Dell U2422H Users Guide
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- Dell U2422H | Users Guide - Page 1
Dell UltraSharp 24 Monitor U2422H/U2422HX/U2422HE User's Guide Model: U2422H/U2422HX/U2422HE Regulatory model: U2422Hb/U2422HEb - Dell U2422H | Users Guide - Page 2
A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage . Copyright © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its - Dell U2422H | Users Guide - Page 3
View 12 Monitor Specifications 17 Monitor Resolution Specifications 19 Supported Video Modes 19 Preset Display Modes 19 Multi-Stream Downstream Connector 27 USB-C Connector 27 USB Ports 28 RJ45 Connector (U2422HE Only 29 LCD Monitor Quality and Pixel Policy 31 Maintenance Guidelines 31 - Dell U2422H | Users Guide - Page 4
38 Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function (U2422HE Only 38 Connecting the Monitor for RJ45 Cable (optional) (U2422HE Only 39 Connecting the USB-C to USB-A Cable 39 Dell Power Button Sync (DPBS) (U2422HE Only 40 Connecting the Monitor for DPBS for the First Time - Dell U2422H | Users Guide - Page 5
(MMS 82 Troubleshooting 83 Self-test 83 Lock/Unlock Menu and Built-in Diagnostics 84 Locking the Power and Joystick Buttons 84 Built-in Diagnostics 85 Always On USB-C Charging (U2422HE Only 87 Updating Monitor Firmware 87 Common Problems 87 Product Specific Problems 91 Universal Serial - Dell U2422H | Users Guide - Page 6
technical support. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries. NOTE: If you are attaching a stand that you purchased from any other source, follow the set up instructions that - Dell U2422H | Users Guide - Page 7
length: 1.80 M USB-A to USB-C Gen2 Cable Cable length: 1.00 M HDMI 2.0 Cable (U2422HX onl y) Cable length: 1.80 M USB-C to USB-C Gen2 Cable (U2422HE only) Cable length: 1.00 M • Quick Setup Guide • Factory Calibration Report • Safety, Environmental, and Regulatory Information About Your Monitor │ 7 - Dell U2422H | Users Guide - Page 8
Features The Dell U2422H/U2422HX/U2422HE monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 60.47 cm (23.80 in.) viewable area (measured diagonally). 1920 x 1080 (16:9) resolution, plus full-screen support for - Dell U2422H | Users Guide - Page 9
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization. • Power and OSD buttons lock. • Security lock slot. • Stand lock. • < 0.3 W in Standby Mode. • Optimize eye comfort with a flicker-free screen. WARNING: The possible long-term effects of blue light emission from the - Dell U2422H | Users Guide - Page 10
Identifying Parts and Controls Front View Front View with Monitor Stand No. Description 1 Power LED indicator Use Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode. 10 │ About Your Monitor - Dell U2422H | Users Guide - Page 11
. 3 Stand release button Releases stand from the monitor. 4 Barcode, serial number, and Service Tag label Contains monitor details and support information. Refer to this label if you need to contact Dell for technical support. 5 Power On/Off button To turn the monitor on or off. 6 Joystick - Dell U2422H | Users Guide - Page 12
with security lock (security lock not included). Connect the power cable (shipped with your monitor). Connect your computer with the HDMI cable (shipped with U2422H). Connect your computer with the DisplayPort cable. To lock the stand to the monitor using a M3 x 6 mm screw (screw not included). 12 - Dell U2422H | Users Guide - Page 13
data transfer at 10 Gbps (USB 3.2 Gen2). Once this cable is connected, you can use the USB connectors on the monitor. NOTE: USB-C is not supported on versions of Windows prior to Windows 10. 8 Super speed USB 10 Connect your USB device.** Gbps (USB 3.2 Gen2) NOTE: To use this port, you - Dell U2422H | Users Guide - Page 14
device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the adjacent port(s). U2422HE Bottom View without Monitor Stand No. Description 1 Security lock slot 2 Power connector 3 HDMI port 4 DisplayPort 5 Stand lock feature Use Secures the - Dell U2422H | Users Guide - Page 15
DisplayPort out connector. 8 USB-C upstream port Connect the USB-A to USB-C cable that (data only) came with your monitor to the computer. This port supports USB data transfer at 10 Gbps (USB 3.2 Gen2). Once this cable is connected, you can use the USB connectors on the monitor. NOTE: USB - Dell U2422H | Users Guide - Page 16
