Dell S2721Q Monitor Users Guide

Dell S2721Q Manual

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  • Dell S2721Q | Monitor Users Guide - Page 1
    Dell S2721Q/S2721QS Monitor User's Guide Model: S2721Q/S2721QS Regulatory model: S2721Qb
  • Dell S2721Q | Monitor Users Guide - Page 2
    A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage . Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
  • Dell S2721Q | Monitor Users Guide - Page 3
    Contents Safety instructions 6 About your monitor 7 Package contents 7 Product features 9 Identifying parts and controls 10 Front view 10 Back view 11 Bottom view 13 Resolution specifications 16 Supported video modes 16 Preset display modes 17 Electrical specifications 18 Physical
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    64 Swivel (S2721QS only 64 Vertical extension (S2721QS only 65 Rotating the display (S2721QS only 65 Rotate clockwise 66 Rotate counterclockwise 66 Adjusting the rotation display settings of your system . . 67 Troubleshooting 68 Self-test 68 Built-in diagnostics 69 Common problems 70 4│
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    Product specific problems 73 Speakers Specific Problems 74 Appendix 75 FCC notices (U.S. only) and other regulatory information 75 Contact Dell 75 │5
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    or high impact conditions. For example, do not place the monitor inside a car trunk. • Unplug the monitor when it is going to be left unused for an extended period of time. • To avoid electric shock, do not attempt to remove any cover or touch the inside of the monitor. 6 │ Safety instructions
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    Dell. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor. instructions that were included with the stand. Component image Component description Display Stand riser: a. S2721Q b. S2721QS Stand base: a. S2721Q b. S2721QS About your monitor
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    VESA™ screw cover (S2721Q only) Power cable (varies by country) HDMI cable • Quick Setup Guide • Safety, Environmental, and Regulatory Information 8 │ About your monitor
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    Product features The Dell S2721Q/S2721QS monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 68.47 cm (27 in.) viewable area (measured diagonally). 3840 x 2160 (16:9) resolution, plus full-screen support for lower
  • Dell S2721Q | Monitor Users Guide - Page 10
    Identifying parts and controls Front view S2721Q S2721QS Label Description 1 Function buttons 2 Power On/Off button (with LED indicator) Use For more information, see Operating the monitor. To turn the monitor on or off. 10 │ About your monitor
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    Back view S2721Q S2721QS Back view with monitor stand Back view with monitor stand Label 1 Description VESA mounting holes (100 mm x 100 mm - behind attached VESA Cover) Use Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm). About your monitor │ 11
  • Dell S2721Q | Monitor Users Guide - Page 12
    label 5 Cable-management slot Refer to this label if you need to contact Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your monitor and access warranty information. Releases stand from the
  • Dell S2721Q | Monitor Users Guide - Page 13
    Bottom view S2721Q S2721QS Bottom view without monitor stand Bottom view without monitor stand Label Description 1 Security lock slot 2 Power connector Use Secures the monitor with security lock (security lock not included). Connect the power cable (shipped with your monitor). About your
  • Dell S2721Q | Monitor Users Guide - Page 14
    ). 4 HDMI port (HDMI 2) Connect your computer with the HDMI cable (shipped with your monitor). 5 DisplayPort 6 Line-out port 7 Speakers Connect your computer with the DisplayPort cable. Connect your speakers. NOTE: This port does not support headphones. Provides audio output. 14 │ About your
  • Dell S2721Q | Monitor Users Guide - Page 15
    Monitor specifications Model Screen type Panel technology Aspect ratio Viewable image Diagonal Width (active area) Height (active area) Total area Pixel pitch Pixel per inch (PPI) Viewing angle Vertical Horizontal Luminance output Contrast ratio Faceplate coating Backlight Response time S2721Q
  • Dell S2721Q | Monitor Users Guide - Page 16
    (edge of monitor to active area Dell Display Manager Easy Arrange and other key features compatibility Security Security lock slot (cable lock sold separately) Resolution specifications Model Horizontal scan range Vertical scan range Maximum preset resolution Supported video modes S2721Q/S2721QS
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    ) 70.08 60.00 75.00 60.30 Pixel clock (MHz) Sync polarity (Horizontal/ Vertical) 28.32 -/+ 25.20 -/- 31.50 -/- 40.00 +/+ About your monitor │ 17
  • Dell S2721Q | Monitor Users Guide - Page 18
    241.50 +/- 3840 x 2160 133.313 60 533.25 +/- NOTE: This monitor supports AMD FreeSync™. Electrical specifications Model Video input signals AC input voltage/ frequency/current Inrush current S2721Q/S2721QS HDMI 2.0/DisplayPort 1.2, 600 mV for each differential line, 100 Ω input impedance
  • Dell S2721Q | Monitor Users Guide - Page 19
    Physical characteristics Model S2721Q S2721QS Signal cable type • Digital: HDMI, 19 pins • Digital: DisplayPort, 20 pins (cable not supplied) NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the
  • Dell S2721Q | Monitor Users Guide - Page 20
    lb) Environmental characteristics 4.7 kg (10.36 lb) 1.5 kg (3.31 lb) Model S2721Q/S2721QS Compliant standards • ENERGY STAR certified monitor • RoHS-compliant • TCO certified displays • BFR/PVC-reduced monitor (excluding external cables) • Arsenic-free glass and Mercury-free for the panel
  • Dell S2721Q | Monitor Users Guide - Page 21
