session. NOTE: You can clear the login credentials and re-login under another username and password by selecting Tools - Clear Login Credentials. Figure 3-7. Remote Console Switch View Tab Selected To log into a Remote Console Switch: 1 Click the Remote Console Switches tab in - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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about the on-board web interface, see the Remote Console Switch Installation and User Guide. -or- Click Cancel to exit without logging in. To search for a Remote Console Switch in the system: 1 Click the Remote Console Switch tab in the software and insert your cursor in the search text box - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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connected server. You can also assign the switch or server to a site, location, or folder. For servers, you can change the type. To change general properties: 1 In the software, click the Remote Console Switch or Server tab and then select an individual unit in the Unit Selector list. 2 Select View - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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. -or- Click OK to save the new settings and close the Properties window. -or- Click Cancel to exit without saving the new settings. 28 Basic Software Operation - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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you were to reconfigure your network, you can use the Network tab to change the IP address for a switch. To change network properties: 1 In the software, click the Remote Console Switches tab and then select an individual unit in the Unit Selector list. 2 Select View - Properties from the Explorer - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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box appears. 3 Click the Network tab and type in the address of the Remote Console Switch. This field can contain an IP dot notation or a domain In the software, click the Remote Console Switches or Server tab and then select an individual unit in the Unit Selector list. 2 Select View - Properties - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Cancel to exit without saving the new settings. Server Connections Properties The Connections tab displays the physical connection path that is used to access this server and the connection type, such as video. To view connection properties: 1 In the software, click the Server tab and then select an - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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be useful for automatic replacement of variables such as IP address, port number, user name and password. For VNC commands that do not 1 Select a server in the unit list. 2 Select View - Properties from the Remote Console Switch Explorer menu. - or - Click the Properties task button Software Operation - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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software will automatically replace these variables when the application runs. 9 Enable/disable the Launch in command window check box. When enabled, the user variables such as IP address, port number, user name and list. 2 Select View - Properties from the Remote Console Switch Explorer menu. - - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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dialog box. NOTE: While the browser will connect to any URL, if the Browser Network property is set for the server, this feature is particularly applicable for servers configured with a service processor management interface, such as the integrated Dell Remote Access Card (iDRAC). To launch the - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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the RCS online help is opened. You can either enable the default browser application of the current computer or select among other available browsers. Basic Software Operation 35 - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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To view or change the default browser, complete the following steps: 1 Select Tools - Options • Click Cancel to exit without saving the new settings. Changing DirectDraw Support (Windows OS Only) The software supports DirectDraw, a standard that allows direct manipulation of video display memory, - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Remote Console Switch and software use port 80 as the default HTTP port and port 443 as the default HTTPS port. You can change the default port numbers used in the HTTP/HTTPS Ports HTTPS Ports tab. 3 Type the new default HTTP and HTTPS port numbers. 4 Click OK. VNC Options The software supports user- - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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of variables such as IP address, port number, user name, and password user-specified RDP application will be launched from within an OS command window. 6 Click OK. Organizing Your System The Sites and Folders view tabs in the RCS software allow you to organize and manage your Remote Console Switches - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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system for individual servers. For example, you might want to create a folder for critical servers or for remote servers. You may change the order and sorting of the Unit Selector list by clicking in the column . Figure 3-11 shows an example of customized field names. Basic Software Operation 39 - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Figure 3-10. Sites View Tab Selected Modifying Custom Field Names Custom field names allow you to change the Site, Department, and Location column heading names that appear in the Group and Unit Selector panes in the software. This allows you to group Remote Console Switches and servers in ways - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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pane. Creating Folders To create a new folder: 1 Select the Folders View Selector tab. 2 Click the Folders node and select File - New - Remote Console Switch or server to a Site, Department, Location or Folder in the software. This menu item is only enabled when a single Remote Console Switch - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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context-sensitive. You can select and rename a Remote Console Switch or a server from the Unit list. You can select and rename server types, sites, departments, and folder names in the tree view of the Group Selector pane. To delete a Remote Console Switch or server: 42 Basic Software Operation - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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the number of units to be deleted. If you are deleting a Remote Console Switch, the dialog box includes a Delete Associated Servers check box. Click to , or folder you wish to delete from the Group Selector pane in the RCS software. 