Dell U3023E Monitor Users Guide

Dell U3023E Manual

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  • Dell U3023E | Monitor Users Guide - Page 1
    Dell UltraSharp 30 USB-C Hub Monitor -U3023E User's Guide Model: U3023E Regulatory model: U3023Et
  • Dell U3023E | Monitor Users Guide - Page 2
    that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries
  • Dell U3023E | Monitor Users Guide - Page 3
    Contents Safety instructions 6 About your monitor 7 Package contents 7 Product features 8 Identifying parts and controls 10 Front view 10 Back view 11 Bottom view 12 Monitor specifications 14 Resolution
  • Dell U3023E | Monitor Users Guide - Page 4
    function 72 Initial setup 75 OSD warning messages 76 Setting the maximum resolution 79 Multi-Monitor Sync (MMS 80 Setting Multi-Monitor Sync (MMS 81 Troubleshooting 82 Self-test 82 Built-in diagnostics 83 Common problems 84 Product specific problems 86 Universal Serial Bus (USB) specific
  • Dell U3023E | Monitor Users Guide - Page 5
    Appendix 94 FCC notices (U.S. Only) and other regulatory information . . . 94 Contacting Dell 94 EU product database for energy label and product information sheet 94  Contents | 5
  • Dell U3023E | Monitor Users Guide - Page 6
    Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified remove any cover or touch the inside of the monitor. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI) document that is shipped with your monitor.
  • Dell U3023E | Monitor Users Guide - Page 7
    About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor. Some features may not be available in
  • Dell U3023E | Monitor Users Guide - Page 8
    Setup Guide • Safety, Environmental, and Regulatory QSG Information • Factory Calibration Report Product features The Dell UltraSharp U3023E single-cable, network-connected experience. • Plug and play capability if supported by your computer. • On-Screen Display (OSD) adjustments for ease
  • Dell U3023E | Monitor Users Guide - Page 9
    technology, which clears the eye visible flicker, brings comfort viewing experience and preventing users suffer from eye strain and fatigue. * PC system that supports DPBS is in Dell website. WARNING: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes
  • Dell U3023E | Monitor Users Guide - Page 10
    Identifying parts and controls Front view 1 Label 1 Description Power LED indicator Use Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode. 10 | About your monitor
  • Dell U3023E | Monitor Users Guide - Page 11
    , see Operating the monitor. Refer to this label if you need to contact Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. Use to organize cables
  • Dell U3023E | Monitor Users Guide - Page 12
    x 1600 at 60 Hz PD 20 V/4.5 A, 15 V/3 A, 9 V/3 A, 5 V/3 A. NOTE: USB-C is not supported on Windows versions that are prior to Windows 10. DP output for MST (Multi-Stream Transport) capable monitor. To enable MST, refer to instruction on section 6 DP port (out) "Connecting the monitor for DP MST
  • Dell U3023E | Monitor Users Guide - Page 13
    via RJ45 only after 12 RJ45 connector you have connected the USB cable (A to C or C to C) from the computer to the monitor. Port with icon supports 5 V/ 3 A. 14 USB-C Connect your USB device. You can use this port only after you have connected the USB cable (A to C or C to C) from downstream
  • Dell U3023E | Monitor Users Guide - Page 14
    Monitor specifications Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:10 Viewable image dimensions Diagonal 75.62 cm (30.0 in.) Active Area Horizontal 641.28 mm (25.25 in.) Vertical Area 400.80 mm (15.78 in.) 257025.02 mm2 (398.39 in.2)
  • Dell U3023E | Monitor Users Guide - Page 15
    Connectivity • 1 x DP 1.4 (HDCP 1.4) • 1 x HDMI 1.4 (HDCP 1.4) • 1 x USB-C (DP 1.4, PD: 90W, 2/4 lanes switch USB 3.2 Gen2, 10 Gbps) - upstream • 1 x USB-C (USB 3.2 Gen2, 10 Gbps) upstream • 1 x DP (Out) • 1 x Analog 2.0 audio line out (3.5 mm jack) • 3 x USB-A (USB 3.2 Gen2, 10 Gbps) downstream •
