Dell UP2718Q UltraSharp Users Guide

Dell UP2718Q Manual

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  • Dell UP2718Q | UltraSharp Users Guide - Page 1
    Dell UltraSharp UP2718Q User's Guide Model: UP2718Q Regulatory model: UP2718Qt
  • Dell UP2718Q | UltraSharp Users Guide - Page 2
    . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. All rights reserved. This product is protected by U.S. and international
  • Dell UP2718Q | UltraSharp Users Guide - Page 3
    Contents About Your Monitor 5 Package Contents 5 Product Features 6 Identifying Parts and Controls 7 Monitor Specifications 10 Plug-and-Play 20 LCD Monitor Quality and Pixel Policy 20 Setting Up the Monitor 21 Attaching the Stand 21 Using the Tilt, Swivel, and Vertical Extension 24
  • Dell UP2718Q | UltraSharp Users Guide - Page 4
    Troubleshooting 50 Self-Test 50 Built-in Diagnostics 52 Common Problems 53 Product Specific Problems 54 Universal Serial Bus (USB) Specific Problems 55 Appendix 56 Safety Instructions 56 FCC Notices (U.S. only) and Other Regulatory Information 56 Contacting Dell 56 Setting Up Your Monitor
  • Dell UP2718Q | UltraSharp Users Guide - Page 5
    About Your Monitor Package Contents Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available
  • Dell UP2718Q | UltraSharp Users Guide - Page 6
    Setup Guide • User's Guide • Dell Display Manager Software • Color Calibration Software • Software Development Kit driver rights reserved. P/N FV07F Rev. A00 P/N 790.A1U39.0001 May 2017 Made in China © 2017 Dell Inc. All PremierColor UP2718Q Color Calibration Factory Report Every Dell UP2718Q
  • Dell UP2718Q | UltraSharp Users Guide - Page 7
    Identifying Parts and Controls Front view 1 2 Label 1 2 Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) About Your Monitor | 7
  • Dell UP2718Q | UltraSharp Users Guide - Page 8
    XXXXX DELL Flat Panel Monitor Model No. / ֺ՚ UP2718Qt Input Rating 100-240V ~ 50/60Hz XXA Made in China Manufactured date Energy UP2718Q Service Refer to this label if you need to contact Tag label Dell for technical support. 6 Dell soundbar mounting slots Attaches the optional Dell
  • Dell UP2718Q | UltraSharp Users Guide - Page 9
    with DP to mDP cable. Connect speakers to playback audio coming through HDMI or DP audio channels. Only supports 2-channel audio. NOTE: The audio line-out port does not support headphones. WARNING: Excessive sound pressure from earphones or headphones can cause hearing damage or loss. About Your
  • Dell UP2718Q | UltraSharp Users Guide - Page 10
    computer and USB upstream connector on the monitor. Port with battery icon supports BC 1.2. 9 Stand lock Lock the stand to the monitor using Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 68.47 cm (27 inches) Active Area Horizontal 596.74 mm (23.49 inches) Vertical
  • Dell UP2718Q | UltraSharp Users Guide - Page 11
    mm (Bottom) Adjustability Height adjustable stand 145 mm Tilt -5° to 21° Swivel -45° to 45° Pivot 0° to 90° Cable management Yes Dell Display Manager (DDM) Compatibility Easy Arrange and other key features Security Security lock slot (cable lock sold separately) Anti-theft stand lock
  • Dell UP2718Q | UltraSharp Users Guide - Page 12
    Input voltage/ frequency/ current Inrush current • Digital video signal for each differential line. Per differential line at 100 ohm impedance. • DP/HDMI signal input support 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.8 A (maximum) 120 V: 30 A (Max.) 240 V: 60 A (Max.) 12 | About Your Monitor
  • Dell UP2718Q | UltraSharp Users Guide - Page 13
    Characteristics Connector type • DP connector • mDP connector • HDMI connector (x 2 ports) • Audio line-out • USB 3.0 connector (Port with battery icon supports BC 1.2) Signal cable type (in-box) DP to mDP, 1.8 M cable HDMI 1.8 M cable USB 3.0, 1.8 M cable Dimensions (with stand) Height
  • Dell UP2718Q | UltraSharp Users Guide - Page 14
    Environmental Characteristics Compliant Standards RoHS Compliant BFR/PVC Free monitor (excluding cables) Temperature Operating Non-operating Humidity Operating Non-operating Altitude Operating Non-operating Thermal dissipation yes yes 0°C to 35°C (32°F to 95°F) -20°C to 60°C (-4°F to 140°F) 10% to
