Dell U3223QZ Monitor Users Guide

Dell U3223QZ Manual

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  • Dell U3223QZ | Monitor Users Guide - Page 1
    Dell UltraSharp 32 Video Conferencing Monitor -U3223QZ User's Guide Model: U3223QZ Regulatory model: U3223QZt
  • Dell U3223QZ | Monitor Users Guide - Page 2
    A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage . Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
  • Dell U3223QZ | Monitor Users Guide - Page 3
    Contents Safety instructions 6 About your monitor 7 Package contents 7 Product features 8 Identifying parts and controls 10 Front view 10 Back view 12 Bottom view 13 Monitor specifications 14 Resolution specifications 16 Preset display modes 17 DP Multi-Stream Transport (MST) Modes 18
  • Dell U3223QZ | Monitor Users Guide - Page 4
    ) function 48 Connecting the monitor for USB-C 49 Operating the monitor webcam 51 Dell Peripheral Manager 52 Securing your monitor using Kensington lock (optional 53 Removing the monitor stand 54 Wall mounting (Optional 55 Operating the monitor 56 Power on the monitor 56 Using the joystick
  • Dell U3223QZ | Monitor Users Guide - Page 5
    Troubleshooting 100 Self-test 100 Built-in diagnostics 101 Common Problems 102 Product specific problems 104 Microsoft® Teams® / Skype for Business® specific problems . 112 Universal Serial Bus (USB) specific problems 114 Appendix 115 FCC notices (U.S. only) and other regulatory information
  • Dell U3223QZ | Monitor Users Guide - Page 6
    marked on the product. • Certain monitors can be wall mounted using the VESA mount that is sold separately. Ensure to use the correct VESA specifications as mentioned in the wall mounting section of the User's Guide. For information on safety instructions, see the Safety, Environmental, and
  • Dell U3223QZ | Monitor Users Guide - Page 7
    table provides the list of components that are shipped with your monitor, If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries. Component image
  • Dell U3223QZ | Monitor Users Guide - Page 8
    Guide 32 32 U3223QZ • Safety, Environmental, and Regulatory Information • Factory Calibration Report Product features The Dell UltraSharp U3223QZ monitor -cable, network-connected experience. • Plug and play capability if supported by your computer. • On-Screen Display (OSD) adjustments for
  • Dell U3223QZ | Monitor Users Guide - Page 9
    Standby Mode. • Supports Picture by Picture (PBP) Select mode. • Allow user to switch USB KVM function in PBP mode. • The monitor is designed with Dell Power Button Sync (DPBS) feature to control PC system power state from monitor power button.* • The Monitor allows multiple monitors that are daisy
  • Dell U3223QZ | Monitor Users Guide - Page 10
    13 14 15 Label 1,7 2 3 4 5 6 8 Description Microphones IR LED RGB Camera Proximity Sensor Webcam LED indicator IR Camera Built-in speakers Use Monitor microphones (Mic). Indicator of infrared (IR). Transmits your image in a video conference. The human presence wake & lock feature. Indicator of
  • Dell U3223QZ | Monitor Users Guide - Page 11
    only work with Teams application in 'Teams Only' mode. Setting might vary in corporate environment, resulting in Teams button not working on the monitor. Please check with your system administrator. 10 Hookswitch & LED LED will blink in green when there is an incoming Teams/Skype for Business
  • Dell U3223QZ | Monitor Users Guide - Page 12
    . For more information, see Operating the Monitor. 6 Mac address, Barcode, serial Refer to this label if you need to contact Dell number, and Service Tag label for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware
  • Dell U3223QZ | Monitor Users Guide - Page 13
    2160 at 60 Hz NOTE: USB Type-C is not supported on Windows versions that are prior to Windows 10. 6 DP output for MST (multi-stream transport) capable DP port (out) monitor. To enable MST, refer to instruction on section Connecting the Monitor for DP MST Function. NOTE: Remove the rubber plug
  • Dell U3223QZ | Monitor Users Guide - Page 14
    you have connected the USB cable (Type-A to Type-C or Type-C to Type-C) from the computer to the 10 Gbps (USB monitor. 3.2 Port 14 with battery icon supports Battery Charging Gen2) Rev. 1.2. 12 Connect Internet. You can surf Internet via RJ45 only after RJ-45 connector you have connected
