Dell PowerVault LTO4-120HH Owner's Manual
Dell PowerVault LTO4-120HH Manual
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Dell PowerVault LTO4-120HH manual content summary:
- Dell PowerVault LTO4-120HH | Owner's Manual - Page 1
Dell DR4100 Systems Owner's Manual Regulatory Model: E14S Series Regulatory Type: E14S001 - Dell PowerVault LTO4-120HH | Owner's Manual - Page 2
how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc. Trademarks used in this text: Dell™, the Dell logo, Dell Boomi™, Dell Precision™ , OptiPlex™, Latitude™, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic - Dell PowerVault LTO4-120HH | Owner's Manual - Page 3
Contents Notes, Cautions, and Warnings 2 1 About Your System...7 Front-Panel Features And Indicators...7 Diagnostic Indicators...8 Hard-Drive Indicator Patterns...10 Back-Panel Features And Indicators...11 NIC Indicator Codes...12 Power Indicator Codes...13 Other Information You May Need...13 2 - Dell PowerVault LTO4-120HH | Owner's Manual - Page 4
3 Installing System Components 29 Recommended Tools...29 Inside The System...29 Front Bezel (Optional)...30 Removing The Front Bezel...30 Installing The Front Bezel...31 Opening And Closing The System...31 Opening The System...31 Closing The System...32 Cooling Shroud...32 Removing The Cooling - Dell PowerVault LTO4-120HH | Owner's Manual - Page 5
(Back)...75 I/O Panel...76 Removing The I/O Panel...76 Installing The I/O Panel...77 System Board...78 Removing The System Board...78 Installing The System Board...80 4 Troubleshooting Your System 81 Safety First-For You And Your System...81 - Dell PowerVault LTO4-120HH | Owner's Manual - Page 6
Device...81 Troubleshooting A Serial I/O Device...82 Troubleshooting A NIC...82 Troubleshooting A Wet System...82 Troubleshooting A Damaged System...83 Troubleshooting The System Battery...84 Troubleshooting Power Supplies...84 Troubleshooting Cooling Problems...84 Troubleshooting Cooling Fans...85 - Dell PowerVault LTO4-120HH | Owner's Manual - Page 7
describes the front-panel features and indicators of the Dell DR4100 system. Figure 1. Front-Panel Features and Indicators shutdown before power to the system is turned off. Used to troubleshoot software and device driver errors when running certain operating systems. This button can be pressed - Dell PowerVault LTO4-120HH | Owner's Manual - Page 8
Connector Use this button only if directed to do so by qualified support personnel or by the operating system's documentation. 5 Hard drives Up A slide-out label panel which allows you to record system information such as Service Tag, NIC, MAC address, and so on as per your need. Diagnostic - Dell PowerVault LTO4-120HH | Owner's Manual - Page 9
or System Messages for the specific issue. If it is due to a problem with the power supply, check the LED on the power supply. Re-seat the power supply by removing and reinstalling it. If the problem persists, see Getting Help. Temperature indicator Condition The indicator blinks amber if - Dell PowerVault LTO4-120HH | Owner's Manual - Page 10
Action Restart the system. Update any required drivers for the PCIe card. Re-install the card. If the problem persists, see Getting Help. Hard-Drive Indicator Patterns The following topic describes the hard-drive indicator patterns of the Dell DR4100 system. Figure 2. Hard-Drive Indicators 1. hard - Dell PowerVault LTO4-120HH | Owner's Manual - Page 11
off six seconds Back-Panel Features And Indicators The following topic describes the back-panel features and indicators of the Dell DR4100 system. Figure 3. Back-Panel Features And Indicators Item Indicator, Button, or Icon Connector 1 System identification button 2 System identification - Dell PowerVault LTO4-120HH | Owner's Manual - Page 12
(2) (back) Two hot-swappable 2.5 inch hard drives. NIC Indicator Codes The following topic describes the NIC indicator codes of the Dell DR4100 system. Figure 4. NIC Indicator 1. link indicator 2. activity indicator Indicator Link and activity indicators are off Link indicator is green Link - Dell PowerVault LTO4-120HH | Owner's Manual - Page 13
the power supply and that the power supply is operational. Indicates a problem with the power supply. CAUTION: When correcting a power supply mismatch, versa, you must power down the system. CAUTION: AC power supplies support both 220 V and 110 V input voltages. When two identical power supplies - Dell PowerVault LTO4-120HH | Owner's Manual - Page 14
• The Getting Started Guide that shipped with your system provides an overview of setting up your system, and technical specifications. This document is available online at dell.com/support/manuals. • The rack documentation included with your rack solution describes how to install your system into a - Dell PowerVault LTO4-120HH | Owner's Manual - Page 15
user interface. The exact LC2 feature set is determined by the iDRAC license purchased. For more information, see the Dell LC2 documentation at dell.com/support/manuals. Enters the BIOS Boot Manager. Starts Preboot eXecution Environment (PXE) boot. From the System Setup, you can: • Change the - Dell PowerVault LTO4-120HH | Owner's Manual - Page 16
