Dell U2723QX Monitor Users Guide

Dell U2723QX Manual

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  • Dell U2723QX | Monitor Users Guide - Page 1
    Dell UltraSharp 27/32 4K USB-C Hub Monitor - U2723QX/U2723QE/U3223QE User's Guide Model: U2723QX/U2723QE/U3223QE Regulatory model: U2723QEt/U3223QEt
  • Dell U2723QX | Monitor Users Guide - Page 2
    that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries
  • Dell U2723QX | Monitor Users Guide - Page 3
    Contents Safety Instructions 6 About Your Monitor 7 Package Contents 7 Product Features 8 Identifying Parts and Controls 10 Front View 10 Back View 11 Bottom View 12 Monitor Specifications 14 Resolution
  • Dell U2723QX | Monitor Users Guide - Page 4
    Tilt, Swivel and Vertical Extension 35 Rotating the Display 36 Configuring the Display Settings on Your Computer after Rotation 37 Organizing Your Cables 38 Connecting Your Monitor 39 Dell Power Button Sync (DPBS 43 Connecting the Monitor for DPBS for the First Time 45 Using DPBS Function 46
  • Dell U2723QX | Monitor Users Guide - Page 5
    Troubleshooting 83 Self-Test 83 Built-in Diagnostics 84 Common Problems 85 Product Specific Problems 87 Universal Serial Bus (USB) Specific Problems 90 Appendix 91 FCC Notices (U.S. Only) and Other Regulatory Information . . 91 Contacting Dell 91 EU Product Database for Energy Label and
  • Dell U2723QX | Monitor Users Guide - Page 6
    Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified remove any cover or touch the inside of the monitor. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI) document that is shipped with your monitor.
  • Dell U2723QX | Monitor Users Guide - Page 7
    may not be available in certain countries. NOTE: If you are connecting a stand that you purchased from any other source, follow the setup instructions that were included with the stand. Display Stand riser Stand base Power cable (varies by country) DisplayPort 1.8 M cable (DisplayPort to DisplayPort
  • Dell U2723QX | Monitor Users Guide - Page 8
    P/N: TGWP5 Rev. A00 746.07N01.0001 • Quick Setup Guide • Safety, Environmental, and Regulatory Information • Factory Calibration active area display (Measured diagonally) 3840 x 2160 (16:9) resolution, plus full-screen support for lower resolutions. • U3223QE: 80.01 cm (31.5 in.) active area
  • Dell U2723QX | Monitor Users Guide - Page 9
    , which clears the eye visible flicker, brings comfort viewing experience and preventing users suffer from eye strain and fatigue. * PC system that supports DPBS is the Dell OptiPlex 7090/3090 Ultra platform. WARNING: The possible long-term effects of blue light emission from the monitor may cause
  • Dell U2723QX | Monitor Users Guide - Page 10
    Identifying Parts and Controls Front View 1 Label 1 Description Power LED indicator Use Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode. 10 | About Your Monitor
  • Dell U2723QX | Monitor Users Guide - Page 11
    , see Operating the Monitor. Refer to this label if you need to contact Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. Use to organize cables
  • Dell U2723QX | Monitor Users Guide - Page 12
    , 15V / 3A, 9V / 3A, 5V / 3A. NOTE: USB-C is not supported on Windows versions that are prior to Windows 10. 6 DP output for MST (Multi-Stream Transport) capable DisplayPort (out) monitor. To enable MST, refer to instruction on section Connecting the Monitor for DP MST Function. NOTE: Remove
  • Dell U2723QX | Monitor Users Guide - Page 13
    Internet via RJ45 only after RJ45 connector you have connected the USB cable (A to C or C to C) from the computer to the monitor. Port with icon supports 5V / 3A. USB-C Connect your USB device. You can use this port only after downstream port you have connected the USB cable (A to C or C to