  • Dell U3223QZ | Monitor Users Guide - Page 15
    10 Gbps (USB 3.2 Gen 2) • 1 x super speed USB 10 Gbps (USB 3.2 Gen 2) with BC 1.2 charging capability at 2 A (max) • 1 x 3.5 mm headphone jack • 1 x RJ45 Border width (edge of monitor to active area) About your
  • Dell U3223QZ | Monitor Users Guide - Page 16
    21° Swivel -30° to 30° Pivot NA Slant adjust -4° to 4° Cable Yes management Dell Display Manager (DDM) Compatibility Easy Arrange and other key features Security Security lock slot (cable 1080p, 2160p capabilities (HDMI & DP & USB Type-C alternate mode) 16 | About your monitor
  • Dell U3223QZ | Monitor Users Guide - Page 17
    .17 31.5 40 49.5 65 78.75 108 108 135 118.25 148.50 241.50 533.25 594 Sync polarity (Horizontal/ Vertical About your monitor | 17
  • Dell U3223QZ | Monitor Users Guide - Page 18
    ) Modes OSD Display Info: Link rate(current) Maximum number of external monitors that can be supported 3840 x 2160 at 60 Hz HBR3 2 HBR2 1 NOTE: Maximum external monitor resolution with the maximum number of external monitors supported is 3840 x 2160 / 60Hz only when DSC is enabled on graphic
  • Dell U3223QZ | Monitor Users Guide - Page 19
    each differential line Per differential line at 100 ohm impedance • DP/HDMI/USB Type-C signal input support Input voltage/ 100-240 VAC / 50 or 60 Hz ± 3 Hz / 2.5 A accuracy or completeness is expressed or implied. NOTE: This monitor is ENERGY STAR certified. This product qualifies for ENERGY STAR
  • Dell U3223QZ | Monitor Users Guide - Page 20
    -C to C 1M cable Dimensions (with stand) Height (extended) 647.27 mm (25.48 in.) Height (compressed) 497.84 mm (19.60 in.) 20 | About your monitor
  • Dell U3223QZ | Monitor Users Guide - Page 21
    kg (16.01 lb) stand assembly (For wall mount or VESA mount considerations - no cables) Weight of stand 4.26 kg (9.39 lb) assembly About your monitor | 21
  • Dell U3223QZ | Monitor Users Guide - Page 22
    country. See https://www.epeat.net for registration status by country. • TCO Certified & TCO Certified Edge. • RoHS Compliant. • BFR/PVC Free monitor (excluding external cables). • Meets NFPA 99 leakage current requirements. • Arsenic-Free glass and Mercury-Free for the panel only. Temperature
  • Dell U3223QZ | Monitor Users Guide - Page 23
    (n) GND ML3(p) ML2(n) GND ML2(p) ML1(n) GND ML1(p) ML0(n) GND ML0(p) CONFIG1 CONFIG2 AUX CH (p) GND AUX CH (n) Hot Plug Detect Return DP_PWR About your monitor | 23
  • Dell U3223QZ | Monitor Users Guide - Page 24
    DP port (out) Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 20-pin side of the connected signal cable ML0(p) GND ML0(n) ML1(p) GND ML1(n) ML2(p) GND ML2(n) ML3(p) GND ML3(n) CONFIG1 CONFIG2 AUX CH(p) GND AUX CH(n) Hot Plug Detect Return DP_PWR 24 | About your monitor
  • Dell U3223QZ | Monitor Users Guide - Page 25
    0TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved (N.C. on device) DDC CLOCK (SCL) DDC DATA (SDA) DDC/CEC Ground +5 V POWER HOT PLUG DETECT About your monitor | 25
  • Dell U3223QZ | Monitor Users Guide - Page 26
    B11 SSRXp1 B10 SSRXn1 B9 VBUS B8 SBU2 B7 Dn1 B6 Dp1 B5 CC2 B4 VBUS B3 SSTXn2 B2 SSTXp2 B1 GND 26 | About your monitor
  • Dell U3223QZ | Monitor Users Guide - Page 27
    capability if the device is BC 1.2 compatible.The USB Type-C downstream port with icon supports fast current charging capability if the device is 5V/3A compatible. NOTE: The monitor's USB ports work only when the monitor is on or in Standby Mode. On in Standby Mode, if the USB cable (A to
  • Dell U3223QZ | Monitor Users Guide - Page 28
    1 2 3 4 5 6 7 8 9 Shell Signal name VBUS DD+ GND StdA_SSRXStdA_SSRX+ GND_DRAIN StdA_SSTXStdA_SSTX+ Shield Pin number 1 2 3 4 5 6 7 8 9 Shell Signal name VBUS DD+ GND StdA_SSRXStdA_SSRX+ GND_DRAIN StdA_SSTXStdA_SSTX+ Shield 28 | About your monitor
  • Dell U3223QZ | Monitor Users Guide - Page 29
    is 1000Base-T IEEE 802.3az compliant, supporting Mac Address (Printed on model label) Pass- supported on Dell Desktop PC's (except for OptiPlex 7090/3090 Ultra Desktop)], these 3 features depend on BIOS settings and version of the OS. Functionality may vary with Non Dell PC's. About your monitor
  • Dell U3223QZ | Monitor Users Guide - Page 30
    the port. • Green On - Link is being established. • Off - Link is not established. NOTE: RJ45 cable is non in-box standard accessory. 30 | About your monitor