  • Dell U3023E | Monitor Users Guide - Page 16
    Resolution specifications Horizontal scan range 30 kHz to 113 kHz Vertical scan range 56 Hz to 76 Hz Maximum preset resolution 2560 x 1600 at 60 Hz Video display capabilities (HDMI) 480i, 480p, 576i, 576p, 720p, 1080i, 1080p Video display capabilities (DP & 480p, 576p, 720p, 1080p USB-C
  • Dell U3023E | Monitor Users Guide - Page 17
    /60 Hz only. USB-C Multi-Stream Transport (MST) modes OSD Maximum number of external Display Info: USB-C Prioritization monitors that can be supported Stream Info 2560 x 1600/60 Hz High Data Speed 0 5.4Gbps High Resolution 1 8.1Gbps High Data Speed 0 High Resolution 2 8.1Gbps, High Data
  • Dell U3023E | Monitor Users Guide - Page 18
    Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/USB-C signal input support Input voltage/ 100-240 VAC / 50 or 60 Hz ± 3 Hz / 2.8 A (maximum) frequency/current Inrush current 120 V: 42 A (Max.) 240 V: 80 A (Max.) Inrush
  • Dell U3023E | Monitor Users Guide - Page 19
    Audio line-out • USB-C (USB 3.2 Gen2, 10 Gbps) upstream connector • USB-A (USB 3.2 Gen 2, 10 Gbps) downstream connector x 4 (Port with battery icon supports BC 1.2.) • RJ45 connector • USB-C (USB 3.2 Gen2, 10 Gbps, 15W) downstream connector Signal cable type DP to DP 1.8 M cable USB 3.2 Gen2 A to
  • Dell U3023E | Monitor Users Guide - Page 20
    Weight without stand assembly (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 6.48 kg (14.29 lb) 4.28 kg (9.44 lb) Environmental characteristics Compliant Standards • ENERGY STAR certified Monitor. • EPEAT registered where applicable. EPEAT registration varies
  • Dell U3023E | Monitor Users Guide - Page 21
    Pin assignments DP port (in) Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 20-pin side of the connected signal cable ML3(n) GND ML3(p) ML2(n) GND ML2(p) ML1(n) GND ML1(p) ML0(n) GND ML0(p) CONFIG1 CONFIG2 AUX CH (p) GND AUX CH (n) Hot Plug Detect Return DP_PWR About your monitor |
  • Dell U3023E | Monitor Users Guide - Page 22
    DP port (out) Pin number 20-pin side of the connected signal cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 CONFIG1 14 CONFIG2 15 AUX CH(p) 16 GND 17 AUX CH(n) 18 Hot Plug Detect 19 Return 20 DP_PWR
  • Dell U3023E | Monitor Users Guide - Page 23
    HDMI port Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC
  • Dell U3023E | Monitor Users Guide - Page 24
    USB-C port Pin Signal A1 GND A2 SSTXp1 A3 SSTXn1 A4 VBUS A5 CC1 A6 Dp1 A7 Dn1 A8 SBU1 A9 VBUS A10 SSRXn2 A11 SSRXp2 A12 GND Pin Signal B12 GND B11 SSRXp1 B10 SSRXn1 B9 VBUS B8 SBU2 B7 Dn1 B6 Dp1 B5 CC2 B4 VBUS B3 SSTXn2 B2 SSTXp2 B1 GND 24 |
  • Dell U3023E | Monitor Users Guide - Page 25
    5 V/3 A compliance devices. Your monitor has the following USB ports: • 2 upstream - at rear. • 5 downstream - 2 at bottom, 3 at rear. Power Charging Port - the ports with battery icon supports fast current charging capability if the device is BC 1.2 compatible. The USB-C downstream port with icon
  • Dell U3023E | Monitor Users Guide - Page 26
    USB 3.2 Gen2 (10Gbps) downstream port (Bottom) USB 3.2 Gen2 (10Gbps) downstream port (Rear) Pin number 1 2 3 4 5 6 7 8 9 Shell Signal name VBUS DD+ GND StdA_SSRXStdA_SSRX+ GND_DRAIN StdA_SSTXStdA_SSTX+ Shield Pin number 1 2 3 4 5 6 7 8 9 Shell Signal name VBUS DD+ GND StdA_SSRXStdA_SSRX+
  • Dell U3023E | Monitor Users Guide - Page 27
    "Driver and download" section. Network (RJ45) data rate via USB-C max speed is 1000 Mbps. NOTE: This LAN port is 1000Base-T IEEE 802.3az compliant, supporting Mac Address (Printed on model label) Pass-thru (MAPT), Wake-on-LAN (WOL) from standby mode (S3 only) and UEFI* PXE Boot function[UEFI PXE
  • Dell U3023E | Monitor Users Guide - Page 28
    Plug-and-Play You can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer system with its extended display identification data (EDID) using display data channel (DDC) protocols so the computer can configure itself and optimize the monitor
  • Dell U3023E | Monitor Users Guide - Page 29
