Dell U2718QM UltraSharp Monitor Users Guide

Dell U2718QM Manual

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  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 1
    Dell UltraSharp U2718QM Monitor User's Guide Model: U2718QM Regulatory model: U2718Qb
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 2
    : A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2018-2019 Dell Inc. All rights reserved. This product is protected by U.S. and international
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 3
    Policy 22 Maintenance Guidelines 23 Setting Up the Monitor 24 Attaching the Stand 24 Connecting Your Monitor 27 Organizing Your Cables 29 Removing the Monitor Stand 30 Wall Mounting (Optional 30 Operating the Monitor 32 Power On the Monitor 32 Using the Front Panel Controls 32 Contents
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 4
    to view or playback HDR content 47 Using the Tilt, Swivel, and Vertical Extension 48 Rotating the Monitor 49 Adjusting the Rotation Display Settings of Your System 50 Troubleshooting 51 Self-Test 51 Built-in Diagnostics 52 Common Problems 53 Product Specific Problems 55 Universal Serial Bus
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 5
    Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions. Monitor Stand
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 6
    Power Cable (Varies by Country) DP Cable (Mini-DP to DP) USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) • Quick Setup Guide • Factory Calibration Report • Safety, Environmental, and Regulatory Information 6 | About Your Monitor
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 7
    Features The Dell U2718QM flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 68.47 cm (27-inch) viewable area display (measured diagonally). 3840 x 2160 (16:9) resolution, plus full-screen support for
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 8
    Identifying Parts and Controls Front View Front panel controls Label Description 1 Function buttons (For more information, see Operating the Monitor) 2 Power On/Off button (with LED indicator) 8 | About Your Monitor
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 9
    slot Use Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm). Lists the regulatory approvals. Releases stand from monitor. Secures monitor with security lock (security lock not included). Refer to this label if you need to contact Dell for technical support. Use to organize
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 10
    USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.* Connect to charge your device. * To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 11
    the USB cable to the computer and USB upstream connector on the monitor.** Connect to charge your device. To lock the stand to the monitor using a M3 x 6 mm screw (screw not included). * Headphone usage is not supported for the audio line out connector. ** To avoid signal interference, when
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 12
    output Contrast ratio Faceplate coating Backlight Response time Color depth Color gamut* Calibration accuracy Built-in devices Connectivity Border width (edge of monitor to active area) U2718QM Active matrix - TFT LCD In-Plane Switching Type 16:9 684.7 mm (27 inches) 596.74 mm (23.49 inches) 335.66
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 13
    Horizontal scan range 10 kHz to 137 kHz (automatic) Vertical scan range 49 Hz to 86 Hz (automatic) Maximum preset resolution 3840 x 2160 at 60Hz Supported Video Modes Model Video display capabilities (HDMI & DP playback) U2718QM 480p, 480i, 576p, 576i, 720p, 1080i, 1080p, QHD, UHD About Your
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 14
    that supports HDMI 2.0. Electrical Specifications Pixel Clock (MHz) 25.2 25.2 31.5 28.3 40.0 49.5 65.0 78.8 108.0 71.0 108.0 135.0 162.0 148.5 174.3 241.5 533.3 Sync Polarity (Horizontal/ Vertical) Model Video input signals AC input voltage/frequency/ current Inrush current U2718QM • HDMI
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 15
    Physical Characteristics Model U2718QM Signal cable type • Digital: detachable, HDMI, 19 pins (cable not included) • Digital: detachable, without stand assembly (For wall 3.70 kg (8.16 lb) mount or VESA mount considerations no cables) Weight of stand assembly 2.53 kg (5.58 lb) About Your
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 16
    Environmental Characteristics Model U2718QM Compliant Standards • RoHS-compliant • BFR/PVC-free BTU/hour (typical) Power Management Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 17
    components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon off mode, the following message will be displayed: Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 18
    Connector Pin 20-pin Side of the Number Connected Signal Cable 1 GND 2 Hot Plug Detect 3 ML3(n) 4 GND 5 ML3(p) 6 GND 7 GND 8 GND 9 ML2(n) 18 | About Your Monitor
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 19
    10 ML0(n) 11 ML2(p) 12 ML0(p) 13 GND 14 GND 15 ML1(n) 16 AUX(p) 17 ML1(p) 18 AUX(n) 19 GND 20 +3.3 V DP_PWR About Your Monitor | 19
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 20
    Reserved (N.C. on device) 15 DDC CLOCK (SCL) 16 DDC DATA (SDA) 17 DDC/CEC Ground 18 +5V POWER 19 HOT PLUG DETECT 20 | About Your Monitor
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 21
    . Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer Speed Super-speed High speed Full speed Data Rate 5 Gbps 480 Mbps 12 Mbps Power Consumption* 4.5 W (Max
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 22
    to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. 22 | About Your
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 23
    Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking,
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 24
    any other stand is bought, please refer to the respective stand setup guide for the setup instructions. CAUTION: Do not remove the monitor from the packaging box before attaching the stand. To attach the monitor stand: 1 Follow the instructions on the flaps of carton to remove the stand from the top
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 25
    5 Lift the cover, as shown, to expose the VESA area for stand assembly. 6 Attach the stand assembly to the monitor. a Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b Press the stand down till it snaps into place. Setting Up the Monitor | 25
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 26
    . a Slide one hand in the cutout area on the bottom cushion and use the other hand to hold the stand. b Lift the monitor carefully to prevent it from slipping or falling. CAUTION: Do not press on the panel screen when lifting the monitor. 8 Remove the cover from the monitor. 26 | Setting Up the
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 27
    WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1 Turn Off your computer and disconnect the power cable. Connect the DP/Mini-DP to DP/HDMI
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 28
    Connecting the DisplayPort (DP to DP) cable (Optional Purchase) CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary. 28 | Setting Up the Monitor