  • Dell U3223QZ | Monitor Users Guide - Page 31
    quality and pixel policy During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see https
  • Dell U3223QZ | Monitor Users Guide - Page 32
    to the screen or the body of your Dell monitor. CAUTION: Read and follow the Safety instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below when unpacking
  • Dell U3223QZ | Monitor Users Guide - Page 33
    you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand. To attach the monitor stand: 1. Open the front flap of the box to get the stand riser and stand base. 2. Align and place the stand riser on the stand
  • Dell U3223QZ | Monitor Users Guide - Page 34
    4. Close the screw handle. 1 2 3 5. Open the protective cover on the monitor to access the VESA slot on the monitor. 6. Slide the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place. 34 | Setting up the monitor
  • Dell U3223QZ | Monitor Users Guide - Page 35
    7. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 8. Tear the paper cushion from the monitor. Setting up the monitor | 35
  • Dell U3223QZ | Monitor Users Guide - Page 36
    9. Lift the protective cover from the monitor. 36 | Setting up the monitor
  • Dell U3223QZ | Monitor Users Guide - Page 37
    stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt, swivel and vertical extension With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle. 5° 150 mm 30° 30° 21° 1 4° 4° 2 NOTE
  • Dell U3223QZ | Monitor Users Guide - Page 38
    Organizing your cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. If your cable is not able to reach your PC, you may connect directly to the
  • Dell U3223QZ | Monitor Users Guide - Page 39
    any of the procedures in this section, follow the Safety Instructions. NOTE: Dell monitors are designed to work optimally with the Dell supplied cables inside the box. Dell does not guarantee the video quality and performance if non-Dell cables are used. NOTE: Route the cables through the cable
  • Dell U3223QZ | Monitor Users Guide - Page 40
    Connecting the DP cable Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to at least DP1.2 with MST option. NOTE:
  • Dell U3223QZ | Monitor Users Guide - Page 41
    used as USB-C or DisplayPort 1.4, alternatively. • Supports USB Power Delivery (PD), with profiles up to 90W. NOTE: Regardless of the power requirement/actual power consumption of your laptop, or the remaining power runtime in your battery, the Dell monitor is designed to supply power delivery of
  • Dell U3223QZ | Monitor Users Guide - Page 42
    MST) function NOTE: The maximum number of supported via MST is subjected to the bandwith of the USB-C source. Please refer to "product specific problems -No image when using USB Type-C MST". NOTE: Remove the rubber plug when using DP out connector. Connecting the monitor for RJ45 Cable (Optional) 42
  • Dell U3223QZ | Monitor Users Guide - Page 43
    Button Sync (DPBS) feature to allow you to control PC system power state from the monitor power button. This feature is compatible with Dell OptiPlex 7090/3090 Ultra platform, and is only supported over USB-C interface. OptiPlex 7090/3090 Ultra To make sure the DPBS function works for the first
  • Dell U3223QZ | Monitor Users Guide - Page 44
    options for selection namely Do nothing/Sleep/Hibernate/Shut down, and you can select Sleep/Hibernate/Shut down. NOTE: Do not select Do nothing, otherwise monitor power button cannot sync with PC system power state. 44 | Setting up the
  • Dell U3223QZ | Monitor Users Guide - Page 45
    DPBS function, please follow below steps: 1. Make sure both the PC and monitor is OFF. 2. Connect the USB-C cable from the PC to the monitor. 3. Press the monitor power button to turn ON the monitor. 4. Both the monitor and PC will turn ON momentarily. Wait for a while (approximately 6 seconds) and
  • Dell U3223QZ | Monitor Users Guide - Page 46
    power button New Power state of system(OFF) USB-C 1 Initial monitor power state(OFF) 2 New Power state of monitor(ON) Initial system power state(OFF) Press PC/Monitor power button New Power state of system(ON) USB-C USB-C When the monitor and PC power state are both ON, while you press
  • Dell U3223QZ | Monitor Users Guide - Page 47