    cleaning methods can result in physical damage to Dell monitors. Physical defects may affect the screen and body of the monitor. Follow the instructions in the list below when cleaning the monitor: • To clean the Dell monitor screen, lightly dampen a soft, clean cloth with water. If possible
  • Dell U3023E | Monitor Users Guide - Page 30
    applicable only for the stand shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that are included with the stand. To attach the monitor stand: 1. Open the front flap of the box to get the stand riser and stand
  • Dell U3023E | Monitor Users Guide - Page 31
    4. Close the screw handle. 1 2 3 5. Open the protective cover on the monitor to access the VESA slot on the monitor. 6. Slide the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place. Setting up the monitor | 31
  • Dell U3023E | Monitor Users Guide - Page 32
    7. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 8. Lift the protective cover from the monitor. 32 | Setting up the monitor
  • Dell U3023E | Monitor Users Guide - Page 33
    for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt, swivel and vertical extension With the stand attached to the monitor, you can tilt the monitor for the
  • Dell U3023E | Monitor Users Guide - Page 34
    between landscape and portrait when rotating the display, download and install the latest graphics driver. To download, go to https://www.dell.com/support/ drivers and search for the appropriate driver. NOTE: When the display is in portrait mode, you may experience performance degradation when using
  • Dell U3023E | Monitor Users Guide - Page 35
    Organizing your cables After attaching all necessary cables to your monitor and computer, (see Connecting your monitor for cable attachment) organize all cables as shown above. If your cable is not able to reach your PC, you may connect directly to the PC without routing through the slot on the
  • Dell U3023E | Monitor Users Guide - Page 36
    begin any of the procedures in this section, follow the Safety instructions. To connect your monitor to the computer: 1. Turn off computer. NOTE: U3023E default setting is DisplayPort 1.4. A DisplayPort 1.1 Graphic card may not display normally. Please refer to product specific problems - No image
  • Dell U3023E | Monitor Users Guide - Page 37
    Connecting the DP Cable Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to at least DP1.2 with MST option. NOTE:
  • Dell U3023E | Monitor Users Guide - Page 38
    your monitor: • Can be used as USB-C or DisplayPort 1.4, alternatively. • Supports USB Power Delivery (PD), with profiles up to 90 W. NOTE: Regardless of of your laptop, or the remaining power runtime in your battery, the Dell U3023E monitor is designed to supply power delivery of up to 90 W to your
  • Dell U3023E | Monitor Users Guide - Page 39
    Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function NOTE: The maximum number of supported U3023E via MST is subjected to the bandwith of the USB-C source. Please refer to "product specific problems -No image when using USB-C MST". NOTE: Remove the rubber plug when using DP out
  • Dell U3023E | Monitor Users Guide - Page 40
    Power Button Sync (DPBS) • The U3023E monitor is designed with Dell Power Button Sync (DPBS) feature to allow you to control PC system power state from the monitor power button. This feature is compatible with Dell OptiPlex 7090/3090 Ultra platform, and is only supported over USB-C interface. USB
  • Dell U3023E | Monitor Users Guide - Page 41
    2. Select Hardware and Sound, followed by Power Options. 3. Go to System Settings. 4. In the drop-down menu of When I press the power button, there are a few options for selection namely Do nothing/Sleep/Hibernate/Shut down, and you can select Sleep/Hibernate/Shut down. Setting up the monitor |
  • Dell U3023E | Monitor Users Guide - Page 42
    NOTE: Do not select Do nothing, otherwise monitor power button cannot sync with PC system power state. 42 | Setting up the monitor