  • Dell UP2718Q | UltraSharp Users Guide - Page 15
    of the following message is displayed: Dell UltraSharp 27 Monitor No DP signal from your device. Press any key on the keyboard or move the mouse or wake it up. If there is no display, press the monitor button again to select the correct input source. UP2718Q
  • Dell UP2718Q | UltraSharp Users Guide - Page 16
    Pin Assignments DP connector (in) Pin number 20-pin side of the connected signal cable 1 ML3(n) 2 GND 3 ML3(p) 4 ML2(n) 5 GND 6 ML2(p) 7 ML1(u) 8 GND 9 ML1(p) 10 ML0(n) 11 GND 12 ML0(p) 13 CONFIG1 14 CONFIG2 15 AUX CH (p) 16 GND 17 AUX CH (n) 18 Hot Plug Detect
  • Dell UP2718Q | UltraSharp Users Guide - Page 17
    mDP connector Pin number 20-pin side of the connected signal cable 1 GND 2 Hot Plug Detect 3 ML3 (n) 4 CONFIG1 5 ML3 (p) 6 CONFIG2 7 GND 8 GND 9 ML2 (n) 10 ML0 (n) 11 ML2 (p) 12 ML0 (p) 13 GND 14 GND 15 ML1 (n) 16 AUX (p) 17 ML1 (p) 18 AUX (n) 19 GND 20 +3.3V
  • Dell UP2718Q | UltraSharp Users Guide - Page 18
    HDMI connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved
  • Dell UP2718Q | UltraSharp Users Guide - Page 19
    has the following USB ports: • 2 upstream - bottom • 4 downstream - 2 at left side, 2 at bottom Power Charging Port - the ports with battery icon supports fast current charging capability if the device is BC 1.2 compatible. NOTE: The monitor's USB ports work only when the monitor is on or in
  • Dell UP2718Q | UltraSharp Users Guide - Page 20
    unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors. 20 | About Your Monitor
  • Dell UP2718Q | UltraSharp Users Guide - Page 21
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  • Dell UP2718Q | UltraSharp Users Guide - Page 22
    • Hold the stand base with the triangle mark facing upward. • Align the stand base protruded blocks to the matching slot on the stand. • Insert the stand base blocks fully into the stand slot. 22 | Setting Up the Monitor
  • Dell UP2718Q | UltraSharp Users Guide - Page 23
    • Lift the screw handle and turn the screw clockwise. • After fully tightening the screw, fold the screw handle flat within the recess. Setting Up the Monitor | 23
  • Dell UP2718Q | UltraSharp Users Guide - Page 24
    Extension NOTE: This is applicable for a monitor with a stand. If you purchased any other stand, refer to the respective stand setup guide for set up instructions. Tilt, Swivel and Vertical Extension With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing
  • Dell UP2718Q | UltraSharp Users Guide - Page 25
    option or it is not working correctly, go to www.dell.com/support and download the latest driver for your graphics card. Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1 Turn off your
  • Dell UP2718Q | UltraSharp Users Guide - Page 26
    Single monitor connection Connecting the DP (or mDP) cable mDP DP NOTE: Default is DP port. Select input source on monitor to switch to mDP. Connecting the HDMI cable HDMI HDMI Connecting the USB cable After you have completed connecting the DP-mDP cables, follow the procedure below to connect
  • Dell UP2718Q | UltraSharp Users Guide - Page 27
    image, installation is complete. If it does not display an image, see Troubleshooting. Requirements to view or playback HDR content (1) via Ultra BluRay DVD x-Box One S, PS4 Pro. Download and install the appropriate graphics card drivers, see below. (2) via PC Ensure the graphics card used is HDR
  • Dell UP2718Q | UltraSharp Users Guide - Page 28
    XPS8910, Alienware Aurora R5, bundled with the below graphics cards. Dell Graphics driver with HDR support: Refer to Dell support page to download the latest graphics driver that supports HDR playback for your PC/Notebook. Nvidia HDR capable Nvidia graphics cards: GTX1070, GTX1080, P5000, P6000, etc
  • Dell UP2718Q | UltraSharp Users Guide - Page 29
    Organizing Your Cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. Removing the Monitor Stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the
  • Dell UP2718Q | UltraSharp Users Guide - Page 30
    .com XXXXX DELL Flat Panel Monitor Model No. / ֺ՚ UP2718Qt Input Rating 100-240V ~ 50/60Hz XXA Made in China Manufactured date Energy UP2718Q Conse r vati on C ert i fica tion NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come
