Dell UP3017A Users Guide

Dell UP3017A Manual

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  • Dell UP3017A | Users Guide - Page 1
    Dell UltraSharp UP3017A User's Guide Model: UP3017A Regulatory model: UP3017t
  • Dell UP3017A | Users Guide - Page 2
    that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. All rights reserved
  • Dell UP3017A | Users Guide - Page 3
    Contents About Your Monitor 5 Package Contents 5 Product Features 6 Identifying Parts and Controls 7 Monitor Specifications 10 Plug-and-Play 21 LCD Monitor Quality and Pixel Policy 21 Setting Up the Monitor 22 Attaching the Stand 22 Using the Tilt, Swivel, and Vertical Extension 25
  • Dell UP3017A | Users Guide - Page 4
    Troubleshooting 52 Self-Test 52 Built-in Diagnostics 54 Common Problems 55 Product Specific Problems 56 Universal Serial Bus (USB) Specific Problems 57 Appendix 58 Safety Instructions 58 FCC Notices (U.S. only) and Other Regulatory Information 58 Contacting Dell 58 Setting Up Your Monitor
  • Dell UP3017A | Users Guide - Page 5
    About Your Monitor Package Contents Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in
  • Dell UP3017A | Users Guide - Page 6
    13 • Quick Setup Guide • Safety, Environmental, and Regulatory Information • Factory Calibration Report Product Features The Dell UltraSharp UP3017A monitor has an active , HDMI, and USB 3.0 helps future-proof your monitor. • Supports major color space standards for Adobe RGB, sRGB, REC709 and DCI
  • Dell UP3017A | Users Guide - Page 7
    Identifying Parts and Controls Front view 1 2 Label 1 2 Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the
  • Dell UP3017A | Users Guide - Page 8
    lock slot Secures monitor with security cable lock (sold separately). 5 Barcode, serial number, and Service Refer to this label if you need to contact Tag label Dell for technical support. 6 Dell soundbar mounting slots Attaches the optional Dell soundbar. NOTE: Please remove the plastic
  • Dell UP3017A | Users Guide - Page 9
    Side View Bottom View USB downstream port Port with battery icon supports BC 1.2. 10 Label Description 1 AC power connector 2 HDMI 1 connector 3 the last monitor in the MST chain. To enable MST, refer to instruction on section "Connecting the Monitor for DP MST Function". NOTE: Remove the
  • Dell UP3017A | Users Guide - Page 10
    use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor. Port with battery icon supports BC 1.2. 10 Stand lock Lock the stand to the monitor using a M3 x 6 mm screw (screw not included). Monitor Specifications Screen type Active
  • Dell UP3017A | Users Guide - Page 11
    Color depth 1.07 Billion colors Color gamut* 99% Adobe RGB 99% sRGB 99% REC 709 99% DCI-P3 Calibration accuracy Delta E < 2 (average) Connectivity • 1 x DP 1.2 (HDCP 1.4) • 1 x mDP 1.2 (HDCP 1.4) • 1 x DP 1.2 (out) with MST (HDCP 1.4) • 2 x HDMI 1.4 (HDCP 1.4) • 2 x USB 3.0 downstream
  • Dell UP3017A | Users Guide - Page 12
    Preset Display Modes Display Mode Horizontal Frequency (kHz) 720 x 400 31.5 VESA, 640 x 480 31.5 VESA, 640 x 480 37.5 VESA, 800 x 600 37.9 VESA, 800 x 600 46.9 VESA, 1024 x 768 48.4 VESA, 1024 x 768 60.0 VESA, 1152 x 864 67.5 VESA, 1280 x 1024 64.0 VESA, 1280 x 1024 80.0 VESA,
  • Dell UP3017A | Users Guide - Page 13
    Inrush current Power Consumption • Digital video signal for each differential line. Per differential line at 100 ohm impedance. • DP/HDMI signal input support 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.6 A (maximum) 120 V: 30 A (Max.) 240 V: 60 A (Max.) 0.2 W (Off Mode)1 0.3 W (Standby Mode)1 35.8 W (On
  • Dell UP3017A | Users Guide - Page 14
    (include DP in and DP out) • mDP (HDCP 1.4) connector • HDMI (HDCP 1.4) connector • Audio line-out • USB 3.0 connector (Port with battery icon supports BC 1.2) Signal cable type (in-box) DP to mDP, 1.8 M cable USB 3.0, 1.8 M cable Dimensions (with stand) Height (extended) 632.3 mm (24.89
  • Dell UP3017A | Users Guide - Page 15
    Environmental Characteristics Compliant Standards TCO Certified Display RoHS Compliant BFR/PVC Free monitor (excluding cables) Temperature Operating Non-operating Humidity Operating Non-operating Altitude Operating Non-operating Thermal dissipation yes yes yes 0°C to 35°C (32°F to 95°F) -20°C to
  • Dell UP3017A | Users Guide - Page 16