-C cable (shipped with your monitor) to the USB-C upstream port (data only) (#8) on the monitor and to your computer. *Headphone usage is not supported for the audio line out connector. **To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT - Dell U2422H | Users Guide - Page 17
Pixel pitch Pixel per inch (PPI) Viewing angle Luminance output Contrast ratio Faceplate coating Backlight Response time Color depth Color gamut Calibration accuracy U2422H/U2422HX/U2422HE Active matrix - TFT LCD In-Plane Switching Technology 16:9 604.70 mm (23.80 in.) 527.04 mm (20.75 in.) 296.46 - Dell U2422H | Users Guide - Page 18
Power Delivery PD up to 90 W) (U2422HE only)** • 1 x USB-C upstream port Dell Display Manager Easy Arrange and other key features compatibility Security Security lock slot (cable lock sold separately) *DisplayPort 1.4/MST/DP audio is supported. **HBR3/DisplayPort 1.4/MST/DP audio is supported - Dell U2422H | Users Guide - Page 19
Specifications Model Horizontal scan range Vertical scan range Maximum preset resolution Supported Video Modes U2422H/U2422HX/U2422HE 30 kHz to 83 kHz (automatic) 56 Hz to 76 Hz (automatic) 1920 x 1080 at 60 Hz Model U2422H/U2422HX Video display capabilities (HDMI 480i*, 480p, 576i*, 576p, 720p - Dell U2422H | Users Guide - Page 20
by either the positive edge or the negative edge, respectively. Multi-Stream Transport (MST) Modes Using USB-C (U2422HE only): MST Source Monitor Maximum Number of External Monitor that can be Supported 1920 x 1080 at 60 Hz 1920 x 1080 at 60 Hz • HBR3: 2 (with USB-C DP Alt mode) • HBR2 - Dell U2422H | Users Guide - Page 21
ARC), standard for 3D format and resolutions, and standard for 4K digital cinema resolution. **DisplayPort 1.4/MST/DP audio is supported. ***HBR3/DisplayPort 1.4/MST/DP audio is supported. 1 As defined in EU 2019/2021 and EU 2019/2013. 2 Max brightness and contrast setting with maximum power loading - Dell U2422H | Users Guide - Page 22
19 pins (U2422HX only) • Universal Series Bus: Type-C, 24 pins (U2422HE only) • Universal Serial Bus: USB-C to USB-A NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the - Dell U2422H | Users Guide - Page 23
) 3.52 kg (7.75 lb) 3.96 kg (8.72 lb) 1.75 kg (3.85 lb) 1.75 kg (3.85 lb) Monitor Environmental Characteristics Model U2422H/U2422HX U2422HE Compliant Standards • ENERGY STAR certified monitor • EPEAT registered where applicable. EPEAT registration varies by country. See www.epeat.net for - Dell U2422H | Users Guide - Page 24
Non-operating Al titude Operating Non-operating Thermal Dissipation Pin Assignments DisplayPort Connector • Storage: 5% to 90% (non-condensing) • Shipping: 5% to 90% (non-condensing) 5000 m (16404 ft) (maximum) 12192 m (40000 ft) (maximum) • 221.78 BTU/hour (maximum) • 716.55 BTU/hour (maximum) - Dell U2422H | Users Guide - Page 25
14 GND 15 AUX (p) 16 GND 17 AUX (n) 18 Hot Plug Detect 19 Re-PWR 20 +3.3 V DP_PWR HDMI Connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 19-pin Side of the Connected Signal Cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS DATA 0+ - Dell U2422H | Users Guide - Page 26
480 Mbps 12 Mbps *Up to 2 A on USB downstream port (with compliance devices or normal USB devices. Maximum Power Supported* 4.5 W 4.5 W 4.5 W battery icon) with BC1.2 USB-C (U2422HE only) Video Data Power Delivery (PD) Description DisplayPort 1.4* super speed USB 10 Gbps (USB 3.2 Gen2) Up to 90 - Dell U2422H | Users Guide - Page 27
USB 3.2 Downstream Connector Pin Number 1 2 3 4 5 6 7 8 9 9-pin Side of the Connector VCC DD+ GND SSRXSSRX+ GND SSTXSSTX+ USB-C Connector Pin Number A1 A2 A3 A4 A5 A6 A7 A8 Signal Name GND TX1+ TX1VBUS CC1 D+ DSBU1 Pin Number B1 B2 B3 B4 B5 B6 B7 B8 Signal Name GND TX2+ TX2VBUS CC2 D+ DSBU2 - Dell U2422H | Users Guide - Page 28
super speed USB 10 Gbps (USB 3.2 Gen2) Type-A downstream (for U2422H/U2422HX) - bottom • 4 super speed USB 10 Gbps (USB 3.2 Gen2) Type-A downstream (U2422HE only) - bottom Power Charging Port - the port with battery icon; supports up to 2 A fast-charging capability if the device is BC1.2 compatible - Dell U2422H | Users Guide - Page 29
RJ45 Connector (U2422HE Only) Pin P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 Pin number P11 P12 P13 P14 MDI0+ MDI0MDI1+ MDI1CT CT MDI2+ MDI2MDI3+ MDI3Orange + N/A N/A Signal Green + + - About Your Monitor │ 29 - Dell U2422H | Users Guide - Page 30