until you restart the system. System Setup Options System Setup Main Screen NOTE: Unified Extensible Firmware Interface (UEFI) Boot Manager is not supported. BIOS Boot Manager is the default boot mode. Menu Item System BIOS iDRAC Settings Device Settings Description This option is used to view - Dell PowerVault LTO4-120HH | Owner's Manual - Page 17
setup password, TPM security, and so on. It also enables or disables support for local BIOS update, the power and NMI buttons on the system. Miscellaneous the BIOS version installed on the system. System Service Tag Displays the system Service Tag. System Manufacturer Displays the name of system - Dell PowerVault LTO4-120HH | Owner's Manual - Page 18
. Node Interleaving Serial Debug Output If this field is Enabled, memory interleaving is supported if a symmetric memory configuration is installed. If Disabled, the system supports asymmetric Non-Uniform Memory Architecture (NUMA) memory configurations. By default, Node Interleaving option - Dell PowerVault LTO4-120HH | Owner's Manual - Page 19
in each processor. By default, the Number Processor of Cores per Processor option is set to All. Processor 64-bit Support Specifies if the processor(s) support 64-bit extensions. Processor Core Speed Displays the maximum core frequency of the processor. Processor Bus Speed Displays the bus - Dell PowerVault LTO4-120HH | Owner's Manual - Page 20
booting into the Operating System or causing delays in system startup. If the slot is disabled, both the Option ROM and UEFI driver are disabled. Serial Communications Screen Menu Item Description Serial Communication Allows you to select serial communication devices (Serial Device 1 and Serial - Dell PowerVault LTO4-120HH | Owner's Manual - Page 21
Terminal Type option is set to VT 100/VT 220. Allows you to enable or disable to the BIOS Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller. NOTE: The following parameters are Allows you to enable Monitor/Mwait instructions in the processor. By default, the Monitor/ Mwait - Dell PowerVault LTO4-120HH | Owner's Manual - Page 22
Clear Intel TXT Description The Intel AES-NI option improves the speed of applications by performing encryption and decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default. Allows you to set the system password. This option is set to Enabled by default and - Dell PowerVault LTO4-120HH | Owner's Manual - Page 23
the BIOS Update Control option is set to Unlocked. NOTE: BIOS updates using Dell Update Package are not affected by this option. Power Button NMI Button AC Recovery option is set to Last. Allows you to set how the system supports staggering of power up after AC power is restored to the system. By - Dell PowerVault LTO4-120HH | Owner's Manual - Page 24
Setup password This is the password that you must enter to access and make changes to the BIOS or UEFI settings of your system. CAUTION: The password features provide a basic level of security for the data on your system. CAUTION: Anyone can access the data stored on your system if the system is - Dell PowerVault LTO4-120HH | Owner's Manual - Page 25
To delete or change the existing System and/or Setup password: 1. To enter System Setup, press immediately after a power-on or reboot. 2. In the System Setup Main Menu, select System BIOS and press . The System BIOS screen is displayed. 3. In the System BIOS screen, select System - Dell PowerVault LTO4-120HH | Owner's Manual - Page 26
may not support the full set of features provided by the Lifecycle Controller. For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Lifecycle Controller documentation at dell.com/support/manuals. 26 - Dell PowerVault LTO4-120HH | Owner's Manual - Page 27
the iDRAC7 Enterprise License upgrade. For more information on using iDRAC, see the iDRAC7 User's Guide under Software → Systems Management → Dell Remote Access Controllers, at dell.com/support/manuals. Entering The iDRAC Settings Utility 1. Turn on or restart the managed system. 2. Press - Dell PowerVault LTO4-120HH | Owner's Manual - Page 28
28 - Dell PowerVault LTO4-120HH | Owner's Manual - Page 29
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 30
Figure 6. Inside the System 1. cooling-fan assembly 2. cable securing bracket 3. cooling shroud 4. hard-drive backplane (back) 5. hard drives (back) (2) 6. expansion-card riser 3 7. network daughter card Front Bezel (Optional) 8. expansion-card riser 2 9. expansion-card riser 1 10. heat sink for - Dell PowerVault LTO4-120HH | Owner's Manual - Page 31
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 32
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 33
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 34
of DIMMs populated per channel • DIMM operating voltage • system profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized) • maximum supported DIMM frequency of the processors The system contains 24 memory sockets split into two sets of 12 sockets, one set per - Dell PowerVault LTO4-120HH | Owner's Manual - Page 35