  • Dell U2723QX | Monitor Users Guide - Page 14
    Monitor Specifications Model U2723QX/U2723QE U3223QE Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 68.47 cm (27 in.) 80.01 cm (31.5 in.) Active Area Horizontal 596.74 mm (23.49 in.) 697.31 mm (27.45
  • Dell U2723QX | Monitor Users Guide - Page 15
    (HDCP 2.2) • 1 x DP out • 1 x HDMI 2.0 (HDCP 2.2) • 1 x USB-C (DP1.4 (HDCP 2.2) with DSC support, PD: 90W, 2/4 Lanes switching) - upstream • 1 x USB-C (USB 3.2 Gen2, 10 Gbps KVM) upstream • 1 x Analog 2.0 audio line out (3.5 mm jack) • 4 x USB-A (USB 3.2 Gen2, 10 Gbps) • 1 x RJ45 Quick
  • Dell U2723QX | Monitor Users Guide - Page 16
    Resolution Specifications Horizontal scan range 15kHz to 140kHz Vertical scan range 23Hz to 86Hz Maximum preset resolution 3840 x 2160 at 60Hz Video display capabilities (HDMI) 480p, 576p, 720p, 1080i, 1080p Video display capabilities 480p, 576p, 720p, 1080p (DP & USB-C alternate mode)
  • Dell U2723QX | Monitor Users Guide - Page 17
    Power Consumption U2723QX U2723QE U3223QE • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/USB-C signal input support 100-240 VAC / 50 or 60Hz ± 3Hz / 2.7A (maximum) 120V: 72A (Max.) 240V: 80A (Max.) Inrush current is measured at an ambient
  • Dell U2723QX | Monitor Users Guide - Page 18
    1 As defined in EU 2019/2021 and EU 2019/2013 (U2723QE/U3223QE only). 2 Max brightness and contrast setting with maximum power loading on all USB ports. 3 Pon: Power consumption of On Mode as defined in Energy Star 8.0 version. TEC: Total energy consumption in kWh as defined in Energy star 8.0
  • Dell U2723QX | Monitor Users Guide - Page 19
    Connector type • DP connector (include DP in and DP out) • HDMI connector • Audio line-out (3.5mm diameter) • USB-C (DP1.4 with DSC support, PD: 90W, 2/4 lanes switching) upstream connector • USB-C (USB 3.2 Gen2, 10 Gbps KVM) upstream connector • USB-A (USB 3.2 Gen2, 10 Gbps) downstream
  • Dell U2723QX | Monitor Users Guide - Page 20
    Weight Weight with packaging 9.53 kg (21.01 lb) Weight with stand 6.64 kg (14.64 lb) assembly and cables Weight without stand assembly (For wall mount or VESA mount considerations - no cables) 4.48 kg (9.88 lb) Weight of stand assembly 1.79 kg (3.95 lb) 14.49 kg (31.94 lb) 10.36 kg (22.84 lb
  • Dell U2723QX | Monitor Users Guide - Page 21
    Environmental Characteristics Compliant Standards • ENERGY STAR certified Monitor. • EPEAT registered where applicable. EPEAT registration varies by country. See https://www.epeat.net for registration status by country. • TCO Certified & TCO Certified Edge. • RoHS Compliant. • BFR/PVC Free
  • Dell U2723QX | Monitor Users Guide - Page 22
    Pin Assignments DP Port (in) Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 20-pin side of the connected signal cable ML3(n) GND ML3(p) ML2(n) GND ML2(p) ML1(n) GND ML1(p) ML0(n) GND ML0(p) CONFIG1 CONFIG2 AUX CH (p) GND AUX CH (n) Hot Plug Detect Return DP_PWR 22 | About Your
  • Dell U2723QX | Monitor Users Guide - Page 23
    DP Port (out) Pin number 20-pin side of the connected signal cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 CONFIG1 14 CONFIG2 15 AUX CH(p) 16 GND 17 AUX CH(n) 18 Hot Plug Detect 19 Return 20 DP_PWR
  • Dell U2723QX | Monitor Users Guide - Page 24
    HDMI Port Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC
  • Dell U2723QX | Monitor Users Guide - Page 25
    USB-C Port Pin Signal A1 GND A2 SSTXp1 A3 SSTXn1 A4 VBUS A5 CC1 A6 Dp1 A7 Dn1 A8 SBU1 A9 VBUS A10 SSRXn2 A11 SSRXp2 A12 GND Pin Signal B12 GND B11 SSRXp1 B10 SSRXn1 B9 VBUS B8 SBU2 B7 Dn1 B6 Dp1 B5 CC2 B4 VBUS B3 SSTXn2 B2 SSTXp2 B1 GND About Your
  • Dell U2723QX | Monitor Users Guide - Page 26