    in use. This is referred to as Standby Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes to function. The following table shows the power consumption and signaling of this automatic power saving feature: VESA Horizontal Vertical
  • Dell S2721Q | Monitor Users Guide - Page 22
    signal cable ML3 (n) GND ML3 (p) ML2 (n) GND ML2 (p) ML1 (n) GND ML1 (p) ML0 (n) GND ML0 (p) GND GND AUX (p) GND AUX (n) Hot Plug Detect 22 │ About your monitor
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    0TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved (N.C. on device) DDC CLOCK (SCL) DDC DATA (SDA) DDC/CEC Ground +5 V POWER HOT PLUG DETECT About your monitor │ 23
  • Dell S2721Q | Monitor Users Guide - Page 24
    quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines. Ergonomics CAUTION: Improper or to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower-back support. • Keep your forearms horizontal with
  • Dell S2721Q | Monitor Users Guide - Page 25
    your desk clear of obstructions and cables or power cords that may interfere with comfortable seating or present a potential trip hazard. monitor screen at or below eye level wrists relaxed and flat monitor and keyboard positioned directly in front of the user feet flat on the floor About your
  • Dell S2721Q | Monitor Users Guide - Page 26
    when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. • Place the monitor in the original box with the original packing materials. • Hold the bottom edge and the
  • Dell S2721Q | Monitor Users Guide - Page 27
    may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor CAUTION: Read and follow the Safety instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For
  • Dell S2721Q | Monitor Users Guide - Page 28
    Setting up the monitor Connecting the stand - S2721Q NOTE: The stand is not factory-installed. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up
  • Dell S2721Q | Monitor Users Guide - Page 29
    display. 7. Align and insert the stand assembly bracket into the groove on the back of the display until it locks in place. Setting up the monitor │ 29
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    8. Install the VESA screw cover. 9. Place the monitor in an upright position and lift the protective cover from the monitor. 30 │ Setting up the monitor
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    the stand - S2721QS NOTE: The stand is not factory-installed. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included
  • Dell S2721Q | Monitor Users Guide - Page 32
    6. Open the protective cover to access the VESA slot on the display. 7. Attach the stand assembly to the display. a. Align and slide the tabs on the stand riser into the VESA slot. b. Press the stand down until it snaps into place. 32 │ Setting up the monitor
  • Dell S2721Q | Monitor Users Guide - Page 33
    8. Hold the stand riser with both hands firmly and lift the monitor. Then place the monitor in an upright position on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 9. Lift the protective cover from the monitor. Setting up the monitor │ 33
  • Dell S2721Q | Monitor Users Guide - Page 34
    any of the procedures in this section, follow the Safety instructions. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables. NOTE: Route the cables through the cable-management slot
  • Dell S2721Q | Monitor Users Guide - Page 35
    Connecting the DisplayPort (DP to DP) cable (optional) and power cable S2721Q S2721QS Organizing your cables S2721Q S2721QS After attaching all necessary cables to your monitor and computer, (See Connecting your monitor for cable attachment,) organize all cables as shown above. Setting up the
  • Dell S2721Q | Monitor Users Guide - Page 36
    Turning on your monitor S2721Q S2721QS 36 │ Setting up the monitor
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    information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock. Secure your monitor to a table using the Kensington security lock. S2721Q S2721QS NOTE: The image is for the purpose of illustration only. Appearance of the lock may vary. Setting up
  • Dell S2721Q | Monitor Users Guide - Page 38
    Removing the monitor stand - S2721Q NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for removing the stand that was shipped with your monitor. If you are removing a
  • Dell S2721Q | Monitor Users Guide - Page 39
    Removing the monitor stand - S2721QS NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for removing the stand that was shipped with your monitor. If you are removing a
  • Dell S2721Q | Monitor Users Guide - Page 40
    mm). Read the instructions that shipped with the VESA-compatible wall mounting kit. 1. Place the display on a soft cloth or cushion on a stable flat table. 2. Remove the monitor stand. (See Removing the monitor stand - S2721Q and Removing the monitor stand - S2721QS.) 3. Using a Phillips screwdriver
  • Dell S2721Q | Monitor Users Guide - Page 41
    . Using the front-panel controls Use the control buttons on the front of the monitor to adjust settings. The following table describes the front-panel buttons: Front-panel button Preset Modes 2 To directly access the Volume adjustment slider. Shortcut key/ Volume Operating the monitor │ 41
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    is On and fully functional. A breathing white light indicates Standby mode. Front-panel button Use the buttons on the front of the monitor to adjust the image settings. Front-panel button 1 Up 2 Down 3 Description Use the Up button to adjust (increase ranges) items in the OSD menu. Use
  • Dell S2721Q | Monitor Users Guide - Page 43
    and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change following table for a complete list of all the options available for the monitor. 3. Press the or or button once to activate the highlighted option.