2 Select Edit - Rename. The Rename dialog box appears. 3 Type a - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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is only enabled when the check box is disabled. To modify the selected view on startup: 1 Select Tools - Options from the Explorer menu in the RCS software. The Options dialog box appears. 2 Select Remote Console Switches, Servers, Sites, or Folders from the dropdown list. 3 Click OK to save the - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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. Changing the Default Browser You can specify which browser launches when viewing a server URL in a browser window. You have the option of to export the database for use in another application. Saving a Database The RCS software allows you to save a copy of the local database. The saved database can - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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from the local database to an ASCII Comma Separated Value file (CSV) or Tab Separated Value file (TSV). The following database fields will be exported. Remote Console Switch Flag Type Name 46 Basic Software Operation - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Location Description Contact Name Contact Phone # Comments Browser URL Telnet Port NOTE: The Address field only applies to Remote Console Switches and the Browser URL field only applies to servers. In the export was successful and you are returned to the main window. Basic Software Operation 47 - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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48 Basic Software Operation - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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You can connect to a server in the Remote Console Switch system using the Viewer. The Viewer allows you full keyboard, monitor, and mouse control over a server. You can also scan through a customized list of servers by enabling individual servers to appear in the Thumbnail Viewer. This view contains - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Figure 4-1. RCS Software - Servers Tab To access a server: 1 Click the Servers tab in the Explorer. 2 Select a server in the Unit Selector pane. 3 Click the Connect Video task button. -or- Right-click on the server. A pop-up menu appears. Select Connect Video. -or- Double-click the server name. -or - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Review the results of your search. -or- Click the Clear Results button to display the entire list again. Interacting With the Server Being Viewed Once you have connected : If you are experiencing slow mouse response during a remote video session, deactivate mouse acceleration in the operating system - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Viewer Window Features Figure 4-2. Viewer Window 1 Menu bar: Access many of the features in the Viewer. 2 Accessed server desktop: Interact with your server through this window. Viewer Menu Bar Figure 4-3. Viewer Menu Bar 1 2 3 45 1 Thumbtack: Click to lock the menu bar in place. This prevents - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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macros. By default, the Align Local Cursor, Refresh Image, and Single Cursor Mode buttons are displayed. 4 Connection Status Indicator: The connection status indicator indicates how the user is connected to the appliance for this server. For more information see "Session Sharing Options" on page 71 - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Table 4-2. Smart Card Status Indicators Icon Description A smart card is not in the smart card reader, or a smart card reader is not attached. A smart card is in the smart card reader but has not been mapped. A smart card is mapped. Adjusting the Viewer You can adjust the Viewer settings to - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Figure 4-4. Session Options Dialog Box - Toolbar Tab Setting the Toolbar Hide Delay Time Unless the Thumbtack button has been clicked, the toolbar will disappear when you remove the mouse cursor. You can change the interval between the removal of the mouse cursor and the disappearance of the - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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the Viewer toolbar. The local cursor will align with the cursor on the remote server. To enter full screen mode: Click the Maximize button in the top right-hand corner of the Viewer. -or- From the Viewer menu, select View - Full Screen. The desktop window will disappear and only the accessed server - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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to match the input resolution selected by the primary user of that channel. This prevents the primary user's display from being affected. If the resolution size of the Viewer window: From the menu bar, select View - Scaling - Auto Scale to allow the server image to be scaled automatically. -orFrom the - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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the color depths at which the digital image can be compressed. The Remote Console Switches support the Dambrackas Video Compression (DVC) algorithm, which enables the RCS software users to adjust the number of viewable colors in a remote session window. You may choose to display more colors for the - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Adjust Dialog Box NOTE: If you use the on-board web interface to launch the Viewer, the Manual Video Adjust dialog box will appear as shown above. If you use the RCS software to launch the Viewer, there will also be a Help button above the Close button. 1 Image Capture Width 2 Pixel Sampling - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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To minimize remote video pixel discoloration: 1 From the Viewer menu, select Tools - Manual Video Adjust. The Manual Video Manual Video Adjust for fine incremental adjustments. NOTE: Reducing the noise threshold to zero causes constant video refresh, high network usage, and a flickering video. Dell - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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mouse scaling, and resynchronize your mouse should it no longer track properly. Dell recommends turning off the local cursor by setting the Local Cursor option to None. This will leave only one cursor on the screen, the remote cursor, and will simplify navigation. Figure 4-8. Viewer Mouse Session - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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levels of network and other noise in different environments. To minimize mouse trailing, you may need to reduce the Noise Threshold in the Manual Video Adjust response or if the mouse pointers get out of sync during a remote video session, you may want to deactivate the mouse acceleration in the - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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supports DirectDraw and the additional performance is desired, follow the instructions below to enable DirectDraw. To enable or disable DirectDraw: 1 In the Explorer window, select Tools - Options. 