    Pin Assignments DP connector (in) Pin number 20-pin side of the connected signal cable 1 ML3(n) 2 GND 3 ML3(p) 4 ML2(n) 5 GND 6 ML2(p) 7 ML1(u) 8 GND 9 ML1(p) 10 ML0(n) 11 GND 12 ML0(p) 13 CONFIG1 14 CONFIG2 15 AUX CH (p) 16 DP_Cable Detect 17 AUX CH (n) 18 Hot
  • Dell UP3017A | Users Guide - Page 17
    DP connector (out) Pin number 20-pin side of the connected signal cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 CONFIG1 14 CONFIG2 15 AUX CH(p) 16 GND 17 AUX CH(n) 18 Hot Plug Detect 19 GND 20
  • Dell UP3017A | Users Guide - Page 18
    mDP connector Pin number 20-pin side of the connected signal cable 1 GND 2 Hot Plug Detect 3 ML3 (n) 4 CONFIG1 5 ML3 (p) 6 CONFIG2 7 GND 8 GND 9 ML2 (n) 10 ML0 (p) 11 ML2 (p) 12 ML0 (p) 13 GND 14 DP_Cable Detect 15 ML1 (n) 16 AUX (p) 17 ML1 (p) 18 AUX (n) 19
  • Dell UP3017A | Users Guide - Page 19
    HDMI connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved
  • Dell UP3017A | Users Guide - Page 20
    has the following USB ports: • 2 upstream - bottom • 4 downstream - 2 at left side, 2 at bottom Power Charging Port - the ports with battery icon supports fast current charging capability if the device is BC 1.2 compatible. NOTE: The monitor's USB ports work only when the monitor is on or in
  • Dell UP3017A | Users Guide - Page 21
    state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors. About Your Monitor | 21
  • Dell UP3017A | Users Guide - Page 22
    Setting Up the Monitor Attaching the Stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up.
  • Dell UP3017A | Users Guide - Page 23
    • Hold the stand base with the triangle mark facing upward. • Align the stand base protruded blocks to the matching slot on the stand. • Insert the stand base blocks fully into the stand slot. Setting Up the Monitor | 23
  • Dell UP3017A | Users Guide - Page 24
    • Lift the screw handle and turn the screw clockwise. • After fully tightening the screw, fold the screw handle flat within the recess. 24 | Setting Up the Monitor
  • Dell UP3017A | Users Guide - Page 25
    Extension NOTE: This is applicable for a monitor with a stand. If you purchased any other stand, refer to the respective stand setup guide for set up instructions. Tilt, Swivel and Vertical Extension With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing
  • Dell UP3017A | Users Guide - Page 26
    correctly, go to www.dell.com/support and download the latest driver for your procedures in this section, follow the Safety Instructions. To connect your monitor to the UP3017A default setting is DP 1.2. A DP 1.1 Graphic card may not display normally. Please refer to "product specific problems
  • Dell UP3017A | Users Guide - Page 27
    Single monitor connection Connecting the DP (or mDP) cable mDP DP NOTE: Default is DP port. Select input source on monitor to switch to mDP. Connecting the HDMI cable (Optional) HDMI HDMI Connecting the USB cable After you have completed connecting the DP-mDP cables, follow the procedure below to
  • Dell UP3017A | Users Guide - Page 28
    an image, installation is complete. If it does not display an image, see Troubleshooting. Multiple monitor connections Connecting the monitor for DP Multi-Stream Transport (MST) function DP out mDP mDP DP NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card
  • Dell UP3017A | Users Guide - Page 29
    Organizing Your Cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. Removing the Monitor Stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the
  • Dell UP3017A | Users Guide - Page 30
    securing the plastic cover. 4 Attach the mounting bracket from the wall mounting kit to the monitor. 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight/load
  • Dell UP3017A | Users Guide - Page 31
    Operating the Monitor Turning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the
  • Dell UP3017A | Users Guide - Page 32
    The following table describes the front panel buttons: Front‑Panel Button 1 Description Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes 2 Use this button to directly access the "Brightness/ Contrast" menu. Shortcut key: Brightness/Contrast 3 Use this
  • Dell UP3017A | Users Guide - Page 33