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    an image, see Universal Serial Bus (USB) Specific Problems. 5 Use the cable slot on the monitor stand to organize the cables. Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 30
    guide for the setup instructions . To remove the stand: 1 Place the monitor on a soft cloth or cushion. 2 Press and hold the stand release button. 3 Lift the stand up and away from the monitor. Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 31
    4 Attach the mounting bracket from the wall mounting kit to the monitor. 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL-listed wall mount bracket with minimum weight/load bearing capacity of 3.70
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 32
    Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front Panel Controls The front panel control buttons provide quick access to primary software functionalities for controlling the monitor. 32 | Operating the Monitor
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 33
    to choose from a list of video signals that may be connected to your monitor. Use the MENU button to launch the On-Screen Display (OSD). See Accessing save mode. Front Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description 1 Use the
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 34
    and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change following table for a complete list of all the options available for the monitor. 3 Press the button once to activate the highlighted option. 4 Press
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 35
    and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On. Adjust the Brightness first, and adjusts the degree of difference between darkness and lightness on the monitor screen. Operating the
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 36
    Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. DP mDP HDMI Auto Select Reset Input Source Color Select the DP input when you are using the DisplayPort (DP) connector. Select the mDP input
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 37
    5700K, 6500K, 7500K, 9300K, and 10000K. • Custom Color: Allows you to manually adjust the R, G, B color settings. Press the and buttons to adjust the R, the risk of eye strain and neck/arm/back/shoulders pain from using the monitor for long periods of time, we suggest you: • set the screen about 20
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 38
    you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer (or DVD player) using an HDMI cable (or DisplayPort cable). YPbPr: Select this option if your DVD player supports only YPbPr output. Hue Saturation Reset Color This feature can shift the color of
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 39
    a large amount of darkness or bright scenes. NOTE: This function is only available when an HDMI signal is detected. While the monitor is processing HDR content, Preset Modes Brightness, and Dynamic Contrast will be disabled. The following message appears if you press the Preset Modes shortcut key
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 40
    is 550-nit. The actual value and duration during HDR playback might vary according to the video content. Reset Display Select this option to restore default display settings second increments, from 5 to 60 Reset Menu Resets all OSD settings to the factory preset values. 40 | Operating the Monitor
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 41
    feature from Preset Modes, Brightness/Contrast, Shortcut Key 2 Input Source, Aspect Ratio, Smart HDR, or Rotation and set it as a shortcut key. Power Button Allows you to set the power LED indicator On or Off when the LED monitor is active to save energy. USB Allows you to enable or disable USB
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 42
    settings. DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 43
    run. You can enable this feature by selecting On. Firmware Displays the current firmware version. Reset Others Resets all settings under the Others preset modes: Game or Movie), the manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you will
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 44
    2160. You will see the following message before the DDC/CI function is disabled: When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 45
    different according to the connected input signal. See Troubleshooting for more information. Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and 3840 x 2160 as an option, you may need to update your graphics driver. Operating the Monitor | 45
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 46
    on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): • Go to the
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 47
    cards. Dell Graphics driver with HDR support: Refer to Dell support page to download the latest graphics driver that supports HDR playback for your PC/Notebook. Nvidia HDR capable Nvidia Microsoft Playready™. Please refer to Microsoft website for HDR support information. Operating the Monitor | 47
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 48
    , please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory. Vertical Extension
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 49
    Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise Rotate counterclockwise Operating the Monitor | 49
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 50
    (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 51
    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 52
    inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer. 52 | Troubleshooting
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 53
    Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/ support/monitors. • Reset the monitor to factory settings. • Adjust brightness & contrast controls via OSD. • Reset the monitor to factory settings. • Adjust horizontal & vertical controls via OSD. Troubleshooting
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 54
    perform any troubleshooting steps. • Contact Dell immediately. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 55
    Problems Specific Symptoms What You Experience Screen image is Image is too small centered on screen, but does not fill entire viewing area Cannot adjust the monitor formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. Troubleshooting | 55
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 56
    the monitor, unplug the monitor power cord, replug it, and then turn On the monitor. • Check the audio cable connection is connected correctly to the computer Audio Line Out port. • Unplug the audio cable from the Audio Line Out port. • Reset the monitor to factory settings. 56 | Troubleshooting
  • Dell U2718QM | UltraSharp Monitor Users Guide - Page 57
    instructions Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. • Online technical assistance ─ www.dell.com/support/monitors • Contacting Dell ─ www.dell
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Dell UltraSharp U2718QM Monitor
User’s Guide
Model: U2718QM
Regulatory model: U2718Qb