Dell U2419HC UltraSharp Users Guide
Dell U2419HC Manual
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- Dell U2419HC | UltraSharp Users Guide - Page 1
Dell UltraSharp U2419HC/U2719DC Monitor User's Guide Model: U2419HC/U2719DC Regulatory model: U2419HCt/U2719DCt - Dell U2419HC | UltraSharp Users Guide - Page 2
A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property Copyright © 2018-2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its - Dell U2419HC | UltraSharp Users Guide - Page 3
26 Adjusting the Rotation Display Settings of Your System 27 Connecting Your Monitor 28 Organizing Your Cables 30 Removing the Monitor Stand 31 Wall Mounting (Optional 31 Operating the Monitor 32 Turning on the Monitor 32 Using the Front Panel Controls 32 Using the OSD Lock function - Dell U2419HC | UltraSharp Users Guide - Page 4
Troubleshooting 52 Self-Test 52 Built-in Diagnostics 53 Always On USB Type-C Charging 54 Common Problems 56 Product Specific Problems 57 Appendix 59 Safety Instructions 59 FCC Notices (U.S. only) and Other Regulatory Information 59 Contacting Dell 59 Setting Up Your Monitor 60 Maintenance - Dell U2419HC | UltraSharp Users Guide - Page 5
Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. Monitor Stand riser Stand base Power cable (varies by country) USB Type - Dell U2419HC | UltraSharp Users Guide - Page 6
Setup Guide • Safety,Environmental,and Regulatory Information • Factory Calibration Report Product Features The Dell UltraSharp U2419HC/U2719DC monitor has monitor. • Single USB Type-C to supply power to compatible notebook while receiving video signal. • Plug and play capability if supported by - Dell U2419HC | UltraSharp Users Guide - Page 7
Identifying Parts and Controls Front view 1 2 Label 1 2 Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) About Your Monitor | 7 - Dell U2419HC | UltraSharp Users Guide - Page 8
Stand release button Release stand from monitor. 4 Security lock slot Secures monitor with security cable lock (sold separately). 5 Barcode, serial number, and Service Refer to this label if you need to contact Dell Tag label for technical support. 6 Cable management slot Use to organize - Dell U2419HC | UltraSharp Users Guide - Page 9
. To enable MST, refer to instruction on section "Connecting the Monitor for DP MST Function". NOTE: Remove the rubber plug when using DP out connector. Audio line-out port Connect speakers to playback audio coming through USB Type-C or DP audio channels. Only supports 2-channel audio. NOTE: The - Dell U2419HC | UltraSharp Users Guide - Page 10
Monitor Specifications Model U2419HC U2719DC Screen type Active matrix - TFT LCD Active matrix - TFT LCD Panel Type In-plane switching Technology In-plane 85% DCI-P3 99% sRGB 99% REC709 85% DCI-P3 Calibration accuracy Delta E < 2 (average) Delta E < 2 (average) 10 | About Your Monitor - Dell U2419HC | UltraSharp Users Guide - Page 11
Connectivity Border width (edge of monitor to active area) Adjustability Height adjustable stand Tilt • 1 x 21° 130 mm -5° to 21° Swivel Cable management Dell Display Manager (DDM)Compatibility Security -40° to 40° preset. Resolution Specifications Model U2419HC Horizontal scan range 30 kHz - Dell U2419HC | UltraSharp Users Guide - Page 12
Preset Display Modes U2419HC Display Mode 720 x 400 VESA, 640 x 480 VESA, 640 x 480 VESA, 800 x 600 VESA, 800 x 600 VESA, 1024 x 768 VESA, 1024 x 768 28.3 25.2 31.5 40.0 49.5 65.0 78.8 108.0 108.0 135.0 162.0 148.5 147.16 241.5 Sync Polarity (Horizontal/ Vertical 12 | About Your Monitor - Dell U2419HC | UltraSharp Users Guide - Page 13
MST Multi-Stream Transport (MST) Modes U2419HC MST Source Monitor 1920 x 1080/60 Hz Maximum number of external monitors that can be supported 1920 x 1080/60 Hz 3 NOTE: Maximum external monitor resolution supported is 1920 x 1080 60 Hz only. U2719DC MST Source Monitor 2560 x 1440/60 Hz Maximum - Dell U2419HC | UltraSharp Users Guide - Page 14
Specifications Model Video input signals U2419HC/U2719DC • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/USB Type-C signal input support Input voltage/ frequency/current Inrush 367.1 mm (14.45 in.) 230.0 mm (9.06 in.) 14 | About Your Monitor - Dell U2419HC | UltraSharp Users Guide - Page 15
.22 lb) 6.24 kg (13.75 lb) 4.19 kg (9.23 lb) 1.72 kg (3.79 lb) Environmental Characteristics Model U2419HC/U2719DC Compliant Standards • ENERGY STAR certified Monitor. • EPEAT registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country - Dell U2419HC | UltraSharp Users Guide - Page 16
detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature. U2419HC VESA Modes Normal operation Active-off mode Switch off Horizontal Vertical - Dell U2419HC | UltraSharp Users Guide - Page 17
button in the activeoff mode, the following message is displayed: Dell UltraSharp 24/27 Monitor No DP signal from your device. Press any key on the If there is no display, press the monitor button again to select the correct input source. U2419HC/U2719DC *Zero power consumption in OFF mode can - Dell U2419HC | UltraSharp Users Guide - Page 18
ML3(p) ML2(n) GND ML2(p) ML1(n) GND ML1(p) ML0(n) GND ML0(p) CONFIG1 CONFIG2 AUX CH (p) GND AUX CH (n) Hot Plug Detect Return DP_PWR 18 | About Your Monitor - Dell U2419HC | UltraSharp Users Guide - Page 19
GND 12 ML3(n) 13 CONFIG1 14 CONFIG2 15 AUX CH(p) 16 GND 17 AUX CH(n) 18 Hot Plug Detect 19 Return 20 DP_PWR About Your Monitor | 19 - Dell U2419HC | UltraSharp Users Guide - Page 20
CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved (N.C. on device) DDC CLOCK (SCL) DDC DATA (SDA) DDC/CEC Ground +5 V POWER HOT PLUG DETECT 20 | About Your Monitor - Dell U2419HC | UltraSharp Users Guide - Page 21
GND B11 SSRXp1 B10 SSRXn1 B9 VBUS B8 SBU2 B7 Dn1 B6 Dp1 B5 CC2 B4 VBUS B3 SSTXn2 B2 SSTXp2 B1 GND About Your Monitor | 21 - Dell U2419HC | UltraSharp Users Guide - Page 22
ports: • 4 downstream - 2 at left side, 2 at bottom Power Charging Port - the ports with battery icon supports fast current charging capability if the device is BC 1.2 compatible. NOTE: The monitor's USB ports work only when the monitor is on or in the power save mode. In power save mode, if the USB - Dell U2419HC | UltraSharp Users Guide - Page 23
become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: www.dell.com/support/monitors. About Your Monitor | 23 - Dell U2419HC | UltraSharp Users Guide - Page 24
purchased any other stand, see the documentation shipped with the stand to set it up. CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the display panel. To attach the monitor stand: 1 Align the stand base protruded blocks to the matching slot on the stand. 2 Insert the - Dell U2419HC | UltraSharp Users Guide - Page 25
1 Remove the monitor protective cover and place the monitor with its front facing downward on it. 2 Insert the two tabs on the upper part of the stand to the groove on the back of the monitor. 3 Press the stand down till it snaps into its place. Setting Up the Monitor | 25 - Dell U2419HC | UltraSharp Users Guide - Page 26
(Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait - Dell U2419HC | UltraSharp Users Guide - Page 27
System. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information working correctly, go to www.dell.com/support and download the latest driver for your graphics card. Setting Up the Monitor | 27 - Dell U2419HC | UltraSharp Users Guide - Page 28
the Safety Instructions. To connect your monitor to the computer: 1 Turn off your computer. 2 Connect the DP/USB type-C cable from your monitor to the computer. 3 Switch on your monitor. 4 Select the correct input source at monitor OSD Menu and turn on your computer. NOTE: U2419HC/U2719DC default - Dell U2419HC | UltraSharp Users Guide - Page 29
USB Type-C or DisplayPort 1.4, alternatively. • Supports USB Power Delivery (PD), with profiles up to 65 W. NOTE: Regardless of the power requirement/actual power consumption of your laptop, or the remaining power runtime in your battery, the Dell U2419HC/U2719DC monitor is designed to supply power - Dell U2419HC | UltraSharp Users Guide - Page 30
Connecting the monitor for USB-C Multi-Stream Transport (MST) function DP in USB Type-C DP out USB Type-C NOTE: The maximum number of supported U2719DC via MST is subjected to the bandwith of the USB-C source. Please refer to "product specific problems -No image when using USB-C MST". NOTE: - Dell U2419HC | UltraSharp Users Guide - Page 31
И005-18 XXXXXX-XX ID XXXXXXXXXX ID XXXXXXXXXX U2419HC Address for EU Only: Raheen Business Park Limerick Ireland www.dell.com/regulatory_compliance XXXXX NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA-compatible wall - Dell U2419HC | UltraSharp Users Guide - Page 32
. Using the Front Panel Controls Use the control buttons at the bottom edge of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of - Dell U2419HC | UltraSharp Users Guide - Page 33