    Slide to shut down your PC When the monitor and PC power state are both ON, while you press and hold 10 seconds on monitor power button, the PC will shut down. Press and hold 10s Setting up the monitor | 47
  • Dell U3223QZ | Monitor Users Guide - Page 48
    1 or PC power button, both the Monitor 1 and PC turns ON. Meanwhile the Monitor 2 will remain OFF. You need to manually press the power button on Monitor 2 to turn it ON. System power state(ON) Monitor 2 Monitor 1 Similarly, a PC is connected to two monitors in an initially ON power state, and
  • Dell U3223QZ | Monitor Users Guide - Page 49
    ON power state, by pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2. NOTE: DPBS only supports the port with icon. port1 System power state(ON) port2 Monitor 1 Monitor 2 Pressing power button on Monitor 1 or 2 port1 System power state(OFF) port2
  • Dell U3223QZ | Monitor Users Guide - Page 50
    OFF power state, by pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor1, and Monitor 2. port1 System power state(OFF) port2 Monitor 1 Monitor 2 Pressing power button on Monitor 1 or 2 port1 System power state(ON) port2 Monitor 1 Monitor 2 50 | Setting up the
  • Dell U3223QZ | Monitor Users Guide - Page 51
    Adjustable field-of-view with autofocus • High Dynamic Range (HDR) and video noise reduction support • Walk Away Lock and Wake on Approach support • Windows Hello support • Additional customization using Dell Peripheral Manager Auto-framing (Single user framing) : • If the user is within 2 meters of
  • Dell U3223QZ | Monitor Users Guide - Page 52
    to make changes to webcam settings of the device and provides additional customization. For more details on the application and the customizations available for the Dell U3223QZ, find the User's Guide for Dell Peripheral Manager at www.dell.com/support. 52 | Setting up the monitor
  • Dell U3223QZ | Monitor Users Guide - Page 53
    using Kensington lock (optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot). Secure your monitor to a table using the Kensington security lock. For more information on using the Kensington lock (purchased separately), see the documentation that is
  • Dell U3223QZ | Monitor Users Guide - Page 54
    and handle it carefully. NOTE: The following steps are specifically for removing the stand that is shipped with your monitor. If you are removing a stand that you purchased from any other source, follow the setup instructions that are included with the stand. To remove the stand: CAUTION: Place the
  • Dell U3223QZ | Monitor Users Guide - Page 55
    screwdriver to remove the four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5. Mount the monitor on the wall as instructed in the documentation that shipped with the wall-mounting kit. NOTE: For use only with UL or CSA or GS-listed
  • Dell U3223QZ | Monitor Users Guide - Page 56
    Press the button to turn on the monitor. Using the joystick control To modify the OSD adjustments using the joystick control on the rear end of the monitor, do the following: 1. Press the joystick to open the OSD Menu Launcher. 2. Move the joystick up/down/left/right to toggle between the OSD
  • Dell U3223QZ | Monitor Users Guide - Page 57
    Joystick Functions Joystick Description Press joystick to open the OSD Menu Launcher. For right and left navigation. For up and down navigation. Operating the monitor | 57
  • Dell U3223QZ | Monitor Users Guide - Page 58
    . Use this button to choose from a list of Display Info. Use this button to adjust the volume of the built-in speakers. 58 | Operating the monitor
  • Dell U3223QZ | Monitor Users Guide - Page 59
    main menu or exit the OSD main menu. Front‑panel button Use the buttons on the front of the monitor to adjust the image settings. Front Panel 1 Description Use the Up (increase) and Down (decrease) buttons 4 Use the Tick button to confirm your selection. Tick Operating the monitor | 59
  • Dell U3223QZ | Monitor Users Guide - Page 60
    Using the Main Menu Icon Menu and Submenus Brightness/ Contrast Description Use this menu to activate Brightness/Contrast adjustment. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Audio & Webcam Menu Personalize Others 75% 75% Exit Brightness Contrast
  • Dell U3223QZ | Monitor Users Guide - Page 61
    and Submenus Input Source Description Use the Input Source menu to select between different video inputs that are connected to your monitor. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Audio & Webcam Menu Personalize Others USB-C 90W DP HDMI Auto Select Auto