Driver Installation Install the Realtek USB GBE Ethernet Controller Driver available for your system. This is available for download at www.dell.com/support under the "Driver and download" section. Network (RJ45) data rate via USB-C max speed is 1000 Mbps. NOTE: This LAN port is 1000Base-T IEEE 802. - Dell U2422H | Users Guide - Page 31
the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see http://www.dell.com/pixelguidelines. Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety instructions before cleaning the monitor. WARNING: Before cleaning the monitor - Dell U2422H | Users Guide - Page 32
Setting Up the Monitor Attaching the Stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, - Dell U2422H | Users Guide - Page 33
6. Lift the cover, as shown, to access the VESA area for stand assembly. 7. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b. Press the stand down till it snaps into place. Setting Up the Monitor │ 33 - Dell U2422H | Users Guide - Page 34
8. Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 9. Remove the cover from the monitor. 34 │ Setting Up the Monitor - Dell U2422H | Users Guide - Page 35
any of the procedures in this section, follow the Safety instructions. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables. NOTE: Route the cables through the cable-management slot - Dell U2422H | Users Guide - Page 36
Connecting the DisplayPort (DisplayPort to DisplayPort) Cable NOTE: The default out of factory setting is DP1.4 (DP1.2 is supported). If the monitor fails to show any content after the DisplayPort cable is connected, follow the procedures below to change the settings to DP1.1: • Press - Dell U2422H | Users Guide - Page 37
HDMI Cable NOTE: The default out of factory setting is HDMI 1.4. Connecting the USB-C Cable (U2422HE Only) NOTE: Use the USB-C cable shipped with monitor only. • This port supports DisplayPort Alternate Mode (DP1.4 standard only). • The USB-C power delivery compliant port (PD Version 3.0) delivers - Dell U2422H | Users Guide - Page 38
. NOTE: Remove the rubber plug when using DP out connector . Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function (U2422HE Only) NOTE: The maximum number of supported monitors via MST is subjected to the bandwidth of the USB-C source. NOTE: Remove the rubber plug when using USB - Dell U2422H | Users Guide - Page 39
Connecting the Monitor for RJ45 Cable (optional) (U2422HE Only) NOTE: RJ45 cable is non in-box standard accessory. Connecting the USB-C to USB-A Cable NOTE: To prevent data damage or loss, before unplugging - Dell U2422H | Users Guide - Page 40
image, see Common Problems. 6. Use the U2422HE Only) The U2422HE monitor is designed with Dell Power Button Sync (DPBS) feature to allow you to control PC system power state from the monitor power button. This feature is compatible with Dell Optiplex 7090/3090 Ultra platform, and is only supported - Dell U2422H | Users Guide - Page 41
To make sure the DPBS function works for the first time, perform the following steps for Dell Optiplex 7090/3090 Ultra platform in the Control Panel first. NOTE: DPBS only supports the port with • Go to Control Panel. icon. • Select Hardware and Sound, followed by Power Options. Setting Up the - Dell U2422H | Users Guide - Page 42
• Go to System Settings. • In the drop-down menu of When I press the power button, there are a few options for selection, namely Do nothing/Sleep/Hibernate/Shut down. You can select Sleep/Hibernate/Shut down. 42 │ Setting Up the Monitor - Dell U2422H | Users Guide - Page 43
NOTE: Do not select "Do nothing", otherwise monitor power button will not be able to sync with PC system power state. Connecting the Monitor for DPBS for the First Time When setting up the DPBS function for the first time, please follow the steps below: 1. Make sure both the PC and the monitor are - Dell U2422H | Users Guide - Page 44
NOTE: When the monitor and PC are both at power OFF state at the first time, it is recommended that you turn ON the monitor first, then connect the USB-C cable from the PC to the monitor. NOTE: You can power the Optiplex 7090/3090 Ultra platform using its DC adaptor jack. Alternatively, you can - Dell U2422H | Users Guide - Page 45
• When the monitor and the PC power state are both ON, press and hold the monitor power button for 4 seconds, the screen prompt will ask if you would like to shut down the PC. • When the monitor and the PC power state are both ON, press and hold the monitor power button for 10 seconds, the PC will - Dell U2422H | Users Guide - Page 46
