Dell U2422HX Users Guide
Dell U2422HX Manual
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- Dell U2422HX | Users Guide - Page 1
Dell UltraSharp 24 Monitor - U2422H/ U2422HX/U2422HE User's Guide Model: U2422H/U2422HX/U2422HE Regulatory model: U2422Hb/U2422HEb - Dell U2422HX | Users Guide - Page 2
that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2021 Dell Inc. or its subsidiaries - Dell U2422HX | Users Guide - Page 3
Parts and Controls 10 Front View 10 Back View 11 Bottom View 12 Monitor Specifications 17 Monitor Resolution Specifications 19 Supported Video Modes 19 Preset Display Modes 19 Multi-Stream Transport (MST) Modes 20 Monitor Electrical Specifications 20 Monitor Physical Characteristics - Dell U2422HX | Users Guide - Page 4
Organizing Your Cables 35 Connecting Your Monitor 35 Connecting the DisplayPort (DisplayPort to DisplayPort) Cable . 36 Connecting the HDMI Cable 37 Connecting the USB-C Cable (U2422HE Only 37 Connecting the Monitor for DP Multi-Stream Transport (MST) Function 38 Connecting the Monitor for USB - Dell U2422HX | Users Guide - Page 5
80 Multi-Monitor Sync (MMS 81 Setting Multi-Monitor Sync (MMS 82 Troubleshooting 83 Self-test 83 Lock/Unlock Menu and Built-in Diagnostics 84 Locking Monitor Firmware 87 Common Problems 87 Product Specific Problems 91 Universal Serial Bus (USB) Specific Problems 92 Appendix 94 FCC Notices - Dell U2422HX | Users Guide - Page 6
shown in the table below. If any component is missing, contact Dell technical support. For more information, see Contact Dell. NOTE: Some items may be optional from any other source, follow the set up instructions that were included with the stand. Package Contents Display Stand Riser Stand Base 6 │ - Dell U2422HX | Users Guide - Page 7
USB-C Gen2 Cable Cable length: 1.00 M HDMI 2.0 Cable (U2422HX onl y) Cable length: 1.80 M USB-C to USB-C Gen2 Cable (U2422HE only) Cable length: 1.00 M • Quick Setup Guide • Factory Calibration Report • Safety, Environmental, and Regulatory Information About Your Monitor │ 7 - Dell U2422HX | Users Guide - Page 8
angle to allow viewing from a sitting or standing position. • Color gamut of sRGB 100% and Rec. 709 100% with an average Delta E < 2; also supports DCI-P3 85%. • Digital connectivity with DisplayPort, HDMI, and USB-C (with DP Alternate Mode) (U2422HE only). • Single USB-C to supply power (PD 90 - Dell U2422HX | Users Guide - Page 9
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization. • Power and OSD buttons lock. • Security lock slot. • Stand lock. • < 0.3 W in Standby Mode. • Optimize eye comfort with a flicker-free screen. WARNING: The possible long-term effects of blue light emission from the - Dell U2422HX | Users Guide - Page 10
Identifying Parts and Controls Front View Front View with Monitor Stand No. Description 1 Power LED indicator Use Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode. 10 │ About Your Monitor - Dell U2422HX | Users Guide - Page 11
. 3 Stand release button Releases stand from the monitor. 4 Barcode, serial number, and Service Tag label Contains monitor details and support information. Refer to this label if you need to contact Dell for technical support. 5 Power On/Off button To turn the monitor on or off. 6 Joystick - Dell U2422HX | Users Guide - Page 12
Bottom View U2422H/U2422HX Bottom View without Monitor Stand No. Description 1 Security lock slot 2 Power connector 3 HDMI port 4 DisplayPort 5 Stand lock feature Use Secures the monitor with security lock (security lock not included). Connect the power cable (shipped with your monitor). - Dell U2422HX | Users Guide - Page 13
data transfer at 10 Gbps (USB 3.2 Gen2). Once this cable is connected, you can use the USB connectors on the monitor. NOTE: USB-C is not supported on versions of Windows prior to Windows 10. 8 Super speed USB 10 Connect your USB device.** Gbps (USB 3.2 Gen2) NOTE: To use this port, you - Dell U2422HX | Users Guide - Page 14
**To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the adjacent port(s). U2422HE Bottom View without Monitor Stand No. Description 1 Security lock slot 2 Power connector 3 HDMI port - Dell U2422HX | Users Guide - Page 15
DisplayPort out connector. 8 USB-C upstream port Connect the USB-A to USB-C cable that (data only) came with your monitor to the computer. This port supports USB data transfer at 10 Gbps (USB 3.2 Gen2). Once this cable is connected, you can use the USB connectors on the monitor. NOTE: USB - Dell U2422HX | Users Guide - Page 16