    , 2 at quick access. Power Charging Port - the ports with battery icon supports fast current charging capability if the device is BC 1.2 compatible. The USB-C downstream port with icon supports fast current charging capability if the device is 5V / 3A
  • Dell U2723QX | Monitor Users Guide - Page 27
    USB-C Upstream • Video DisplayPort 1.4 with DSC support (HDCP 2.2) • Data Super Speed+ 10Gbps (USB3.2 Gen2) • Power Delivery (PD) Up to 90W USB 3.2 Gen2 (10 Gbps) downstream port (Bottom) USB 3.2 Gen2 (10 Gbps) downstream
  • Dell U2723QX | Monitor Users Guide - Page 28
    "Driver and download" section. Network (RJ45) data rate via USB-C max speed is 1000 Mbps. NOTE: This LAN port is 1000Base-T IEEE 802.3az compliant, supporting Mac Address (Printed on model label) Pass-thru (MAPT), Wake-on-LAN (WOL) from standby mode (S3 only) and UEFI PXE Boot function [UEFI PXE
  • Dell U2723QX | Monitor Users Guide - Page 29
    RJ45 Connector LED Status: Right LED Left LED LED Right LED Left LED Color Description Amber or Green Speed indicator: • Amber On - 1000 Mbps • Green On - 100 Mbps • Off - 10 Mbps Green Link / Activity indicator: • Blinking - Activity on the port. • Green On - Link is being established. • Off
  • Dell U2723QX | Monitor Users Guide - Page 30
    Plug and Play capability You can connect the monitor to any Plug and Play-compatible system. The monitor automatically provides the computer system with its extended display identification data (EDID) using display data channel (DDC) protocols so that the computer can configure itself and optimize
  • Dell U2723QX | Monitor Users Guide - Page 31
    cleaning methods can result in physical damage to Dell monitors. Physical defects may affect the screen and body of the monitor. Follow the instructions in the list below when cleaning the monitor: • To clean the Dell monitor screen, lightly dampen a soft, clean cloth with water. If possible
  • Dell U2723QX | Monitor Users Guide - Page 32
    when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor a stand that you purchased from any other source, follow the set up instructions that were included with the stand. To attach the monitor stand: 1. Open
  • Dell U2723QX | Monitor Users Guide - Page 33
    4. Close the screw handle. 1 2 3 5. Open the protective cover on the monitor to access the VESA slot on the monitor. 6. Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place. Setting Up the Monitor | 33
  • Dell U2723QX | Monitor Users Guide - Page 34
    7. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 8. Lift the protective cover from the monitor. 34 | Setting Up the Monitor
  • Dell U2723QX | Monitor Users Guide - Page 35
    for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt, Swivel and Vertical Extension With the stand attached to the monitor, you can tilt the monitor for the
  • Dell U2723QX | Monitor Users Guide - Page 36
    between landscape and portrait when rotating the display, download and install the latest graphics driver. To download, go to https://www.dell.com/support/ drivers and search for the appropriate driver. NOTE: When the display is in portrait mode, you may experience performance degradation when using
  • Dell U2723QX | Monitor Users Guide - Page 37
    set the preferred rotation. NOTE: If you do not see the rotation option or it is not working correctly, go to https://www.dell.com/support and download the latest driver for your graphics card. Setting Up the Monitor | 37
  • Dell U2723QX | Monitor Users Guide - Page 38
    Organizing Your Cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. If your cable is not able to reach your PC, you may connect directly to the PC without routing through the slot on the
  • Dell U2723QX | Monitor Users Guide - Page 39
    you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1. Turn off your DisplayPort 1.1 Graphic card may not display normally. Please refer to product specific problems - No image when using DP connection to the PC to change default