  • Dell U3023E | Monitor Users Guide - Page 43
    Connecting the monitor for DPBS for the first time USB-C Initial monitor power state(OFF) Initial system power state(OFF) USB-C For the first time setting up the DPBS function, please follow below steps: 1. Make sure both the PC and monitor is OFF. 2. Connect the USB-C cable from the PC to the
  • Dell U3023E | Monitor Users Guide - Page 44
    Using DPBS function When you press the monitor power button or PC power button, the Monitor / PC state is as follows: 1 USB-C Initial monitor power state(ON) 2 New Power state of monitor(OFF) Initial system power state(ON) USB-C Press PC/Monitor power button New Power state of system(OFF)
  • Dell U3023E | Monitor Users Guide - Page 45
    Slide to shut down your PC When the monitor and PC power state are both ON, while you press and hold 10 seconds on monitor power button, the PC will shut down. Press and hold 10s USB-C PC will shut down Setting up the monitor | 45
  • Dell U3023E | Monitor Users Guide - Page 46
    press the Monitor 1 or PC power button, both the Monitor 1 and PC turns OFF. Meanwhile the Monitor 2 will be in Standby mode. You need to manually press the power button on Monitor 2 to turn it OFF. DP in USB-C DP out Going into Standby mode... Monitor 2 Monitor 1 USB-C System power state
  • Dell U3023E | Monitor Users Guide - Page 47
    ON power state, by pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2. NOTE: DPBS only supports the port with icon. USB-C System power state(ON) USB-C port 1 USB-C port 2 Monitor 1 USB-C Pressing power button on Monitor 1 or 2 Monitor 2 System
  • Dell U3023E | Monitor Users Guide - Page 48
    Make sure to set USB-C Charging to On in Off Mode. While the PC and two monitors are in an initially OFF power state, by pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor1, and Monitor 2. USB-C System power state(OFF) USB-C port 1 USB-C port 2 Monitor 1 USB-C
  • Dell U3023E | Monitor Users Guide - Page 49
    Securing your monitor using Kensington lock (optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot) For more information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock. Secure your monitor to a
  • Dell U3023E | Monitor Users Guide - Page 50
    for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. To remove the stand: 1. Place the monitor on a soft cloth or cushion. 2. Press and hold the stand-release button
  • Dell U3023E | Monitor Users Guide - Page 51
    four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5. Mount the monitor on the wall as instructed in the documentation that shipped with the wall-mounting kit. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with
  • Dell U3023E | Monitor Users Guide - Page 52
    Operating the monitor Power on the monitor Press the button to turn on the monitor. Using the joystick control To modify the OSD adjustments using the joystick control on the rear end of the monitor, do the following: 1. Press the joystick to open the OSD Menu Launcher. 2. Move the joystick up/down/
  • Dell U3023E | Monitor Users Guide - Page 53
    Joystick functions Function Description Press joystick to open the OSD Menu Launcher. For right and left navigation. For up and down navigation. Using the menu launcher Press the joystick to open the OSD menu launcher. Preset Modes Menu Launcher • Toggle the joystick Up to open the Main Menu. •
  • Dell U3023E | Monitor Users Guide - Page 54
    Menu launcher details The following table describes the Menu Launcher icons: Menu launcher icon Description Main Menu Opens the On-Screen Display (OSD). For more information, see the Using the main menu section. USB switch (Shortcut key 1) Select to switch between the USB upstream sources in
  • Dell U3023E | Monitor Users Guide - Page 55
    Front‑panel button Use the buttons on the front of the monitor to adjust the image settings. Front panel 1 Description Use the Up (increase) and Down (decrease) buttons to adjust items in the OSD menu. Up Down 2 Use the Previous button to go back to the previous menu. Previous 3 Use the Next
