Dell U2520DR Users Guide

Dell U2520DR Manual

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  • Dell U2520DR | Users Guide - Page 1
    Dell UltraSharp 25 USB-C Monitor U2520D/U2520DR User's Guide Model: U2520D/U2520DR Regulatory model: U2520Db
  • Dell U2520DR | Users Guide - Page 2
    A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage . Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
  • Dell U2520DR | Users Guide - Page 3
    parts and controls 9 Front view 9 Back view 10 Side view 11 Bottom view 12 Monitor specifications 14 Resolution specifications 16 Supported video modes 16 Preset display modes 16 Multi-Stream Transport (MST) modes 17 Electrical specifications 17 Physical characteristics 18 Environmental
  • Dell U2520DR | Users Guide - Page 4
    up the monitor 28 Attaching the stand 28 Connecting your monitor 31 Connecting the DisplayPort (DisplayPort to DisplayPort) cable (for U2520D 31 Connecting the HDMI cable (for U2520DR 32 Connecting the USB Type-C cable 33 Connecting the monitor for DP Multi-Stream Transport (MST) function 34
  • Dell U2520DR | Users Guide - Page 5
    Troubleshooting 62 Self-test 62 Built-in diagnostics 63 Always On USB Type-C Charging 64 Common problems 64 Product specific problems 68 Universal Serial Bus (USB) specific problems 69 Appendix 71 FCC notices (U.S. only) and other regulatory information 71 Contact Dell 71 │5
  • Dell U2520DR | Users Guide - Page 6
    technical support. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries. NOTE: If you are attaching a stand that you purchased from any other source, follow the set up instructions that
  • Dell U2520DR | Users Guide - Page 7
    by country) DisplayPort cable (DisplayPort to DisplayPort, for U2520D) HDMI cable (for U2520DR) USB Type-C cable (enables the USB ports on the monitor) USB Type-C to Type-A cable (enables the USB ports on the monitor) • Quick Setup Guide • Factory calibration report • Safety, Environmental, and
  • Dell U2520DR | Users Guide - Page 8
    Product features The Dell U2520D/U2520DR monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 63.44 cm (25 in.) viewable area (measured diagonally). 2560 x 1440 (16:9) resolution, plus full-screen support for lower
  • Dell U2520DR | Users Guide - Page 9
    Identifying parts and controls Front view Front panel controls Label 1 2 Description Function buttons (For more information, see Operating the monitor) Power On/Off button (with LED indicator) About your monitor │ 9
  • Dell U2520DR | Users Guide - Page 10
    VESA Cover) Regulatory label Stand release button Barcode, serial number, and Service Tag label Cable-management slot Use Wall mount monitor using VESAcompatible wall mount label if you need to contact Dell for technical support. Use to organize cables by inserting them through the slot. 10
  • Dell U2520DR | Users Guide - Page 11
    Side view Label 1 2 Description USB downstream port with Power Charging USB Type-C port Use Connect to charge your device. Connect your USB device.* NOTE: To use these ports, you must connect the USB Type-C cable (shipped with your monitor) to the USB Type-C upstream port on the monitor and to
  • Dell U2520DR | Users Guide - Page 12
    the HDMI cable (shipped with U2520DR). Connect your computer with the DisplayPort cable (shipped with U2520D). To lock the stand to supports USB Power Delivery, Data, and DisplayPort video signal. The USB 3.0 Type-C port offers the fastest transfer rate and the alternate mode with DP 1.4 supports
  • Dell U2520DR | Users Guide - Page 13
    USB Type-C cable (shipped with your monitor) to the USB Type-C upstream port on the monitor and to your computer. *Headphone usage is not supported for the audio line out connector. **To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT
  • Dell U2520DR | Users Guide - Page 14
    Backlight Response time Color depth Color gamut Calibration accuracy Built-in devices U2520D/U2520DR Active matrix - TFT LCD In-Plane Switching Technology 16:9 634.4 (upstream: 1; downstream: 1) • 3 x USB 3.0 downstream port (including 1 port which supports power-charging) 14 │ About your monitor
  • Dell U2520DR | Users Guide - Page 15
    mm (Left/Right) 9.5 mm (Bottom) Adjustability Height adjustable stand 130 mm Til t -5° to 21° Swivel -45° to 45° Pivot -90° to 90° Dell Display Manager Easy Arrange and other key features compatibility Security Security lock slot (cable lock sold separately) *DisplayPort and USB Type
  • Dell U2520DR | Users Guide - Page 16
    specifications Model Horizontal scan range Vertical scan range Maximum preset resolution Supported video modes U2520D/U2520DR 10 kHz to 120 kHz (automatic) 48 Hz to 75 Hz (automatic) 2560 x 1440 at 60 Hz Model U2520D/U2520DR Video display capabilities (HDMI 480p, 480i, 576p, 576i, 720p, 1080i
