Dell U2520D Users Guide

Dell U2520D Manual

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  • Dell U2520D | Users Guide - Page 1
    Dell UltraSharp 25 USB-C Monitor U2520D/U2520DR User's Guide Model: U2520D/U2520DR Regulatory model: U2520Db
  • Dell U2520D | Users Guide - Page 2
    A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage . Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
  • Dell U2520D | Users Guide - Page 3
    6 Product features 8 Identifying parts and controls 9 Front view 9 Back view 10 Side view 11 Bottom view 12 Monitor specifications 14 Resolution specifications 16 Supported video modes 16 Preset display modes 16 Multi-Stream Transport (MST) modes 17 Electrical specifications 17 Physical
  • Dell U2520D | Users Guide - Page 4
    Connecting the DisplayPort (DisplayPort to DisplayPort) cable (for U2520D 31 Connecting the HDMI cable (for U2520DR 32 Connecting the USB Type-C cable 33 Connecting the monitor for DP Multi-Stream Transport (MST) function 34 Connecting the monitor for USB-C Multi-Stream Transport (MST) function
  • Dell U2520D | Users Guide - Page 5
    Troubleshooting 62 Self-test 62 Built-in diagnostics 63 Always On USB Type-C Charging 64 Common problems 64 Product specific problems 68 Universal Serial Bus (USB) specific problems 69 Appendix 71 FCC notices (U.S. only) and other regulatory information 71 Contact Dell 71 │5
  • Dell U2520D | Users Guide - Page 6
    technical support. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries. NOTE: If you are attaching a stand that you purchased from any other source, follow the set up instructions that
  • Dell U2520D | Users Guide - Page 7
    by country) DisplayPort cable (DisplayPort to DisplayPort, for U2520D) HDMI cable (for U2520DR) USB Type-C cable (enables the USB ports on the monitor) USB Type-C to Type-A cable (enables the USB ports on the monitor) • Quick Setup Guide • Factory calibration report • Safety, Environmental, and
  • Dell U2520D | Users Guide - Page 8
    Product features The Dell U2520D/U2520DR monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 63.44 cm (25 in.) viewable area (measured diagonally). 2560 x 1440 (16:9) resolution, plus full-screen support for lower
  • Dell U2520D | Users Guide - Page 9
    Identifying parts and controls Front view Front panel controls Label 1 2 Description Function buttons (For more information, see Operating the monitor) Power On/Off button (with LED indicator) About your monitor │ 9
  • Dell U2520D | Users Guide - Page 10
    , serial number, and Service Tag label Cable-management slot Use Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm). Lists the regulatory approvals. Releases stand from the monitor. Refer to this label if you need to contact Dell for technical support. Use to organize cables
  • Dell U2520D | Users Guide - Page 11
    device. Connect your USB device.* NOTE: To use these ports, you must connect the USB Type-C cable (shipped with your monitor) to the USB Type-C upstream port on the monitor and to your computer. *To avoid signal interference, when a wireless USB device has been connected to a USB downstream port
  • Dell U2520D | Users Guide - Page 12
    cable (shipped with U2520DR). Connect your computer with the DisplayPort cable (shipped with U2520D). To lock the stand to the monitor using a M3 1.4 supports a maximum resolution of 2560 x 1440 at 60 Hz, PD 20 V/4.5 A, PD 20 V/3 A, 15 V/3 A, 9 V/3 A, 5 V/3 A. NOTE: USB Type-C is not supported on
  • Dell U2520D | Users Guide - Page 13
    (2) NOTE: To use this port, you must connect the USB Type-C cable (shipped with your monitor) to the USB Type-C upstream port on the monitor and to your computer. *Headphone usage is not supported for the audio line out connector. **To avoid signal interference, when a wireless USB device has
  • Dell U2520D | Users Guide - Page 14
    Backlight Response time Color depth Color gamut Calibration accuracy Built-in devices U2520D/U2520DR Active matrix - TFT LCD In-Plane Switching Technology 16:9 634.4 (upstream: 1; downstream: 1) • 3 x USB 3.0 downstream port (including 1 port which supports power-charging) 14 │ About your monitor
  • Dell U2520D | Users Guide - Page 15
    port • 1 x audio line-out port Border width (edge of 7.3 mm (Top) monitor to active area) 7.4 mm (Left/Right) 9.5 mm (Bottom) Adjustability Height adjustable stand Swivel -45° to 45° Pivot -90° to 90° Dell Display Manager Easy Arrange and other key features compatibility Security Security
  • Dell U2520D | Users Guide - Page 16
    scan range Maximum preset resolution Supported video modes U2520D/U2520DR 10 kHz to 120 kHz (automatic) 48 Hz to 75 Hz (automatic) 2560 x 1440 at 60 Hz Model U2520D/U2520DR Video display capabilities (HDMI 480p 00 162.00 148.50 Sync polarity (Horizontal /Vertical) 16 │ About your monitor