  • Dell U2723QX | Monitor Users Guide - Page 40
    Connecting the DP Cable Connecting the Monitor for DP Multi-Stream Transport (MST) Function NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to at least DP1.2 with MST option. To
  • Dell U2723QX | Monitor Users Guide - Page 41
    connection for display. Connecting the USB-C Cable (C to C) The USB-C port on your monitor: • Can be used as USB-C or DisplayPort 1.4, alternatively. • Supports USB Power Delivery (PD), with profiles up to 90W. NOTE: Regardless of the power requirement/actual power consumption of your laptop, or the
  • Dell U2723QX | Monitor Users Guide - Page 42
    the Monitor for USB-C Multi-Stream Transport (MST) Function NOTE: The maximum number of supported U2723QX/U2723QE/U3223QE via MST is subjected to the bandwith of the USB-C source. Please refer to product specific problems -No image when using USB-C MST. NOTE: Remove the rubber plug when using DP
  • Dell U2723QX | Monitor Users Guide - Page 43
    to control PC system power state from the monitor power button. This feature is compatible with Dell OptiPlex 7090/3090 Ultra platform, and is only supported over USB-C interface. USB-C OptiPlex 7090/3090 Ultra USB-C • To make sure the DPBS function works for the first time, you should do the
  • Dell U2723QX | Monitor Users Guide - Page 44
    Go to System Settings. In the drop-down menu of When I press the power button, there are a few options for selection namely Do nothing/Sleep/Hibernate/Shut down, and you can select Sleep/Hibernate/Shut down. NOTE: Do not select Do nothing, otherwise monitor power button cannot sync with PC system
  • Dell U2723QX | Monitor Users Guide - Page 45
    Connecting the Monitor for DPBS for the First Time USB-C Initial monitor power state(OFF) Initial system power state(OFF) USB-C For the first time setting up the DPBS function, please follow below steps: 1. Make sure both the PC and monitor is OFF. 2. Connect the USB-C cable from the PC to the
  • Dell U2723QX | Monitor Users Guide - Page 46
    Using DPBS Function When you press the monitor power button or PC power button, the Monitor / PC state is as follows: 1 USB-C Initial monitor power state(ON) 2 New Power state of monitor(OFF) Initial system power state(ON) USB-C Press PC/Monitor power button New Power state of system(OFF)
  • Dell U2723QX | Monitor Users Guide - Page 47
    Slide to shut down your PC When the monitor and PC power state are both ON, while you press and hold 10 seconds on monitor power button, the PC will shut down. Press and hold 10s USB-C Setting Up the Monitor | 47
  • Dell U2723QX | Monitor Users Guide - Page 48
    press the Monitor 1 or PC power button, both the Monitor 1 and PC turns OFF. Meanwhile the Monitor 2 will be in Standby mode. You need to manually press the power button on Monitor 2 to turn it OFF. DP in DP out USB-C Going into Standby mode... Monitor 2 Monitor 1 USB-C System power state
  • Dell U2723QX | Monitor Users Guide - Page 49
    ON power state, by pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2. NOTE: DPBS only supports the port with icon. USB-C System power state(ON) USB-C port1 USB-C port2 Monitor 1 USB-C Monitor 2 Pressing power button on Monitor 1 or 2 System
  • Dell U2723QX | Monitor Users Guide - Page 50
    Make sure to set USB-C Charging to On in Off Mode. While the PC and two monitors are in an initially OFF power state, by pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor1, and Monitor 2. USB-C System power state(OFF) USB-C port1 USB-C port2 Monitor 1 USB-C
  • Dell U2723QX | Monitor Users Guide - Page 51