button to go back to the main menu or exit the OSD main menu. Exit 5 Use the Power button to turn the monitor On and Off. The white LED indicates the monitor is On and fully Power (with power light indicator) functional. A glowing white LED indicates DPMS Power Save Mode. Operating the - Dell U2419HC | UltraSharp Users Guide - Page 34
Power Button Menu + Power Buttons Disable 1. The following message will appear: Dell UltraSharp 24/27 Monitor Are you sure you want to lock the Menu Buttons? To unlock the Buttons, refer to the User's Guide. Yes No U2419HC/U2719DC 2. Select 'Yes' to Lock the buttons, the following table - Dell U2419HC | UltraSharp Users Guide - Page 35
powering off. Power button lock 3 Use this icon to unlock OSD menu and power button from powering off. Menu and Power buttons lock Operating the Monitor | 35 - Dell U2419HC | UltraSharp Users Guide - Page 36
Front‑Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button 1 1 23 Description Use the Up (increase) and Down (decrease) keys your selection. OK 3 Use the Back button to go back to the previous menu. Back 36 | Operating the Monitor - Dell U2419HC | UltraSharp Users Guide - Page 37
OSD menu, or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu. Dell UltraSharp 24/27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others 75 % 75 % 2 Press the and buttons to move between options. As you move from - Dell U2419HC | UltraSharp Users Guide - Page 38
. Use the Input Source menu to select between different video inputs that are connected to your monitor. Dell UltraSharp 24/27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others USB Type-C DP HDMI Auto Select Auto Select for USB-C Reset Input Source On Prompt for - Dell U2419HC | UltraSharp Users Guide - Page 39
switch to USB Type-C video from another available input. Resets your monitor's Input Source settings to the factory defaults. Use the Color menu to adjust the color setting mode. Dell UltraSharp 24/27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Preset Modes Input - Dell U2419HC | UltraSharp Users Guide - Page 40
Temp. or Custom Color from the list. Dell UltraSharp 24/27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize with blue tint with slider set at 10,000K. • Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the Red, Green, and Blue - Dell U2419HC | UltraSharp Users Guide - Page 41
to a computer (or DVD player) using the USB Type-C, DP cable. YPbPr: Select this option if your DVD player supports only YPbPr output. Dell UltraSharp 24/27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Preset Modes Input Color Format Reset Color RGB YPbPr Hue - Dell U2419HC | UltraSharp Users Guide - Page 42
Use the Display menu to adjust image. Dell UltraSharp 24/27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize NOTE: When DP/USB Type-C upstream cable and DP downstream cable is connected, monitor will set MST = ON automatically, this action will only be done once after - Dell U2419HC | UltraSharp Users Guide - Page 43
of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell UltraSharp 24/27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Language Rotation Transparency Timer Lock Reset Menu English 20 20 s Disable Language - Dell U2419HC | UltraSharp Users Guide - Page 44
Icon Menu and Submenus Lock Description Controls user access to adjustments. the buttons are locked. Dell UltraSharp 24/27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Language Rotation Transparency Timer Lock Reset Menu Menu Buttons Power Button Menu + Power - Dell U2419HC | UltraSharp Users Guide - Page 45
Icon Menu and Submenus Personalize Description Dell UltraSharp 24/27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize during monitor Power Off mode. NOTE: This option is only available in newer monitor firmware revisions. See Always On USB Type-C Charging for troubleshooting. - Dell U2419HC | UltraSharp Users Guide - Page 46
for best user experience and optimum performance of your monitor. Dell UltraSharp 24/27 Monitor Brightness/Contrast Display Info Input Source DDC/CI On Color LCD Conditioning O Display Firmware Menu Service Tag Personalize Reset Others Others Factory Reset 46 | Operating - Dell U2419HC | UltraSharp Users Guide - Page 47
may take some time to run. Select On to start the process. Dell UltraSharp 24/27 Monitor Brightness/Contrast Display Info Input Source DDC/CI Color LCD Conditioning On Display Firmware O Menu Service Tag Personalize Reset Others Others Factory Reset Firmware Firmware version - Dell U2419HC | UltraSharp Users Guide - Page 48
