Dell U2417HJ monitor Users Guide

Dell U2417HJ Manual

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  • Dell U2417HJ | monitor Users Guide - Page 1
    User's Guide Dell UltraSharp U2417HJ Model No.: U2417HJ Regulatory model: U2417HJb
  • Dell U2417HJ | monitor Users Guide - Page 2
    CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines
  • Dell U2417HJ | monitor Users Guide - Page 3
    the Maximum Resolution 51 Using the Tilt, Swivel, and Vertical Extension 52 Adjusting the Rotation Display Settings of Your System 57 Using the Wireless Charging Base 58 4 Troubleshooting 61 Self-Test 61 Built-in Diagnostics 62 Common Problems 63 Product Specific Problems 65 Contents
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    Universal Serial Bus (USB) Specific Problems 66 Mobile High-Definition Link (MHL) Specific Problems 66 Wireless Charging Specific Problems 66 5 Appendix 67 FCC Notices (U.S. Only) and Other Regulatory Information 67 Contacting Dell 67 Setting Up Your Monitor 68 4 | Contents
  • Dell U2417HJ | monitor Users Guide - Page 5
    features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions. • Monitor • Wireless Charging Stand • Cable Cover • Power Cable (Varies by Countries) About Your Monitor | 5
  • Dell U2417HJ | monitor Users Guide - Page 6
    USB Ports on the Monitor) • Micro USB cable (Enables the Wireless Charging Stand) • Drivers and Documentation Media • Quick Setup Guide • Factory Calibration Report • Safety, Environmental, and Regulatory Information • Wireless Safety and Regulatory Information Product Features The Dell U2417HJ flat
  • Dell U2417HJ | monitor Users Guide - Page 7
    your monitor. • Plug and play capability if supported by your system. • Color gamut of 96 and product documentation. • Dell Display Manager Software included the image quality. • EPEAT Gold Rating. • BFR/PVC-free (Halogen-free wireless charging stand is not included). About Your Monitor | 7
  • Dell U2417HJ | monitor Users Guide - Page 8
    Identifying Parts and Controls Front View Front panel controls Label Description 1 Function buttons (For more information, see Operating the Monitor) 2 Power On/Off button (with LED indicator) 8 | About Your Monitor
  • Dell U2417HJ | monitor Users Guide - Page 9
    lock (security lock not included). Refer to this label if you need to contact Dell for technical support. Use this port for your USB device or connect to the micro USB port on the stand for Qi/PMA compliance device charging. Uses to organize cables by placing them through the slot. Connect to the
  • Dell U2417HJ | monitor Users Guide - Page 10
    Side View 45-degree side view Label Description 1 Wireless charging pad 2 Wireless charging LED Use • Charge your Qi (WPC) or PMA compliance devices. • Align your device to the pad to get max charging. Indicates the wireless charging status. 10 | About Your Monitor
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    port connector 7 Audio-Line out 8 USB upstream port 9 USB downstream port 10 Stand lock feature Use Connect the power cable. Attach the optional Dell chain. To enable MST, refer to instruction on section "Connecting the monitor for supported for the audio line out connector. About Your Monitor | 11
  • Dell U2417HJ | monitor Users Guide - Page 12
    with 3H hardness LED edgelight system 8 ms (typical) with Overdrive 16.77 million colors CIE1976 (85%), CIE 1931* (72%) * [U2417HJ] sRGB coverage is 96%. Resolution Specifications Model U2417HJ Horizontal scan range 30 kHz to 83 kHz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic
  • Dell U2417HJ | monitor Users Guide - Page 13
    Supported Video Modes Model Video display capabilities (HDMI & DP playback) U2417HJ 480p, 480i, 576p, 720p, 1080p, 576i, 1080i Preset Display Modes Display Mode Horizontal Frequency (kHz) VESA, 720 x 400 VESA, 640 x 480 VESA, 640 x 480 VESA,
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    AC input voltage/frequency/ current Inrush current U2417HJ • HDMI 1.4 (MHL 2.0)*, 600mV for Support HDMI 1.4 optional specification, include HDMI Ethernet Channel (HEC), Audio Return Channel (ARC), standard for 3D format and resolutions, standard for 2K and 4K digital cinema resolution. ** Support
  • Dell U2417HJ | monitor Users Guide - Page 15
    Physical Characteristics Model U2417HJ Connector type DP, black connector (include DP in and DP out); Mini DisplayPort; HDMI (MHL); USB 3.0 Signal cable type • Digital: detachable, HDMI, 19 pins • Digital:
  • Dell U2417HJ | monitor Users Guide - Page 16
