Dell U2917W UltraSharp Monitor Users Guide

Dell U2917W Manual

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  • Dell U2917W | UltraSharp Monitor Users Guide - Page 1
    Dell UltraSharp U2917W User's Guide Model: U2917W Regulatory model: U2917Wt
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 2
    . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 3
    Parts and Controls 7 Monitor Specifications 11 Plug-and-Play 22 LCD Monitor Quality and Pixel Policy 22 Setting Up the Monitor 23 Attaching the Stand 23 Using the Tilt, Swivel, and Vertical Extension 26 Connecting Your Monitor 26 Organizing Your Cables 29 Removing the Monitor Stand 29 Wall
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    Troubleshooting 52 Self-Test 52 Built-in Diagnostics 54 Common Problems 55 Product Specific Problems 56 Universal Serial Bus (USB) Specific Problems 57 Appendix 58 Safety Instructions 58 FCC Notices (U.S. only) and Other Regulatory Information 58 Contacting Dell 58 Setting Up Your Monitor
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 5
    . Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. Monitor Stand riser Stand base Power cable (varies by country) About
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 6
    cable (enables the USB ports on the monitor) DP cable (DP to mDP) • Drivers and documentation media • Quick Setup Guide • Safety,Environmental,and Regulatory Information • Factory Calibration Report Product Features The Dell UltraSharp U2917W monitor has an active matrix, thinfilm transistor (TFT
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 7
    Identifying Parts and Controls Front view Label 1 2 Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) About Your Monitor | 7
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    release button Release stand from monitor. 4 Security lock slot Secures monitor with security cable lock (sold separately). 5 Barcode, serial number, and Service Refer to this label if you need to contact Tag label Dell for technical support. 6 Dell Soundbar mounting slots Attaches the
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    Side View USB downstream port Port with battery icon supports BC 1.2. About Your Monitor | 9
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    enable MST, refer to instruction on section "Connecting the Monitor for DP MST Function". NOTE: Remove the rubber plug when using the DP out connector. Connect speakers to playback audio coming through HDMI or DP audio channels. Only supports 2-channel audio. NOTE: The audio line-out port does not
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 11
    Monitor Specifications Screen type Panel Type Aspect ratio Viewable 1.4) • 2 x USB 3.0 downstream port • 2 x USB 3.0 with BC1.2 charging capability at 2A (max) • 1 x USB 3.0 upstream port • 1 x Analog 2.0 audio line out (3.5mm jack) 11.50 mm (Top) 12.50 mm (Left/Right) 21.10 mm (Bottom) About Your
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 12
    stand Tilt Swivel Cable management Dell Display Manager (DDM) Compatibility Security 130 mm -5° to 21° -30° to 30° Yes Easy Arrange and other key features Security lock slot (cable lock sold separately) Antitheft stand lock slot (to panel) Resolution Specifications Horizontal scan range Vertical
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 13
    Multi-Stream Transport (MST) Modes MST Source Monitor 2560 x 1080/60 Hz Maximum number of external Monitors that can be supported 2560 x 1080/60 Hz 2 NOTE: Maximum external monitor resolution supported is 2560x1080 60Hz only. Electrical Specifications Video input signals • Digital video signal
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    connector (include DP in and DP out) • mDP connector • HDMI connector • Audio line-out • USB 3.0 connector (Port with battery icon supports BC 1.2.) Signal cable type (in-box) DP to mDP, 1.8 M cable of stand assembly 2.10 kg (4.63 lb) Front frame gloss 2~4 GU 14 | About Your Monitor
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    varies by country. See www.epeat.net for registration status by country. TCO Certified Display yes RoHS Compliant yes BFR/PVC Free monitor yes (excluding external cables) Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating -20°C to 60°C (-4°F to 140°F) Humidity Operating Non
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 16
    . This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature. VESA Modes Normal operation
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 17
    ML0(p) 13 CONFIG1 14 CONFIG2 15 AUX CH (p) 16 DP_Cable Detect 17 AUX CH (n) 18 Hot Plug Detect 19 GND 20 +3.3V DP_PWR About Your Monitor | 17
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 18
    12 ML3(n) 13 CONFIG1 14 CONFIG2 15 AUX CH(p) 16 GND 17 AUX CH(n) 18 Hot Plug Detect 19 GND 20 DP_PWR 18 | About Your Monitor
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    ML0 (p) 11 ML2 (p) 12 ML0 (p) 13 GND 14 DP_Cable Detect 15 ML1 (n) 16 AUX (p) 17 ML1 (p) 18 AUX (n) 19 GND 20 +3.3V DP_PWR About Your Monitor | 19
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 20
    CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved (N.C. on device) DDC CLOCK (SCL) DDC DATA (SDA) DDC/CEC Ground +5 V POWER HOT PLUG DETECT 20 | About Your Monitor