    Front‑Panel Button Use the buttons on the front of the monitor to adjust the image settings. 1 23 Front Panel Button 1 Up 2 Down Description Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu. Use the OK button to confirm your selection. OK 3 Use the Back button
  • Dell UP3017A | Users Guide - Page 34
    , or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu. Dell UltraSharp UP3017A Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Audio Energy Menu Personalize Others Resolution : 2560x1600, 60Hz Energy Use 75% 75% 2 Press
  • Dell UP3017A | Users Guide - Page 35
    to increase brightness. Press the button to decrease brightness. NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched on. inputs that are be connected to your monitor. Dell UltraSharp UP3017A Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Audio
  • Dell UP3017A | Users Guide - Page 36
    your monitor's Input Source settings to the factory defaults. Use the Color menu to adjust the color setting mode. Dell UltraSharp UP3017A Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Audio Energy Menu Personalize Others Resolution : 2560x1600, 60Hz Preset Modes Input
  • Dell UP3017A | Users Guide - Page 37
    , you can choose Standard, ComfortView, Multimedia, Movie, Game,Color Temp., Color Space, or Custom Color from the list. Dell UltraSharp UP3017A Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Audio Energy Menu Personalize Others Resolution : 2560x1600, 60Hz Preset Modes Input
  • Dell UP3017A | Users Guide - Page 38
    Description • Color Space: Allows users to select the color space: Adobe RGB, sRGB, REC709, DCI-P3, CAL1, CAL2. Dell UltraSharp UP3017A Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Audio Energy Menu Personalize Others Resolution : 2560x1600, 60Hz Preset Modes Input Color
  • Dell UP3017A | Users Guide - Page 39
    Icon Menu and Submenus Description • Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the Red, Green, and Blue values and create your own preset color mode. Use the
  • Dell UP3017A | Users Guide - Page 40
    a computer (or DVD player) using the HDMI or DP-mDP cable. YPbPr: Select this option if your DVD player supports only YPbPr output. Dell UltraSharp UP3017A Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Audio Energy Menu Personalize Others Resolution : 2560x1600, 60Hz Preset
  • Dell UP3017A | Users Guide - Page 41
    Icon Menu and Submenus Display Description Use the Display menu to adjust image. Dell UltraSharp UP3017A Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Audio Energy Menu Aspect Ratio Monitor Sleep Sharpness Dynamic Contrast Response Time MST Uniformity Compensation
  • Dell UP3017A | Users Guide - Page 42
    window displaying image from another input source. Thus you can watch two images from different sources at the same time. Dell UltraSharp UP3017A Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Audio Energy Menu Personalize Others Resolution : 2560x1600, 60Hz PIP/PBP Mode PIP
  • Dell UP3017A | Users Guide - Page 43
    Icon Menu and Submenus PIP/PBP Mode Description Adjusts the PBP (Picture by Picture) model to PIP Small, PIP Large, PBP Aspect Ratio, or PBP Fill. You can disable this feature by selecting Off. O PIP Small PIP Large PBP Aspect PBP Fill Ratio PIP/PBP (Sub) PIP Location USB Select Switch Video
  • Dell UP3017A | Users Guide - Page 44
    USB upstream port. Use the to Indicate the input signal for USB 1. Use the to Indicate the input signal for USB 2. Dell UltraSharp UP3017A Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Audio Energy Menu Personalize Others Resolution : 2560x1600, 60Hz Audio source Reset Audio
  • Dell UP3017A | Users Guide - Page 45
    to set the audio source from the main window or the sub-window. Select this option to restore default audio settings. Dell UltraSharp UP3017A Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Audio Energy Menu Personalize Others Resolution : 2560x1600, 60Hz Power Button LED USB
  • Dell UP3017A | Users Guide - Page 46
    OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell UltraSharp UP3017A Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Audio Energy Menu Personalize Others Resolution : 2560x1600, 60Hz Language Rotation Transparency Timer Lock
  • Dell UP3017A | Users Guide - Page 47