  • Dell U3023E | Monitor Users Guide - Page 56
    Using the main menu Icon Menu and Submenus Brightness/ Contrast Description Activates Brightness/Contrast adjustment. UltraSharp 30 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others 75% 75% Exit Brightness Contrast Adjusts the luminance of the
  • Dell U3023E | Monitor Users Guide - Page 57
    Icon Menu and Submenus Input Source Description Selects between different video inputs that are connected to your monitor. UltraSharp 30 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others USB-C 90W DP HDMI Auto Select Auto Select for USB-C Rename Inputs
  • Dell U3023E | Monitor Users Guide - Page 58
    Icon Menu and Submenus Color Description Adjusts the color setting mode. UltraSharp 30 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others Preset Modes Input Color Format Reset Color Standard RGB Exit Preset Modes When you select Preset Modes, you can
  • Dell U3023E | Monitor Users Guide - Page 59
    the color space: sRGB, DCI-P3. • Custom Color: Allows you to manually adjust the color settings. Press the joystick left and right buttons to adjust computer or a media player that supports RGB output. • YCbCr: Select this option if your media player supports only YCbCr output. UltraSharp 30
  • Dell U3023E | Monitor Users Guide - Page 60
    Icon Menu and Submenus Display Description Use the Display menu to adjust image. UltraSharp 30 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others Aspect Ratio Sharpness Response Time MST USB-C Prioritization Multi-Monitor Sync Reset Display 16:10 50
  • Dell U3023E | Monitor Users Guide - Page 61
    Icon Menu and Submenus Multi-Monitor Sync Description Multi-Monitor Sync allows multiple monitors that are daisy chained via DisplayPort to synchronize a pre-defined group of OSD settings in the background. An OSD option, Multi-Monitor Sync will be created in Display Menu to allow user to enable/
  • Dell U3023E | Monitor Users Guide - Page 62
    Icon Menu and Submenus PIP/PBP Description This function brings up a window displaying image from another input source. UltraSharp 30 Monitor Brightness/Contrast PIP/PBP Mode O Input Source Color Display PIP/PBP USB Menu Personalize Others Exit Main Window USB-C DP Sub-Window USB-C
  • Dell U3023E | Monitor Users Guide - Page 63
    Icon Menu and Submenus Description PIP/PBP Mode Adjusts the PIP or PBP (Picture by Picture) mode. You can disable this feature by selecting Off. UltraSharp 30 Monitor Brightness/Contrast PIP/PBP Mode O Input Source Color Display PIP/PBP USB Menu Personalize Others Exit Operating the
  • Dell U3023E | Monitor Users Guide - Page 64
    Icon Menu and Submenus Description PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PBP sub-window. Press the button to select the PBP sub-window source signal. UltraSharp 30 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB
  • Dell U3023E | Monitor Users Guide - Page 65
    Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others DP assign to HDMI assign to A cher guide con g KVM USB-C 2 USB-C 2 Select Exit Show KVM Setup Guide NOTE: To prevent data damage or loss, before changing USB upstream ports, make sure that no USB storage devices
  • Dell U3023E | Monitor Users Guide - Page 66
    Icon Menu and Submenus Menu Description Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. UltraSharp 30 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others
  • Dell U3023E | Monitor Users Guide - Page 67
    Icon Menu and Submenus Lock Description With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. UltraSharp 30 Monitor Brightness/Contrast Input Source Color Display PIP/PBP
  • Dell U3023E | Monitor Users Guide - Page 68
    Icon Menu and Submenus Description Shortcut key 1 Shortcut key 2 Select from Preset Modes, Brightness/Contrast, Input Shortcut key 3 Source, Aspect Ratio, Rotation, PIP/PBP Mode, USB Shortcut key 4 Switch Video Swap, Display Info set as shortcut key. Shortcut key 5 Power Button Allows you to set