-C cable (shipped with your monitor) to the USB-C upstream port (data only) (#8) on the monitor and to your computer. *Headphone usage is not supported for the audio line out connector. **To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT - Dell U2422HX | Users Guide - Page 17
Monitor Specifications Model Screen type Panel technology Aspect ratio Viewable Image Diagonal Width (active area) Height (active area) Total area Pixel pitch Pixel per inch (PPI) Viewing angle Luminance output Contrast ratio Faceplate coating Backlight Response time Color depth Color gamut - Dell U2422HX | Users Guide - Page 18
° to 90° Dell Display Manager Easy Arrange and other key features compatibility Security Security lock slot (cable lock sold separately) *DisplayPort 1.4/MST/DP audio is supported. **HBR3/DisplayPort 1.4/MST/DP audio is - Dell U2422HX | Users Guide - Page 19
, 720p, 1080i*, 1080p & DisplayPort) Model U2422HE Video display capabilities (HDMI 480i*, 480p, 576i*, 576p, 720p, 1080i*, 1080p & DisplayPort & USB-C alternate mode) *Supported by HDMI input only. Preset Display Modes Display Mode VESA, 640 x 480 VESA, 640 x 480 IBM, 720 x 400 VESA, 800 x 600 - Dell U2422HX | Users Guide - Page 20
edge, respectively. Multi-Stream Transport (MST) Modes Using USB-C (U2422HE only): MST Source Monitor Maximum Number of External Monitor that can be Supported 1920 x 1080 at 60 Hz 1920 x 1080 at 60 Hz • HBR3: 2 (with USB-C DP Alt mode) • HBR2: 1 Using DisplayPort: MST Source Monitor - Dell U2422HX | Users Guide - Page 21
ARC), standard for 3D format and resolutions, and standard for 4K digital cinema resolution. **DisplayPort 1.4/MST/DP audio is supported. ***HBR3/DisplayPort 1.4/MST/DP audio is supported. 1 As defined in EU 2019/2021 and EU 2019/2013. 2 Max brightness and contrast setting with maximum power loading - Dell U2422HX | Users Guide - Page 22
NOTE: This monitor is ENERGY STAR certified. This product qualifies for ENERGY STAR in the factory default settings which can be restored by "Factory Reset" function in the OSD menu. Changing the factory default settings or enabling other features may increase power consumption that could exceed the - Dell U2422HX | Users Guide - Page 23
Height (compressed) Width Depth Base Monitor Weight Model Weight with packaging Weight with stand assembly and cables Weight without stand assembly (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 364.00 mm (14.33 in.) 245.00 mm (9.65 in.) 179.57 mm (7.07 in.) 245. - Dell U2422HX | Users Guide - Page 24
Non-operating Al titude Operating Non-operating Thermal Dissipation Pin Assignments DisplayPort Connector • Storage: 5% to 90% (non-condensing) • Shipping: 5% to 90% (non-condensing) 5000 m (16404 ft) (maximum) 12192 m (40000 ft) (maximum) • 221.78 BTU/hour (maximum) • 716.55 BTU/hour (maximum) - Dell U2422HX | Users Guide - Page 25
14 GND 15 AUX (p) 16 GND 17 AUX (n) 18 Hot Plug Detect 19 Re-PWR 20 +3.3 V DP_PWR HDMI Connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 19-pin Side of the Connected Signal Cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS DATA 0+ - Dell U2422HX | Users Guide - Page 26
10 Gbps 480 Mbps 12 Mbps *Up to 2 A on USB downstream port (with compliance devices or normal USB devices. Maximum Power Supported* 4.5 W 4.5 W 4.5 W battery icon) with BC1.2 USB-C (U2422HE only) Video Data Power Delivery (PD) Description DisplayPort 1.4* super speed USB 10 Gbps (USB 3.2 Gen2 - Dell U2422HX | Users Guide - Page 27
USB 3.2 Downstream Connector Pin Number 1 2 3 4 5 6 7 8 9 9-pin Side of the Connector VCC DD+ GND SSRXSSRX+ GND SSTXSSTX+ USB-C Connector Pin Number A1 A2 A3 A4 A5 A6 A7 A8 Signal Name GND TX1+ TX1VBUS CC1 D+ DSBU1 Pin Number B1 B2 B3 B4 B5 B6 B7 B8 Signal Name GND TX2+ TX2VBUS CC2 D+ DSBU2 - Dell U2422HX | Users Guide - Page 28
) - bottom • 4 super speed USB 10 Gbps (USB 3.2 Gen2) Type-A downstream (U2422HE only) - bottom Power Charging Port - the port with battery icon; supports up to 2 A fast-charging capability if the device is BC1.2 compatible. NOTE: Super speed USB 10 Gbps (USB 3.2 Gen2) functionality requires a super - Dell U2422HX | Users Guide - Page 29