  • Dell U2520D | Users Guide - Page 17
    1440 at 60 Hz Electrical specifications Maximum number of external monitor that can be supported 2560 x 1440 at 60 Hz • 3 (Use USB Type-C) • 3 (Use DisplayPort) Model Video input signals AC input voltage/ frequency/current Inrush current U2520D/U2520DR HDMI 2.0*/DisplayPort 1.4**, 600 mV for each
  • Dell U2520D | Users Guide - Page 18
    cable type • Digital: DisplayPort, 20 pins (for U2520D) • Digital: HDMI, 19 pins (for U2520DR) • Universal Series Bus: Type-C, 24 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different
  • Dell U2520D | Users Guide - Page 19
    - no cables) Weight of stand assembly Environmental characteristics 4.2 kg (9.26 lb) 1.8 kg (3.97 lb) Model U2520D/U2520DR Compliant standards • ENERGY STAR certified monitor • EPEAT registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by
  • Dell U2520D | Users Guide - Page 20
    use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes to function. The following table shows the power consumption and signaling of this automatic power saving feature. VESA Horizonta Vertical
  • Dell U2520D | Users Guide - Page 21
    connected signal cable ML3 (n) GND ML3 (p) ML2 (n) GND ML2 (p) ML1 (n) GND ML1 (p) ML0 (n) GND ML0 (p) GND GND AUX (p) GND AUX (n) Hot Plug Detect About your monitor │ 21
  • Dell U2520D | Users Guide - Page 22
    ML0 (n) ML1 (p) GND ML1 (n) ML2 (p) GND ML2 (n) ML3 (p) GND ML3 (n) CONFIG1 CONFIG2 AUX CH (p) GND AUX CH (n) Hot Plug Detect Return DP_PWR 22 │ About your monitor
  • Dell U2520D | Users Guide - Page 23
    0TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved (N.C. on device) DDC CLOCK (SCL) DDC DATA (SDA) DDC/CEC Ground +5 V POWER HOT PLUG DETECT About your monitor │ 23
  • Dell U2520D | Users Guide - Page 24
    interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer speed Super-Speed High speed Full speed Data Up to 90 W *HDR/HBR3/DisplayPort 1.4/MST/DP audio is supported. 24 │ About your monitor
  • Dell U2520D | Users Guide - Page 25
    Name GND TX1+ TX1VBUS CC1 D+ DSBU1 Pin Number B1 B2 B3 B4 B5 B6 B7 B8 Signal Name GND TX2+ TX2VBUS CC2 D+ DSBU2 About your monitor │ 25
  • Dell U2520D | Users Guide - Page 26
    For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/support/monitors. Maintenance guidelines Cleaning your monitor CAUTION: Read and follow the Safety instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the
  • Dell U2520D | Users Guide - Page 27
    using detergent of any kind as some detergents leave a milky film on the monitor. • If you notice white powder when you unpack your monitor, wipe it off with a cloth. • Handle your monitor with care as a darker-colored monitor may get scratched and show white scuff marks more than a lighter-colored
  • Dell U2520D | Users Guide - Page 28
    . If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. To attach the monitor stand: 1. Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it. 2. Remove the stand
  • Dell U2520D | Users Guide - Page 29
    6. Lift the cover, as shown, to access the VESA area for stand assembly. 7. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b. Press the stand down till it snaps into place. Setting up the monitor │ 29
  • Dell U2520D | Users Guide - Page 30
    8. Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 9. Remove the cover from the monitor. 30 │ Setting up the monitor
  • Dell U2520D | Users Guide - Page 31
    any of the procedures in this section, follow the Safety instructions. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables. NOTE: Route the cables through the cable-management slot
  • Dell U2520D | Users Guide - Page 32
    settings. Repeat the above steps to change the DisplayPort format settings if necessary. Connecting the HDMI cable (for U2520DR) NOTE: The default out of factory setting is HDMI 2.0. If the monitor fails to show any content after the HDMI cable is connected, follow the procedures below to change the
  • Dell U2520D | Users Guide - Page 33
    to change the HDMI format settings if necessary. Connecting the USB Type-C cable NOTE: Use the USB Type-C cable shipped with monitor only. • This port supports DisplayPort Alternate Mode (DP1.4 standard only). • The USB Type-C power delivery compliant port (PD Version 3.0) delivers up to 90 W of
  • Dell U2520D | Users Guide - Page 34
    to DP1.2 with MST option. NOTE: Remove the rubber plug when using DP out connector. Connecting the monitor for USB-C Multi-Stream Transport (MST) function NOTE: The maximum number of supported monitors via MST is subjected to the bandwidth of the USB-C source. NOTE: Remove the rubber plug when
  • Dell U2520D | Users Guide - Page 35
    scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source