Monitor 1 power button. When you press Monitor 1 or PC power button, both Monitor 1 and PC turns ON. Meanwhile, Monitor 2 will remain OFF. You need to manually press the power button on Monitor 2 to turn it ON. Similarly, a PC is connected to two monitors in an initially ON power state, and the - Dell U2422H | Users Guide - Page 47
Connecting the Monitor for USB-C The Dell Optiplex 7090 Ultra platform has two USB-C ports, so both Monitor 1 and Monitor 2 power state can power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2. NOTE: DPBS only supports the port with icon. Setting Up the Monitor │ 47 - Dell U2422H | Users Guide - Page 48
Ensure to set USB-C Charging 90W to On in Off Mode. When the PC and two monitors are in an initially OFF power state, pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor 1, and Monitor 2. 48 │ Setting Up the Monitor - Dell U2422H | Users Guide - Page 49
attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most - Dell U2422H | Users Guide - Page 50
Vertical Extension NOTE: The stand extends vertically up to 150 mm. The figure below illustrates how to extend the stand vertically. Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the - Dell U2422H | Users Guide - Page 51
, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation - Dell U2422H | Users Guide - Page 52
your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer see the rotation option or it is not working correctly, go to www.dell.com/support and download the latest driver for your graphics card. NOTE: You can - Dell U2422H | Users Guide - Page 53
To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other - Dell U2422H | Users Guide - Page 54
: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight or load bearing capacity of 14.08 kg (for U2422H/ U2422HX) or 15.84 kg (for U2422HE). 54 │ Setting Up the Monitor - Dell U2422H | Users Guide - Page 55
Operating the Monitor Power On the Monitor Press the Power Button to turn On the monitor. Using the Joystick Control To modify the OSD adjustments using the Joystick control on the rear end of the monitor, do the following: 1. Press the Joystick button to launch the OSD Menu Launcher. 2. Move the - Dell U2422H | Users Guide - Page 56
Joystick Functions Function Description Press Joystick to open the OSD Menu Launcher. • For right and left navigation. • Move right to enter the submenu. • Move left to exit from the submenu. • For up and down navigation. • Toggle between the menu items. • Increases (up) or decreases (down) the - Dell U2422H | Users Guide - Page 57
The following table describes the Menu Launcher functions: Menu Launcher Details Menu Launcher Icon Main Menu Description Opens the On-Screen Display (OSD). See OSD Menu Details. Displays the monitor's current status. Display Info (Shortcut Key 1) Adjusts the aspect ratio of your screen. Aspect - Dell U2422H | Users Guide - Page 58
OSD Menu Details Icon Menu and Submenus Brightness/ Contrast Description Activates Brightness/Contrast adjustment. Brightness Contrast Adjusts the luminance of the backlight. Toggle the Joystick up to increase the brightness and toggle the Joystick down to decrease the brightness (Range: 0 - - Dell U2422H | Users Guide - Page 59
Input Source Selects between the different video signals that may be connected to your monitor. For U2422H/U2422HX: For U2422HE: DP HDMI Select the DP input when you are using the DisplayPort (DP) connector . Press the Joystick to confirm the selection. Select the HDMI input - Dell U2422H | Users Guide - Page 60
Press the Joystick to confirm the selection. Auto Select Allows you to scan for available input sources. The default is On. Auto Select for USB-C (U2422HE only) Allows you to set Auto Select for USB-C to: • Prompt for Multiple Inputs: Always displays the "Switch to USB-C Video Input" message for - Dell U2422H | Users Guide - Page 61
. Press the Joystick to confirm the selection. • Color Space: Allows you to select the color space sRGB or Rec. 709. • Custom Color: Allows you to manually adjust the color settings. Toggle the Joystick up or down to adjust the RGB color values and create your own preset color mode. Operating the - Dell U2422H | Users Guide - Page 62