  • Dell U3223QZ | Monitor Users Guide - Page 62
    When you select Preset Modes, you can choose Standard, Movie, Game, Color Temp, Color Space or Custom Color from the list. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Audio & Webcam Menu Personalize Others Preset Modes Input Color Format Hue Saturation Reset
  • Dell U3223QZ | Monitor Users Guide - Page 63
    . 709, DCI-P3. • Custom Color: Allows you to manually adjust the color settings. Press the joystick left and right buttons monitor is connected to a computer or a media player that supports RGB output. • YCbCr: Select this option if your media player supports only YCbCr output. UltraSharp 32 Monitor
  • Dell U3223QZ | Monitor Users Guide - Page 64
    settings to the factory defaults. Press to select this function. Use the Display menu to adjust image. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Audio & Webcam Menu Personalize Others Aspect Ratio Sharpness Response Time Smart HDR MST USB-C Prioritization
  • Dell U3223QZ | Monitor Users Guide - Page 65
    is the default mode. This mode is more suitable for general usage of the monitor with a desktop computer. Movie HDR: Use this mode during playback of HDR real life visuals. Game HDR: Use this mode when playing games that support HDR to expand the contrast ratio, brightness, and color palette. It
  • Dell U3223QZ | Monitor Users Guide - Page 66
    synchronize a pre-defined group of OSD settings in the background. An OSD option, "Multi-Monitor Sync" will be created in Display Menu to allow user to enable/disable syncing. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display Aspect Ratio Sharpness Response Time Smart HDR PIP
  • Dell U3223QZ | Monitor Users Guide - Page 67
    Icon Menu and Submenus PIP/PBP Description This function brings up a window displaying image from another input source. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Audio & Webcam Menu Personalize Others PIP/PBP Mode PIP/PBP (Sub) USB Switch Video Swap Audio
  • Dell U3223QZ | Monitor Users Guide - Page 68
    and Submenus Description PIP/PBP Mode Adjusts the PIP or PBP (Picture by Picture) mode. You can disable this feature by selecting Off. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Audio & Webcam Menu Personalize Others PIP/PBP Mode PIP/PBP (Sub) USB Switch
  • Dell U3223QZ | Monitor Users Guide - Page 69
    PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PBP sub-window. Press the button to select the PBP sub-window source signal. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Audio & Webcam Menu Personalize Others
  • Dell U3223QZ | Monitor Users Guide - Page 70
    port is active. UltraSharp 32 Monitor Brightness/Contrast Input Source Guide USB-C 2 USB-C 2 Select √ Exit Show KVM Setup Guide NOTE: To prevent data damage or loss, before changing USB upstream ports, make sure that NO USB storage devices are in use by the computer connected to the monitor
  • Dell U3223QZ | Monitor Users Guide - Page 71
    Icon Menu and Submenus Audio & Webcam Description Use the Audio Settings menu to adjust the audio settings. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Audio & Webcam Menu Personalize Others Volume Speaker Microphone Webcam & Presence Sensor Audio Pro les
  • Dell U3223QZ | Monitor Users Guide - Page 72
    the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Audio & Webcam Menu Personalize Others Language Transparency Timer Lock Reset Menu English 20 20s
  • Dell U3223QZ | Monitor Users Guide - Page 73
    Joystick left and hold for 4 seconds. Resets all settings under the Reset Menu to the factory defaults. Press to select this function. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Audio & Webcam Menu Personalize Others Shortcut Key 1 Shortcut Key 2 Shortcut Key
  • Dell U3223QZ | Monitor Users Guide - Page 74
    the state of the power light to save LED energy. USB-C Charging 90 W Allows you to enable or disable USB-C Charging 90W charging function during monitor power off mode. NOTE: When this function is enabled, you will be able to charge your notebook or mobile devices through the USB-C cable even
  • Dell U3223QZ | Monitor Users Guide - Page 75