display. Please change your input timing to 1920x1080, 60Hz or any other monitor listed timing as per the monitor specifications. U2719DC U2419HC Dell UltraSharp 27 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 2560x1440, 60Hz or any - Dell U2419HC | UltraSharp Users Guide - Page 49
. www.dell.com/support/U2419HC www.dell.com/support/U2719DC or U2419HC/U2719DC Dell UltraSharp 24/27 Monitor No USB Type-C Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/U2419HC www.dell.com/support/U2719DC U2419HC/U2719DC Operating the Monitor | 49 - Dell U2419HC | UltraSharp Users Guide - Page 50
the cable supporting DP alternate mode is connected to the monitor under the following conditions: • When Auto Select for USB-C is set to Prompt for Multiple Inputs. • When the DP cable is connected to the monitor. Dell UltraSharp 24/27 Monitor Switch to USB-C Video Input: Yes No U2419HC/U2719DC - Dell U2419HC | UltraSharp Users Guide - Page 51
, the following message will appear: Dell UltraSharp 24/27 Monitor Are you sure you want to reset to default settings? Yes No U2419HC/U2719DC When you select 'Yes' settings can be changed in the Menu. U2419HC/U2719DC See Troubleshooting for more information. Operating the Monitor | 51 - Dell U2419HC | UltraSharp Users Guide - Page 52
Mode in 4 minutes. www.dell.com/support/U2419HC www.dell.com/support/U2719DC or Dell UltraSharp 24/27 Monitor U2419HC/U2719DC No USB Type-C Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/U2419HC www.dell.com/support/U2719DC U2419HC/U2719DC 4 This box also - Dell U2419HC | UltraSharp Users Guide - Page 53
inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer. Troubleshooting | 53 - Dell U2419HC | UltraSharp Users Guide - Page 54
) from Drivers & Downloads section of the Dell Monitor support site: U2419HC: www.dell.com/U2419HC U2719DC: www.dell.com/U2719DC 2 Connect the USB Type-C cable to the Monitor and PC. USB Type-C USB Type-C 3 Run the Monitor Firmware Update Utility.exe to install the program. 54 | Troubleshooting - Dell U2419HC | UltraSharp Users Guide - Page 55
4 Check current firmware revision: click Update to update the firmware. 5 Wait for the firmware to be updated. 6 Click Close once the firmware is updated. Troubleshooting | 55 - Dell U2419HC | UltraSharp Users Guide - Page 56
For more information on Dell Monitor Quality and PixelPolicy, see Dell Support site at: www.dell.com/support/monitors. • Reset the monitor to factory settings. • Adjust brightness and contrast controls via OSD. • Do not perform any troubleshooting steps. • Contact Dell immediately. • Ensure that the - Dell U2419HC | UltraSharp Users Guide - Page 57
). • Alternatively, use a dynamically changing screensaver. Product Specific Problems Problem Screen image is too small Cannot adjust the monitor with the buttons on the front panel What you experience Image cable again, if necessary. • Reset the computer or video player. Troubleshooting | 57 - Dell U2419HC | UltraSharp Users Guide - Page 58
power consumption of device is over 65 W. • Ensure that you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the Download and install the latest graphics card driver. • Some DP 1.1a graphics card cannot support DP 1.4 monitors. Go to OSD menu, under Input - Dell U2419HC | UltraSharp Users Guide - Page 59
, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information ( online Monitor support content: See www.dell.com/support/monitors. To contact Dell for sales, technical support, or customer service issues: 1 Go to www.dell.com/support. - Dell U2419HC | UltraSharp Users Guide - Page 60
, and follow the given steps. Dell computer 1 Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2 After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 (U2419HC)/2560 x 1440 (U2719DC) again. NOTE - Dell U2419HC | UltraSharp Users Guide - Page 61
Non-Dell computer drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 (U2419HC)/2560 x 1440 (U2719DC) again. NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports - Dell U2419HC | UltraSharp Users Guide - Page 62
cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth
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Model: U2419HC/U2719DC
Regulatory model: U2419HCt/U2719DCt
Dell UltraSharp
U2419HC/U2719DC Monitor
User’s Guide