input mode to: • RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output. • YCbCr: Select this option if your media player supports only YCbCr output. Press the Joystick to confirm the selection. Hue Saturation Reset Color Shifts the color of - Dell U2422H | Users Guide - Page 63
for DP Multi-Stream Transport (MST) Function and Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function (U2422HE Only) for details. NOTE: When DP or USB-C to USB-C cable (U2422HE only) and DP downstream cable are connected, the OSD will set MST to On automatically. This action will - Dell U2422H | Users Guide - Page 64
See MultiMonitor Sync (MMS) for details. Reset Display Press the Joystick to reset all settings under the Display menu to the factory preset values. USB (U2422HE onl y) Allows you to assign the USB upstream port for the input signals (DP, HDMI), thus the monitor's USB downstream port can be used - Dell U2422H | Users Guide - Page 65
Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Rotation Transparency Timer Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, - Dell U2422H | Users Guide - Page 66
Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. Reset Menu • Menu Buttons: All Joystick functions are locked and not accessible by the user. • Power Button: - Dell U2422H | Users Guide - Page 67
Personalize For U2422H/U2422HX: For U2422HE: p Shortcut Key 1 Shortcut Key 2 Shortcut Key 3 Shortcut Key 4 Allows you to choose Allows you to enable or disable USB Type-A and (U2422H/ USB-C Downstream Ports charging function during U2422HX only) monitor standby mode. Operating the Monitor │ 67 - Dell U2422H | Users Guide - Page 68
enable or disable the Always On Charging USB-C Charging function during monitor Off mode. 90W When this function is enabled, you will be able to (U2422HE only) charge your notebook or mobile devices through the USB-C cable even when the monitor is powered off. Other USB Allows you to enable or - Dell U2422H | Users Guide - Page 69
Display Info Press the Joystick to display the monitor's current settings. Operating the Monitor │ 69 - Dell U2422H | Users Guide - Page 70
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your - Dell U2422H | Users Guide - Page 71
Reset Others Factory Reset Displays the firmware version of your monitor. Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Press the Joystick to reset all settings under the Others - Dell U2422H | Users Guide - Page 72
OSD Messages Initial Setup When Factory Reset is selected, the following message appears: When Yes is selected, the following message appears. For U2422H/U2422HX: For U2422HE: 72 │ Operating the Monitor - Dell U2422H | Users Guide - Page 73
OSD Warning Messages When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the - Dell U2422H | Users Guide - Page 74
. When you change the default setting of power saving features for the first time, such as USB-C Charging 90W (U2422HE only), Other USB Charging (U2422HE only), or USB Charging (U2422H/U2422HX only), the following message appears: NOTE: If you select Yes for any one of the features mentioned above - Dell U2422H | Users Guide - Page 75
You will see the following message before the Lock function is activated: NOTE: The message may be slightly different according to the selected settings. When the monitor goes into Standby mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. - Dell U2422H | Users Guide - Page 76
the connected input signal. For U2422HE, When the monitor is under DP/HDMI input and a USB-C cable is connected to a notebook that supports DP Alternate Mode, if Auto Select for USB-C (U2422HE only) is enabled, the following message appears: See Troubleshooting for more information. 76 │ Operating - Dell U2422H | Users Guide - Page 77
KVM Switch (U2422HE Only) The built-in KVM switch allows you to control up to 2 computers from a single set of keyboard and mouse connected to the monitor. a. When connecting HDMI + USB-C2 to computer 1 and DP + USB-C1 90W to computer 2: NOTE: The USB Type-C connection currently supports only data - Dell U2422H | Users Guide - Page 78
and data transfer. Ensure that USB for HDMI is assigned to USB-C2. NOTE: As the USB-C upstream port supports the DisplayPort Alternate Mode, there is no need to set USB for USB-C 90W. NOTE: When connecting to different video input sources not shown above, - Dell U2422H | Users Guide - Page 79
Setting the Auto KVM (U2422HE Only) You can follow below instructions to set up Auto KVM for your monitor: 1. Ensure that Auto Select is On and Auto Select for USB-C 90W is Yes. Operating the Monitor │ 79 - Dell U2422H | Users Guide - Page 80