    monitor's current settings. Press to select this function. UltraSharp 32 Monitor Input Source: Resolution: Input Capability: USB: Stream Info: USB Upstream: HDMI 2160p Hz, 24-bit USB-C 90W DP 1.4 HDMI 2.0 - USB C2 Model: Firmware: Service Tag: Dell U3223QZ 12T106 CN073K0 Operating the monitor
  • Dell U3223QZ | Monitor Users Guide - Page 76
    this feature for best user experience and optimum performance of your monitor. UltraSharp 32 Monitor Brightness/Contrast Display Info Input Source DDC/CI On Color LCD Conditioning O Display Firmware PIP/PBP Service Tag USB Self-Diagnostic Audio & Webcam Reset Others Menu Factory
  • Dell U3223QZ | Monitor Users Guide - Page 77
    some time to run. You can enable this feature by selecting On. UltraSharp 32 Monitor Brightness/Contrast Display Info Input Source DDC/CI Color LCD Conditioning On Display Firmware O PIP/PBP USB Service Tag Self-Diagnostic Audio & Webcam Menu Reset Others Factory Reset Personalize
  • Dell U3223QZ | Monitor Users Guide - Page 78
    to lock the button(s). 1. Select one of the following options. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Audio & the Menu Buttons? To unlock the Button, refer to the User's Guide. Yes No 3. Select Yes to lock buttons. Once locked, pressing any control button
  • Dell U3223QZ | Monitor Users Guide - Page 79
    option to lock OSD menu function. Menu Button lock 2 Use this option to lock power button. This will prevent the user to turn off the monitor using the Power Button lock power button. 3 Use this option to lock OSD menu and power button to turn off the
  • Dell U3223QZ | Monitor Users Guide - Page 80
    Option: Options 1 Description Use this option to unlock OSD menu function. Menu Button unlock 2 Use this option to unlock power button to turn off the monitor. Power Button unlock 3 Use this option to unlock OSD menu and power button to turn off the
  • Dell U3223QZ | Monitor Users Guide - Page 81
    sure you want to reset to default settings? Yes No When you select 'Yes'to reset to default settings, the following message will appear: 32 Monitor Select 'Yes' to enable the following function(s): . Always on USB-C Charging . Other USB Charging Yes No When 'Yes' is selected, power consumption will
  • Dell U3223QZ | Monitor Users Guide - Page 82
    the following message: The current input timing is not supported by the monitor display. Please change your input timing to 3840x2160, 60Hz or any other monitor listed timing as per the monitor speci cations. This means that the monitor cannot synchronize with the signal that it is receiving from
  • Dell U3223QZ | Monitor Users Guide - Page 83
    while the cable supporting DP alternate mode is connected to the monitor under the following conditions: • When Auto Select for USB-C is set to Prompt for Multiple Inputs. • When the USB-C cable is connected to the monitor. Switch to USB-C Video Input: Yes No If the monitor connect with two
  • Dell U3223QZ | Monitor Users Guide - Page 84
    Standby Mode in 4 minutes. www.dell.com/U3223QZ When the USB upstream cable is not connected, and you press the Teams/ Hookswitch/ Mute button, the following message will appear: This function is inactive. To enable it, you need to connect USB upstream to the monitor. NOTE: For the Teams/ Hookswitch
  • Dell U3223QZ | Monitor Users Guide - Page 85
    and click Display Settings. 2. If you have more than one monitor connected, ensure that you select U3223QZ. 3. Click the Display Resolution dropdown list and select 3840 : If you have a Dell desktop or laptop: • Go to https://www.dell.com/support, enter your service tag, and download the latest
  • Dell U3223QZ | Monitor Users Guide - Page 86
    Sync is available in Display Menu to allow user to enable/disable syncing. NOTE: MMS is not supported over HDMI interface. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display Aspect Ratio Sharpness Response Time Smart HDR PIP/PBP MST USB USB-C Prioritization Audio & Webcam
  • Dell U3223QZ | Monitor Users Guide - Page 87
    Sync (MMS) During initial power on or connection of new monitor, user setting synchronization only start if MMS is On. All monitor should synchronize settings from Monitor 1. UltraSharp 32 Monitor Brightness/Contrast Aspect Ratio Input Source Sharpness Color Response Time Display Smart
  • Dell U3223QZ | Monitor Users Guide - Page 88