  • Dell U3023E | Monitor Users Guide - Page 69
    PIP/PBP USB Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service Tag Self-Diagnostics Reset Others Factory Reset Select On O M3T101 CN073K0 Select x 1600, 60 Hz 24-bit 3.1 5.4Gbps USB-C1 Model: Firmware: Service Tag: U3023E M3T101 CN073K0 Operating the monitor | 69
  • Dell U3023E | Monitor Users Guide - Page 70
    . UltraSharp 30 Monitor Brightness/Contrast Display Info Input Source DDC/CI On Color LCD Conditioning O Display Firmware PIP/PBP USB Service Tag Self-Diagnostics Menu Reset Others Personalize Factory Reset Others Exit LCD Conditioning Helps reduce minor cases of image retention
  • Dell U3023E | Monitor Users Guide - Page 71
    tests. UltraSharp 30 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service Tag Self-Diagnostics Reset Others Factory Reset Select On O M3T101 CN073K0 Select ENERGY STAR® Exit Operating the monitor | 71
  • Dell U3023E | Monitor Users Guide - Page 72
    Buttons Disable Exit The following message appears. Are you sure you want to lock the Menu Buttons? To unlock the Button, refer to the User's Guide. Yes No 2. Select Yes to lock buttons. Once locked, pressing any control button will display the lock icon . 72 | Operating the monitor
  • Dell U3023E | Monitor Users Guide - Page 73
    Use the joystick to lock the button(s). Press the left directional navigation of joystick for four seconds, a menu appears on the screen. Select Option: Select one of the following options: Options 1 Description Select this option to lock OSD menu function. Menu button lock 2 Use this option
  • Dell U3023E | Monitor Users Guide - Page 74
    To unlock the button(s). Press the left directional navigation of joystick for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Select Option: Options 1 Description Use this option to unlock OSD menu function.
  • Dell U3023E | Monitor Users Guide - Page 75
    Initial setup Select OSD items of Factory Reset in Other feature, the following message will appear: Are you sure you want to reset to default settings? Yes No When you select 'Yes' to reset to default settings, the following message will appear: UltraSharp 30 Monitor Select 'Yes' to enable the
  • Dell U3023E | Monitor Users Guide - Page 76
    a particular resolution mode, you can see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 2560x1600, 60Hz or any other monitor listed timing as per monitor speci cations. This means
  • Dell U3023E | Monitor Users Guide - Page 77
    A message is displayed while the cable supporting DP alternate mode is connected to the monitor under the following conditions: • When Auto Select for USB-C is set to Prompt for Multiple Inputs. • When
  • Dell U3023E | Monitor Users Guide - Page 78
    Standby Mode in 4 minutes. www.dell.com/U3023E or No HDMI Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U3023E or No USB-C Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U3023E For more information, see Troubleshooting. 78 | Operating the monitor
  • Dell U3023E | Monitor Users Guide - Page 79
    on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): • Go to your
  • Dell U3023E | Monitor Users Guide - Page 80
    An OSD option, Multi-Monitor Sync is available in Display Menu to allow user to enable/disable syncing. NOTE: MMS is not supported over HDMI interface. UltraSharp 30 Monitor Brightness/Contrast Input Source Color Display Aspect Ratio Sharpness Response Time MST PIP/PBP USB USB-C Prioritization
  • Dell U3023E | Monitor Users Guide - Page 81
    OSD Settings to be synchronized • Brightness • Contrast • Preset Modes • Color Temperature • Custom Color (RGB Gain) • Hue (Movie, Game mode) • Saturation (Movie, Game mode) • Response Time • Sharpness Setting Multi-Monitor Sync (MMS) During initial power on or connection of new monitor, user
  • Dell U3023E | Monitor Users Guide - Page 82
    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are