Figure 10. Memory Socket Locations Memory channels are organized as follows: Processor 1 Processor 2 channel 0: slots A1, A5, and A9 channel 1: slots A2, A6, and A10 channel 2: slots A3, A7, and A11 channel 3: slots A4, A8, and A12 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10 - Dell PowerVault LTO4-120HH | Owner's Manual - Page 36
to each processor. The allowable configurations depend on the memory mode selected. NOTE: x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC - Dell PowerVault LTO4-120HH | Owner's Manual - Page 37
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 38
CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any memory socket that is not occupied. Remove memory-module blanks only if you intend to install memory in those sockets. 1. Turn off the system, including any attached peripherals, and disconnect the system from - Dell PowerVault LTO4-120HH | Owner's Manual - Page 39
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 40
When you format a hard drive, allow enough time for the formatting to be completed. Be aware that high-capacity hard drives can take a number of hours to format. Removing A 2.5 Inch Hard-Drive Blank (Back) CAUTION: To maintain proper system cooling, all empty hard-drive slots must have drive blanks - Dell PowerVault LTO4-120HH | Owner's Manual - Page 41
If applicable, install the front bezel. Removing A Hot-Swap Hard Drive CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. 1. From the management software, prepare the hard drive for removal - Dell PowerVault LTO4-120HH | Owner's Manual - Page 42
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 43
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 44
of a problem with a troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions - Dell PowerVault LTO4-120HH | Owner's Manual - Page 45
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 46
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 47
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 48
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 49
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 50
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 51
DR4100 does not support troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions - Dell PowerVault LTO4-120HH | Owner's Manual - Page 52
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 53
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 54
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 55
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 56
Expansion Card Riser 1 1. expansion-card slot 1 2. expansion-card slot 2 3. expansion-card slot 3 Figure 26. Removing and Installing the Expansion Card Riser 2 1. expansion-card riser 2 2. riser guide (back) 3. expansion-card riser 2 connector 4. riser guide (front) 56 - Dell PowerVault LTO4-120HH | Owner's Manual - Page 57
Connectors on the Expansion Card Riser 2 1. chassis intrusion switch 2. expansion-card slot 4 3. expansion-card slot 5 Figure 28. Removing and Installing the Expansion Card Riser 3 1. riser guide (front) 2. expansion-card riser 3 3. expansion-card riser 3 connector 4. riser - Dell PowerVault LTO4-120HH | Owner's Manual - Page 58
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 59
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 60
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 61
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 62
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 63
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 64
6. Loosen the second heat-sink retention socket. 7. Lift the heat sink away from the processor and set the heat sink aside. Figure 33. Removing and Installing the Processor Heat Sink 1. heat sink 2. retention sockets (2) 3. retention screws (2) 4. processor CAUTION: The processor is held in its - Dell PowerVault LTO4-120HH | Owner's Manual - Page 65
Figure 34. Processor Shield Opening and Closing Lever Sequence 1. close-lock symbol 2. processor socket-release lever 3. processor 4. processor socket-release lever 5. open-lock symbol 10. Rotate the processor shield upward and out of the way. CAUTION: The socket pins are fragile and can be - Dell PowerVault LTO4-120HH | Owner's Manual - Page 66
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 67
in the open position, align pin 1 of the processor, using pin 1 position guide on the socket, as reference and set the processor lightly in the socket. 9. that the new processor operates correctly. Power Supplies Your system supports two 750 W power supply modules. When two identical power supplies - Dell PowerVault LTO4-120HH | Owner's Manual - Page 68
more information on iDRAC settings, see the iDRAC7 User's Guide at dell.com/support/manuals. Removing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation - Dell PowerVault LTO4-120HH | Owner's Manual - Page 69
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 70
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 71
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 72
CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations. 4. Remove the cooling shroud. 5. Remove the cooling-fan assembly. 6. Remove all hard drives. 7. Disconnect the SAS data, signal, and power cable(s) from - Dell PowerVault LTO4-120HH | Owner's Manual - Page 73
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 74
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 75
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 76
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 77
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 78
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 79
a. mini SAS cable connector b. metal tab c. connector on the system board 6. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. CAUTION: Do not lift the system board assembly by grasping a - Dell PowerVault LTO4-120HH | Owner's Manual - Page 80
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 81
, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Troubleshooting System Startup Failure If you boot the system to - Dell PowerVault LTO4-120HH | Owner's Manual - Page 82
appropriate drivers are troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions - Dell PowerVault LTO4-120HH | Owner's Manual - Page 83
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 84
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions If the problem is not - Dell PowerVault LTO4-120HH | Owner's Manual - Page 85
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions If the problem is not - Dell PowerVault LTO4-120HH | Owner's Manual - Page 86
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 87
service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: This troubleshooting . 3. Ensure that the required device drivers for your controller card are installed and - Dell PowerVault LTO4-120HH | Owner's Manual - Page 88
service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: When troubleshooting connector. 5. Close the system. 6. If the problem is not resolved, turn off the system and - Dell PowerVault LTO4-120HH | Owner's Manual - Page 89
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 90
90 - Dell PowerVault LTO4-120HH | Owner's Manual - Page 91
requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem. Dell Embedded System Diagnostics NOTE: Also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics - Dell PowerVault LTO4-120HH | Owner's Manual - Page 92
all tests run on the system. This is displayed if at least one event description is recorded. For information about embedded system diagnostics, see the Dell Enhanced Pre-boot System Assessment User Guide at dell.com/support/manuals. 92 - Dell PowerVault LTO4-120HH | Owner's Manual - Page 93
6 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 4. System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 4-6). - Dell PowerVault LTO4-120HH | Owner's Manual - Page 94
System Board Connectors Figure 45. System Board Jumpers and Connectors Item Connector 1 J_PS2 2 J_SATA_CD 3 J_SATA_TBU 4 J_BP0 5 J_TBU 6 J_PS1 7 J_IDSDM 8 J_NDC 9 J_RISER_3A 10 J_RISER_3B 94 Description PSU 2 power connector Optical drive SATA connector Tape backup unit SATA - Dell PowerVault LTO4-120HH | Owner's Manual - Page 95
Item Connector Description 11 J_USB USB connector 12 J_VIDEO_REAR Video connector 13 J_COM1 Serial connector 14 J_IDRAC_RJ45 iDRAC7 connector 15 J_CYC System identification connector 16 CYC_ID System identification button 17 J_RISER_2A Riser 2 connector 18 J_RISER_1A Riser - Dell PowerVault LTO4-120HH | Owner's Manual - Page 96
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault LTO4-120HH | Owner's Manual - Page 97
7 Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2600 product family Power AC Power Supply (per power supply) Wattage Heat dissipation NOTE: Heat dissipation is calculated using the power supply wattage rating. Voltage NOTE: This system is also designed to be - Dell PowerVault LTO4-120HH | Owner's Manual - Page 98
USB Video Internal USB Internal Dual SD Module 800 MT/s, 1066 MT/s, 1333 MT/s or 1600 MT/s DDR3 registered Error Correcting Code (ECC) DIMMs Support for advanced ECC or memory optimized operation Twenty-four 240-pin 8 GB dual ranked RDIMMs 32 GB with two processors Up to twelve 3.5 inch, internal - Dell PowerVault LTO4-120HH | Owner's Manual - Page 99
of 3048 m (10,000 ft). • 130 W (4 core) processor is not supported. • Redundant power supplies are required. • Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • Maximum 95 W processor supported on 3.5 inch hard drive chassis. • Maximum 115 W processor - Dell PowerVault LTO4-120HH | Owner's Manual - Page 100
Environmental Humidity Percentage Range 10% to 80% Relative Humidity with 26 °C (78.8 °F) maximum dew point. Relative humidity Storage 5% to 95% RH with 33 °C (91 °F) maximum dew point. Atmosphere must be non-condensing at all times. Maximum vibration Operating Storage 0.26 Grms at 5 Hz to - Dell PowerVault LTO4-120HH | Owner's Manual - Page 101
Environmental Conductive Dust Air must be free of conductive dust, zinc whiskers, or NOTE: Applies to data center and non-data center other conductive particles. environments. Corrosive Dust NOTE: Applies to data center and non-data center environments. • Air must be free of corrosive dust. • - Dell PowerVault LTO4-120HH | Owner's Manual - Page 102
