Dell U3824DW UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua
Dell U3824DW Manual
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Dell U3824DW manual content summary:
- Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 1
Service Manual-U3824DWB Version: 01 Date:2022/10/18 - 1 - - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 2
Content Index 1. General Safety Instructions 3 1.1 SAFETY: General Safety 3 1.2 SAFETY: General Power Safety 5 2. Exploded view diagram with list cable 9 5. Disassembly and Assembly Procedures 12 5.1 Disassembly SOP 12 5.2 Assembly SOP ...16 6. Trouble shooting instructions 20 - 2 - - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 3
Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your equipment and working environment from potential damage. NOTE: In this section, equipment refers to monitors. IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: Dell products - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 4
use liquids or aerosol cleaners, which may contain flammable substances. Clean the monitor display with a soft, clean cloth and water. Apply the water to unplug it immediately and contact an authorized dealer or service center. Protecting Against Electrostatic Discharge Electrostatic discharge ( - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 5
sure to grasp the plug, not the cable, when disconnecting equipment from an electric socket. If your equipment uses an AC adapter: Use only the Dell provided AC adapter approved for use with this device. Use of another AC adapter may cause a fire or explosion. NOTE: Refer to your system rating - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 6
LED DRV BD PCBA SPS BD PCBA I/F BD ASSY SHD MAIN PCBA CTRL BD PCBA USB BD ASSY RC ASSY CLMN ASSY BASE SPK LOGO DELL Power cable DisplayPort cable HDMI cable USB Type-C cable USB-A to USB-C Gen2 cable - 6 - 15 16 17 18 Q'ty Remark 1 1 1 1 1 1 For EMEA 1 Only, not for 1 other regions - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 7
: 1. Go to https://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page. 3. Click Contact Us next to the country dropdown. 4. Select the appropriate service or support link based on your need. 5. Choose the method - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 8
3. Wiring connectivity diagram Wire1 FFC 1 FFC 2 FFC 3 Wire2 - 8 - - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 9
4. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable. Connect/ disconnecting the DisplayPort (DisplayPort to DisplayPort) cable and Power cable Connecting/ - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 10
Connecting/ disconnecting the USB Type-C cable and Power cable Connecting/ disconnecting the USB Type-C cable (USB-C to USB-A) and Power cable Connecting/ disconnecting the super speed USB 10 Gbps (USB 3.2 Gen2) cable and Power cable - 10 - - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 11
Connecting/ disconnecting the RJ45 Cable (Optional) and Power cable - 11 - - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 12
other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors. 5.1 Disassembly SOP Preparation before Sponge Jig Item 1 Picture Operation To remove the stand: 1. Place U3824DW monitor on U3818DW curve sponge jig 2. 3. Press and hold the stand release - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 13
2 1 2 4 3 4 1. Unlock 4 screws on 1. Philips-head Rear Cover screwdriver 2. Use hands or Bar Scraper to disassemble Rear Cover from Middle Frame Torsion of screw:8-10Kg 2. Bar Scraper Notice the disassembly order: Left Side=>Top Side =>Right Side =>Bottom Side 3 4 1. Pull out "CTRL BD FFC - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 14
Panel (See blue Mark) 1. Tear off an acetate tape from "USB BD Wire" and Panel 2. Unplug "USB BD Wire" from I/F BD USB BD FFC USB BD Wire 3. Press and hold the center of connector to unplug 2 "USB BD FFC" from I/F BD NOTE To unplug "USB BD FFC" from I/F BD, please press and hold the center of - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 15
1. Unlock 4 screws to disassemble Main SHD from Panel Philips-head screwdriver Torsion of Main SHD screw: 4.55.5Kg 2. Tear off an acetate 7 tape from "FFC EDP" and panel 3. Tear off a yellow tape from "FFC EDP" connector 4. Unplug "FFC EDP" from panel 5. Take off Main SHD from Panel 1. - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 16
5.2 Assembly SOP Preparation before assembly 1. Clean the room for work 2. Identify the area for material 3. Prepare the implement, equipment, materials as bellow: 1) Working table 2) Philips-head screwdriver 3) Gloves 4) Cleaning cloth 5) ESD protection 6) U3818DW Curve Sponge Jig Item Picture - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 17
panel 1. Press and hold the center of connector first, then, insert 2 "USB BD FFC" into I/F BD 2. Insert "USB BD Wire" into I/F BD USB BD Wire 3. Paste an acetate USB BD FFC tape to fix "USB BD Wire" on Panel NOTE 3 To insert "USB BD FFC" into I/F BD BD, please press and hold the center of - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 18
1. Insert "Speaker Wire" into I/F BD (See red mark) 2. Adhere 6 tapes to fix "Speaker Wire" on 4 Panel (See blue mark) 3. Insert "Backlight Wire" into LED Driver BD (See pink mark) 1. Assemble "MYLAR INTF-BD 98*40" to Main SHD 2. Assemble "MYLAR 5 INTF-BD 71*41" to Main SHD 3. Assemble " - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 19
handle and turn the screw 8 clockwise. 3. After fully tightening the screw, fold the screw handle flat within the recess Attach the stand assembly to the monitor 1. Fit the two tabs on the upper part of the 9 stand to the groove on the back of the display 2. Press the stand down till - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 20
6. Trouble shooting instructions - 20 - - Dell U3824DW | UltraSharp 38 Curved USB-C Hub Monitor - Simplified Service Manua - Page 21
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Service Manual–U3824DWB
Version: 01
Date:2022/10/18