need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 80 │ Operating the Monitor - Dell U2422H | Users Guide - Page 81
If you are using a non-Dell computer (portable or desktop): • Go to the support site for your computer and download the Monitor Sync, in the Display Menu allows user to enable/ disable syncing. NOTE: MMS does not support with HDMI port. When Monitor 1 MST is set to On for the first time (For example - Dell U2422H | Users Guide - Page 82
NOTE: The following OSD settings will be synchronized: Brightness, Contrast, Preset Modes, Color Temp., Custom Color (RGB Gain), Hue (Movie, Game mode), Saturation (Movie, Game mode), Response Time, and Sharpness. Setting Multi-Monitor Sync (MMS) During initial power on or connection of a new - Dell U2422H | Users Guide - Page 83
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Sel f-test Your monitor provides a self-test feature that allows you to check , check your video controller and computer, because your monitor is functioning properly. Troubleshooting │ 83 - Dell U2422H | Users Guide - Page 84
(s), press and hold the Joystick to the up or down or left or right for 4 seconds. Select the Unlock icon to unlock the button(s). 84 │ Troubleshooting - Dell U2422H | Users Guide - Page 85
a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. or left or right for about 4 seconds until a pop menu appears. Troubleshooting │ 85 - Dell U2422H | Users Guide - Page 86
in green, blue, black, white and text screens. The test is complete when the text screen appears. To exit, toggle the Joystick up again. 86 │ Troubleshooting - Dell U2422H | Users Guide - Page 87
Dell download support site for the latest application installer (Monitor Firmware Update Utility.exe) and refer to the Firmware Update Instruction User's Guide: www.dell.com/U2422H, www.dell.com/U2422HX or www.del l.com/U2422HE. Common Problems selected in the Input Source menu. Troubleshooting │ 87 - Dell U2422H | Users Guide - Page 88
has bright spots • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.de l l.com/pixelguidel ines. 88 │ Troubleshooting - Dell U2422H | Users Guide - Page 89
Geometric Distortion Horizontal/ Vertical Lines Synchronization Problems Safety Related Issues Intermittent Problems Picture too dim or • Reset . Visible signs of • Do not perform any troubleshooting smoke or sparks steps. • Contact Dell immediately. Monitor • Ensure that the video cable - Dell U2422H | Users Guide - Page 90
a few minutes of screen idle time. These can be adjusted in Windows Power Options or Mac Energy Saver setting. • Alternatively, use a dynamically changing screensaver. 90 │ Troubleshooting - Dell U2422H | Users Guide - Page 91
Product Specific Problems Common Symptoms What You Experience Possible Solutions Screen image is too Image is centered on • Check the Aspect Ratio setting in (aspect ratio) of DVDs, the monitor width of the screen may display in full screen. • Run the built-in diagnostics. Troubleshooting │ 91 - Dell U2422H | Users Guide - Page 92
-C When connected to • Unplug the USB-C cable from port (U2422HE some dongle/ onl y) docking device at the port, there is unplugging/plugging the Thunderbolt cable from the notebook No network connection (U2422HE only) Network dropped or • Check to ensure USB-C intermittent Prioritization - Dell U2422H | Users Guide - Page 93
(USB) Specific Problems Common Symptoms USB interface is not working USB-C port does not supply power (U2422HE onl y) Super can not be charged compliant with the USB-C specification. The USB-C port supports USB 3.2 Gen2 and an output of 90 W. • Check that you the computer. Troubleshooting │ 93 - Dell U2422H | Users Guide - Page 94
and peripherals. its receiver decreases • Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.2 port. 94 │ Troubleshooting - Dell U2422H | Users Guide - Page 95
. For information on safety instructions, see Safety, Environmental, and services may not be available in your area. • Online technical assistance - www.dell.com/support/monitors • Contacting Dell - www.dell.com/contactdell EU Product Database for Energy Label and Product Information Sheet U2422H
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Dell UltraSharp 24 Monitor -
U2422H/U2422HX/U2422HE
User’s Guide
Model: U2422H/U2422HX/U2422HE
Regulatory model: U2422Hb/U2422HEb