  • Dell U2520D | Users Guide - Page 36
    ) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. (See Removing the monitor stand) 3. Use a Phillips crosshead screwdriver to remove the
  • Dell U2520D | Users Guide - Page 37
    . Using the front-panel controls Use the control buttons on the front of the monitor to adjust settings. The following table describes the front-panel buttons: Front-panel button Description 1 Use this button to choose from a list of preset color
  • Dell U2520D | Users Guide - Page 38
    is On and fully functional. A glowing white light indicates the power save mode. Front-panel button Use the buttons on the front of the monitor to adjust the image settings. Front-panel button 1 Up 2 Down 3 Description Use the Up button to adjust (increase ranges) items in the OSD menu. Use
  • Dell U2520D | Users Guide - Page 39
    and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change following table for a complete list of all the options available for the monitor. 3. Press the or or button once to activate the highlighted option.
  • Dell U2520D | Users Guide - Page 40
    and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Smart HDR is activated. Adjusts the Brightness first, and then adjusts the degree of difference between darkness and lightness on the monitor screen. 40 │ Operating the
  • Dell U2520D | Users Guide - Page 41
    Use the Input Source menu to select between the different video signals that may be connected to your monitor. USB Type-C DP HDMI Auto Select Select the USB Type-C input when you are using the USB . Turning on the function allows you to scan for available input sources. Operating the monitor │ 41
  • Dell U2520D | Users Guide - Page 42
    input when the USB Type-C cable is connected. NOTE: Auto Select for USB-C is available only when Auto Select is on. Reset Input Resets your monitor input settings to the factory Source settings. Color Use Color to adjust the color setting mode. 42 │ Operating the
  • Dell U2520D | Users Guide - Page 43
    of body such as neck, arm, back and shoulder. To reduce the risk of eye strain and neck/arm/ back/shoulder pain from using the monitor for long periods of time, we suggest you to: 1. Set the distance of the screen between 20 to 28 in. (50 - 70 cm) from your
  • Dell U2520D | Users Guide - Page 44
    Preset Modes 4. Look away from your monitor and gaze at a distant object at 20 feet away for using the Brightness function under Brightness/Contrast in the OSD menu. • Custom Color: Allows you to manually adjust the color settings. Use the and buttons to adjust the three colors (R, G, B) values and
  • Dell U2520D | Users Guide - Page 45
    the video input mode to: • RGB: Select this option if your monitor is connected to a computer (or media player) using the USB Type-C, DisplayPort, or HDMI cable. • YPbPr: Select this option if your media player supports only YPbPr output. Press the button to confirm the selection. Hue Saturation
  • Dell U2520D | Users Guide - Page 46
    is Off. To enable MST (DP out), select On. NOTE: When the DisplayPort/USB Type-C upstream cable and the DP downstream cable are connected, the monitor will automatically set MST to On. This action will only be done once after Factory Reset or Reset Display is selected. 46 │ Operating the
  • Dell U2520D | Users Guide - Page 47
    to resemble true-to-life visuals. The default setting is Off. You may set the Smart HDR mode to: • Desktop: Suitable for using the monitor with a desktop computer. • Movie HDR: Suitable for the playback of HDR video content. • Game HDR: Suitable for playing HDR-compatible games. It displays more
  • Dell U2520D | Users Guide - Page 48
    remain active after the last time you pressed a button. Use or to adjust the slider in 1 second increments, from 5 to 60 seconds. 48 │ Operating the monitor
  • Dell U2520D | Users Guide - Page 49
    locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. Reset Menu • Menu Buttons: All Menu/function buttons (except the 4 seconds. Resets all OSD settings to the factory preset values. Operating the monitor │ 49
  • Dell U2520D | Users Guide - Page 50
    Power Off mode. Other USB Charging Allows you to enable or disable USB Type-A and USB Type-C Downstream Ports charging function during monitor standby mode. NOTE: This option is only available when the USB Type-C (Upstream Port) cable is unplugged. If the USB Type-C cable is connected, Other
  • Dell U2520D | Users Guide - Page 51
    OSD settings, such as DDC/CI, LCD Conditioning, and so on. Display Info DDC/CI Displays the monitor's current settings. DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can
  • Dell U2520D | Users Guide - Page 52
    Tag Reset Others Factory Reset Displays the firmware version of your monitor. Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Resets all settings under the Others menu to the