  • Dell U2520DR | Users Guide - Page 17
    specifications Maximum number of external monitor that can be supported 2560 x 1440 at 60 Hz • 3 (Use USB Type-C) • 3 (Use DisplayPort) Model Video input signals AC input voltage/ frequency/current Inrush current U2520D/U2520DR HDMI 2.0*/DisplayPort 1.4**, 600 mV for each differential line, 100
  • Dell U2520DR | Users Guide - Page 18
    cable type • Digital: DisplayPort, 20 pins (for U2520D) • Digital: HDMI, 19 pins (for U2520DR) • Universal Series Bus: Type-C, 24 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different
  • Dell U2520DR | Users Guide - Page 19
    VESA mount considerations - no cables) Weight of stand assembly Environmental characteristics 4.2 kg (9.26 lb) 1.8 kg (3.97 lb) Model U2520D/U2520DR Compliant standards • ENERGY STAR certified monitor • EPEAT registered where applicable. EPEAT registration varies by country. See www.epeat.net
  • Dell U2520DR | Users Guide - Page 20
    Power management modes If you have VESA's DPM™ compliance display card or software installed on your computer, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input
  • Dell U2520DR | Users Guide - Page 21
    NOTE: Pon: Power consumption of On mode as defined in Energy Star 8.0 version. TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version. Pin assignments DisplayPort connector (in) Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20-pin side of the connected signal cable
  • Dell U2520DR | Users Guide - Page 22
    19 Re-PWR 20 +3.3 V DP_PWR DisplayPort connector (out) Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 20-pin side of the connected signal cable ML0 (p) GND ML0 (n) ML1 (p) GND ML1 (n) ML2 (p) GND ML2 (n) ML3 (p) GND ML3 (n) CONFIG1 CONFIG2 AUX CH (p) GND AUX CH (n) Hot Plug
  • Dell U2520DR | Users Guide - Page 23
    HDMI connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved
  • Dell U2520DR | Users Guide - Page 24
    port) battery icon) with BC1.2 USB Type-C Video Data Power Delivery (PD) Description DisplayPort 1.4* USB 3.0 Up to 90 W *HDR/HBR3/DisplayPort 1.4/MST/DP audio is supported. 24 │ About your monitor
  • Dell U2520DR | Users Guide - Page 25
    USB 3.0 downstream connector Pin number 1 2 3 4 5 6 7 8 9 9-pin side of the connector VCC DD+ GND SSRXSSRX+ GND SSTXSSTX+ USB Type-C connector Pin Number A1 A2 A3 A4 A5 A6 A7 A8 Signal Name GND TX1+ TX1VBUS CC1 D+ DSBU1 Pin Number B1 B2 B3 B4 B5 B6 B7 B8 Signal Name GND TX2+ TX2VBUS CC2 D+
  • Dell U2520DR | Users Guide - Page 26
    affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/support/monitors. Maintenance guidelines Cleaning your monitor CAUTION: Read and follow the Safety instructions before cleaning the monitor. WARNING: Before cleaning the monitor
  • Dell U2520DR | Users Guide - Page 27
    • Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor. • If you notice white powder when you unpack your monitor, wipe it off with a cloth. • Handle your monitor with care as a darker-colored monitor may get
  • Dell U2520DR | Users Guide - Page 28
    Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source,
  • Dell U2520DR | Users Guide - Page 29
    6. Lift the cover, as shown, to access the VESA area for stand assembly. 7. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b. Press the stand down till it snaps into place. Setting up the monitor │ 29
  • Dell U2520DR | Users Guide - Page 30
    8. Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 9. Remove the cover from the monitor. 30 │ Setting up the monitor
  • Dell U2520DR | Users Guide - Page 31
    instructions. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell DisplayPort) cable (for U2520D) NOTE: The default out of factory setting is DP1.4 (DP1.2 is supported). If the monitor fails
  • Dell U2520DR | Users Guide - Page 32
    to select Disable and change the settings. Repeat the above steps to change the DisplayPort format settings if necessary. Connecting the HDMI cable (for U2520DR) NOTE: The default out of factory setting is HDMI 2.0. If the monitor fails to show any content after the HDMI cable is connected, follow
  • Dell U2520DR | Users Guide - Page 33
    the HDMI format settings if necessary. Connecting the USB Type-C cable NOTE: Use the USB Type-C cable shipped with monitor only. • This port supports DisplayPort Alternate Mode (DP1.4 standard only). • The USB Type-C power delivery compliant port (PD Version 3.0) delivers up to 90 W of power. • If
  • Dell U2520DR | Users Guide - Page 34
    Remove the rubber plug when using DP out connector. Connecting the monitor for USB-C Multi-Stream Transport (MST) function NOTE: The maximum number of supported monitors via MST is subjected to the bandwidth of the USB-C source. NOTE: Remove the rubber plug when using DP out connector. 34 │ Setting