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    - bottom • 4 downstream - 2 at left side, 2 at bottom Power Charging Port - the ports with battery icon supports fast current charging capability if the device is BC 1.2 compatible. NOTE: The monitor's USB ports work only when the monitor is on or in the power save mode. If you turn off the
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 22
    become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors. 22 | About Your
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 23
    stand, see the documentation shipped with the stand to set it up. CAUTION: Place monitor on a flat, clean, and soft surface to avoid scratching the display panel. To attach the monitor stand: 1 Remove the monitor protective cover and place the moitor with its front facing downward on it. 2 Insert
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 24
    • Hold the stand base with the triangle mark facing upward. • Align the stand base protruded blocks to the matching slot on the stand. • Insert the stand base blocks fully into the stand slot. 24 | Setting Up the Monitor
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    • Lift the screw handle and turn the screw clockwise. • After fully tightening the screw, fold the screw handle flat within the recess. Setting Up the Monitor | 25
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 26
    to the computer. 3 Switch on your monitor. 4 Select the correct input source at Monitor OSD Menu and turn on your computer. NOTE: The U2917W default setting is DP 1.2. A DP 1.1 Graphic card may not display normally. Please refer to "product specific problems - No image when using DP connection to
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 27
    Single monitor connection Connecting the HDMI cable(Optional) Connecting the DP (or mDP) cable NOTE: Default is DP port. Select input source on monitor to switch to mDP. Setting Up the Monitor | 27
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 28
    Connecting the USB cable Multiple monitor connections Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP 1.2 with MST option. NOTE: Remove the
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 29
    scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface. NOTE: The procedure below is the stand to set it up. To remove the stand: 1 Place the monitor on a soft cloth or cushion. 2 Press and hold the stand-release button. 3 Lift the stand
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 30
    to remove the four screws securing the plastic cover. 4 Attach the mounting bracket from the wall mounting kit to the monitor. 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL or CSA or GS-listed wall mount bracket
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 31
    Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 32
    to go back to the main menu or exit the OSD main menu. Exit 5 Use the Power button to turn the monitor On and Off. Power (with power light indicator) The white LED indicates the monitor is On and fully functional. A glowing white LED indicates DPMS Power Save Mode. 32 | Operating the
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 33
    Front‑Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button 1 Up 2 Down Description Use the Up (increase) and Down (decrease your selection. OK 3 Use the Back button to go back to the previous menu. Back Operating the Monitor | 33
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    on the menu, to make your changes. 6 Select the to return to previous menu or to accept and return to previous menu. 34 | Operating the Monitor
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    button to increase brightness. Press the button to decrease brightness. NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched on. Adjust adjusts the difference between darkness and lightness on the monitor. Use the Input Source menu to select between different video inputs that
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 36
    when you are using the HDMI connector. Use to select the HDMI2 input source. Use to select Auto Select, the monitor scans for available input sources. Resets your monitor's Input Source settings to the factory defaults. Use the Color menu to adjust the color setting mode. 36 | Operating the
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 37
    screen appears warmer with a red/yellow tint with slider set at 5,000K or cooler with blue tint with slider set at 10,000K. Operating the Monitor | 37
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 38
    Icon Menu and Submenus Description • Color Space: Allows users to select the color space:sRGB, REC709. -- sRGB: Emulates 99% sRGB. -- REC709: This mode matches 99% REC709 standard. NOTE: Accuracy of sRGB,REC709 are optimized for RGB input color format. 38 | Operating the Monitor
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 39
    Submenus Description • Custom Color: Allows you to manually adjust the color settings. Press the and buttons to Select it to adjust RGB black-level offset value (default value are 50) to control your monitor base color. -- Hue: Select it to adjust RGBCMY hue value individually (default value are 50
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 40