    Setting up Windows Hello In Windows® 10 / Windows® 11: Click Windows start menu, click Settings. Click Accounts. Click Sign-in options. You must set up a PIN before you can enroll in Windows Hello. 88 | Operating the monitor
  • Dell U3223QZ | Monitor Users Guide - Page 89
    Click Add under PIN enter to Set up a PIN. Enter New PIN and Confirm PIN, and thenclick OK. Once you've done that, the options to set up Windows Hello will unlock. Click Set up under Windows Hello, enter to Windows Hello setup. Operating the monitor | 89
  • Dell U3223QZ | Monitor Users Guide - Page 90
    The following message is displayed, click Get started. Keep looking directly at your screen and position yourself so that your face is in the center of the frame that appears on screen. The webcam will then register your face. 90 | Operating the monitor
  • Dell U3223QZ | Monitor Users Guide - Page 91
    When the following message is displayed, click Close to exit Windows Hello setup. Once you have set up, you have another option to improve the recognition. Click Improve recognition if necessary. Operating the monitor | 91
  • Dell U3223QZ | Monitor Users Guide - Page 92
    as default setting When using a notebook with built-in webcam to connect this monitor, in the device manager interface, you can find the notebook built-in webcam and the monitor webcam. Normally, they are in enable status, and the default setting is using notebook built-in webcam. 92 | Operating
  • Dell U3223QZ | Monitor Users Guide - Page 93
    to set up the monitor webcam as default setting, you need disable the notebook built-in webcam. To identify the notebook built-in webcam and disable it, please follow below instructions: Right-click Dell Monitor IR Webcam, and click Properties to open the Dell Monitor IR Webcam Properties. Operating
  • Dell U3223QZ | Monitor Users Guide - Page 94
    Click Details > Property and select Hardware Ids. 94 | Operating the monitor
  • Dell U3223QZ | Monitor Users Guide - Page 95
    The Value will show the detail hardware ids of this Dell Monitor IR Webcam. The hardware ids of the notebook built-in webcam and the monitor webcam are different. For U3223QZ, the monitor webcam hardware ids will show as below: Right click the PC/Notebook webcam which has different hardware ids ,
  • Dell U3223QZ | Monitor Users Guide - Page 96
    The following message is displayed: Click Yes. The notebook webcam is now disabled and the monitor webcam will be used as the default setting. Restart the notebook. 96 | Operating the monitor
  • Dell U3223QZ | Monitor Users Guide - Page 97
    , please follow below instructions: Right-click Volume in the Windows task bar notification area. Click Playback devices enter to Sound setting interface. If only the HDMI or DP cable is connected from your monitor to the computer, only one speaker named DELL U3223QZ from the monitor will show in
  • Dell U3223QZ | Monitor Users Guide - Page 98
    or DP cable are connected from monitor to the computer, two audio paths named DELL U3223QZ and Echo Cancelling Speakerphone U3223QZ from the monitor will show in the Sound setting interface. The U3223QZ monitor would show options for two audio paths supported in the monitor. 98 | Operating the
  • Dell U3223QZ | Monitor Users Guide - Page 99
    or USB-A to USB-C cable. As the microphone path streams from monitor back to PC through USB, this selection is required for VolP/UC conference applications. Audio Recording and Playback will work under this selection. • DELL U3223QZ audio path is where audio streams through HDMI/ DP alternate mode
  • Dell U3223QZ | Monitor Users Guide - Page 100
    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the
  • Dell U3223QZ | Monitor Users Guide - Page 101
    you are experiencing is an inherent problem with your monitor, or with your computer and video card. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer. Troubleshooting | 101
  • Dell U3223QZ | Monitor Users Guide - Page 102
    is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and PixelPolicy, see Dell Support site at: https://www.dell.com/pixelguidelines. • Reset the monitor to factory settings. • Adjust brightness and contrast controls via OSD. 102 | Troubleshooting
  • Dell U3223QZ | Monitor Users Guide - Page 103