  • Dell U3023E | Monitor Users Guide - Page 83
    determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service Tag Self-Diagnostics Reset Others Factory Reset Select On Troubleshooting | 83
  • Dell U3023E | Monitor Users Guide - Page 84
    Missing Pixels Stuck-on Pixels Brightness Problems Safety Related Issues What you experience on Dell Monitor Quality and Pixel Policy, see Dell Support site at: https://www.dell.com/pixelguidelines. LCD troubleshooting steps. smoke or sparks • Contact Dell immediately. 84 | Troubleshooting
  • Dell U3023E | Monitor Users Guide - Page 85
    to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Missing Color Picture missing color • Perform monitor self-test. of screen • Alternatively, use a dynamically changing time screensaver. Troubleshooting | 85
  • Dell U3023E | Monitor Users Guide - Page 86
    Product specific problems Problem What you experience Screen image is Image is Card certified to. Download and install the latest graphics card driver. • Some DP 1.1a graphics card cannot support DP 1.4 monitors. Go to OSD menu, under Input Source selection, press and hold DP select joystick key
  • Dell U3023E | Monitor Users Guide - Page 87
    Problem No image when using USB-C connection Windows to Projection mode. • Ensure that the USB-C cable is not damaged. • Verify if the device can support one of 5 V/9 V/ 15 V/20 V charging profiles. • Verify if the Notebook requires a >90 W , keeps the power button On. Troubleshooting | 87
  • Dell U3023E | Monitor Users Guide - Page 88
    Problem What you experience 2560 x 1600 • Switch PC that supported DP1.4 mode in DP1.2 @ 60Hz when (DSC Disable) set MST On and USB-C Prioritization (High Data Speed) U3023E connected as 3rd monitor cannot set to and USB-C Prioritization (High Data Speed) 88 | Troubleshooting
  • Dell U3023E | Monitor Users Guide - Page 89
    monitor cannot connected in display 2560 Daisy chain, x 1600 image 2nd monitor when 1st monitor U3023E cannot (non-DSC) displayed 2560 connected to x 1600 image Intel Graphic when set MST Card with DP1.4 On and USB-C (DSC Enable) Prioritization (High Data Speed) Troubleshooting | 89
  • Dell U3023E | Monitor Users Guide - Page 90
    Problem What you experience Possible solutions OSD lagging 2 or 3 monitors • Set Multi-Monitor Sync in graphics controller direct output mode" Daisy chain, • Without docking 2nd monitor U3023E no displayed image when set MST On and USB-C Prioritization (High Data Speed) 90 | Troubleshooting
  • Dell U3023E | Monitor Users Guide - Page 91
    U3023E as 1st Monitor connected connected 2nd monitor 2nd monitor U3023E (DSC) U3023E (DSC) cannot reach cannot reach native resolution native resolution for 2nd monitor for 2nd monitor Ethernet not working Ethernet not connected • Install Ethernet Driver 10.45.20. Troubleshooting
  • Dell U3023E | Monitor Users Guide - Page 92
    Problem What you experience Possible solutions 3 Soundbar unit not working when connected to 3 U3023E monitor 3 soundbars • USB Topology limitation to 2. unit connected • Connect 2 soundbar unit individually to 2 individually U3023E monitor to 3 U3023E minutes issue 92 | Troubleshooting
  • Dell U3023E | Monitor Users Guide - Page 93
    Universal Serial Bus (USB) specific problems Specific symptoms What you experience Possible solutions USB interface is USB peripherals • Check that your display is turned 3.0 port. USB is not working No USB Refer to input source and USB pairing table. functionalities Troubleshooting | 93
  • Dell U3023E | Monitor Users Guide - Page 94
    support content: See https://www.dell.com/support/monitors. To contact Dell for sales, technical support, or customer service issues: 1. Go to https://www.dell.com/support Us next to the country dropdown. 4. Select the appropriate service or support link based on your need. 5. Choose the method of
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Model: U3023E
Regulatory model: U3023Et
Dell UltraSharp 30 USB-C Hub Monitor
-U3023E
User’s Guide