  • Dell S2721Q | Monitor Users Guide - Page 44
    the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Smart HDR is activated and HDR content is displayed. Adjusts the Brightness first, and then adjust adjusts the degree of difference between darkness and lightness on the monitor screen. 44 │ Operating the
  • Dell S2721Q | Monitor Users Guide - Page 45
    Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. DP HDMI 1 HDMI 2 Auto Select Reset Input Source Select the DP input when you are using the DisplayPort (DP) connector. Press the button to confirm
  • Dell S2721Q | Monitor Users Guide - Page 46
    Color Use Color to adjust the color setting mode. Preset Modes Allows you to choose a preset mode from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. 46 │ Operating the monitor
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    emission from the monitor may cause personal injury such as digital eye strain, eye fatigue and damage to the eyes. Using monitor for extended periods appears cooler with a blue tint. • Custom Color: Allows you to manually adjust the color settings. Use the arrow buttons to adjust the three colors
  • Dell S2721Q | Monitor Users Guide - Page 48
    to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer (or media player) using the DisplayPort or HDMI cable. • YPbPr: Select this option if your media player supports only YPbPr output. Press the button to confirm the selection. Hue Saturation Reset
  • Dell S2721Q | Monitor Users Guide - Page 49
    gaming scenarios. The higher the value (between 0 to 3), the better visibility in dark area of the display image. NOTE: The feature is disabled when Smart HDR or PIP/PBP is activated. Operating the monitor │ 49
  • Dell S2721Q | Monitor Users Guide - Page 50
    -compatible games. It displays more realistic scenes and makes the gaming experience immersive and entertaining. NOTE: When the monitor is processing HDR content, Preset Modes and Brightness will be disabled. NOTE: The feature is disabled when PIP/PBP is activated. Resets all display settings to the
  • Dell S2721Q | Monitor Users Guide - Page 51
    PIP/PBP This function brings up a window displaying image from another input source. Main Window DP DP HDMI 1 HDMI 2 Sub-Window HDMI 1 HDMI 2 X X NOTE: The images under PBP mode will be displayed at the center of the split windows. Operating the monitor │ 51
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    disable this feature by selecting Off. PIP II I PBP I II PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PIP/PBP sub- window. Press the button to confirm the selection. PIP Size Adjusts the PIP sub-window size. NOTE: The option is
  • Dell S2721Q | Monitor Users Guide - Page 53
    volume level from '0' to '100'. Allows you to turn on or off the speaker function. Select this option to restore default audio settings. Operating the monitor │ 53
  • Dell S2721Q | Monitor Users Guide - Page 54
    remain active after the last time you pressed a button. Use or to adjust the slider in 1 second increments, from 5 to 60 seconds. 54 │ Operating the monitor
  • Dell S2721Q | Monitor Users Guide - Page 55
    locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. Reset Menu • Menu Buttons: All Menu/function buttons (except the 4 seconds. Resets all OSD settings to the factory preset values. Operating the monitor │ 55
  • Dell S2721Q | Monitor Users Guide - Page 56
    to choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, Smart HDR, PIP/PBP mode, or Volume and set it as a shortcut key. Power Button is Off. Selecting On may prevent the monitor from going into Standby mode. Pressing any button (except the button) on the front panel
  • Dell S2721Q | Monitor Users Guide - Page 57
    OSD settings, such as DDC/CI, LCD Conditioning, and so on. Display Info DDC/CI Displays the monitor's current settings. DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can
  • Dell S2721Q | Monitor Users Guide - Page 58
    run. You can enable this feature by selecting On. Service Tag Reset Others Factory Reset Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Resets all settings under the Others menu
  • Dell S2721Q | Monitor Users Guide - Page 59
    OSD warning message When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the Horizontal and Vertical frequency ranges
  • Dell S2721Q | Monitor Users Guide - Page 60
    button other than the power button during the Standby mode, the following message will appear depending on the selected input: Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal. 60 │ Operating the