RJ45 Connector (U2422HE Only) Pin P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 Pin number P11 P12 P13 P14 MDI0+ MDI0MDI1+ MDI1CT CT MDI2+ MDI2MDI3+ MDI3Orange + N/A N/A Signal Green + + - About Your Monitor │ 29 - Dell U2422HX | Users Guide - Page 30
"Driver and download" section. Network (RJ45) data rate via USB-C max speed is 1000 Mbps. NOTE: This LAN port is 1000Base-T IEEE 802.3az compliant, supporting Mac Address (Printed on model label) Pass-thru (MAPT), Wake-on-LAN (WOL) from standby mode (S3 only) and UEFI* PXE Boot function [UEFI PXE - Dell U2422HX | Users Guide - Page 31
cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean - Dell U2422HX | Users Guide - Page 32
Setting Up the Monitor Attaching the Stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, - Dell U2422HX | Users Guide - Page 33
6. Lift the cover, as shown, to access the VESA area for stand assembly. 7. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b. Press the stand down till it snaps into place. Setting Up the Monitor │ 33 - Dell U2422HX | Users Guide - Page 34
8. Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 9. Remove the cover from the monitor. 34 │ Setting Up the Monitor - Dell U2422HX | Users Guide - Page 35
the slot on the monitor stand. Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when - Dell U2422HX | Users Guide - Page 36
Connecting the DisplayPort (DisplayPort to DisplayPort) Cable NOTE: The default out of factory setting is DP1.4 (DP1.2 is supported). If the monitor fails to show any content after the DisplayPort cable is connected, follow the procedures below to change the settings to DP1.1: • Press - Dell U2422HX | Users Guide - Page 37
out of factory setting is HDMI 1.4. Connecting the USB-C Cable (U2422HE Only) NOTE: Use the USB-C cable shipped with monitor only. • This port supports DisplayPort Alternate Mode (DP1.4 standard only). • The USB-C power delivery compliant port (PD Version 3.0) delivers up to 90 W of power. • If your - Dell U2422HX | Users Guide - Page 38
plug when using DP out connector . Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function (U2422HE Only) NOTE: The maximum number of supported monitors via MST is subjected to the bandwidth of the USB-C source. NOTE: Remove the rubber plug when using USB-C upstream connector . NOTE - Dell U2422HX | Users Guide - Page 39
Connecting the Monitor for RJ45 Cable (optional) (U2422HE Only) NOTE: RJ45 cable is non in-box standard accessory. Connecting the USB-C to USB-A Cable NOTE: To prevent data damage or loss, before unplugging the USB-C upstream port , ensure that NO USB storage devices are in use by the computer - Dell U2422HX | Users Guide - Page 40
monitor displays an image, installation is complete. If it does not display an image, see Common Problems. 6. Use the cable slot on the monitor stand to organize the cables. NOTE: The USB connection 7090/3090 Ultra platform, and is only supported over USB-C interface. 40 │ Setting Up the Monitor - Dell U2422HX | Users Guide - Page 41
function works for the first time, perform the following steps for Dell Optiplex 7090/3090 Ultra platform in the Control Panel first. NOTE: DPBS only supports the port with • Go to Control Panel. icon. • Select Hardware and Sound, followed by Power Options. Setting Up the Monitor │ 41 - Dell U2422HX | Users Guide - Page 42
• Go to System Settings. • In the drop-down menu of When I press the power button, there are a few options for selection, namely Do nothing/Sleep/Hibernate/Shut down. You can select Sleep/Hibernate/Shut down. 42 │ Setting Up the Monitor - Dell U2422HX | Users Guide - Page 43
NOTE: Do not select "Do nothing", otherwise monitor power button will not be able to sync with PC system power state. Connecting the Monitor for DPBS for the First Time When setting up the DPBS function for the first time, please follow the steps below: 1. Make sure both the PC and the monitor are - Dell U2422HX | Users Guide - Page 44
NOTE: When the monitor and PC are both at power OFF state at the first time, it is recommended that you turn ON the monitor first, then connect the USB-C cable from the PC to the monitor. NOTE: You can power the Optiplex 7090/3090 Ultra platform using its DC adaptor jack. Alternatively, you can - Dell U2422HX | Users Guide - Page 45
• When the monitor and the PC power state are both ON, press and hold the monitor power button for 4 seconds, the screen prompt will ask if you would like to shut down the PC. • When the monitor and the PC power state are both ON, press and hold the monitor power button for 10 seconds, the PC will - Dell U2422HX | Users Guide - Page 46