  • Dell UP2718Q | UltraSharp Users Guide - Page 31
    Operating the Monitor Turning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the
  • Dell UP2718Q | UltraSharp Users Guide - Page 32
    The following table describes the front panel buttons: Front‑Panel Button 1 Description Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes 2 Use this button to directly access the "Brightness/ Contrast" menu. Shortcut key: Brightness/Contrast 3 Use this
  • Dell UP2718Q | UltraSharp Users Guide - Page 33
    Front‑Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button 1 1 2 3 Description Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu. Up Down 2 Use the OK button to confirm your selection. OK 3 Use the Back
  • Dell UP2718Q | UltraSharp Users Guide - Page 34
    OSD menu, or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Menu Personalize Others 75% 75% 2 Press the and buttons to move between options
  • Dell UP2718Q | UltraSharp Users Guide - Page 35
    lightness on the monitor. Use the Input Source menu to select between different video inputs that are be connected to your monitor. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source DP Color mDP Display HDMI1 PIP/PBP HDMI2 USB Selection Auto select On Menu Reset Input Source
  • Dell UP2718Q | UltraSharp Users Guide - Page 36
    sources. Resets your monitor's Input Source settings to the factory defaults. Use the Color menu to adjust the color setting mode. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Menu Personalize Others Preset Modes Input Color Format Reset Color
  • Dell UP2718Q | UltraSharp Users Guide - Page 37
    you select Preset Modes, you can choose Standard, ComfortView, Movie, Game,Color Temp., Color Space, or Custom Color from the list. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Menu Personalize Others Preset Modes Standard ComfortView Movie Game
  • Dell UP2718Q | UltraSharp Users Guide - Page 38
    Menu and Submenus Description • Color Space: Allows users to select the color space: Adobe RGB, sRGB,DCI-P3, REC2020,REC709,CAL1, CAL2. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Menu Personalize Others Preset Modes Adobe RGB sRGB DCI-P3
  • Dell UP2718Q | UltraSharp Users Guide - Page 39
    Description • Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the Red, Green, and Blue values and create your own preset color mode. Use the and buttons to select the Gain, Offset, Hue, Saturation. Dell UltraSharp 27 Monitor Custom Color Gain O set Hue
  • Dell UP2718Q | UltraSharp Users Guide - Page 40
    to a computer (or DVD player) using the HDMI or DP-mDP cable. YPbPr: Select this option if your DVD player supports only YPbPr output. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Menu Personalize Others Input Color Format RGB YPbPr Hue
  • Dell UP2718Q | UltraSharp Users Guide - Page 41
    up a window displaying image from another input source. Thus you can watch two images from different sources at the same time. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display PIP/PBP Mode O PIP/PBP USB Selection Menu Personalize Others Sub - Window Main Window
  • Dell UP2718Q | UltraSharp Users Guide - Page 42
    Icon Menu and Submenus PIP/PBP Mode Description Adjusts the PBP (Picture by Picture) model to PIP Small, PIP Large, or PBP. You can disable this feature by selecting Off. O PIP Small PIP Large PBP PIP/PBP (Sub) PIP Location USB Select Switch Audio Contrast (Sub) Select between the different
  • Dell UP2718Q | UltraSharp Users Guide - Page 43
    can be changed by selecting the input source function. When you use only one upstream port, the connected upstream port is active. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Menu Personalize Others USB 1 USB 2 DP HDMI 1 USB 1 USB 2 NOTE: To
  • Dell UP2718Q | UltraSharp Users Guide - Page 44
    of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Menu Personalize Others Language Transparency Timer Reset Menu English 20 20 s Language
  • Dell UP2718Q | UltraSharp Users Guide - Page 45