  • Dell U2520DR | Users Guide - Page 35
    To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other
  • Dell U2520DR | Users Guide - Page 36
    VESA wall mounting (optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. (
  • Dell U2520DR | Users Guide - Page 37
    Operating the monitor Power on the monitor Press the Power button to turn On the monitor. Using the front-panel controls Use the control buttons on the front of the monitor to adjust settings. The following table describes the front-panel buttons: Front-panel button Description 1 Use this
  • Dell U2520DR | Users Guide - Page 38
    3 Use the MENU button to launch the On-Screen Display (OSD). See Accessing the menu system. Menu 4 Use this button to exit the OSD main menu. Exit 5 Use the Power button to turn the monitor On and Off. Power (with power light indicator) The white light indicates the monitor is On and
  • Dell U2520DR | Users Guide - Page 39
    Using the On-Screen Display (OSD) menu Accessing the menu system NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to
  • Dell U2520DR | Users Guide - Page 40
    of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Smart HDR is activated. Adjusts the Brightness first, and then adjust the Contrast only if further adjustment is
  • Dell U2520DR | Users Guide - Page 41
    Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. USB Type-C DP HDMI Auto Select Select the USB Type-C input when you are using the USB Type-C connector. Press the button to confirm the selection. Select the DP input when
  • Dell U2520DR | Users Guide - Page 42
    Auto Select for USB-C Allows you to set Auto Select for USB-C to: • Prompt for Multiple Inputs: Always displays the "Switch to USB-C Video Input" message for you to choose whether to switch or not. • Yes: Always switches to USB-C video input (without asking) when the USB Type-C cable is connected.
  • Dell U2520DR | Users Guide - Page 43
    Preset Modes Allows you to choose from a list of preset color modes. • Standard: Loads the monitor's default color settings. This is the default preset mode. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. WARNING: The possible
  • Dell U2520DR | Users Guide - Page 44
    adjust the luminance of the backlight by using the Brightness function under Brightness/Contrast in the OSD menu. • Custom Color: Allows you to manually adjust the color settings. Use the and buttons to adjust the three colors (R, G, B) values and create your own preset color mode. 44 │ Operating
  • Dell U2520DR | Users Guide - Page 45
    is connected to a computer (or media player) using the USB Type-C, DisplayPort, or HDMI cable. • YPbPr: Select this option if your media player supports only YPbPr output. Press the button to confirm the selection. Hue Saturation Reset Color This feature can shift the color of the video image to
  • Dell U2520DR | Users Guide - Page 46
    Display Use the Display menu to adjust images. Aspect Ratio Sharpness Adjusts the image ratio to Wide 16:9, Auto Resize, or 4:3. This feature can make the image look sharper or softer. Response Time MST Use or to adjust the sharpness from '0' to '100'. Allows you to set the Response Time to
  • Dell U2520DR | Users Guide - Page 47
    USB-C Prioritization Allows you to specify the priority to transfer the data with high resolution (High Resolution) or high speed (High Data Speed) when using the USB Type-C port/DisplayPort. Smart HDR Reset Display The Smart HDR (High Dynamic Range) feature enhances the display output by
  • Dell U2520DR | Users Guide - Page 48
    Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Rotation Transparency Timer Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese,
  • Dell U2520DR | Users Guide - Page 49
    Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. Reset Menu • Menu Buttons: All Menu/function buttons (except the Power button) are locked and not accessible by
  • Dell U2520DR | Users Guide - Page 50
    Personalize Shortcut Key 1 Shortcut Key 2 Allows you to choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, Smart HDR, or Rotation and set it as a shortcut key. Power Button Allows you to set the power LED indicator on or off LED to save energy. USB-C Charging
  • Dell U2520DR | Users Guide - Page 51
    Others Select this option to adjust the OSD settings, such as DDC/CI, LCD Conditioning, and so on. Display Info DDC/CI Displays the monitor's current settings. DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via
  • Dell U2520DR | Users Guide - Page 52
    Reset Others Factory Reset Displays the firmware version of your monitor. Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Resets all settings under the Others menu to the factory