    Securing Your Monitor Using Kensington Lock (Optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot) For more information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock. Secure your monitor to a
  • Dell U2723QX | Monitor Users Guide - Page 52
    for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. To Remove the Stand: 1. Place the monitor on a soft cloth or cushion. 2. Press and hold the stand-release button
  • Dell U2723QX | Monitor Users Guide - Page 53
    four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5. Mount the monitor on the wall as instructed in the documentation that shipped with the wall-mounting kit. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with
  • Dell U2723QX | Monitor Users Guide - Page 54
    Operating the Monitor Power On the Monitor Press the button to turn on the monitor. Using the Joystick Control To modify the OSD adjustments using the Joystick control on the rear end of the monitor, do the following: 1. Press the Joystick to open the OSD Menu Launcher. 2. Move the Joystick up/down/
  • Dell U2723QX | Monitor Users Guide - Page 55
    Joystick Functions Function Description Press Joystick to open the OSD Menu Launcher. For right and left navigation. For up and down navigation. Using the Menu Launcher Press the Joystick to open the OSD Menu Launcher. Preset Modes Menu Launcher • Toggle the Joystick Up to open the Main Menu. •
  • Dell U2723QX | Monitor Users Guide - Page 56
    Menu Launcher Details The following table describes the Menu Launcher icons: Menu Launcher Icon Description Main Menu Opens the On-Screen Display (OSD). See Using the Main Menu. USB Switch (Shortcut key 1) Select to switch between the USB upstream sources in PBP mode. Input Source (Shortcut key
  • Dell U2723QX | Monitor Users Guide - Page 57
    Front‑Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel 1 Description Use the Up (increase) and Down (decrease) buttons to adjust items in the OSD menu. Up Down 2 Use the Previous button to go back to the previous menu. Previous 3 Use the Next
  • Dell U2723QX | Monitor Users Guide - Page 58
    Using the Main Menu Icon Menu and Submenus Brightness/ Contrast Description Activates Brightness/Contrast adjustment. UltraSharp 27/32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others 75% 75% Exit Brightness Contrast Adjusts the luminance of the
  • Dell U2723QX | Monitor Users Guide - Page 59
    Icon Menu and Submenus Input Source Description Selects between different video inputs that are connected to your monitor. UltraSharp 27/32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others USB-C 90W DP HDMI Auto Select Auto Select for USB-C Rename Inputs
  • Dell U2723QX | Monitor Users Guide - Page 60
    Icon Menu and Submenus Color Description Adjusts the color setting mode. UltraSharp 27/32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others Preset Modes Input Color Format Hue Saturation Reset Color Standard RGB 50 50 Exit Preset Modes When you select
  • Dell U2723QX | Monitor Users Guide - Page 61
    space: sRGB, Rec. 709, DCI-P3. • Custom Color: Allows you to manually adjust the color settings. Press the Joystick left and right buttons to adjust the Red computer or a media player that supports RGB output. • YCbCr: Select this option if your media player supports only YCbCr output. UltraSharp 27
  • Dell U2723QX | Monitor Users Guide - Page 62
    , brightness, and color palette. It matches the video quality with real life visuals. Game HDR: Use this mode when playing games that support HDR to expand the contrast ratio, brightness, and color palette. It makes gaming experience more realistic as intended by game developers. DisplayHDR: Best
  • Dell U2723QX | Monitor Users Guide - Page 63