102 - Dell PowerVault LTO4-120HH | Owner's Manual - Page 103
8 System Messages System Error Messages System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, - Dell PowerVault LTO4-120HH | Owner's Manual - Page 104
> battery has failed. The battery is either missing, bad, or unable to charge due to thermal issues. Check system fans. If the problem persists, see Getting Help. Message Details Action CPU has an internal error (IERR). System Event Log and Operating System Logs may indicate that - Dell PowerVault LTO4-120HH | Owner's Manual - Page 105
temperature (if available) and reinstall processor heat sink. If the problem persists, see Getting Help. Message Details Action CPU configuration run in a degraded state. Review the technical specifications for supported processor types. Message Details Action CPU is throttled - Dell PowerVault LTO4-120HH | Owner's Manual - Page 106
Error Code CPU0702 CPU0703 CPU0704 Message Information Action 1. Check system and operating system logs for exceptions. If no exceptions are found, continue. 2. Turn off the system and remove input power for one minute. 3. Ensure the processor is seated correctly. 4. Reapply input power and - Dell PowerVault LTO4-120HH | Owner's Manual - Page 107
Error Code FAN0000 FAN0001 FAN1201 HWC1001 HWC2003 HWC2005 MEM0000 Message Information 5. If the issue persists, see Getting Help. Message Details Action Message Details Action Message Details Action Message Details Action Message Details Action Message Details Action Message Details Action - Dell PowerVault LTO4-120HH | Owner's Manual - Page 108
Error Code MEM0001 MEM0007 MEM0701 MEM0702 MEM1205 MEM1208 Message Information Message Details Action Multi-bit memory errors detected on a memory device at location(s) . The memory module has encountered an uncorrectable error. System performance may be degraded. The operating system - Dell PowerVault LTO4-120HH | Owner's Manual - Page 109
. System performance may be degraded, PCI device may fail to operate, or system may fail to operate. Cycle input power, update component drivers, if device is removable, reinstall the device. Message Details Action A bus fatal error was detected on a component at bus device - Dell PowerVault LTO4-120HH | Owner's Manual - Page 110
or system may fail to operate. Cycle input power, update component drivers, if device is removable, reinstall the device. Message Details Action Fault memory for system operation. Compare system memory installation to supported system memory configurations. Message Action Power supply - Dell PowerVault LTO4-120HH | Owner's Manual - Page 111
or lost. Remove and reinstall the power supply at the next service window. If the issue persists, see Getting Help. Message Details power rating. Install matched power supplies and review proper configuration in this manual. Message Details Action Power supply is absent. The power - Dell PowerVault LTO4-120HH | Owner's Manual - Page 112
persists, see Getting Help. Message Action Message Details Action Fan failure detected on power supply . Check for fan blockage. If the problem persists, see Getting Help. A power supply wattage mismatch is detected; power supply is rated for watts. Power supplies should - Dell PowerVault LTO4-120HH | Owner's Manual - Page 113
Details Action Failure detected on Removable Flash Media . An error was reported during a SD card read or write. Reseat the flash media. If the problem persists, see Getting Help. 113 - Dell PowerVault LTO4-120HH | Owner's Manual - Page 114
Error Code RFM1014 RFM1201 RFM2001 RFM2002 RFM2004 RFM2006 SEC0031 SEC0033 Message Information Message Details Action Removable Flash Media is write protected. The card is write-protected by the physical latch on the SD card. A write-protected card cannot be used. If unintended, remove the - Dell PowerVault LTO4-120HH | Owner's Manual - Page 115
. Some management software do not report platform exceptions. Reboot the management controller or iDRAC. Cycle system input power. If problem persists call support. Message Details Action An unknown system hardware failure detected. If the system event log failed to initialize, platform status - Dell PowerVault LTO4-120HH | Owner's Manual - Page 116
configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help. Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that - Dell PowerVault LTO4-120HH | Owner's Manual - Page 117
Alert Messages Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation. 117 - Dell PowerVault LTO4-120HH | Owner's Manual - Page 118
118 - Dell PowerVault LTO4-120HH | Owner's Manual - Page 119
may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit support.dell.com. 2. Select your support category. 3. If you are not a U.S. customer, select your country code at the bottom of the support.dell.com page, or select All to see more
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Dell DR4100 Systems
Owner's Manual
Regulatory Model: E14S Series
Regulatory Type: E14S001