2 Click to enable or disable the DirectDraw check box. 3 Click OK. 4 Restart the RCS software. Viewing - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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will be included in the scan sequence again. If another user has an active connection to a server, the server will be skipped and a red "X" will be displayed in the indicator light below the frame. The RCS software can scan connected servers on multiple Remote Console Switches. 64 Using the Viewer - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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- Scanning Servers To access the Scan mode in the RCS software: 1 In the Explorer, select the Remote Console Switches, Servers, Sites, or Folders tab. 2 Select two or more servers in the Unit Selector pane by pressing the key. -or- Press the key. - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Console Switch was not available), or because of some other reason. When the mouse pointer box appears. 2 Enter the time each thumbnail will be active during the scan (10 to 60 seconds) in the View Time Per Server box. 3 Enter the length of time the scan stops between each server (5 to 60 seconds) in - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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item state can be toggled from checked (enabled) to unchecked (disabled) each time it is selected. NOTE: If a server is being accessed by a user, the Enable menu will be disabled for that server thumbnail. To pause or restart a scan sequence: From the Thumbnail Viewer, select Options - Pause Scan - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Figure 4-11. Viewer Macro Menu Expanded - Windows Option Figure 4-12. Viewer Macro Menu Expanded - Sun Option 68 Using the Viewer - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Table 4-3. Viewer Macro Menu Expanded - Linux Option Session Options - General Tab The General tab in the Session Options dialog box allows you to control the Keyboard Passthrough option in non-full screen mode, the Menu Activation Keystroke, and the Background Refresh selection. The Keyboard Pass- - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Figure 4-13. Session Options - General Tab The Menu Activation Keystroke list (None, Pause, and F1-F12) allows you to select a keystroke that activates the toolbar. The Background Refresh check box allows you to specify whether background refreshing occurs. When this option is selected the Viewer - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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image is saved to the clipboard and can be pasted into a document or image editing application. NOTE: The Capture to Clipboard function is user to share without having any control over the connection. When you attempt to open a Video session with a device that is already being viewed by another user - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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-up menu. • Select a Remote Console Switch in the Unit list and press Enter. 3 Select the Global - Sessions subcategory. 4 Select Enable Share Mode in the Connection Sharing area. 5 You can choose to select Automatic Sharing. This enables secondary users to automatically share a KVM session without - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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sessions or it is not a Remote Console Switch. Exclusive Mode If session sharing and exclusive connections are enabled, you can create an exclusive KVM session. When operating a session in exclusive mode, you cannot receive any share requests from other users. However, administrators can choose to - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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• Select a Remote Console Switch in the Unit list and press Enter. 1 Select the Global - Sessions subcategory. 2 Select the Enable Shared Sessions check box in the Connection Sharing area. 3 Select Exclusive Connections in the Connection Sharing area. Only the primary user of a shared connection or - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Stealth Connection Administrators can connect to a target device in stealth mode to view the video output of a remote user undetected. When in stealth mode, the administrator does not have keyboard or mouse control over the target device. To enable stealth KVM sessions on a switch, complete the - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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• you do not have the necessary access rights (Stealth permissions follow Preemption permissions) • the switch the target device is connected to is not a Remote Console Switch Preemption Mode Preemption provides a means for users with sufficient privilege to take control of a server from another - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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being viewed is attached to an Avocent switch. Preemption of a Local User/Remote Administrator by a Remote Administrator If an administrator attempts to access a server that is being accessed by the local user or by another remote administrator with equal privileges, the currently connected user - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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the popup menu. • Select the target device and press Enter. When another user is viewing this target device, a message indicates that the target device is already involved in a KVM session. If the switch has connection sharing enabled, you are given the option to share the session. For information - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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a given server, a Dell USB2 SIP, Dell USB2+CAC SIP, Avocent MPUIQ-VMC, DSAVIQ-PS2M, or DSAVIQ-USB2 module must be used to connect that server to the KVM. • A virtual media session cannot be opened to a server that is connected to a passive expansion module. • The target device must support the types - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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associated active KVM session, either the original user (User A) can reconnect or a different user (User B) can connect to that channel remotely from the appliance using the Viewer, which may be launched from the on-board web interface or the RCS software. The virtual media client will allow a user - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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consists of three main areas: the Floppy Drive section, the CD/DVD section, and the Status section. If the virtual media session is locked to a KVM session, there will be a locked icon at the top right of the virtual media client screen. Mapping Virtual Media Drives To map a virtual media drives - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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view, click Details again. Virtual Media Sessions A virtual media session is when two USB connections are made through a single cable. These connections KVM session. If the KVM session is closed, the virtual media session will end. (For example, if the KVM session is preempted, closed by a user - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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a Virtual Media Session A virtual media session can also be reserved to allow only a specified user name or administrator to access or close a session. If you want to continue a virtual media session after the KVM session is closed, you can reserve the virtual media session. If the virtual media - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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be lost. Virtual Media and USB2 Constraints The virtual media feature of the Remote Console Switch enables you to connect to the USB port of an attached device. With this feature, a user located at the switch or using the RCS software can access a local USB storage device, such as a USB CD/DVD-ROM - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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support booting from an external USB 2.0 device: • Windows Server 2003 • Windows XP • Windows 2000 Server with Service Pack 4 (SP4) or later To determine if your computer can be booted from virtual media, complete the following steps: 1 Connect a USB CD/DVD-ROM drive to the Remote Console Switch - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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• Insert a USB 1.1 Hub between the USB2 cable and the target device and try booting again. • Contact the manufacturer of the target device for information on availability or plans of a BIOS revision that will support booting from a composite USB 2.0 device. 86 Using the Viewer - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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your system, ensure that you have the latest version of the RCS software available from Dell support website at dell.com/support. To update the RCS software: 1 Download the update file from the Dell support website dell.com/support. 2 Double-click on the installer. The installer will check to see if - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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88 Appendix A: Updating RCS Software - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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of the area (right pane disappears) if the divider has the focus. Click + Mouse Moves the divider left or right. Drag Table B.2: Tree View Control Keyboard and Mouse Shortcuts Operation Description Mouse Single- Deselects the existing selection and selects the node the mouse Click pointer is - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Table B.2: Tree View Control Keyboard and Mouse Shortcuts Operation Enter Home End Description Alternately collapses/expands the node that has focus. Only applies to nodes that have children. - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Table B.3: Keyboard and Mouse Operations for the Unit List Operation Shift + Mouse Click Ctrl + Mouse Click Mouse doubleclick Description Deselects any existing selection and selects the range of rows between the current focus point and the row the mouse pointer is over when the mouse is clicked. - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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92 Appendix B: Keyboard and Mouse - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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The following table lists the functions performed by the Remote Console Switch and which ports are used. Table C-1. Ports Used Port Function TCP 80/443 Default HTTP/HTTPS. TCP 2068 Video Viewer video, keyboard, mouse, user authentication, and virtual media. TCP/UDP 3211 Management and install - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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94 Appendix C: TCP Ports - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2 Check our web site at dell.com/support to search the knowledge base or use the on-line service request. 3 Call the Dell Technical Support location nearest you. Appendix D: Technical - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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96 Appendix D: Technical Support - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Avocent IQ module, 3, 19, 22 Avocent switch, 17 D Database using the Explorer exporting, 46 loading, 46 saving, 45 DirectDraw using the Viewer, 63 B Browser configuring application to launch, 35 Browsers accessing a server, 34 supported by the Remote Console Switch Software, 8 C Connect Video task - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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into a Remote Console Switch, 25 Microsoft Windows uninstalling on, 10 Mouse acceleration, 13 shortcuts, 89 using the Viewer adjusting, 61 improving performance, 62 minimizing trailing, 62 reducing cursor flickering, 63 setting the scaling, 61 Multiple connections, 4 N Network configuration, 12 - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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10 To view or change the default browser, 36 Product list, 21 Q Quick setup appliances and users, 12 R Red Hat Linux uninstalling on, 10 Registry, 87 Remote Console Switch accessing, 25 adding, 17 changing properties, 27, 31 discovering, 23 logging in, 25 Remote Console Switch Software updating, 87 - Dell PowerEdge KVM 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Target devices name displays, 4 naming, 4 TCP ports, 93 Technical support, 95 Terminal applications, 12 Thumbnail Viewer navigating, 66 overview, 49 scanning servers, 63 viewing status indicators, 65 Tiered switch using the Remote Console Switch Software configuring, 22 Time Between Servers, 64, 66
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Dell™ Remote Console Switch
Software User’s Guide
Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better
use of your computer.
CAUTION:
A CAUTION indicates potential damage to hardware
or loss
of data if instructions are not followed.
WARNING
: A WARNING indicates a potential for property damage,
personal injury or death.
___________________
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
1082DS/2162DS/4322DS Remote Console Switch