Monitor 1 power button. When you press Monitor 1 or PC power button, both Monitor 1 and PC turns ON. Meanwhile, Monitor 2 will remain OFF. You need to manually press the power button on Monitor 2 to turn it ON. Similarly, a PC is connected to two monitors in an initially ON power state, and the - Dell U2422HX | Users Guide - Page 47
in an initially ON power state, pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2. NOTE: DPBS only supports the port with icon. Setting Up the Monitor │ 47 - Dell U2422HX | Users Guide - Page 48
Ensure to set USB-C Charging 90W to On in Off Mode. When the PC and two monitors are in an initially OFF power state, pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor 1, and Monitor 2. 48 │ Setting Up the Monitor - Dell U2422HX | Users Guide - Page 49
attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most - Dell U2422HX | Users Guide - Page 50
Vertical Extension NOTE: The stand extends vertically up to 150 mm. The figure below illustrates how to extend the stand vertically. Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the - Dell U2422HX | Users Guide - Page 51
, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation - Dell U2422HX | Users Guide - Page 52
then set the preferred rotation. NOTE: If you do not see the rotation option or it is not working correctly, go to www.dell.com/support and download the latest driver for your graphics card. NOTE: You can also refer to the Rotation function on your OSD to rotate your display - Dell U2422HX | Users Guide - Page 53
To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other - Dell U2422HX | Users Guide - Page 54
3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5. Mount the monitor on the wall. For more information, see the documentation that shipped with the wall mounting kit. NOTE: For use - Dell U2422HX | Users Guide - Page 55
Operating the Monitor Power On the Monitor Press the Power Button to turn On the monitor. Using the Joystick Control To modify the OSD adjustments using the Joystick control on the rear end of the monitor, do the following: 1. Press the Joystick button to launch the OSD Menu Launcher. 2. Move the - Dell U2422HX | Users Guide - Page 56
Joystick Functions Function Description Press Joystick to open the OSD Menu Launcher. • For right and left navigation. • Move right to enter the submenu. • Move left to exit from the submenu. • For up and down navigation. • Toggle between the menu items. • Increases (up) or decreases (down) the - Dell U2422HX | Users Guide - Page 57
The following table describes the Menu Launcher functions: Menu Launcher Details Menu Launcher Icon Main Menu Description Opens the On-Screen Display (OSD). See OSD Menu Details. Displays the monitor's current status. Display Info (Shortcut Key 1) Adjusts the aspect ratio of your screen. Aspect - Dell U2422HX | Users Guide - Page 58
OSD Menu Details Icon Menu and Submenus Brightness/ Contrast Description Activates Brightness/Contrast adjustment. Brightness Contrast Adjusts the luminance of the backlight. Toggle the Joystick up to increase the brightness and toggle the Joystick down to decrease the brightness (Range: 0 - - Dell U2422HX | Users Guide - Page 59
Input Source Selects between the different video signals that may be connected to your monitor. For U2422H/U2422HX: For U2422HE: DP HDMI Select the DP input when you are using the DisplayPort (DP) connector . Press the Joystick to confirm the selection. Select the HDMI input when you are using - Dell U2422HX | Users Guide - Page 60
USB-C 90W Select the USB-C 90W input when you are using (U2422HE only) the USB-C connector . Press the Joystick to confirm the selection. Auto Select Allows you to scan for available input sources. The default is On. Auto Select for USB-C (U2422HE only) Allows you to set Auto Select for USB-C to: - Dell U2422HX | Users Guide - Page 61
. Press the Joystick to confirm the selection. • Color Space: Allows you to select the color space sRGB or Rec. 709. • Custom Color: Allows you to manually adjust the color settings. Toggle the Joystick up or down to adjust the RGB color values and create your own preset color mode. Operating the - Dell U2422HX | Users Guide - Page 62