    shortcut keys to factory defaults. Personalization Other Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Menu Personalize Others Display Info Auto Rotation DDC/CI LCD Conditioning Firmware
  • Dell UP2718Q | UltraSharp Users Guide - Page 46
    take some time to run. Select On to start the process. Dell UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display LCD Conditioning On PIP/PBP O USB Selection Menu Personalize Others Firmware Firmware version Acknowledge SDK Access Reset Others Allow you to acknowledge
  • Dell UP2718Q | UltraSharp Users Guide - Page 47
    mode, you can see the following message: Dell UltraSharp 27 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 3840x2160, 60Hz or any other monitor listed timing as per the monitor specifications. UP2718Q This means that the monitor cannot
  • Dell UP2718Q | UltraSharp Users Guide - Page 48
    , mDP, HDMI1 or HDMI2 input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. Dell UltraSharp 27 Monitor No DP Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors or UP2718Q 48 | Operating the Monitor
  • Dell UP2718Q | UltraSharp Users Guide - Page 49
    will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors or Dell UltraSharp 27 Monitor No HDMI2 Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors See Troubleshooting for more information. UP2718Q UP2718Q UP2718Q Operating the Monitor | 49
  • Dell UP2718Q | UltraSharp Users Guide - Page 50
    . Dell UltraSharp 27 Monitor No DP Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors or Dell UltraSharp 27 Monitor UP2718Q No mDP Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors UP2718Q 50 | Troubleshooting
  • Dell UP2718Q | UltraSharp Users Guide - Page 51
    4 minutes. www.dell.com/support/monitors or Dell UltraSharp 27 Monitor UP2718Q No HDMI2 Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors UP2718Q 4 This box controller and computer, because your monitor is functioning properly. Troubleshooting | 51
  • Dell UP2718Q | UltraSharp Users Guide - Page 52
    built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in monitor is functioning properly. Check the video card and computer. 52 | Troubleshooting
  • Dell UP2718Q | UltraSharp Users Guide - Page 53
    , see Dell Support site at: http:// www.dell.com/support/monitors. Brightness Problems Picture too dim • Reset the monitor to factory settings. or too bright • Adjust brightness & contrast controls via OSD. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues
  • Dell UP2718Q | UltraSharp Users Guide - Page 54
    information, see Power Management Modes). • Alternatively, use a dynamically changing screensaver. Product Specific Problems Specific Symptoms Screen image is too small No Input Signal when user controls are pressed display in full screen. • Run the built-in diagnostics. 54 | Troubleshooting
  • Dell UP2718Q | UltraSharp Users Guide - Page 55
    card driver. • Some DP 1.1a graphics card cannot support DP 1.4 monitors. Go to OSD menu, under Input Source selection, press and hold DP select key for 8 sec to change the monitor setting from DP 1.4 to DP 1.1a. Universal Serial Bus (USB) Specific Problems Troubleshooting | 55
  • Dell UP2718Q | UltraSharp Users Guide - Page 56
    hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information ( Monitor support content: See www.dell.com/support/monitors. To contact Dell for sales, technical support, or customer service issues: 1 Go to www.dell.com/support.
  • Dell UP2718Q | UltraSharp Users Guide - Page 57
    describes the computer system you are using, and follow the given steps. Dell computer 1 Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2 After installing the drivers for your graphics adapter, attempt to set the resolution to 3840 x 2160
  • Dell UP2718Q | UltraSharp Users Guide - Page 58
    Non-Dell computer In Windows Vista, Windows 7, drivers for your graphics adapter, attempt to set the resolution to 3840 x 2160 again. NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports
  • Dell UP2718Q | UltraSharp Users Guide - Page 59
    the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static
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Model: UP2718Q
Regulatory model: UP2718Qt
Dell UltraSharp UP2718Q
User’s Guide