    you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI, DP-mDP cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Gamma Hue Saturation Reset Color Allows you to set the display Gamma
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 41
    Sleep Sharpness Adjust the image ratio to Wide 21:9, Auto Resize,4:3, or 1:1. Sleep After Timeout: Monitor goes into sleep after timeout. Never: Monitor never goes into sleep. Makes the image look sharper or softer. Use or to adjust the sharpness from '0' to '100'. Dynamic Contrast Response
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 42
    HDMI1 HDMI2 DP X √ √ √ mDP √ X √ √ HDMI1 √ √ X √ HDMI2 √ √ √ X NOTE: When you use the PIP/PBP feature, the DP MST (Daisy Chain) function is disabled. 42 | Operating the Monitor
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 43
    feature by selecting Off. PIP/PBP (Sub) PIP Location Video Swap Contrast (Sub) Select between the different video signals that may be connected to your monitor for the PIP/PBP sub-window. Select PIP sub-window position. Use or to browse and to select Top-Right, TopLeft, Bottom-Right, or Bottom
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 44
    Icon Menu and Submenus Audio Description Audio source Allows you to set the audio source from the main window or the sub-window. Reset Audio Select this option to restore default audio settings. 44 | Operating the Monitor
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 45
    set the state of the power light to save energy. Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is amount of time the menu remains on screen, and so on. Operating the Monitor | 45
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 46
    , Aspect Ratio, Rotation,PIP/PBP Modes, or Video Swap and set as shortcut key. Reset Personalization Restores shortcut keys to factory defaults. 46 | Operating the Monitor
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    OSD settings, such as the DDC/CI, LCD conditioning, and so on. DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Select Disable to turn off this feature. Enable this feature for best user experience and optimum performance of
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 48
    version Reset Others Restores other settings, such as DDC/CI, to factory defaults. Factory Reset Restores all OSD settings to the factory defaults. NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. 48 | Operating the
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 49
    or Movie), manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you can see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 50
    Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following messages will input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. or or 50 | Operating the Monitor
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    or See Troubleshooting for more information. Operating the Monitor | 51
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 52
    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 53
    damaged. 5 Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly. Troubleshooting | 53
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 54
    inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer. 54 | Troubleshooting
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 55
    , see Dell Support site at: http://www.dell.com/support/monitors. Brightness Problems Picture too dim • Reset the monitor to factory settings. or too bright • Adjust brightness & contrast controls via OSD. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 56
    monitor at all times when not in use (for more information, see Power Management Modes). • Alternatively, use a dynamically changing screensaver. Product Specific Problems Specific ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. 56 | Troubleshooting
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 57
    driver. • Some DP 1.1a graphics card cannot support DP 1.2 monitors. Go to OSD menu, under Input Source selection, press and hold DP select key for 8 sec to change the monitor setting from DP 1.2 to DP 1.1a. Universal Serial Bus (USB) Specific Problems Specific 3.0 port. Troubleshooting | 57
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 58
    , and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information ( online Monitor support content: See www.dell.com/support/monitors. To contact Dell for sales, technical support, or customer service issues: 1 Go to www.dell.com/support.
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 59
    Setting Up Your Monitor Setting Display Resolution to 2560 x 1080 (maximum) For best follow the given steps. Dell computer 1 Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2 After installing the drivers for your graphics adapter,
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 60
    Non-Dell computer In Windows Vista, Windows 7, drivers for your graphics adapter, attempt to set the resolution to 2560 x 1080 again. NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports
  • Dell U2917W | UltraSharp Monitor Users Guide - Page 61
    cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth
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Model: U2917W
Regulatory model: U2917Wt
Dell UltraSharp U2917W
User’s Guide