input mode to: • RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output. • YCbCr: Select this option if your media player supports only YCbCr output. Press the Joystick to confirm the selection. Hue Saturation Reset Color Shifts the color of - Dell U2422HX | Users Guide - Page 63
Display Use the Display menu to adjust images. Aspect Ratio Sharpness Response Time MST Adjusts the image ratio to 16:9, Auto Resize, 4:3, or 1:1. This feature can make the image look sharper or softer. Toggle the Joystick up or down to adjust the sharpness from '0' to '100'. Allows you to set - Dell U2422HX | Users Guide - Page 64
Mul ti-Monitor Sync Allows multiple monitors that are Daisy Chained via DP to synchronize following OSD settings in the background: Brightness, Contrast, Preset Modes, Color Temp., Custom Color, Hue, Saturation, Response Time, and Sharpness. See MultiMonitor Sync (MMS) for details. Reset Display - Dell U2422HX | Users Guide - Page 65
Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Rotation Transparency Timer Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, - Dell U2422HX | Users Guide - Page 66
Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. Reset Menu • Menu Buttons: All Joystick functions are locked and not accessible by the user. • Power Button: - Dell U2422HX | Users Guide - Page 67
Personalize For U2422H/U2422HX: For U2422HE: p Shortcut Key 1 Shortcut Key 2 Shortcut Key 3 Shortcut Key 4 Allows you to choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, Rotation, or Display Info and set it as a shortcut key. Shortcut Key 5 Power Button - Dell U2422HX | Users Guide - Page 68
USB-C Allows you to enable or disable the Always On Charging USB-C Charging function during monitor Off mode. 90W When this function is enabled, you will be able to (U2422HE only) charge your notebook or mobile devices through the USB-C cable even when the monitor is powered off. Other USB - Dell U2422HX | Users Guide - Page 69
Display Info Press the Joystick to display the monitor's current settings. Operating the Monitor │ 69 - Dell U2422HX | Users Guide - Page 70
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your - Dell U2422HX | Users Guide - Page 71
Tag Reset Others Factory Reset Displays the firmware version of your monitor. Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Press the Joystick to reset all settings under the - Dell U2422HX | Users Guide - Page 72
OSD Messages Initial Setup When Factory Reset is selected, the following message appears: When Yes is selected, the following message appears. For U2422H/U2422HX: For U2422HE: 72 │ Operating the Monitor - Dell U2422HX | Users Guide - Page 73
OSD Warning Messages When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the - Dell U2422HX | Users Guide - Page 74
When you adjust the Brightness level for the first time, the following message appears: NOTE: If Yes is selected, the message will not appear next time you intend to change the Brightness setting. When you change the default setting of power saving features for the first time, such as USB-C Charging - Dell U2422HX | Users Guide - Page 75
You will see the following message before the Lock function is activated: NOTE: The message may be slightly different according to the selected settings. When the monitor goes into Standby mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. - Dell U2422HX | Users Guide - Page 76
input signal. For U2422HE, When the monitor is under DP/HDMI input and a USB-C cable is connected to a notebook that supports DP Alternate Mode, if Auto Select for USB-C (U2422HE only) is enabled, the following message appears: See Troubleshooting for more information. 76 │ Operating the Monitor - Dell U2422HX | Users Guide - Page 77
mouse connected to the monitor. a. When connecting HDMI + USB-C2 to computer 1 and DP + USB-C1 90W to computer 2: NOTE: The USB Type-C connection currently supports only data transfer. Ensure that USB for HDMI is assigned to USB-C2 and DP is assigned to USB-C1 90W. Operating the Monitor │ 77 - Dell U2422HX | Users Guide - Page 78
and data transfer. Ensure that USB for HDMI is assigned to USB-C2. NOTE: As the USB-C upstream port supports the DisplayPort Alternate Mode, there is no need to set USB for USB-C 90W. NOTE: When connecting to different video input sources not shown above, - Dell U2422HX | Users Guide - Page 79