  • Dell S2721Q | Monitor Users Guide - Page 61
    When Smart HDR is activated and you try to change the preset mode, the following message appears: If either slightly different according to the connected input signal. When Factory Reset is selected, the following message appears: See Troubleshooting for more information. Operating the monitor │ 61
  • Dell S2721Q | Monitor Users Guide - Page 62
    Setting the maximum resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and Windows® 8.1: 1. the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for
  • Dell S2721Q | Monitor Users Guide - Page 63
    graphics driver that supports HDR content playback on your Dell desktop or laptop, see https:// www.del l.com/support/drivers. NVIDIA For a full range of HDR capable NVIDIA graphics e.g. Microsoft Playready™. For support information, see https://www.support.microsoft.com. Operating the monitor │ 63
  • Dell S2721Q | Monitor Users Guide - Page 64
    that you purchased from any other source, follow the set up instructions that were included with the stand. With the stand attached to the monitor, you can adjust the monitor for the most comfortable viewing angle. Til t S2721Q S2721QS NOTE: The stand is not installed at the factory when shipped
  • Dell S2721Q | Monitor Users Guide - Page 65
    only) NOTE: The stand extends vertically up to 110 mm. The figure below illustrates how to extend the stand vertically. Rotating the display (S2721QS only) Before you rotate the display, ensure it is completely extended vertically and completely tilted up to avoid hitting the bottom edge of the
  • Dell S2721Q | Monitor Users Guide - Page 66
    : To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver
  • Dell S2721Q | Monitor Users Guide - Page 67
    the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer not working correctly, go to www.dell.com/support and download the latest driver for your graphics card. Operating the
  • Dell S2721Q | Monitor Users Guide - Page 68
    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Sel f-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the
  • Dell S2721Q | Monitor Users Guide - Page 69
    tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. black, white, and text screens. 7. Press Button 1 to end the diagnostic program. Troubleshooting │ 69
  • Dell S2721Q | Monitor Users Guide - Page 70
    about common monitor problems you monitor to factory settings. • Change the video resolution to the correct aspect ratio. Wavy picture or fine movement • Reset the monitor to factory settings. • Check environmental factors. • Relocate the monitor and test in another room. 70 │ Troubleshooting
  • Dell S2721Q | Monitor Users Guide - Page 71
    -on Pixels Brightness Problems Geometric Distortion Horizontal/ Vertical Lines LCD screen has spots • Cycle power On-Off. • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell support site at
  • Dell S2721Q | Monitor Users Guide - Page 72
    the computer in the safe mode. Visible signs of • Do not perform any troubleshooting smoke or sparks steps. • Contact Dell immediately. Monitor • Ensure that the video cable malfunctions on & connecting the monitor to the off computer is connected properly and is secure. • Reset the
  • Dell S2721Q | Monitor Users Guide - Page 73
    static image displayed appears on the screen Product specific problems • Use the Power Management feature to turn Off the monitor at all times when not in use (for ratio) of DVDs, the monitor may display width of the screen in full screen. • Run the built-in diagnostics. Troubleshooting │ 73
  • Dell S2721Q | Monitor Users Guide - Page 74
    monitor, unplug the monitor power cord, replug it, and then turn On the monitor. • Check the audio cable connection is connected correctly to the audio lineout port of the computer. • Unplug the audio cable from the audio line-out port. • Reset the monitor to factory settings. 74 │ Troubleshooting
  • Dell S2721Q | Monitor Users Guide - Page 75
    instructions, Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. • Online technical assistance - www.dell.com/support/monitors • Contacting Dell - www.dell
  • Dell S2721Q | Monitor Users Guide - Page 76
  • Dell S2721Q | Monitor Users Guide - Page 77
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Dell S2721Q/S2721QS Monitor
User’s Guide
Model: S2721Q/S2721QS
Regulatory model: S2721Qb