    Operating Non-operating Humidity Operating Non-operating Altitude Operating Non-operating Thermal dissipation U2417HJ 0 °C to 40 °C (32 °F to 104 °F) • Storage Modes NOTE: Below power are indicative WITHOUT the micro USB charging cable connected. If you have VESA's DPM™ compliance display card
  • Dell U2417HJ | monitor Users Guide - Page 17
    decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied. **** Measurements are indicative for monitor head only without charging base turned on. About Your Monitor | 17
  • Dell U2417HJ | monitor Users Guide - Page 18
    Pin Assignments DisplayPort Connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 20-pin Side of the Connected Signal Cable ML0(p) GND ML0(n) ML1(p) GND ML1(n) ML2(p) GND ML2(n) ML3(p) GND ML3(n) GND GND AUX(p) GND AUX(n) GND Re-PWR +3.3 V DP_PWR 18 | About Your Monitor
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    Mini DisplayPort Connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 20-pin Side of the Connected Signal Cable GND Hot Plug Detect ML3(n) GND ML3(n) GND GND GND ML2(n) ML0(p) ML2(p) ML0(p) GND GND ML1(n) AUX(p) ML1(p) AUX(n) GND +3.3 V DP_PWR About Your Monitor | 19
  • Dell U2417HJ | monitor Users Guide - Page 20
    HDMI Connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 19-pin Side of the Connected Signal Cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved
  • Dell U2417HJ | monitor Users Guide - Page 21
    MHL Connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 19-pin Side of the Connected Signal Cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ GND TMDS DATA 1MHL+ TMDS DATA 0 SHIELD MHLTMDS CLOCK+ GND TMDS CLOCKCEC Reserved (N.C. on device) DDC CLOCK (SCL) DDC DATA (SDA
  • Dell U2417HJ | monitor Users Guide - Page 22
    3.0 compatible. Transfer Speed Super-speed High speed Full speed Data Rate 5 Gbps 480 Mbps 12 Mbps Power Consumption* 4.5 W (Max, each port) 4.5 W (Max, each port) 4.5 W (Max, each port) * Up to 2A on USB downstream port (port with compliance devices or normal USB devices. lightning icon) with
  • Dell U2417HJ | monitor Users Guide - Page 23
    SSRXSSRX+ USB Ports • 1 upstream - back • 4 downstream - back • Power Charging Port- the port with lightning icon; supports fast current charging capability if the Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. About Your Monitor | 23
  • Dell U2417HJ | monitor Users Guide - Page 24
    cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean
  • Dell U2417HJ | monitor Users Guide - Page 25
    the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions. To attach the monitor stand: 1. Place the monitor on a soft cloth or cushion. 2. Fit the two tabs on the upper part of the
  • Dell U2417HJ | monitor Users Guide - Page 26
    Connecting the HDMI cable Connecting the MHL cable Connecting the black DisplayPort (Mini-DP to DP) cable 26 | Setting Up the Monitor
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    Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: U2417HJ supports the DP MST feature. To make use of this feature, your certified to DP1.2 with MST option. The default out of factory setting in the U2417HJ is DP1.1a. To enable MST connection, please use only DP cable as
  • Dell U2417HJ | monitor Users Guide - Page 28
    2. Go to DisplayPort 1.2 selection. 3. Select Enable or Disable accordingly. 4. Follow the screen message to confirm selection of DP1.2 or DP1.1a. 28 | Setting Up the Monitor
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    B) Monitor fails to show any content (blank screen) 1. Use the and buttons to highlight DisplayPort or Mini DisplayPort. 2. Press and hold the button for approximately 8 seconds. 3. The DisplayPort configuration message will appear: 4. Use the changes. button to enable DP1.2 or button to exit
  • Dell U2417HJ | monitor Users Guide - Page 30
    the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. an image, see Universal Serial Bus (USB) Specific Problems. 5. Use the cable slot on the monitor stand use only MHL certified cable and source devices that support MHL output. NOTE: Some MHL source devices may
  • Dell U2417HJ | monitor Users Guide - Page 31
    a AC outlet. 2. Connect the (micro) USB port on you MHL source device to HDMI (MHL) 1 or HDMI (MHL) 2 port on the monitor with a MHL certified cable (See an image, see Mobile High-Definition Link (MHL) Specific Problems. Organizing Your Cables After attaching all necessary cables to your monitor
  • Dell U2417HJ | monitor Users Guide - Page 32
    surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions. To remove the stand: 1. Place the monitor on a soft cloth or cushion. 2. Press and hold the stand release button. 3. Lift the
  • Dell U2417HJ | monitor Users Guide - Page 33
    part of the cable cover from the groove on the back of the monitor. Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable, flat table. 2. Remove the
  • Dell U2417HJ | monitor Users Guide - Page 34
    5. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL-listed wall mount bracket with minimum weight/load bearing capacity of 5.88 kg. 34 | Setting Up the Monitor
  • Dell U2417HJ | monitor Users Guide - Page 35
    3 Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the
  • Dell U2417HJ | monitor Users Guide - Page 36
    2 Use this button to directly access the Brightness/Contrast menu. Shortcut key/ Brightness/Contrast 3 Use the MENU button to launch the On-Screen Display (OSD) and select the OSD Menu. See Accessing the Menu Menu System. 4 Use this button to go back to the main menu or exit the OSD main
  • Dell U2417HJ | monitor Users Guide - Page 37
    Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to
  • Dell U2417HJ | monitor Users Guide - Page 38
    or Main Menu for digital (DP) input 2. Press the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. 3. Press the button once to activate the
  • Dell U2417HJ | monitor Users Guide - Page 39
    of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On. Adjust the Brightness first, and then adjust the Contrast only if further
  • Dell U2417HJ | monitor Users Guide - Page 40
    Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. DisplayPort Select the DisplayPort input when you are using the DisplayPort (DP) connector. Press to select the DisplayPort input source. Mini DisplayPort Select the Mini
  • Dell U2417HJ | monitor Users Guide - Page 41
    Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI cable (or DisplayPort cable); or MHL devices using MHL cable. YPbPr: Select this option if your monitor is connected to a DVD player by
  • Dell U2417HJ | monitor Users Guide - Page 42
    to select the color temperature: 5000K, 5700K, 6500K, 7500K, 9300K and 10000K. • sRGB: Emulates 72% NTSC color. • Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the three colors (R, G, B) values and create your own preset color mode. Hue NOTE
  • Dell U2417HJ | monitor Users Guide - Page 43
    these features before selecting DP 1.2. Wrong setting may result in blank screen. Some Graphics Cards do not support MCCS (Monitor Control Command Set) at DP 1.2. In these cases, DDM (Dell Display Manager) may not run. Reset Display Select this option to restore default display settings. Settings
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    cable is unplugged. This option will be greyed out when the USB upstream cable plugs in. NOTE: Refer to Setting Up the Wireless Charging Function page for wireless charging setup info. Power Button Allows you to set the power LED indicator On or Off to save energy. LED Reset Energy Select this
  • Dell U2417HJ | monitor Users Guide - Page 45
    Menu Settings Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Rotation Transparency Language options set the OSD display to one of the eight languages (English, Spanish, French, German,
  • Dell U2417HJ | monitor Users Guide - Page 46
    Other Settings Button Sound DDC/CI The monitor beeps everytime a new option is selected in the menu. This feature enables or disables the sound. DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on
  • Dell U2417HJ | monitor Users Guide - Page 47
    LCD Helps reduce minor cases of image retention. Depending on the Conditioning degree of image retention, the program may take some time to run. You can enable this feature by selecting Enable. Reset Other Settings Factory Reset Personalize Reset all settings under the Other Settings menu to
  • Dell U2417HJ | monitor Users Guide - Page 48
    Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the
  • Dell U2417HJ | monitor Users Guide - Page 49
    When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, one of the following messages will appear depending on the selected input: HDMI (MHL)/Mini
  • Dell U2417HJ | monitor Users Guide - Page 50
    or or See Troubleshooting for more information. 50 | Operating the Monitor
  • Dell U2417HJ | monitor Users Guide - Page 51
    Screen Resolution. 3. Click the Dropdown list of the Screen Resolution and select driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver
  • Dell U2417HJ | monitor Users Guide - Page 52
    Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle
  • Dell U2417HJ | monitor Users Guide - Page 53
    Vertical Extension NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically. Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the
  • Dell U2417HJ | monitor Users Guide - Page 54
    Rotate clockwise Rotate counterclockwise 54 | Operating the Monitor
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    that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming
  • Dell U2417HJ | monitor Users Guide - Page 56
    Landscape (Top-bottom) Portrait Supported by wall mounting solution (optional) 56 | Operating the Monitor
  • Dell U2417HJ | monitor Users Guide - Page 57
    NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating working correctly, go to www.dell.com/support and download the latest driver for your graphics card. Operating the Monitor | 57
  • Dell U2417HJ | monitor Users Guide - Page 58
    enable USB in Standby mode in OSD (under Energy Settings) before you can use the wireless charging function. Connect the in-box micro USB cable to the USB downstream port of the monitor and the micro USB port of the wireless charging stand. The white LED turns on for 3 seconds and then turns off to
  • Dell U2417HJ | monitor Users Guide - Page 59
    shipped with the mobile device for information on how to use the wireless charging function. 2. Make sure that the charging area of the wireless charging base is clear of any object and then place your mobile device at the center of the charging area. 3. When the device is properly placed on the
  • Dell U2417HJ | monitor Users Guide - Page 60
    a non Qi (WPC)/PMA certified device, or place any other object in the wireless charging area. If you use a Qi (WPC)/PMA certified wireless charging cover for the mobile device, do not place the cover in the charging area without the mobile device in it. WARNING: Do not place any magnetic storage
  • Dell U2417HJ | monitor Users Guide - Page 61
    4 Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check , one of the dialogs shown below will continuously scroll through the screen. or Troubleshooting | 61
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    properly. Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is
  • Dell U2417HJ | monitor Users Guide - Page 63
    card and computer. Common Problems The following table contains general information about common monitor problems you might encounter and the cables. • Reset the monitor to factory settings. • Change the video resolution to the correct aspect ratio. • Reset the monitor to factory settings.
  • Dell U2417HJ | monitor Users Guide - Page 64
    Problems scrambled or appears torn Safety Related Issues Intermittent Problems information on Dell Monitor Quality and Pixel Policy, see Dell Support site at http://www.dell.com/ support/monitors. mode. • Do not perform any troubleshooting steps. • Contact Dell immediately. • Ensure that the video
  • Dell U2417HJ | monitor Users Guide - Page 65
    see Power Management Modes). • Alternatively, use a dynamically changing screensaver. Product Specific Problems Specific Symptoms What You Experience Screen image is Image is too small centered on screen monitor may display in full screen. • Run the built-in diagnostics. Troubleshooting | 65
  • Dell U2417HJ | monitor Users Guide - Page 66
    . • Ensure that the in-box micro USB cable is used to connect the monitor and wireless charging stand. • Wireless charging may not function near devices that emit strong electromagnetic energy (like a microwave oven or radio transmitter). Turn off these devices and try again. 66 | Troubleshooting
  • Dell U2417HJ | monitor Users Guide - Page 67
    or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S. Only) and Other Monitor support content: 1. Visit www.dell.com/support/monitors. To contact Dell for sales, technical support, or customer service issues: 1. Visit www.dell.com/support.
  • Dell U2417HJ | monitor Users Guide - Page 68
    . If you have a Dell™ desktop or a Dell™ portable computer with internet access 1. Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again
  • Dell U2417HJ | monitor Users Guide - Page 69
    installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again. NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution. Appendix
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User’s Guide
Dell UltraSharp U2417HJ
Model No.: U2417HJ
Regulatory model: U2417HJb