    Icon Menu and Submenus MST USB-C Prioritization Multi-Monitor Sync Description Off: Disables Smart HDR function. NOTE: The possible peak luminance during HDR mode is 400-nits (typical). The actual value and duration during HDR playback might vary accordingly to the video content. DP Multi Stream
  • Dell U2723QX | Monitor Users Guide - Page 64
    Icon Menu and Submenus PIP/PBP Description This function brings up a window displaying image from another input source. UltraSharp 27/32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others PIP/PBP Mode PIP/PBP (Sub) USB Switch Video Swap Audio Contrast (Sub
  • Dell U2723QX | Monitor Users Guide - Page 65
    Icon Menu and Submenus PIP/PBP Mode Description Adjusts the PIP or PBP (Picture by Picture) mode. You can disable this feature by selecting Off. UltraSharp 27/32 Monitor Brightness/Contrast PIP/PBP Mode O Input Source PIP/PBP (Sub) Color USB Switch Display Video Swap PIP/PBP USB Menu
  • Dell U2723QX | Monitor Users Guide - Page 66
    /Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others DP assign to HDMI assign to Show KVM Setup Guide USB-C 2 USB-C 2 Select Exit Show KVM Setup Guide NOTE: To prevent data damage or loss, before changing USB upstream ports, make sure that no USB storage devices are
  • Dell U2723QX | Monitor Users Guide - Page 67
    Icon Menu and Submenus Menu Description Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. UltraSharp 27/32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others
  • Dell U2723QX | Monitor Users Guide - Page 68
    Icon Menu and Submenus Lock Description With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. UltraSharp 27/32 Monitor Brightness/Contrast Input Source Color Display PIP/
  • Dell U2723QX | Monitor Users Guide - Page 69
    Icon Menu and Submenus Personalize Description UltraSharp 27/32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others Shortcut Key 1 Shortcut Key 2 Shortcut Key 3 Shortcut Key 4 Shortcut Key 5 Power Button LED USB-C Charging 90W Other USB Charging Fast Wakeup
  • Dell U2723QX | Monitor Users Guide - Page 70
    27/32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service Tag Self-Diagnostic Reset Others Factory Reset Select On O 33T101 CN073K0 Select ENERGY STAR® Exit Display Info Displays the monitor's current
  • Dell U2723QX | Monitor Users Guide - Page 71
    your monitor. UltraSharp 27/32 Monitor Brightness/Contrast Display Info Input Source DDC/CI On Color LCD Conditioning O Display Firmware PIP/PBP USB Menu Personalize Service Tag Self-Diagnostic Reset Others Factory Reset Others Exit Operating the Monitor | 71
  • Dell U2723QX | Monitor Users Guide - Page 72
    On. UltraSharp 27/32 Monitor Brightness/Contrast Display Info Input Source DDC/CI Color LCD Conditioning On Display Firmware O PIP/PBP Service Tag USB Self-Diagnostic Menu Reset Others Personalize Factory Reset Others Exit Firmware Displays the Firmware version of your monitor
  • Dell U2723QX | Monitor Users Guide - Page 73
    Buttons Disable Exit The following message appears. Are you sure you want to lock the Menu Buttons? To unlock the Buttons, refer to the User's Guide. Yes No 2. Select Yes to lock buttons. Once locked, pressing any control button will display the lock icon . Operating the Monitor | 73
  • Dell U2723QX | Monitor Users Guide - Page 74
    Use the Joystick to Lock the Button(s). Press the left directional navigation of Joystick for four seconds, a menu appears on the screen. Select Option: Select one of the following options: Options 1 Description Select this option to lock OSD menu function. Menu Button Lock 2 Use this option
  • Dell U2723QX | Monitor Users Guide - Page 75
    To Unlock the Button(s). Press the left directional navigation of Joystick for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Select Option: Options 1 Description Use this option to unlock OSD menu function.