  • Dell U2520DR | Users Guide - Page 53
    OSD warning message When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the
  • Dell U2520DR | Users Guide - Page 54
    When the monitor goes into power-save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal. The OSD functions only in the normal operation mode. If you press
  • Dell U2520DR | Users Guide - Page 55
    according to the connected input signal. When the monitor is under DP/HDMI input and a USB Type-C cable is connected to a notebook that supports DP Alternate Mode, if Auto Select for USB-C is enabled, the following message appears: When Factory Reset is selected, the following message appears
  • Dell U2520DR | Users Guide - Page 56
    is set to High Resolution, if Factory Reset is selected, the following message appears: When Yes is selected, the following message appears. See Troubleshooting for more information. Setting the maximum resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and Windows
  • Dell U2520DR | Users Guide - Page 57
    may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non
  • Dell U2520DR | Users Guide - Page 58
    require appropriate DRM software and/or hardware, e.g. Microsoft Playready™. Refer to Microsoft website for HDR support information. Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you
  • Dell U2520DR | Users Guide - Page 59
    Vertical extension NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically. Rotating the monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical extension) and fully tilted up to avoid hitting the
  • Dell U2520DR | Users Guide - Page 60
    , you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation
  • Dell U2520DR | Users Guide - Page 61
    Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for working correctly, go to www.dell.com/support and download the latest driver for your graphics card. Operating the monitor │ 61
  • Dell U2520DR | Users Guide - Page 62
    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Sel f-test Your monitor provides a self-test feature that allows you to check whether one of the dialogs shown below will continuously scroll through the screen. or or 62 │ Troubleshooting
  • Dell U2520DR | Users Guide - Page 63
    built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in Press and hold Button 4 for about 4 seconds until a pop menu appears. Troubleshooting │ 63
  • Dell U2520DR | Users Guide - Page 64
    Dell download support site for the latest application installer (Monitor Firmware Update Utility.exe) and refer to the Firmware Update Instruction User's Guide: www.dell.com/U2520D or www.dell.com/U2520DR. Common problems input source is selected in the Input Source menu. 64 │ Troubleshooting
  • Dell U2520DR | Users Guide - Page 65
    has bright spots • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.del l.com/support/monitors. Troubleshooting │ 65
  • Dell U2520DR | Users Guide - Page 66
    Geometric Distortion Horizontal/ Vertical Lines Synchronization Problems Safety Related Issues Intermittent Problems Picture too dim or • Reset . Visible signs of • Do not perform any troubleshooting smoke or sparks steps. • Contact Dell immediately. Monitor • Ensure that the video cable
  • Dell U2520DR | Users Guide - Page 67
    feature to turn off the monitor at all times when not in use (for more information, see Power management modes). • Alternatively, use a dynamically changing screensaver. Troubleshooting │ 67
  • Dell U2520DR | Users Guide - Page 68
    Product specific problems Common symptoms What you experience Possible solutions Screen image is too Image is centered on • Check the Aspect Ratio setting , then plug the docking Thunderbolt cable to the notebook. Plug the HDMI/DisplayPort/USB Type-C cable 7 seconds later. 68 │ Troubleshooting
  • Dell U2520DR | Users Guide - Page 69
    Bus (USB) specific problems Common symptoms What you experience is can not be charged compliant with the USB-C specification. The USB Type-C port supports USB 2.0 and an output of 90 W. • Check that you use the USB Type (downstream connector). • Reboot the computer. Troubleshooting │ 69
  • Dell U2520DR | Users Guide - Page 70
    and peripherals. its receiver decreases • Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.0 port. 70 │ Troubleshooting
  • Dell U2520DR | Users Guide - Page 71
    hazards, and/or mechanical hazards. For information on safety instructions, see Safety, Environmental, and Regulatory Information (SERI). Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
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Dell UltraSharp 25 USB-C Monitor -
U2520D/U2520DR
User’s Guide
Model: U2520D/U2520DR
Regulatory model: U2520Db