    troubleshooting steps. Issues smoke or sparks • Contact Dell immediately. Intermittent Problems Monitor malfunctions on & off • Ensure that the video cable connecting the monitor left on displayed appears Windows Power Options or Mac Energy Saver the monitor for on the screen setting. a long
  • Dell U3223QZ | Monitor Users Guide - Page 104
    • Verify which DP standard is your Graphics Card certified to. Download and install the latest graphics card driver. • Some DP 1.1a graphics card cannot support DP 1.2/1.4 monitors. Go to OSD menu, under Input Source selection, press and hold DP select joystick key for 8 seconds to change the
  • Dell U3223QZ | Monitor Users Guide - Page 105
    Problem the USB Type-C cable is not damaged. • Verify if the device can support one of 5 V/9 V/15 V/20 V charging profiles. • Verify if the consumption of device is over 90 W. • Ensure that you use only Dell approved adapter or the adapter that comes with the product. • Ensure Troubleshooting | 105
  • Dell U3223QZ | Monitor Users Guide - Page 106
    Problem Chrome OS / Ubuntu Video recording Video recording • Windows 7 not support not working App not working • Switch to Windows 10 / Windows monitor mute / working with for Business, Zoom, etc.) Mic Icon to mute / unmute unmute button monitor mute / unmute button 106 | Troubleshooting
  • Dell U3223QZ | Monitor Users Guide - Page 107
    Problem What you experience Possible solutions When press When DELL speakers when U3223QZ on your system. play audio/video • Turn Off the monitor, unplug the monitor power on your system cord, replug it, and then turn On the monitor. • Reset the monitor to Factory Settings. Troubleshooting
  • Dell U3223QZ | Monitor Users Guide - Page 108
    Problem What you experience Possible solutions Speaker volume Speaker volume • Increase the speaker volume of DELL U3223QZ is low / sounds is low / sounds to maximum in the Sound setting interface soft soft when • Press the Volume Up button to increase the speaker
  • Dell U3223QZ | Monitor Users Guide - Page 109
    Problem Microphone is muted Microphone volume is low / sounds soft What you experience Possible solutions Microphone is • Ensure that the USB upstream cable is muted in the connected between the monitor and Mute Icon on the UC platform is not sync (Icon shows unmute). Troubleshooting | 109
  • Dell U3223QZ | Monitor Users Guide - Page 110
    Problem lighting condition. Ensure the monitor is setup at a . • Alternatively, you may use Dell Peripheral Manager to adjust the webcam grainy / Ensure the monitor is setup at a well difference between the images. The image quality of the monitor was poor Always poor: • Check that your computer
  • Dell U3223QZ | Monitor Users Guide - Page 111
    Problem Tof no function What you experience Possible solutions Presence • When using Teams/Zoom call, the wake up detection/wake- function not working is normal. up not working • It works when a user is not using Teams/Zoom. Troubleshooting | 111
  • Dell U3223QZ | Monitor Users Guide - Page 112
    Microsoft® Teams® / Skype for Business® specific problems Problem The Teams button is not working The Hookswitch button to Type-C or Type-C to Type-C) is connected from the PC to the monitor. • Select 'DELL Monitor RGB Webcam' as the camera in Skype Video Device setting. 112 | Troubleshooting
  • Dell U3223QZ | Monitor Users Guide - Page 113
    Problem Webcam being occupied What you experience Webcam being occupied and can't be used Possible solutions • Avoid running multiple conference softwares at the same time. While you are using 'conference software A', close the other 'conference software B'. Troubleshooting | 113
  • Dell U3223QZ | Monitor Users Guide - Page 114
    problems Specific Symptoms What you experience Possible solutions USB interface is USB peripherals not working are not working • Check that your display is turned ON. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Turn off the monitor
  • Dell U3223QZ | Monitor Users Guide - Page 115
    may not be available in your area. To get online Monitor support content: See https://www.dell.com/support/monitors. To contact Dell for sales, technical support, or customer service issues: 1. Go to https://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region
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Model: U3223QZ
Regulatory model: U3223QZt
Dell UltraSharp 32
Video Conferencing Monitor
-U3223QZ
User’s Guide