  • Dell U2723QX | Monitor Users Guide - Page 76
    Initial Setup Select OSD items of Factory Reset in Other feature, the following message will appear: Are you sure you want to reset to default settings? Yes No When you select 'Yes' to reset to default settings, the following message will appear: UltraSharp 27/32 Monitor Select 'Yes' to enable the
  • Dell U2723QX | Monitor Users Guide - Page 77
    a particular resolution mode, you can see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 3840x2160, 60Hz or any other monitor listed timing as per monitor speci cations. This means
  • Dell U2723QX | Monitor Users Guide - Page 78
    A message is displayed while the cable supporting DP alternate mode is connected to the monitor under the following conditions: • When Auto Select for USB-C is set to Prompt for Multiple Inputs. • When
  • Dell U2723QX | Monitor Users Guide - Page 79
    .dell.com/U2723QX/U2723QE/U3223QE or No USB-C Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U2723QX/U2723QE/U3223QE See Troubleshooting for more information. Operating the Monitor | 79
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    on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): • Go to your
  • Dell U2723QX | Monitor Users Guide - Page 81
    background. An OSD option, "Multi-Monitor Sync" is available in Display Menu to allow user to enable/disable syncing. NOTE: MMS is not supported over HDMI interface. UltraSharp 27/32 Monitor Brightness/Contrast Input Source Color Display Aspect Ratio Sharpness Response Time Smart HDR PIP/PBP USB
  • Dell U2723QX | Monitor Users Guide - Page 82
    OSD Settings to be Synchronized • Brightness • Contrast • Preset Modes • Color Temperature • Custom Color (RGB Gain) • Hue (Movie, Game mode) • Saturation (Movie, Game mode) • Response Time • Sharpness Setting Multi-Monitor Sync (MMS) During initial power on or connection of new monitor, user
  • Dell U2723QX | Monitor Users Guide - Page 83
    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check display will go into Standby Mode in 4 minutes. www.dell.com/U2723QX/U2723QE/U3223QE Troubleshooting | 83
  • Dell U2723QX | Monitor Users Guide - Page 84
    determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service Tag Self-Diagnostic Reset Others Factory Reset Select On O | Troubleshooting
  • Dell U2723QX | Monitor Users Guide - Page 85
    Pixels Stuck-on Pixels Brightness Problems Safety Related Issues What You Experience on Dell Monitor Quality and Pixel Policy, see Dell Support site at: https://www.dell.com/pixelguidelines LCD screen troubleshooting steps. smoke or sparks • Contact Dell immediately. Troubleshooting | 85
  • Dell U2723QX | Monitor Users Guide - Page 86
    to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Missing Color Picture missing color • Perform monitor self-test. screen • Alternatively, use a dynamically changing time screensaver. 86 | Troubleshooting
  • Dell U2723QX | Monitor Users Guide - Page 87
    Product Specific Problems Problem What You Experience Screen image is Image is Card certified to. Download and install the latest graphics card driver. • Some DP 1.1a graphics card cannot support DP 1.4 monitors. Go to OSD menu, under Input Source selection, press and hold DP select Joystick key
  • Dell U2723QX | Monitor Users Guide - Page 88
    Problem No image when using USB-C connection to Windows to Projection mode. • Ensure that the USB-C cable is not damaged. • Verify if the device can support one of 5V / 9V / 15V / 20V charging profiles. • Verify if the Notebook requires a >90 W , keeps the power button On. 88 | Troubleshooting
  • Dell U2723QX | Monitor Users Guide - Page 89
    Problem What You Experience The LAN port is OS setting not functioning or cable connection issue Possible Solutions • Ensure that the latest BIOS the Type-C cable and power cord of the monitor. Then, power on the computer, plug in the monitor power cord and Type-C cable. Troubleshooting | 89
  • Dell U2723QX | Monitor Users Guide - Page 90
    Universal Serial Bus (USB) Specific Problems Specific Symptoms What You Experience Possible Solutions USB interface is USB peripherals • Check that your display is turned 3.0 port. USB is not working No USB Refer to input source and USB pairing table. functionalities 90 | Troubleshooting
  • Dell U2723QX | Monitor Users Guide - Page 91
    /Region drop-down menu at the bottom-right corner of the page. 3. Click Contact Us next to the country dropdown. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. EU Product Database for Energy Label and Product
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Model: U2723QX/U2723QE/U3223QE
Regulatory model: U2723QEt/U3223QEt
Dell UltraSharp 27/32 4K
USB-C Hub Monitor –
U2723QX/U2723QE/U3223QE
User’s Guide