  • Dell U2520D | Users Guide - Page 53
    OSD warning message When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the Horizontal and Vertical frequency ranges
  • Dell U2520D | Users Guide - Page 54
    other than the power button during the Active-off mode, the following message will appear depending on the selected input: Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal. When Smart HDR is activated
  • Dell U2520D | Users Guide - Page 55
    appears. NOTE: The message may be slightly different according to the connected input signal. When the monitor is under DP/HDMI input and a USB Type-C cable is connected to a notebook that supports DP Alternate Mode, if Auto Select for USB-C is enabled, the following message appears: When Factory
  • Dell U2520D | Users Guide - Page 56
    the following message appears: When Yes is selected, the following message appears. See Troubleshooting for more information. Setting the maximum resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and Windows® 8.1: 1. For Windows® 8 and Windows® 8.1 only, select the
  • Dell U2520D | Users Guide - Page 57
    Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service Dell XPS 8910, Alienware Aurora R5, bundled with the below graphics cards. Dell Graphics driver with HDR support: Refer to Dell support page to download the latest graphics driver that supports support
  • Dell U2520D | Users Guide - Page 58
    , e.g. Microsoft Playready™. Refer to Microsoft website for HDR support information. Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from
  • Dell U2520D | Users Guide - Page 59
    NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically. Rotating the monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical extension) and fully tilted up to avoid hitting the bottom edge of the
  • Dell U2520D | Users Guide - Page 60
    : To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver
  • Dell U2520D | Users Guide - Page 61
    the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer not working correctly, go to www.dell.com/support and download the latest driver for your graphics card. Operating the
  • Dell U2520D | Users Guide - Page 62
    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Sel f-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the
  • Dell U2520D | Users Guide - Page 63
    helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics
  • Dell U2520D | Users Guide - Page 64
    is not available, go to the Dell download support site for the latest application installer (Monitor Firmware Update Utility.exe) and refer to the Firmware Update Instruction User's Guide: www.dell.com/U2520D or www.dell.com/U2520DR. Common problems The following table contains general information
  • Dell U2520D | Users Guide - Page 65
    /monitors. LCD screen has bright spots • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.del l.com/support/monitors. Troubleshooting
  • Dell U2520D | Users Guide - Page 66
    the computer in the safe mode. Visible signs of • Do not perform any troubleshooting smoke or sparks steps. • Contact Dell immediately. Monitor • Ensure that the video cable malfunctions on & connecting the monitor to the off computer is connected properly and is secure. • Reset the
  • Dell U2520D | Users Guide - Page 67
    monitor for a long period of time Faint shadow from the static image displayed appears on the screen • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to to turn off the monitor at all times when not in use (for
  • Dell U2520D | Users Guide - Page 68
    specific problems Common symptoms What you experience Possible solutions Screen image is too Image is centered on • Check the Aspect Ratio setting in smal l screen, but does not the Display menu OSD. fill entire viewing area • Reset the monitor to factory settings. Cannot adjust the monitor
  • Dell U2520D | Users Guide - Page 69
    problems Common symptoms What you experience Possible solutions USB interface is not working USB peripherals are not working • Check that your monitor port supports USB 2.0 and an output of 90 W. • Check that you use the USB Type-C cable shipped with your monitor. Super . Troubleshooting │ 69
  • Dell U2520D | Users Guide - Page 70
    and peripherals. its receiver decreases • Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.0 port. 70 │ Troubleshooting
  • Dell U2520D | Users Guide - Page 71
    instructions, Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. • Online technical assistance - www.dell.com/support/monitors • Contacting Dell - www.dell
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Dell UltraSharp 25 USB-C Monitor -
U2520D/U2520DR
User’s Guide
Model: U2520D/U2520DR
Regulatory model: U2520Db