Setting the Auto KVM (U2422HE Only) You can follow below instructions to set up Auto KVM for your monitor: 1. Ensure that Auto Select is On and Auto Select for USB-C 90W is Yes. Operating the Monitor │ 79 - Dell U2422HX | Users Guide - Page 80
driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 80 │ Operating the Monitor - Dell U2422HX | Users Guide - Page 81
non-Dell computer (portable or desktop): • Go to the support site for your computer and download the latest graphic drivers. • Sync, in the Display Menu allows user to enable/ disable syncing. NOTE: MMS does not support with HDMI port. When Monitor 1 MST is set to On for the first time (For example - Dell U2422HX | Users Guide - Page 82
NOTE: The following OSD settings will be synchronized: Brightness, Contrast, Preset Modes, Color Temp., Custom Color (RGB Gain), Hue (Movie, Game mode), Saturation (Movie, Game mode), Response Time, and Sharpness. Setting Multi-Monitor Sync (MMS) During initial power on or connection of a new - Dell U2422HX | Users Guide - Page 83
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Sel f-test Your monitor provides a self-test feature that allows you to check , check your video controller and computer, because your monitor is functioning properly. Troubleshooting │ 83 - Dell U2422HX | Users Guide - Page 84
(s), press and hold the Joystick to the up or down or left or right for 4 seconds. Select the Unlock icon to unlock the button(s). 84 │ Troubleshooting - Dell U2422HX | Users Guide - Page 85
a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. or left or right for about 4 seconds until a pop menu appears. Troubleshooting │ 85 - Dell U2422HX | Users Guide - Page 86
in green, blue, black, white and text screens. The test is complete when the text screen appears. To exit, toggle the Joystick up again. 86 │ Troubleshooting - Dell U2422HX | Users Guide - Page 87
support site for the latest application installer (Monitor Firmware Update Utility.exe) and refer to the Firmware Update Instruction User's Guide: www.dell.com/U2422H, www.dell.com/U2422HX or www.del l.com/U2422HE. Common Problems source is selected in the Input Source menu. Troubleshooting │ 87 - Dell U2422HX | Users Guide - Page 88
in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.de l l.com/pixelguidel ines. LCD screen has bright spots • Quality and Pixel Policy, see Dell Support site at: http:// www.de l l.com/pixelguidel ines. 88 │ Troubleshooting - Dell U2422HX | Users Guide - Page 89
Restart the computer in the safe mode. Visible signs of • Do not perform any troubleshooting smoke or sparks steps. • Contact Dell immediately. Monitor • Ensure that the video cable self-test feature check to determine if the intermittent problem occurs in self-test mode. Troubleshooting │ 89 - Dell U2422HX | Users Guide - Page 90
a few minutes of screen idle time. These can be adjusted in Windows Power Options or Mac Energy Saver setting. • Alternatively, use a dynamically changing screensaver. 90 │ Troubleshooting - Dell U2422HX | Users Guide - Page 91
Product Specific Problems Common Symptoms What You Experience Possible Solutions Screen image is too Image is centered on • Check the Aspect Ratio setting in (aspect ratio) of DVDs, the monitor width of the screen may display in full screen. • Run the built-in diagnostics. Troubleshooting │ 91 - Dell U2422HX | Users Guide - Page 92
unplugging/plugging the Thunderbolt cable from the notebook Universal Serial Bus (USB) Specific Problems Common Symptoms USB interface is not working What You Experience USB peripherals are not higher electric current; connect the device directly to the computer system. 92 │ Troubleshooting - Dell U2422HX | Users Guide - Page 93
• Check that the connected device is can not be charged compliant with the USB-C specification. The USB-C port supports USB 3.2 Gen2 and an output of 90 W. • Check that you use the USB-C cable shipped with your USB receiver as far away as possible from the USB 3.2 port. Troubleshooting │ 93 - Dell U2422HX | Users Guide - Page 94
hazards, and/or mechanical hazards. For information on safety instructions, see Safety, Environmental, and Regulatory Information (SERI). FCC several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your
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Dell UltraSharp 24 Monitor - U2422H/
U2422HX/U2422HE
User’s Guide
Model: U2422H/U2422HX/U2422HE
Regulatory model: U2422Hb/U2422HEb