Dell Unity 300 EMC Unity™ Family Upgrading Unity Software
Dell Unity 300 Manual
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- Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 1
Dell EMC Unity™ Family Upgrading Unity Software Version 5.x Part Number: H14977 September 2021 Rev. 10 - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 2
the system software...8 Automatically reboot storage processors...9 Update drive firmware...9 Update language packs...10 Chapter 4: Unisphere CLI Associated CLI commands...16 The show action command...16 Chapter 5: Troubleshooting upgrade issues 19 Unable to upload the upgrade file...19 Verify - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 3
and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 4
feature documentation or release notes, go to Unity Technical Documentation at: dell.com/unitydocs. Troubleshooting For information about products, software updates, licensing, and service, go to Support (registration required) at: dell.com/ support. After logging in, locate the appropriate product - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 5
Firmware, and Language Packs installed on your Unity storage system. It also includes information on some of the common issues that can interrupt the upgrade and associated troubleshooting instructions or considerations for a release. The Release Notes document can be located on dell.com/support. - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 6
a week before installing an upgrade. This check ensures that you have time to resolve underlying problems that may prevent a successful update. ● Attempt to firmware is available for your system drives, you receive an alert in Unisphere that updated firmware is available. When upgrading from Unity - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 7
your existing configuration settings. This includes the IP addresses you configured for the system (static or dynamic). NOTE: OE software updates sometimes include system firmware updates. In such cases, the upgrade may take a bit longer to complete. I/O activities during an upgrade Unisphere may be - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 8
Update drive firmware • Update language packs Upgrade the system software Prerequisites Updates are made when new software or firmware is released. Depending on the implementation, you can obtain updates from online support or from your service problem before performing an update software manually, - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 9
to download a new drive firmware package. 3. Select Install Drive Firmware to upload and install a new drive firmware package to the storage system. 4. Select Perform Health Checks. If the pre-update health check fails, you need to resolve the problem before performing an update. If the health check - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 10
Update language packs Steps 1. Select the Settings icon, and then select Software and Licenses > Language Packs. 2. Select Obtain Language Pack Online and download a language pack file to your local system. 3. Select Install Language Pack to launch the Install Language Pack wizard. 4. Select the - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 11
The upgrade session installs an upgrade candidate file that was uploaded to the system. Download the latest upgrade candidate from the support website. Use prior to upgrading the system. If any system components are degraded, the update will fail. Perform a system health check explains how to run a - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 12
= Pause allowed = Image filename = Unity-Drive-Firmware-V2-Dec-19-2016.tgz.bin.gpg Perform a system health check Perform a health check of the entire system. A health check is a series of checks on the state of your system to ensure that no underlying problems exist. 12 Unisphere CLI commands - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 13
software. If any of the system components are degraded, the software update will fail. Format /sys/general healthcheck Example The following command software, upload an upgrade candidate file that you download from the support website and use the -upload qualifier. Once you upload the candidate - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 14
an offline storage processor upgrade rather than an online (default) storage processor upgrade. -pauseBetweenReboots Optional parameter for SP is upgraded. This will allow you to suspend the upgrade until you manually resume the upgrade using /sys/upgrade resume. Example 1 The following command - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 15
Example 2 The following command creates a session to upgrade the storage processor: uemcli -d 10.0.0.1 -u Local/joe -p MyPassword456! /sys/upgrade create -type sp -newSPModel SP500 Storage system address: 10.0.0.1 Storage system port: 443 HTTPS connection Operation completed successfully. Example 3 - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 16
website for available support options. [Error Code: platform::check_boot_control_status_2]","Error: One or more LUNs are in degraded state. Record the error code and contact your service provider. [Error Code: flr::check_if_lun_recovery_is_required_2]" Associated CLI commands The show action - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 17
. Name-value pair format provides an example of the NVP format. ● table - The table format displays output as a table, with column headers and rows. By default, values that are too long to fit in a column are cut off. Add -wrap after the table qualifier, separated by a space, so that the values - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 18
ID = la_0 ID = la_0 uemcli /net/nas/server show -filter "ID, SP, Health state, ID, Name" Filter format Storage system address: 10.0.0.1 Storage system port: 443 HTTPS connection 1: ID = nas_1 SP = SPA Health state = OK (5) ID = nas_1 Name = Mynas1 2: ID = nas_2 SP = SPA Health state - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 19
Online Support. If Service problem, but you may continue by clicking Retry. ● For upgrades that terminated unexpectedly-Select the Settings icon, and then select Software and Licenses > Software Updates and review information about the upgrade candidate. Try running the upgrade again. Troubleshooting - Dell Unity 300 | EMC Unity™ Family Upgrading Unity Software - Page 20
during the power-on self test, it will check for new firmware images and update all or any parts to latest images as required, self-healing Support > Contact Us > Chat to chat with support personnel. If this option is not available, contact your service provider. 20 Troubleshooting upgrade issues
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Dell EMC Unity™ Family
Upgrading Unity Software
Version 5.x
Part Number: H14977
September 2021
Rev. 10