    Input Source, Aspect Ratio, Rotation, PIP/PBP Modes, USB Select Switch, or Video Swap and set as shortcut key. Dell UltraSharp UP3017A Brightness/Contrast Input Source Color Display PIP/PBP USB Selection Audio Energy Menu Personalize Others Resolution : 2560x1600, 60Hz Shortcut Key 1 Shortcut Key
  • Dell UP3017A | Users Guide - Page 48
    on the degree of image retention, the program may take some time to run. Select Enable to start the process. Dell UltraSharp UP3017A Brightness/Contrast Input Source Color Display PIP/PBP USB Selection DDC/CI LCD Conditioning Firmware Reset Others Factory Reset Audio Energy Menu Personalize
  • Dell UP3017A | Users Guide - Page 49
    is disabled. Dell UltraSharp UP3017A To allow manual adjustment of brightness, the Dynamic Contrast will be switched off. Do you want to continue? No Yes When the monitor does not support a particular resolution mode, you can see the following message: Dell UltraSharp UP3017A The current input timing
  • Dell UP3017A | Users Guide - Page 50
    the following messages will appear depending on the selected input: Dell UltraSharp UP3017A No DP signal from your device. Press any key on the keyboard UltraSharp UP3017A ? No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/support/monitors or Dell UltraSharp UP3017A ? No
  • Dell UP3017A | Users Guide - Page 51
    dell.com/support/monitors or Dell UltraSharp UP3017A ? No HDMI2 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/support/monitors Select UP3017A Adjusting to this value will increase power consumption above the default level. Do you want to continue? No Yes See Troubleshooting
  • Dell UP3017A | Users Guide - Page 52
    scroll through the screen. Dell UltraSharp UP3017A ? No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/support/monitors or Dell UltraSharp UP3017A ? No mDP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/support/monitors 52 | Troubleshooting
  • Dell UP3017A | Users Guide - Page 53
    in 4 minutes. www.dell.com/support/monitors or Dell UltraSharp UP3017A ? No HDMI2 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/support/monitors 4 This box also appears during controller and computer, because your monitor is functioning properly. Troubleshooting | 53
  • Dell UP3017A | Users Guide - Page 54
    built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in monitor is functioning properly. Check the video card and computer. 54 | Troubleshooting
  • Dell UP3017A | Users Guide - Page 55
    at: http:// www.dell.com/support/monitors. Brightness Problems Picture too dim • Reset the monitor to factory settings. or too bright • Adjust brightness & contrast controls via OSD. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues smoke or sparks • Contact
  • Dell UP3017A | Users Guide - Page 56
    or Mac Energy Saver setting. • Alternatively, use a dynamically changing screensaver. Product Specific Problems Specific Symptoms What You Experience Possible Solutions Screen image is too small Image is • may display in full screen. • Run the built-in diagnostics. 56 | Troubleshooting
  • Dell UP3017A | Users Guide - Page 57
    the latest graphics card driver. • Some DP 1.1a graphics card cannot support DP 1.2 monitors. Go to OSD menu, under Input Source selection, press to DP 1.1a. Universal Serial Bus (USB) Specific Problems Specific Symptoms USB interface is not working What You Experience USB Troubleshooting | 57
  • Dell UP3017A | Users Guide - Page 58
    hazards. For information on safety instructions, see the Safety, Environmental, product database for energy label and product information sheet: UP3017A: https://eprel.ec.europa.eu/qr/344915 NOTE: dropdown. 4 Select the appropriate service or support link based on your need. 5 Choose the method
  • Dell UP3017A | Users Guide - Page 59
    scenario below that best describes the computer system you are using, and follow the given steps. Dell computer 1 Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2 After installing the drivers for your graphics adapter, attempt to set the
  • Dell UP3017A | Users Guide - Page 60
    x 1600 again. NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports the video resolution. 60 | Appendix
  • Dell UP3017A | Users Guide - Page 61
    the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static
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Model: UP3017A
Regulatory model: UP3017t
Dell UltraSharp UP3017A
User’s Guide